Name: Ona Beverly Hills Heights
Address: Urb. Oasis del Sur, C. Sierra Nevada, 1, 1, Los Cristianos, 38650, ES

10/10

Exceptional

28 Jul 2026

Dawn

Another fantastic stay
Spotless
Room great nice sea view
Pool area run brilliant by Victor the pool guy always sunbeds he don’t have towels on beds if no one using them
Bus into town
Can home under 5e

6/10

Pleasant

19 Jul 2026

Gail

A budget friendly hotel at the top of a steep hill. Staff friendly and breakfast good

Family_with_children

6/10

Pleasant

17 Jul 2026

Graham

The room was clean; I was only there for two nights. The main issue for me was the room smelled bad. Like a moldy smell that actually got on your chest at night while sleeping, I wouldn't stay in Los Cris again, full of drunken Brits who can't handle their drinks. Very tacky area. Apart from the room smell, that was my only complaint. I didn't use any of the facilities; this was a quick trip. The hotel allowed us to check out late due to our outbound flight being late, which was good of them due to the issues with the room. Good value resort for the money but i wouldnt personally stay for a week.

Family

10/10

Exceptional

03 Jul 2026

Jeremie

Lovely hotel. Room was excellent, spacious and very clean.

Staff at breakfast were very friendly. Breakfast was alright. Plenty of options, tasty but only average I'd say.

Kitchen was fully equipped if you needed to use it.

Partner

10/10

Exceptional

20 Jun 2026

Andrew

Very nice

10/10

Exceptional

03 Jun 2026

Nigel

Brilliant breakfast, helpful staff, top hotel with a good pool. Taxi service was also great. We would definitely book again. ❤️

Family_with_children

8/10

Excellent

05 Apr 2026

Nitin

Average experience.

10/10

Exceptional

04 Apr 2026

Adam

Even returning to this property in Tenerife year after year. Great pool, with a fantastic lifeguard - Viktor. Very quiet location at the top of the hill in Los Cristianos. I understand the rooms are being refurbished, which is probably needed. Reception staff were great as they managed to get us into one of our favourite apartments within the complex. Will be back next year.

Friends_and_family Family

8/10

Excellent

27 Mar 2026

Jacqueline

Great duplex apartment although the shower water in the main bathroom didn’t get particularly hot. It was no problem for both of us to use the en suite upstairs.

Breakfast can be a bit busy so finding a free table can be a challenge but the food selection was good.

Friends_and_family Friends

10/10

Exceptional

23 Mar 2026

Paul

Our suite was really nice, very clean and bigger than expected, kitchen was well equipped and had a cleaning kit supplied free. The pool area was a good size and kept clean and tidy as was the patio bar area. Breakfast was served in the sister hotel next door, plenty of choice from fruit to full English and was included in the price. Overall we had a great stay and although the hills were a little tiering on the way back (that's what taxis are for) the 15 min walk down to sea front was easy.

Partner

6/10

Pleasant

10 Mar 2026

Julie

Hotel clean but very dated and the hill to get there not for faint hearted , not many bars around and the apartment one closed at 6

Partner

6/10

Pleasant

09 Mar 2026

Giuseppe

Rooms in need of repairs/renovations. Signs of significant wear & tear. Basic housekeeping (sweep, towel change, bedding change) conducted every 3 days. Additional housekeeping (wash floors, wipe tables & furniture every 6 days. Daily housekeeping would be greatly appreciated.

Partner

8/10

Excellent

15 Feb 2026

Alistair

Really nice place to stay. Great amenities, great staff, great breakfasts. The apartment we had was clean though definitely in some places you could see where things had become worn or in need of a little maintenence. Other than that I cannot complain. Would definitely stay here again and definitely recommend it.

