Barcelo Margaritas Royal Level Adults Only

Spain , Gran Canaria
Playa del Inglés, Gran Canaria, 40
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50 reviews shown

8/10

Excellent

02 Mar 2026

Anja

Friendly staff, nice food and clean rooms. The area is not good.

Partner

10/10

Exceptional

31 Dec 2025

JONATHAN IAN DAVIES

Loved it, had a blast

10/10

Exceptional

19 Dec 2025

Sam

Fantastic hotel, good rooms and great service in the bar/restaurant.

Leisure Friends

10/10

Exceptional

13 Dec 2025

Jason

Lovely hotel, great rooms excellent food choices will definitely be visiting again.

Leisure Family

6/10

Pleasant

12 Dec 2025

Anthony

Liked the room all staff were very good and friendly, breakfast and lunch good disappointed dinner was a buffet, food at occasional restaurant was awful had a table for four no heating around it couldn’t even see what I was eating as the light was behind me, paving around pool needs repairing.

Leisure Friends

10/10

Exceptional

29 Oct 2025

Kathryn

Room spotless, customer service excellent. Stayed in adult only section. Definitely coming back

8/10

Excellent

24 Oct 2025

So Fun

Quiet and clean hotel. We ventured into the family hotel restaurant (canteen) and it was a contrast to the adult hotel. The rooms were spacious and clean. Housekeeping every day with complimentary bottled water. Food was good but you need to book a time slot. Good choices, well presented and fresh. Annoyed that the Fuego restaurant was closed most of the week so booking it when it was open was impossible. The pool area was clean and sun beds wars started as early as 7:30 am. There was no one policing so some beds where left with a towel on it all day. The yoga class with the steel drums was excellent. Nice of the hotel to have activities everyday. There was a complimentary bus service and the local shops were well stocked. Overall a pleasant stay.

8/10

Excellent

30 Sep 2025

Richard John

Overall a good experience, had to move room due to noise and maintenance issues.

Second room had maintenance issues but no other suitable rooms available, so after some negotiations a compromise was agreed upon. Not particularly happy with how certain parts of that process was carried out and having to sign a document with my passport number on and stating that I wouldn’t sue Barcelo seems quite heavy handed. Then the client manager having a go at me in front of a full reception for uploading photos of the issue I had to a Facebook group didn’t seem very professional.

However if you want a hotel in that area the food is good, staff are friendly and pool/garden area is beautiful then I’d consider, just be wary of the full suites as they are on the end if the building near the road and don’t seem to have a had a bathroom refurb in a while.

Leisure Partner

10/10

Exceptional

15 Sep 2025

Adrian

Staff brilliant. Room brilliant. Really enjoyed my stay, and made good use of most of the facilities. Lots of variety in the buffet restaurant. If you’re looking for a retreat then this is great, and would look forward to another visit.

Hotel location may not suit everyone as it’s more than a short walk to the seafront. Not such a big issue for me as I felt that the seafront area was in need of a major upgrade - feels like it’s from a bygone era, so chose not to go there after the first time.

Overall very happy with the hotel, suited my wishes perfectly. Resort needs to be rejuvenated somehow - perhaps a victim of too many ‘All Inclusives’.

Leisure Self

8/10

Excellent

18 May 2025

Paul

Check in - could be quicker why the need to forward Expedia email etc when already have details on system
Room - lovely big and week presented, high quality bedding robes toiletries, powerful hair dryer,water replenished almost daily only 1 day no housekeeping in a week.
Pool large area always sun beds and loungers, order drinks from scanning we code at bed. Gardens well maintained and pool area washed down daily.
Restaurant- Saturday night was amazing range and quality however by Monday it went way down hill, lots of dried up food, less choice. Huge amount of PORK and little else. The pork wasn’t always CLEARLY labelled, and put into far too many dishes. Breakfast was constantly good and able to order set dishes or help self to buffet. The hotel app is a bit difficult to navigate at first but then get used to it to book in for dinner each day.
Service - they’re are a lot of staff in the restaurant standing about talking and I did hear them talking negatively about guests, maybe they be better stiring the food so it’s not dried up. Apart from this I lived the hotel and will defiantly return

Leisure Partner

8/10

Excellent

03 May 2025

David

I like the location with easy access to Yumbo and a few nice dining areas. The property had limited parking but street parking always available and free. It was off season so very quite and adults only was a bonus. The breakfast was good but repeated everyday so could only have for a couple mornings. Rooms very clean and spacious

Leisure Self

2/10

Poor

13 Jan 2025

Graeme

Probably one to give a miss

This hotel needs to spend some money on the rooms, first room flooded, second room was like a cardboard box and heard everything.

Typical spanish hospital spend money making downstairs look nice and leave the rooms.

