Hilton Trinidad & Conference Centre

Trinidad & Tobago , Trinidad
PORT OF SPAIN, Lady Young Road
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100 reviews shown

10/10

Exceptional

20 Apr 2026

Janelle

Absolutely loved my stay at Hilton Trinidad. The views are breathtaking, the room was beautiful and comfortable, and room service was on point every time. The hotel has such a great atmosphere and made my stay feel relaxing and special. This will definitely be my place to stay every time I land in Trinidad. Highly recommend.

Self

10/10

Exceptional

16 Apr 2026

Rodney

Great place to stay

Family_with_children

10/10

Exceptional

14 Apr 2026

Janelle

Really nice and clean. I needed for nothing, everyone took care of everything

8/10

Excellent

07 Apr 2026

Brandon

Yes it was

10/10

Exceptional

07 Apr 2026

Jason Jagdesh

Very impressed with the quality of service from all of the staff! Rooms were decent!

10/10

Exceptional

24 Mar 2026

Natallia

Great experience, love Hilton Trinidad and can’t wait to visit again

10/10

Exceptional

23 Mar 2026

Dominique

Beautiful property and friendly helpful staff.. parking was easy and secure…pool area was great.. and the view of the mountains and the city savanna was awesome…Will stay longer next trip.. highly recommended..

Self

8/10

Excellent

21 Mar 2026

Sidelle

Easy parking. Had a small issue with housekeeping but front desk was super attentive and sorted it right out! And offered free buffet breakfast.

Partner

10/10

Exceptional

19 Mar 2026

CARLENE

Everything was on point

Business

10/10

Exceptional

14 Mar 2026

Kristen

Good food, iffy wifi

6/10

Pleasant

11 Mar 2026

Manuel

never going , too old and far from everything

Self

4/10

Poor

28 Feb 2026

richard

Sewage smell from room, smelly carpet

10/10

Exceptional

25 Feb 2026

Sharon

The staff was great

Self

8/10

Excellent

25 Feb 2026

Tricelle

I want to say thank you to all the staff that my stay great. Genevieve quickly rectified my issue, with a great upgrade. Thank-you!The front desk staff (Tikoura, Shem, Ayanna, Stefan and Shonia) was always ready to assist and handle the complexity of the different guest with such pose. I was impressed! Lamaime, what a star employee, he went over and beyond. He left such an impression I'd stay at the Hilton again because of him. The housekeepers always greeted me with a smile(such lovely ladies). The rooms were comfortable and clean, the property/rooms a work in progress. I'd mostly like will stay here again. Thank you for making my Carnival Birthday memorable.

Family

10/10

Exceptional

25 Feb 2026

Clive H

The staff became an essential ingredient in my overall experience.

Self

10/10

Exceptional

24 Feb 2026

Alpha

Very Clean, great views…On check-in, staff could be a little more helpful assisting with directions to the rooms. Overall I had an amazing time and a wonderful experience.

Self

10/10

Exceptional

20 Feb 2026

Brandon

The staff was very accommodating even when I was difficult to deal with. Thank you for helping me have a wonderful experience.

Self

8/10

Excellent

20 Feb 2026

Tanneka

My stay at the Hilton was very nice. This is the second time I’m staying here and I would definitely come back. The staff were very welcoming. The space was take care of and clean. The room itself was very comfortable, the bed was soft and had great linen. The shower was spacious and the water pressure and temperature was exactly what. expected,

Friends

8/10

Excellent

19 Feb 2026

Nalini

Room 4/5
Staff 4/5

Self

10/10

Exceptional

19 Feb 2026

michael

Clean room and friendly staff

6/10

Pleasant

17 Feb 2026

Shinell V

Yes, yes.

Partner

8/10

Excellent

16 Feb 2026

Alvin

Everything seemed nic

10/10

Exceptional

14 Feb 2026

Wesley Desmond

Our stay at Hilton was perfect and being from Trinidad myself I love the location away from the hustle of downtown Port of Spain

Leisure

10/10

Exceptional

11 Feb 2026

Janine

Room, staff, location was excellent!

10/10

Exceptional

11 Feb 2026

Roderick

Yes my room was immaculate, quiet and great views, just how I like it.

Self

10/10

Exceptional

10 Feb 2026

Kenny

Clean rooms and courteous staff .

Business Family

10/10

Exceptional

09 Feb 2026

Aleya

Everything was great

8/10

Excellent

09 Feb 2026

iean

Nice big and clean room, Staff were great. I loved the character of the hotel. Only challenge was the musty smell in our room. Got better with AC on, however we still had to request new pillows. We suggest pillows be replaced/sterilized on a more regular and scheduled basis.

