Name: H10 Big Sur Boutique Hotel - Adults Only
Address: Av.Juan Carlos I, 28, Los Cristianos Tener, 38650, ES

10/10

Exceptional

06 Jul 2026

Trudy

Good adults only hotel, quiet clen and lovely staff.

Partner

10/10

Exceptional

04 Jul 2026

Julia

Excellent! Free welcomed drink or two 😊All staff are welcome and very polite .The room is clean and all the areas very well maintained. The food is tasty and cooked well .Sauna and gym are free.Good area to walk and is close to play de las America .

Self

8/10

Excellent

27 Apr 2026

Jian Jun

easy access to beach. amazing staff service.

Partner

2/10

Poor

09 Apr 2026

lesley

The hotel was fine my experience was bad I had my money and jewellery taken from my room while at breakfast .. the hotel has so far done nothing to check who entered the room or cctv I’ve emailed them twice and called to be told it’s impossible so my experience was not a nice one

Self

10/10

Exceptional

04 Feb 2026

Steve

Room small but comfortable. Maybe some things a little dated. Food good and breakfast excellent. In busy part of Los Cristianos but pool and internal areas are a quite haven.

Leisure Partner

10/10

Exceptional

08 Jan 2026

Anthony O

very friendly

Leisure

10/10

Exceptional

05 Jan 2026

charles

Clean spacious room with a great Sea view. Very friendly and professional staff. Good facilities

Partner

8/10

Excellent

16 Dec 2025

Deirdre Janine

The room was great, loved the beach chic decor & very clean. Staff were very welcoming & amenities very good. My only complaint is having to pay extra per day for use of the safe. Hotel safes are standard for this grade of hotel. To pay extra per day to use it in the room is like being charged to use the hairdryer - it's just a negative angst against an otherwise great hotel experience.

10/10

Exceptional

29 Nov 2025

Fredrik

Overall very good. Location was excellent.

10/10

Exceptional

24 Nov 2025

Fiona

Very clean and friendly staff

Friends_and_family Family

8/10

Excellent

16 Nov 2025

Mark

Lovely hotel with helpful staff.

8/10

Excellent

05 Oct 2025

David

Didn’t get a beach view, on the whole the staff were very good, apart from some misunderstanding, possibly as I am not able to speak or understand Spanish.

Leisure Self

10/10

Exceptional

27 Aug 2025

sasha

Fabulous holiday- the staff could not be more helpful & considerate, the facilities were perfect for a traveller with mobility issues; super clean, spacious, lovely food and perfect access to lots of lovely restaurants. 10/10

Leisure Family

10/10

Exceptional

11 Aug 2025

Carmen

We had a really warm welcome, surprise champagne when they realised we were celebrating a birthday and the chance to freshen up in a room after check out and before our flight. It felt like they were going out of the way to make your trip comfortable and special. I'd recommend!

Friends_and_family Friends

10/10

Exceptional

05 Aug 2025

Kenneth

All about the breakfast…..

Breakfast buffet was excellent. Rooms clean and beds comfortable. The air conditioning wasn’t great, struggled to lower the temperature from 28c to 25c despite being on all night. I was moved from a lower room overlooking the carpark to one higher up. Sea view is extra.

Business

6/10

Pleasant

24 Jun 2025

Darren

Some good points friendly and good beach front position. They was working on construction around the pool which disturbed the ambience. Queing up till 0930 for sunbeds felt like I was going back to the 90s. Check in and check out was good. Breakfast good for price point.

Leisure Partner

6/10

Pleasant

29 May 2025

Claudia

If you’re a senior citizen from the UK it’s perfect for you. However if you’re looking for a fresher younger vibe I’d look at the H10 in Playa del Duque. The staff here were great but being the only two under 60 is a bit of a weird feeling

Leisure Family

10/10

Exceptional

08 May 2025

Keith

Very friendly and helpful staff.
Excellent catering.

Leisure Partner

10/10

Exceptional

21 Apr 2025

gerald

Excellent front desk staff

Leisure Partner

10/10

Exceptional

16 Apr 2025

Stephen M

A tired seaside resort.

Overpriced for the quality.

