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Comfort Suites Grandview - Kansas City

Belton - MO · United States

12512 S US 71 HwyView location

8.0/10Excellent535 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.8/108.8
Condition8.6/108.6
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Suites Grandview - Kansas City

Showcasing unbeatable placement in the heart of Grandview, only minutes from the excitement of downtown Kansas City, Kansas City Convention Center, Arrowhead Stadium and Kauffman Stadium, Comfort Suites Grandview - Kansas City is ideally suited for business and leisure travelers alike.

As our guest, you can jumpstart the day with freshly prepared breakfast, keep up with work commitments in the business center and stay fit in the indoor heated pool and fitness center. Extra amenities include free coffee, free WiFi throughout the hotel, friendly 24-hour reception and free parking.

Enjoy spaciously appointed guest rooms with the amenities you expect, including a refrigerator, microwave, coffee maker, a flat-screen TV and premium bedding. No Pets Allowed.

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With a stay at Comfort Suites Grandview - Kansas City in Grandview, you'll be within a 15-minute drive of GEHA Field at Arrowhead Stadium and Kansas City Zoo. This hotel is 12.7 mi (20.4 km) from Kauffman Stadium and 10.1 mi (16.3 km) from Overland Park Convention Center.

Make yourself at home in one of the 75 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as desks and separate sitting areas. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Administrative fee: USD 5.25 per accommodation, per night
    • Service fee: USD 10.50 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a first aid kit
  • Minimal age
    18
  • Optional fees
    • Credit card charges are subject to a surcharge of 4.25 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Spanish

Nearby attractions

Harry S. Truman Farm Home 1.2 km / 0.7 mi
Bay Water Park 3 km / 1.9 mi
International House of Prayer 5.4 km / 3.3 mi
Glenwood Theatre at Red Bridge 8.4 km / 5.2 mi
Minor Park Golf Course 8.6 km / 5.4 mi
Crest Plaza 9.7 km / 6 mi
Smoot Peace Park 10.1 km / 6.3 mi
Harry Wiggins Trolley Track Trail 10.2 km / 6.3 mi
Belton Grandview and Kansas City Railroad and Museum 10.4 km / 6.5 mi
Belton Museum 10.6 km / 6.6 mi
Cass County Northern Resource Center Library 10.7 km / 6.7 mi
Belton Regional Medical Center 11 km / 6.8 mi
Mullen Square Addition 11.3 km / 7 mi
The Comedy Club of Kansas City 11.5 km / 7.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 75
  • hotel
  • Golf course
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired InternetExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Air conditioning in public areas
  • FireplaceExtra charge
Show 13 more facilities & services
  • Hotel safeExtra charge
  • Lift access
  • Gym
  • Luggage roomExtra charge
  • Dining area: 1
  • Air conditioning in Restaurant
  • Business centre
  • Indoor freshwater poolExtra charge
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Comfort Suites Grandview - Kansas City

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Comfort Suites Grandview - Kansas City

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Comfort Suites Grandview - Kansas City

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Comfort Suites Grandview - Kansas City

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 37 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable4 photos

    Comfort Suites Grandview - Kansas City

    SUITE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 37 m²SUI.NM-5
    SUITE NON SMOKINGPhoto unavailable4 photos

    Comfort Suites Grandview - Kansas City

    SUITE NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-5

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 37 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable4 photos

    Comfort Suites Grandview - Kansas City

    SUITE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 37 m²SUI.H6-1
    SUITE AccessiblePhoto unavailable6 photos

    Comfort Suites Grandview - Kansas City

    SUITE Accessible

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Comfort Suites Grandview - Kansas City

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 37 m²SUI.H6
    SUITE AccessiblePhoto unavailable4 photos

    Comfort Suites Grandview - Kansas City

    SUITE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 Bedroom • 37 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable3 photos

    Comfort Suites Grandview - Kansas City

    SUITE Accessible KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Comfort Suites Grandview - Kansas City

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 37 m²SUI.2Q-4
    SUITE TWO QUEEN BEDSPhoto unavailable4 photos

    Comfort Suites Grandview - Kansas City

    SUITE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-4

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-2

    Photos are not available for this room type.

