Name: Sonesta Select Kansas City South Overland Park
Address: 500 E 105 Street, Kansas, 64131, US

6/10

Pleasant

31 Jul 2026

Evelyn

The quality of the hotel didn't meet the price we were charged. The beds weren't comfortable. Overall, the hotel was just okay. The hotel offers a to-go breakfast for a fee.

10/10

Exceptional

31 Jul 2026

BiWen

很喜欢

2/10

Poor

26 Jul 2026

Pat

Very disappointing stay. The hotel is extremely outdated and in desperate need of renovations. The rooms felt old, the furniture was worn, and the overall property did not match the expectations set online. It wasn’t as clean or well-maintained as I had hoped. I wouldn’t choose to stay here again.

6/10

Pleasant

26 Jul 2026

Diane L

I really liked that they had plenty of shampoo and conditioner and lotion. Plenty of towels.
The main reason is too fold for the \"fair\" designation.
One-the window was dirty up the porch, and there were so much dust in the room around the lamps
Two. There was a wet black spot in the middle of the carpet that I ran across with my wet feet that I didn't leave and felt kind of slimy like there was food or something ground into the carpet.
It was quiet was wonderful. There was a refrigerator, which was wonderful. I was worried they didn't maintain the refrigerator well though because there was lots of ice backed up in the freezer component.

8/10

Excellent

23 Jul 2026

Tierra

They need to clean rooms better and better plumbing.

10/10

Exceptional

19 Jul 2026

Angie

This was an excellent experience from the front desk staff to the maintenance and housekeeping. Everyone was so nice and helpful. I truly enjoyed having a balcony to sit out on in the evening and early morning it was great. Everything about our visit was amazing and I will return.

Partner

8/10

Excellent

19 Jul 2026

Martine

This hotel was better than I expected it to be for the price we paid for 4 nights! I will book again.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Kimberly

I enjoyed my stay at this hotel. I liked the location.

4/10

Poor

19 Jul 2026

Michael

Let’s start with the good. Pool was great for the kids. Balcony was nice to have. Bed was comfortable. Now for the bad. Floors and carpets are dirty. Breakfast service was next to none. Check in took over an hour. Hotel commodifies by front desk were empty. When asking for extra things such as garment bags or towels etc employees could not find any.

Friends_and_family Family

4/10

Poor

19 Jul 2026

Anan

No housekeeping
Broken furniture
Market empty
Had to pay for breakfast and it was bland
Housekeeping only cleans if u stay 7 days or more so u have to get your own towels from downstairs

Partner

8/10

Excellent

17 Jul 2026

Amana

My room was nice but the bathroom was not clean. Booked this hotel specifically for having an in house breakfast option before a new feature that I came in town for. Breakfast attendant apparently did not show that day so I was forced to eat out.

10/10

Exceptional

17 Jul 2026

Michael

The AC on the third floor was pretty warm. It got better the second day so hopefully it was getting fixed. The pool wasn’t open. But otherwise it was a pretty good stay! The beds were comfortable!

Family_with_children

6/10

Pleasant

17 Jul 2026

ALAN

Staff was helpful allowing me into the fitness center before 10am ... My only issue was the cleanliness of the floor in my room. There was dog hair everywhere. So i asked the cleaning crew to vacuum my room and they gave me the vacuum to do it myself. I vacuumed up all the dog hair and then it was fine. but i mean, it was clearly not vacuumed before i got there and i stayed in a room that had a dog in there.

Self

6/10

Pleasant

16 Jul 2026

Bree

It was a bit sketch.

10/10

Exceptional

16 Jul 2026

John

The hotel was clean, and the room was comfortable.

Self

4/10

Poor

14 Jul 2026

Tim

The bed was terribly uncomfortable and sagged into the middle. The room had no USB ports for charging phones, which any decent hotel has standard these days. Second time we’ve stayed there and second time we’ve heard the excuse there were issues with house keeping to explain why not all rooms were available. We’ll be staying elsewhere next time.

Partner

8/10

Excellent

13 Jul 2026

Bradley

Stayed here for the last weekend of the world cup- seemed like it was the only hotel that wasn't quadrupling their rate in the city. Room was clean even if the furniture had seen better days. Not well equipped. Needed to go to the front desk for towels and sheets for the pull out couch. The evening front desk was helpful and kind. Breakfast was $12/ person but didn't warrant us eating onsite. We skipped it and found a breakfast stop nearby.