Partner

10/10

Exceptional

14 Apr 2025

anthony

Nice hotel but we were only there 12 hours.

10/10

Exceptional

11 Apr 2025

Sean

H10 was a lovely hotel, very clean, lovely staff and very relaxed ambiance.
Our initial issue with our room was very quickly and efficiently dealt with, no fuss or drama, just moved to another upgraded room without question, very reassuring.

Los Christianos is a lovely quiet haven, filled to the brim with quality bars and restaurants all within walking distance from the hotel.
A nice peaceful relaxing break was just what was needed and H10 hotel did not disappoint.

Leisure Partner

10/10

Exceptional

24 Mar 2025

Clare

I love staying at H10 Big Sur, the hotel is clean and inviting. All the staff are friendly, helpful, caring.

Leisure Self

10/10

Exceptional

13 Feb 2025

Paul Joseph

Great hotel in a great location.
Helpful and friendly staff. Good food.

Leisure Partner

10/10

Exceptional

20 Jan 2025

Alan

Short stay

All goodv

Partner

10/10

Exceptional

03 Jan 2025

Susan

Thank you

Leisure Partner

10/10

Exceptional

18 Nov 2024

Clare

The hotel is always very clean. The staff are happy, friendly, caring and helpful. The food has improved with more variety and flavour. Highly recommen. Ive been coming back to this hotel for 17 years.

Leisure Self

8/10

Excellent

07 Nov 2024

Mr Raymond

Hotel was great but one set back is they no longer allow electric scooters to be charged premises. This was not displayed at reception and cost me 199 euros as I had to return scooter and money paid was not refunded. Other than this it was a very enjoyable holiday

Partner

10/10

Exceptional

10 Oct 2024

Christine

Beautiful Hotel

Beautiful hotel will be going back.The rooms were lovely and all the food and cocktails at the bar and entertainment were brilliant.Great location as the hotel is near everything.very friendly staff.only thing i can mark it down on is the aircon very hot bedrooms and the dining room at breakfast time was so hot apart from that it was wonderful

Friends_and_family Family

6/10

Pleasant

25 Aug 2024

Nichola

Great location easy to walk to beach & restaurants.
Breakfast is ok if you don’t mind same thing everyday. Dinner was included in our stay but after 1st evening we didn’t go back it was awful. We upgraded our room so we had sun-beds & a balcony facing the sea which was a beautiful view but rooms are in desperate need of renovations old & tired bedding & towels also need to be renewed. Staff are all really lovely & helpful if the hotel had a revamp & bedding & towels were renewed it would be a lovely hotel it’s definitely not a 4 star it’s 3 at a push.

Partner

10/10

Exceptional

12 Aug 2024

Elizabeth

This was my first ever solo holiday and I loved it. Hotel felt safe and was lovely that it was adults only too. Room was clean and bathroom had everything you needed. Will be back for sure!

8/10

Excellent

01 Aug 2024

Gordon

Staff were excellent. Area around is a bit shabby

Leisure

10/10

Exceptional

28 Jul 2024

Yagna

Everything very well

Leisure Partner

6/10

Pleasant

04 Jul 2024

Deborah

An older by modernised hotel with amazing views of Los Cristianos Harbour. Right by the beach and several bars and restaurants. Very nice buffet with freshly cooked meats and stir fries as well as the usual salads etc. Staff very helpful. Not a very large pool area, but a nice pool. Air conditioning was not very good and we had to have the balcony door open to let air in. There was quite a loud noise from outside the room door which was probably the lift. We only booked for one night last minute as our flight was cancelled, but we enjoyed our stay.

Leisure Partner

10/10

Exceptional

19 Jun 2024

Cheryl

Excellent overnight stop off before onward travel to La Gomera. Would definitely stay again

Leisure Partner

10/10

Exceptional

15 Jun 2024

Amanda

Beautiful Hotel in great location

Staff at the hotel were super helpful

Friends_and_family Family

8/10

Excellent

14 May 2024

Kenneth

Nice hotel in good location. Handy for restaurants and shops. Hotel restaurant serves an interesting and good quality dinner buffet.

