Name: DoubleTree Hotel Kansas City - Overland Park
Address: 10100 College Boulevard, Overland Park, 66210, US

10/10

Exceptional

26 Jul 2026

Kimberly

They should update their linen and pillows to be fluffy and soft.

10/10

Exceptional

23 Jul 2026

Donna

No breakfast, not much walkable

10/10

Exceptional

21 Jul 2026

Michael

Fantastic stay

Friends

2/10

Poor

18 Jul 2026

Kazim

We paid extra for breakfast when getting the tickets on Expedia but the hotel told us that our tickets didn't include breakfast.

Family_with_children

10/10

Exceptional

17 Jul 2026

Bryan

Great staff for World Cup!

Self

10/10

Exceptional

17 Jul 2026

Roberto

Great place to stay

Friends

10/10

Exceptional

15 Jul 2026

Tina

I cannot say enough about this hotel and the excellence conveyed by the staff. Carla at the front desk really stood out for her outstanding customer service. The indoor pool and hot tub were so appreciated after a long day at the amusement park. The room was clean and inviting, the beds were comfortable. I have no complaints about this hotel.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Sherry

Great

Family

10/10

Exceptional

12 Jul 2026

Almarie

We only stay there for 2nights bathroom not 100 percent to my expectations but overall it’s good

Partner

10/10

Exceptional

10 Jul 2026

Juvenal

Thank you

2/10

Poor

10 Jul 2026

Luis

The room was poorly maintained. Room had a layer of dust on all surfaces and light fixtures. The bathroom was terrible. Ceiling was peeling due to potential water damage. Tub and shower were poorly maintained. Disappointed this is a Hilton branded hotel and the feel is more of a cheap outdated no star hotel.

Family_with_children

10/10

Exceptional

04 Jul 2026

Benton Pierson

Enjoyed our stay.

Friends

8/10

Excellent

04 Jul 2026

Scott

Good place

Family

8/10

Excellent

03 Jul 2026

Dan

A

Family_with_children

10/10

Exceptional

28 Jun 2026

Jeaneen

Breakfast is not included. Its a 20$ charge. They do have a restaurant on site. The parking is open lot.

10/10

Exceptional

28 Jun 2026

Jeaneen

The double tree is clean the staff is helpful during check-in. They housekeeping could have been better but they try. The pool is clean and the out door patio area is clear no outdoor furniture. But it's peaceful. I enjoyed my stay.

10/10

Exceptional

27 Jun 2026

Lori

Wonderful staff, great restaurant and bar.

Family_with_children

8/10

Excellent

26 Jun 2026

Dy

Hotel was great. My two things i always check for above the normal cleanliness and staff friendliness are comfortable pillows and hot water pressure, both of which were met.

This was conveniently located near my work destination and it just fit. I would recommend this hotel to others.

Business

10/10

Exceptional

22 Jun 2026

Samantha

I didn't get to explore the hotel since we had a short trip planned and full itinerary. I was pleasantly surprised by the staff at the receptionist desk. I checked in at almost 2AM and had called earlier to advise I would be running late. The receptionist confirmed I was \"right on time\" based on the note that was on my file.

I chose to decline room service since it was a short trip. I believe I missed the knocking at the door by housekeeping when I was getting ready in the morning. Later, I received a phone call that wanted to check with me and see if I needed anything or wanted any room service after all. I appreciate the additional effort the staff made to ensure I had options available.

The lobby looked fantastic. I was there for the World Cup and the decor changed each day I was there. I really would love to stay here again if I was going back to this location. I hope that all DoubleTree hotels are managed this way. If that is true, I think this is the only hotel I would book for the rest of my life!

Friends_and_family Friends

10/10

Exceptional

18 Jun 2026

James

Great place to stay staff was very nice.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Ridwan

Excellent

Partner

6/10

Pleasant

15 Jun 2026

Elizabeth

Property overall was great, staff were helpfull, hotel room was decent, would recommend.

Partner

10/10

Exceptional

14 Jun 2026

DeAngelo

Firstly let me thank the first desk staff for helping me in my situation. Room was clean and welcoming.

Partner

10/10

Exceptional

12 Jun 2026

Julie

Excellent

Friends

10/10

Exceptional

11 Jun 2026

Theresa

Hotel and room were clean. Front desk staff were excellent! Said hi to the kids when we came and went. Always smiling and willing to be helpful. Children have allergies so offered alternative cookie's.
Staff were amazing

Family

8/10

Excellent

08 Jun 2026

Gina

Large facility in relatively quiet area. Nice amenities. Primary complaint is that the room smelled like cigarettes smoke although it was a non-smoking room. The restaurant looked nice but was unused. The coffee shop had odd hours and often was closed at lunch which is when conference attendees would have appreciated it being open. Also, not enough bathrooms in the conference area. Perhaps needs an update to remove/make the restaurant smaller and provide more bathrooms and a lunch/snack area that is open while conferences are scheduled.

