InterContinental Abu Dhabi

United Arab Emirates , Abu Dhabi
ABU DHABI, King Abdullah bin Abdul Aziz , Al Saud Street
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100 reviews shown

10/10

Exceptional

22 Feb 2026

Alex

Gentle staff, own beach, clean rooms

Friends_and_family Family

10/10

Exceptional

18 Feb 2026

Athanasios

Nice family hotel with good amenities, we did enjoy our staying. Staff was ve

8/10

Excellent

09 Feb 2026

William

The club room was a delight ! Overcame the disappointment on arrival at the hotel when I was not given the room I had booked . They gave me a smoking room without a see view even though I had emailed the hotel 3 days before I arrived as is normal . I have stayed at the hotel 10 times before.

Business_and_leisure Self

10/10

Exceptional

08 Feb 2026

Sean

This is definitely one of the best places to stay in Abu Dhabi. Great location, great team, very relaxing and a first class experience.
We’ve been many times and despite staying at different hotels previously, we will definitely be returning to The Intercontinental again.
Thank you to the whole team for making our stay a very relaxing one.

Leisure Partner

10/10

Exceptional

06 Feb 2026

Robert

Room was fine and spotlessly clean. The breakfast buffet was fantastic with loads of variety. Throughout the hotel the staff were friendly and professional.

Partner

10/10

Exceptional

04 Jan 2026

Philip Anthony

Staff were amazing, hotel grounds were beautiful and lots of choices for dining. Would 100% recommend.

8/10

Excellent

03 Jan 2026

Larissa

The staff was wonderful.

Leisure Family

10/10

Exceptional

24 Dec 2025

Richard J

Clean room beautiful view

4/10

Poor

22 Dec 2025

Fadi

Sound proof - very noisy- slow response to fixing the phones

10/10

Exceptional

18 Dec 2025

ABDALLA

Everything

Friends_and_family Family

8/10

Excellent

16 Dec 2025

William

Super helpful staff in a great location.

Leisure Self

6/10

Pleasant

07 Dec 2025

Rana

Dated but nice hotel

Coffee shop being worked on refurbished

AC loud and not working well

10/10

Exceptional

30 Nov 2025

Abdel Jalil

Excellent and superb hotel.
We stayed two days in this wonderful hotel with our little daughter. The staff is excellent with an amazing customer service. I strongly recommend this wonderful hotel

Leisure Family_with_children

10/10

Exceptional

27 Nov 2025

ABDALLA

Clean friendly staff

Business

8/10

Excellent

21 Nov 2025

Zhanar

A bit dated bathrooms. Staff is impeccable. Beach is ok. Overall, it was good.

Business Family

10/10

Exceptional

11 Nov 2025

Anasse

Great stay. Very kind staff!

Business Partner

10/10

Exceptional

22 Aug 2025

Ilhan

One of the front desk agents form the moment I arrived to the moment I left was too tier service his name is Tai

10/10

Exceptional

04 Jul 2025

Andrew Richard

What a Hotel! From the minute you walk in, you are made to feel so special, their attention to detail is astonishing and it runs like a well-oiled machine! Dining options galore and great outdoor areas to sun bathe, swim or just relax with a lovely cocktail! Will return for sure! Thank you….

Leisure Partner

10/10

Exceptional

22 Jun 2025

madara

Great service

Business

8/10

Excellent

21 Jun 2025

Kamil

Good value for money

Business

10/10

Exceptional

20 Jun 2025

Abdulla

When I arrived the checking was very slow as the room were not available. We had to wait like 45 mins. But when we checked in, we found out the room was small and smelly. We spoke to them and they upgraded us to a better and spacious room which made it worth it. It was a nice stay to be fair. Everything went well. It is in a nice area. The only small issue is that it is an old hotel. It’s 45 years old. Needs to be renovated.

Friends_and_family Family

10/10

Exceptional

06 Jun 2025

Very pleasant stay. Good facilities and would happily return.

