Name: Radisson Hotel Lenexa Overland Park
Address: 12601 W 95Th Street, Lenexa, 66215, US

2/10

Poor

27 Apr 2026

Mark

The hotel has been condemned didn't get a message from hotels.com until the day of our stay

2/10

Poor

21 Apr 2026

FRANCES

The property was shut down by the government in March. Couldn’t find another place to stay so drove home 160 miles and another 160 miles the next day. Very mad

Partner

2/10

Poor

19 Apr 2026

James

This property is not operable as we all had to find other accommodations.

Seems funny you people don't know what's going on in your business.

2/10

Poor

07 Apr 2026

Jeffrey

Upon arrival, the hotel had been condemned for safety violations. A closed notice was on the door

2/10

Poor

30 Mar 2026

Ian

This Radisson is closed

10/10

Exceptional

30 Mar 2026

Jamie

It was a great stay, extremely hot but the gave us a fan and that helped out a lot.

2/10

Poor

28 Mar 2026

Aileen

Pool seemed dirty

2/10

Poor

22 Mar 2026

Iyanna

The gym did not have enough equipment. The room was average, and very humid it was very uncomfortable as far as the humidity. The room was very hard to cool off. The remote had residue on it and needs to be cleaned. Just overall a not so good experience.

Self

10/10

Exceptional

19 Mar 2026

DeLane

Nice area for families

Friends_and_family Family

4/10

Poor

19 Mar 2026

Jason

Under construction pretty old

Partner

6/10

Pleasant

17 Mar 2026

Damon

Decent hotel and decent price. Clean and comfortable.

Self

6/10

Pleasant

17 Mar 2026

Dennis

Rooms were clean and staff was friendly. BUT the facility/maintenance itself was neglected. A lot of scuffs and chips and paint coming off of outside halls, walls and doors. Main central elevator was broken. Breakfast buffet was $10 per person and would have been OK but it was just barely warm. We have had many complementary breakfasts at other hotels that were much better. I overheard another person saying that when they entered the hallway area to their room they felt like they were in the basement of the Titanic! LOL That pretty well described it!

4/10

Poor

17 Mar 2026

Jessica

A little run down. The chlorine smell in the pool area a lobby was obnoxious.

10/10

Exceptional

16 Mar 2026

Nancy

Nice place for a family weekend

Friends_and_family Family

2/10

Poor

16 Mar 2026

Catherine

Omg. This hotel is not well kept ! The heater to the entire side of our hotel was out. I saw no repair people. They brought us some old broken rusty plug in heater
The plumbing you could hear all night long like air in the pipes or ????
Very very rundown.
No housekeeping. At all. Very little staff on site.
Very disappointed in the Raddison
I could not in good conscience recommend this hotel.

Partner

10/10

Exceptional

15 Mar 2026

Cinnamon

The beds were very comfortable. Room had lots of space. We would definitely stay here again. Beautiful pool and hot tub area. Super friendly workers.

4/10

Poor

15 Mar 2026

Ayrek

Stayed here one week ago enjoyed my stay, came back this weekend and they charge for breakfast now? If you don't have free breakfast lower your rates

Family_with_children

6/10

Pleasant

13 Mar 2026

Steve

Overall hotel is great. Room was run down--phone didn't work, A/C stayed running constantly and on one temp, toilet struggled to flush.

Self

2/10

Poor

12 Mar 2026

Ashenafi

The hotel is old, the bedroom has smell that comes with age, no table in the room.

Family_with_children

4/10

Poor

10 Mar 2026

Ashley

The facility smells terrible of chlorine, the lighting is so bad the place is dark and dungeony. The room was so depressing. Sticky floors, stale humid room, bed squeaked, poor insulation between rooms - I could hear everything and the room next to me was screaming at video games. Staff was nowhere to be found when I wanted help so i just left several days early and they wouldnt even refund or credit the days I didnt stay

Self

4/10

Poor

09 Mar 2026

Taylor

Rooms f

6/10

Pleasant

08 Mar 2026

Mycheal

Didn’t know there is a deposit. Also only one elevator short staff so check in and out could take a while. No complementary breakfast must pay for even though that’s not the way it’s advertised. Nice pool and hot tub.

