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Muaré & Spa Tulum

Riviera Maya / Playa del Carmen · Mexico

Calle 7 Pte Mz 43 Lt 01View location

9.2/10Excellent155 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.2/109.2
Condition9.2/109.2
Amenities8.8/108.8
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Muaré & Spa Tulum

Muare Tulum is an adults-only hotel (+18years old). We offer luxurious amenities and services to enhance your stay, including a swimming pool, spa services, a yoga studio, author cuisine, and a bar. Our rooms are spacious and elegantly decorated, with comfortable beds and beautiful views of the surrounding nature.

Whether you are visiting Tulum for a romantic getaway, a girls' trip, or simply to Relax, Muare Tulum is the perfect choice.

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With a stay at Hotel Muarè Tulum Wellness & Spa, you'll be centrally located in Tulum, within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. This luxury hotel is 4.7 mi (7.5 km) from Playa Paraiso and 12.3 mi (19.8 km) from Xel-Há Park.

Treat yourself to a stay in one of the 26 individually decorated guestrooms, featuring private pools. Your Tempur-Pedic bed comes with down comforters and premium bedding. Rooms have private furnished patios. Complimentary wireless internet access is available to keep you connected.

Featured amenities include limo/town car service, dry cleaning/laundry services, and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Minimum guest age is 18 Caters to adults only Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 72 hours Professional property host/manager Minimum age for COVID-19 test requirement: 18 Property does not require health documentation at check-in Pets allowed Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: MXN 10000 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 7:00 AM to 10:00 PM.
    • Hot springs access available from 8:00 AM to 9:30 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Guests under 18 years old are not permitted at this adults-only property.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the ferry terminal and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. Guests will receive an email within 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Quiet hours are enforced at the property from 11:00 PM to 9:00 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Cashless transactions are available
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: MXN 120 per vehicle (roundtrip, maximum occupancy 6)
    • Pet fee: MXN 55 per pet (varies based on length of stay)
    • Service animals are exempt from fees
    • Early check-in fee: MXN 380 (subject to availability)
    • Late check-out fee: MXN 380 (subject to availability)
    • Hosted evening meal: MXN 800

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Holistika Art Walk 0.7 km / 0.5 mi
Hospital de Tulum 1.6 km / 1 mi
Dos Aguas Park 2 km / 1.2 mi
Hunab Lifestyle Center 3.3 km / 2.1 mi
Jaguar Park 3.4 km / 2.1 mi
Cenote Cristal 3.9 km / 2.4 mi
Cenote Calavera 4.2 km / 2.6 mi
Cenote Escondido 4.7 km / 2.9 mi
Acceso al Parque Jaguar 5.3 km / 3.3 mi
Jaguar Viewpoint Tulum 5.4 km / 3.4 mi
Tulum Tower 5.7 km / 3.5 mi
Casa del Cenote 6 km / 3.7 mi
Temple of the Descending God 6 km / 3.7 mi
Temple of the Frescoes 6 km / 3.7 mi
Tulum Beach 6 km / 3.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 1
  • Double rooms: 26
  • Suites: 26
  • Connecting rooms
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 28 more facilities & services
  • Late Check-outExtra charge
  • Wi-fi
  • Transfer serviceExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • 24-hour security
  • Hotel safe
  • Garden
  • Terrace
  • Concierge
  • Private pool: 1
  • BarExtra charge
  • Restaurant: 1
  • Sun loungers
  • SaunaExtra charge
  • Spa treatmentsExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast a la carteExtra charge
  • À la carte lunchExtra charge
  • À la carte dinnerExtra charge
  • Only Adults
  • Deposit on arrival
  • Early departureExtra charge
  • Identification card at arrival
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 70 m²TPL.ST-1
    TRIPLE STANDARDPhoto unavailable6 photos

    Muaré & Spa Tulum

    TRIPLE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    70 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 60 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable4 photos

    Muaré & Spa Tulum

    TRIPLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Muaré & Spa Tulum

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Muaré & Spa Tulum

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Muaré & Spa Tulum

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Muaré & Spa Tulum

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Muaré & Spa Tulum

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 80 m²TPL.ST-2
    TRIPLE STANDARDPhoto unavailable6 photos

    Muaré & Spa Tulum

    TRIPLE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    80 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Muaré & Spa Tulum