Business Self

6/10

Pleasant

07 May 2025

Verified traveler

The IHG Hotel CANCELLED our reservations and we still don’t know why? We called Hotels.com and they confirmed our reservation with the Hotel IHG. We were given a room after going back & forth with the front desk. Since we had 2 bookings for the same week we did not understand.

Friends_and_family Family

8/10

Excellent

07 May 2025

Verified traveler

NIGHTMARE! The Hotel CANCELLED our reservation!

Our reservation was cancelled by the Hotel. We don’t know why & had to call Hotels.com late at night and the agent confirmed we had reservations. We were very upset and confused, since we had 2 separate bookings for the same week and one was cancelled. They blamed it on system glitch.
The rooms are dated and not renovated. Only the lobby area is very nice.
The Beach is not close to the hotel!

Friends_and_family Family

6/10

Pleasant

02 May 2025

Jonathan

Review

Was told I would be compensated with points for my breakfast experience by the hotel manager and never received them.

Self

6/10

Pleasant

30 Apr 2025

Hayley

Disappointing

Hotel lobby is lovely but the hotel room was dated and the bathroom in desperate need of refurbishment. Pool are was ok but water dispenser was out of order, sign said to get water from the bar but the water machine only gave warm water!

Friends_and_family Family

8/10

Excellent

08 Apr 2025

William

Helpful and caring staff makes it my ideal location for my stays during my winter training for marathon running.

Business_and_leisure Self

10/10

Exceptional

19 Mar 2025

Guirlene

I love everything about this hotel, excellent service! I would recommend it to everyone!

Leisure

10/10

Exceptional

17 Mar 2025

Areej

Razul was great

Leisure Family_with_children

10/10

Exceptional

24 Feb 2025

Fatemah

Checked in late for the night and the service was on point and the room is great

Business_and_leisure

10/10

Exceptional

22 Feb 2025

Shahriar

Good

Business_and_leisure

10/10

Exceptional

12 Feb 2025

William

Friendly and helpful staff . Nice location .

Business_and_leisure Self

10/10

Exceptional

06 Feb 2025

Hatim

Great short stay. Check in was quick and staff were helpful.

Leisure Self

10/10

Exceptional

30 Jan 2025

addell

Hotel a little tired, a bit of 1990 vibe going in but other than that it was perfect, pools lively, food in restaurants great, the only restaurant we did not like was the Buffet, breakfast n just ok in comparison to other hotels in Abu Dhabi but not bad, def go b and b so you can sample the A la carte restaurants, Lebanese, Italian, Belgian were just great. We will def be back here

Leisure Partner

10/10

Exceptional

26 Jan 2025

Marc

Beautiful hotel in a fantastic location, huge choice of restaurants with top quality food.

Business

8/10

Excellent

14 Jan 2025

Ahmed Ali

Requires an upgrade

It is a functioning hotel but requires an upgrade. Sound proofing in room not the best and also has the old damp smell. Lot of dining options and location is also fine.

Business

8/10

Excellent

15 Dec 2024

William

I visit this property several times a year and it never disappoints..

Business_and_leisure Self

8/10

Excellent

14 Dec 2024

Zaki

A/C was not shutting down. Room was freezing and needed to call maintenance to shut it down from the electric box.

Leisure Family

10/10

Exceptional

21 Nov 2024

Verified traveler

Leisure Family

8/10

Excellent

20 Nov 2024

William

Friendly efficient staff altogether a very well run hotel which I visit monthly during the winter months.

Business_and_leisure Self

8/10

Excellent

19 Nov 2024

William

Friendly efficient staff . Very good buffet breakfast and dinner. Quiet location .

Business_and_leisure Self

4/10

Poor

16 Oct 2024

Zhaohui

Strange restaurant experience

The man wearing a legend jacket in the breakfast restaurant is so unpleasant and distasteful. I am so disgusted by him.

Business

6/10

Pleasant

19 Sep 2024

ALI

The rooms are worn out as it’s a very old hotel.

