Name: Aurora Premium Hotel & Spa
Address: 61 P. Hã ng Bã¨, Str, Hanoi, VN

8/10

Excellent

13 May 2026

Cameron

Rooftop bar had a great view of the city, really close to all the things we wanted in the Old Quarter.

Partner

10/10

Exceptional

08 Apr 2026

Steven

Great hotel in a fantastic location in the Old Town
Stayed for 7 nights in a Suite with Panoramic View. Fantastic location right in the heart of the Old Town, couple of minutes walk to the Lake. Lots of cafes and restaurants on the doorstep. All the staff were very welcoming and helpful. Really liked the room - view was fantastic, good size and very clean. Nice breakfast and a great rooftop bar. Would definitely stay again when we're next in Hanoi.

Partner

10/10

Exceptional

26 Feb 2026

Janet

Super nice location. Excellent staff. Great restaurant with views. Book the panorama room!

Partner

8/10

Excellent

08 Jan 2026

Hetal

The best part of the stay was the breakfast and breakfast staff. So kind and accommodating. The most challenging part of the stay was inconsistent information from the reception team (breakfast time, mausoleum opening time, how to book a tour)- different answers depending on who and when you ask. Well meaning, but still very frustrating- ultimately do your own research. Great location in old quarter.

Self

10/10

Exceptional

15 Nov 2025

Owais

Greag location and fantastic service

10/10

Exceptional

18 Oct 2025

Nalin Maharaj Deleon and Roger

Everyone here treated us with such care and attention. You can tell the team truly loves what they do. Staff Lilly upgraded us & was professional & always had smile on her face. Everything is excellent about this hotel from spotless room, smiling staff, great shopping & restaurants nearby & everyone so attentive but only thing not happy was no drawers in room to put clothes, water in shower would come out & make bathroom wet & room is very small, otherwise; love this hotel & staff & love Hanoi!

Leisure

10/10

Exceptional

12 Oct 2025

Ivy

Wonderful location and staff.

Leisure Family

10/10

Exceptional

28 Jul 2025

Elizabeth

Loved this hotel. The staff were so friendly and always willing to help us. he breakfast was great and the view while eating breakfast was also great. The room was so comfortable. We did 21 days in Vietnam starting in the north to the south and we did 2 visits here because it was so nice.

Leisure Family

10/10

Exceptional

11 Jul 2025

JENNIFER

Property was excellent overall. On our return stay we appreciated staying in an updated executive room on the second floor - better view and layout. Also liked personal touches eg. welcome back note and fruit platter. Maybe some more eco-friendly methods could be put in place eg: glass water bottles, a take as you need toiletries bar in the reception area rather than having multiple toothbrushes, combs etc in your room. Include a clearly labeled bin for recyclables in each room. Comfort and cleanliness was of a very high standard. Very friendly, approachable staff.

Leisure Partner

10/10

Exceptional

11 Jul 2025

JENNIFER

Excellent first impression of property: beautiful decor - clean and bright, very welcoming staff. Breakfast was plentiful and offered a good variety (cold and cooked) to suit many tastes. We liked the ‘cooked to order’ menu in particular. We also valued the suggestions staff offered at breakfast as to how we could spend our day eg sightseeing options, transport, opening hours at museums etc. Our room was lovely - very clean, comfortable bed, well appointed bathroom.

Leisure Partner

10/10

Exceptional

13 May 2025

Sean

Room was great (suite), spacious modern and clean. Staff really helpful and pleasant

Leisure Partner

10/10

Exceptional

17 Apr 2025

Xesh

Beautiful hotel

Beautifully decorated hotel throughout. Our room was very nice and clean, staff were absolutely amazing and helpful. The food in the restaurant was phenomenal. The bar staff was very friendly and it was a relaxing atmosphere.

Friends_and_family Family

10/10

Exceptional

31 Mar 2025

Brandon

The hotel is located in the heart of Old Quarter. It is surrounded by many excellent food options, shopping and attractions. The hotel staff were very friendly and professional as they took time to ensure our stays were comfortable. They have also provided us with many recommendations to attractions and food options.

Leisure Family_with_children

8/10

Excellent

21 Mar 2025

ALFREDO

Nice area

Business Self

10/10

Exceptional

02 Mar 2025

Jessiel

Very good

Leisure Family

10/10

Exceptional

08 Jan 2025

hoai my

Nice and quiet hotel in the middle of the busy street within walkable distance from shops. Staff is very nice and courteous. Only wish that the room was a bit roomier.
Nice buffet breakfast is at the top floor with large windows and balcony looking out to the city. Had a pretty decent variety of food. Would come back

Leisure Family

10/10

Exceptional

21 Dec 2024

Randy

Great all around service. Great pricing for it. Absolutely recommend

Leisure Self

10/10

Exceptional

06 Nov 2024

Blair

The customer service at the Aurora was unmatched. I have never experienced such high quality service. They were kind, responsive and helpful.