Family_with_children

2/10

Poor

11 Jul 2026

Christopher

Room drain in the tub was clogged, shower pressure was low, and woke up to ants everywhere

Self

10/10

Exceptional

11 Jul 2026

Hope

When my family had an emergency and I had to drive across country this hotel made it simpler. Thank you for being amazing. Clean and friendly, and the laundry on site it a plus. Life saver.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Manuel

Everything was wonderful! Clean grounds and rooms. Quite and smoke free. They were updating the snack bar and we didn't get a chance to try the restaurant.

Partner

8/10

Excellent

07 Jul 2026

Nick

Good Stay for the World Cup. Very quiet due to distance from downtown but close enough to get there somewhat quickly. A little hiccup at the beginning of my stay but it was remedied quickly. Room was nice and appropriate for the cost. Would stay here again for future trips.

Self

8/10

Excellent

05 Jul 2026

emilie

Staff was nice and helpful. Room was clean. We were able to check in early which was really helpful. AC in room worked well although there was no AC in hallway.

Partner

10/10

Exceptional

03 Jul 2026

Branten

Hotel was very nice, bed was comfortable. Staff was friendly, hotel was close to good restaurants .

Friends_and_family Family

4/10

Poor

30 Jun 2026

Lorraine

The pool had algae growing at the water line and in corners. The fridge in my room did not work. The carpet in my room was soaked in the corner by the AC.

Self

10/10

Exceptional

29 Jun 2026

Latonya

Great Stay Always

6/10

Pleasant

29 Jun 2026

Deena

Our room was not as clean as I would have preferred. Bed was comfortable.

Partner

10/10

Exceptional

28 Jun 2026

Ashley

We were very impressed with the hotel. Staff (including manager) were incredibly helpful and friendly. The room was clean and beds were comfortable. AC worked fairly well too, which was appreciated in the Kansas City heat. Our boys enjoyed the indoor pool. No major thrills but plenty big. We also used the laundry services which were nice - major plus you could buy quarters from the front desk to use for laundry. I would absolutely stay here again.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Adam

Nice clean room. Wasnt spectacular but wasnt bad. Id stay here again no problem.

Partner

6/10

Pleasant

27 Jun 2026

Zara

Clean room. Hotel badly needs an update (at least the building I was in.

Self

2/10

Poor

27 Jun 2026

Lorena

La cafetera en la habitación estaba llena de hongos verdes, no me cambiaron las toallas en dos días que estuvimos ahí y tampoco hicieron la habitación nunca.
También me cargaron dinero de más en mi tarjeta que nadie me la quiere devolver $157 de más cuando yo ya había pagado la habitación. Llamo al hotel para reclamar y me dicen que nunca estuve ahí. Un desastre el hotel cómo nunca me había pasado.

Partner

6/10

Pleasant

27 Jun 2026

Rick

Fitness room was adequate. The indoor pool was small but looked clean. The halls and elevator were also clean. There was plenty of available parking.

Partner

10/10

Exceptional

24 Jun 2026

Agustin

Todo excelente lo recomiendo

10/10

Exceptional

20 Jun 2026

Falon

Staff very helpful. Rooms very clean and spacious. Very peaceful in the evenings

8/10

Excellent

20 Jun 2026

Eddie

Es cómodo pero es lejos de todo no queda nada cerca , recomendable alquilar vehículos porque los uber son altos . Y compre desayuno porque no hay

Friends

10/10

Exceptional

19 Jun 2026

Lloyd Cooper

We had a great stay at the Sonesta Hotel in South KC, Missouri. They treated my wife and me right from the moment we arrived. The hotel was clean, the staff was on point, and the entire experience was smooth from check‑in to checkout.

We run a DJ & Balloon Entertainment business, and the team went above and beyond by allowing us to blow up and store our balloons for a gig we had during our trip. That level of accommodation meant a lot and made our workday so much easier.

Our room was fresh, the bed was comfortable, and the overall vibe was welcoming — exactly what you want when you’re back home in KCMO. If you’re coming through my hometown, this spot gets a solid A+ from me.

