Name: Livaway Suites Austin San Marcos
Address: 1550 River Rd, San Marcos, US

6/10

Pleasant

24 Jul 2026

Nayelli

Pillows had stains, room smelled like mold and shower was nasty. Besides the cleanliness and smell, everything else was fine.

10/10

Exceptional

23 Jul 2026

Adam Daniel

Great location great room great price very clean easy access to things

10/10

Exceptional

21 Jul 2026

jose

I love the security that not just anyone can just enter building without key card

Family_with_children

10/10

Exceptional

20 Jul 2026

Fantasy

It was a nice, clean place! I was hesitant at first because it didn’t have a pool, but honestly I was barely even there and when I was there, I enjoyed the comfy beds and my boyfriend went down to use the gym, so it was a lovely stay.

6/10

Pleasant

19 Jul 2026

Jason

Seems like a work in progress. Room had shampoo but no conditioner. One bar of soap for the entire room. It had a kitchen but no soap, no towels in the kitchen.

No coffee maker in the room because there was supposed to be coffee in the lobby, but the coffee machine was broken.

Bathroom door couldn't close because it seems the building was constructed quickly. TV reception was poor with the digital channels breaking down constantly.

No iron/ironing board in the room. One end table for the bed. The corner near the bed where another end table would go was empty.

No curtain to close over the window to block out the outside light. Room was still pretty bright when we tried to go to sleep.

Dogs are apparently welcome because there were dogs barking in multiple rooms all night long.

Partner

10/10

Exceptional

19 Jul 2026

Manuel

Everything was great! Dog friendly and everything. Will definitely be choosing again when bring our dog with us!

Partner

6/10

Pleasant

19 Jul 2026

Victor

Overall, we had a good stay at LivAway Suites Austin San Marcos. I booked three rooms, and I was very happy with how clean the rooms were. The A/C worked great and kept the rooms really cold, which was especially nice in the Texas heat. The location was also a big plus for us since we were only a few minutes away from the river.

There were a few things that could definitely be improved. Each of our rooms had less than a full roll of toilet paper, and there were very limited toiletries provided—just one small bar of soap and a very tiny bottle of shampoo. There also seemed to be only one ice machine in the entire building, which was inconvenient. Overall, the hotel was lacking in amenities compared to what I normally expect from a hotel stay.

The cleanliness, cold A/C, and convenient location near the river were definitely the highlights. With a little more attention to basic room supplies and amenities, the experience could be much better.

Family_with_children

6/10

Pleasant

19 Jul 2026

Victor

Overall, we had a good stay at LivAway Suites Austin San Marcos. I booked three rooms, and I was very happy with how clean the rooms were. The A/C worked great and kept the rooms really cold, which was especially nice in the Texas heat. The location was also a big plus for us since we were only a few minutes away from the river.

There were a few things that could definitely be improved. Each of our rooms had less than a full roll of toilet paper, and there were very limited toiletries provided—just one small bar of soap and a very tiny bottle of shampoo. There also seemed to be only one ice machine in the entire building, which was inconvenient. Overall, the hotel was lacking in amenities compared to what I normally expect from a hotel stay.

The cleanliness, cold A/C, and convenient location near the river were definitely the highlights. With a little more attention to basic room supplies and amenities, the experience could be much better.

Family_with_children

10/10

Exceptional

18 Jul 2026

Zachary

It was great! First time there.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Kenyale

Upon checking in I noticed a worker (later found out he was management) cleaning the windows and mirrors in the lobby. His name was Sam I had an issue opening my door he assisted with no complaints. Kaylan the front desk rep was polite and very helpful in the check in process. Overall the staff was helpful, the facilities was very clean, the room was clean and very peaceful. On my next visit I will be booking here!!!

Self

10/10

Exceptional

17 Jul 2026

Kristina

This place was exactly what i needed! Clean and perfect location!

Self

8/10

Excellent

16 Jul 2026

jose

I've been out here for work and I enjoy my stay here the place is clean and spacious
Plus not just any can come in if they don't have a key card not like other places where anyone can be walking around in the building

Business

6/10

Pleasant

15 Jul 2026

Paul

There was hair in the shower that did not belong to me. Other than that, place was clean and tidy

Self

10/10

Exceptional

15 Jul 2026

Phoebe

Comfortable and clean place

10/10

Exceptional

14 Jul 2026

Joseph

Fast service night room

10/10

Exceptional

14 Jul 2026

Mayra

More staff, specifically at the front desk

Family_with_children

2/10

Poor

13 Jul 2026

Erica

When we arrived the fire alarm was blaring (it was still going off the next morning).Completed check-in with the self service kiosk. We didn’t see a message about checking in after hours to call to receive a parking pass to avoid having our vehicle towed (came out to the next morning to take our daughter to NSO to no vehicle). We found out roughly 5 cars were towed overnight. If you stay here make sure to get the paper to stick in your car. The tow company walks the parking lot waiting to tow cars. The place smelled like a dead skunk if you catch my drift. We won’t be staying here again.