    Comfort Suites Grandview - Kansas City

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Comfort Suites Grandview - Kansas City

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Suites Grandview - Kansas City

8.0
Excellent
535 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.8 /10
Condition
8.6 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
23 Jul 2026
Meghan
Great time! Clean hotel and staff was nice
10/10
Exceptional
23 Jul 2026
Jeremy
Nice place
10/10
Exceptional
23 Jul 2026
Kenneth
We had an awesome experience! The housekeeping staff were so kind and willing to do whatever we asked You are so lucky to have Christina at the front desk. She is very kind, welcoming and very hardworking. Between checking guests in and out, keeping the breakfast area filled and inviting and doing whatever else needs to be done! She is amazing. Perfect at her job!
8/10
Excellent
18 Jul 2026
Jennifer
Our room was on the 4th floor and was clean and comfortable. Other than being charged (and will be later refunded) $100 on top of our stay, it was good. Free parking and nice decor. Comfy bed and good shower!
Partner
10/10
Exceptional
12 Jul 2026
Elizabeth
We were in town for a wedding. The staff was very friendly and helpful. The room was well appointed. A good stay.
Partner
8/10
Excellent
09 Jul 2026
Venika
Everything was nice n neat.....not much of a big parking lot but was durable and the only thing that was needed was park benches outside to sit while smoking
Friends_and_family Family
10/10
Exceptional
06 Jul 2026
Linda
On site parking, clean room and hotel overall. Full breakfast bar. Convenient/very close to shopping, and restaurants.
Family
10/10
Exceptional
06 Jul 2026
Alice
For a moderate hotel, it was very clean and convenient. The staff was very friendly and helpful.
Partner
10/10
Exceptional
05 Jul 2026
Ashlee
Updated and clean. Just the two of us didn’t use much of the amenities but had the breakfast not huge but enough options was good, loved the potatoes. Would stay again
Partner
2/10
Poor
01 Jul 2026
Bryan
I came back to my room after being gone all day to find the bed stripped with no sheets on it and the dirty linen spread around the room had to go down to the front desk to get linen and the bed made. The bathroom was not serviced either. At check out I asked would the poor service be reflected on my bill, two days later I have heard nothing back
Self
10/10
Exceptional
01 Jul 2026
Kathryn
Parking was very safe. While the breakfast was nicely presented, the food didn't taste very good. My expectations were not high but I was unable to finish my biscuits and gravy. The eggs were also not good. The sausage links were the only item I could eat.
Partner
10/10
Exceptional
28 Jun 2026
Melinda
The staff was awesome! Clean room and the breakfast was great!!!!
Friends_and_family Family
10/10
Exceptional
27 Jun 2026
Carter
Everything was spot on, super clean!!
Family
10/10
Exceptional
27 Jun 2026
Richard
This is a great hotel close to a lot of shopping and restaurants
Family_with_children
10/10
Exceptional
26 Jun 2026
Alberto
Convenient close to main road, fast food and major stores. Clean, good service and good breakfast
Friends_and_family Family
8/10
Excellent
24 Jun 2026
Kelley
Staff was great. It was way better there than the last 2 hotels I tried in KC. I am a travel RN and I will use it again. The pool looked great. I hope to actually enjoy it next time
Self
10/10
Exceptional
20 Jun 2026
Jean
All is well
10/10
Exceptional
15 Jun 2026
Raymond
We appreciated the clean room and the hospitality of the staff.
Partner
10/10
Exceptional
11 Jun 2026
Isela
.
10/10
Exceptional
05 Jun 2026
Viet
Excellent.
Family
10/10
Exceptional
30 May 2026
