Name: Runway Hotel
Address: 170-172 Golden Grove Road, Piarco, 350433, TT

10/10

Exceptional

27 Jul 2026

Darnell

My stay here was for two days I was impressed with everything

Would definitely be back again

6/10

Pleasant

07 Jul 2026

Reynold

Staff were polite but not responsive to customer requests. E.g. The room safe was not working and no one came to fix. The TV also didn't work.

It's noisy from loud music playing at the bar, as other reviews noted. It's a basic clean 3 star hotel. Chose it for It's proximity to airport and places to eat.

Self

10/10

Exceptional

28 Jun 2026

Ronda

The property was great. Good location, walking distance to surrounding amenities. Spacious room and very clean. I felt the elevator was quite small could only fit 2 persons with 2 medium size suitcases. Also the pool is oddly located in the building near the dining area so it’s literally dinner and a show. Outside of this it is a beautiful hotel so I will definitely return.

10/10

Exceptional

09 Jun 2026

Yunier

Good

4/10

Poor

24 May 2026

adrian

Very noisy room. Non functional TV.

Partner

10/10

Exceptional

11 May 2026

Mala

The stay was great. Staff was very welcoming and accommodating. The rooms were very well kept and clean. The breakfast was great, however it would have been Amazing to have the local dishes served at breakfast instead of having an American breakfast. Overall the stay was very pleasant.

Friends

10/10

Exceptional

23 Apr 2026

Melisa

I was referred to this location and I was very happy with my stay. This location has a restaurant/bar and very intimate so you will hear music, at night, but there is a cut off time. The staff were very pleasant and were very willing to answer any questions I had. The atmosphere, staff, and cleanliness is why I will book again.

Self

10/10

Exceptional

21 Apr 2026

sarita

Ok

10/10

Exceptional

17 Apr 2026

corderreau

was a great stay in all.

Self

2/10

Poor

02 Apr 2026

Ann

Runway is a HORRIBLE run down decrepit place. The ONLY nice part is the food/ bar area and the bartender as well as the Manager were aces. Polite and service with a smile.

My room had mold in and around the bathroom, the ac wasn’t working And the front desk supervisor/manager is VERY unprofessional and condescending. She needs a position out in the back somewhere because clearly she’s a… (I can’t say the word)

I had my do not disturb sign. Yet someone came in and my earrings grew feet and walked out with the housekeeper. Nothing became of it because that manager danced all around and was at one point hiding from me as though she’s 6yrs old. I would. NEVER EVER stay in that run down shack. Neither would I recommend it.
The front desk ladies were pleasant and professional. Also the gentleman that was at the door. They made my stay a little earlier. But that manager’s attitude is JuST as stink as the hotel. It needs a whole revamp not just the building but that manager needs to go…
Actually demolish is a better choice than revamping.

Self

6/10

Pleasant

26 Mar 2026

jacinta

Staff isn't friendly and elevator does not work

Partner

6/10

Pleasant

26 Mar 2026

jacinta

The elevator does not work which they did not state, you have to pull your luggage up the stairs and all night you hearing people pulling luggage up and down the stairs. The staff is not friendly but the food is good.

Partner

2/10

Poor

20 Mar 2026

Phillip

The bar was fully stocked. The ac was not working.

10/10

Exceptional

17 Mar 2026

Sanjiv

yes

Partner

10/10

Exceptional

14 Mar 2026

Jed

DIDNT USE THE POOL

Partner

6/10

Pleasant

12 Mar 2026

Aprile

It was okay

6/10

Pleasant

01 Mar 2026

Shamika

The room was in good condition.However, it was not the room that I was promised through the website. When I booked the room, it showed two beds side by side in an open space. When we arrived, we entered into a room that had two separate spaces with one king bed and one area and a queen bed in another.That is not what I ask for or paid for however, when I spoke to the person at the desk, they told me that is what I paid for. Expedia showed has a quad deluxe room as a triple standard room. I don't think that's fair for the patrons to see one thing.And get something else. Overall, we made the best of our trip. The room was still nice, so we stayed there for the remainder of our trip.

Family

10/10

Exceptional

27 Feb 2026

Diana

Was great lovely hotel

Partner

8/10

Excellent

24 Feb 2026

kemran

Staff was very helpful

Partner

4/10

Poor

23 Feb 2026

Philomen

I was initially assigned the wrong room for approximately three days. This room had mildew in the shower, was not located by the pool as expected, and was attached to a shared eating area that other guests could access, which made it feel unsafe.

Due to these issues, I inquired about a partial refund for the inconvenience. On the third day, my room was switched to a larger one; however, this room also had significant mildew throughout the bathroom. Because I had multiple events to attend, I could not allow the ongoing room issues to further disrupt my trip. I am therefore still awaiting the partial refund that was discussed.