Family_with_children

10/10

Exceptional

13 Jul 2026

Dawn

This was a basic very clean hotel. I will definitely stay there again.

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Scott

The property and room was clean and well maintained. The only issue was the coffee maker in the lobby was not functioning and the person at the desk seemed unable to do anything about it.

Partner

8/10

Excellent

12 Jul 2026

Gloria

TV reception was bad. It's my third time to stay there and reception bad all 3 times. I was hoping it would get worked on. Probably will not stay here again.

Pet

8/10

Excellent

12 Jul 2026

Maria

It looked new, very clean and a modern design. Really nice

Partner

10/10

Exceptional

11 Jul 2026

rebeca

It was great

Family_with_children

10/10

Exceptional

10 Jul 2026

Brandon

Great stay!

Pet

4/10

Poor

10 Jul 2026

Michelle

Check in staff was rude. Not a safe place for women. It was scary. Clean room but not a safe place for women.

Family

10/10

Exceptional

10 Jul 2026

michael A

Room was very clean and neat

Friends_and_family Family

4/10

Poor

10 Jul 2026

Vicki

Be aware there are no details on the Hotels.com listing nor signage in the parking lot of the property that states a parking pass is required. There is a small, easy to miss sentence in the corner of the check in kiosk screen (especially when there is a screeching alarm going off in the entrance) and one on the counter of the front desk another guest had covered with their arms waiting for someone at the front desk (there appeared to be no staff at the front desk). I am from out of town not familiar with this hotel or the city. Needless to say my car got towed. The tow company damaged my car, and they all say they aren’t liable for the damages. It is legally required to post signage in a parking lot where towing is enforced. My room and most of my floor smelled.

The front staff was pleasant and greeted people, but blamed me for not being aware of the parking pass when it is not stated on Hotels.com nor any signage in the parking lot, front lobby, or rooms.

8/10

Excellent

09 Jul 2026

Glenda

Food desk, that staff and management were .friendly, polite and professional

Self

10/10

Exceptional

07 Jul 2026

Liza

Amazing! LivAway is truly dog friendly. It’s only $10 for my dogs. Plus they don’t have crazy rules like some hotels. The coffee in the morning is the BEST it’s Bulletproof coffee. It tastes so good that I didn’t have to run to a coffee shop in the morning. Also for people with sensitive skin/allergies they have comfy beds with unscented bedding. This place gets 10 stars from me! The only thing to watch out for is the parking, make sure that you put your yellow slip up on your dash because they do tow.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Crystal

I had no complaints. Everything was clean. Customer Service was great and the price was affordable. I would definitely stay there again.

Self

2/10

Poor

06 Jul 2026

Christopher

Be aware before booking. During our stay, several cars including ours were towed from the parking lot. At check-in, you’re given a small paper to place on your dashboard as a parking permit. Before leaving our car, I specifically noticed the permit on the dashboard. However, after our car was towed, we were told it wasn’t visible, and the permit was nowhere to be found. We still have no idea what happened to it.

What made this even more concerning was learning from others while retrieving our vehicle that this has been a scam they have been running for a while and allegedly happened to multiple guests. We had already been staying at the property for two days, and our car was towed the night before we were scheduled to check out.

Whether this was a misunderstanding or something else, the experience was incredibly frustrating, expensive, and completely disrupted our trip. If you choose to stay here, take photos of your parking permit clearly displayed on your dashboard, along with time-stamped photos of your parked vehicle. It may save you from the same experience. They also had no management on property ti address this with. It is in escalations now. Take this serious if you don’t want the headache

Partner

2/10

Poor

05 Jul 2026

Benny

We reported loud neighbors in the next room at 2am, the first time nothing was done about it until we mentioned if we need to involve the police than they decided to go over the neighbors and tell them to be quiet.

Partner

10/10

Exceptional

04 Jul 2026

Glenda

N

2/10

Poor

04 Jul 2026

Nelson

Personally had a terrible experience, staff was not helpful at all. Stood around for check in around 10 minutes while staff walked around, decided to check in myself on kiosk. I asked a staff member about parking and was given a slip with no discussion. I was never advised that slip needed to go on the vehicle so I turned it into the front desk filled out. Truck got towed on the premises and had to pay more that my actual stay. Nobody could contact a manager until the morning and corporate was no help either. The communication is horrible, rude staff, and poor management.