Self

10/10

Exceptional

08 Jun 2026

Jennifer

Great place, nice room!

Family_with_children

10/10

Exceptional

06 Jun 2026

Arlo

The stay was very enjoyable, they made us feel special on our anniversary. Yes, the room was clean and the staff were very friendly. They went the extra mile and deserve to be noted.

Friends_and_family Family

10/10

Exceptional

24 May 2026

David

Great experience, will stay again.

Self

10/10

Exceptional

22 May 2026

Kathy

Very quiet and restful hotel with many nice amenities. Pleasant staff, nice dining area, would definitely stay there again.

Self

10/10

Exceptional

22 May 2026

Rick

Stop charging for parking.

Family

8/10

Excellent

16 May 2026

William

Did not have the breakfast.

Friends_and_family Friends

10/10

Exceptional

16 May 2026

Timothy

Very helpful staff, room was great.

Partner

10/10

Exceptional

12 May 2026

Kecia

I would stay here again.

Friends_and_family Family

8/10

Excellent

10 May 2026

Carol

Great indoor pool, decent sized gym, great outdoor porch. Hotel could use some remodeling but the staff was great, the elevators were quick and there were actually towels in the pool area.

Gym needs mats please! (I'll come back again in the fall)

Family_with_children

10/10

Exceptional

08 May 2026

John

Staff was great.

6/10

Pleasant

07 May 2026

JoAnna

Didn’t reset the room even though we requested it. Toilet only flushed half the time.

6/10

Pleasant

07 May 2026

JoAnna

Rooms could seriously use an upgrade. Toilet only flushed half the time. Very dated.

10/10

Exceptional

07 May 2026

Melanie

The staff was amazing! Serena was great at the front desk! Phillip at Troli’s was awesome! He went above and beyond! All of the staff was great and very helpful.

Self

4/10

Poor

02 May 2026

George

It’s really a nice touch to have a free continental breakfast. That goes a long way. $12 for parking at we already paid for the hotel was annoying. Paying three dollars for a water instead of being complementary it was annoying. Not having any water or coffee for free in the lobby was annoying.

6/10

Pleasant

02 May 2026

Patricia

Room was run down .
Vent fan by shower filled with dust .

Partner

10/10

Exceptional

28 Apr 2026

Vivian L

Everything was really nice and the staff was friendly. There were a million kids at the hotel for sports events while we were there, and that was frustrating because they were all over the common areas the entire time, but that's not the hotel's fault. Just be aware if you are looking for quiet time. Only bummer was that the store/coffee shop closes super early so if you need anything (drinks, etc.) you need to plan ahead of time.
Room was clean and comfortable with a nice view of greenery.

Partner

10/10

Exceptional

26 Apr 2026

Willie

Clean room / friendly staff

Family

6/10

Pleasant

26 Apr 2026

Steven and Mitzi

The hotel seems to be in somewhat of a decline for cleanliness and maintenance. They charged a $12 parking fee which they have not done on previous visits. The room was one of the smallest rooms I've ever experienced. There was no microwave or refrigerator. There were two bottles of water on the desk with $3 price tags on them.
I requested synthetic pillows and cover (my husband is allergic to down) and was told it would be changed and when it wasn't, I went down to the desk to ask again. At that point, staff appeared who changed it instantly. I have stayed several times at this hotel and have never had a negative experience. There is a Starbucks in the building, but it was closed at 3:00 pm and the desk didn't know what their hours were.

Partner

8/10

Excellent

26 Apr 2026

Joshua

Hotel room itself was great, quiet and comfortable. Staff was very nice and helpful. I just and assume that the exterior and parking lot get some improvement soon. Parking lot is not good. Exterior looked like they have cut staff to keep it looking nicer.
While at the pool, a raccoon was digging in the trash can on smoking patio. That’s just a fun bonus.

Family_with_children

2/10

Poor

25 Apr 2026

Heather

Not pet friendly👎 they advise they allow pets, which they do but they do not accommodate for pets. We couldn’t even bring our dog in the hotel because we couldn’t use the stairs and and had to leave without even staying one of the nights we booked.