Business_and_leisure Partner

10/10

Exceptional

08 Feb 2026

Tenika

Pool area was well kept and clean. Staff was very courteouse, helpful and friendly. Always willing to help.
Breakfast was very nice and tasty.

10/10

Exceptional

02 Feb 2026

Ama-Sheena

The perfect hotel bubble with a splash of luxury. Still, close to local food, entertainment and culture. Staff is welcoming! The breakfast, dining and lounge areas are beautiful. Hilton properties are a pleasant-joy to stay at.

10/10

Exceptional

29 Jan 2026

Krystal

Everything about the resort was beautiful

Business_and_leisure Friends

10/10

Exceptional

28 Jan 2026

Sarfaraaz

It was good

10/10

Exceptional

28 Jan 2026

Clinton

Clean room and the good

Business Family

4/10

Poor

26 Jan 2026

David

I took forever to check in. Plus the shower was leaking pretty badly. I couldn't use it

Leisure Self

10/10

Exceptional

24 Jan 2026

Sasha

Very good

10/10

Exceptional

23 Jan 2026

Fidel

Staff was very friendly professional and helpful clean room great amenities

Business_and_leisure Family

10/10

Exceptional

19 Jan 2026

Rueso

BREAKFAST WAS ALWAYS FRESH AND WITH GOOD FLAVOUR

Leisure Partner

6/10

Pleasant

18 Jan 2026

Satesh

Overall a fairly good stay, the main restaurant was closed for lunch and dinner, this was disappointing. The sushi restaurant is good. Rooms are a little outdated. Highly recommended getting food from near by restaurants.

Leisure Family

8/10

Excellent

15 Jan 2026

Manuel

Nice

10/10

Exceptional

14 Jan 2026

Tasha

Clean room
Friendly staff
Helpful staff

Business

10/10

Exceptional

14 Jan 2026

Ernest D

Great location, staff and amenities.

Leisure

6/10

Pleasant

03 Jan 2026

Norva

Room was in good condition

Leisure Family

8/10

Excellent

03 Jan 2026

Ray

Yes

Business Self

6/10

Pleasant

02 Jan 2026

Emmanuel

Toilet bowl stains, carpet smell.

Breakfast was superb.

Staff was great 👍

8/10

Excellent

01 Jan 2026

Timothy

Breakfast waa worth it

Family

10/10

Exceptional

30 Dec 2025

Adman

Everything was at a high standard

2/10

Poor

28 Dec 2025

Sherrilyn

Service was substandard, lacklustre at the samaan 3. Staff and management were indifferent to the needs of the guests and service was bordering on discrimination.
Service from the supervisor was cold and impersonal and not in keeping with the hilton brand.
We ordered burgers and asked for bbq sauce but did not get any other condiments which I had to go get myself.
On my 3rd day there, we could not eat the same menu so we ordered kfc. We stopped at bar for few drinks before goin to our room. We were told rudely that we cannot eat outside food here. WE WERE NOT EATING THE KFC. Mind you, the day before I saw some other guests with french accents open a 2 litre drink and share it at their table. And on the veranda, people were also eating outside food.SO IS IT DIFFERENT STROKES FOR DIFFERENT FOLKS.
The 3 nights I went to Samaan i received bad service and was made to feel discriminated.
When we sat on the lounge chairs where there was a menu- l was told at they don't serve food there. The very next day I saw people eating on the lounge. I felt hurt and embarrased.
No one asked if i needed help with my 3 ags seeing as my husband walks with a cane.

Herbs and spices were generally good especially Kaylene...Rhea and Tommy.

However, i noticed a guy asking a server for coffee and he was told there is a station over there. Some other servers were bringing drinks for other guests.

All in all..i will not be returning to hilton trindad ever after thai experience. Pls feel free to c

Leisure Family

6/10

Pleasant

23 Dec 2025

Jovan

The best part of our experience was the room (reasonably comfortable) and the lovely views of the Queen's Park Savannah from the hotel. However the check-in process was terrible. There was no one at check-in to receive us and even though we were waiting there a good 7-8 minutes, the person at the Hilton Honours desk didnt have the courtesy to inform us that she was handling all check-ins. The other thing we didnt appreciate was when we tried to order room service at 10:15, we were told that the kitchen was closed, even though room service is advertised as going until 11pm, and the staff were generally unhelpful and unwilling to go \"the extra mile\" as we have experienced in other hotels.

Leisure Family

8/10

Excellent

22 Dec 2025

Bettie

Overall i had a good stay. Breakfast was always fresh and there were different options. The property was nice and clean. Rooms were cleaned everyday.