Friends_and_family Family

2/10

Poor

03 Jul 2026

Kevin

My experience, with the self checking kiosk , a parking pass was not given to me. My vehicle got towed, resulting in an early leave, so to some financial complications. I booked a hotel downtown in Houston, I ask them if a parking pass was required, and they replied No. Because your name is in the system if they run your plates. Something doesn’t seem right at LivAway in San Marcos

Family_with_children

8/10

Excellent

29 Jun 2026

Jamie

Brand new hotel rooms were very clean but a little sparse. The coffee was downstairs, minimal at best. Beds were comfortable, but could not connect streaming through the television. No complaints for the price, would stay there again.

Partner

10/10

Exceptional

29 Jun 2026

Alvaro

5 stars for sure! Everything was perfect! Location, staff, room! GREAT! HIGHLY recommend

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Larry

Super clean and quiet. Friendly staff, very nice and affordable. Keep the prices affordable and I will definitely be back.

Partner

10/10

Exceptional

28 Jun 2026

German

Very convenient location!

Family_with_children

10/10

Exceptional

28 Jun 2026

Emily

very nice and clean property. staff were all very nice and helpful! will definitely book again

8/10

Excellent

27 Jun 2026

Doreen Van

The property was out of soap. The desk clerk told me they had a really busy week and ran out of soap bars that day. It wasn’t horrible. We had one bar between the two of us. I asked for another bottle of shampoo to use as a body wash. She gave me one without any issue.
I really enjoyed this place. I’m willing to pay less money for no-frills. I’m a no-frills person. I’m picky about products I use on my hair, so I bring my own. The place was very nice and very clean. My husband and I slept well. I loved the extended-stay suite. I like to cook my own food.

Partner

10/10

Exceptional

27 Jun 2026

Rachel Y

Amazing staff!

Family

10/10

Exceptional

26 Jun 2026

Carendra

Everything was on point the one thing that would make it excellent is complimentary breakfast

Family

6/10

Pleasant

26 Jun 2026

Joseph

No coffee pot, although you have a kitchen no pots or pans. You have to ask for a blow dryer or iron. The staff don’t really seem to want to be there. You get the sense you are just bothering them. The property is clean and nice and for the rate it is well worth it. Don’t expect any ammenties.

Partner

4/10

Poor

24 Jun 2026

Laura

TV never worked, dog barking all night. Horrible.

Partner

10/10

Exceptional

22 Jun 2026

Scott

The property was clean and everything was relatively new. Late night self check in was easy and quick. The only issue I had was the television had intermittent reception issues with the cable broadcast.

Self

8/10

Excellent

22 Jun 2026

Margarita

We booked here for 4 days for a baseball tournament. They have clean rooms with no carpet, which was a plus. Kitchenette and full size refrigerator were also a plus, however, I wish they had listed on the details that no pans or cooking utensils were provided so I could have taken mine. If you make a reservation here for multiple days, make sure you take cookware, extra dish soap and paper towels/napkins. They don't do daily sweeping or take out trash, but your are able to borrow a broom from the front desk. I got to use the laundry room that was card operated, so that was easier for us. Will definitely stay here in the future.

Family_with_children

4/10

Poor

22 Jun 2026

Lisa

The room they gave us was only partially cleaned. It appeared as though the housekeeper started cleaning, left and forgot to go back and finish. The beds were made but the kitchen sink and the entire bathroom were not cleaned. Staff members were pleasant but not all were helpful. I would consider staying at another LivAway location but definitely not at this one again.

Family_with_children

10/10

Exceptional

22 Jun 2026

Kartik

staff was good. Property is brand new and coffee was nice touch in the AM

Family_with_children

10/10

Exceptional

21 Jun 2026

Wendy

At LiVaway, it was great! Everything on the room was extra clean and I can assure all the amenities were new. The door to gi into the rooms was always closed you had to unlock with your key card. Nice feature!

Family_with_children

4/10

Poor

21 Jun 2026

lijun

The facility is relatively new and clean, and the rooms are spacious.

Don’t be fooled by the “full kitchen” claim. It consists of little more than a stove and a few dishes, making it impossible to cook.

Some guests can be quite noisy. The walls and floors seem thin, and during my stay, guests played very loud music in their rooms while kids were stomping around late into the night. I called the front desk, and they said they would address it, but nothing appeared to change.

