Name: Axel Beach Maspalomas - Only Adults
Address: AV. TIRAJANA (entrada por C/Timple), 32, San Bartolome De Tir, 35100, ES

6/10

Pleasant

16 Jul 2026

Matthew

It was fine, hotel is feeling a bit dated and certain things like the air con need maintenance. The couple who were in my room before me overheard my check in and commented that the air con was noisy and not effective, this had not been remedied for them and was not for myself either. The kitchenette is basic but appreciated. I feel like there is a certain amount of cashing in on the pink pound with expensive bar drinks quite expensive stay for what you are receiving. Rooms feel like they need TLC with dated design, aircon that does not work well and the mattresses are hard as a rock. The gym isn't too bad, good size but very limited number of weight plates but some of the machines again are quite dated. Its not a bad stay, but feel for the price it could be a lot better.

Self

2/10

Poor

13 Jul 2026

BADER

One of the worst hotel experiences we’ve had. Check-in took around 40 minutes due to incredibly slow and disorganised staff. The room was dated, dirty and poorly maintained. Every shower flooded the bathroom and water ran into the living area. The air conditioning stopped working for most of our stay, and despite repeated complaints we were given little information or updates. Other guests told us it had been broken for over a week. We were eventually given a fan, and the AC only worked for our final two nights. We also had to kill at least two large cockroaches in our room almost every morning. The breakfast was poor with very limited quality or choice. The pool and surrounding grounds are tired, messy and in desperate need of cleaning and repainting. There was also a constant sewage smell around the hotel, and the towels looked old and worn out. This hotel is nothing like the photos and certainly not worth the money.

Partner

10/10

Exceptional

29 Jun 2026

Laila

Nice clean rooms, good size balcony

Partner

10/10

Exceptional

20 Jun 2026

David

Good choice with predominately gay male clients.

Breakfast ok but probably wouldn’t bother again

Rooms good size and nice pool areas

Self

2/10

Poor

03 Jun 2026

Antonio

The Wi-Fi was not working for four days, and the issue was still not resolved by the time we left. We have stayed at Axel hotels several times in the past and have generally had good experiences. However, this was by far the worst experience we’ve had regarding Wi-Fi service. As frequent travelers, we rely on internet access during every trip, so the lack of a working connection throughout most of our stay was extremely frustrating and disappointing.

Partner

10/10

Exceptional

01 Jun 2026

Matthew

I like the Axel for the vibe. While the rooms could use a little refresh, the place is clean, the gym is well appointed and the pool area is great to hang out around. The staff are friendly in every department I encountered- housekeeping, pool, reception. As always I like its commitment to its queer clientele.

Self

10/10

Exceptional

26 May 2026

Michael

Amazing 10 day stay at Axel Beach, as it always is. Aythomi super accommodating to us on arrival, room super clean, cleaning staff are amazing! Shout out to the two guys serving at the pool bar, really great facilities and you really can whatever holiday you want here, had chance to be sociable, but also have some alone time. We have come back many times over the years to Axel Beach, and will continue to do so! Well done on having the great foundations, but even more so for having such brilliant staff.

Partner

8/10

Excellent

21 May 2026

Stan

Clean and nice hotel. Great location. Good value, but slightly dated

Partner

4/10

Poor

14 May 2026

Tommaso

Very dated and old property. Pictures are deceiving.
Not worth the money you're paying , can get better accommodations with more amenities, including breakfast.

Partner

10/10

Exceptional

04 May 2026

David

Would thoroughly recommend. Rooms a little tired but very clean, with everything you need and good service. Plenty of choice for breakfast - quality of food fine. Had a room with a city view, which was lovely and quiet.

Partner

6/10

Pleasant

27 Apr 2026

Giovanni

My general impression is that the room felt too cheap for how expensive it was. I had multiple issues which, to their credit, the staff responded to with concern. It’s the little things as they say: there was no hand soap in my room, and when I asked for it, they just said they had run out. It wasn’t until I got a bit upset that they sent me some body gel to compensate.
There were also issues with the toilet (constantly running water), which led to it needing to be replaced; this took a couple of days. And the AC is locked at 18 Celsius, which means it isn’t really cooling down enough. When we mentioned this they sounded surprised, which is not believable considering that it happens in several rooms.
This hotel is good for the adult things and the proximity to Yumbo, but one can do better for the price, without a doubt.

