Comfort Suites Near Texas State University

2/10

Poor

25 Apr 2026

Samantha

This hotel is trashed and falling apart. The lady at the front desk was nice, but overall the property is in very poor condition. The room was gross, the elevator was terrifying and the smell was awful. We left without staying the night.

Family

4/10

Poor

23 Apr 2026

Toni

Room was fine, quite comfortable. Pool was in front of the hotel and green with algae. Front door was off the track. Elevator was in poor condition (buttons falling off, musty smell, no a/c). Breakfast was sub-par. Eggs tasted rubbery and pre-cooked/reheated. Staff was inconsistent with communication regarding late check-out, which caused stress trying to figure out check-out situation.

Friends_and_family Family

8/10

Excellent

23 Apr 2026

Jerry

.

10/10

Exceptional

22 Apr 2026

Amanda

Staff was very friendly!

Family_with_children

8/10

Excellent

22 Apr 2026

Cheri

Convenient location and good value for the price. We were on town for a TXSU college tour.

Family

4/10

Poor

19 Apr 2026

Rachel

The pool was green. There were stains in the bathtub. The property is in desperate need of maintenance and repair. I will not be staying there again.

Friends_and_family Family

8/10

Excellent

19 Apr 2026

Oscar

Every thing was good but beds were a bit hard.

6/10

Pleasant

17 Apr 2026

Susan

Pros: Good bed and pillows, and room temperature. Cons: Bad TV reception and a disappointing breakfast.

Self

8/10

Excellent

13 Apr 2026

Veronika

Breakfast menu was great! I love waffles (Texas sized and regular sized)! The hallway on the 3rd floor smelled a little when we arrived but room did not smell! Pool was dirty, but we didn’t have much time to swim anyway. Good stay for the price and great location for an event we had at the university! Great food places to eat around the hotel!

Family_with_children

2/10

Poor

12 Apr 2026

Christina

The rooms were super dirty.. my daughter checked out of her room because it was filthy and staff did not care.. Ours the shower-head did not work and the entire hotel felt humid and dirty.

Business Friends

10/10

Exceptional

10 Apr 2026

Rodolfo

I have been a loyal Expedia customer for many years and consistently book my travel through your platform. I also usually purchase trip protection, but did not in this case since I was about to arrive at the hotel.

When I realized I had booked the wrong date (Itinerary No. 73406343763019), I tried multiple times to correct it through Expedia and was told no changes or refunds were possible.

What is concerning is that the issue was ultimately resolved by Jennifer Hernandez at the front desk of Comfort Suites in San Marcos, not Expedia. She took the initiative to contact your agents and successfully corrected the reservation.

After over 45 years of travel, this level of service is rare. I appreciate the outcome, but this experience raises concerns about Expedia’s flexibility and support for loyal customers.

Date of stay: March 27, 2026 – Room 104

Partner

6/10

Pleasant

07 Apr 2026

Kelli

Back door stays unlocked and a stranger just walked in off the streets to go eat breakfast. Can they add sanitizer somewhere in the lobby

Family

10/10

Exceptional

03 Apr 2026

Joni

Great property and breakfast! Highway noise quite prevalent and pool was closed for repairs but for the price it was a good choice!

Partner

6/10

Pleasant

03 Apr 2026

Osbaldo

Breakfast was decent for a quick grab , didn’t like the pool location or elevator. They both seemed of need of an upgrade. But overall it’s a good place to just stay for a few nights to enjoy San Marcos.

Family_with_children

4/10

Poor

30 Mar 2026

Eva

The breakfast menu was not fresh, parking was ok.

6/10

Pleasant

28 Mar 2026

Dana

It needs some work.

10/10

Exceptional

26 Mar 2026

Yvette

Clean room

Partner

10/10

Exceptional

18 Mar 2026

Kryana Myca

Front desk is very helpful. Hot Breakfast is very good.

10/10

Exceptional

17 Mar 2026

Bentura

Yes we were able to find H‑E‑B close and the room was excellent.

4/10

Poor

12 Mar 2026

Veronica

This place is overall nasty and overpriced. The carpet is old and nasty, there were stains on the e sheets and they were wrinkled like they hadn’t been washed.

Family

8/10

Excellent

12 Mar 2026

Ruby

Parking was good. The fan in the bathroom was noisy when we turned it on. There was a spider in the tub.

Family

2/10

Poor

08 Mar 2026

katy

This place is awful. Disgusting and not clean at all. Spiders and bugs in the room along with spider webs everywhere.