Leisure

10/10

Exceptional

24 Jan 2026

Don

Friendly staff

Partner

10/10

Exceptional

22 Jan 2026

Hlib

it was perfect

Leisure Partner

10/10

Exceptional

20 Jan 2026

Dan

Another return visit
Great as always
Easy check in not a fantastic room but huge 1 bed large living room just street view only here for 3 nights so no drama
Victor the pool guy is fantastic no stupid o clock rush for beds

Partner

10/10

Exceptional

13 Jan 2026

Deborah

The staff were fantastic and it was very clean

6/10

Pleasant

27 Dec 2025

christopher

Crowded, rowdy and dated.
Nothing has changed since the early nineties, including the towels.
Breakfast area far too small for the number of guests, the breakfast experience very noisy and stressful, food offering varied but very low quality. Powdered milk in the coffee machines, fruit juice from a machine with filtered tap water and cheap syrup that was usually empty.
Gym door locked, gym reception rarely staffed, gym ventilation ineffective so stuffy stinky hot experience, water cooler always empty, as was the supply of towels.
The mattress was quite good, and the wifi stable.
Some of the staff were friendly, most were tired and stressed.

Leisure Partner

10/10

Exceptional

13 Dec 2025

Janet

Ate out all the time, had a fabulous balcony qnd I would definitely return and recommend to family and friends.

Leisure Family

10/10

Exceptional

10 Dec 2025

Jeannette

Gorgeous hotel. Spotless rooms and shared spaces. Professional, friendly and helpful staff. Pool is stunning. Highly recommend. Only drawback is the big hill back up from the beach which is quite a hike. Only suggestion would be to have a regular bus going up and down the hill to the front, say every 30 minutes. There is a bus every hour but it goes straight to Playa Las Americas which is a fairway away to walk back to the hotel. Other than that brilliant place to stay. Highly recommend.

Leisure Friends

10/10

Exceptional

04 Dec 2025

Edyta Zaneta

evrything was perfect

10/10

Exceptional

20 Nov 2025

Uliana

Everything was just perfect!

Leisure Family

4/10

Poor

19 Nov 2025

James

Our room was situated right next to the main roof units for the air conditioning and came on for 15 minutes every half hour and were so loud when starting up and running that it made it impossible to sleep in upstairs room of our apartment. After the first night I requested to be moved but was told this was not possible as the hotel was full and no alternative rooms were available. I had to sleep on the sofa bed in the living room which was better but still affected by the air con units which reverberated through the entire apartment when running.

We have stayed at the hotel many times over the last few years and has always been excellent, but this time was spoilt by this issue and a lack of sleep.

Leisure Family

10/10

Exceptional

05 Nov 2025

Andrew

Great set up, good how you are allowed to bring your own food and drink to the pool area.

Friends_and_family Family

8/10

Excellent

26 Oct 2025

Sandra

All perfect

Partner

8/10

Excellent

18 Sep 2025

Connor

Very nice area

10/10

Exceptional

02 Sep 2025

Hannah

Basic rooms, slightly dated but very spacious. The facilities at this hotel really made it. We had access to 3 pools, activities for adults and kids daily. We could always find a lounger. They also provide an hourly bus down to the beach as the hotel is in a hilly area. Definitely would go again and recommend to friends. Special mention to Victor the life guard at pool 3!

Friends_and_family Friends

10/10

Exceptional

15 Jul 2025

Gillian

Ideal. Room had bit wear and tear but did not effect stay. Clean. Apartment was large. All amenities worked. Pool was nice. Lunch menu was good and reasonable priced. Was a struggle to get back up hill but only 20 mins walk to beach front.

Leisure Family

10/10

Exceptional

10 Jul 2025

Maryrose

Excellent place to stay

Excellent hotel food was brilliant for breakfast my daughter enjoyed the pool and music . Thr entertainment staff are excellent. Have been here twice now and will definitely stay again thank you !

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Muhammad Bilal

Amazing spacious room 2 balcony front and back bed mattress was perfect for my liking bit firm not so soft slept amazing.
Quiet over night not noisy from street or surrounding.
Breakfast had good variety.
Will definitely stay again.