LAUREL
Everything was very clean and well maintained.
Family_with_children
2/10
Poor
23 May 2026
Amanda
The first room we were given had little black bugs all over it under the sheets. The floor was sticky as if it hadn’t been cleaned from previous person. The second room was better but the front desk lady was rude when I went down to get a new room. Would not recommend this place to anyone. The hall ways were 80 degrees and smelled awful.
Family_with_children
10/10
Exceptional
23 May 2026
Brianna
Clean rooms and very helpful staff!
Friends
8/10
Excellent
10 May 2026
Meghan
Staff was very friendly. Good a/c. Okay breakfast.
Friends_and_family Family
10/10
Exceptional
10 May 2026
Lemar
All was great and will return when coming back to Kansas City
Family
8/10
Excellent
03 May 2026
Michael
The staff were very pleasant and welcoming. The room was spacious, bed was comfortable and the A/C-heat unit worked excellently. The property was easy to access. The complimentary breakfast had several choices including waffles, however the hot food was not kept very hot and just didn't look very appealing.
6/10
Pleasant
30 Apr 2026
landon
The property was just ok. The hallways were extremely hot. The breakfast was very cheap. The rooms were nice though just not great amenities.
Friends
8/10
Excellent
19 Apr 2026
Tameika
Everything was nice, staff was friendly.
Friends_and_family Family
8/10
Excellent
17 Apr 2026
Gayla
Great place to stay great price
Partner
10/10
Exceptional
07 Apr 2026
Robin
Great stay
Self
6/10
Pleasant
22 Mar 2026
Savannah
Breakfast was very sub par not hot or fresh. Beds had a lot of staining. Ac took awhile to get room cold. When asked for a fan was told there weren’t any.
Family_with_children
10/10
Exceptional
26 Feb 2026
Eric
A
6/10
Pleasant
17 Jan 2026
Pedro
Great location. Quiet area. Room was okay, comfortable bed the sheets were stained and comforter was ripped. Breakfast was okay.
Business_and_leisure Family
10/10
Exceptional
11 Jan 2026
Jerome
Staff very courteous and helpful. Room was clean, nice and quiet. It’s my second stay there. I definitely will stay here again.
Leisure Family
4/10
Poor
04 Jan 2026
Brian
Booked for 2 days for funeral. Only needed one. Forced to pay for both days. Manager wouldn't discuss refund for the second day.
Friends_and_family Family
4/10
Poor
21 Dec 2025
Byron
Room wasn't very clean. Staff asked
2/10
Poor
01 Dec 2025
Shelby
Staff was never available, room was falling apart, sheets stained, towels stained. Billing was incorrect had to keep trying to get front desk to correct
Leisure Family_with_children
10/10
Exceptional
23 Nov 2025
Venise
Everything was excellent
Leisure Family
2/10
Poor
19 Nov 2025
Kizziah
Overall my experience just was not the best
2/10
Poor
18 Nov 2025
Morgan
Military families beware. The biggest issue we had was with the staff, specifically with the manager. We are a military family and we booked this hotel for a soccer tournament at the end of August for a November tournament. 10 days before the trip the government shutdown hadn’t been decided. So we tried to get our money back for one night. The manager would never even talk to us. The staff member that did talk to us kept giving us the run around and would interrupt my husband multiple times. We never did get a call back from the manager. The bigger kicker is they say they are “military supporters”. That is a lie and weren’t supportive at all. They really should take that sign down. They couldn’t be sensitive to the fact that we booked this way before the shut down and didn’t even have the decency to listen to our situation. They only cared about their money and no one else. If you are military I would avoid staying here.

