Name: Quality Inn University near Downtown
Address: 1611 North Interstate 35, San Marcos, 78666, US

2/10

Poor

03 Aug 2026

Elizabeth

I didn’t like anything about the room. The room is super old and in bad condition. The bed & mattresses are full of stains. The walls are badly painted. The floor wall molding was coming off. The toilet paper holder was all rusty. The iron didn’t steam well and would leak water. The images on the website are misleading.

10/10

Exceptional

01 Aug 2026

Ricardo

Rooms were clean and check in went seamlessly.

8/10

Excellent

31 Jul 2026

Danielle

It was good for what we needed it for. Room was nice. It is an old style where you enter from outside. Find a parking spot was difficult. Facilities were clean.

6/10

Pleasant

28 Jul 2026

Brandelyn

Staff friendly

2/10

Poor

27 Jul 2026

Leo

So horrible. Lots of bad bugs. Pillowcases dirty and smelly. Room was filthy with so many different bugs. Nothing nice to say.

6/10

Pleasant

24 Jul 2026

Brenna

This motel is exactly what you would expect for the price. Nothing more. Nothing less. The ac took hours to cool the room. But the beds were comfortable. The room has seen better days. But there was shampoo/conditioner in the shower. It seems as though the motel management was a little cheap on the breakfast buffet. There were eggs and sausage. No muffins. Bagels and bread to toast. Waffles. The juice selection was orange and apple. Coffee was pretty limited on choices. Cereal was available. Overall it was enough breakfast to get by. They charged my card twice for the $100 deposit. Yup, the deposit is more than the room. I would say if you simply need a place to lay your head this is a good option for the price. If amenities are important to you, I would stay elsewhere. I will not stay here again. But overall the stay was okay.

2/10

Poor

21 Jul 2026

Maritza

Too much noise and people smoking Marijuana by the pool. I had my grandkids with me and couldn't take them to the pool. I tried to get my money back and front desk said they are a nonrefundable hotel. I left the same day i got another hotel room somewhere else. So I spend more money then expected. I will Never go back there and if you have kids don't go there.

Family_with_children

6/10

Pleasant

21 Jul 2026

Josie

Tv was super small for the room being for 4 people. And not a smart TV so bring your own laptop or tablet if you wana watch Netflix or anything

10/10

Exceptional

17 Jul 2026

Kathryn

It is an older property but very clean, staff was super helpful with my needs. Breakfast was perfect.

Family_with_children

8/10

Excellent

15 Jul 2026

Bennett

Would not be my first choice, but it is convenient and cheap.

Self

2/10

Poor

12 Jul 2026

Leona

Do not recommend. Stains on the comforter. Hair from previous guests all over. Horrible smell. Asked for a different room. Wasn't much better. The a/c not functioning properly and absolutely disgusting! Did not stay and got a different hotel. Staff not concerned about the issues.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Rob

Nothing fancy but definitely cozy and easy on your wallet.

Partner

2/10

Poor

09 Jul 2026

Michael

This place would be great for just a cheap overnight stay. However, we were in town for a baseball tournament and it wasn’t pleasant at all.
- First impression is there’s no AC on in the room upon arrival, so it was at least 90* inside.
- second impression was the breakfast was never stocked. I had to ask daily for more food, plates, waffle batter, etc. There was at least 3-5 staff members behind the desk, and the owner made it feel like it was a huge inconvenience that I was asking them for anything.
- last, the staff takes all towels out of the room daily to wash them, then IF they’re brought back it’s hours later. We got back and wanted to shower after 2 morning games, and no towels. Asked the owner at the front, and he made it seem like it was no biggie and I needed to wait. I was adamant on a towel, so I was told to go to laundry room to ask for one from staff. Then on the next day, they took our towels and when we got home later that evening we realized they never brought them back. Again, I was questioned like they didn’t believe me, then had to follow staff to an empty room so they could get more towels.

Overall a horrible experience and I 100% don’t recommend.

Friends_and_family Friends

6/10

Pleasant

09 Jul 2026

Dawn

Room was clean & breakfast was decent(hot/cold) the pool was very clean & refreshing.