Friends_and_family Friends

8/10

Excellent

26 Apr 2026

Valerio

Great location

Self

10/10

Exceptional

22 Apr 2026

stuart

We had room only

The rate was excellent - the room was as described

Went for cheaper road side option which was lovely as it got the sun after the pool lost it

The beds are large and comfortable And there is a seperate living area and kitchenette

There’s ample sun loungers and reasonable prices cabanas

My only criticism would be that it would be nice to have the fridge cleared of chargeable items so you could use it with a supermarket shop

I would happily stay again

Thank you axel beach

Friends_and_family Friends

6/10

Pleasant

20 Apr 2026

Christopher

The hotel was good value for the money, but the rooms are dreary and dark, and very noisy. I could constantly hear the people above me.

Friends_and_family Friends

8/10

Excellent

17 Apr 2026

David

Good adult-only hotel, mainly male couples, some female couples and a few mixed.
Great location, just 5 minutes from the Yumbo.
Very expensive in-room minibar, you even have to pay for the first coffee! There is a Dolce Gusto machine in the room, but you pay a significant amount for a single pod, so bring your own tea/coffee, nearest Spar is in the Yumbo.
Bathroom lighting not the best, you shower in darkness. Great shower though, plenty of hot water with good power.
Bed is very firm but it is a proper double, good pillows.
Poolside bar is good, but food seemed to stop after three, but plenty of restaurants around off-site.
Breakfast not taken, finishes at 1100.

Partner

10/10

Exceptional

15 Apr 2026

Matthew

We were very happy with our stay at Axel Beach - friendly staff (and friendly guests), good buffet breakfast to start the day off, ideal location for Yumbo and also a good location generally. Our room (balcony/garden view) was spacious, had everything we needed and it was good to have a bedroom separate to the lounge and kitchenette. Hopefully we'll be back to Gran Canaria and we would definitely stay at Axel Beach again!

10/10

Exceptional

09 Apr 2026

Ian

very chilled vibe and really nice staff. great location for Yumbo

Self

10/10

Exceptional

06 Apr 2026

William

Great place, Great staff and great cleaners

Self

6/10

Pleasant

02 Mar 2026

Richard

Hotel is obsessed with charging for everything and in many cases things that ought to be complimentary. Dish washing liquid and cloth €4.5; one coffee pod €1.90; bottle of water €4, etc. The fridge was full of more drink than the usual mini fridge.

Self

10/10

Exceptional

01 Mar 2026

Ioannis

First time in GC and first time in a gay hotel and I think Axel was a great choice. Staff have been very friendly and helpful, good amount of amenities and clean areas. What was really impressive was how spacious the rooms are, you have a separate living room area and large bathrooms. I think the most important piece of advice I can give to someone is that the sun is facing the opposite way in late afternoon so you can’t sunbathe at the pool after a certain time. There are lounges in other areas but it’s not the same sadly.

Self

10/10

Exceptional

22 Feb 2026

Ian

Excelent Hotel, very close to where I wanted to be, staff very courteous and helpful, stayed an extra night.

Self

10/10

Exceptional

12 Feb 2026

Stefan Arcardi

The staff is amazing here !
Big shout out to the cleaning team - it was so nice. Everything was top dollar.

Late check out was 40 euros in cash only - that seemed a big too much but we were able to just stay buy the pool.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Andri

Pool area is great, rooms are clean and comfortable. Hotel is nicely located.

Leisure Friends

2/10

Poor

02 Feb 2026

Stephen S

No, the room was great and the maid staff was excellent.

I am mad because the 1 day I ate breakfast in the restaurant, I paid cash eur for my meal, they charged my room also. Additionally, they charged me for 2 bottled waters that I bought outside the room. I left the 2 empty bottles in the room.

8/10

Excellent

24 Jan 2026

Raja

The room was okay and cleaner than expected, though better on my previous visit. Alex was outstanding and deserves special mention. Breakfast was great. The sky bar party let the experience down — staff weren’t welcoming and made us feel like outsiders.

Partner

8/10

Excellent

20 Jan 2026

Paul

Clean resort

Partner

6/10

Pleasant

03 Jan 2026

Stuart James

Very basic room facilities. Surprised the bar closes before 7pm.
Staff all very friendly and helpful.