Business_and_leisure Self

10/10

Exceptional

01 Jul 2025

James

Great hotel in a good location with friendly and helpful staff.

Leisure Family

10/10

Exceptional

26 Jun 2025

Verified traveler

Everything was lovely, suited our family of 5 perfectly. My little girl took a fall on one of the ramps by pool 3, both the lifeguard and the bar man came to know if we needed anything, so kind of them. Would have no hesitation in going back there. All facilities were being cleaned regularly, staff were all lovely.

Friends_and_family Family

10/10

Exceptional

16 Jun 2025

Kingsley

Really great hotel really seamless with other Ona hotels.

Great service

Friends_and_family Friends

10/10

Exceptional

24 May 2025

Gary

Short Stay at Beverley Hills Heights

We only stayed one night as we had just decided to add an additional
Day to our holiday staying at a different complex, but everything was perfect. The reception staff were so lovely and helpful, a real credit to the place. We will look to come back again in the future for a longer stay.

Friends_and_family Family

10/10

Exceptional

11 May 2025

Mark

Amazing the staff couldnt if been better

Friends_and_family Family

10/10

Exceptional

28 Apr 2025

Matt

Really nice hotel when I was able to check in at 17:00 it was quick and easy. Room was nice and spacious and very clean. Lovely pool area and the lifeguard was great with my young daughter

Leisure Family

10/10

Exceptional

24 Apr 2025

Kelly

Love it here so clean. Pools lovely lots for kids to do. Hill was a bit of a mission but we got scooters or taxi for a few euro

Leisure Family_with_children

10/10

Exceptional

27 Mar 2025

Courtney

Very enjoyable hotel and area. Our family enjoyed the meals and swimming. The staff was very attentive.

Leisure Family_with_children

10/10

Exceptional

19 Mar 2025

Steven

It’s a lovely clean quiet complex. It’s at the top of a hill so the walk up can be challenging but the views once you get there are great. Make sure you get an ocean view room.

Leisure Friends

10/10

Exceptional

17 Mar 2025

Jenna

When we got to the hotel we were quite early for check in but we were allowed to put our luggage away and enjoy the pool whilst we waited! The lady on the reception desk was really polite and helpful. When we later checked in for our room it was fantastic! We stayed in the family suite and it was wonderful! I've never seen a hotel room like it. We could have lived there! The hotel was clean which is the only thing we require. We only stayed one night as we did a weekend trip, but my daughter is already asking to go back to do a week there!

Friends_and_family Family

10/10

Exceptional

03 Mar 2025

Verified traveler

Great

Good value. On edge of los Cristian is so nice and quiet and high up for nice views of sunset. Great staff. Not particularly modern but comfy and very spacious.

8/10

Excellent

26 Jan 2025

Armil

El aire acondicionado cuando llegue no enfriaba . Después vino un mecánico y lo echo andar pero a los días la misma historia estuve 4 días con calor y cuando le dije a la recepción lo volvieron a echar a enfríar . No entendí nada 😁.Clonclusiones mal servicio con el aire acondicionado

10/10

Exceptional

26 Nov 2024

Chris

Highs and lows of the Beverly Hills Heights

Arrived 1:30pm. Checked in and luggage stored. Room not available until 4pm. Requested a seaview when booking in March. None available. Was offered to upgrade to the Penthouse with all round views, hot tub and bed & breakfast for £300 extra for 3 of us - so why not. Been several times so knew what was on offer. No hot water for showers until part way into 2nd day. Room wasn't cleaned for check in time 4pm. Hot tub was cleaned either until day 3 - certainly not what was expected for upgrade fee. All sorted in the end and got offered free BBQ tickets, not that we would go anyway.

Pool was nice and clean and plenty of loungers. Victor the lifeguard remembered us from previous stays which is always nice. He is one hell of an artist too....

Breakfast is in the sister hotel Mirage. Same as last year. Some days better than others, lots of choices, something for everyone. Only criticism is hot selection could do with being warmer as it was always luke warm.

