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Ona Alborada

Tenerife · Spain

Fernando Salazar, s/nView location

8.4/10Excellent269 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.6/108.6
Condition8.0/108.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ona Alborada

There are a total of 282 guest rooms on the premises.

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When you stay at Ona Alborada Apartamentos in Arona, you'll be on the waterfront, within a 15-minute drive of Siam Park and Puerto Colon Marina. This hotel is 11.9 mi (19.2 km) from Fañabé Beach and 10.1 mi (16.2 km) from El Duque Beach.

Make yourself at home in one of the 285 guestrooms, featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as separate sitting areas and coffee/tea makers.

Featured amenities include a 24-hour front desk, multilingual staff, and an elevator.

Popular amenities

Free WiFi
Parking available
Concierge
Entertainment
Non-smoking
Childcare
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 6:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby By ocean Professional property host/manager Pets not allowed Service animals are allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • An in-room safe is available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Czech

    German

    Russian

    English

    Italian

    French

    Dutch

    Spanish

Nearby attractions

Canaries Plongee Tenerife 0.5 km / 0.3 mi
Buceo Tenerife 0.5 km / 0.3 mi
Playa de las Galletas 0.6 km / 0.4 mi
Tenerife Beaches 0.9 km / 0.5 mi
Playa de la Ballena 0.9 km / 0.5 mi
Callao de la Cochina 2 km / 1.2 mi
Complejo Turístico Amarilla Golf 4.4 km / 2.7 mi
Golf Los Palos 5.2 km / 3.2 mi
Los Palos Golf Center 5.3 km / 3.3 mi
Playa de la Arenita 7.6 km / 4.7 mi
San Miguel Castle 8.4 km / 5.2 mi
Medieval Adventure at Castillo San Miguel 8.5 km / 5.3 mi
Aloe Park 8.8 km / 5.5 mi
Rebu Park 8.9 km / 5.5 mi
Amarilla Golf and Country Club 8.9 km / 5.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 282
  • aparthotel
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-4

    Photos are not available for this room type.

    Ona Alborada

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 3–3 • Adults: max. 3 • Children: max. 0
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-4

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SEA VIEWAPARTMENT • SEA VIEW • 1 BedroomAPT.VM-3

    Photos are not available for this room type.

    Ona Alborada

    APARTMENT SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–2 • Adults: max. 1 • Children: max. 1
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.VM-3

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SEA VIEWAPARTMENT • SEA VIEW • 1 BedroomAPT.VM-2

    Photos are not available for this room type.

    Ona Alborada

    APARTMENT SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 0
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.VM-2

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-2

    Photos are not available for this room type.

    Ona Alborada

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 0
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-2

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SEA VIEWAPARTMENT • SEA VIEW • 1 BedroomAPT.VM-1

    Photos are not available for this room type.

    Ona Alborada

    APARTMENT SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.VM-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-1

    Photos are not available for this room type.

    Ona Alborada

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-3

    Photos are not available for this room type.

    Ona Alborada

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–2 • Adults: max. 1 • Children: max. 1
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-3

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SEA VIEWAPARTMENT • SEA VIEW • 1 BedroomAPT.VM-4

    Photos are not available for this room type.

    Ona Alborada

    APARTMENT SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 3–3 • Adults: max. 3 • Children: max. 0
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.VM-4

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-5

    Photos are not available for this room type.

    Ona Alborada

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 3–3 • Adults: max. 1 • Children: max. 2
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-5

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-6

    Photos are not available for this room type.

    Ona Alborada

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 3–3 • Adults: max. 2 • Children: max. 1
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-6

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SEA VIEWAPARTMENT • SEA VIEW • 1 BedroomAPT.VM-6

    Photos are not available for this room type.

    Ona Alborada

    APARTMENT SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 3–3 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.VM-6

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SEA VIEWAPARTMENT • SEA VIEW • 1 BedroomAPT.VM-5

    Photos are not available for this room type.

    Ona Alborada

    APARTMENT SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 3–3 • Adults: max. 1 • Children: max. 2
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.VM-5

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ona Alborada

8.4
Excellent
269 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.0 /10
Amenities
8.0 /10
100 reviews shown
6/10
Pleasant
04 Jun 2026
Aaliyah
Detailed review:
Apartment is nice and spacious but be aware of these things aren’t in description when booking. These rules were on a paper given to us at check in. My stay was alright, but i personally wouldnt book again.

1. Your room won’t be cleaned unless youre staying more than 7 nights. No change of bedsheets, bins, anything. they do provide extra bin bags and a mop- but our mop had bird poo on it from being left on the balcony😬

2. Towels can be changed at €2 PER towel

3. There is no ac, fans have to be rented(€?) from reception.

4. Safe also has to be paid for at €3 per day.

5. Breakfast is not a huge variety as previous reviews stated, it is a very basic breakfast of the same beans, hash browns, sausages and sweet items every day. No veggie meat alternatives.