Leisure Partner

10/10

Exceptional

06 May 2024

Amanda

Excellent hotel all
round. Great location away from the crowds and the onsite entertainment each night was excellent. Definitely go back

Leisure Partner

10/10

Exceptional

26 Apr 2024

Margaret

H10 Big Sur is an adult only hotel, situated on the sea front at the quiter end of Los Cristianos . Everything about the hotel is to a high standard. All the staff are very friendly and nothing is too much trouble for them to help you. Good variety of foods at meal times, some buffet and others fresh cooked.
Has a swimming pool with ample sunbeds, evening entertainment and the back of the hotel leads out to the promanade which is mainly flat. Would recommend booking a seaview room as the mountain view overlooks the road. Enjoyable to be able to sit on the balcony and watch the ferrys coming in and out of the port opposite

Leisure Family

6/10

Pleasant

18 Mar 2024

Lee

Not bad!

Hotel reception staff were very welcoming and helpful throughout the stay. Also have to praise the very polite and happy cleaning staff. The hotel room was very basic and in general the hotel is looking a bit tired. We still enjoyed our stay and it’s well located.

Partner

10/10

Exceptional

17 Jan 2024

Colin

All very good. Weather was a bit hot but I suppose we shouldn’t complain

Partner

8/10

Excellent

16 Jan 2024

Mark Andrew

Nice hotel. We would return

Hotel was really nice. Staff were amazing. Lot of older people in the hotel which was fine.
Couple of the parts of the hotel could do with some TLC such as handles and paintwork around communal areas and toilets where there was dirt from use and marks.
Breakfast was decent. We disnt eat in the restaurant at night as we wanted to go out and try other places

Partner

10/10

Exceptional

14 Jan 2024

Adrian

Excellent hotel

Leisure Partner

6/10

Pleasant

11 Jan 2024

Johann

Really didn't like being tagged like cattle (nfc wristband that you should keep on at all times, don't worry it's waterproof so you can shower with it too). Never going to stay at this hotel again

Leisure Partner

10/10

Exceptional

26 Nov 2023

Margaret

Our third stay in 12 months. Everything is to a very high standard, all the staff are very friendly and welcoming.
Food excellent with a good choice, walkable to the town centre where other bars, resturants and shops are.
Walkable to Playa De Las Americas

Leisure Partner

10/10

Exceptional

08 Nov 2023

Mathew

Ace

Jesus was great!!!! Really accommodating and friendly service nice touch with Prosecco on arrival first class!!! No faults

Partner

10/10

Exceptional

20 Oct 2023

Simon

We went for \"nice\" not \"price\" when we booked, and we certainly got nice. I was surprised at check in as had booked breakfast buffet only with the room, but was told it was full board. We didn't eat every meal at the hotel. as we like exploring places to eat. The room was great, spaciously with an excellent sea view. The only very slight criticism we would have is the food at the breakfast buffet was not very hot. But we had a great stay and would not hesitate in staying there again

Leisure Partner

10/10

Exceptional

19 Sep 2023

Nicole

Excellent hotel

All the staff where all really helpful and the food was excellent.

Partner

10/10

Exceptional

24 Jun 2023

Philip

We only stayed 1 nite but the hotel was beautiful we was on floor 8 and the veiw was incredible would definitely stay there again

Partner

6/10

Pleasant

28 May 2023

Denise

Not very clean and I only stayed one night but was disturbed 3 times, once by someone delivering chocolates, once by someone checking the mini bar and once by a cleaner banging on the door when my room wasn’t due to be cleaned. I didn’t therefore feel I had very much privacy for a one night stay. Also the shelves in the bathroom were dusty, the drains stank and there were other peoples hairs still in the shower.