Friends

8/10

Excellent

08 Jul 2026

Faustine

loved the room; it was very cozy.
The breakfast was delicious and the pool was very clean—I liked all of that. I’m giving it 4 stars
because the room wasn't cleaned; the app stated there was daily housekeeping, but that wasn't the case. When we returned at night, the beds hadn't been made. I had left everything tidy so they wouldn't have to do anything other than make the bed, but it didn't happen. Even so, I recommend it because the room is very cozy and the breakfast is delicious.

Family_with_children

6/10

Pleasant

06 Jul 2026

Raul

The outside of property is old and needs a face lift. The bathroom/tub etc looked new. A good value but probably wouldn’t stay again.

Partner

8/10

Excellent

05 Jul 2026

Yvette

Good place for the price we paid. Breakfast was lacking for sure but the pool and room were very clean. Staff was friendly and helpful.

Family_with_children

8/10

Excellent

05 Jul 2026

Eberardo

Location of hotel is great. Staff is friendly and helpful. A/C unit kept room cold. Good affordable place to stay.

Family_with_children

8/10

Excellent

27 Jun 2026

Michelle

Staff was nice. Some of the fixtures in the room were coming apart, off the wall or just needs to be refinished. Nothing that really matters just my two cents.

Partner

4/10

Poor

26 Jun 2026

Kelly

Property was very old and not well maintained, the breakfast was very minimal, coffee wasnt good, the first the restroom light blew out, the TV remote batteries were dead, tiny TV that sounded horrible, and super hard beds. The only thing good was the friendly staff

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Naomi

This place was perfect for a weekend stay! Staff were friendly, had plenty of breakfast basics.

Family_with_children

4/10

Poor

07 Jun 2026

michael

The room had a poor smell, staff was nice, I did not stay

Self

10/10

Exceptional

01 Jun 2026

Brittney

I really enjoyed the room it was clean staff was friendly it was so quiet. Breakfast was good and it is easy to get where you are going and back with lots of food options and shopping around. If you are looking for a fancy place this isn’t for you. If you are looking for a comfortable fairly priced, no bugs, and helpful staff, and don’t mind a knick in the paint this is for you!

Family_with_children

8/10

Excellent

26 May 2026

George Antony

San marcos is a good place to visit and Quality Inn is a good hotel to stay for a reasonable price.

Friends_and_family Family

6/10

Pleasant

17 May 2026

Jeana

Staff was great, friendly, and welcoming. Room was ok, the top lock was loose needed to be tightened like maybe someone had tried to force their way in before. Mattress on one of the beds had staining on the side that was visible when the fitted sheet moved from my son moving around on the bed. The stain looked like it could have been blood but I don’t know. I put a towel over the side of the bed to make sure no one touched it. We were in town for a graduation and all hotels were booked otherwise I would have asked for a refund and gone somewhere else. Only because the lock and the stain made me uncomfortable. Breakfast was very limited and hardly any seating, we took ours back to the room

Friends_and_family Family

8/10

Excellent

16 May 2026

Amber

The room was nice and the staff is very friendly too!

Partner

4/10

Poor

09 May 2026

Janellys

I had a terrible experience with the front desk guy assisting over the phone trying to get details for my reservation I wish I would have been able to get his name. I had to call corporate and get it figured out, he then lied to them saying he tried to call me back. But he only called back when the woman over the phone put me on hold and reach out to them. Once we got there the lady in the front was very helpful.

The complimentary breakfast was awful. The yogurt expired. The pancake mix was sour and there was a fly in the juice. Like it had been left unattended.

The room was fine and it was clean. But the experiences with staff and breakfast hindered our stay. We will not be staying here anymore.

Friends

4/10

Poor

04 May 2026

Alyssa

The room had a lot of random splatters of mystery stains everywhere. From the ceiling, to the lampshades, to the bedsheets. The door had a huge gap at the bottom, you could see the outside from it. The top safety lock was BROKEN off. I felt like if someone really wanted to, they could break the door down. There was a dead cockroach under the bed. The room smelled heavily of rubbing alcohol, and we woke up with sore throats from it. We were there just to sleep basically, so my boyfriend and I decided to not make a fuss about it. $100 for a night of that is kinda a scam ngl. Staff was incredibly nice and friendly though!!