Business_and_leisure Family

6/10

Pleasant

09 Sep 2024

Lisa

Satisfactory

Leisure Self

8/10

Excellent

08 Aug 2024

Mustafa Ridhwaan Mahmood

The facilities are amazing - three onsite pools, multiple restaurants, and good room size and condition. Had one small issue with the shower but was sorted immediately. All room amenities were excellent, customer service was good, facilities and hotel grounds are fantastic, and is located in my favourite part of Abu Dhabi. Would highly recommend!

Leisure Family

8/10

Excellent

13 Jul 2024

Ali

Great hotel , close to many attractions but rooms need upgrade

10/10

Exceptional

18 Jun 2024

Umu-Kulthum

Nice place to stay. The cleaning staff were amazing especially A young man call HADDAM he went the extra mile to make a line to hang my washed clothes I didn’t even ask for that was very thoughtful. Thank you HADDAM!The checking in was a bit not too great i checked in on a Saturday morning she didn't mention the different times the breakfast starts and ends week days and weekends. At breakfast there was a young lady called AYE very nice and respectful always smiling . The young man at the water, fresh juice and coffee area
was very friendly. The classism there is ridiculous 🙏 others started being nice when they found out I was from America or American,and also a great tipper, the staffs who wouldn't acknowledge me before, all and more kept stopping at my table to ask if i was ok or make some type of conversation it was appalling. Overall it was a great place to stay near places to visit. I will definitely recommend.

Business_and_leisure

8/10

Excellent

02 Jun 2024

Carlo

Really pleased with the hotel. Great pool area and beach. Spacious room. Good breakfast. Would definitely stay again

Leisure Family

10/10

Exceptional

27 May 2024

Azmina

I enjoyed my stay here. Beautiful property!
Friendly and helpful staff.
Breakfast was great and also enjoyed the happy hour.
Great service.
I will definitely go there again.

Business_and_leisure Self

8/10

Excellent

10 Apr 2024

William

Good location and friendly staff nice buffet meals make it an ideal place to stay.

Business_and_leisure Self

8/10

Excellent

10 Apr 2024

Shady

Aging properly. Great location.

10/10

Exceptional

01 Apr 2024

Nino

The hotel has a great location. Access to the shopping malls and main areas are all near by.

Leisure Family

10/10

Exceptional

01 Apr 2024

David

Staff were friendly and professional, breakfast was excellent, room spacious and swimming pools very good. Location was fine as Abu Dhabi is spread out and taxis were cheap and plentiful.

Leisure Family

8/10

Excellent

23 Mar 2024

William

Friendly helpful staff . Good location .

Business_and_leisure Self

10/10

Exceptional

02 Mar 2024

Salma

Excellent hotel

Excellent hotel, good service and amenities. Room was spacious. Heated outdoor pool and. Marina to walk around.

Partner

6/10

Pleasant

29 Feb 2024

Verified traveler

Didn't Meet My Expectations

Hotel is unique with some older charm/character. However it could feel outdated in some of the rooms and shower was tiny. Had a screeching noise in my room for hours. Hotel staff came and tried to fix it. After they couldn't they still wouldn't move me. Additionally, asked for a late checkout (1pm). Housekeeping was at the door by 1030 asking me if I was checking out. Normal checkout is 12 so that was very early even without late checkout. Their check-in and check-out process takes way longer than expected also. Even with a pre-booked pre-paid room was standing in line just waiting. Appears it's not electronic and receptionist is typing a lot of information. It is a great location with great views from the rooms and the room service food was good.

Self

10/10

Exceptional

13 Feb 2024

Mark

Very nice, contemporary hotel with well-built rooms and walk-in showers. Nice views of the water from many rooms. Great private beach area with a great spa. Only complaint is with the gym. It has a good arrangement of equipment, including weightlifting equipment (my priority), but much of the equipment has rust on it and it makes you question the safety/maintenance and how frequently it's done on things like cables, pulleys, etc. Also, dumbbells only go up to 70lbs - would be nice to have heavier.

Leisure

10/10

Exceptional

02 Feb 2024

Verified traveler

nice room and wide.