6/10

Pleasant

23 Apr 2026

Jeffrey

Keep housekeeping from stealing phone chargers

Business Self

8/10

Excellent

21 Apr 2026

Bruce

Nice overall hotel, 13 stories I think, we were on 10 and there for 3 nights visiting a granddaughter in college. The parking lot is large but is deteriorating and once had a controlled entry/exit system that is no longer operational. They did have a restaurant on site that we did not visit. It appeared to have a very limited menu based on online search. Room was nice but had no refrigerator or microwave. Apparently there are some rooms with refrigerators that you must specify/ask for. Didn't say anything about microwaves. Every other property we have stayed at have fridge/microwaves and free breakfasts! Shower hot water was hot enough but water volume was low. Room was extremely expensive for the area but area \"express\" hotels were high too. Had a lot of individuals staying there for baseball/softball/soccer tournaments so price was likely jacked up for the weekend. Perhaps weekends are always high. Breakfast was $11.00/person/day if you wanted breakfast. For what we had to pay for the room, some sort of breakfast should have been complimentary. Had a Starbucks on site. Elevators were nice. Also, must pay $12.00/day for self parking, all outdoors parking. I was not aware of the parking fee prior to checking in, my bad likely. Unless you are a platinum Hilton member the water bottles left in the room are $3.50 apiece. Cookies are still excellent that you get at check-in. I have two charges to room that I need more info on.

Partner

4/10

Poor

20 Apr 2026

Jay

Restaurant was dysfunctional, front desk staff was great. Maids were loud and disrupted sleep.

Family_with_children

4/10

Poor

19 Apr 2026

JOEL

Don't understand why we need to pay for parking. Most hotels have free self parking for guests. I could have sworn on the website I clicked on single king size bed but apparently was a queen. Starbucks on site doesn't have the Starbucks menu as u would think. If u like a quick place to get in and out and don't mind a hotel where kids are running around like it's a playground, pushing all the buttons on the elevators, and slamming doors all night then this is the place for u.

Partner

8/10

Excellent

06 Apr 2026

Michael

The room was quiet and bed was very comfortable. The chair in the room had a hole in the arm and there was a dirty sock under the chair so I had to question how clean the room was .

Partner

8/10

Excellent

05 Apr 2026

Claire

Nice hotel!

10/10

Exceptional

03 Apr 2026

Jeffrey

Clean conveniently located

Self

10/10

Exceptional

01 Apr 2026

Fatah

Clean room and the staff were very helpful. I didn’t had the chance to try their breakfast.

Family_with_children

6/10

Pleasant

31 Mar 2026

Jerry

The issue I had was both of the queen beds in my room were shot - a long time ago. Also, when I checked out, their computer was down so they promised an email of my extras that same day - I'm still chasing it and waiting (5+ days later). Otherwise, top-drawer.

Self

4/10

Poor

22 Mar 2026

Gabriel

Yes pets allowed but there was broken glass all over the sidewalk and parking lot. Then i didn't see anywhere it was listed for 12$ parking a $3 bottled water. That the case is 6$ at Walmart. The indoor pool was like 65⁰ and so was the hot tub. It's just disappointing.

8/10

Excellent

22 Mar 2026

Richard

N/A

Partner

6/10

Pleasant

20 Mar 2026

Whtiney

I booked 3 nights here for spring break with my kiddos who are 6 and 9 years old. I would not stay here again. When we arrived, we headed straight to the pool. There was pizza boxes, Starbucks cups, and trash everywhere around the pool area. When we left 3 days later, all of that trash was still there plus more! That was very disappointing. The location was great. There was a lot of kids activities close for us to do. The staff was also very friendly. The beds were extremely firm. It was difficult to sleep because they were so hard. In general, I would not stay here again.

Friends_and_family Family

4/10

Poor

16 Mar 2026

Ebony

The tub was clogged we were standing in our own bath water while showering, the air was not working in our room. The ice machine was not working. They charged for parking $12 but when asked if we needed a parking pass we were never told they charge to park ! Like there was no place else to park. I will never stay in another double tree hotel.

Friends_and_family Family

4/10

Poor

14 Mar 2026

Christian

No microwaves, or mini fridge in room
Ice machine did not work
TVs did not have an option for guide movie rentals or anything in that sense for kids or adult adults
Overall, not worth the money..

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Nathan

10/10 went above and beyond

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

michelle

Our Tv did not work and they came at 9pm to check it, was amazing. Changed it out for us.

Friends

6/10

Pleasant

08 Mar 2026

Nathan

Rooms need a refresh. Hotel overall is a great location but nothing great go the money

Family_with_children

4/10

Poor

26 Feb 2026

Robert

No hot water at 8am and the layout of the bathroom was awful, had to keep toothbrush and other toiletries on top of toilet as there was no counter. Otherwise everything was great and management gave me Hilton rewards points for the trouble.

Self

10/10

Exceptional

22 Feb 2026

Daniel

Staff was very hospitable, loved the cookies at check-in!

Partner

2/10

Poor

15 Feb 2026

Mya

N/N

10/10

Exceptional

13 Feb 2026

Alina

The only thing I would say is they probably should check the rooms the one we stayed in didn’t even have an outlet cover on the outlet by the night stand

10/10

Exceptional

24 Jan 2026

Christy

Clean, good location

Business

10/10

Exceptional

19 Jan 2026

Duncan

Changed room three times because of issues but the staff were very helpful and in away of compensation they gave us a free breakfast. Staff went above and beyond which we appreciated.