6. The sewage system stinks, the bathroom sink would smell a lot randomly.

7. our mini fridge smelled HORRIBLE!couldn’t open it for more than 5 seconds without a disgusting smell filling the room, everything you put in there smells bad after.

8. There was a short power cut during our stay- but this wasn’t too bad.

Why we didn’t report the smells is because we just kept the fridge closed in the end& the sink smell would come & go.

Overall, yes the room is nice but do not book expecting aparthotel amenities because it is JUST self-serve. If you are prepared for this, then it’s fine but i personally wasn’t.
Location is decent, some shops& restaurants nearby. proper beaches+strips 20mins away by car.
8/10
Excellent
31 May 2026
Rahman
Spacious one-bedroom apartment with beautiful views. The breakfast is excellent and it's great value, plus there is free parking outside. Only downsides: the couch isn't comfortable for a third guest, and it's nearly an hour's drive to the mountain hiking trails
Family_with_children
8/10
Excellent
27 May 2026
Pauline
Lovely holiday in a great location. Staff were very helpful especially Carlos on reception. We have already booked to come back.
Partner
10/10
Exceptional
24 May 2026
Tatiana
I had a great stay at the property. The staff were excellent. The animation staff were lovely especially Diane and Carlo. I had so much fun as solo traveler as well. It was brilliant i will visit again.
Self
8/10
Excellent
23 May 2026
Nicholas
Beautiful place to stay only problem is that there was a oversized roach that came out to play when it was 5am and I just came in from partying threw me off guard as I’m not familiar with roaches I thought it was a sweet rapper then it began freestyle dancing across the floor which left me speechless I had to get security to kill it. The apartments are too nice to behaving those buggers creeping around…
8/10
Excellent
17 May 2026
Sergiy
Food is good. Salt water huge swimming pool is excellent.
Partner
4/10
Poor
11 May 2026
Abel
Well, the hotel isn't exactly horrible—especially since it has just been renovated—but it suffers from major structural issues regarding sewage disposal. The \"ocean views\" are misleading, as they are seen from the rear balcony and are located more than 500 feet away. The cleanliness is relatively good; however, the rooms lack air conditioning, and you are forced to rent fans. The staff appears competent but comes across as rather unexpressive.
Family
10/10
Exceptional
01 May 2026
nina
Apartment very clean, light & spacious. Lovely balcony. Pool is beyond belief! Breakfast everything & anything you might possibly want. Excellent!
Partner
10/10
Exceptional
30 Apr 2026
Amir
Todo estuvo muy bien, solo a veces en el buffet tuvieron mal servicio
Partner
10/10
Exceptional
19 Apr 2026
Sarah
This Aparthotel has everything you need for a relaxing stay in Tenerife. The apartment is large, nearly all have a sea view (ours was obscured by tropical trees filled with beautiful tropical birds - a pleasant bonus). The pool really is filled with filtered seawater, which is emptied weekly, cleaned then refilled. When you swim out to the deep end (nearest to the coast line) you can see a beautiful view of Mount Teide on a clear day).
The entertainment team offer relaxing poolside group stretch/pilates sessions most days, with stunning backdrops of the ocean/ pool & mountain all at once. Some afternoon light fun activities for families which include darts, boules, aquagym and themed fun by the pool most days (weather dependent of course).
Excellent bus routes link this Aparthotel with the south airport (40 mins on the bus) which offers further routes around the island ((we took a bus to Santa Cruz for the day for museums and shopping & Playa de las Americas for sandy beach days ).
The aparthotel is very close to supermarkets, pharmacies, excellent cafe's. A 5 minute walk greets you with a small Marina filled with sea-view restaurants for locally caught seafood specialties. Make a little effort with the language and you will be welcomed with open arms (not a Brits-abroad town).
The aparthotel has a very small sandy beach next door which offers excellent snorkelling. The on-site restaurant has good quality food, evening live music and a really good daytime poolside menu.
Family
6/10
Pleasant
17 Apr 2026
Kenyan
Yes
yes
10/10
Exceptional
16 Apr 2026
Katherine
We stayed for a week in March in a 3rd floor apartment.We arrived early so Used the luggage lockers (2 euros) to store our bags and were able to use the facilities until check in. Really lovely helpful lady in reception.
The pool is massive, saltwater and fantastic. Pool area very clean, loads of loungers, never busy with well kept toilets and a nice bar and snacks bar.
10/10
Exceptional
05 Apr 2026
Valerio
We had great time at Ona Alborada.
We must to thank the whole staff, in particular Vanessa, Giorgia, Carlos and Carlos the Reception Manager for being looking after us.
Special thanks to the breakfast staff as fot being the holy Easter week, they have been over any expectation.
They were all and above , massive queue every morning outside but very smooth going through...the lady welcoming us at the breakfast was just amazing and was also everywhere during breakfast time.
The whole staff i have to say very attentive and professional at the top level. For an easy place like that they would deserve 10 stars, not only 5.
To everyone, a massive thank you for making our short holiday break memorable!!!