8/10

Excellent

09 Apr 2023

Sean

This hotel has a very nice aesthetic and is located right off of the boardwalk. The beach is only a few minutes walk from the hotel, but the pool area is really nice as well. We had a really wonderful time and all in all almost the entire staff was phenomenal. That being said, we did have one really negative interaction with a wait staff for dinner.
A waiter at dinner service was very rude to my wife and I in front of the entire dining area. He made a rude comment about us seating our selves when it was a seat yourself area and we had been directed to do so by the reception. Then he initially refused to serve us because we did not have our room wristband despite having checked in with the dining reception and verifying we were guests. He told me to leave to retrieve it so that I could order water, then he walked away from the table. I tried talking with him and asking to charge to our room and we can gladly verify our identities, which is exactly what we did for lunch earlier in the day.(we had to because our wristband hadn't worked earlier and the lunch waiter commented that this happened on occasion because of wifi and tech issues). He said it was not possible and that I needed to leave and come back. I went up front and told them about the issue, and they told me I didn't need my wristband and they would take care of it. He brought our water and put a receipt on our table and didn't talk to us the rest of dinner.
Every other staff member went above and beyond in all ways

Leisure Partner

10/10

Exceptional

01 Mar 2023

Margaret

From the moment you walk in to the moment you leave you are treated as a valued customer.
The décor and feel of the whole place helps to make your stay very relaxing. The sea view side of the building is lovely and you can enjoy your morning coffee sitting on the balcony watching the ferries come in and out of the port
The restaurant offers a variety of food and served buffet style. All very delicious and the puddings are very tempting. In the evening there is live entertainment in the bar area.
There are two sunbathing areas - by the pool and also on the top floor.
Leaving the grounds by the back gate you are on the promenade and apart from one slight incline is relatively flat and you can walk into Los Americas within 25 - 30 mins from there as well as the town centre
Watch out for the hotel cat, he is a real poser!!

Leisure Partner

8/10

Excellent

18 Feb 2023

Maurice

Holiday Hotel not great for a business stay

Hotel was very busy. Breakfast buffet was very good. Didn’t eat dinner cos did not want a buffet. Got an upgraded room which was nice. Being a holiday style hotel, in-room business facilities were not great but not a negative overall. Staff and service were great.

Business

10/10

Exceptional

03 Feb 2023

Isabella

This hotel was clean . Staff friendly and amenities were good. Also hotel is in such a great location. Was very happy

Leisure Partner

8/10

Excellent

05 Jan 2023

Richard

Excellent staff Roseann and Evan Rooms very clean Staff very helpful and friendly

Leisure Partner

8/10

Excellent

30 Dec 2022

Richard

Expensive but very good.

Leisure Partner

10/10

Exceptional

24 Nov 2022

Margaret

From the moment we entered the hotel and throughout the stay we were made to feel very welcome. Nothing was too much trouble for the staff
The room was very clean and comfortable, the pool area had enough sunbeds available for the time we were staying.
The restaurant food was excellent with a buffet style variety of foods and catered for different tastes. Had to check out the desert counter!! There wasn't one meal that we didn't like.
The hotel was walkable to the town centre where there were also many places to eat and drink, also walkable to Los Americanos.
The hotel cat certainly made himself at home and wasn't phased with the coming and goings, he blended in with the lobby area

Leisure Partner

10/10

Exceptional

16 Oct 2022

mozhgan

Very nice place, friendly and very helpful staff. The hotel is clean and rooms are comfortable.
Reception staff are very polite, friendly and helpful.
Food especially breakfast is full of different and delicious options.

Leisure Self

8/10

Excellent

16 Oct 2022

Verified traveler

Excellent

Staff were excellent. Great location, room was nice. They made a big effort for my birthday as a surprise which was lovely. Only negative was there weren’t enough sun beds by the pool.

Partner

10/10

Exceptional

25 Sep 2022

Maureen

The reception staff went above and beyond
To receive a nice glass of cava on arrival was an added bonus
Ivan went above and beyond he was very helpful and for him to remember mine and my friends name was very nice
Food was excellent

Will definitely stay at this hotel again

Leisure Friends

10/10

Exceptional

31 Jul 2022

Ramil

Very nice hotel.

Hotel was very clean, amazing view and staff very friendly.

Self

8/10

Excellent

09 Jun 2022

Claire

Good hotel right opposite the harbour. Staff are very professional & friendly. Short walk to beach. Recommend

Business_and_leisure Partner

4/10

Poor

10 Mar 2022

Jayne

Disappointing

Room not clean on arrival hair ball in bathroom toenail on the floor dusty floor. Staff not friendly shouted at for taking a breakfast coffee outside. Food average was very good but not now.