Friends_and_family Friends

8/10

Excellent

31 Jan 2024

William

Good location overlooking the small marina and the sea. Good buffet restaurant for breakfast lunch and dinner .

Business_and_leisure Self

10/10

Exceptional

29 Dec 2023

Mohammed

This is not a property to make you go wow, but neither is the price for this type of hotel. It’s a really good, functional resort close to the heart of Abu Dhabi. We really enjoyed our stay here, we felt comfortable and looked after by the staff. The rooms are from a previous generation, however they are spacious and functional.
Try and get the highest floor possible to try and minimise the street racing that was taking place, if you got some spare money, pay for a sea/marina view room which will solve that problem!

Leisure Family

8/10

Excellent

27 Nov 2023

Zaki

Staff are excellent!!!

Leisure Family

8/10

Excellent

23 Nov 2023

Sean

Friendly and professional team and a great location.
The team in reception, the concierge, the pool team, the restaurant team are all extremely professional and a credit to the hotel. The shared facilities including reception and the pools are good. The rooms could do with a bit of a refresh but are perfectly adequate. Very enjoyable winter break at this great location. Thank you.

Leisure Partner

6/10

Pleasant

27 Oct 2023

HANSOL

Need some improvements

You need to improve two things.

1. The lady welcomed us wasnt qualified speaking English properly. she is almost mumbling words and a bit hard to understand. The funny fact is I was born in Australia and a native speaker.

2. Someone called me in a room at 11:25, asking we are checking out or extend our stay. It is pretty rude calling directly in a room before noon and encouraged us to check out quick. This is pretty rude and funny

6/10

Pleasant

20 Oct 2023

Rashith

Hotel Staff was excellent, specially the staff were there at the Business Lounge

however hotel should focus more on the cleanliness as we found cockroaches inside the room underneath the bedside table

Friends_and_family Family

2/10

Poor

17 Oct 2023

Darin

Staff lack of professionalism, and the indigent reservation system

Business Self

10/10

Exceptional

17 Oct 2023

Clare Elizabeth

This is a beautiful hotel with fantastic faciltiies. There are several gorgeous dining options. The pools are lovely and the beach is such a lovely space too. There are places to walk to around and about but it is too hot for this really and it is very easy and cheap to take a taxi. If you want the waterpark and Yas island nightlife then this hotel is a good half an hour taxi ride from Yas island. however, the location for us was perfect and we were happy to travel to Island on 2 occasions rather than stay out there. The staff were just brilliant at the Intercontinental and I felt a real sense of welcoming and family friendliness, nothing was ever too much for them! I would recommend that it is worth taking the all inclusive offer. Drinks and food are expensive and so the 'All inclusive' works really well and is excellent value. There are several fantastic hotels on site and I would really recommend these, otherwise it is a taxi drive to somewhere else to eat. However, if you do want to go out and about then the hotel are flexible with the all inclusive and we were able to take it on a day to day basis which is brilliant. Loved our stay here thank you!

Leisure Family

10/10

Exceptional

12 Oct 2023

Dennis

This is a beautiful 5 1/2 star hotel. The concierge could not be more helpful and accommodating. All staff are excellent. After one morning's breakfast almost all restaurant staff knew your name and what you liked. I cannot praise this hotel's staff enough. It’s one of the few hotels in Abu Dhabi (probably the only one) with smoking and nonsmoking rooms, two beds per room, and pork served in one restaurant.

Leisure Family

4/10

Poor

07 Oct 2023

Aishah

The room was not clean enough, there was traces of the previous client,unprofessional

Leisure Family

8/10

Excellent

16 Sep 2023

jamil

Swimming

10/10

Exceptional

11 Sep 2023

Verified traveler

All good other than it is a very old hotel that requires full renovation of the toilets and bath area

Leisure Family

8/10

Excellent

03 Sep 2023

Gillian

Great stay but some issues

We loved our stay. Friendly check in/front desk staff: Inna & Mona Liza. Great lifeguard from Cameroon (didn’t ask his name) and also Sabina from Nepal in the restaurant at breakfast. Nothing was too much trouble. We had technical issues in room 1709 with the USB charging points not working and the wardrobe light would not turn off. These were immediately fixed after I’d reported them. The towels weren’t all great - we had soft fluffy ones and this one with a hole. I also discovered what might have been chocolate chips on the carpet beside the bed/bedside cabinet.