Pretty sure we will see you soon again!!!
Partner
6/10
Pleasant
05 Apr 2026
Martin
The pool and grounds were clean
8/10
Excellent
01 Apr 2026
Natalia
There is no cleaning if you are staying less than 5 days. Swimming pool is huge and filled with Atlantic water, early morning water pumping into the pool to top it up, once a week the pool is emptied cleaned and filled with fresh ocean water, huge advantage compare with the majority of other hotels with chlorine water.
Food is not impressive at all. You won’t be hungry there is plenty of vegetables but almost no meat.
I’ve chosen this hotel only because of its pool with Atlantic Ocean water.

10/10
Exceptional
27 Mar 2026
Lee
Everything was great except there was no evening entertainment at the hotel or locally so you would have to get a 30 min bus to las americas but 10/10 otherwise
Friends
8/10
Excellent
26 Mar 2026
Mandy
Yes
Self
8/10
Excellent
17 Mar 2026
Lukas
Good and rich breakfast and dinner
Friends_and_family Friends
6/10
Pleasant
01 Mar 2026
Alan
Room was good the pool was great and the reception staff were fantastic. The pool bar meal was poor and the bar staf need more training.
Partner
8/10
Excellent
19 Feb 2026
sophia
The apartment is large and clean, though it is not serviced every day. The view is nice, and check-in was easy. If you need to rent a car, the staff take excellent care of the process, which was a big help. The lady who assisted us at check-in was very kind and accommodating—I wish I knew her name, as she was incredibly helpful.

The pool is large, but after trying it once, we didn’t want to swim again as it seemed dirty. The apartment has an on-site restaurant, and there are plenty of stores nearby. The kitchenette is great for cooking inside, and the bathroom is spacious.

Overall, we enjoyed our stay and would recommend it.
Partner
8/10
Excellent
09 Feb 2026
andrew
yes, clean and good staff
10/10
Exceptional
01 Feb 2026
Olivia
Lovey apartment with good kitchen amenities. Really light and spacious and had a sea view from the balcony! The reception staff were helpful and the pool was lovely and very clean. Good location - not too touristy and very accessible to bus routes
Partner
8/10
Excellent
26 Jan 2026
jess
stay was good other than the two cockroaches that we had to kill
Leisure Friends
8/10
Excellent
23 Jan 2026
john
Friendly staff nice large modern room with sea view, definitely stay again
10/10
Exceptional
16 Jan 2026
Alina
I came for four nights in January with a couple of friends and we loved it here. The staff are all lovely, the apartments are spacious and very clean. We only paid for the breakfast so cant comment on the rest of the food but I was inpressed by the breakfast, there was absolutely loads of choice. It was handy to then be able to prepare our lunch in the apartment and eat out in the evenings.

The pool is a good size and i love that theres a little private beach too.

Loved it and would 100% come again
Leisure Friends
8/10
Excellent
11 Jan 2026
Zoran
Ok
8/10
Excellent
10 Jan 2026
OZGUR
Clean, good location and helpful staff
Leisure
10/10
Exceptional
02 Jan 2026
Derek
5 Star Stay for Me at Ona Alborada in Las Galletas

I truly loved my entire stay at Ona Alborada in Las Galletas and for me it was a full five star experience. One important thing to mention right away is to not judge this place by its cover. From the street the outside of the resort honestly looks rough and uninviting and could easily be mistaken for an old gulag style prison or some kind of underground secret bunker. However the moment you step inside the lobby everything changes and the atmosphere immediately feels welcoming relaxed and well cared for.

I stayed in a recently renovated room on the third floor that overlooked the water and everything about it was perfect. The room felt fresh modern and comfortable and the view was absolutely stunning. Waking up every day and looking out over the ocean felt like a million dollar experience and never got old.

The pool area was one of my favorite parts of the property. The loungers were comfortable and it was the perfect place to relax all day while enjoying the beautiful ocean view. It was peaceful and ideal for unwinding whether you wanted to read swim or simply sit back and enjoy the scenery. The view from the pool area is truly gorgeous and makes it easy to lose track of time.