Also, they have a $2.99 fee that they charge for booking through Travelocity that they don’t mention until you’ve checked in. Like I said earlier they are money hungry.


The room was nice and clean. The breakfast was garbage. My husband got a milk for cereal and the milk was warm. My son had orange juice that tasted like chemicals.
Leisure Family
8/10
Excellent
16 Nov 2025
Heather
Room was good. Checkin was easy.
Friends_and_family Family
10/10
Exceptional
02 Nov 2025
Scott
Great place! Good location and breakfast was very good. Lot of selection
Leisure Family
10/10
Exceptional
29 Oct 2025
Crystal
It was ok
8/10
Excellent
24 Oct 2025
Lisa
Easy parking
Shopping nearby
6/10
Pleasant
21 Oct 2025
Thomas B.
ice machine did not work, shower door would not stay closed,breakfast was cold
Partner
8/10
Excellent
18 Oct 2025
David
good
Business
8/10
Excellent
13 Oct 2025
GAYLE

Good Enough

Convenient location. Safe well lit parking. Safe area but Entry is not secure enough. Good enough mid level hotel. Minimum amenities offered at the lowest possible level. Staff was courteous & patient.
Friends_and_family Family
10/10
Exceptional
07 Oct 2025
Vanessa
Great price!
10/10
Exceptional
06 Oct 2025
Robert
Clean room
Leisure Partner
10/10
Exceptional
03 Oct 2025
Charlotte
Parking was safe and in a clean area. Staff was friendly and courteous, greetings coming and going.
Business
10/10
Exceptional
29 Sep 2025
Ebony
I recently had the pleasure of staying at the Comfort Suites in Grandview, Missouri, and I must say, it was an exceptional experience from start to finish. From the moment I walked in, the staff greeted me with warm smiles and genuine hospitality.

The suite itself was spacious, impeccably clean, and thoughtfully designed. I loved having a separate living area—it made the space feel more like a cozy apartment than a hotel room. The bed was incredibly comfortable, providing me with some of the best sleep I’ve had in a long time. The attention to detail, from the fresh linens to the well-stocked amenities, was truly impressive.

One of the highlights of my stay was the complimentary breakfast. The variety of options was fantastic, catering to all tastes, and everything was fresh and delicious. It was the perfect way to start my day.

The location of the hotel was also very convenient, with easy access to nearby attractions and restaurants. Despite being close to everything, the hotel itself was quiet and peaceful, allowing me to relax and unwind after a busy day.

Overall, my stay at Comfort Suites in Grandview exceeded my expectations. The combination of excellent service, comfortable accommodations, and thoughtful amenities made it a memorable experience. I would highly recommend this hotel to anyone visiting the area and will definitely be returning on my next trip!
Leisure Partner
10/10
Exceptional
17 Sep 2025
Alan
I have stayed here multiple times and always found it to be a pleasant stay. Convenient, easy to get to various services and the staff is outstanding.
Business Self
8/10
Excellent
14 Sep 2025
Jasmine
Nice hotel
10/10
Exceptional
13 Sep 2025
Paul
Staff was very nice and helpful, facility was in great shape, very clean and all amenities in good order. My room was exceptionally nice, very modern and comfortable. I will stay there again when in the area.
Business Self
8/10
Excellent
12 Sep 2025
Carla
Nice facility, easy parking and clean and comfortable.
Leisure Family
8/10
Excellent
12 Sep 2025
Christina
Room was a good size and enjoyed having the sitting area. The top comforter had a stain or two on it so we just removed it, didn't need it anyway. Breakfast ends at 9am, even in the weekends which surprised me.
4/10
Poor
11 Sep 2025
Jade
The front desk staff was very friendly but they need better cleaners and pest control.
Leisure Friends
10/10
Exceptional
07 Sep 2025
Sherri
Great Place
10/10
Exceptional
02 Sep 2025
Mario
NIce
Business Self
10/10
Exceptional
30 Aug 2025
Mike
Clean facility - looks new or newly remodeled.
10/10
Exceptional
21 Aug 2025
Jamie

I love this Hotel

I stay at this hotel often, and it’s always my go to when staying in KC. It’s consistently nice. The people are friendly, the rooms are always clean and comfortable. The free breakfast is always great, with fresh fruit, biscuits & gravy, fresh waffles and omelettes among the options. It’s also very safe. The exterior is well lit, with cameras, and a tag reader.
Business Family
10/10
Exceptional
11 Aug 2025
Lacie
The hotel was great! Service was 5 star and the rooms were so clean!
Leisure Family
10/10
Exceptional
03 Aug 2025
Dedree
This is my favorite hotel it’s always the same every time I come here
Leisure
2/10
Poor
03 Aug 2025
Elizabeth