Leisure Family

10/10

Exceptional

20 Dec 2025

Aphene A.

room was clean, staff was helpful

Business_and_leisure Family

6/10

Pleasant

02 Dec 2025

Adalia

Staff, breakfast was cold two days in a row at 8am

Leisure Partner

6/10

Pleasant

01 Dec 2025

Brandon

More Access to bottled drinks would be convenient , the only non achoholic beverage offered was bottled water purchase from front desk

10/10

Exceptional

30 Nov 2025

Rennie

Met expectations comfortable

Business_and_leisure Self

10/10

Exceptional

29 Nov 2025

Sharon

It is conveniently located and the atmosphere is conducive for relaxation and to conduct business.

Business_and_leisure Family

6/10

Pleasant

29 Nov 2025

Eshanaa

Staff at check in were great! The room was clean but the view from the selected room was not the best. The pool area could be upgraded a bit as well.

Leisure Partner

10/10

Exceptional

27 Nov 2025

Vanja

Never seen the better staff on the reception

Business Friends

10/10

Exceptional

23 Nov 2025

Kerdyn

Great stay, good customer service

Leisure

10/10

Exceptional

18 Nov 2025

Rasheed

Clean facilities

10/10

Exceptional

17 Nov 2025

AISHA

Food was delicious!

Business Friends

6/10

Pleasant

10 Nov 2025

Cynthia

There was ants on the bed also on the floor when i called the the front desk they sent someone with a spray to spray the room which was horrible the scent i have to sleep with the porch door open whete bugs flew in on top of that the cleaner mop the room the room waas folled of water on the floor also below my suitcases...i will never stay there agingronthcleanrts

Leisure Family

10/10

Exceptional

06 Nov 2025

Pablo Javier Almaguer

The best hotel ive ever been.

Leisure Partner

6/10

Pleasant

05 Nov 2025

Reynold

Room smelled musty. Room cleaning was subpar. E.g. bathroom floor looked like it was never swept or damp mopped.

Business_and_leisure Partner

10/10

Exceptional

03 Nov 2025

Rick

Yes

10/10

Exceptional

03 Nov 2025

Ria

Time was well spent. Pool was great. Breakfast was wonderful.

10/10

Exceptional

30 Oct 2025

Jermuna

Overall, the Hilton never disappoints. The cleanliness of hotel & rooms, the friendly & professional staffs. staffssprofessional service service

Friends_and_family Friends

6/10

Pleasant

27 Oct 2025

Inga

There was no bar in the room. Just a coffee machine that had more dust than the top if my refrigerator. I was told the hotel no longer provides bathrobe or slippers. This is absurd. I travel quite a bit, and have NEVER not had a robe or slippers provided. Wasn't made aware that they were a cashless hotel, so i had a ton of money for no reason. The room smelt like wet carpet.

Leisure Self

8/10

Excellent

26 Oct 2025

Devon

The overall experience was good... of note the restaurant was not open for lunch and the food services to the hotel was limited. Apart from that the facilities was quiet good.

8/10

Excellent

26 Oct 2025

Ashley

Good time

10/10

Exceptional

23 Oct 2025

Wendy L

Clean

10/10

Exceptional

21 Oct 2025

Sherry-Ann

Great property overall! Love the ambience and amenities. Will be back!

Leisure Family

8/10

Excellent

18 Oct 2025

John

Overall it was an excellent stay. My air conditioning was not working in my room and it tools two days of asking for it to be repaired before I was moved to a room that had working AC.

2/10

Poor

12 Oct 2025

Tasha

Hilton, I am very disappointed with the level of service , quality of the rooms, bar service , check in and check out .
Check in: got my room 3.5 hours late, compensated with a 20$ drink voucher.
Room: smelly, dusty and the ac wasn’t working.
No kettle for hot water , having a baby in the room as stated when booked.
Imagine asking for bar services for 20 people and they had to think about it.
I’m
So disappointed in the quality of service and the rooms. Definitely wasn’t worth 300$ us a night.

Leisure Family_with_children

8/10

Excellent

10 Oct 2025

Brenton

Room has a musty scent at first.

Self

6/10

Pleasant

09 Oct 2025

M Taamjeed

Overall it's an average hotel. Not too great, not too bad. Food option is extremely limited, especially for breakfast buffet considering the price.

Business Partner

10/10

Exceptional

06 Oct 2025

Rene

Excellent friendly staff from security to front desk to dining.

Business_and_leisure Self

8/10

Excellent

04 Oct 2025

Jeremi

Clean rooms , however one of the lights in the bathroom was not working and while we were asleep housekeeping came into the room. This was not acceptable. Other than that stay was great friendly staff.