Friends_and_family Family

4/10

Poor

08 Mar 2026

Megan

Water for shower didn’t work properly. The air conditioning didn’t work and it was hot all night. Dirty towels left over in room.
Pool was great for kids though.

10/10

Exceptional

02 Mar 2026

Evelyn

Room was clean and front desk lady was

4/10

Poor

02 Mar 2026

Ally

The AC was very poor and our room was uncomfortably hot. There was also a strong moldy odor. The hallway celling tiles had visible water damage and mold on them. When I informed the staff of the odor in our room we were only offered a room spray as a solution.

Family

4/10

Poor

27 Feb 2026

Abigail

Plastic bed covers made for the sweatiest sleep of my life. Also the a/c unit didn’t work so it was humid and warm in our room. The bathroom was really small and difficult to maneuver in

Partner

2/10

Poor

21 Feb 2026

Verna

Put in 2 rooms and both had major issues

Partner

4/10

Poor

20 Feb 2026

Nicole

Honest review of my stay-

I paid $541 for two nights specifically for a room with a Jacuzzi, and unfortunately the Jacuzzi did not work at all during my stay. Maintenance came and was very kind and tried to help, but the issue was never fixed. I was verbally told I would receive a refund or discount, but I never received anything. I paid the full amount upon arrival.

The room itself was very outdated and in poor condition. There were visible holes and wear inside the room, and it clearly needs major upgrades and renovation. That said, the room was very large and spacious, and it could actually be a really nice room if it were properly updated.

To be fair, a couple of the staff members were genuinely nice, especially maintenance. However, the front desk staff were not helpful when I tried to follow up about the refund. I was given the runaround and have not been able to reach anyone by email since checking out.

The main reason I booked this room was for the Jacuzzi, and not having it work — with no resolution or refund — was very disappointing. I would not have paid this price had I known the room was in this condition.

Partner

8/10

Excellent

20 Feb 2026

Jayden

Room was nice, breakfast was very good. Wish we could’ve got into the hot tub too many people in it tho.

10/10

Exceptional

18 Feb 2026

Branden

Great got us in early without extra charges. Room are what you paid for though.

Partner

8/10

Excellent

17 Feb 2026

Kayla

Room was clean and spacious. Beds were comfortable. Hallway carpets could use a refresh but all other public areas were clean. Breakfast was good if limited. Hotel was sold out during our stay and had trouble keeping breakfast stocked. Pool towels ran out but front desk was super accommodating about giving out extra room towels. Only other thing to note is most of the pillows we had were feather. It was fine for me but my friend is allergic. Front desk did provide non feathered pillows when asked.

Friends

8/10

Excellent

16 Feb 2026

Felicia

We’ve stayed here a couple times now, hotel is always very clean. Staff is always super nice. Just wish like many other hotels they had adult only time for the last hour of the pool area. The only complaint we really have about the hotel is that the walls are so thin you can hear EVERY little thing in the halls and rooms next to you. But otherwise it’s a super great hotel. And we will stay here again in the future!

Leisure Family

6/10

Pleasant

15 Feb 2026

Joseph

Room was clean. I could hear every word of the people in the connecting room to ours. The breakfast was disappointing. Out of most of the food.

Leisure Family

10/10

Exceptional

15 Feb 2026

Jalen

Me and my girl had a great time

Partner

2/10

Poor

15 Feb 2026

KC

I tried calling for assistance to book my stay, I was put on hold four times and hung up on after holding for 20+min twice. When I tried asking the receptionist my questions that I'd intended to ask over the phone, she cut me off and said that they were just busy and not taking calls at that time. There was another guest that approached the desk to speak with a manager about how the room connected to theirs via a conjoined door was spraying things under the door into their room and getting all over their stuff. Our room was in the front of the bldg and we had to park in the back parking lot (not a big deal). However, every other entrance was creepy, had bad lighting and there were no signs inside the doors to direct you anywhere. We walked down a hall, up some stairs, through an unmarked sketchy door to find a dark hallway with a rundown feel and some of the rooms were open looking abandoned inside as of the hotel had shutdown. We finally found our way through the labyrinth and found our room. The door key pad lit up red from our key but opened. There was another door to the room on the back side that went to another creepy hallway. We had a conjoined door without a request for one (not a big deal, not ideal). The switch by the door that's lit up doesn't work, so inn the dark we searched for a light that worked. There was feces on the door in the bathroom. The room across the hall from our rooms backdoor were fighting so badly, we left. Not safe not clean don't stay here.