Breakfast at the hotel was very good with a nice variety of fresh options available each morning. There was a little bit of everything and it was more than enough to start the day off right. In the afternoons the bar restaurant was also excellent.
Leisure Family
10/10
Exceptional
26 Dec 2025
Peter
Very spacious apartment with great views. Friendly staff and great meal choces
Leisure Family
10/10
Exceptional
17 Dec 2025
Denlectro
Place was clean. Staff was really helpful! The lady at the desk is a superstar! I really should have found out her name! The hotel is amazing! Food Amazing!
10/10
Exceptional
24 Nov 2025
Massimiliano
Clean hotel, swimming pool annexed to the ocean is a unique experience
Leisure Partner
10/10
Exceptional
15 Nov 2025
Mark
Modern and spacious rooms with good facilities.
Self
10/10
Exceptional
09 Nov 2025
Tetyana
Food and swimming pool are awesome
Friends_and_family Family
10/10
Exceptional
04 Nov 2025
Helen
This hotel was amazing! So friendly and helpful. We ate breakfast there daily and it was brilliant. In the evenings we went out for dinner, so many options available. The rooms are simply fantastic!
Our view - wow! The pool was cold but it’s a sea wafer pool, so what else would you expect. They clean the pool weekly and that was great to watch.
Leisure Family
8/10
Excellent
26 Oct 2025
Stuart
No air-conditioning in rooms
Leisure Family
8/10
Excellent
02 Jun 2025
Kevin
Area very Spanish which we liked . Apartment spacious but drain smell in bathroom.We bought some air freshener No \"beach\"amenities and pool was dirty and cold.
Leisure Partner
2/10
Poor
12 May 2025
Nathalie

Do not stay here

I had a very disappointing experience at this hotel, and I feel compelled to share my concerns.

First and foremost, the pool was absolutely filthy. It was clear that it hadn’t been cleaned in months. The water was murky, and the surrounding pool area was equally disgusting. This was a major letdown as I was looking forward to relaxing by the pool, but instead, it felt like a health hazard.

To make matters worse, the so-called “relaxation area” was in the middle of a building site. The constant noise of drilling all day made it impossible to unwind. I spoke with the hotel manager about this, but his response was dismissive, saying it didn’t matter because the construction was on the other side of the fence. As if noise can’t travel through a fence! It was beyond frustrating.

On the other side of the pool, there was more construction, and to top it off, portable toilets were right next to the fence. The smell was unbearable, and it was extremely off-putting to try and relax next to these facilities.

Additionally, I chose this hotel because they advertised themselves as “dog-free” due to my allergies. However, there were dogs everywhere—some even in the lobby. When I complained to the reception manager, he rudely explained that some guests live there permanently and are allowed to bring their dogs. That’s fine, but you can’t advertise yourself as a dog-free hotel and then disregard that policy!

Overall, the customer service was horrendous, and my stay was far from relaxing.
Self
2/10
Poor
21 Apr 2025
Matthew
DO NOT STAY HERE! The photos are lies. This place is awful. The fountains are empty. There is construction everywhere, not just at the restaurant that burned down, but all through the halls and rooms. There is no view of the ocean because construction fencing surrounds the pool area. There is exposed wiring in the hallways, splattered paint on the walls and floors, painters tape left all over the place, broken floor tiles, cracked concrete, the list doesn't end.
The pools are disgusting, they're never cleaned. We woke up covered in dozens of bug bites.
There's a reason they don't offer refunds. They know they can use their photos to get you to book the place and that once you arrive you will want to leave. But they have your money and that's all they care about. We couldn't stay and left for another hotel and just ended up eating the cost of 2 hotels. It was probably cheaper than the medical bills we would have had if we had stayed at the Ona Alborada Apartments. WORST PLACE EVER.
Leisure Family
10/10
Exceptional
02 Apr 2025
Magdalena

Very nice

Very nice room. Looks like freshly renovated. Staff very friendly. They recommend us lovely restaurant.
Friends_and_family Family
4/10
Poor
18 Mar 2025
Samantha

Constant construction works ruined the holiday

On arrival on a Sunday the apartment was comfortable, clean and newly decorated. I was a little disappointed that I had to pay an additional daily fee for use of the safe but it was not an excessive cost but considering the cost for 5 nights I felt it could have been included. Unfortunately after my comfortable first night, I was woken up to pneumatic drilling immediately outside my balcony at approximately 8:30am, this continued for the full 4 days between just after 8am most days until 5pm. For respite I tried to get some peace and quiet by the poolside only to find there was a digger and other construction equipment rebuilding the old restaurant and bar area. The noise certainly did not provide a relaxing holiday environment, whilst I understand that works have to be done, there had been no mention of this on booking, or when checking in and even though I raised my complaint with the front desk, they did not appear to take my concerns seriously and only offered a free towel exchange and a late check out, neither being of use to me. So disappointed as it could have been a lovely break.
Self
8/10
Excellent
04 Mar 2025
RAFAEL
I wasOk. but i like to be on the las america area is most nices by that beach,
Leisure Partner
10/10
Exceptional
15 Feb 2025
Yvonne
Lovely room, much bigger and nicer than we had expected. Cleaning only every 7 days - we were there for 5 nights and a change of towels/bins emptied in that time would have been nice, but not the end of the world. Great pool and central location. Hope to return!
Leisure Family
8/10
Excellent
15 Feb 2025
Perry
Very nice place ...but lockers for your luggage come on and 2 euro ..

