Cattleya Hotel

Trinidad & Tobago , Trinidad
TUNAPUNA, 17A Macoya Rd
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50 reviews shown

4/10

Poor

29 May 2026

Manuel M

Definitely not as the pictures. They should Lower the price and expectations

Self

6/10

Pleasant

29 May 2026

Carl

the shower was not working and i could not take a proper bath for like four days and they thought that was ok, They could not fix the shower or put me in another room with a working shower. Fulling water in a bottle and throwing on your self remind me of the stone ages

Friends

8/10

Excellent

17 May 2026

Norva

Close to the airport. Nice restaurant on site.

Self

6/10

Pleasant

27 Apr 2026

Sade

The hotel was ok , I think breakfast should start around 6am in the morning to accommodate travelers leaving to go on the road or to travel back home or to another country but other wise it was ok .

Partner

6/10

Pleasant

02 Apr 2026

Colin

Positives: decent size mini fridge and microwave. Both came in handy.

Negatives: No table or chairs in the room or in the porch. Booked for 3 persons but there were only 2 towels (staff was very friendly and efficient in providing additional towel). Some restaurant menu items were obviously overpriced. Limited access to the pool as this is a shared facility with a swimming club that had scheduled classes most of time.

Family_with_children

6/10

Pleasant

25 Mar 2026

Sylvia

There were shops nearby but the restaurant inside the hotel was expensive.Also,you need to request for room tidying before they come.Lastly, I didn't like the smell from the towels provided.When you are on the first floor,you need to descend downstirs before you can dispose off waste.Black ants and mosquitoes were seen in my room.

Self

6/10

Pleasant

23 Mar 2026

Michaeliana

The room and stay was fine. The staff on the other hand, the attitude off a few was not very friendly. It was like pulling teeth to get answers to simple questions.

Also, I booked my room at night due to some personal matters, and was unable to check in because no one was available at the reception desk - something I am definitely not used to. So I had to find another hotel to stay in which meant I had to pay again. They allowed me to stay for the nights I booked but I did not need to stay an extra night. They would not refund me and I could not refund on expedia because the check-in time had passed. Wasted money.

I suggest giving guests the option to pay when they arrive if staff isn't available around the clock. That way, I could have avoided paying more than I intended to.

Otherwise, it was a nice stay.

Self

10/10

Exceptional

13 Mar 2026

Marcia L

Breakfast was superb... they're very polite..

Self

8/10

Excellent

09 Mar 2026

Nazimul

Very basic amenities. Found the food at on site restaurant to be good but very pricey. Sleeping in a bit late was not a luxury as cleaning staff talks very loudly.

Self

8/10

Excellent

02 Mar 2026

Carsten

Except for cold showers everything else was
great.

6/10

Pleasant

26 Feb 2026

Patrice

Nothing spectacular, okay enough for a quick trip

4/10

Poor

24 Feb 2026

Dexter

Just didn't reach my expectations, I got what I paid for

4/10

Poor

20 Feb 2026

Tanneka Natasha McIntosh

I was not pleased with my stay at Cattleya. The area did not seem like the safest the rooms were acceptable. The lighting was not great in the room but the water temperature and the pressure was good. The pool and gym are off property and is actually more like a YMCA than an amenity of the hotel. I never saw the spa. While I was there the elevator was out of order and they were doing g construction. I was also able to hear the people in the next room very clearly, which was very annoying.

Friends

6/10

Pleasant

10 Feb 2026

GIANLUIGI

The room was in good condition; however, the music from the restaurant was very loud throughout my stay and disrupted my sleep. As a result, I had to check out early.

2/10

Poor

19 Jan 2026

Marc

It was the worst experience ever. The pictures did not match the actual place or accommodations. The first night after checking in, we had to vacate as there were bugs all over the room. Being there was no staff, I couldn’t call anyone. Decided to leave and stay at a hotel. Came back the next morning to check out.

Leisure Family

2/10

Poor

07 Jan 2026

Richard

I got to the hotel and there was no one at the counter to check me in. The hostel is completely run down. Several areas were substandard. It is not easy to find and passes through a very suspicious area. They promised me a refund and I received none after being forced to find and pay for another place to stay at night. STAY AWAY FROM THIS PLACE. You're better off sleeping in the airport.

4/10

Poor

24 Mar 2025

JOAQUIN

Not worth what I paid. The smallest and more uncomfortable room ever! My rate is not worst because the staff was really nice.