Leisure Partner

4/10

Poor

12 Feb 2026

Dallas

Smells funny throughout. Walls were dirty and spotted with patches. Front desk was on a call with someone in India on speakerphone the entire time they were checking me in. Breakfast was not great. Hard floors in room. Pool was cloudy. Hot tub was big and nice.

Leisure Family_with_children

10/10

Exceptional

12 Feb 2026

Courtney

Clean

8/10

Excellent

04 Feb 2026

Trinity

Staff was very nice

10/10

Exceptional

04 Feb 2026

Lorie

Everything was excellent!

4/10

Poor

01 Feb 2026

Tara

The front desk was very friendly and helpful but the refrigerator, microwave, and telephone did not work.

Friends_and_family Family

2/10

Poor

29 Jan 2026

Angela

Hot Tub-Out of Order. Ice Machine-Not a working one on the 2nd floor. Room-Gross. Food-More gross. Customer Service-Worthless. This place is a decaying ghost town. Really disappointed.

Friends_and_family Friends

2/10

Poor

28 Jan 2026

Amanda

Very dirty hotel, toilet ran all night, fridge didn’t work, the bed was hard as a rock. The management was very rude. The breakfast buffet was absolutely disgusting and the waitress told us that we couldn’t take the plates to our room or the hotel would charge us for them. Whatever you do don’t stay here!

Leisure Family

2/10

Poor

28 Jan 2026

Ann

The hotel was in terrible need of upgrades. Carpet was coming apart, tile old. The elevator was sketchy.

Friends_and_family Family

10/10

Exceptional

26 Jan 2026

Claire

Clean and the pool area was incredible

Leisure Family

2/10

Poor

11 Jan 2026

Rachelle

We got there and the hot tub was broken. That was the main reason we chose this place. We should have called but it was still an inconvenience. We got to our room and it was uncomfortably hot. We turned the ac down and left for dinner. We came back a couple hours later and the room felt hotter than before. We went downstairs and spoke to the lady at the front desk. She switched our rooms and was very nice about it. We get to the second room which is also hot and turn on the ac. While waiting for the room to cool down we attempted to use the microwave. It did not work. After an hour of sweating in the new room with no change in temp, we decided it was best we just leave.

Leisure Partner

6/10

Pleasant

04 Jan 2026

Isaac

Professional traveler here. Stayed at the best and the worst. This place was just ok. Neat place but broken hot tub and the rooms need updated. Traveling for work, good choice. Traveling for a vacation with the family, not so much.

Self

6/10

Pleasant

04 Jan 2026

Gregory

Low bathroom room for a Radisson

Friends_and_family Family

6/10

Pleasant

03 Jan 2026

Patricia

Little bit of everything!! Not bad just not great.

Friends_and_family Family

6/10

Pleasant

27 Dec 2025

Eric

Everything was fine but the shower was was barely room temperature. We let the water run for several minutes and it never warmed up at all.

Friends_and_family Family

4/10

Poor

27 Dec 2025

Brittney

I picked this hotel based on the reviews and the hot tub. I’m an idiot. No way are they an 8.6.
I had surgery scheduled for the next morning so I wanted to be able to soak with my husband one last time before being restricted for 6 weeks. The Hot tub didn’t work. The front desk lady didn’t care that it didn’t work. True gem. I called to ask to switch rooms from the adjoining one we were forced to share with two Screaming toddlers and was told the hotel was completely Full. Bold faced lie. The parking lot was empty. Hardly anyone that wasn’t staff walking around the facility. The hotel was a joke. Is it being renovated or is that the final product?! Who chose those colors and mismatched door signs? What’s with all the bulletproof doors?! And why the hell doesn’t the elevator ever work?? I’m so mad I chose this place over hundreds of other places in the KC area.