Friends

6/10

Pleasant

13 Feb 2026

jacinta

room did not have hot water at all times

Leisure Partner

10/10

Exceptional

31 Jan 2026

Martinez

Room was immaculate

Business

8/10

Excellent

28 Jan 2026

Sanjiv

Room ok but staff needs to check for things others left behind

Leisure Partner

8/10

Excellent

21 Jan 2026

Sanjiv

Shower really small

4/10

Poor

16 Jan 2026

Donella

Didn't get the room i selected, my room was on the top floor and i was hearing everything from the first floor all the way to the top floor and the TV in the room wasn't working and it was unfixable.

Leisure Family_with_children

8/10

Excellent

05 Jan 2026

Dhanwantee

Room was amazing stuff was very nice will visit again

4/10

Poor

03 Jan 2026

jacinta

The breakfast was good also lunch, customer service was poor. The water in the bathroom goes cold when you are showering, no elevator and no one to help with your bags up the stairs. I will rate this a 2 star hotel.

8/10

Excellent

02 Jan 2026

Lovy

Security stood out to us because they were helpful from the beginning. The receptionist that was there at 3:30am on 12/20 was not friendly. Others were ok. Please fix the elevator. Compensate guest for the inconvenience.

6/10

Pleasant

02 Jan 2026

James

Nice place for a stop over flight.
Little noisy during the evening.

Staff where great!

Leisure Self

10/10

Exceptional

30 Dec 2025

Cody

The place was calm and the layout of the building is amazing as the pool being in the center with the open roof is incredible. It gives you this feeling of being outside yet sheltered.

10/10

Exceptional

30 Nov 2025

Tricia

The hotel was nice clean and staff friendly. The only issue is the pool it is by the restaurant so that made it a no go. The breakfast was ok more vegetarian options need. Overall it was a nice stay

Leisure Friends

4/10

Poor

26 Nov 2025

Bryan

Llegue al hotel cansado y no pude dormir bien porque tenian la musica del restaurante con volumen alto que se escuchaba bastante hasta el segundo piso donde estaba mi habitacion.

8/10

Excellent

26 Nov 2025

Bryan

El elevador no funciona y toca subir barias gradas. Por lo de mas aceptable para viajae por negocios

Business

6/10

Pleasant

24 Nov 2025

garry

Even though prepaid charged my cc again

10/10

Exceptional

16 Nov 2025

Gordon

The bar was well stocked and staff was very welcoming also the breakfast was delicious

Leisure Family

8/10

Excellent

15 Nov 2025

Zahir

Nice stay

10/10

Exceptional

06 Nov 2025

Alfren

Great

4/10

Poor

13 Oct 2025

Dexter

Tv didn’t work no microwave in room no cable tv electrical outlets and lights didn’t work tablets were scratched up and old bathroom fixtures very old the bed was very good I paid for a deluxe room but I got a motel type room needs to upgrade the rooms I had to go all the way to the bar to use a microwave it sucks it a modern world I stayed there two years ago.

Business Self

6/10

Pleasant

25 Sep 2025

kajul

Unable to sleep due to karaoke which we were not informed of prior to booking or checking in.

Leisure Partner

2/10

Poor

23 Sep 2025

Rupesh

The room was not cleaned properly I had seen duty and female hair from the previous guest full of female hair in carpet. And the ac was not working correctly. Temperature was not right and all the curtains was locked. How ever the food last night was good. And the guy from the reception was too rude and the girl just came to my room. When I was in washroom. Having all these issues still they charged additional for staying 30 minutes extra in room.

Business_and_leisure Self

4/10

Poor

05 Sep 2025

Katty Ann

Aged property. Dirty rooms. Broken fixtures

Leisure Self

2/10

Poor

03 Sep 2025

Keran

We left hyattt after day 1 and booked here to be near Cpl I had 2 rooms book for 2 night we came 10p and left immediately next morning and re check in at Hyatt . … bathroom had rust , ac barely work just not a nice hotel at all “ wasted our money there

Leisure Friends

4/10

Poor

01 Sep 2025

Ian

It was close to the airport

Leisure Friends

10/10

Exceptional

30 Aug 2025

Ronald

family friendly

8/10

Excellent

25 Aug 2025

Lady

Friendly staff.

Leisure Family

10/10

Exceptional

24 Aug 2025

yvette v

The.friendly staff,i been there.over.ayear ago but the bartender remembered me

Business Partner

6/10

Pleasant

06 Aug 2025

keith

Close to airport and food places.