Bit dated in places
Leisure Friends
8/10
Excellent
27 Jan 2025
Susan

A nice hotel

I was very happy with the room and it's position and generous balcony. It was bright and fresh and clean. The pool and surrounding outdoor area also very good. The reception and cleaning staff were helpful. Also the location of the hotel was very good. On the downside, I was disappointed at the number of add-on charges for using room safe, beach towels hire, storing luggage. Also a bit disappointed that on arriving at 2:30pm the receptionist didn't check to see if my room was ready and I was just told to return at 4pm the official check in time. The only other issue was unreliable wifi but when reported it was sorted out very promptly.
Overall I enjoyed my stay and would stay there again
6/10
Pleasant
06 Jan 2025
Andrei

Is worth it

Great location on Costa del Silencio very nice modern room good facilities friendly staff
Friends_and_family Family
8/10
Excellent
04 Dec 2024
Katarina
from the outside, the buildings appear that they had their best timesnlong over; inside, the corridors and rooms are nicely refurbished, room was spacious with comfy beds and spacious terrace with nice views; towels are only changed once a week (unless paid for early exchange), same with housekeeping, so it's ok for a short stay but would not recommend staying loblnger than a few days; the area is very quiet so not ideal for families with kids that would like some more fun
Leisure Friends
10/10
Exceptional
15 Nov 2024
Colin

Fabulous stay

This our second stay here and loved it both times. The staff are great so helpful nothing is too much bother. Would defiantly recommend the pool was great the room is comfortable and has smart tv’s in the living room and bedroom
Partner
8/10
Excellent
09 Nov 2024
jane
I liked my room. Clean, modern. I loved swimming in the seawater pool.

I was woken up a couple of mornings with drilling and hammering nearby in the building.
The area around the pool is a bit dated and in some places a bit unsafe.
Leisure Self
8/10
Excellent
03 Nov 2024
Tatjana

Nice apartments.

The only reason I'll take a star off is that cleaning should be done at least every other day, towels should be changed every other day, well, include that in the price! Overall, the location is great, shops and a bus stop are within walking distance, and there's a laundry room literally around the corner. Very nice staff, we had a late flight and we could leave our bags in a locker at the reception. 🌸
Friends_and_family Family
8/10
Excellent
30 Oct 2024
David

Just a Two Night Stay.