Beds comfy but firm. One single long firm pillow each which took some getting used to.

The hotel looks lovely from the outside, especially lit up at night, but it is a bit dated and seriously needs to invest in some lifts as its all stairs which is a nightmare carrying the luggage up & down.

Im not going to moan as love Los Cristianos. It always feels and looks clean and looked after. The upside being at the top of LC is you get great view's if you're sea facing. The downside is the oncoming heart attack walking up the hill!

Friends_and_family Family

10/10

Exceptional

19 Nov 2024

Seema

lovely aparthotel, heated pool. Victor the pool lifeguard was the star of the hotel. He could not help enough. The rest of staff were helpful and friendly. Note
it is a steep hill about 20minutes to the beach. Hourly transport provided can fill up, but only 5-7 euros by taxi.
Supermarket on the corner very useful and decent prices

Leisure Family_with_children

8/10

Excellent

04 Nov 2024

Adam

Stayed here quite a few times and it’s a good location and overall good property. The room we had this time was quite noisy, and probably could do with an upgrade. Life guard Victor is an absolute superstar.

Friends_and_family Family

10/10

Exceptional

21 Sep 2024

christopher

Lovely place to stay, I will be back here for sure, It’s a great workout getting too and from but the hills and steps add to the laughs of the holiday. The area in general is fantastic Los Chris is my preferred area, local bars and Restaurants, Hoping to be back very soon.

Leisure Friends

8/10

Excellent

25 Jan 2024

Manjit

We stayed for 6 nights in a 2 bedroom apartment.
The hotel is at the top of a steep hill but that means it is quiet and peaceful, away from the hustle and bustle of the resorts below. Probably not a hotel for anyone who struggles with mobility.
Check in was ok, emailed in advance to advise we were arriving before 5pm check in and ask for a specific grade of room which we had paid for. Arrived at 2pm but didn’t get a room until 5pm
The hotel has everything you would want within its own and the adjoining sister hotel (Hollywood Miarge).
Rooms are spacious and generally comfortable. They are a bit dated and could do with a refresh.
Staff are friendly and helpful and there is an hourly bus down to the resort (and back again).
No evening facilities at this hotel but lots to do at the sister hotel next door.
Would recommend but needs a facelift.

Leisure Friends

10/10

Exceptional

21 Jan 2024

Verified traveler

Winter sun

Lovely apartment. The staff were friendly and helpful
The weather was warm and pleasant.

Friends_and_family Family

4/10

Poor

15 Dec 2023

Gordon

Dated Property. Not value for money

Very dated. Not even a corkscrew in the room. No door on shower. Shower head VERY dirty. Poor overall.

Partner

10/10

Exceptional

25 Nov 2023

Chris

The deluxe apartment was great, better than expected.

The only negative was the memory foam pillows as not comfy to sleep on

Leisure Family

10/10

Exceptional

22 Nov 2023

Neil

Great time at Beverly Hills Heights

Fabulous holiday at Beverly Hills Heights, great 1 bed apartment. Reception staff very friendly, esp Marian. Great that you can use any of the 3 pools at Hollywood Mirage and Heights, as the Heights pool area is a little quiet for us. Had a minor maintainance issue which was sorted within an hour, brilliant !!

Partner

2/10

Poor

12 Oct 2023

Stefan

Disgusting place swarming with cockroaches and no A/C.

Leisure Self

10/10

Exceptional

09 Oct 2023

Verified traveler

Beverly Hills Heights

Lovely hotel, great facilities. Plenty of sunbeds too.

Friends_and_family Friends

10/10

Exceptional

27 Sep 2023

Debra

Our Favourite Place to stay

Our favourite place in Tenerife and we have tried many over the years. Staff are excellent and apartments are still very good and spacious. Good value for money

Partner

4/10

Poor

09 Sep 2023

Allan

Very Disappointing.