Partner

2/10

Poor

02 May 2026

Dustin

The room was not clean and smelled really bad when we entered. We found a HUGE roach in the bathroom as soon as we entered. We had to get to an early appointment the next day so we couldn’t speak to the desk until the next afternoon. The lady at the desk told us she could switch rooms for us. But when she called back she said that the hotel was completely booked and there was no way we could have a different room. Don’t make the same mistake I did. Spend a few dollars more and stay some where that’s decent.

Partner

6/10

Pleasant

30 Apr 2026

Lynn

The king bed was very comfortable and the shower was good. Apart from that, the room furnishings were dated. It is adequate but not attractive.

Partner

8/10

Excellent

29 Apr 2026

Ida

breakfast was fresh just needed more variety.

4/10

Poor

25 Apr 2026

Tisa

Staff at checkin very RUDE, acted like we were bothering them... Poor cust. service. If it was earlier we would have left. The poor customer service makes it so we wont go back... Room smelled like cigarettes ( tho it was non-smoking) .. and the tv stand looked like it had dried or stained blood on it...

Family

8/10

Excellent

25 Apr 2026

Michael

Door main lock was broken. Told desk at checkout. Safety bar for tub broken. Refrigerator was very cold- excellent to keep drinks and food cold. I had to fix curtain on window not attached- could see in. All items in room could be addressed if someone would walk through room. Poor management! Breakfast was cheap. No fruit, oatmeal, whole milk was available.

Family_with_children

8/10

Excellent

20 Apr 2026

Lonna

When I checked in the clerk was veryfriendly. I walk with a cane and the original room was on the 2nd floor BUT she changed room witbout me even asking. And when checking out as I was coming in the gentleman behind the desk came out from behind the desk and ipened the door for me. BOTH acts were greatly appreciated.

Friends

8/10

Excellent

19 Apr 2026

Michael

It was a convenient location. Close to all the dining places.

Partner

8/10

Excellent

19 Apr 2026

Janice

Friendly staff, good rooms and breakfast.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Fatima

Clean room, air conditioning, easy parking and close to downtown

Partner

10/10

Exceptional

18 Apr 2026

Thomas

This hotel was an exceptional value. Price was very reasonable and the room was quite comfortable. The breakfast served in the morning was very good and my stay was quiet and conveniently located. I will stay at this hotel again.

Self

10/10

Exceptional

15 Apr 2026

Darryl Dave

Staff was great and very friendly. I’d stay here again. Room was okay, just a little out dated.

Partner

8/10

Excellent

12 Apr 2026

Heather

I stayed here because it was close to an event I was going to. Room was very clean. Staff was very friendly. Would stay here again.

Friends_and_family Friends

10/10

Exceptional

06 Apr 2026

John

This property is a hidden gem. Very clean and staff is amazing.

Self

6/10

Pleasant

27 Mar 2026

Robert

Property is old but clean. Needs to be updated but for a quick overnight stay on the way to your destination it works.

Self

10/10

Exceptional

27 Mar 2026

Dale

Room was Clean, Staff was friendly

Self

4/10

Poor

20 Mar 2026

Aixel

Hotel is old, but the staff is really nice and rooms are clean

6/10

Pleasant

20 Mar 2026

Diana

Bathroom had mold. Breakfast was ok. Check in staff was somewhat rude but I checked in late- maybe I woke her up. Okay place for one night

Friends_and_family Friends

8/10

Excellent

17 Mar 2026

Marlene

Everything was okay. Property is in big need of updating and repairs.

Partner

10/10

Exceptional

15 Mar 2026

Craig

The parking lot was large and had many spots. The property is located on the freeway, but locating the rooms on the side of the property did a decent job of reducing the traffic noise. The A/C blew cold.

Partner

10/10

Exceptional

08 Mar 2026

Michael

Staff was friendly and room was clean

6/10

Pleasant

19 Feb 2026

William

reasonable. damage to the headboard.
overall, clean.
bedding comfortable.
towels were like sand paper.