Friends_and_family Friends

10/10

Exceptional

30 Oct 2021

geoffrey

The best Hotel in the area by a long way

Leisure Partner

6/10

Pleasant

16 Oct 2021

Amy

If you’re deaf it’s great!

The hotel was fine, bed comfortable and rooms are nice. However, I had to move room three times. Mainly due to the awful loud entertainment of the hotel opposite the rear of the hotel. It goes on until at least 11pm so if you don’t want to go to sleep before then you’ll be ok. There’s no way you can sleep as it’s really loud. Other guests also ruined my trip by letting their room doors slam all hours of the day and night (even 03:50!). Just a real lack of consideration for others. The staff are all nice, especially the restaurant staff. All reception were also lovely with exception of one man who I think was the manager. He was rude on the phone after I left a TA review mentioning my lack of sleep.

Self

10/10

Exceptional

13 Oct 2021

Peter

Been there before and enjoyed it, good food, good entertainment, good hotel. Spot w!!

Leisure Partner

10/10

Exceptional

30 Sep 2021

Kevin

Great hotel and location but could be better

The hotel was great the staff where excellent the only problem was there was not enough of them cut backs after covid we think.
Would go back again the location was great the room was fine except a phone in the room no directory couldn't even call reception there was a emergency phone in the lift same thing nothing even written on them.
The pool bar couldn't open till the restaurant closed due to staff shortage so couldn't get a coffee in the morning and miss breakfast was not allowed to take a coffee out of the restaurant to sit out side this hotel needs looking at reception was busy in the after again only one member of staff on the desk.

Partner

10/10

Exceptional

25 Sep 2021

Graeme

Lovely hotel and staff

What a lovely hotel. Staff were excellent and couldn’t do enough to help. Would stay here again

Partner

10/10

Exceptional

06 Sep 2021

Stuart

Absolutely lovey hotel, a great place for us to celebrate our anniversary. Would definitely recommend to everyone. All staff were very friendly and willing to help with any issue which arises.

Leisure Partner

4/10

Poor

16 Aug 2021

Maria

Don’t fall for the nice photos

The hotel looks great - from afar.
The breakfast and dinner are great. Pool is great, too.

However, our bedsheets had holes in them. Cleaning of rooms is non-existent. Bathroom walls, mirrors and shower were never cleaned. Our toilet and bidet had brown water stains that look like had been there forever. Disgusting. They never vacuumed our floor or cleaned surfaces.

Also, they said there was complimentary water, and this was never replaced - except for the very last day.

Very disappointed.

Partner

10/10

Exceptional

06 Aug 2021

Timothy

Paradise on the sea front

Lovely location, comfortable beds,lovely pool, COVID-19 compliant very good breakfast and good food selection for Dinner, with lots of freshly cooked choices, and very smartly dressed waiters and chiefs that are very friendly and efficient, the same can also be said about the room cleaning staff, and also the friendly and helpful reception staff, a great working team.

Partner

10/10

Exceptional

01 Mar 2020

Claire

Fantastic hotel in a great location. Well worth the extra for a sea view room

Partner

8/10

Excellent

28 Feb 2020

Verified traveler

good food

Good quality restaurant food

Partner

10/10

Exceptional

24 Feb 2020

Verified traveler

Great hotel with lovely staff, some really nice touches such as a trainer doing aqua biking in the pool to help work off the amazing breakfast and extra cushions for the sun beds. Only improvement would be a bigger fridge in the room and tea making facilities as there was only a coffee machine in the room. Not a big issue though as I had brought a travel kettle

Leisure Partner

6/10

Pleasant

05 Feb 2020

Kate

For the most part, the staff were really lovely, however, the head waiter , Jose, was incredibly rude to us on more than one occasion

Leisure Partner

10/10

Exceptional

25 Jan 2020

Robert

Ob notts

Lovelly time spent looking forward to future stays

Partner

10/10

Exceptional

05 Jan 2020

Jonathan

Comfort and convenience

A hotel with character in a sea of uniform blandness! Two minute taxi ride to the ferry so good location for over nighting before La Gomera

Partner

10/10

Exceptional

02 Jan 2020

Verified traveler

Everything is great, but the best is the staff! All over fantastic people!