Partner

6/10

Pleasant

23 Dec 2025

Angela

Yes, however, I am local and reserved a room for my son coming in from l. A at the time there was no mentioning about the non-working Jacuzzi, or the poor Wi-Fi service. So we tried it again. This time the jacuzzi still is out Of order a month later, and it is not updated on website.How do we know this we wouldn't of stayed. It was not Until you check in that there is a sign. Also I'll not mention last timei had to throw away 2 toothbrush because there were ants on them. I told the receptionist at check out but nothing was done. Last night again there were ants on my bedside in my water when I woke up this morning. I live in Olathe and choose this hotel because its convenient for my son when he comes to town. I may have to rethink this hotel for the future. It has gone down hill from when i used to stay here with all my family over new years when the hotel used to have party deals we came for about 7years straight and used to love it
Thanks

Business_and_leisure Family

6/10

Pleasant

17 Dec 2025

Mollie

The rooms get incredibly hot no matter what temp you set the thermostat to. I called the front desk and was told the heating system is one system and its 19 degrees outside so just turn the thermostat off and it would cool off eventually. We ended up having to open the door for relief which at 11:00 at night isn’t ideal.

The breakfast was nearly gone when we arrived. I had to point out that the bacon, potatoes and biscuits were out. The breakfast area was freezing which was actually nice since our room was a sauna.

I won’t be staying here again and wouldn’t recommend it to others.

Leisure Family

4/10

Poor

16 Dec 2025

Laura

The Room was hot and stuffy. When i called th front desk to ask if someone could come check the thermostat they said it did not work and that side of the motel was all the same temp. Customers can not control the temp in the rooms. The beds were super lose and noisy. The bathrooms are super small.

Business_and_leisure Family

6/10

Pleasant

14 Dec 2025

Brenda

We couldn't take showers due to pull-up being stuck on spout. Did have hot water though. Breakfast was great this morning but it was really cold in the whole atrium area.

Friends_and_family Family

4/10

Poor

10 Dec 2025

Kevin

The hot tub was not working, which was the key reason we booked and paid more for rhis hotel. We booked the same afternoon as check-in and site still showed hot tub. Why wasnt this removed? We were there for 3 days and hot tub not working and nobody was even working on repairing.

Partner

10/10

Exceptional

08 Dec 2025

Gary

Although few people there,there were no eggs for breakfast.

Leisure Family

2/10

Poor

08 Dec 2025

Andreanna

This stay was a last-minute reservation for a friend and I after our original plans changed. We booked it based on needing one room with two queen beds. Unfortunately, those beds were uncomfortable and very noisy. The rest of the experience was not any better. Staff was uninterested and terse. Rooms were unwelcoming, walls paper-thin, water hard, and we were woken up Sunday morning at 6am when the breakfast opened by the sound of clattering utensils and plates. If you like mazes of hallways with weird smells, rooms with no access or view of outside (ours was hallway on one side and lobby on the other, with a door that didn't lock from the outside), hearing every sound your neighbors make, and feeling like you are sleeping next to a restaurant, maybe you'd like this more than we did. The hotel has also been partly renovated, poorly. The \"new floors and furniture\" are gray laminate. When we got lost trying to find our room, we encountered halls with glued-down plastic popping up, adjoining carpet from the 80s with no transition, just cut carpet with the padding flapping around. The overall feeling of the hotel is unfriendly, unwelcoming, and disquieting. We were very excited to leave.

Leisure Friends

2/10

Poor

08 Dec 2025

Darren

The hot tub was out of order. The pool hours were not ideal and then come to find out they put chemicals in right before it opened so everyone had to wait another 45 minutes! I will never stay at this hotel again.

Leisure Family

4/10

Poor

07 Dec 2025

tricia

We chose to stay here because of the reasonable price, hot tub, and pool. Unfortunately, the experience was disappointing from the moment we arrived. The entire building was uncomfortably cold, and the hot tub was out of order—despite being advertised as an amenity. Even the front desk staff member was wearing a stocking cap due to how cold it was, and she was quite rude during check-in.

Our room was fairly clean for the cost, but it was also extremely cold. We later realized that the temperature is controlled by the front desk, and although it was supposedly set at 72 degrees, it felt more like 62.

Breakfast was the typical bland, minimal spread, but what concerned us most was that all the milk was expired. The gentleman working in the kitchen area was the one bright spot—very helpful and attentive to keeping items stocked.