Horrible experince

We was informed it was NOT pet friendly. That's ok I rented the room for my sick husband and our 2 kids. I slept in car with our dog. Lady at desk snapped at me. If we catch that dog in the room. I said back to her the dog won't be in the room. We were never informed that we needed our card to get in the building after a hours so I got locked out and pissed my pants. The door on our room would not shut behind us we had to force it shut. Biscuits were hard gravy was disgusting. Was told manager would be in at 7:30 am when we went to desk at said time. The manager was at another property with an emergency how convenient. Customer service was even rude she would not help us til we were out of the room.
Friends_and_family Family
10/10
Exceptional
21 Jul 2025
Shakeda
Property fairly new & nice ! Only concern I have is the in depth cleaning that’s going unattended. This will make property go downward fast. Example in room area of ours walls were heavy on dirty( a small wipe with towel would do). Hopefully the cleaning crew gets better to keep this property nice as long as possible.
Leisure Family_with_children
10/10
Exceptional
18 Jul 2025
James
Very impressed with hotel staff and great room.
Leisure Family
4/10
Poor
29 Jun 2025
Kristin
There was burn holes in the comforter and the curtain. The ice container was soaking wet, along with the cups. The floor was sticky. There were gnats all over in the breakfast area.
Leisure Partner
4/10
Poor
23 Jun 2025
Kari
Very expensive but disappointing- gnats filled the lobby and when I complained the front desk said they’d give me a swatter - yuck! The pool was so over chlorinated that as we sat and watched our kids our eyes were burning. They wouldn’t give us sheets for the pull out couch for our son to sleep on, the gravy at breakfast was cold, it was in a crock pot so guessing they didn’t turn it on. Then when I used the washer to wash
10/10
Exceptional
22 Jun 2025
James W
Quiet, clean, cozy
8/10
Excellent
17 Jun 2025
Damion
N/A
10/10
Exceptional
17 Jun 2025
Charonda

Review

Staff was amazing. The room was nice and clean. The morning breakfast was awesome.
Friends_and_family Family
10/10
Exceptional
16 Jun 2025
Keith
Very clean
4/10
Poor
09 Jun 2025
claudia
i did spent 4 days without coffee, the machine was broken, and the place didn't bother to fix it or replace for the whole week the breakfast quality was the worst plus no variety
Business Self
10/10
Exceptional
08 Jun 2025
Patricia
Quick efficient
10/10
Exceptional
07 Jun 2025
Michelle
The staff was really nice upon checkin. They made you feel welcome.
Business_and_leisure Family_with_children
10/10
Exceptional
21 May 2025
Thomas

Poor customer service!

My flight was delayed and I wasn't sure when I would be checking in to the hotel. I called from the airport to let them know that I was stranded but would be there the next day to check in and to not cancel my room reservation for the next 3 days. The person taking the message was talking to someone else and I had to repeat myself multiple times. He said he would make a note. The next day when I went to check in at the hotel they didn't have my reservation and said I was a no show. I explained that I had called and spoken to someone who was not paying attention. I was told I would have to pay extra because they had to make a new reservation. I am not happy with this hotels customer service and I should not be charged extra for their mistake.
Friends_and_family Family
6/10
Pleasant
19 May 2025
Shannon
The good: comfortable bed close to what I was in town for which was an event at Longview Lake. Also, Ati at the front desk was fantastic. Close to the highway, but that meant the highway noise was a factor when trying to sleep.

The bad: Had to turn on the shower 2-3 minutes early to build up enough water pressure to actually wash off soap or shampoo. The laminate floors in the room were filthy even after they came back in to wipe them down “with hot water”, we had to wear shoes in the room. Walls are thin, we heard the rooms next door all night. Also, since there’s only 1 elevator, we use the steps, and the cleaning crew clearly does not consider whether their carts are blocking the stairway access or not.
I will not be a repeat guest.
Leisure Friends
6/10
Pleasant
15 May 2025
Elizabeth
Breakfast was average at best. Rooms were large and clean.
Leisure Family
6/10
Pleasant
14 May 2025
Wanda