8/10

Excellent

11 Mar 2025

Daveon

**Fantastic Stay – Great Location & Amazing Staff!**

an excellent experience from start to finish. The staff was incredibly friendly and welcoming, always ready to assist with a smile. Check-in was smooth, and they even provided great recommendations for nearby attractions and dining options.

The hotel itself was clean, modern, and well-maintained. My room was spacious, comfortable, and had all the amenities I needed, including a cozy bed, fast Wi-Fi, and a well-stocked minibar. Housekeeping did a fantastic job of keeping everything spotless throughout my stay.

One of the best things about this hotel is its location. It’s conveniently situated in the heart of Tunapuna, close commute to major attractions, restaurants, and shopping areas just a short walk away. Whether you're here for business or leisure, everything you need is within reach.

The on-site facilities were also impressive. The restaurant served delicious meals.

Overall, I had a wonderful stay and highly recommend it to anyone visiting the area. Great service, a prime location, and excellent amenities for the price. I will definitely be returning on my next trip!

Business_and_leisure Friends

8/10

Excellent

07 Mar 2025

Dante

Almost Perfect, Especially for Carnival! Shhh ; )

This is a hidden gem! I was received service months before my trip. You can go to their website and see all the contacts so you'll know who to contact. Also, there is a nice restaurant on the property with good food and service!

My reasons for 4 stars instead of 5 relate to the odor and privacy for room 205. Room was super clean but smelled like moth balls , which were placed throughout. A few were in the closet so i couldn't put clothes there. Plus it also smelled like it had recently been painted. The way the rooms are set up, you'll be able to be heard by your neighbors in 204. Probably more in the shower and restroom.

Relating to Carnival, it's about 10 miles from downtown so getting a rideshare back to the hotel can be difficult at times. You should fine if have a driver. You can also catch the bus because the hotel is one min walk from a bus stop.

Self

6/10

Pleasant

12 Sep 2024

Laknle

very cool

8/10

Excellent

26 Aug 2024

Albert

Nice affordable place to stay.

Business Self

10/10

Exceptional

12 Jun 2024

Leroy

Staff was really kind and accommodating. Great stay.

Business Friends

2/10

Poor

21 May 2024

Verified traveler

Nothing was provided in the hotel just 2 towels and bed to sleep. No bottle water,no hot water kettle,no coffee,tea no toiletries for every little things had to go out of the hotel to buy. It was very inconvenient. I wouldn’t recommend anyone with my experience. Basically you only pay for the bed to sleep.

Partner

4/10

Poor

26 Feb 2024

Danielle

Staff could do with customer training. The quarrelled and used abusive language all throughout the hotel. If the hotel is for a brief stay, then by all means use it. Its definitely not for a family vacation.

Business Self

6/10

Pleasant

22 Jan 2024

Tiwana

I have stayed here 3 different times using expedia. The prices does not match the room. 2/3 times there were no microwave or fridge in the room. 1/3 times no front desk staff to check in or out. There will be parties on the compound and will be loud in your room. 1/3 time room window will not lock. 1/3 times food shop was available on compound. All times you will not know the size of your room based on Expedia photos. Price adjustment needed based on room quality. However Gym on compound. Grounds keeper is friendly and there mostly all day. No refrigerator in room to store food. No coffee machine. No microwave. You will be booking just a room. For me that’s exactly what I wanted and the gym 24hr. Prices need adjustment. 3 Stars.

Leisure Self

2/10

Poor

06 Dec 2023

Denisha

Front desk staff was almost always missing. Could not get into hotel one night as there was no one to let me in.

Leisure Self

8/10

Excellent

07 Sep 2023

Tiwana

I booked and stayed twice through Expedia.

However Expedia does not have an accurate listing of this place. The first time I paid over $100US more than the second, but my room was a tiny box the first time. Second time I paid less and the room was bigger with a microwave and fridge.

About to book a third time and not even sure what room to pick. But this time I have the staff info to call right after I book to make sure I get a decent room.

On my first trip I arrived to no front desk at 10pm and had to sit outside with my suitcases for about 45min-1hr, until compound security was able to reach hotel staff to check me in.

On my second visit front desk messaged me the day before my trip to confirm my arrival time.

Also there is no food service in the hotel! There is a shop outside but not consistent with hours.

Overall staff is friendly and helpful as long as they are there. I still loved it because the gym is on the premises but you have to pay. Still liked being able to walk to the gym.