Overall, I would not recommend staying here. The nonfunctional hot tub, overly cold building and rooms, and poor customer service made for an uncomfortable stay. The only reason I gave two stars was because the kitchen staff was kind and the room itself was reasonably clean.

Leisure Family

4/10

Poor

06 Dec 2025

Kevin

Bar food Menu has 6 items. Taps not working. Old stock of bar inventory,

Hotel was old, dark, and empty.

AC did not work in room.

Friends_and_family Friends

10/10

Exceptional

05 Dec 2025

Eloy

Very nice hotel with a nice buffet breakfast.

Friends_and_family Family

10/10

Exceptional

05 Dec 2025

Jolisa

It was great

Leisure Family

4/10

Poor

01 Dec 2025

Alexander

1 of our 2 rooms had no heat no matter how high you turned the thermostat. Room stuck at 65 degrees blowing cold air. Hotel in need of a major refresh.

Leisure Family

2/10

Poor

01 Dec 2025

Christine

check-in process was slow, came home with bed bugs and couldn't ever get a manager to call me back

Leisure Family_with_children

10/10

Exceptional

01 Dec 2025

Anthony

Large spotless room
Fantastic breakfast with good choices
Friendly staff

Friends_and_family Family

4/10

Poor

30 Nov 2025

Jessica

Light did not work in bathroom. Breakfast buffet was a joke. Cold, and stale…. Not good!

Leisure Family

6/10

Pleasant

29 Nov 2025

Tobias

Staff was great and very accommodating. Unfortunately the whole hotel itself is kind of rundown. If you’re looking for something economical it fits the bill but you get what you pay for.

8/10

Excellent

23 Nov 2025

Richard

Room was okay. Would have been nice to have had use of the safe (which was locked.) Also, still no bath soap.

6/10

Pleasant

11 Nov 2025

Thomas

Better English by desk staff.
Give printed receipt at end of stay.
Breakfast serving system was bad.
Depressing paint colors on walls and the place needs a paint job, -professional.

Friends_and_family Family

6/10

Pleasant

09 Nov 2025

Christopher

The room was spacious and the bed was comfortable. Over all clean but definitely needs upkeep. There was only one working elevator. Internet did not work in the room, had to go to the lobby to get any service. Phone in the room was not working so we could not even call the front desk for questions. The hot tub jets were broken and there was stuff floating in it. Breakfast was a nice varity buffet but cold and mostly tasteless. Bar and grill on site does not serve food, hmmm. Overall would not stay again.

Leisure Partner

2/10

Poor

20 Oct 2025

Matthew

This hotel is seriously outdated and had a lot of issues. There were leaks in the ceilings, our room was not clean, the carpets were dirty. The breakfast was not great. The staff was friendly. This hotel just needs a huge renovation.

Leisure Family

10/10

Exceptional

19 Oct 2025

James

Best part was the breakfast set up. Good food & lots of choices.

Leisure Family

8/10

Excellent

19 Oct 2025

Nancy

Only one downfall.

Room was very clean and comfortable. As a whole the rooms and halls need updating. Wished the bar had been open as we had time to waste before heading to the dinner theatre. My big disappointment was that I had left my iPad in the room and asked that it be mailed to me….at my cost of course plus I said I would add more above that for their trouble. I was told to send a postpaid mailing box/envelope but decided to ask them to hold it until I could pick up in early December. I did not want to risk it getting lost or broken. It wouId have been nice of them to simply mail and charge me for it. All in all a good stay tho.

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Melissa

The grandchildren loved the pool and hot tub, i felt safe with them on the property and shipping was close by. We will definitely be staying there again when we come to visit.

Leisure Partner

4/10

Poor

19 Oct 2025

Stacy

We had troubled with the bathroom. The toilet wouldn’t flush. They did send someone to fix it right away, and he did a great job. But, the next morning, when I went to shower, the water flowed well into the tub, but when I pulled the lever to divert it to the shower, it only was a small drizzle. I did not have time to wait for service, so I had to make do.

Friends_and_family Friends

10/10

Exceptional

19 Oct 2025

Lalo

Clean rooms

6/10

Pleasant

19 Oct 2025

Jesse

The buffet was not worth the hassel. The room was very humid and not very cool.