We have stayed at this resort for over 20 years and noticed a marked decline. The resort has gone from a 4 start to a 2 star..
We booked a premium room and got a tired room in need of renovations. The next room was no better it needed a deep clean. One day they had no hand towels. The smell was stale and a strong smell from drains. Regrettably I would not recommend this resort.

The only positive was the staff all friendly and helpful.

Friends_and_family Family

4/10

Poor

20 Jul 2023

Somsin

not very professional and cleaner not helpful.

Everything is good apart from the cleaner. she came in our room not say hello but tell us to hurry out while we still on a holiday. Not very profession . no life. no staffs to help you with your bags what so ever. and they leave bin on a bayday everywhere !!

Friends_and_family Family

8/10

Excellent

09 Jul 2023

Sinead

Good size split level apartment. Door missing off the shower upstairs but apart from that everything was good and working. No evening bar at this property, you have to go to hotel next door! Lovely pool. Lots of steps and on a very steep hill so not suitable if you’re not good on your feet. Overall good experience

Friends_and_family Family

4/10

Poor

25 Jun 2023

Erika

The hotel was noisy, even with everything closed, there was still a lot of noise in the evening.
It's very far from the beach, bonus that there is a free bus service to and from there but it's very limited, only a few buses per day and the last one back is too early, at 18.15.
The balcony wasn't great either. The view was only a wall and it's so tucked away, there was not much sun actually reaching it.
The apartment was pretty large otherwise and ok.
Receptionists were always helpful and nice.

Leisure Self

10/10

Exceptional

23 Jun 2023

Chris

Welcoming and comfortable hotel.

Had a great stay at Beverly Hills Heights hotel. The lady at reception was very welcoming on our arrival and explained all the facilities at the hotel and adjoining hotels. Room was clean and tidy and no issues with noise. A very pleasant stay. And would go back again soon if flights go down a bit in price.

Friends_and_family Friends

6/10

Pleasant

16 Apr 2023

Elizabeth

Clean, comfortable. Breakfast is poor, not worth 11 euros, basically an all inclusive scrum every morning. Get yourself some stuff from the supermarket and do your own. Pool monitor is annoying, running around the pool constantly.

Leisure Partner

8/10

Excellent

30 Mar 2023

Tom

very tranquil pool area and Viktor the lifeguard is the best there is.
The bar is only open daytime and really needs additional staff as often one person is the barman cook and waiter at the same time.
Free bus to Playa Las Vistas was appreciated

Leisure Family_with_children

8/10

Excellent

19 Jan 2023

Manjit

Nicely located at the top of the hill / back of the resort. Arrived early and Francesca the receptionist tried her best to deal with our requests whilst checking out several other guests.
We had a two bedroom pool view room which was great. Room whilst dated had everything you would want.
Whilst facilities at Beverly Hills Heights were limited the linked hotel next door Hollywood Mirage had everything you need.
Pool cleaners and lifeguards were very friendly and helpful.
Wifi was very good and nearby bars and shops have everything you need, just be prepared to get your 10,000 steps in walking up and down the hill but good fun.

Leisure Friends

10/10

Exceptional

02 Jan 2023

Dmitry

Apartment with excellent view, friendly staff, nice atmosphere

Leisure Family

10/10

Exceptional

18 Dec 2022

NIGEL

Apartments are large compared to new developments, bedrooms and bathrooms have plenty of space. Some apartments have sea views, most don't. Grounds always kept clean by staff, nice heated pool. Reception staff could not be more helpful and accommodating.
Disappointing for a \"deluxe\" apartment on arrival the side panel of the bath/shower was hanging off and dirt and rust had fallen on to the floor. Although maintenance replaced it the dirt was left to us to clean up, Toaster had a faulty and was sparking when used, replaced in ten minutes. The apartment could do with additional cooking utensils (only two saucepans) one frying pan.
Courtesy bus to Los Cristianos very necessary and welcome.