The Pool Bar is currently being renovated, but we didn’t really require that service on our two night stay.
The Pool Lifeguard however, was an absolute star. He came and assisted me with the sunshade, and was rushing to help people into and out of the pool, was cleaning with the scoop etc, I never saw him just sitting.
All Reception staff were polite, friendly and chatty!
Partner
6/10
Pleasant
18 Oct 2024
Randolph
It was great
Partner
6/10
Pleasant
17 Oct 2024
Natasha Ruth
The pool was amazing. Biggest pool I have had at a hotel. The room was very modern and nicely furnished and had everything we could need for our stay. The shower head was a little broken and wouldn't stay up unless you had the water at the perfect pressure but it was fine. The staff were all very friendly. There is no room cleaning/towel replacements unless you are there for a week which was fine for us but just to be aware of. And also no air con anywhere in the building. It is also among residential apartments.
Leisure Friends
4/10
Poor
23 Sep 2024
Mohamed Abdalla Mahmoud
Overall it was good however, very disappointed with the all-inclusive advertisement eventhough the restuarant is under construction.
10/10
Exceptional
21 Sep 2024
Margot Archer
Good
8/10
Excellent
21 Sep 2024
Anthony
The hotel is all that is left of the previous resort of Ten Bel. Whilst some improvements have been made there is still some way to go.
Leisure Partner
4/10
Poor
20 Aug 2024
Samantha
What I arrived late at night at the hotel, I was waiting to be served as a customer in front was complaining that there was no water to thr property. Not what you want to hear on arrival..the Night Manager was friendly and professional despite the obvious pressure.
I paid extra for a sea facing room. I got a garden view with sea at rhr end of it. Not what I had in mind. There was no restaurant on site (being refurbished he said). I had not eaten since the cheese & biscuits at lunchtime.on.the plane at 2. And it was 8.30pm by the time I checked in.
I booked another place for the rest of my holiday and asked for a refund which I did not receive. I dont know why Expedia allowed the apartments to be advertised when there was no water supply to.the property. Also no restaurant. I had two biscuits and water for dinner. Awful experience not helped by the day time staff who refused to refund me or accept that I did not have a sea view room. Among other things. I've never been to Tenerife and a single woman travelling on her own and I did not feel safe enough to go out on my own in the area.
The room had a comfortable bed and pillow but was hot and airless. The rooms look like they've been decorated by IKEA. Plastic chairs on the balcony which is sizeable.
I got lost finding the room and noticed several rooms were being finished so works are still being carried out at the property and I would not have booked it if I had known.
I left thr next day, as I had booked somewhere else
Leisure Self
6/10
Pleasant
16 Aug 2024
Cosimo
Mancanza di cooperazione dello staff.
Leisure Family
10/10
Exceptional
09 Jun 2024
Sophie
Stayed here for a week 1st june 2024 - 8th june 2024 with my partner. Upon arriving we parked on the free carpark opposite the hotel roughly 15 seconds away. Greeted by a lovely gentleman on the front desk unsure of the name but he was great and talked us through everything we needed to know during our stay. We stayed in the newly furbished apartment which was lovely and accommodated all of our needs. The pool area was great and the sea salt pool was massive and beautiful to look at aswell as the sea. They had a pool bar which was open 10am to 6am which offered drinks and a selection of food. Overall the stay was brilliant. The only things i would suggest to the hotel to look into for the future would be a slightly later check out than 10am or have the option to keep the room on, the rooms cleaned more often as I found one time during our week stay wasn’t enough and air con fitted if possible as the fan in the bedroom just circulated hot air.
But overall lovely place.
Leisure Partner
8/10
Excellent
27 May 2024
Jade

beautiful

room was beautiful and clean , staff were all friendly and helpful and pool was beautiful. only downside is no entertainment or restaurant but there’s a shop across the road and plenty of places to get food. we had a sea view room and it was stunning especially watching the waves in the evening build up. would definitely go again.
Partner
10/10
Exceptional
26 May 2024
Jean-philippe
Très bel appartement avec vu sur la mer, piscine tres grande.
Hotel trés joli ,pas loin des magasins.
Les personnes à l accueil sont très gentilles.
Je recommande.
Leisure Partner
8/10
Excellent
01 Apr 2024
Usha

Very nice Hotel

The building from outside looks awful but don’t judge the book by its cover totally goes well for this hotel. Newly renovated, pool connecting to the sea, room has both microwave and hob with fridge.Very nice place to stay for a quite holiday!
Self
10/10
Exceptional
16 Mar 2024
richard
I stayed in an apartment that looked like it was recently refurbished. Great apartment and well set out. I wanted a quiet location and this fit the bill perfectly.
Leisure Self
8/10
Excellent
20 Feb 2020
Verified traveler
Highly recommend giving this hotel a chance. Yes, it looks like a car park from the outside, but how long do you intend to spend looking at that view when you have a wonderful sea pool and and are positioned literally on the edge of the sea.
The highlights of this hotel are the views, it's cleanliness, comfortable firm beds, amazing water pressure in the shower, a huge sea water pool and the courteous, friendly, hard working, helpful staff.
I had an issue that needed attention. Reception listened and referred me to the manager. We had an amicable discussion and the situation was resolved. The manager clearly appreciates his staff and has realistic ambitions to improve the hotel.
The restaurant chef's catered to my garlic intolerance and cooked me meet or fish without garlic. This was well above and beyond what I would have expected in a 3* hotel. Huge thanks to them.
The not so good. The hotel is of concrete construction, typical of the period, tired and in need of a range of repairs. If you can see past this and remember that you have probably paid a relatively low price you should enjoy your holiday.
One thing we definitely found irritating was the number of smokers. It was possible to find sunbeds that were spaced out more and further from the bar so we managed to minimise the impact. The hotel should definitely consider allocating non smoking areas in the bar and in the pool patio areas.
We would definitely stay at this hotel again.
Leisure Partner
8/10
Excellent
03 Feb 2020
Verified traveler
This hotel is under new management and it’s clear they are trying hard to make everyone’s holiday a good one. It is a bit tired looking but exceptionally clean and in a great location.
Leisure Friends
8/10
Excellent
28 Nov 2019
Sarah

Relaxing holiday

We had a lovely stay here. The place is outdated but it's clean. All the staff were helpful and happy.
Partner
8/10
Excellent
07 Jul 2026
Muki
Fint opphold, anbefales hvis du reiser med vennegjeng. Men de har ikke oppvaskmaskin til å vaske kopper, tallerken og ingen ovn. Så liten ulempe der
Friends_and_family Friends
4/10
Poor
30 Jun 2026
Isabelle
Ce qui ne m'a pas plu :