Partner

10/10

Exceptional

18 Jun 2026

DJAMAL

Great

2/10

Poor

17 Jun 2026

Jessica

I booked a room along with my parents. We each called to ensure that our rooms were near each other, only for them to disregard the request - saying it was changed as people started checking in and they overlooked the note. I was not happy and did snap for a moment (it was a long travel day, in my defense) and the overnight person at the desk decided to comp breakfast for myself, my parents (apparently it typically costs $13-14). He proudly informs us that they have a chef and lists some things they typically have. The next morning, my mom talks to the morning desk person who questions why we received a comp, saying “oh, they don’t normally do that.” My dad walks over and starts getting a plate while my mom finished talking and as I arrived downstairs. My dad sits, my mom and I go to grab a plate and the lady walks over to my dad to inform him that he has to pay. He looks at his plate, then she realizes he’s with us and she apologizes for her confusion and walks away. The food, was absolutely ridiculous. We were SHOCKED that they actually charged for stale bread, disgusting OJ and the “chef” was heating things up in a microwave. The following morning we went to a local restaurant and paid the same price for 3x as much FRESH food.
In the room - the chair had a HUGE DARK stain. And the second morning, I found a huge spider in my bathroom. The pool was also incredibly unpleasant- humid and loud. I would not book again.

Family

10/10

Exceptional

16 Jun 2026

Nazar

Great

6/10

Pleasant

15 Jun 2026

RONALD

It could be cleaner

10/10

Exceptional

14 Jun 2026

ADAM

Karen at the front desk was not a Karen

Place was great

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Mary

The breakfast was $12 and it was not anything.

Friends_and_family Family

4/10

Poor

09 Jun 2026

Jessica

BEWARE: this location does NOT offer a free continental breakfast. They charge $12/per person. I am highly disappointed my CHILDREN were charged this rate to eat a breakfast that is served at any other hotel as a continental. No way are eggs worth this much. Crazy. When I inquired about it stating free continental breakfast was offered on the Sonesta website, the lady waived her hand and said \"Well\" and shrugged her shoulders. You have to request your room be cleaned. This doesn't automatically happen. And on the grounds people don't pick up their dog poop. So watch where you step. We will not be staying at another Sonesta. The $12 generic breakfast charges were enough to make me not come back. Ridiculous.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Robert

m

6/10

Pleasant

09 Jun 2026

Joseph

Room - Bottom of bathtub not clean. Staff - Initial arrival & overnight clerks at check-in very personable; clerk at check-out seemed bothered by my not seeing small box for door cards at front desk. Parking - Adequate parking; could have done without operator of motorcycle with loud mufflers warming up engine at 7am; hopefully adjoining neighborhood doesn't continue to dilapidate. Breakfast - Didn't partake as disappointed not included in rate.

4/10

Poor

06 Jun 2026

Frankie

We've stayed here 5 or 6 times prior for business. This ladt time the experience was terrible. We were given the last room on the hall and told to park around back. DON'T EVER park around back. Our truck was broken into, both back windows smashed out and work tools stolen. They took anything in a box.
I'm not saying don't stay here, just be VERY CAREFUL parking. There's not a camera in sight so Management is zero help. Park at your own risk and NEVER around the back .

Business

10/10

Exceptional

05 Jun 2026

Marlene

In a great location. Down Holmes Avenue are several restaurants. Very close to Hwy 435 and Leawood.

Partner

2/10

Poor

05 Jun 2026

Jeanne

Expedia oversold, so my paid reservation was not honored.

Self

10/10

Exceptional

04 Jun 2026

Brandon

Wonderful staff, great pool room, and good room with a balcony.

Friends_and_family Family

8/10

Excellent

04 Jun 2026

Scott

No coffee in lobby.

Location is OK.

No maid service while I was there.

Everyone very nice, room clean. Older remodel.

6/10

Pleasant

03 Jun 2026

Mary

Expedia said we could pay at the property, but upon arrival we were told we were already charged, and could not use someone else’s card (who was staying as well and wanted to pay) than who booked the room. In addition it was a Friday and we were staying 2 nights, and we couldn’t talk to the manager until Monday! Finally they were able to put the room on a different card, but it has not been taken off the first card.