Friends_and_family Family

6/10

Pleasant

10 Jul 2023

Verified traveler

Check-in took more than a half hour. It was a public holiday, so they were very busy, and it was obvious that staff was doing their best, but they needed more staff on duty to help with the high volume of guests. There were no functioning key cards when I was checking in, so I was shown to my room and let in by staff, but I was given a key that didn't function and was told to return to reception in 30 minutes to activate it, leaving me unable to comfortably leave and return to my room/move about the hotel. The room also seemed like it had been cleaned in a hurry. I found someone else's hair on the shower wall in the bathroom when I used it for the first time, and the shower didn't function well. The drain was clogged and water collected on the shower floor. The AC was not intuitive for use, but the staff was swift to help us with that.

Friends_and_family Family

8/10

Excellent

23 May 2023

William

My six visit to this property so I think this speaks for my opinion of this hotel.

Business_and_leisure Self

10/10

Exceptional

18 Apr 2023

Jacqueline

Everything was excellent

Leisure Family

8/10

Excellent

17 Apr 2023

HITESH

Great hotel, though old but very well maintained. Great facilities, good food. Welcoming staff - Srini, Ina, Sabina, Neha

Friends_and_family Family

10/10

Exceptional

12 Apr 2023

Dominik

What makes this hotel a truly unique place are the people who work there. Staff was always kind, helpful, smiling, working very hard to make guests happy and that should be recognised foremost. The hotel has its own history which is fantastic and when you read the lower score reviews don't discourage yourself from booking because slightly outdated furniture doesn't matter at all. Rooms are spacious and tidy, it's quite and safe with easy parking and you can walk to the Corniche beach. We loved our stay and would honestly recommend it. Thank you Intercontinental Abu Dhabi for making our stay with you a memorable experience.

Leisure Family

10/10

Exceptional

08 Apr 2023

Nino

Really good hotel with great amenities

Leisure Family

8/10

Excellent

02 Apr 2023

Gregory

Great location, by the Marina, with its own beach, & easy to walk or get taxis to the sights of Abu Dhabi

Leisure Partner

10/10

Exceptional

01 Apr 2023

ramzi

I like the hospitality and warmth of the staff

Business Partner

10/10

Exceptional

27 Mar 2023

Julie

All staff extremely friendly and helpful, always have a smile. Rooms are serviced and kept very clean. Hotel is in a good location and is walkable to the Corniche areas. Hotel has lovely restaurants and the Beach and pool areas are superb

Leisure Friends

10/10

Exceptional

22 Mar 2023

William

Property is in an ideal quiet location and the buffet meals served are extensive and very satisfying .

Business_and_leisure Self

10/10

Exceptional

09 Mar 2023

Neil Andrew

Excellent facilities and restaurants. Convenient for visiting lots of local sights and for the airport.

Leisure Partner

10/10

Exceptional

07 Mar 2023

PAUL

Beach

Leisure Family

6/10

Pleasant

07 Mar 2023

John

Breakfast limited really. Room very bare

Business

10/10

Exceptional

22 Feb 2023

William

Good location and efficient friendly staff . Good buffet breakfast and dinner great variety on offer.

Business_and_leisure Self

10/10

Exceptional

16 Feb 2023

Brian

A lovely Hotel with great facilities.

We unfortunately never managed to book a tennis court because of availability issues, but otherwise it was a great holiday destination. We went with a teenage son, but it is especially good for small families with playground,slide, kids, pools and amenities.

Leisure Family

10/10

Exceptional

26 Jan 2023

feng

Nice hotel, better than expected! Room with a nice view and quiet. All staff members are really excellent!

Business_and_leisure Family

8/10

Excellent

23 Jan 2023

William

Nice safe location attentive staff.