Mr. Long and Moon assisted with the booked of our Ha Long Bay tour, and transportation. They ensured we had a safe ride and checked up on us to ensure everything was going well.

The room itself was great. Big, clean and had everything you need.

The breakfast also started nice and early at 630 so you could still have breakfast and get to your activities early.

Leisure Partner

10/10

Exceptional

09 Sep 2024

Nickolas

Had a great stay at this hotel.
The staff were amazing especially Zoe, the location is great and the beds were so comfortable.
We will definitely stay again upon our return

Leisure Family

10/10

Exceptional

09 Sep 2024

Allan

Aurora hotel Hanoi has been our home away from home. The location of this hotel is perfect for us because we love the old quarter area. Every morning having a perfect view to the lake while enjoying our breakfast is great to start the day. The openness of the sky bar on the top floor is perfect for a drink with mates.

Partner

4/10

Poor

29 Aug 2024

chee siong

noisy!!!

Self

10/10

Exceptional

18 Jul 2024

Alberto

Probably the best hotel I stayed at I'm Vietnam. Rooms are very modern, very clean and staff was excellent. I love the views in the morning during breakfast sadly I didn't like the breakfast and no many vegetarian options but other than that it's perfect. I would highly recommend this hotel over other ones are the same price range

Leisure Self

10/10

Exceptional

27 Apr 2024

Michelle Hanh

Excellent service and close to beer street. Will book again

10/10

Exceptional

18 Apr 2024

Timon

Staff were fantastic here. Extremely professional, kind, and helpful. They really made our trip to Hanoi memorable and it was definitely a highlight for us!

Leisure Friends

6/10

Pleasant

11 Apr 2024

Elizabeth

Good sky bar

Friendly helpful staff
Good value for money
Liked the sky bar

Partner

6/10

Pleasant

10 Apr 2024

Jean

Skybar was pretty expensive even after using their one for one coupon.

Leisure Friends

10/10

Exceptional

23 Mar 2024

Donald

Excellent hotel in Old Quarter

Excellent hotel with good facilities. Reasonable situation beside the Lake and extremely friendly and helpful staff. Great Skybar

Self

10/10

Exceptional

18 Mar 2024

Hoang

Had a good time here. Excellent location and very friendly staff

Leisure Partner

10/10

Exceptional

18 Mar 2024

David

Best hotel in town

Very clean hotel and the staff is very nice.

Self

10/10

Exceptional

13 Mar 2024

David

Would highly recommend

Staff was very nice and took really good care of me.

Self

8/10

Excellent

08 Mar 2024

Elmer

Near all the action of the old quarter! Excellent location and staff were friendly

Leisure Partner

10/10

Exceptional

29 Feb 2024

Erica

Centrally located. The hotel was clean and the staff is very friendly. The hotel is currently undergoing renovations and it may be get a little noisy at times. The renovations will be completed in March 2024, if you’re staying after this time frame then it shouldn’t be an issue.

10/10

Exceptional

14 Feb 2024

Michael

Perfect location and within walking distance to everything. Great staff

8/10

Excellent

04 Feb 2024

Lazarus

Decent hotel in the center of Old Quarter

Decent hotel in the the heart of Old Quarter. Next to the market and lots of food and close by to the entertainment street. Roof top was too cold to enjoy in this cold season even with heaters. Spa has no traffic and I went to other great spas within walking distance. Transport round trip was arranged by hotel which was really good as I had to go to airport in the wee hours.

Self

10/10

Exceptional

31 Jan 2024

Robert

perfect

Leisure

8/10

Excellent

31 Dec 2023

Michael

Nice place, good central location in walking distance to everything. Breakfast isn’t huge but good enough. My only complaint is the rooms are a little small, but I’ve heard in the Old Quarter that’s common.

Leisure Partner

10/10

Exceptional

24 Dec 2023

Kam Tim

Hotels staffs are extremely friendly and helpful. Most impressed by the front desk officer Justen who is exceptional ! Apart from speaking excellent English, he is most professional, sincere and proactive in offering help. The hotel decor and design are so stylish and attractive that one can capture good photos at diverse angles! The sky bar is another unforgettable feature ! Love the hotel !