Partner

10/10

Exceptional

03 Jun 2026

Ashley

The rooms were clean, friendly staff, and comfortable beds. Will definitely be on our list to stay again.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Bill

Clean hotel, friendly staff, 420 friendly in courtyard. Need to replace the matteres they are pretty worn out. Towels were starting to fray and getting thin

Self

10/10

Exceptional

31 May 2026

Frankie

It was cool, nothing too crazy. It served its purpose

Business

4/10

Poor

31 May 2026

Cailyn

Parking was easy. And the night staff was helpful.

But my room was gross. The hotel was at max capacity so there were no other rooms and it was late so I didn’t have a choice to leave.
The walls were dirty with bbq sauce splatter, it was on the floor and it was on the bed. The night staff brought me clean sheets and extra sheets and towels which I also cover the floor with.
Would not stay here again (yes it looks like the pics but I’d choose another facility)

Self

4/10

Poor

31 May 2026

Daniel

Skip staying at this hotel. It needs an update and should be listed as a two star hotel. First room looked like someone had their period on the bed cover. So we had to move rooms. Second room was better. Breakfast bar help didn’t show up so we didn’t get to eat there. Poor quality hotel.

Partner

6/10

Pleasant

29 May 2026

Carrie

The property is a little worn. The room felt rough around the edges - and not super clean. There were some stains on the couch and 2 of the lamps flickered. The AC unit was super noisy and the balcony door was stuck and didn't open. But the bed was comfortable and the bathroom was very clean. It's an ok place and a good value, but it could use some love. It's fine, but not great.

Self

6/10

Pleasant

29 May 2026

Evelyn

They started with the news that they are charging a deposit of 100.00 in case of damage or excessive cleaning at the end of my two night stay. This is new from my last stay a few weeks ago. The room looked like the floors and table tops had not been cleaned from the last occupants. The desk chair had sticky liquid on the handles so we moved it to a corner of the room. The phone didn’t work to call to the front desk so if we wanted anything we had to go to the lobby to make a request.
We have stayed at this hotel several times and it seems each time gets less desirable to want to return.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Stephen

The front desk staff was friendly, courteos and helpful. Parking is plentiful and convenient, and we really appreciate the fact that they welcome our 2 dachshunds. The room was comfortable.

Pet

10/10

Exceptional

28 May 2026

Michael

Good

10/10

Exceptional

27 May 2026

Carl

Check in was easy the clerk was friendly. Property was clean, and room was clean. Breakfast was mehh but what is realistic for a hotel especially at the rate we booked the room at. Location is great. Definitely recommend

Partner

2/10

Poor

26 May 2026

Jamie

The staff were incredibly rude and not helpful. There were many reservations that did not have the correct type of rooms

Breakfast was not filled consistently and quit serving earlier than what we were told the hours were.

The room had garbage in it still and the lotions, body wash and shampoos were not filled.

There was not any bedding in the rooms for the pull outs.

The elevator quit working and was broken for 2/3 night stays.

There were multiple vehicles with trailers behind them that took up multiple spaces so there was no where to park in the lot.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Patricia

My son is an amputee and the room was set up perfectly for him to shower and get around.
And best of all he could park right by our room without the long walk from the lobby. We will definitely use your hotel again. We have family close by. The employees were very kind

Family

10/10

Exceptional

25 May 2026

Eric

Staying at your hotel was really a treat. With you being off Holmes and 105th Street it only took me 20 minutes to get to \"where the action was.\" I liked the idea that you had quaint residences right across the street. I enjoyed myself so much I extended my visit to KC by an extra day. The staff was all very helpful especially the lady working the front desk on Saturday, Sunday, and Monday. The cook/server was friendly as well. Please continue your fine work.

Self

10/10

Exceptional

25 May 2026

Kymberly

Great staff, clean hotel. I only wish there was coffee offered throughout the day. I didn’t have breakfast-I thought it was expensive for what you get.

Friends_and_family Friends

6/10

Pleasant

24 May 2026

Kaley

Low quality for the price. I got a king suite with a pullout bed. Neither were overly comfortable. Clean enough with a slight mildew smell in the room. Would have been a 4 star if not for the price and $12 breakfast fee for less than you get for free at most hotels. You can change a hotel name but the quality stayed the same.