8/10

Excellent

23 Jan 2026

Timoteo

clean room

4/10

Poor

16 Jan 2026

ted

The room had an odor. Not great.

10/10

Exceptional

12 Jan 2026

David

Thanks!!!

4/10

Poor

06 Jan 2026

Lindsey

The rooms need updating and could use a really good cleaning. Also the front desk manager was not wearing shoes.

Friends_and_family Family

6/10

Pleasant

02 Jan 2026

Minerva

Everyday was good. Their continental Breakfast it’s ok. The room has shampoo, conditioner and lotion. Which is a great thing for those who don’t have their own toiletrits.

6/10

Pleasant

18 Dec 2025

Elizabeth

Check in staff was very pleasant and efficient. Room was ok, if a bit warm. Pillows were very nice, water was hot, bed was terrible! Got very little sleep that night; mattress was very hard and uncomfortable

Friends_and_family Family

10/10

Exceptional

09 Dec 2025

Sue

Room was clean, the bed comfy and staff was pleasant and helpful

Friends_and_family Family

8/10

Excellent

07 Dec 2025

Ileana

Did not have breakfast at the hotel.AC worked fine the whole time. Room was clean

Friends_and_family Family

10/10

Exceptional

24 Nov 2025

Gregorio

Staff was very welcomeing and nice

Leisure Partner

6/10

Pleasant

23 Nov 2025

Ruben

Room was good and clean. AC was cold.
Breakfast was underwhelming.

Super friendly Staff.

Self

10/10

Exceptional

21 Nov 2025

Lance

great overnight

10/10

Exceptional

07 Nov 2025

Claudio

It’s a nice place

Business Partner

10/10

Exceptional

07 Nov 2025

Martin

It’s Nice place

Business Partner

10/10

Exceptional

04 Nov 2025

David

Will definitely stay here again when traveling to San Marcos.

8/10

Excellent

02 Nov 2025

Eliana

Rooms were clean and staff was nice.

Leisure Family

10/10

Exceptional

01 Nov 2025

Carlos

I recommend

Business Partner

10/10

Exceptional

25 Oct 2025

sue

The staff was very friendly and helpful. The room and breakfast area were both clean and inviting

Leisure Family

6/10

Pleasant

24 Oct 2025

Bonnie

Not the best choice for Austin

8/10

Excellent

20 Oct 2025

Josh

Room was fine. The doors open to the outside. Shower was great. Parking was very limited. There was basically no vending or snacks available on premises.

Business_and_leisure Self

8/10

Excellent

16 Oct 2025

Claudio

It’s on

Business Partner

8/10

Excellent

09 Oct 2025

Malinda

Clean Room - Comfortable - Not Crowded

Leisure Self

10/10

Exceptional

28 Sep 2025

Pamela

The I’m as clean, staff was friendly and breakfast was good.

Partner

10/10

Exceptional

22 Sep 2025

Sharon

Good location. Safe and quiet. No frills. Adequate for a nights stay.

Friends_and_family Family

10/10

Exceptional

22 Sep 2025

Israel

The lady in the lobby made my day, great experience

Leisure Family

10/10

Exceptional

23 Aug 2025

Eric

Great place for a night

Very nice lobby and room. The outside didn’t seem nice and very loud but couldn’t hear the noise in the room. Room was large. Wish there were restaurants walking distance from hotel ( through sidewalk system).

Self

10/10

Exceptional

21 Aug 2025

Frank

Good stay

10/10

Exceptional

20 Aug 2025

Devorah

Good plsce fir price and lication ,regular client.

Stay there frequently, quiet, clean friendly staff ok breakfast easy to access town areas. No elevator for 2ns story only staors but has lower floor handicap rooms .Good place to stay fir thr price.

Self

8/10

Excellent

12 Aug 2025

Zoran

Bed sheets were pretty clean. We literally just had less than 9hrs in the property.

Leisure Family

10/10

Exceptional

27 Jul 2025

Rosangel

Primera vez que voy y volvería.

Leisure Family

2/10

Poor

27 Jul 2025

Claudia

Great service, wrong room

Everything was great but i did NOT get the room we picked on our reservation.
We made a reservation for a double room king suite and we got a single king bed 1 room.