Leisure Partner

2/10

Poor

22 Dec 2025

Matthias

Poorly cleaned rooms, not recommended. Clients may not be what you are looking for

10/10

Exceptional

18 Dec 2025

Stephen

Alex on reception was so helpful.

Leisure Partner

6/10

Pleasant

06 Dec 2025

Bradley

Excellent housekeeping staff , SOME good reception staff some quite hostile and not so welcoming emailed to extend booking however was ignored. They fill the mini bar however bare in mind nothing in the room is free... Including the coffee expresso pods unlike any other hotel in the world the coffee in the room is £2 each.. Even the washing up liquid and cloth is £4 and the harribos left on the table to look free are in fact also £4 ... you can ask ahead of time for them to clear the mini fridge but be aware of the 4 items they place to trick you into being charged for these items. The hotel rooms lack the price point standards the pictures of the pool are eluding of the dated rooms some are refurbished by mostly dated and having stayed in over 10 hotels this is by fare the tattiest and lowest standards your simply paying a premium for being gay and will probably fall for the aspect side of it unfortunately... like I did ... however that being said you can also get some good deals... They also do a $20 breakfast and day pass which is more than worth the money for the experience during busier and hotter day. check my tiktok bradleywarner to browse my exedra showcase store and reviews

Leisure Partner

10/10

Exceptional

28 Nov 2025

Paul

Great atmosphere at the hotel. Good location and good vibes.
All the staff friendly.
Special mention to Hamza 🙌
But everyone very nice and friendly.
😜

Leisure Self

4/10

Poor

28 Nov 2025

Gary

The places certainly overcharges for what it is. The staff are friendly enough but the place is kind of a dump. Air conditioners that smell like mould (they probably all need to be thoroughly serviced). But I did like that the rooms all have a fridge and table etc.

There was a massive sewage issue during my stay and the bottom floors reeked with faeces and it eminated throughout the entire hotel. Not even a sorry, yet alone an alcoholic beverage for the issue and my risk of inhaling potential pathogens. Given their blasé nature about this leads me to believe this happens often at this hotel.

If I was to return to Maspalomas I’d probably stay somewhere else.

Leisure Self

8/10

Excellent

27 Nov 2025

Aaron

Staff very friendly. Pool area is nice. Gym needs new equipment, but luckily there is a nearby gym. Room was okay. Kitchen had no electrical outlets, no bowls, and the fridge is packed with a mini bar, so there is almost no room if you want to purchase something for later. The bed was two twin beds pushed together. The shower was great. It is close to the bars and nightlife.

Partner

10/10

Exceptional

25 Nov 2025

Artur

Everything was ok

Partner

8/10

Excellent

21 Nov 2025

Benjamin

Very clean and comfortable room, the staff were very friendly and welcoming.

Self

2/10

Poor

15 Nov 2025

Justin

When we checked into our room, the air conditioning was broken and the room was hot and smelly. The hotel was not able to send anyone to fix it, and said they didn’t have any other rooms available to move us to (which doesn’t make sense because we could see availability at the hotel for that same night when we searched online).
The conditions were really uncomfortable so we could not stay there. We requested a refund from the hotel but they refused as we had already ‘checked in’. So we ended up booking another hotel nearby and paying out of pocket since Axel wouldn’t refund us for that first night. The hotel was not very helpful or responsive. I’m sure they could’ve easily refunded us or switched to another room but didn’t. Horrible experience and we will never make the mistake of booking there again!

Leisure Partner

10/10

Exceptional

25 Oct 2025

Paul

We had a lovely stay. The staff was so helpful and kind.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Martin

First time stay at this hotel. It’s an older property and it shows. However the rooms are clean and spacious with everything you need for a weeks stay. Pool area also spacious. Staff very friendly. Location amazing for the Yumbo centre

Partner

10/10

Exceptional

30 Sep 2025

Danny

Alex at reception was great! I arrived 2hours ahead of check in and they managed to check me into a room right away!

Great hotel! Very close to Yumbo centra

Self

10/10

Exceptional

30 Sep 2025

Thomas

Amazing vibes.

Alex from reception was great.

