Barcelo Tenerife Royal level

Spain , Tenerife
SAn Miguel de Abona, Greñamora, urb San Blas, Golf Sur, 1A
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12 reviews shown

10/10

Exceptional

29 Nov 2025

thomas

I stayed in Royal Level. Staff was great. Food was excellent. Very nice pool. Close to beach walkway.

10/10

Exceptional

26 May 2025

Sally

Beautiful place!

Not c st place I have ever stayed for the price

Self

8/10

Excellent

09 Apr 2025

Jill

Nice break with good service

Clean and comfortable. The Royal Level separate areas were really nice and had great service with a really good choice of drinks on all inclusive. Only downside was that the drinks fridge wasn’t refilled at any point and the other restaurants weren’t included on the all inclusive package.

Friends_and_family Friends

8/10

Excellent

15 Dec 2024

Svetlana

The place and staff very beautiful and helpful, but not much to do around the area.

Leisure

2/10

Poor

05 Jan 2024

Hannah

The staff here were great and it seemed quite good value. BUT there was a horrendous sickness and diarrhoea bug going round. We could hear people in neighbouring rooms being sick from the night we arrived. On night 3, all members of our family came down with it and it ruined the rest of our holiday. The hotel were aware of the problem - they told us that most staff have had it, and that many local children have been out of school for weeks because of it - the whole island was struggling apparently - but yet they didn't tell anyone and took no precautions to protect people staying. We saw no hand sanitiser anywhere, staff did not wear face masks, the restaurants were still buffet service with everyone sharing the same serving spoons - etc. This is unforgiveable. They can't help a bug but they can - and should - be responsible helping to ensure that it doesn't keep spreading. I have complained to Expedia but am getting fobbed off without a proper reply. So disappointed.

Leisure Family

8/10

Excellent

20 Dec 2023

Dav

Family / Couple Type resort

Pleasant Hotel worth upgrading to Royal Level if u like ur food and drink .

Friends_and_family Friends

6/10

Pleasant

29 Oct 2023

Kim

We stayed one week with our 16 year old son. On check it we were asked to pay an invoice of nearly 3,000 euros even though we had paid months earlier. This also happened to us in July at Barceló Mexico. They phoned us later to confirm the bill had been paid but we did not need that stress! Room was clean but no tissues and mini bar not re stocked even with water, you have to pre book breakfast and dinner every day using the app which is a pain. Bed comfortable and good shower, clean towels daily. Remote location means you need to pay for taxis, 25 euros to Siam park each way, 30 euros each way to jungle park and 20 euros to the airport. Service inconsistent, drinks not always offered, pool service intermittent, this is what you pay extra for and it was lacking. Signs up saying no to reserving sun beds yet this happened and was not challenged. Sadly it did not live up to our expectations.

Leisure Family

10/10

Exceptional

06 Oct 2023

Martin

This is a great all inclusive hotel. If you can afford it, the royal level is well worth it for the upgrades it brings. The rooms were good and the food in all outlets was also good. Royal level clients have upgraded drinks, extra dining options of decent restaurant quality and a reserved pool area with waiter service. It's close to the airport so you do get aircraft noise though it's not so much as to be grating. Entertainment was not bad with daily shows of varying quality, but it's not Vegas. The hotel has a good facility if you have a late flight where you can shower, etc. after the pool. Breeze bar is a nice spot for lunch. All the staff I met were lovely and friendly. One or two areas of the building such as decking is showing its age but overall it's a well cared for property. Parking is good, there's a small town nearby you can walk to and bus routes too.

Leisure Self

8/10

Excellent

07 Jan 2023

Raffaele

Overall, a beautiful hotel, delicious food and wonderful staff but the Royal Level needs some tweaks. It’s a huge hotel with lots of options but we weren’t guided as to how it all worked, with regards to the Royal Level, half board etc.

We didn’t get our Royal Level check in experience, or Welcome Drink, as the desk was closed and no follow up the next day either which would have been nice.

They need to sort the music at the RL pool - some days there was none, some days it went from radio, to playlists, some days rock!? When there was none, you’re left with the sound of constant bouncing balls from the games courts next to it as a soundtrack!

I noticed they had staff going round the Plaza pool telling guests what was going on/events etc. This didn’t happen at the RL pool.

They should offer a small snacks menu at the RL pool to elevate the experience.

The Spa was also severely understaffed and problematic to book. Appointments were changed, slots were juggled. The treatments themselves, when we finally got them, were great, as were the therapists, but for a hotel of that size, they need to have more staff there - we were restricted as to what we could actually have due to time constraints and available therapist skills, making their extensive spa menu pointless.

Shout out to the awesome Hilary who hosted the RL restaurant. Wonderful smile and always helpful. Also the enthusiastic Cristobal who headed a few activities we went on.

Leisure Family

10/10

Exceptional

25 Dec 2022

Paola

Lovely place and straff !

Leisure Family

4/10

Poor

08 Dec 2025

Helena

Underbar havsutsikt men vistelsen stördes av allt buller (musik med mkt hög volym) från diverse aktiviteter runt om inom hotellområdet större delen av dag/kväll.

Partner

8/10

Excellent

22 Sep 2025

Helena

Saubere, großzügige Zimmer, super nettes Personal und sehr gutes Essen. Leider kein Zugang zum Meer zum Baden ins Wasser möglich. Kein Strand in der Nähe.

Leisure Partner