Partner

4/10

Poor

04 Jan 2026

Tarek

No breakfast included

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Jose

Clean room,Staff was great

10/10

Exceptional

02 Jan 2026

Alice

Check in was pleasant. Luxy was very accommodating with my request for a tub. Welcomed me with a delicious cookie!

10/10

Exceptional

30 Dec 2025

Charlane

This hotel impressed me more than I expected. Great quality for the price.

Leisure Family

6/10

Pleasant

30 Dec 2025

Wanda

Hotel could not find me registered, we were on the following day, even though this had been corrected by Expedia staff twice. They were thankfully able to get us in. Not happy about this error!

Business Family

10/10

Exceptional

27 Dec 2025

CJ

Awesome

Leisure Family

6/10

Pleasant

14 Dec 2025

Michael

Not having complimentary coffee is a big deal. Yes, there's a coffee maker in the room, but it costs $3.00 to use the water. Almost $200/night with taxes and such and you can't even spare a lousy cup of coffee. Here's a thought ditch those damn cookie, and give a cup of coffee. Won't be staying here anymore. Sad

Leisure Partner

10/10

Exceptional

14 Dec 2025

Clark

Friendly desk staff

Leisure Pet

6/10

Pleasant

10 Dec 2025

Paul

Room was decent. Had to move because first room was dirty. Pool area needs a little TLC. Hot tub buttons didn't work, sauna wasn't working. The Starbucks was nice to have on site. I enjoyed the seclusion of the property and access to the highway. I'd stay again b/c of the price.

Friends_and_family Family

10/10

Exceptional

06 Dec 2025

Justin

Nice staff

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Anthony

Room was decent, the staff was friendly, helpful and awesome

6/10

Pleasant

30 Nov 2025

Rick

The price was good

Leisure Family

6/10

Pleasant

30 Nov 2025

Dennis

Nice area. Friendly staff, clean room, but the hotel needs renovation. Very dated and looks worn.

Business Self

4/10

Poor

29 Nov 2025

Stephanie

The property smelled like smoke, very old and limited remodeled, water stains on the walls in room. Floors dirty. Had to pay extra for parking in the hotels parking lot. Cost of hotel was substantially more than uoted online.

Leisure Self

2/10

Poor

29 Nov 2025

Larry Arthur

No heater first day no rom setvice fir teo days door battery rrplaced no table to sit at no chairs bed and bathroom only. Restaurant goid staff friendly relatives in area were right when they said don't stay there

2/10

Poor

27 Nov 2025

John

Room, especially bathroom was horrible and staff was not helpful

10/10

Exceptional

26 Nov 2025

Timothy

Very comfortable

Business Partner

8/10

Excellent

22 Nov 2025

Thomas

Yes

Leisure Self

4/10

Poor

17 Nov 2025

Joe

Well let me get a little clearer, EVERYTHING was good. BILL the final bill i guess. Anywho the 'hotel' charges $10 for parking....which is a
They hold$50 then charge all these BS extras and still end up owing an additional $60. All in all $600 for 2nites. Idimly lig

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Marcus

Room was nice. Take the nuts out the cookies.

Leisure

8/10

Excellent

12 Nov 2025

Duncan

Staff were great, very helpful with all our requests,

Partner

6/10

Pleasant

12 Nov 2025

Mark

Dated. Burnt out bulbs in room lamps.

Business Self

10/10

Exceptional

10 Nov 2025

Tracie

There was an issue with the air in my room, but the staff came and checked it out and moved me to a different room without hesitation! Very friendly and courteous!

Business Self

10/10

Exceptional

06 Nov 2025

Deb

Everything was perfect!

Leisure Family

10/10

Exceptional

03 Nov 2025

Jeffrey

The one thing that needs updating is the shower heads ..

6/10

Pleasant

02 Nov 2025

Brian

Room was not cleaned - after we told them they did clean but left dirty towels in the room

Leisure Family

10/10

Exceptional

27 Oct 2025

Ryan

Was delightful experience and loved the cookies on the check in, the rooms were nice and clean...The beds were really comfortable and the staff were awesome and friendly for any needs at the stay...Thanks again, definitely visit again...

2/10

Poor

26 Oct 2025

Scott

We checked into our room. Couldn’t get the thermostat to turn to heat. Ended up moving into another room that had heat at 1AM
Bed wasn’t comfortable. Super hard and uncomfortable

Business_and_leisure Family

8/10

Excellent

26 Oct 2025

Alexa

No conditioner in the shower

4/10

Poor

19 Oct 2025

Matthew

No mini fridge, dirty rags in our room, lock on door broken. Staff was extremely friendly though!

Leisure Family