Leisure Friends

10/10

Exceptional

26 Sep 2025

KISHAN

Great reception staff - kind and very welcoming

Self

4/10

Poor

20 Sep 2025

Tom

Conveniently located about 7 min walk to Yumbro. The room had nice touches with complimentary toiletries and coffee machine and some water n snacks which can be purchased and charged on check-out. The rooms are very dark with wall lights, maybe intentionally. There is Aircon in the living area, not the bedroom, which was annoying as i stayed during a hot period. The shower can be scalding hot - so set your temperature with care. My main issue was the flies in my room which were annoying, but probably just seasonal issue. Overall good, but at economy/budget end of the nark.

Business_and_leisure Self

10/10

Exceptional

15 Sep 2025

Mark

Great self catering accomodation with good size bedroom, bathroom and lounge/diner/kitchenette. Cleaned daily. Warm welcome from all the staff. Good bar and bar food. Lovely pool. Busy at weekend with visitors, but more tranquil in the week.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Michael

Another enjoyable stay.

Leisure Partner

8/10

Excellent

14 Sep 2025

Mark

Great location, slightly dated property and room but common for the area

Leisure Partner

10/10

Exceptional

22 Aug 2025

Christopher

Great place to stay for business

Convenient, efficient service and very clean

Business

2/10

Poor

13 Aug 2025

Verified traveler

Overrated hotel!

Overpriced, and badly managed. Steam room stinks of mold, food is inedible, air con barely works, and there are never enough sunbeds. Staff are slow, unhelpful, and ignore complaints. Gym has no water, towels, or cleaning supplies. On 10-08-25 they even threw a private pool party for straight outsiders, forcing paying guests out — totally unacceptable for a gay hotel. Everything is an extra charge, not even a free coffee. The only good thing? The cleaning staff. Do yourself a favour and stay anywhere else.

Friends_and_family Friends

10/10

Exceptional

09 Aug 2025

Paul

Great week

10/10

Exceptional

03 Aug 2025

Rhys

Poolside and massage

Poolside entertainment great fun. Breakfast and lunch menu good value. The barmen hard working and always friendly.

The new massage therapist is fantastic. Not the normal hotel massage guy. Real deal therapist. Booked more than once

Self

4/10

Poor

22 Jul 2025

MOHAMMED

Not the best facility but still okay. Close to main attractions, walkable and easy access.

Leisure Self

8/10

Excellent

07 Jul 2025

Andrew

Relaxed and not far to facilities around the resort

Self

6/10

Pleasant

05 Jul 2025

R A

Disapointed

The hotel is pretty old and expensive for what you get. The pool closes at 7 pm even during summer when weather is pretty hot. You are charged for everything even cofee at your room. No ambiance or activities during evenings.

Partner

8/10

Excellent

22 Jun 2025

Barrie

The details are looking tired like doors in kitchens and lifts etc. Also felt like the mini bar offering was too much occupying half the fridge and on the table also.
A great hotel in general cannot fault the cleaners. They was fast at cleans and to a massively high standard changing anything without question that was remotely used in any way.

Leisure Self

10/10

Exceptional

16 Jun 2025

Peter

Good location, comfy rooms, nice pool area. Could do with a new wallpaper to brighten the rooms and few extra plugs sickets/new fixtures.

Leisure Partner

10/10

Exceptional

03 Jun 2025

Victor

Excellent location!

Leisure Partner

8/10

Excellent

15 May 2025

Verified traveler

Overall a pleasant experience but they try to add so many extra charges that seem unnecessary.

Water is 4 euros per bottle and using the safe in the room is 3 euros per night. I’ve stayed in many hotels and I have never been to a hotel that charges for these.

Everything else is great. Very nice atmosphere and beautiful pool/terrace. Location is great, near Yumbo centre.

Self

10/10

Exceptional

13 May 2025

Lane T

Will return again!

This was the second time that I have stayed at this property. It has a wonderful location; 5-8 minute walk to the Yumbo Centre. The pool is fantastic. Housekeeping let me sleep in every day, and were very helpful when I needed extra amenities. The front desk staff was always friendly and able to help answer any questions. I will definitely stay here again!

Self

10/10

Exceptional

03 May 2025

Michael

Great Staff, fun place!

Regular visitors to Axel Maspalomas, and every year it’s as good as we remember! Brilliant staff at reception, the pool bar, and the cleaners. Always an absolute pleasure to visit. As ever well done Axel Team! We will be back soon.