Never met such an arrogant receptionist either.

This was not a cheap night at around 400€ a night. So you would expect better

Partner

10/10

Exceptional

24 Dec 2024

Sarah

The hotel was very clean and tidy. The safe were all so polite and knowledgeable in their area of work. The food was plentiful and enjoyable. Only one criticism is that some of the food wasn't hot enough for my liking but if you ask staff they would warm it. I need a gluten free diet and the staff where so helpful. Fabulous idea to have an app so we could order what we wanted. So much to choose from. I would definitely return to the resort and recommend the hotel.

Leisure Family

10/10

Exceptional

29 Nov 2024

Stephen John

The staff at this hotel were excellent and a credit to Barcelo. Friendly, approachable and professional. Would highly recommend the hotel.

Leisure Partner

6/10

Pleasant

15 Nov 2024

Christine

Disappointing

Food was cold every night,we complained and had a 45 minute meeting with a manager but nothing changed.we paid £3000 for this hotel and it was a rip off ,first day the noise from the sister hotel was deafening,we were at the quiet pool and couldn’t hear ourselves speak .We complained and it was turned down,it is not in our opinion an adult only ,there is only a small wooden fence between the children’s entertainment and this hotel.Totally disappointing,I went for my special birthday and was so let down.Management was inefficient and most could not speak English only Spanish so trying to communicate was useless,the cleaners need retraining,I left bits on the floor of the bathroom and they stayed there,awful.
Every night I drew attention to the fact the food was cold ,undercooked and raw inside ,nothing was done or improved,this is a true statement,very disappointing

Partner

10/10

Exceptional

05 Nov 2024

Ramon Alfaro

Friendly staff, clean… overall great experience.

Leisure Partner

10/10

Exceptional

03 Nov 2024

Marco

Great hotel. Perfect location for the Yumbo Centre and around a half hour walk to the start of the dunes. Lovely, helpful staff. Rooms were spotless and have everything you need. Swimming pool was excellent, even for doing lengths, and the pool and sunbeds never felt too busy. Good food too.

Leisure Partner

8/10

Excellent

01 Nov 2024

Nolan

Few teething issues

Would have given five stars, but there were some issues:

1.Noise Disruptions: Early morning disturbances from the garden staff using a leaf blower around 7 am woke me up. Later, there was the noise of tree-cutting activities on October 29th and 30th, as well as constant noise from the children’s activity area. The early noise really impacted the experience, as mornings are meant to be peaceful.
2.Initial Room Issues: Room 2005 was disappointing, with poor views of the car park and constant noise from the laundry truck and staff walking by. A loud laundry truck departing at 10:35 pm was particularly disruptive. Thankfully, I was moved to a different room after the first night.
3.Unruly Guests: On October 28th, a group of guests became disruptive, likely due to drinking. They played loud music and disturbed the area around the cabanas, impacting the atmosphere significantly.

Top Tip: Download the Barceló app – it’s incredibly helpful for organizing your stay.

Check-In: Check-in took longer than expected due to only one staff member, Jorge, handling the desk while the other two desks were free. It took 20 minutes to check in, where I received wristbands for room access and access to the RL area.

Staff Excellence: Marta at the front desk in the morning was fantastic. Borge in the RL dining area also provided excellent service.

Room Quality: My initial room, 2005, overlooked the car park, main street, and laundry entrance. The layout was poor, with terrible lighting

Friends_and_family Friends

8/10

Excellent

30 Oct 2024

Benjamin Julian

Comfoetable hotel, good service, nice pool, good restaurant.

10/10

Exceptional

11 Oct 2024

Emily

Would reccomend this hotel, the royal level is worth the extra money for the privacy from the rest of the hotel.
Location could be better, about a 30 min walk to the beach which we didn’t mind but some people would

Leisure Partner

10/10

Exceptional

24 Sep 2024

Christopher

Loved this place. Dinner, although buffet, was tasty every night.

Leisure Partner

8/10

Excellent

11 Jun 2024

Annetha

Entertainment can be better no music around the pool area. Bar staff very slow and don’t have much knowledge on drinks

Leisure Friends

10/10

Exceptional

26 Apr 2024

Kate

Really lovely hotel with fabulous staff. I opted for breakfast only as there are some great restaurants within walking distance. The royal level pool is really nice and you can order drinks via the app if you download it. The other part of the hotel has a nice pool bar as well. Well located, about 25 mins walk to both Playa del Inglés (though the walk back up the hill wasn’t the best in the heat) and the Dunes which were spectacular at sunrise. The hotel runs a shuttle bus to and from the beach if you don’t fancy the walk.