Leisure Family

8/10

Excellent

26 Dec 2019

Verified traveler

The hotel had a warm welcoming feel from arrival to departure. The staff were friendly and helpful, hotel facilities were excellent.

Leisure

4/10

Poor

13 Dec 2019

Verified traveler

Convenient for the airport. Large coaches can’t access the main door of the hotel so one negotiates the steep slope.Great location by the promenade, with a rear gate accessed by room key. The best rooms face the sea. We were over the front door and got noise from the local road, delivery vans, taxis etc. There were also on-going building works. Much of this report is tainted by the fact we had a bad room. The shower leaked badly; we also had a desk where the front drawer kept releasing itself. Maintenance were informed and did visit. The aircon was broken for 4/8days; we got a very rude, discourteous response from a mature receptionist. After my husband told him he was being rude to us, he improved his tone a little. The hotel had a chance on the last day as we checked out to make amends e.g. offer some H10 points or a small deduction. NO gesture was made, nor any senior person called, so we have decided not to use the hotel again.
Our room had a safe [small charge] and we requested extra hangars that appeared very quickly. The double bed was small. 2 bottles of water are provided each day and Nespresso capsules. Maid service was excellent. A dressing gown and slippers are provided. Upstairs on the 8th floor are 2 chill out areas for sun-bathing. The buffet at breakfast and in the evening was excellent. In November the clientele in the hotel is very mature and it did get a bit awkward with many guests using walking sticks. The flower vases on the tables needed refreshed.

Leisure Partner

4/10

Poor

04 Nov 2019

Mike

Disappointing

We had 1 night here between flying in and catching the 9am ferry next morning to La Gomera. I had requested a quiet room at the time of booking. We went to bed at 9pm as we were tired and needed to be up early the following morning. Unfortunately, the noise from the disco/DJ in the pool area was very loud and didn’t stop until just before 11pm. We did contact reception and were told the music would go on until 10:45. We eventually got to sleep just after 11pm but were woken up again around 3am with shouting in the corridor outside our room and loud banging of doors. Needless to say, we had a very bad night and won’t be repeating our stay at this hotel any time soon

Partner

10/10

Exceptional

12 Oct 2019

Verified traveler

Welcoming staff quiet location nice room convenient for port

Leisure Partner

10/10

Exceptional

06 Oct 2019

Verified traveler

Excellent staff, service and location. .Food is also very good.

Leisure

8/10

Excellent

20 Sep 2019

Verified traveler

Relaxing break.

Lovely hotel on the sea front. The room was a good size, very comfortable, with very good facilities and excellent air con. The half board breakfast and evening buffet was very good for the price paid. Hotel also has a good sun deck on floor 8.
The only downsides are the pool is a little on the small side, the lifts can be quite slow and was sometimes quicker to walk 7 floors. Also a pity the hotel doesn't offer the use of an iron, instead of you having to pay to get your clothes ironed.
The hotel also has a stupid dress code rule for men to wear long trousers for breakfast, lunch and evening meal although after the first night you soon realise that most people ignore the rule and wore smart shorts.

Partner

8/10

Excellent

18 Sep 2019

Verified traveler

I booked the hotel at the last minute, since the ferry to La Gomera was canceled that evening. It's only 10 minutes from the port which was excellent for the next morning.
The receptionist did everything he could to help me, found me a nice room, booked me dinner with their new a la carte service which offered a free bottle of wine.
The room was small but nice. I had a small twin bed, but it was OK for 1 night.
The espresso machine in the room is really great.
Didn't have much time to explore the hotel, but it was a nice stay for last minute night.

Leisure Self

4/10

Poor

05 Aug 2019

Verified traveler

The h10 big Sur is a lovely hotel which my husband and I have visited 3 times. The staff are fantastic, However this time I was disappointed as the air con wasn't working and the hotel had renovations being done and at times was noisy. Also their was major works on the walk way outside and in the pool entrance which was very noisy for most of the day.