Partner

10/10

Exceptional

02 May 2025

Philip Thomas

I have stayed many times at Axel Beach and is always enjoyable. While you do pay a little more compared to other hotels nearby; the room are clean & spacious and the pool area is friendly and relaxed. The staff are very friendly, especially Javier in the Pool Bar. I would recommend Axel Beach to anyone within the LGBTQ community.

Leisure Self

10/10

Exceptional

06 Apr 2025

Michal

Lovely hotel in good location.
Nice pool area stuff super friendly. Kitchen hob needs replacing IT IS VERY OLD.
Beds very comfortable, rooms big.
Shame you need to pay for your washing up liquid free in all the other hotels, first water of water should be free. Lovely to have new coffee mashine in the room shame welcome capsule not free like in the other hotels.

Leisure Friends

6/10

Pleasant

03 Apr 2025

Warran

All the staff were excellent.
The property was lovley
My stay was ruined by a Hen Party. They were extremely loud, drunk, and didn't care about the other guest's.
I was dissapointed that Hen Partys were allowd.

Leisure Self

10/10

Exceptional

23 Mar 2025

Christopher

Would absolutely stay again

Great hotel, mainly catering to LGBTQ+ travellers, but as they say, they are hetero friendly too. Breakfast is always excellent. A good sized pool with a jacuzzi on the side. Slightly let down by the hotel bar shutting at 18:00, but I guess it made sense with Yumbo just round the corner where all the nice bars are in Playa del Inglés. Would love to stay again.

Partner

10/10

Exceptional

18 Mar 2025

Robert Michael

It's a little dated but looked after and the staff are amazing.

Leisure Friends

10/10

Exceptional

28 Feb 2025

Benoit

Great hotel. Very clean, staff is excellent. A little old but well kept and only adults. Perfect stay!

Leisure Partner

10/10

Exceptional

23 Feb 2025

Dante

Great place to stay and relax

Leisure

6/10

Pleasant

21 Feb 2025

Steven

This definitely did not meet expectations. The property was quite run down. Rooms need modernising. They felt a bit grubby. But good size! Limited spaces to go other than the pool. The safe wasn’t working. Also I felt the area was a little unexciting compared to other parts of Maspalomas.

Leisure Self

6/10

Pleasant

19 Feb 2025

Verified traveler

You pay a premium for it being LGBT. Could do with an update. Rooms cleaned extremely well, but do come across as somewhat basic.

Self

2/10

Poor

09 Feb 2025

David

Awful - construction zone, pool closed!

On arrival, pool was a construction site with no prior notification from the hotel. The \"beach cabins\" shown in the photo were taped off. Construction workers were using hazardous chemicals that stank out the entire pool area.

Friends_and_family Family

8/10

Excellent

08 Feb 2025

Amandio

I had good staying at Axelbeach hotet, the staff was very friendly and helpful

Self

8/10

Excellent

07 Feb 2025

Rui

Friendly staff/ Amazing atmosphere

First Time in Axel Maspalomas.
First Impression was positive. Great Location.
All the staff were amazingly helpful.
I do remember Carmelo from breakfast, very kind and helpful.
I don't remember the name of the receptionist, but the service was beyond expected, with the issue we had with the swimming pool closed for maintenance.,we have received alternative options to make our stay smooth and memorable.

I will be back again for sure.

Friends_and_family Friends

8/10

Excellent

21 Jan 2025

Alan

Great gay hotel complex

This is primarily a gay hotel but all are welcome. That said, the large mural showing a line of buffed and handsome men in swimming trunks was not quite what we saw lying around the pool, but perhaps they come in the summer.

The room we had was a nice size, with a lounge with kitchenette if you want to rustle up some food. The breakfast was great, the staff really friendly and helpful, it's located a few hundred metres from the Yumbo Centre, and it's a short walk from the various bus stops for trips to Maspalomas and other towns around the island.

The bar - at least in January - closed by 6 but there's a well-stocked minibar if you get desperate.

Get a room pool-side as the main road on the street side is very noisy in the daytime. If you book directly you might have a better chance of getting one.

The only criticism is that the rooms are a little scruffy in places, clean but clearly a bit dated.

We'd go there again.