Friends_and_family Family

2/10

Poor

22 May 2026

Jordan

False advertising-no hot tub on premises. Breakfast was advertised but when we showed up to get food there was a separate charge to eat.

Friends_and_family Family

8/10

Excellent

22 May 2026

Maggie

It was okay. Never got my deposit refunded.

Partner

8/10

Excellent

22 May 2026

Jeff

I had to fix the drapes beings. They were unhooked and reported crack in the wall and crack in the tiles in the bathroom .

Partner

6/10

Pleasant

20 May 2026

Julia

The room was ok, spacious and good to accommodate 5 people for a couple of nights, but definitely old. Beds were comfortable and pillows are of good quality. Cleanness was subpar, especially bathroom. Bedsheets and pillows for the sofa bed were missing when we arrived. There was no room service during the four days we stayed there, however I noticed the shower gel was replenished during our stay.

Friends_and_family Family

4/10

Poor

19 May 2026

Mary

The room was clean but the TV and remote did not work. We tried calling the front desk for help and they couldn’t get it to work. Offered us our breakfast for free. There was barely any food offerings.

10/10

Exceptional

19 May 2026

Taye

Incredibly Comfortable

Partner

8/10

Excellent

19 May 2026

Freddy

The queen size bed was fine if you can sleep in the center. We were two people sleeping on a queen mattress fighting the slope on either side.

The room was otherwise clean, up to date and pleasant.

Ask for an odd room on the West side to see the sunset.

Pet

10/10

Exceptional

19 May 2026

Jill

Plenty of parking, very comfy beds, quiet stay, great value would stay again!

Friends_and_family Family

4/10

Poor

17 May 2026

Margarito

The suite I booked with expedia was not available,they gave me a regular room, I booked for 5 people

Family_with_children

10/10

Exceptional

17 May 2026

Lisa

Very friendly and helpful staff.

Self

6/10

Pleasant

17 May 2026

Sharon

Property looks nice from the outside. Lobby area is pretty and the staff were very nice. Beds & pillows were great! Unfortunately, there were dirty sheets in the hallways, a vacuum left overnight by the elevator, and hallway was never swept, bathroom was marginally clean and the shower curtain was half unsnapped. Just small things that should have been done.

8/10

Excellent

12 May 2026

Stacey

I did not eat beakfast but my room was clean and fresh

Self

8/10

Excellent

10 May 2026

Rebecca

The staff was very friendly and warm - parking is easy. No breakfast available during our stay was disappointing but not a dealbreaker - we enjoyed the pool and did not have problems with other guests or noise. Would come back another time.

Friends_and_family Family

4/10

Poor

10 May 2026

Michele

I stayed in two rooms due to me extending so I had to recheck in because of a family emergency however both rooms had a stench to it, one smelled like a cat may have urinated inside previously and the other smelled like mustiness. I thought it was just me feeling this way but when my daughter visited , she confirmed what I was smelling. Also the second room 301 had ants that actually got inside of my clothes and personal belongings. Other than that I guess the visit was a little less than fair under the circumstances. Thank you

8/10

Excellent

10 May 2026

Stacey

The day was wonderful. I only have one complaint and that is that my room was not cleaned after my first night. Apparently you have to request it, which seemed strange to me, but other than that, it was a very nice stay

Self

8/10

Excellent

10 May 2026

Richard

Other than noise kids running around, stay was great!

8/10

Excellent

10 May 2026

Stephen

Was there with family on weekend soccer tournament they handled everything pretty well the only complaint I would have is the included breakfast was not handled or thought out well for the amount of people that where there

Friends_and_family Family

10/10

Exceptional

08 May 2026

Brett

The room was clean, the staff was helpful, the parking lot was well lit & felt safe.

10/10

Exceptional

08 May 2026

Sunny

Parking was great! My car seemed safe and I never had a problem parking close to my room. It was quiet and never heard anyone on my floor.

Friends_and_family Family

10/10

Exceptional

07 May 2026

Michael

Room was clean and quiet.