Leisure Partner

8/10

Excellent

14 Jul 2019

Verified traveler

Liked everything but one receptionist who was rude, very curt and very unhelpful called Jesus did not explain anything about hotel or room

Leisure Partner

10/10

Exceptional

13 Jul 2019

Verified traveler

The sea view was great. Loved the chill out area. Food also great

Leisure Family

10/10

Exceptional

11 Jul 2019

Verified traveler

Really lovely hotel, with attentive staff, good food and plenty of entertainment.

Leisure Partner

6/10

Pleasant

26 Jun 2019

Cassandra

Good location, not the best hotel

The area was great! We were right next to the beach and loads of restaurants, and it was easy to go to our kayaking reservation, as well as the monkey park nearby.
However, our air conditioning didn't work. From what I can gather this was a hotel-wide problem. The service was great - they sent a fan up for us as soon as we asked about it - but even then, the fan only circulated the hot air really.
The breakfast buffet was also sub-par. Although there was a large selection, it was not the best quality. The pastries were fairly nice, as were the pancakes, but everything else was a bit questionable.
The actual hotel had a nice atmosphere and a nice little pool, and the staff were fairly friendly. It just suffered from being a bit dated. There also weren't many young people - it's not exactly the most modern area, so I wouldn't recommend it if you're in Tenerife for the nightlife!
If you're there for a weekend like we were, then it's quite a nice stay, but my friend couldn't sleep at all on the last night because it was so hot without air con.

Friends

10/10

Exceptional

19 Jun 2019

Ian

The staff were all excellent. They were welcoming, very friendly and helpful.

Partner

10/10

Exceptional

11 Jun 2019

Verified traveler

Very enjoyable stay for 1;night before crossing on the ferry to La Gomera

10/10

Exceptional

06 May 2019

Verified traveler

I can't recommend this hotel enough . We paid in advance for a sea view which was well worth the extra . The chill out zones on the 8th floor are very relaxing . There is a huge choice at the breakfast buffet . We also ate in the Blue Bay restaurant where the food was lovely and very reasonable . There is also the added bonus of entertainment in the evenings . This is my first time in a H10 hotel but I will definitely look out for them in the future if they are as good as this one.

Leisure Friends

10/10

Exceptional

25 Apr 2019

Ida

Lovely place!

The staff was very service-minded and thoughtful. We really enjoyed the high quality of everything they had to offer. Even when leaving early they offered us some of their delicious breakfast.
They made the end of a long trip something special.

Partner

10/10

Exceptional

24 Apr 2019

Verified traveler

Hotel has all the facilities is modern, clean. Food at breakfast and dinner is very good. Great sunbathing area on Floor 8

Leisure Friends

10/10

Exceptional

21 Apr 2019

SarahShin

I do not have any complaint about this place. I would love to go back to this place when I have a chance to go to Los Cristianos again.
This isn't a luxury hotel, but this had everything. Nice view, great amenities, two bottles of water and a scone and nice staffs. Best part was the breakfast buffet. I have been traveling a lot recently, and the breakfast here was so far the best.
Overall, I was very satisfied and would like to recommend this place to anyone.

Leisure Self

10/10

Exceptional

14 Apr 2019

Lisa

Girls Holiday

My friend and I came here for a break in the sunshine and were delighted with the hotel. It was lovely decor and the pool and rooftop areas were great. We received a warm welcome at check in and the reception staff were helpful throughout. The only reason we have scored the location down slightly is the building work that is going on outside the hotel but it didn't bother us too much and we couldn't hear anything from our room. I would definitely recommend this hotel.

Friends

10/10

Exceptional

10 Apr 2019

Evelyn

Amazing hotel with great staff

This hotel is amazing. The staff were so helpful and friendly - they made our holiday and even remembered my name a day into my stay! The food was amazing. I loved our room - were were upgraded to a superior room on check in. I loved the pool, the bar and the chill out area. I will be back, thank you so much!

Friends

6/10

Pleasant

07 Apr 2019

Verified traveler

Room cleaning service was not very good as showe wasnt cleaned coffee capsules was delivered every day, had to adk for towels and ect. Food was very basic and repetitive and not much choice.

Leisure

10/10

Exceptional

01 Apr 2019

Ernest C.

a great friendly place near everything

breakfast & dinner included, a nice pool, out the back door to all that is Los Christianos! The staff are so friendly, we enjoyed ourselves very much, thank u