Friends

6/10

Pleasant

02 Mar 2026

Brian

Hotel is ok, but the rooms smell weird. Strong mildew smell.

2/10

Poor

02 Mar 2026

Jonathan

The entire building had a strong mildew smell. My son and I both got sick because of it.

6/10

Pleasant

15 Feb 2026

Jay

The place had one small elevator. The building definitely had an odd odor.

Leisure Family

2/10

Poor

06 Feb 2026

wilma

arrived at 5 am told me room was cancelled already paid in full had to buy room again second time

Business Family

8/10

Excellent

29 Jan 2026

Kryana Myca

Staff is nice. Breakfast is ok. The room is ok

4/10

Poor

29 Jan 2026

Angel

Hotel is in need of updating! The hot water did not get hot in the shower and the whole place has a musty smell.

Friends_and_family Family

8/10

Excellent

11 Jan 2026

Kirsten

The staff was welcoming, friendly and responsive. They were truly outstanding.

4/10

Poor

08 Jan 2026

Jeffrey

Dirty. Lots of DIY/half assed repairs. Pool was green. Employees were rude and trashy.

8/10

Excellent

04 Jan 2026

George

Staff were pleasant, room was clean, but the place is a little run down. Best thing was my back didn’t hurt when I got up.

Leisure Partner

6/10

Pleasant

31 Dec 2025

Alfredo

No habia agua caliente y la calefacción muy mala

10/10

Exceptional

29 Dec 2025

Monica

Staff super friendly and breakfast had a nice selection.

Partner

6/10

Pleasant

28 Dec 2025

Elizabeth

Staff was courteous, continental breakfast was good. The room needed better care. Did see a roach in our room but room was ok for one night.

Business

8/10

Excellent

25 Dec 2025

Mohamed

Good

10/10

Exceptional

20 Dec 2025

Alanah

Lost my Versace sun glasses here , and house keeping and front desk said they didn’t find them at all . Other then that everything was excellent

Business Self

10/10

Exceptional

13 Dec 2025

Rickie

Yes room was clean for a older motel. Staff was freindly and courtesy....

Leisure Family

4/10

Poor

08 Dec 2025

Ana

I had no hot water in my bathroom

Business_and_leisure Family_with_children

8/10

Excellent

08 Dec 2025

Ariel

The staff was friendly and the room was clean. It’s a basic hotel, nothing too fancy. The breakfast was good and it was quiet. It was perfect for our short stay.

Friends_and_family Family

6/10

Pleasant

07 Dec 2025

Robert

Overnight stay for daughter's Ring Day at Texas State. The hotel looked old and repairs that were made looked low quality. The shower water never got hot, just very low warm. Also, you could not the water to completely shut off, there was a small steady stream. The TV streaming was lagging it was powered by Roku device.

Friends_and_family Family

2/10

Poor

07 Dec 2025

Kristie

There was no hot water for showers, I told front desk after the first night and they said they would send maintenance. Came back to room, no hot water again and they said it was pipe issues with most rooms and they couldn’t do anything about it. I asked for a one hour extension for check out and they said they would have to charge me. The bathroom also had paint and chunks of drywall peeling and coming out of the wall. Do not stay here.

Leisure Family

8/10

Excellent

07 Dec 2025

Pamela

The staff areq friendly and professional.

Friends_and_family Family

8/10

Excellent

30 Nov 2025

Adrian

Clean, quiet rooms. Not new, but nice place to stay. Staff was friendly and helpful. Hot Breakfast in the morning ands well stocked. Thanks for the stay

Leisure Family_with_children

10/10

Exceptional

30 Nov 2025

Anthony

Friendly environment. Good staff

10/10

Exceptional

30 Nov 2025

Anthony

Excellent service. They really care.

10/10

Exceptional

24 Nov 2025

Michael

Awesome

10/10

Exceptional

22 Nov 2025

Leticia

Yes

2/10

Poor

13 Nov 2025

Rolando

The check in/out was uneventful. The room looked okay in general, except it had several floor tiles loose. The bathroom was very neglected as it had mold in the shower where the panels joined. The shower curtain was way too short in such a way it didn’t stayed tucked in, so water was heavily dripping out in a way that it got wet all the bathroom floor and the water ran all the way to the hall getting some of our stuff wet.