The staff were somewhat indifferent. I even noticed staff members looking at their phones while answering questions, not really professional.

Friends_and_family Family

6/10

Pleasant

20 Jun 2026

Doyle

Clean room that about it. They didnt even have toilet paper in the bathroom

Partner

10/10

Exceptional

18 Jun 2026

LaKeisha

No complaints, the hotel did what it needed to do. Just needed a nice place to lay my head. Everything was clean well put together and a great space.

Family_with_children

6/10

Pleasant

17 Jun 2026

Venessa

Better towels and blankets

Family

10/10

Exceptional

17 Jun 2026

SHAWN MICHAEL

Love the place, it was clean gym was great

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Cierra

Very convenient, close to Walmart, gas station and the softball field. Clean up to date room.

Family_with_children

8/10

Excellent

14 Jun 2026

Yea Jee

The hotel itself was incredibly clean and everything else was perfect. The other staff members were all so kind and helpful. However, I had a very frustrating experience with a female staff member working on Saturday afternoon (an African American woman). When I asked her something, she just stared blankly at me or just saying \"What?\", pretending not to understand. I honestly thought she just couldn't speak English well at first. But when my husband asked the exact same things, she understood perfectly and answered him. I couldn't tell if she was being intentionally racist or if she was high on the job, but her behavior was completely unacceptable. Except for her, everything was great, but management seriously needs to look into this staff member's behavior.

Partner

10/10

Exceptional

14 Jun 2026

Nicole

Overall everything was well it was a pleasant experience.

Family

10/10

Exceptional

13 Jun 2026

Jennifer

Very spacious room with full kitchen features. Check-in and check-out were a breeze.

Self

10/10

Exceptional

13 Jun 2026

Amanda

Great place to stay! We will be back!

10/10

Exceptional

11 Jun 2026

JENNIFER

Room is well maintained

10/10

Exceptional

11 Jun 2026

Danijel

Very spacious and price was great. I will definitely return.

Self

10/10

Exceptional

09 Jun 2026

Zachary

Everything about the property was great! It was clean, up to date, and a great nights stay!

10/10

Exceptional

09 Jun 2026

Denese

Staff was fantastic and so kind.

2/10

Poor

08 Jun 2026

Youkyung

Overall, not recommend

10/10

Exceptional

07 Jun 2026

Jane

Very nice property. Large rooms, plenty of space to spread out. Great kitchenette and very comfortable beds!

Friends

8/10

Excellent

06 Jun 2026

Deandra

Nice and clean

Partner

10/10

Exceptional

04 Jun 2026

Colt

Very clean and spacious rooms and bathrooms, staff was very helpful. Overall the property was exemplary.

Friends_and_family Friends

10/10

Exceptional

02 Jun 2026

Emily

Room wasn’t cleaned well had a bunch of dog hair and leftover open food in the fridge with roaches… honestly as long as we got to have the dog there it wasn’t that bad for the price it’s just the roach part that was nasty but it’s Texas at the end of the day

Pet

6/10

Pleasant

01 Jun 2026

Dave

The kitchen had no pot pans or spoons to cook with. I had to beg for toilet paper wanted the sheet changed, but that became a big issue. I would suggest you look into this place very carefully. There is hardly to know public amenities.

Family

8/10

Excellent

31 May 2026

Jimmy

Very clean and new. Would definitely recommend

Friends_and_family Family

10/10

Exceptional

30 May 2026

Valerie

Housekeeping Staff was very attentive!!

Partner

10/10

Exceptional

28 May 2026

Marty

Everything was great! Alisha Bell was excellent and even offered to go get cream from the nearby store when they ran out!
We didn't stay long enough to use the kitchen or laundry but there was a full size fridge in the suite!
The only thing I wish they had was an outdoor bench in a covered area but that's a nice to have not a need to have!

Partner

4/10

Poor

25 May 2026

Adrienne

The property is new and bare bones. We didn’t expect much at the price point but it was still a let down, The room felt hot and moist and smelled a bit like mildew. The sheets were scratchy and the mattress was very uncomfortable. There was rarely anyone at the front desk and if they were they didn’t make eye contact or say anything. We booked two nights but left after one due to very uncomfortable nights sleep.

Friends_and_family Family

8/10

Excellent

24 May 2026

Kevin

Room was clean. Very cold AC. Bathroom was super clean. Felt very safe. Only issue was loud person above us.

Friends_and_family Family

10/10

Exceptional

23 May 2026

Bryan

Clean and quiet