J'ai été déçue par l'état de la piscine, qui était envahie par les algues. En une semaine, elle a dû être vidée deux fois, ce qui fait que nous n'avons pas pu en profiter autant que prévu. C'est vraiment dommage, surtout qu'elle était très grande.
J'étais en formule tout compris, mais d'un jour à l'autre, certaines boissons que nous consommions sont devenues payantes. Je trouve cela incompréhensible.
J'ai également trouvé des cafards dans la chambre, ce qui m'a beaucoup déçue.

Ce qui m'a plu :

L'appartement était spacieux et confortable. Le buffet du petit-déjeuner et du dîner était satisfaisant, avec un bon choix de plats. En revanche, le buffet du midi proposait peu de choix.
La piscine offrait une très belle vue sur la mer, ce qui était agréable. Enfin, certains membres du personnel étaient accueillants et sympathiques.
Friends
8/10
Excellent
18 Jun 2026
FRANCOIS
pas d eau proposee gratuitement lors des repas
Partner
8/10
Excellent
25 May 2026
Heiko
Neue und moderne Einrichtung der Apartments.
Self
10/10
Exceptional
24 May 2026
magali
Personnel très serviable et agréable, appartement très propre, grand, très bonne literie. Petit-déjeuner buffet très varié et complet (du chaud, du froid, du salé, du sucré, des fruits frais entiers ou coupés), la salle donne sur la belle piscine, cadre vraiment magnifique.
Emplacement idéal, supermarché à côté, grand parking en face de l’hôtel et promenade au bord de mer avec tous les restaurants à 2 pas.
Je recommande à 100% cet hébergement !
Partner
8/10
Excellent
17 May 2026
Victor
Pas d’entretien quotidien de la chambre pendant notre séjour.
Très bien située , permettant de visiter facilement l’île en voiture
Partner
10/10
Exceptional
16 May 2026
Peter
Groot en schoon zeewater zwembad
Partner
8/10
Excellent
12 May 2026
MATS-OVE INGEMAR
Dom krav som vi har så uppfyller boendet det med glans
Partner
10/10
Exceptional
07 May 2026
Gianmarco
Ottima e bella struttura nuova colazione eccellente
Partner
8/10
Excellent
06 May 2026
Andre
Etwas renovierungsbedürftig, aber top Pool und gutes Frühstück.
Partner
10/10
Exceptional
05 May 2026
samuel
Emplacement top
Nourriture top
Chambre top
Piscine top
R A a just go :)
8/10
Excellent
18 Apr 2026
Anne Lise
Elsker hotellet og dets beliggenhet samt den dejlige morgenmad
Partner
2/10
Poor
18 Apr 2026
Ban
Hemskt och inte som bilderna
6/10
Pleasant
02 Apr 2026
Johanne
Le salon de l’appartement qu’on nous avait assigné n’avait même pas de fenêtre vers l’extérieur, il fallait aller sur le balcon pour voir dehors. On nous a changé d’appartement pour un surplus de 20 euros par jour; là on pouvait voir la piscine et la mer, mais aussi les toits plats des restos de l’hôtel et un terrain vague contenant des résidus de construction. Ils ne font le ménage des chambres que 1 fois par semaine.
Friends
8/10
Excellent
25 Mar 2026
CLARISA
現地の物価がそんな高いのに、宿泊の値段が高いでした。サービスが宿泊込みと思ったら、別料金となっていました。部屋掃除、タオル交換もかかります。それは残念でした。
6/10
Pleasant
25 Mar 2026
Tom
Dårlig renhold, på 7 dager ble det skiftet håndklær og sengetøy en gang. Ikke vasket i det hele tatt. Skittent i ganger og heis. Greit bassengområde.
10/10
Exceptional
24 Mar 2026
Reza
Europas största saltvattenpool intill havet, en vidunderlig vy
Friends_and_family Friends
10/10
Exceptional
22 Mar 2026
Gerdina
Fijn dat er rekening gehouden werd met mijn gebroken been en daardoor korte loopafstand naar de lift!! Iedereen is zo aardig en klantvriendelijk. Alle leuke koffietentjes binnen een straal van 650 meter en veel leuke supermarkten die thuis koken heel leuk en betaalbaar maken
Friends
8/10
Excellent
17 Mar 2026
Antti
Siisti huone, asiallinen henkilökunta ja erinomainen aamiainen.
Partner
10/10
Exceptional
14 Mar 2026
Elisa
Der Boden vom Zimmer war etwas dreckig beim Einzug aber ansonsten war alles top top sauber. Das Personal an der Rezeption ist wirklich nett nur man musste etwas mit denen diskutieren um Verbandmaterial zu bekommen zwecks einer Verletzung.