Leisure Self

10/10

Exceptional

29 Sep 2025

Amilcar

This place was very clean. Staff was very welcoming and hospitable. I have no complaints. I’ll be staying here every time I visit Trinidad.

Leisure Family

10/10

Exceptional

24 Sep 2025

Lesley C

The staff at the hotel are great! Hi Mark! Hi Kim!

Leisure

10/10

Exceptional

20 Sep 2025

Lilia

The entire place was great for relaxing and dining.

Leisure Family

10/10

Exceptional

10 Sep 2025

Annalisa

This property is extremely family friendly. We walked down to the Savannah.

6/10

Pleasant

09 Sep 2025

Richard

I have stayed at this property a few times. But this last time is showing a decline in service. The front desk girls were not welcoming. They were not trying to be helpful. Borderline rude. I had a situation with my daughter and we needed a room upgrade. I had to really assert myself and after several hours I finally got someone in the back office to help. I was willing to pay. I am a hiltons honors member as well and that was totally overlooked. The property is truly beautiful and I have always enjoyed my stays here. I would hate to see this Hilton go down because of the staff’s inability to realize how much their attitudes can make a difference.

Business_and_leisure Family

10/10

Exceptional

03 Sep 2025

michelle

Great stay!

Leisure Family_with_children

10/10

Exceptional

01 Sep 2025

Lincoln

Everything

10/10

Exceptional

01 Sep 2025

Noel

I liked the gym.

Leisure Family

10/10

Exceptional

22 Aug 2025

Sharon

Nice spot. Clean, quiet, great staff energy.

Leisure Self

8/10

Excellent

22 Aug 2025

Greg

No options for a meal when I arrived.

Business Self

8/10

Excellent

21 Aug 2025

Marco

The staff is not prone to client satisfaction. Not rude, but nowhere near pleasant and friendly.

Business_and_leisure Self

10/10

Exceptional

19 Aug 2025

angelique

Lovely trip home

Staff were excellent. Any issues immediately sorted. Accommodation was lovely and clean. My girls loved the pool.

Friends_and_family Family

10/10

Exceptional

14 Aug 2025

Herwin

Great experience.

8/10

Excellent

13 Aug 2025

Ericka

I love that they have security guards & police patrolling at the entrance to come up to the car park and hotel. Everyone was pleasant and so helpful. The only downfall is how expensive it is for food inside the hotel, as with every hotel abroad. The first two nights me and my husband spend $160 to $180 USD for dinner; in the AM we spent $74 USD for the two mornings we decided to have a full breakfast. The room was really nice with a small balcony to relax. The nightstands and dresser had a coat of dust but I took a cloth and wipe it down. The bed was comfy. The parrots in the AM and evening are loud flying by the room but I enjoyed watching them. The hotel cabs start at $12 US but they are conveniently right outside.

Business_and_leisure Partner

8/10

Excellent

11 Aug 2025

Gary

The hotel is a typical Hilton property. Very clean. Staff is non-existent, slow and not very helpful or communicative. They ran out of washclothes and while we asked for 2 extra bath towels we nwver got them. We asked for 2 extra pillows and when they arrived the smelled so strongly of moth balls it made me sick.

Leisure Partner

2/10

Poor

10 Aug 2025

Sherry Ann

N/a

8/10

Excellent

09 Aug 2025

Paula

The locals call it the upside down hotel. It is fascinating that you have to take the elevator down for the rooms. Gorgeous views of the city

Leisure Self

10/10

Exceptional

08 Aug 2025

Rory

The scenery and ambience was everything. The pool area is just what I needed to complete the trip. The place is clean and breath taking will definitely book again. 5 stars and the mangers and ppl who work there are awesome and very friendly sometimes even go out there way to make sure you are good. My stay was the best trip ever to Trinidad.

Business_and_leisure Self

8/10

Excellent

04 Aug 2025

Sadeke

More fruit options and variety for the breakfast buffet. Sushi for room service

Business_and_leisure Partner

8/10

Excellent

01 Aug 2025

Dean

The staff especially the porter and barman were very friendly, knowledgeable and accommodating

Business_and_leisure

10/10

Exceptional

31 Jul 2025

Janis

Love the Hilton was a great stay was my moms birthday

Friends_and_family Family

6/10

Pleasant

31 Jul 2025

CANDICE

With the hotel being a distance from the city area, more snack/drink options should be available for purchase in the shop.
For the price charged per night, breakfast should possibly be offered.
Grounds is always clean.
Providing a receipt to the guest upon departure should be available. I was told that a receipt is not provided if you book through a third-party. Odd!

Leisure Friends

10/10

Exceptional

30 Jul 2025

Avinash

Food and pool.

10/10

Exceptional

29 Jul 2025

Trevor

Excellent

Leisure Family