Leisure Family

2/10

Poor

08 Nov 2025

Amanda

The hotel is very dated and smells sour or of mildew. Overnight front staff was very rude and unacommedating

10/10

Exceptional

03 Nov 2025

Natasha

Spacious room. Very quiet.

Leisure Family

10/10

Exceptional

24 Oct 2025

Aldo

Air conditioning was tolerable

10/10

Exceptional

19 Oct 2025

Ronnie

I’m at this hotel every week and it’s the best deal in town. Very friendly staff, breakfast has a pretty good variety and it’s very quiet. It’s in a good area as well. Plenty of restaurants and Walmart, if you forget something, is right down the road.

Business

6/10

Pleasant

18 Oct 2025

Stephanie

The 1st room we were assigned the air conditioner wasn’t working properly. The curtains were hanging from the rod. It was bad! They put us in another room where the air worked great, but the bathroom was horrible. You couldn’t let the water run out the spout to check water temp. It only came out the shower head. There was rust in the tub. They need to upgrade the property. On the plus side, the breakfast was great. The front desk staff was accommodating and and friendly.

Leisure Family

10/10

Exceptional

12 Oct 2025

Tanesha

Front desk was super nice and room was ready early!

Leisure Self

2/10

Poor

11 Oct 2025

LaNita

I checked in around 11:30 pm and was exhausted from traveling. The night manager was nice and professional. When i opened the door to my room there was a very strong smell. I thought maybe it was the cleaning product and that the room had been sealed all day. Ewww but fine. I woke up a little before 4 am and turned on my side. The smell was deep in the pillow, too. I'm in my 60's so i didn't recognize the smell til then. It was marijuana. I could taste it and had been breathing it and sleeping in it. Still so thick but not fresh. I packed my things which now wreaked as well... went to the same night manager. He was adamant that the room had been cleaned. I asked if i could move to a different room. He said the books were closed for the night and there were no other rooms. Nothing he could do for me. He said i should've told him as soon as i entered my room. So now I'm sitting in my car thinking i could go to Walmart for fresh clothes at 6am... but where can i shower and change. My hair smells, too. Not sure what my options are at this point. I'll try the hotel next door here at now 4:09 am.

Leisure Self

2/10

Poor

26 Sep 2025

John

Roaches

8/10

Excellent

23 Sep 2025

Erich

A little older, but a good, budget-friendly option

This Comfort Suites was an older location which was a little rough around the edges. The shower pressure wasn't nearly strong enough. All that being said however, the free breakfast was excellent, better than more expensive hotels we've stayed at, and the breakfast staff replaced the servings regularly, which was great! Also, the beds were comfortable. So all in all, if you can look past the older appearance and don't mind a weaker shower stall, this is a very budget friendly option for your family.

Friends_and_family Family

2/10

Poor

15 Sep 2025

Gabriel

Severely DECEIVING. Place is a hazard.

The photos online were not the same as the location. None of it. The building does not even remotely appear to be the same. It has broken and missing parts in the ac units on the outside of the building. There is rust lines just coming down oozing off the walls on the outside. The parking lot was in terrible need of repair. But the inside, OMG the inside.. reeks of mold and mildew. The wallpaper is falling off the walls, the room options that I was shown? Yeah, both rooms had broken furniture. The walls were ALL scuffed, pieces of drywall were just poked out like actual holes in the wall and not to mention the water damage visible. This place was actually seriously so bad that I couldn’t stay here. That tour, was one of what nightmares are created from. Save your money and stay elsewhere please. I immediately asked for a refund, and was told that it’ll have to wait until morning because the “management” was the there at 10 am the next day. Again, I refused stayed here due to the health hazard and awful / terrible conditions of the property. The worker of the front desk said that they did not have access to “third party” stuff to approve my cancellation. This was by far the worst experience I have ever had booking any place.

Business

2/10

Poor

03 Sep 2025

Ruth

Not a good hotel to stay.

I love staying at confort inn but this particular hotel was old, kind of dirty, and even saw one cockroach in my room . Never staying in this particular hotel again.
I am very sorry for this review but I must be honest.

Business

10/10

Exceptional

29 Aug 2025

Angelica

Nice area near the university. The room and bed was comfortable and shower was amazing.