Wir hatten Blick aufs Meer. Die Zimmer sind wirklich sehr groß und bieten allen was das Herz begehrt.
Das Frühstück und Abendessen ist wirklich Klasse. Nur schade das keine Getränke beim Abendessen inklusive sind. Man könnte wenigstens Wasser parat stellen. Es gibt auch Partys die Veranstaltet werden.
Partner
8/10
Excellent
03 Mar 2026
Heiko
Der direkte Meerblick war von Palmen und Pool ein bißchen eingeschränkt. Reinigung und Wäschwechsel erfolgte bei 10 Tagen nur einmal. Die Apartments sind alle neu saniert und modern eingerichtet. Das Gebäude von außen sieht schrecklich aus.
Der riesengroße MeerwasserSwimmingpool ist super.
Essen kann ich nicht beurteilen da ohne Verpflegung gebucht. Im Ort gibt es viele Restaurants und Supermärkte.
Self
6/10
Pleasant
27 Feb 2026
Oskar
Simpelt hotel
8/10
Excellent
27 Feb 2026
Sabine
Zimmer / Apartment was ok after I kicked up a fuss when we first were allocated a room with view of a dark and unpleasant inner courtyard and looking at concrete and nothing else. Staff initially did not want to give me another room, claiming they were fully booked(not true by far!
Partner
10/10
Exceptional
23 Feb 2026
nathalie
Chambre impeccable
Ensemble parfait
Partner
8/10
Excellent
21 Feb 2026
Ingvar
Bäst är den enorma havsvattenpoolen, precis i kanten av Atlanten. Besökte också den fina a la carte restaurangen som hade väldigt bra mat och supertrevlig personal.
Partner
10/10
Exceptional
17 Feb 2026
Greta
Mooie kamer. Lekker restaurant. Dichtbij de zee
Family
10/10
Exceptional
13 Feb 2026
Herman
Very nice place. Recently renovated modern and lovely.
10/10
Exceptional
12 Feb 2026
HEINZ THOMAS
Das Apartment war sehr gut, die Ausstattung ziemlich neu, Wohnraum mit Küche, Schlafzimmer und Bad. Frühstück war auch sehr gut. Das Personal war immer freundlich.
Leisure Partner
2/10
Poor
04 Feb 2026
Lilyanne
Het verblijft is niet erg na wens. Het geheel van de de gebouw maar vooral de kamer ruikt erg naar riool, vooral in het ochtend vroeg. De bedden worden niet nieuw gezet, de kamer worden pas per 7 dagen schoongemaakt waardoor je extra baddoek of wc rol moet kopen. Na het inchecken moesten we dat melden bij de receptioniste. Ontbijt en Diner was opzicht wel ok. Erg jammer dat er geen drinken inclusief zijn bij het diner. Dat moest je betalen en de prijs waren ook niet bepaald goedkoop of zo.
Friends_and_family Family
4/10
Poor
31 Jan 2026
Debora
Il personale gentile e accomodante , unica nota positiva.
Maxi hotel 'bruttalista' che necessita un restauro, a parte la camera che era molto bella appena rifatta, in un posto inutile con un costante odore di fogna, che e' una prboematica frequente di Tenerife , ma qui lo senti anche in camera al quarto piano.
Assurdo poi il costo del posto... ti fanno pagare anche 1 euro per pesare il bagaglio o 2 per tenerli in un locker. Per compensare la trascuratezza e l'odore dovrebbero farti, invece di pagare, un regalo
10/10
Exceptional
28 Jan 2026
Cristina
Muy lindo hotel con comida incluida
8/10
Excellent
17 Jan 2026
Arnauld
Non manque une passoire pour les pâtes et le riz un petit peu.
Partner
4/10
Poor
26 Dec 2025
ulrika elisabeth
Fin leilighet og bad. Veldig harde senger og beddsofaen var super dårlig. Inge mulighet for overmadrass eller lignende. Kun 2 dyner per rom,så en av oss var nøgd å bruke pledd. Kun vasket 1 gang/uke og håndklær blev ikke skiftet på 10 dager.
Leisure Family
8/10
Excellent
24 Dec 2025
Anne Lise
Rent og roligt
Partner
10/10
Exceptional
18 Dec 2025
Ylva
Rent och fräsch lägenhet. Otrolig pool och bra bar och restaurang i poolområdet. Rekommenderas varmt.
Friends_and_family Family

Location & surroundings

Ona Alborada
Fernando Salazar, s/n, Las Galletas, Spain

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Ona Alborada

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