Leisure Family

8/10

Excellent

23 Nov 2022

Michael

Great place, love the area & overall complex but a bit of refurbishment is required in the apartments,

Partner

8/10

Excellent

31 Oct 2022

Scott

Beverley Hills Room 500

Lovely big apartment (500) but I would say a little dated. Wouldn't put me off coming back. Massive balcony that gets the sun in the afternoon.
Great pool area, very quiet.
Bar great during the day & staff lovely & friendly.
I would say the location was excellent too, albeit up the hill but within walking distance of many bars & restaurants.

Friends_and_family Family

8/10

Excellent

29 Oct 2022

Wayne

Beverly Hills heights is a nice but dated property. The rooms are very suitable a two bedroom apartment was exactly what we needed. But i feel like this property was in its pomp 20 years ago. Located at the top of the hill it offers great views of Los Christianos, good dining options but is a fairly long walk to the sea front. After spending time in Los Christianos I think I would rather stay at one of the hotels on the sea front or rent a car from the airport.

Leisure Family

8/10

Excellent

10 Oct 2022

Verified traveler

Short stay

Stayed 2 nights in a 1 bedroom apartment. Very clean and spacious.

Partner

8/10

Excellent

04 Oct 2022

andrew

Spacious and relaxed

Plenty of space and quite comfortable. Fantastic kitchen with all you could need. Well positioned near local shops and bars though the location is quite peaceful being at the top of the top of the resort. Its downhill to everything (but up hill on the way back!!)

Partner

6/10

Pleasant

14 Sep 2022

Verified traveler

The aparthotel was generally clean, close to the beach, restaurants and supermarkets, shopping centres.
But the aparthotel needs some repairs. The bathroom ceiling of the place we stayed at was hanging loose, ready to fall after a few shakes.

Friends_and_family Family

10/10

Exceptional

07 Sep 2022

Hugh

Spacious and clean , comfortable and well ventilated - only criticism would be the kitchen implements , pots pans and cooking utensils coukd have been better but we managed ok

Leisure Family

8/10

Excellent

28 Aug 2022

Verified traveler

You have to walk a long way up the slopes to get to the hotel. There's water leakage from the bathroom ceiling one morning.

Partner

10/10

Exceptional

24 Aug 2022

Stephen

I would recommend

Yet again another great stay with helpful staff and services, great accommodation and transfers

Friends_and_family Family

10/10

Exceptional

10 Aug 2022

Sarah

Great family place

Great family place. Clean pools friendly staff

Friends_and_family Family

10/10

Exceptional

02 Aug 2022

Verified traveler

Quality Facility

Overall a great holiday here. Apartment was spacious with a modern kitchen. The bathrooms were a little tired and need renovating. Victor the lifeguard was exceptional and couldn't do enough for you.

Friends_and_family Family

6/10

Pleasant

27 Jul 2022

Mrs Tracey

Lovely property but needs updating.

Leisure Family

10/10

Exceptional

04 Jul 2022

Raymond

Very nice apartment nice sheets and towels changed
Every 3 days great bbq mid week well worth the €20
Only problem at the top of a step hill budget €4 for taxi up the hill other wise you can walk down and into town
Easily

Leisure Partner

10/10

Exceptional

16 May 2022

Brian

Really nice place

Our room was ready when we arrived 5 hours before the scheduled time to be ready. The staff were great friendly and very helpful, even when we had a bag stolen at the beach, they help us contact the police and were checking we were OK. We had a really good apartment on two floor with two bathrooms. The kitchenet was well equipped and very clean. The pool was also very clean there was plenty of room and the water was at a good temperature. All in all we not fault the place.

Partner

8/10

Excellent

06 May 2022

Andrew

Nice break

Very nice accommodation, only downside was the late check in time. Good value for money.