4/10

Poor

05 Aug 2025

Kaleel

The restaurant and bar was very good, lots of options and the quality of the food is great. The continental breakfast is also very good. I expected much more from the King Suite that I booked. The bed was not very comfortable, the pillows were terribly soft and needed to be replaced, the linens were stained, and it was very loud. There is a door in the secondary room that is locked but isn't flush to the frame, it defeated the AC by letting all the air escape. There was a lot of noise from the music playing, the cleaning staff in the morning, and the traffic/activity coming from the street at all times. The parking was hit and miss, if you didn't get back to the hotel early then you may have been left to park on an adjacent street. The internet stopped working the third day I was there. The employee that checked me in was very nice but the rest of the front desk staff just stared in the most unwelcoming way. I would not stay here again. The rate that I paid was well above what it should have been and I will not be staying here again.

Leisure Self

6/10

Pleasant

28 Jul 2025

Cerlean

Staff was helpful, room was small and outdated, Tv didn't work and the AC made alot of noise.

Leisure Partner

8/10

Excellent

21 Jul 2025

Jed

Lovely facilities

Business Partner

6/10

Pleasant

20 Jul 2025

Stephen

The price was good, as was location from airport. There is a variety of shops and restaurants across the road. Comfy beds. On Friday and Saturday nights a DJ is playing, so don’t bank on much sleep before midnight. My first room was on the third floor so the noise wasn’t too bad. Unfortunately my air conditioning unit sprung a leak and I moved rooms the next day. The shower area including walls and floor was dirty and in need of a good clean. The bedroom floor was also quite dirty, as if housekeeping hadn’t done it for days. I asked for a second room, which was cleaner and the air conditioner didn’t leak. I left the following Friday morning and stayed elsewhere to avoid the DJ.

Business Self

6/10

Pleasant

18 Jul 2025

Malika

No food options for late arrival and early departure

8/10

Excellent

16 Jun 2025

Ray

N/A

Business_and_leisure Self

4/10

Poor

15 Jun 2025

Elizabeth

Their rooms are not sealed, their rooms doors are not for hotels. So you hear everything that’s is happening outside and in the next room.
Toilets flushing, people snoring, people screaming.
It was the absolute worst.

Leisure

6/10

Pleasant

15 Jun 2025

Shayana

Initial room was really musty and dark. Hair was also found on the bed.
We were then transferred to another room which was okay .

Business

10/10

Exceptional

26 May 2025

anthony

THE ROOM IS VERY CLEAN

Business Friends

8/10

Excellent

15 May 2025

Danini

Proximity to the airport, welcoming staff and clean room

8/10

Excellent

13 May 2025

Cindy

This is a good

2/10

Poor

12 May 2025

LaVada

I was booked for May 9-12, 2025. This place advertises a hotel shuttle, ( false)! They will call a hotel cab for $10 usd each way. I only stayed 1 night! The first room I was assigned to (25) didn’t have hot water in the shower, I was moved to room (46). I settled in, the live band played til after midnight so sleep was not an option til afterwards. After the band stopped and I thought I’d settle in, the fire alarm rang! I tried to ignore it thinking maybe it was a false alarm but it rang again! After going into the hallway, someone shouted (false alarm)! I went back into my room, turned on the light and there was a bug under the pillow! Called front desk, they moved me to room (44). Again, no hot water in the shower and no where to hang my clothes! And they don’t provide wash cloths! I could not stay there another night! I checked out after a 1 night stay and I will be contacting them for a full refund!

Leisure Self

10/10

Exceptional

10 May 2025

oriole

It was great no complaints

Leisure Self

10/10

Exceptional

08 May 2025

Ray

Would definitely recommend

Business_and_leisure Friends

10/10

Exceptional

28 Apr 2025

Kirby

Clean & convenient. Would recommend for short trips

Leisure Self

8/10

Excellent

24 Apr 2025

Fazad

Staff is always helpful and courteous.

Leisure Partner

6/10

Pleasant

19 Apr 2025

Guneshdath

Live DJ playing loud music until midnight. Vacation and stay at a hotel is planned for an environment that is quiet and for rest and relaxation.
Otherwise, the breakfast and restaurant food was good.

Leisure Partner

10/10

Exceptional

18 Apr 2025

Kadija

Great breakfast and customer service

Leisure Self

6/10

Pleasant

12 Apr 2025

Paulette

I hated the noise.

Business

8/10

Excellent

06 Apr 2025

Josh

Property is very close to the airport and shopping options are across the street.

Business_and_leisure Partner

10/10

Exceptional

08 Mar 2025

Leroy

Was pleased

8/10

Excellent

05 Mar 2025

Riyaaz

The staff was very accomodating, the room was clean.

Leisure Friends

10/10

Exceptional

19 Feb 2025

Rachael

Great

4/10

Poor

17 Feb 2025

Rhonda

I had to switch rooms twice because somethings always not working. Especially the phone and tv, i had to keep going to front desk. Then the sign to clean my room was on the door for 48hrs till i saw the cleaner and told her i need my roo. Clean. It was just too much till i lost a gold chain with a R pendant on it.