Partner

8/10

Excellent

07 May 2026

Jennifer

The room was clean, the bed was very comfortable and the place was quiet, so that was appreciated! I slept great! The box springs were exposed which was odd. Parking was easy. Breakfast was nonexistent. What is the large bar area used for? I went down at 9am for coffee and there was nothing in the cannister. There were a pile of sheets and towels in the hallway on the floor when we arrived and the next morning as well as a large bag of trash near the elevator.

Friends

10/10

Exceptional

06 May 2026

Jason

Great staff, nice parking

Friends_and_family Family

6/10

Pleasant

05 May 2026

Bridget

Disappointed with our stay and won't be booking there in the future. The front desk staff were great, polite, and knowledgeable. That's about the only positive thing I can say. Upon entering our room the first thing we noticed was the bed dipping in the center. So we looked underneath and saw that both center supports of the frame were broken and another part of the frame was missing screws and was held together by duct tape. And it also looked like it had been quite a while since it had been vacuumed. Other things in the room were also lacking. The chair had a lot is snags and loose threads everywhere, there were smudges on surfaces to the point you could tell they hadn't been properly cleaned, the room also had a very stale smell. After these discoveries we took pictures and went back to the front desk to request another room, which they accommodated. The new room was somewhat of an improvement. The same lack of surface cleaning was evident. The ice bucket had sitting water on the tray beneath it. And the room fridge looked like it hasn't been cleaned in a very long time and smelled as well. Lastly, the breakfast was less than stellar. Watery scrambled eggs, tator tots, stale bread for toasting, overcooked rubbery sausage links, and dry muffins. Certainly not something to be proud of or boast about.

Partner

6/10

Pleasant

04 May 2026

Geneva

Breakfast was not complimentary. First floor rooms had sliding glass doors which did not make me feel secure. Room decor was average but had a dark/dingy feeling to it.. Overall it was an OK place to stay, but I'm not sure I would recommend it to others.

Self

10/10

Exceptional

04 May 2026

DaVishea

This is my second time staying at this property and it was excellent!

Partner

6/10

Pleasant

03 May 2026

KATHLEEN

$12.00 for breakfast after the high price of the room! SERIOUSLY!?
I won't be staying again and my daughter and family live in KC.

8/10

Excellent

03 May 2026

Terry

Room carpets need shampooing - everything else AOK! Value Good! NO Breakfast was sad and would be convenient.

8/10

Excellent

03 May 2026

Rena

Rooms were clean very nice decor, befreast was not included as I thought it was so that was a little disappointing. Parking was great.

Friends_and_family Family

10/10

Exceptional

02 May 2026

NANCY

We were only there one night and left very early the next morning, but the little loveseat in the room was cute and comfortable to lounge on while awake. The bed was super comfy and I slept like a baby.

Family

8/10

Excellent

28 Apr 2026

Milton

The staff (from the front desk to housekeeping was very helpful and even went above and beyond for the guy in Rm 248. Please let them know my gratitude and appreciation

4/10

Poor

27 Apr 2026

Michael

when I checked in I was told complemetary breakfast in the morning. Went down and they said it was 12$ for breakfast. The price was not the problem. It was being told free then charged.

10/10

Exceptional

26 Apr 2026

Shawn

Really great staff! A wonderful place to stay!

Family

2/10

Poor

26 Apr 2026

Taylor

2/10 Experience. Would NOT stay here ever again. Stayed here with my son for his basketball tournament. Bugs in the ice machine. Blood spot on the floor. Hair and dirt all over the walls in the bathroom. The sheets were disgusting and the room smelled like straight up dirty gym socks. Pool was dirty. Just really wouldn’t recommend this hotel to anyone.

10/10

Exceptional

25 Apr 2026

Geoff

Clean room, staff very helpful.

6/10

Pleasant

24 Apr 2026

Jason

This property is “pet friendly” which means that there was a dog down the hall that barked all afternoon and into the late evening. Even after repeated calls to the front desk. And there was several sports teams with young players staying at the hotel when we were. They were very loud in the halls late into the evening. The room was comfortable and the room darkening shades were a plus. I can’t say that the bathroom area was super clean though.

The woman who checked us in was capable but I wouldn’t say she was friendly. I would give this hotel a 2.5 out of 5 stars for the simple reason that the noise level was ridiculous on our floor.

Partner