Partner

10/10

Exceptional

13 Apr 2022

Verified traveler

10 days in April

We stayed as a family for 10 days break just before/during April half term. Positives - really clean apartment and pool/hotel, really big duplex apartment with 2 bedrooms and three WC’s, ground floor terrace with sun beds accessing the pool, first floor balcony with table and chairs, bbq night highly recommended in Hollywood mirage, instant taxi pick ups, closeness to supermarkets, pool sun bed and cabana comfort.
Negatives - steep hill down to LC centre but this was known! Overall a great smallish hotel, would recommend…

Friends_and_family Family

8/10

Excellent

06 Apr 2022

Michelle

Awful smell in the \"upgraded\" suite.........

The room that my husband slept in was supposed to be an upgrade! The bathroom shower door almost fell in on him as badly corroded! The smell was also horrific. He did not spend any time in the room, it was a stale smoke, putrid awful smell. Really poor. The cleaner attempted to bleach over it twice but it did not take away the awful smell. Hotel did not seem interested. Happy to take upgrade fee and did not want to be bothered.

Friends_and_family Family

6/10

Pleasant

30 Mar 2022

Tapiwa

Okay place to stay but hot water tank too small

Great stay, a shame that there is not enough hot water for 6 to bath....plans had to change constantly as hot water always ran out. Quick hack is to go bath in the pool changing rooms as the water heater capacity there is larger, plus the showers are more spacious, but you will excercise a lot as there are tonnes of stairs. Otherwise a beautiful place to perch, especially if you have sea view as well as terrace/pool view.

Friends_and_family Family

10/10

Exceptional

26 Mar 2022

Robert

Third time we have stayed here breakfast is excellent the place might be at the top of the hill but the walk down is good if you don’t fancy walking there’s a free bus can’t fault any of it

Friends_and_family Family

8/10

Excellent

15 Mar 2022

Ian

Okay for a few nights.

Staff were friendly and helpful. On arrival we were advised we could get a sunny balcony overlooking the pool for a supplement. We paid the supplement however the sun didn’t reach the balcony until mid afternoon. The apartment was clean and spacious however I felt it could have done with a bit of a refurb as a couple of door a didn’t shut right.

Partner

10/10

Exceptional

10 Mar 2022

Verified traveler

Can't fault Beverly Hills Heights.

Really nice, sizable comfortable apartments with nice heated pool. Staff very professional and friendly. Very good customer services.
My only word of caution is the location, if you have difficulty with walking may not be idea.

Partner

10/10

Exceptional

19 Feb 2022

Robert

Great family stay!

Great hotel with lovely pool, amenities and very comfortable large apartment. Staff very professional and friendly. Great customer services.

Friends_and_family Family

8/10

Excellent

15 Feb 2022

Darren

The staff are professional, adaptable, polite and very friendly.

8/10

Excellent

12 Feb 2022

Philp

February at Beverly Hills Heights

We had a very enjoyable stay. The property is approx 1.2km, uphill from a beautiful prommenade and beaches. However the return part was very challenging. I learned from my Strava that the final 150m was described as heart attack hill.
The property itself was very clean, with spacious balconies. However if you enjoy sitting out, choose strategically or perhaps the top floors as the February sun only hit paty of my balcony. Although meals were excellent, there are a number of good restaurants nearby.
We walked to the Hard Rock Cafe, which was approx 3.0km and had a wonderful experience. There were amazing designer outlets for those who love to shop
For those on a budget, full English breakfast for 3.95 euro and a pint of beer for 2 euro was commonly available.

Business

8/10

Excellent

05 Feb 2022

Lynda

Short break

Friendly staff. Lovely pool. Great apartment although one bathroom was quite dated and a bit tatty. Apartment was very well equipped. Comfortable bed. Would recommend to anyone looking for somewhere quiet for a relaxing break.

Friends_and_family Friends

10/10

Exceptional

05 Feb 2022

Steen

Very nice hotel

Very Nice apartment with large balcony. Nice people in the reception, but check-in takes long time. All we could have wished for was an apartment with seaview.

Partner

10/10

Exceptional

31 Jan 2022

Malgorzata

Definitely recommended! Brilliant pool!