Leisure Partner

10/10

Exceptional

16 Feb 2025

Kevin

Highly recommend

Leisure

4/10

Poor

15 Feb 2025

David Alan

I would definitely not be staying there again. Only one option for food choice. There was no guide in the room as to what the hotel offers. No directory of phone numbers. The staff was very helpful to show how to run the T.V.. almost everyday it shut down.
.

Leisure Partner

6/10

Pleasant

13 Feb 2025

Kojo

Stayed here one night because it was close to airport. It was a nice hotel.

Leisure Self

8/10

Excellent

04 Jan 2025

troy

music and dining was good.
Staff were attentive.

8/10

Excellent

01 Jan 2025

Samantha

Good location near the airport. No shuttle service to the airport. Driving to the airport requires a circuitous route west ir north then a turn around to head back to the airport. Definite party vibes at this location on the weekend i stayed.

Leisure Self

10/10

Exceptional

01 Jan 2025

Nastassia

I only had breakfast but the food was tasty. The welcome drink was delicious just wish it had at least more than 1 option. Overall 8/10

Leisure Partner

6/10

Pleasant

31 Dec 2024

Lexus

The breakfast

10/10

Exceptional

31 Dec 2024

AnnMarie

The welcome cocktail was just what was needed after a long day of traveling. The staff were very welcoming.

Leisure Family

10/10

Exceptional

17 Dec 2024

Atiba

I’m actually surprise but I had a great stay

4/10

Poor

16 Dec 2024

Rissa

The vibrations from the music from the party on the property woke me up at 10 pm - luckily the party ended at 11pm. When we stayed before it was good but now the rooms are run down and outdated. There was no hot water. We will not be returning

Business_and_leisure Partner

8/10

Excellent

07 Dec 2024

Jimmel

would stay again

Leisure Self

4/10

Poor

02 Dec 2024

Evelyn

After receiving the complementary drink no one came to my table to take my order. Breakfast does not start until 7:00am and I had an appointment in Port of Spain for 8:00am.

Business_and_leisure Partner

6/10

Pleasant

26 Nov 2024

Michael

The rooms are in desperate need of updating. My room, 29 had gaps all arpund the door where you could actually see outside. Not a bad place overall but not for the prices they charge

Leisure Self

4/10

Poor

23 Nov 2024

Toolsie

All is good EXCEPT there was not enough breakfast

Staff was horrible

Will never go there again

Leisure Partner

10/10

Exceptional

19 Nov 2024

Leonard A

The staff were amazing. I would go back there just for them!

Leisure Self

6/10

Pleasant

18 Nov 2024

Kelly-Ann

The Wi-Fi is not satisfactory at all that needs to be sorted out

Business Family

2/10

Poor

06 Nov 2024

Kristol

Property is convenient to the airport. The pool has no privacy, and is situated in the central area of the hotel where all of the rooms can look down into the pool area. Room wasn't clean, and done sort of loud hosing down of equipment started around 11 pm, that could really be heard inside the room.

6/10

Pleasant

06 Nov 2024

Philbert

The facility can do with some refurbishing. The rusted bathroom fixtures and faded paint which makes me wonder if it's mould or stains on the ceiling doesn't make the price justified at this time.

Business Self

6/10

Pleasant

23 Oct 2024

Anil

...

10/10

Exceptional

16 Oct 2024

Ferrer

Return to T&T

Excellent as always.

Partner

4/10

Poor

15 Oct 2024

Joel

Tv was not working in 1 room which was changed and then the other room the hot water in the shower took very long to heat up. Rooms need maintenance work.

2/10

Poor

07 Oct 2024

Akeesh

The ac, tv and refrigerator did not work in d room the shower was very small for a felix king suite however the regular room that i was switched to after was way bigger and newer… at the buffet breakfast found a worm in d fired bake total disappointment especially since I’ve stayed here multiple times before the standards have dropped drastically after checking out and reaching to the airport whilst waiting for flight out the country realized $700 was missing from my wife’s purse and the purse never left the property till we checked out will never stay there again lost a loyal customer

Leisure Family

10/10

Exceptional

06 Oct 2024

Jade

Very nice

Leisure Family

8/10

Excellent

08 Sep 2024

Haleema

Overall a good stay. No issues or problems encountered. Clean rooms and venue. Friendly staff and the food was good.

Leisure Partner

2/10

Poor

31 Aug 2024

Garthorne

This property is located on a very busy road and the windows are single pane so the traffic noise is unbearable. The rooms are way to small, the smoke detector in my room was missing. Would not recommend this hotel to visitors.

Leisure Self

2/10

Poor

21 Aug 2024

Glenroy

No water for many hours,
Hotel need up grading and cleaning.

4/10

Poor

08 Aug 2024

Courtney

Service was good but the property need to be updated, room was below average

4/10