skip this one

The walls and carpet on second floor very worn and scuffed with paint missing in places. Toilet and shower issues. Coffee in breakfast didnt work.
Friends_and_family Family
10/10
Exceptional
12 May 2025
Kim
Really enjoyed our stay.
Leisure Family
10/10
Exceptional
27 Apr 2025
Sylvia
Good
10/10
Exceptional
26 Apr 2025
Colleen
One night stay. Easy access for our trip.
8/10
Excellent
17 Apr 2025
Katy
The property is in a great location...easy to get to and from. Our only issue was the traffic noise from the loop right next to the property. After the 1st night though, it became more like having a sleep machine...lol
Leisure Family
6/10
Pleasant
14 Apr 2025
Chrisnelia
The hotel is easy to get to and has a mall nearby, which is very convenient.
Business_and_leisure Family
10/10
Exceptional
14 Apr 2025
Lorraine

Pleased customers

Our stay was great!
Partner
10/10
Exceptional
12 Apr 2025
Trevor
Room is nice, floor is very dirty must wear shoes inside room.
8/10
Excellent
29 Mar 2025
Richard
Everything was just fine. The breakfast however was less than mediocre.
Business Self
8/10
Excellent
21 Mar 2025
Richard
Breakfast could be better, just barely met minimum standards
8/10
Excellent
16 Feb 2025
Christy
Our stay was Good, I say good because the staff need to do a double check on the cleaning in the bathroom mainly in the showers. I not going to say what was in it, it just need to double checked on the shower floors. Bed was comfortable super clean in the bed the sitting area. Love the Lady at the front desk! And also Can you’ll update on the pillows Please
Friends_and_family Family
10/10
Exceptional
06 Feb 2025
Tonya
Awesome staff. Lots of security for being in Grandview. It was perfect
..
2/10
Poor
26 Jan 2025
Jared
This place is disgusting…There was blood on our bedding, they wouldnt come to our room to get it…Had to take it to the front desk ourself..Given bedding with large holes in it..Shower didn’t work properly..eggs, sausage and gravy in the breakfast was gross…Staff had major additide problems, probably because they are way understaffed…This is the first bad review i think i’ve left a business in my life…If this hotel is your only option, just sleep in your car!!..wish i could give it 0 stars!!!
Business_and_leisure Family
10/10
Exceptional
25 Jan 2025
Shannon
Great place for our group. Staff was very helpfrul with the very loud youth football team.
10/10
Exceptional
25 Jan 2025
Ashley
Nice room
6/10
Pleasant
22 Jan 2025
Maria
Decent property, staff was nice
Leisure Partner
6/10
Pleasant
19 Jan 2025
Josiah
Dirty dirty dirty, seems like the staff did minimal cleaning in our room, floors were sticky, personal items left from previous guests in bathroom, TV screen was somehow filthy, sheets had multiple stains all around, couch seemed untouched from the day they opened crumbs everywhere.
Leisure Partner
10/10
Exceptional
13 Jan 2025
Karla
💯☺️☺️☺️
Self
10/10
Exceptional
06 Jan 2025
christine
Quit
Leisure Self
10/10
Exceptional
26 Dec 2024
Chris

Happy.

Very nice room. Very spacious.
Friends_and_family Friends
8/10
Excellent
19 Dec 2024
Travis
It was a nice hotel, had all amenities.
Leisure Partner
10/10
Exceptional
17 Dec 2024
Tosha
We arrived late, did call to let them know ahead of time, when we got there we had to get two queens instead of 1 king bed, The front desk did inform us of trying to get one later on today, wasn’t upset but it worked itself out. They were friendly and courteous. Bkfst was in the morning which one day we slept through the time to eat, but food was good. Didn’t use pool, but went to see and it was nice. We were too busy to enjoy what they had too offer. Will come back and stay again. It was clean and the doors do lock at a certain time where you have to use your card to open. Thanks again we traveled from Michigan… go Lions😊
Leisure Partner

Location & surroundings

Comfort Suites Grandview - Kansas City
12512 S US 71 Hwy, Grandview, United States

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Comfort Suites Grandview - Kansas City

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