Partner

10/10

Exceptional

18 Jan 2025

Denis

Excellent to exceptional. From checkin. To all our 5 nights everyone was fun professional
And friendly Never forget To thank the room
Attendants So friendly fun and helpful also. Easy to interact even with language barrier. Then the pool
Staff were as equal as all thru out the hotel
Thanks you Axel Maspalomas. Denis and Michael. 🚀🛫✈️✈️🇨🇦

Partner

10/10

Exceptional

13 Jan 2025

Kirk

Axel Brach is always my first option when visiting. The staff is great in all areas of the property. We’ve stayed at other properties in the area, but none compare to Axel. Pool, bar, restaurant, housekeeping, front desk staff… all are the best.

Leisure Partner

10/10

Exceptional

10 Jan 2025

Ashley George

Adults only and quiet.

Leisure Self

6/10

Pleasant

08 Jan 2025

Franco

The staff was great. Rooms were cleaned daily and sheets and towels changed out. All my friends and I were on first floor of rooms and they all smelled like a sewage back-up. The pool was large but not heated so too cold to use. Due to the positioning, the pool deck did not get any sunlight after 1pm

Leisure Friends

2/10

Poor

04 Dec 2024

James

No hot water

having stayed at the hotel before this was a disappointing visit. The hot water wasn’t working - whilst they tried to fix it and I tried to give them the opportunity to resolve the situation they didn’t reply. It was fixed one night then the following day it broke again so one cold shower one evening and one morning.

Self

10/10

Exceptional

13 Nov 2024

Maciej

Great place !

Great stay !
Special thanks to Carmen, Kevin and Raico !

Partner

10/10

Exceptional

05 Nov 2024

RUGGERO

Few times in my Life travelling around the world i found so nice kind people .Everything was great all the staff expeccially CARMELO RAYCO CRISTIAN very Expert for breakfast so Amazing and KAVIN so kind at the reception not tò mention all the others the houskipping.It was my first time here but i want to come back as soon as possibile for sure thanks all again....RUGGERO

Leisure Self

8/10

Excellent

15 Oct 2024

Bryan

Nice pool area and good drinks at the bar. Rooms need refresh and to be modernised.

Leisure Partner

6/10

Pleasant

02 Oct 2024

Guilherme

AC making an impossible noise, impossible to use. As we arrived late we slept with AC off. Following day they tried to fix the AC and did not work. They changed room and AC was working OK but with bad smell. As I'm an DIY person I removed the filter and it was completly dirty, I washed in the shower. Property is OK, but it is not a real Axel, I would not come back as the price is higher as others in the area but it is not that good.

Partner

10/10

Exceptional

15 Sep 2024

James

This was my first solo holiday and I did not feel alone, the hotel staff were amazing, Javier on the sky bar was so friendly and called me by name. Plenty of sun beds and pool area great. Other customers were friendly and had a great atmosphere. Will definitely return

Leisure Self

8/10

Excellent

22 Aug 2024

Martin

Enjoyable stay

Pleasant stay at Axel again as the price was decent this time. Rooms are spacious but fairly standard and a bit too dark. Shower head upgrade is welcomed! Nice big bed.
Staff are always lovely and friendly. When the pool is busy there’s not enough staff for the bar so service is slow. Not the staff fault but managers need to improve that esp when people are paying extra for the luxury bed.
We stayed road side this time and actually was ok not as noisy as I thought.

Partner

6/10

Pleasant

10 Jul 2024

Fatima

Hotel was great but I had to change rooms 3 times.first room no ac second room had a mid night plumbing issue and could not stand smell. After that we had a good time. Not sure it’s worth the inconvenience

6/10

Pleasant

10 Jun 2024

Verified traveler

Basic but pleasant staff and nice atmosphere

Property bedrooms /apartments are bit clean enough. Showers need attention, sealant around showers, and glass.
Air con units, dusty and unclean- when were last time filters got stripped and cleaned?
Sockets busted up in rooms and attention detail cutlery and kitchen areas cleaniness and wear and tear.
Friendly staff , nice enough atmosphere, nice pool area.

Self

10/10

Exceptional

27 May 2024

Recoldemon

The proximity to everything and shopping and great food places

Leisure Self

8/10

Excellent

23 May 2024

Michael

The apartments are very nice, clean and well maintained. Excellent powerful shower and constant warm water. Staff were all very friendly and helpful.
My only issue was the noise of the traffic outside which made sitting on the balcony not great (I knew I had booked this side of the building due to the cheaper price but was not expecting the traffic noise to be as bad as it was).