Leisure

10/10

Exceptional

20 Dec 2023

Kam Tim

The front desk officer, Justen is most helpful and friendly. His English and hospitality is impressive. The location is extremely convenient. Generally the service is very good

Leisure

10/10

Exceptional

19 Dec 2023

Yong Hui

Excellent location right in the middle of the old quarter. Everything is within walkable distance. Rooms were clean and functional. Literally every single staff member was friendly and helpful. Especially those at the front desk such as Justin, Jay and the ladies.

If i were forced to nitpick, the TV system runs on an attached android box which is laggy and hangs often.But that is an absolutely negligible negative for an otherwise excellent hotel.

Leisure Partner

8/10

Excellent

17 Dec 2023

Verified traveler

Overall good. The staffs are very polite and helpful

Partner

10/10

Exceptional

03 Dec 2023

Allan

Our second home in Hanoi

We've stayed in a number of hotels in Hanoi and Aurora has become our favorite. The staff are professional and friendly, the location is perfect, the rooms are clean and sky bar is fantastic for the view and vibe. We recommend Aurora to anyone looking for a good stay in Hanoi.

Partner

10/10

Exceptional

22 Nov 2023

Mark

Lovely hotel and great location

Great location, comfortable and clean rooms. friendly and helpful staff.

Friends_and_family Friends

10/10

Exceptional

25 Oct 2023

tracey

Superior service - staff was always friendly and so helpful! Gave us a lot of things to do during our stay and helped us book a tour to Ha Long Bay. Would come back again!

Leisure Partner

10/10

Exceptional

30 Sep 2023

Verified traveler

Amazing staff and great value!

Amazing staff and great value! Great location in the heart of Old Quarter, next to great eats. Great discounted, last-minute arrangement to a 1 day Ha Long Bay trip.

10/10

Exceptional

22 Sep 2023

Cuong

Super nice staff. Especially Minh helped us to book tour and take care of us. The rest also very helpful and friendly. Convenient to walk to any place but during weekend, Its a little challenging to call taxi due to closure. Definitely recommend

Leisure Partner

10/10

Exceptional

11 Sep 2023

Alvy

Luv! Best Boutique Hotel at the Heart of Hoan Kiem

There was a bit of a problem at first before we arrived but the Manager, Hang, and Alex quickly rectified it. Alex explained that the hotel had just been reopened 2 months ago thus employees are still new. Hang was really helpful, kind, and very attentive. She also helped to set up a small birthday surprise in the room for my partner when we arrived. Amazing. The whole hotel interior setting smelled fresh and new. Great modern vibrant touch. We left a jacket before leaving for Ha Long and Hang helped to keep the jacket until we returned. I would come back to stay in here. Love this hotel.

Partner

10/10

Exceptional

24 Aug 2023

Ronke

Had a fantastic stay at the hotel. The staff was top notch and provided excellent customer services. The bartenders were a lot of fun, played music we requested and kept us entertained! Our room was amazing and so was the skybar! Would definitely stay in this conveniently located hotel again!

Leisure Family

10/10

Exceptional

10 Jun 2023

Paul

Modern clean hotel with outstanding service

This is our second stay at Aurora Premiun. The staff are absolutely wonderful and always welcome you with a smile. Rooms are modern and clean. The hotel location is in the Old Quarter, so easy to walk to the lake and other sites. We loved our stay at Aurora!

Partner

10/10

Exceptional

20 Mar 2023

Phillip

Staff were amazing nothing to much trouble

10/10

Exceptional

03 Mar 2023

HON BING

Perfect spot to visit old quarters . Clean , beds were comfy and overall a really pleasant stay

Leisure Friends

8/10

Excellent

15 Nov 2022

Michael

Great location. Shower was the best we had while in Vietnam.

Leisure Partner

10/10

Exceptional

26 Sep 2022

Robert

Nice hotel, great reception staff

The hotel is in a great location in the old city. Receptions staff was wonderful and accommodating. Rooms were clean and comfortable. Nice breakfast buffet to start the day. After checkout and while at the airport, my flight was to be cancelled and I would need a room for the night (at 1:00 AM). I messaged the staff for possible return and that I might need a room. Their response was immediate and positive. Luckily I did not need the room as the flight resumed. I sent another note to the hotel and they were able to cancel. Thank you so much.
The only issue I had was with one of my credit cards. It could not be processed for some reason. They provided two options, another card, or cash from ATM. The second credit card worked. I do not know where the issue was, but it did not cause a problem. I definitely recommend this hotel.

Self

10/10

Exceptional

19 Sep 2022

Verified traveler

Fantastic stay at the hotel. The hotel was clean and easy to navigate.

Partner

10/10

Exceptional

09 Mar 2020

John

Best Hotel in Hanoi

Great location, fantastic rooms, nice restaurant and a cool Sky Bar.
Best hotel I have stayed in for years and I cannot thank the front office manager Sophia for her kind hospitality during our stay.
Will be back for sure.