Business_and_leisure Family

4/10

Poor

18 Aug 2025

Mercy

Hate the dirty old bathroom, rusty, brown bedding’s, small space. I love kyle location better than this san marcos comfort suit, never again

Business_and_leisure Family

8/10

Excellent

18 Aug 2025

Anne

Just a mediocre place to stay. It served my purpose

Leisure Family

4/10

Poor

08 Aug 2025

Teresa

The room was run down. The chair in my room had no leather/pleather left on it. Why would I pay that rate to have an office chair that looked like it belonged in the dump. I even took photos of it. Everything in that room looked damage, old and worn out.

Leisure Family

10/10

Exceptional

02 Aug 2025

J Scott

Great stay again!

We stay here every time we go to San Marcos to see our daughter at school. Yesterday they treated us so nicely. It’s always clean and convenient. Not too expensive not too cheap. We love it.

Friends_and_family Family

4/10

Poor

01 Aug 2025

elizabeth

Hotel had an odor from the time entering the building all the way into the room. The next morning when hospitality services was available the downstairs smelled better but 2nd floor remained with a moldy type odor.

6/10

Pleasant

25 Jul 2025

Tiffany

…

Leisure Partner

10/10

Exceptional

25 Jul 2025

Gonzalo

Thank you

2/10

Poor

20 Jul 2025

Tiffany

Stay away till they remodel

Upon arrival the staff was friendly, we then went to our room and instantly smelled of mildew. Went to use the bathroom and could see mold and the bathtub was all rusted, my asthma immediately kicked in. Went down and asked if they had another and they were booked. We did end up getting refunded.

Partner

10/10

Exceptional

18 Jul 2025

sylvia

Loved this property! I had a very comfortable stay and it’s right next to Dutch Bros and Chili’s.

Leisure Family

6/10

Pleasant

18 Jul 2025

Kimberley

Disapointed

Hotel was overpriced for its location and condition.the cabel and internet went out durring my stay. The shower head leaked so bad it sounded like it was running all night. There was cocroaches in the bathroom. Glad it was only a 1 night stay but for over $100 per night i expected better condition.

Self

8/10

Excellent

18 Jul 2025

Verified traveler

It was okay, our tv didn’t work due to issue with the antenna.

Friends_and_family Family

8/10

Excellent

17 Jul 2025

Chukwudi

It was a pleasant experience and staff was courteous and friendly.

Friends_and_family Family

8/10

Excellent

16 Jul 2025

Blake

The property and experience overall was great. Any issues that arose the staff would handle it promptly and efficiently. Everyone was very personable and professional. Would definitely book them again!

Business_and_leisure Family

2/10

Poor

14 Jul 2025

Jordyn

The images online were deceiving. The property was run down and dirty. The shower was leaking and there was mold in the bathroom. The shower had no shampoo but empty conditioners. Overall just not impressed at all. The pool was also a total let down.

Leisure Family_with_children

4/10

Poor

13 Jul 2025

Bianca Lizette

Front desk could of been more on the friendly side

10/10

Exceptional

12 Jul 2025

Jose T

Everything was great had a good time

Leisure Partner

10/10

Exceptional

11 Jul 2025

Gilbert

Good

Goid

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

Gilbert

Very Good..

Good house keeping n good breakfast

Friends_and_family Family

4/10

Poor

10 Jul 2025

Joe

Outdated hotel

The hotel is nothing like there pictures. It’s out dated and the toilet would not flush until they came and fixed it . They then had to return to fix the leaking toilet. Everything was just plain. Outdated . The pool was a green…

Friends_and_family Family

10/10

Exceptional

09 Jul 2025

Celia

Great hotel for TSU guests.

Great hotel as usual, clean, comfortable, quiet, and close to TSU, plus easy access to IH35.

Friends_and_family Family

6/10

Pleasant

07 Jul 2025

Stephanie

Elevator wouldn’t change floors. Our bedroom floor carpet was wet from wall to wall. A/C wouldn’t adjust…it was either freezing or off, no in between. Worn out carpet in stairwell.

Leisure Family_with_children

2/10

Poor

28 Jun 2025

Faviola

My room was in very poor condition. It smelled strongly of mold, and I found a used female pad and a dirty towel in the closet. The bed cover had boogers stuck to it, and there were cockroaches present. The carpet was sticky, and several rooms nearby were partying loudly in the hallways. Overall, it was a very unpleasant experience.

Leisure Family

10/10

Exceptional

27 Jun 2025

mario

😁

6/10

Pleasant

25 Jun 2025

Veronica

Probably not return

Staff was very friendly and did the best they could.
1. Shower no cold water so showers were scolding, room cards kept \"not working\"
Room had a humid musty feel and smell.
Rest room had only 1 partially used toilet paper
Side entrance door not working.