Leisure Self

6/10

Pleasant

14 May 2024

Darren

Midrange hotel but looking dated. Property and room need a little love. For example in room 124 the paint was peeling off of the bathroom ceiling and the towel hanger was unusable and hanging off the wall. The rooms are basic and functional with a 90’s/2000’s vibe. Location is excellent and the staff were nice for the brief interactions I had with them.

Leisure Self

10/10

Exceptional

12 May 2024

Paul

Very very good

Leisure Friends

8/10

Excellent

22 Apr 2024

Carlos

Staff is very helpful and friendly. The building itself is a bit older but everything else was good.

Leisure Family

10/10

Exceptional

16 Apr 2024

LUIS PAGAN

confortable rooms

Leisure Partner

10/10

Exceptional

15 Apr 2024

Matthew William

My first time staying at an Axel hotel, and I had a great week. It was a good sized apartment, including air conditioning, dining and seating space. The bathroom had a powerful shower and hairdryer, and an iron was available on request. The pool and jacuzzi were great and all the staff were very welcoming (reception, bar staff and cleaners), and the other guests were friendly without being full on. There was a supermarket nearby, and a 10-15 minute walk to the beach, with the Yumbo also very close. My only downside is I found the bed mattress to be too hard, so the option of a softer mattress topper would be helpful. But I’d definitely stay again.

Leisure Self

8/10

Excellent

07 Apr 2024

Donal

Thanks to all at Axelbeach. Gary and I had a great time.

Leisure Partner

10/10

Exceptional

31 Mar 2024

John

Centrally located with spacious apartment-style accommodations, great pool and friendly helpful staff. Alvaro, Kevin, Daniel, Dayana and Carmen were all wonderful. I particularly enjoyed breakfast by the pool every morning and the view from the balcony.

Leisure Self

10/10

Exceptional

26 Mar 2024

Christopher

Easy and convenient stay close to Yumbo Centrum, with many choices nearby for shopping and dining. Staff and service was excellent, especially Alfonso and Kevin. Pool parties on Saturdays and Wednesdays were so fun with DJ Lucky and the Balinese beds are worth reserving with either a drink or food package. Great atmosphere and location!

Leisure Partner

10/10

Exceptional

19 Mar 2024

Aidan

Another great stay at Axel Beach

Always enjoy staying at Axel Beach hotel. All the staff at the front office, bar, cleaning & maintenance personnel are always so pleasant & helpful. Kevin, the front office manager was particularly helpful on this trip.
Great location close to the Yumbo centre - would very much recommend!

Partner

6/10

Pleasant

11 Mar 2024

Scott

This was our first stay in an Adel hotel. We had high expectations but were disappointed with the quality of the room fit out. It was very functional bordering on uncomfortable. Clearly designed to be hosed down after each guest. Hopefully other Axel hotels have more comfortable rooms.

Leisure Partner

8/10

Excellent

21 Feb 2024

Harvinder

They recognised husbands birthday with balloons and cava without us even highlighting it was his birthday.

Leisure Partner

8/10

Excellent

19 Feb 2024

Benoit

Very nice hotel and very clean. The rooms would need a little updating otherwise it was comfortable.

Leisure Partner

10/10

Exceptional

09 Feb 2024

Gabriel

Could use a makeover

The hotel has good bones and although the photos are realistic they were taken years ago and don’t account for the wear and tear over time. The entire property could use a makeover. Nevertheless, it was a good location, quiet for the most part but this could be because the hotel wasn’t full. The cleaning was done daily however it was substandard. There’s a coffee maker which brews cold coffee and no kettle to heat up water. The bed was relatively comfortable but the sofa was not. It’s cheap material that sticks to your body. The pool was great but jacuzzi is cold. It’s a “gay” hotel that is heterofriendly so do expect some straight couples amongst the men. I wouldn’t book this hotel again but I also wouldn’t return to Maspalomas as it’s pretty dead and mostly inhabited by people over 60. We barely saw any young people, it was quite depressing. Most shops and restaurants are closed or empty and the food quality is lacking and bland.

Partner

10/10

Exceptional

31 Jan 2024

Derek Alan

We had an amazing stay, couldn’t fault it.