Leisure Self

10/10

Exceptional

10 Apr 2024

Stuart

Brilliant Holiday - Highly recommended

We had a brilliant stay in a family room all inclusive.

Bit of a tip for anyone booking this hotel, ask for a family room x034, this will give you a slightly bigger room. Nothing wrong at all with the room we had was 3035.

Food

Breakfast is superb, fresh crepes, waffles, omelette, fresh bread. You name it, fresh honey. Its superb.

Lunch

Lunch was great with pizza, salads, a different roast meat, we made baguette sarnies with the meat.

Dinner

Differentvthemes every night lots of options for everyone too much to list.

Snack Bar

This is open 12- 6pm and this has burgers (freshly made with mince inhouse delicious.) Hot dog pizza pasta, chips . Ice cream.

Not a bad word to say

2 family pools, the larger one is heated very well.

All in all a great holiday . And the staff here were credit to Barceló.

Evening entertainment hit and miss.

Drinks were amazing, cocktails freshly made in front of you and a Cruzcampo beer tap all day long. Soft drinks self serve Coke, Coke Zero, Fanta Orange , Fanta Lemon.

Thanks again for an amazing holiday

Friends_and_family Family

10/10

Exceptional

17 Mar 2024

Erick

Barcelo Margaritas - Royal Level was my third hotel in the Maspalomas area and by far the best. The hotel, facilities, food quality and service were by far the best (5-star quality). We picked the half-board option which included buffet breakfast and the option of lunch (a la carte) or dinner (buffet-style) at their Royal-Level restaurant (La Palapa). Other restaurants were also available but honestly not needed because the food at La Palapa was the best food I've had in all Maspalomas restaurants we tried. Super highly recommended.

The only downside was the WIFI didn't worked in our room, possibly because we had a corner room. Which I'm sure it could've been fixed but we were so busy that we barely stayed in the room, other than to sleep.

Leisure Friends

10/10

Exceptional

07 Mar 2024

Thomas

Great 7 night stay at the Royal Level section of the hotel with my partner. The room was much larger than expected, with a balcony overlooking the pool area but far enough away to still feel private. We opted for the breakfast-included option - we both agreed that the quality and choice of the breakfast was the best experienced so far in any hotel!
The pool was peaceful, and we never had any trouble getting a sun lounger (no need for the 7am starts to reserve a space that you hear about elsewhere).
All of the staff were very professional and friendly.
Only a ten minute walk away from the nightlife of the Yumbo centre, and always felt safe even late at night.
I would definitely recommend this hotel to others.

Leisure Partner

8/10

Excellent

06 Mar 2024

Michael

Overall nice property with good amenities. Property is dated in places but maintained well and kept reasonably clean. Food quality is average but service was good. Rooms were very basic and average at best.

Leisure Partner

8/10

Excellent

05 Mar 2024

Rebecca Sian

Immaculate room, lovely pool area and good food and drink options. Adults only but with the benefit of being able to use the facilities of the main child friendly hotel next door. A bit of a walk to the sea but that suited us and there is a free shuttle bus available. Great holiday, thank you!

Leisure Partner

10/10

Exceptional

17 Feb 2024

Duncan

Lovely hotel, excellent staff, clean, easy to get a sunbed around the pool highly recommend

Leisure

10/10

Exceptional

16 Feb 2024

Guido

Great value for money with breakfast and dinner included and a junior suit. Unfortunately the location is a bit too far away from the beach - 20 mins walking - but the pool is great.

Leisure Self

10/10

Exceptional

29 Jan 2024

Ewan Robert

Clean, comfy beds, bit noisy neighbours in some rooms as sound travels through cement walls and floors.

Leisure Partner

10/10

Exceptional

25 Jan 2024

Kamil

The best hotel and I so good to back to this place

8/10

Excellent

17 Jan 2024

Patrick

No Hotel Bar , no buzz or atmosphere in reception area . Suite Bathroom in poor condition with leaking shower . Too many doors in bathroom, Very small wash basin. One receptionist for checkin and checkout , queries etc. long waiting . Very nice pool and outside area and gardens .

Friends_and_family Friends

10/10

Exceptional

10 Dec 2023

Elizabeth

Perfect from start to finish

Amazing hotel. The minute we arrived the staff were so friendly and helpful and we knew straight away we were going to love this hotel. The royal level is worth the extra. The restaurant and pool area were beautiful and the food was varied, fresh and ver well presented. We wil definitely be returning for a longer stay next time. Thank you Barceló Margaritas for a wonderful stay

Partner

10/10

Exceptional

03 Oct 2023

James

Me and my wife have stayed at bigger/expensive hotels in the area and this by far is one of the friendliest and welcoming hotels with a huge selection to offer ! Will stay again

Leisure

8/10

Excellent

26 Feb 2026

Anders

Städningen var inte i topp.