Friends_and_family Family

2/10

Poor

24 Jun 2025

Tona

An absolute terrible experience! Hotel clerk was Not available at all we had to wait over an hour total to even get the guy to come up front to check us in. Then he basically called me a liar and said that we weren't waiting. Which his cameras on the property will prove that we were and I also have video myself. There were boogers on the bathroom walls and the bed side table. The bathtub was filthy and the water in the bathroom sink would not turn off completely and the television did not work We Never received breakfast either days as well. So so disappointed!

Leisure Family_with_children

8/10

Excellent

20 Jun 2025

Angeline

Toilet keeps running and dripping faucet. Beside that stay was good

Friends_and_family Family

8/10

Excellent

19 Jun 2025

Lap

It’s good

2/10

Poor

18 Jun 2025

Krystal

Parking was weird , didn’t like the “full breakfast “ they had . Fire alarms went off both nights around 2am in the morning . I could hear people stomping in the middle of the night and staff played it off. Will not be staying here again

Business Family

10/10

Exceptional

13 Jun 2025

Melissa

Our room was nice

Friends_and_family Family

10/10

Exceptional

11 Jun 2025

Penny-Marie

This hotel was conveniently located to Texas State, and easy to get the I35.

Friends_and_family Family

2/10

Poor

11 Jun 2025

Luke

This hotel is in need of repair and up grade. Spend the extra money and stay else where. The staff was good about correcting issues but will not stay here again. And for the next 4 years i will be here visiting my kid at college .

2/10

Poor

09 Jun 2025

Kristi

Upon arrival i found that family who arrived the day prior had asked thst their room be cleaned & then finamly resorted to cleaning it thenselves

I checked in and found my bathroom dirty. The outside of the hotel had several broken air-conditioning units. The grass was overgrown. The pool was GREEN. The ceiling had leaks and there were several trash cans out to catch the rain water.

I spoke to front desk staff when checking out shortly thereafter & was told all the info would be relayed to management. I was there on site for only an hour or so. The room was not used or disturbed. In addition my son did a check in by email or text and was charged $120.

I visited with expedia early the next morning by chat & was advised to call the manager. The manager said she had not been told about any of it. She agreed to refund my rapid reward points for my stay. The $120 for my sOn's room, and a partial refund on the family who artived a day early.

I have yet to receive my rapid reward points.

Leisure Family

6/10

Pleasant

08 Jun 2025

Timmy

Property was clean but seems to be outdated. Giving it that old musky smell. TV would cut in and out from wifi signal, Breakfast was limited, and ice machine on our floor was tore apart. Staff was awesome. Kind and alway smiling.

Leisure Family

6/10

Pleasant

06 Jun 2025

Christopher

Location convenient. Tub faucet was loose and needed recaulking. Tub also had major rust stains. Third floor button in the elevator was covered over w/painter's tape (?!).

Leisure Family_with_children

4/10

Poor

05 Jun 2025

Kirby

Hotel is not at all like what it looks like in pictures we found small roaches in our room fire alarm went off at midnight front desk said they were resetting it why would they do that at night when ppl are sleeping! We kept smelling cigarette smoke in the hall it was awful. My kids wanted to get in the pool and that was a big NO it was green dirty with algae. I would not recommend this place at all!

Friends_and_family Family

2/10

Poor

02 Jun 2025

Kristi

Grass overgrown. Pool green. Hotel not clean. Broken air conditioning units facing street. Ceiling leaks & trashcans catching water. Cobwebs in room. Dirt & small bugs in bathtub. Hotel smelled of mold /mildew !! Staff inept. Mgr just made excuses rather than taking responsibility !

Leisure Family

2/10

Poor

31 May 2025

Alexander

The smell was really really bad, there was no peep hole and you could see into our room and it was very humid also the pool was really duty not what was in the pictures.

Partner

2/10

Poor

30 May 2025

Harrington

The hotel did not look well-kept. From the grounds to the interior of the hotel, nothing resembled the pictures online. I WILL NOT be returning..

2/10

Poor

27 May 2025

Jesika

The place was not what I expected at all. The grass in the front was long. As soon as we walked into our room we could smell Mold. There was peace of paper for on the door with the plastic cover and that was filled with water when we looked in the corner of the door that's when we saw the mold.

2/10

Poor

22 May 2025

Lance Permenter

Too close to freeway traffic

Leisure Family