Partner

10/10

Exceptional

23 Feb 2020

Timothy

Loved this spot!

This was my first hotel when arriving in Vietnam and I wish my stay was longer and/or all other hotels I stayed provided as premium service and welcome feel as Delicacy did. The hotel was in such a prime spot! Walking distance to everything I wanted to see and everywhere I wanted to eat (most importantly :)
The rooms were extremely clean, modern. Beds were comfy and large and shower was hot.
The room had heat amenities as well as a safe for valuables although I never felt the need for extra security but it is nice to have.
The staff was so friendly and helpful. I found myself chilling in the lobby just chatting like we were old friends. Even joking around like we knew each other for more than a couple days. That was a great feeling traveling solo having somewhere to come back to and it feels like a home away from home.
I celebrated not only Lunar New Year but my birthday as well while staying at the hotel and the staff went above and beyond to make both celebrations special. The rooftop is great, the fireworks on New Years were an experience to remember.
Lastly, the spa was AMAZING! The therapists were extremely professional and skilled. I really enjoyed this feature of the hotel.
I'd like to specifically give a big thanks to Linh, Sophia, and Tommy. Being a solo traveler, I really appreciated Linh taking the time to chat and keep me company while I relaxed in the lobby lounge. All of them went out of their way to make this more than just a stay at a hotel.

Self

10/10

Exceptional

16 Jan 2020

Lisa

The staff at this hotel was what really made this place exceptional. They greeted us upon check in, served a welcome tea, provided information on the hotel, map and area, and personally walked us to our room and discussed where breakfast and the sky bar was. The next morning a different staff person knew our name, it helped to really personalize the experience. I cannot speak highly enough about the staff here. We have never experienced service this exceptional even in other 5 star hotels.

The room itself was clean, modern, the breakfast was good and the skybar was a nice way to end the night. The hotel itself is an 11/10 in location, central and within walking distance to everything. We wish we could have booked more days here!

Leisure Partner

10/10

Exceptional

02 Jan 2020

Steve

the staff and service were nothing short of amazing. It made our trip to Hanoi so much more memorable as they helped with planning every detail. Great spa, restaurant and roof top area with panoramic view of Hanoi. Highly Recommend!!!

Leisure Partner

10/10

Exceptional

28 Dec 2019

Adrian

Drastic stay great hotel.

The service from the staff was exemplary. They made sure our missing flight baggage arrived safely at the hotel for our return. The staff are friendly and go our of their was to be helpful. The rooms are very comfortable indeed.

Friends_and_family Family

10/10

Exceptional

22 Nov 2019

Verified traveler

I had a very nice room w a balcony. And the staff were lovely. Willing to help with whatever they could.

10/10

Exceptional

17 Oct 2019

Verified traveler

Staff was incredibly nice and the rooms were clean and comfortable. Great location.

10/10

Exceptional

09 Jul 2026

Noboru

朝食が豪華

Self

10/10

Exceptional

25 Sep 2025

Nina

Sehr schönes und sauberes Hotel mit super freundlichem Personal! Lage ist auch super.

Leisure Partner

10/10

Exceptional

22 Sep 2025

Engin

Aurora Premium Hotel exceeded my expectations. From the moment I arrived, the staff were warm, welcoming, and incredibly helpful. Everything was spotless and well cared for, making my stay very comfortable. The Sky Bar was a fantastic bonus — a beautiful spot to unwind and enjoy Hanoi from above.

Leisure Friends

8/10

Excellent

30 Aug 2025

???

壁が薄かったため、隣の部屋の人のいびきまで聞こえました。それ以外は、朝ごはんのフォーもおいしく、スタッフも親切でとても良いホテルでした。

Leisure Self

10/10

Exceptional

29 Jun 2025

Verified traveler

リフォーム済でキレイ

2025年6月に泊まりました。リフォーム済でとても綺麗なホテルでした。道路が見える窓付きの部屋でしたが、欲を言えば浴槽が欲しかったです。

10/10

Exceptional

18 Apr 2025

Chiu Ping

House keeping 時間點如果能夠固定，會更方便我們安排外出或回飯店的時間

Business_and_leisure Family

10/10

Exceptional

14 Apr 2025

Michela

Hotel fantastico

Un hotel meraviglioso con un personale gentilissimo, ottima colazione e drink di benvenuto offerto al loro Skybar.
Posizione eccellente nel cuore di Hanoi nei pressi del laghetto

Partner

8/10

Excellent

02 Nov 2024

Verified traveler

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Business

10/10

Exceptional

07 Oct 2024

Akina