Very good value for money. We were a bit worried if it wasn’t too far from town but definitely not - great location, large, lovely apartments. Free shuttle bus to main town/beach leaves every hour (10-18) & takes literally 6-7mins. If you fancy a walk (like we did) it’s less than 30min via beautiful neighbourhood full of other resorts. A couple of grocery stores 1 min walk from the entrance too. Taxi is only 5.50€ in daytime. We loved the location as it wasn’t packed with crowds of people but when we wanted to go out & socialise it wasn’t far to go. There are a few nice bars & restaurants on the doorstep (Pizzeria, Taurus, The Attic rooftop bar- we recommend them all!) and plenty half way down. We will come back to Beverly Hills Heights for sure. Staff at the reception is lovely & helpful, place is clean all over & looked after on everyday basis. Special thanks to the life guard at the swimmingpool. Great, nice guy who will brighten up your stay with brilliant attitude & a very gifted artist! Beautiful drawings! Rooms are large with balconies of s generous size. Granite & marble tiles & worktops are gorgeous & all furniture looks a part. No mismatched or broken chairs, no scratched or stained surfaces & fabrics or burnt pans. We are impressed. Thank you!

Partner

4/10

Poor

29 Jan 2022

Garry

Bad experience

Hello. Great welcome my receptionist.
Upgraded room paid extra 100 for sea view ⛵.all good for first day .then we occurred problems at Apt . Sewerage manhole outside front door. Key cards returned 6 times not
Working properly.very annoying. Requested double bed 🛏️. Received two single joined
Communication poor. BBQ food cold. I reported all these issues to receptionist.they didn't seem to interested. Apartment not cleaned properly quick sweep . won't be back and in I would not recommend . regards garry 🇮🇪

Partner

10/10

Exceptional

29 Jan 2022

sue

Lovely holiday apartments lovely and spacious. We are going back
Next month as we really enjoyed it.

Friends_and_family Friends

10/10

Exceptional

29 Jan 2022

Darren

clean with friendly staff

Leisure

10/10

Exceptional

28 Jan 2022

Holly

Fantastic

Honestly , one of the nicest hotels I have ever stayed at.
Every single member of staff were so friendly and made me feel so comfortable as a solo traveller. They went above and beyond for me on many occasions. Facilities nice, pool lovely and warm and the lifeguard is super friendly. The breakfast is great too. Highly recommended.

Self

8/10

Excellent

26 Jan 2022

Manjit

Lovely place about 15 mins (downhill) to the front. Set in a safe quiet location with ample bars and shops a short walk away. Right next door to sister hotel Hollywood Mirage there are plenty of on site facilities. It is a fairly steep walk (uphill) so not for those with limited mobility but free buses take you to the front. Staff were welcoming and generally excellent but I was charged for ‘complimentary’ breakfasts which spoiled my opinion a little. Be careful when checking in as I asked for exactly the same room I had booked in a slightly different position (in the sun) and they tried to call that an upgrade and charge me. Lovely hotel, lovely staff and we had a lovely stay just spoiled by the upwelling and hidden charges.

10/10

Exceptional

30 Dec 2021

Anne

Lovely large room - very pleasant staff

Leisure Partner

8/10

Excellent

10 Nov 2021

Muna

It was a decent hotel with nice views and a good destination. Wish we could've been given more information on cleaning services when we were checking in and also a room that we reserved wasn't technically reserved for us, it's amongst other similar rooms with better and some wall facing view (which was was offered to us) and after a long trip you sort of want what you reserved and not to bargain for a view really. But other than that, it was good.

10/10

Exceptional

01 Nov 2021

John

Very polite and professional reception staff. Quick and informative about the apartments and amenities. Nice pool areas and large well equipped apartment. On a hill about 15 minutes walk to the beach and 5 minutes to closest bars and restaurants. Hotel provides a coach service to and from the harbour during the day.

Leisure Partner

10/10

Exceptional

05 Oct 2021

Alice

Excellent hotel. We had a lovely time.

Leisure Partner