Leisure Self

8/10

Excellent

08 Jul 2023

Jordane

My stay here was short but pleasant. Very good on value

Business Self

8/10

Excellent

26 Feb 2023

Harrison

The property was a little run down and certain areas of room were broken. However staff were accomodating and the location was good and hotel was clean

Leisure Friends

10/10

Exceptional

30 Oct 2022

Morexa

It is the perfect location to stay if you have a function at the Centre of Excellence. Proximity to transportation and everything else is also an asset

Business Family

6/10

Pleasant

01 Sep 2022

Raymond

Staff were very pleasant and courteous. Rooms were clean and comfortable. Facilities are run down, front desk is rarely staffed. Profile on site is dated, the photos are old. There is no breakfast available and there is no taxi service readily available.

Leisure Family

6/10

Pleasant

16 Aug 2022

Natasha Van Den

Already graded

Leisure Partner

6/10

Pleasant

31 May 2022

Iesha

The rooms were pretty clean and smelled good as you opened the door. The a.c didn't work well so the room was pretty hot at times. The ONLY time i saw A staff member was when we were checking in, and had a long wait before she came. The next day, no staff in site. We waited a while hr in the lobby till someone showed up...and checking out, there was no again.....overall it was ok for what it was...

Leisure Family_with_children

2/10

Poor

15 May 2022

Andel

Just an ok spot , no iron in room , no assistance from front desk clerk , seems like they leave the property and guests are on their own until the next day

8/10

Excellent

12 Mar 2022

Theresa

Proximity to popular services
Friendliness of staff

Business_and_leisure Family

4/10

Poor

07 Mar 2022

Theresa

i rarely got assistance about access to food and transport. Only one lady was helpful to get me transported once. The taxi service man was never available

Business Family

6/10

Pleasant

01 Feb 2022

Rubena

Good relaxing location. There need be some general attention to basic hotel house keeping, especially to accommodate guests travelling from overseas eg, teas and coffee in room, a kettle or and microwave, a table, and chair as for a couple. The mirror in bathroom missing, no soap or shampoo holder, no breakfast facilities. Otherwise the front desk staff was very helpful.

Business_and_leisure Partner

10/10

Exceptional

14 Dec 2021

Cheryl

It was really nice and comfortable, I enjoyed a wonderful soak in the tub, really clean and spacious room

Partner

2/10

Poor

25 Oct 2021

Jose Lopez

Esta malisimo no ay ni donde desayunar ni comer mentira de pisina no ay

Business_and_leisure Family

6/10

Pleasant

01 Mar 2020

Verified traveler

I love the location and i felt safe on the property. Accommodations were standard and could be improved by having warmer water, coffee in the morning for guest, adequate vending machines. Housekeeping did not clean pur room at all in the 5 days we were there.

Leisure Friends

6/10

Pleasant

26 Feb 2020

Rich

Ok for one night but at most a three star hotel. Also quite noisy

Leisure Friends

8/10

Excellent

14 Oct 2019

Verified traveler

Staff was helpful. The sheets pillows and comforter was old and needs replacing.
There was a fet one night which i was not warnrd about. The boxes were right behind my room and i the music went on till 5am. I could not sleep or even look at tv for the music was so loud in my room. Had a headache all the next day.

Friends_and_family Family

6/10

Pleasant

10 Oct 2019

Avidesh

Extremely Disappointing

I was extremely disappointing in the hotel, first of all the photos that was advertised and the actual was two totally different ( false advertising ) The hotel is in need for a major renovation, the hotel service well lets say for a business traveler I didn't expect to go to a separate room to iron my clothes, lots of soap in the room but thats it. No parking available for the hotel guest in the evening lots of other vehicles parked to use the community pool. The only positive is one of the male front desk staff tried to be helpful as possible.

Business

10/10

Exceptional

03 Oct 2019

J.P.

Kind staff and nice facilities overall. My only point of concern was safety outside the Centre of Excellence (CoE) that contains Cattleya. CoE is gated and has a guard, so it feels secure, but Tunapuna is not safe. Otherwise, very nice hotel.

Business Self

2/10

Poor

22 Sep 2019

Verified traveler

Mosquito bite me inside the room. The table need to paint. It ugle. The room was not good at all.

8/10

Excellent

09 Sep 2019

Nigel L.

My short stay in Trinidad

Great