Friends_and_family Family

10/10

Exceptional

18 Oct 2025

Timothy

Nice place

6/10

Pleasant

18 Oct 2025

danny

Easy parking

Leisure Partner

4/10

Poor

17 Oct 2025

Jennifer

The layout of the rooms was awkward and we felt as though our “suite” was in a corner of the basement. We wanted to get away for a moment to have a mini escape without having to leave the and the website said the rooms were sound proof and that there was a restaurant, a bar and an optional paid breakfast bar. None of that was true. There was a free breakfast buffet that we thought could make up for the lack of other options, but it was was terrible. I would not

8/10

Excellent

17 Oct 2025

Monishia

Front desk clerk he was very rude

Family_with_children

4/10

Poor

17 Oct 2025

Mary

Advertisement featured a restaurant and bar in which both were closed out entire stay do yo management issuses, which was the main reason I booked at this location. Features were falsely advertised, it should have stated during booking these amenities were closed or even lowered the price of the because of the main features being closed

Leisure Family

4/10

Poor

15 Oct 2025

Heidi

Needs a total remodel. Very out dated. Beds super comfortable. Bathrooms barely tolerable for price.

Leisure Family

2/10

Poor

14 Oct 2025

Meri

N/A

Business Partner

2/10

Poor

13 Oct 2025

Diane

No on-site restaurant or bar. The place had a terrible odor, the room was unacceptable and requested a refund. I was told in 5 - 7 days. Still haven’t received it and the manager will not return any of my calls.

Leisure Family

6/10

Pleasant

13 Oct 2025

STEVE

Hotel is ok but bathrooms need some attention!! Thermostat in room didn’t work. One elevator broken. Breakfast was a good thing!!

Leisure Family

8/10

Excellent

12 Oct 2025

Samantha

We enjoyed the open-atrium space of the lobby and the pool and jacuzzi area. Love the indoor plants and trees!
Comfy, clean bed.

Partner

6/10

Pleasant

12 Oct 2025

Charlie

Walls r too thin

10/10

Exceptional

11 Oct 2025

Bryce

Clean, nice staff

4/10

Poor

05 Oct 2025

Kayla

Staff was nice, floor was dirty, lobby was hot, room smelled like chlorine.

Friends_and_family Family

4/10

Poor

05 Oct 2025

jennifer

My shoes stuck to the floor in the dining area to the point where my shoes almost were pulled off my feet. The toilet leaked. The entire property had a sickly smell of sewage. The shower head looked like it had been pulled out of the wall and the busted tiles were caulked into place, poorly. Dirty dirty dirty.

Leisure Family_with_children

2/10

Poor

05 Oct 2025

Erika

Check in took a very long time. The airconditioner in our room was not working.

8/10

Excellent

04 Oct 2025

Sherry

Breakfast & pool were great. Staff were great. Room was very sparsely furnished. But the bed was very comfortable and there were a lot of tv channels. Everything was clean.

Partner

2/10

Poor

03 Oct 2025

Brian David

Staff not friendly or helpful. Rooms dirty. No daily housekeeping.

8/10

Excellent

03 Oct 2025

Johnny L

Room was nice a cold! Breakfast was great

Leisure Family

10/10

Exceptional

02 Oct 2025

Haley

Desk clerk was very helpful and kind

Partner

10/10

Exceptional

01 Oct 2025

Robbie

Great easy location

4/10

Poor

29 Sep 2025

TERRY

The whole place needs to be updated.

Friends_and_family Family

2/10

Poor

29 Sep 2025

Shannon

The only positive I can say is the used all their money to make the lobby/pool area to look amazing and should have saved some for the rest of the place like the rooms and air conditioning. We had to switch rooms 3 times because the air didn’t work. In the last room the knob for the shower was hard to turn on and the curtain rob was broke and the curtain wouldn’t stay closed. Customer service was terrible and not helpful at all.

Leisure Family

6/10

Pleasant

28 Sep 2025

Virginia

Staff were friendly & responsive. Whole place, including rooms were musty smelling. Peeling paint in hallways & felt like we were in a basement in a room behind the main hotel. Good rating on comfort of the beds- my husband & I both slept well which rarely happens. Overall needs some updating & ventilation.

Leisure Family