Partner

8/10

Excellent

13 Jan 2026

Henry

Ganske pænt hotel. Store værelser og venligt personale. Virkelig god morgenmad. Kan anbefales

8/10

Excellent

28 Dec 2025

Miika

Siisti hotelli, huono äänieristys. Pääsääntöisesti hyvä palvelu, mutta huomasi, että päivällisellä allinclusive asiakkaat olivat selkeästi arvoasteikossa korkeimmalla. Allasalueella samat henkilöt varasivat useita paikkoja ja aina koko päiväksi

Leisure Partner

8/10

Excellent

20 Dec 2025

Frank Erich

Alles perfekt, tolle Anlage, nettes Personal, schöne Zimmer, nur viele warme Speisen waren lauwarm. Das sagten aber viele Gäste. Hygienevorschriften bei Brot und Marmelade unbefriedigend. Kein Brottuch vorhanden. Jeder fingert rum🙃

Leisure Partner

6/10

Pleasant

30 Nov 2025

Alfred

Das Zimmer war schön und gross. Im Hotel fehlt generell die Führung. Frühstückspersonal ist nicht sonderlich aufmerksam und achtsam zu den Gästen. Lieber laffert man am Buffet, statt sich um die Gäste zu kümmern.
Personal

Business Self

10/10

Exceptional

09 Nov 2025

Michael

Zimmer sind geräumig und hell.
Das Essen war Sehr abwechslungsreich und hat immer gut geschmeckt

Leisure Family

8/10

Excellent

09 Oct 2025

Barbara Elsbeth

Unterkunft und Personal war gut.
Das Essen im Restaurantbereich war grundsätzlich gut, aber teilweise etwas eintönig. Z.B. Gemüseauswahl als Beilage war oft das gleiche.

Leisure Friends

10/10

Exceptional

14 Sep 2025

Stefan

Der Aufenthalt im Barceló Margaritas Royal Level war wirklich wunderbar. Das Essen war klasse - sowohl Frühstück, als auch Mittagessen, Snackkarte und Dinner waren immer vielfältig und lecker -, die Suite war großzügig gestaltet, das Personal stets freundlich - und All-Inclusive wirklich sehr empfehlenswert! Es waren sehr hochwertige Getränke auf der Karte. Und wenn mal was nicht draufstand, wurde es trotzdem möglich gemacht. Der Poolbereich ist großzügig und der im All-Inclusive beinhaltete Pool-Service für Getränke auch wirklich sehr komfortabel. Diesen Service haben wir wirklich ausgiebig genutzt. Zimmer wurden täglich ordentlich gereinigt. Kaltgetränke waren 24/7 unten in der Lobby für All Inclusive Gäste erhältlich. Einziger Nachteil: Poolplätze können schnell voll werden.
Den Trubel im regulären Barceló bekommt man hier überhaupt nicht mit. Was häufiger mal etwas lauter ist, ist die Animation vom Hotel gegenüber. Aber auch das hält sich in Grenzen und findet nicht den ganzen Tag über statt.
Der Bus-Shuttle nach Maspalomas und zum Plays del Inglés ist super und wurde auch gerne genutzt! In nur 10 Minuten ist man zudem zu Fuß beim Yumbo Center. Alles in allem ein wirklich toller Urlaub! Komme gern wieder und kann es nur empfehlen.

Leisure Partner

10/10

Exceptional

08 Jul 2025

Jean-Nil

Très confortable. Éric et Adrien, au restaurant, sont des employés exceptionnels. Félicitations à vous deux

Leisure Friends

10/10

Exceptional

06 Jun 2025

Faik

Alles war perfekt.

Leisure Partner

10/10

Exceptional

30 May 2025

Igor

Muy bien !!!

Partner

10/10

Exceptional

18 Apr 2025

David

très bel endroit et très bien entretenu, les piscines sont parfaites avec une eau à 28 degrés, on y mange très bien et le personnel est très agréable et professionnel. Une adresse sûre

Leisure Self

8/10

Excellent

05 Apr 2025

corinne

Bon séjour

L’hôtel est très bien entretenu, propre. Les employés sont aimables et de bons services . La chambre suite agréable . Un petit bémol : nous sommes arrivés jour de carnaval et donc routes bloquées , nous aurions aimé être prévenus !

Partner

10/10

Exceptional

29 Mar 2025

Heiko

Zum 2. Mal hier gewesen. Erholung pur.

Leisure Family

10/10

Exceptional

09 Feb 2025

Eckhard Christian

Wir hatten einen super Aufenthalt. Hier und da etwas in die Jahre gekommen. Die Sauna ist ein Witz. Da sollte dringend etwas gemacht werden.