Business

10/10

Exceptional

19 Jul 2025

Samantha

Everything went well

Business Family

4/10

Poor

19 Jul 2025

Maria

I reserved the rest of my stay somewhere else.

There were some black insects along the wall. We only had three pillows. The refrigerator would not cool our drinks. No laundry area.

Partner

2/10

Poor

17 Jul 2025

nikqwa

I would not recommend staying at this hotel

Business Self

10/10

Exceptional

15 Jul 2025

Verified traveler

Gone to see grandkids

All went well and everything was pleasant. I got a good nights sleep..

Friends_and_family Family

10/10

Exceptional

14 Jul 2025

Sue

Perfect

Mr + Mrs Patel and staff were helpful and kind. The hot breakfast was delicious and the bed was comfortable and clean. Thank you.

Friends_and_family Family

6/10

Pleasant

07 Jul 2025

Jose

It was ok

Leisure Family

8/10

Excellent

06 Jul 2025

Christy

Our room was very clean. The bed was very comfortable and we slept well.

Leisure Family

4/10

Poor

05 Jul 2025

MELISSA

The beds where stained of idk what, shower was dirty you could see the dust on top floors had trash/ dirt like not vacuumed the remote didn’t really work. However the guy Willy was the friendliest one there! Over all we didn’t stay much in the room so it was whatever but definitely will not go back

Leisure Family

4/10

Poor

04 Jul 2025

Kori

Half the curtains were missing. No privacy. Other guests stole my delivery. Front desk didn’t do anything about it at the time, they called back after I checked out- to offer me money- for the theft the night before I asked them to look at, when I was sleeping so close to thieves, and then no a/c. Ew this place promised for the whole family partying til 3am in the parking lot with their kids and stealing other guests food- and never did anything! DO NOT STAY HERE

Leisure Partner

8/10

Excellent

01 Jul 2025

Michael

Great place for the price.

Leisure Self

10/10

Exceptional

22 Jun 2025

Ryan

Check in was easy. Place was quiet

Friends_and_family Family

6/10

Pleasant

10 Jun 2025

Montie

The check in person was not friendly or welcoming and charged a $100 deposit not mentioned in the booking info but that’s often standard. The room was literally 90° when we got there and the AC took several hours to cool the room down enough to sleep. Not a good experience.

10/10

Exceptional

09 Jun 2025

Jadynne

I checked in late the staff had no problem with it easy check in room was clean on arrival I did sleep to late to try breakfast but they do serve breakfast the only issue we had with the room was the shower current fell but they fixed it the same hour I would stay here again 10/10 good and nice staff nice room and quiet environment all around

Leisure Partner

2/10

Poor

02 Jun 2025

David

Roaches in room! Had to leave and book elsewhere.

Leisure Family

6/10

Pleasant

28 May 2025

Jose

It didn’t look like the pictures on the app

Leisure Partner

4/10

Poor

26 May 2025

Elias

I had to stand outside waiting to be checked in, we arrived at 11:30pm and I stayed outside ringing the doorbell for almost 10 min. I was tired and ready to cancel my reservation. Rooms were not clean, sheets and towels had markings. Bed had a piece of dirty“Kleenex” and it was very unpleasant.

10/10

Exceptional

13 May 2025

Serena

The bed was very comfortable and they offered smoking rooms.

Business_and_leisure Friends

6/10

Pleasant

11 May 2025

juan

It was ok for an over night stay staff was friendly

Leisure Family

6/10

Pleasant

10 May 2025

timothy

When we showed up the hotel did not look like it did in the pictures. The bathroom was dirty. People are hanging out in the parking lot and we did not feel safe. We did not sleep there. On our way home now three hours away for safety reasons.

Leisure Family_with_children

10/10

Exceptional

08 May 2025

Tyrone

No comment

Business Self

2/10

Poor

05 May 2025

Zoe

I could not even finish the night here and decided to check out only a couple hours after getting there. I did not feel safe, the room was not very clean, the shower had shampoo and lotion only inside of it, there were stains on most furniture. I will never come here again.

Leisure Self