9.2
Excellent
155 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.2 /10
Amenities
8.8 /10
75 reviews shown
8/10
Excellent
05 Jun 2026
Martha
Peculiar location, but overall very comfortable and relaxing. Staff were incredibly welcoming.
Friends
10/10
Exceptional
04 Jun 2026
Katherine
Breakfast and the outdoor shower were my favorite! Hotel staff coordinated a photographer for us also. What a beautiful peaceful property.
Partner
10/10
Exceptional
25 Feb 2026
Cory
Hotel was amazing! Would absolutely recommend for a break in Tulum town
Partner
4/10
Poor
09 Oct 2025
Raiza
I was not happy or comfortable at this hotel. I clumsy even be there since I was full of mosquitos since the morning. All day everywhere. Even inside the pool. I don’t recommend this hotel also to get to the hotel there’s no street and is very bad neighborhood
Leisure Friends
4/10
Poor
05 Oct 2025
Victoria
The pool was not clean. The management was very poor. We left one day after booking four days with no refunds. We are not allowed to have guest. Even though we had family member who was visiting from other hotels The pool was not clean it was it ready for a guest. The best thing about this resort was yoga class in the morning. It is nothing like it advertises in the pictures.
Leisure Partner
10/10
Exceptional
01 Oct 2025
Josefina
Friendly staff.
Leisure Family
2/10
Poor
18 Aug 2025
Unique
I booked thinking I was going to be offered transportation and it was not like that
After booking I needed a refund in less than 10 minutes and they were not willing to give me a refund when I was stranded in tulum airport with no transportation.
You don’t do that to people
10/10
Exceptional
13 Aug 2025
Peter
Overall, there are likely not enough words to describe our stay at Muare Tulum. If you’re looking for a peaceful, tranquil stay, you will find it here. The rooms were stunning, from the design to the comfort level. It was similar to having your own private oasis, and we enjoyed whenever we returned from an excursion.

Enjoyed the onsite restaurant, and had numerous meals there. The included breakfast was perfect, and there were additional options available for those with a more picky palate.

Overall, the staff were above par. Special shoutout to Mauricio at the bar, who I enjoyed interacting with daily and his recommendations for places to visit in the Tulum. All staff were great and made the experience incredibly enjoyable.

Would certainly stay here again in any future trips.

Only commentary, and this probably applies to Tulum in general, is the high rate of taxi’s and shuttle options. The hotel was helpful in securing a private transfer from the airport which, as a first timer, was appreciated. Taxis charge fixed rates to most Tulum sites, so for myself, I likely will look to rent a car next time to ensure I have more options to explore as necessary. Again, not a reflection of the hotel in any way shape or form, but a general comment to navigating around Tulum.
Leisure Partner
8/10
Excellent
02 Aug 2025
Shanaya
Recommended for a couple's getaway. Not good for a girls trip.
Leisure Friends
10/10
Exceptional
29 Jul 2025
Riqueidy
Experience was amazing 10/10
10/10
Exceptional
13 May 2025
Abraham
Roads are super bad to get there but very nice hotel
Leisure Partner
10/10
Exceptional
24 Apr 2025
Ross A.
The best of the best
Leisure Partner
10/10
Exceptional
20 Apr 2025
Ross A.
Every person at this Hotel should teach a masterclass in grace, kindness, professional, and basic empathy. This is 10 stars. Yes, the property is aesthetically stunning. But beyond, you are family from the moment you walk in in. There’s is no better restorative haven anywhere.
Leisure Partner
10/10
Exceptional
17 Apr 2025
Anna
Beautiful property away from the hustle and bustle. Service is top notch.
Leisure Partner
10/10
Exceptional
14 Apr 2025
Brittany
Such a stunning place, so beautiful and peaceful
Leisure Family
8/10
Excellent
10 Mar 2025
Tammera

Final evening in Tulum prior to heading home.

Very nice boutique hotel a quick hour away from Tulum airport. The room itself was very comfortable, but overall a bit on the pricey end for services provided. They appear to cater to a younger demographic, given the guests hanging around the pool, and they did ask to check our room prior to giving us the final checkout. It felt like a trust issue.
Partner
10/10
Exceptional
26 Feb 2025
Anand
We loved our stay at Muare. Beautiful property and lovely staff. They helped us from booking airport transportation to amazing excursions. The room was clean and so well made. Can't recommend enough!
Leisure Partner
10/10
Exceptional
10 Feb 2025
Kevin
The property is simply astonishing! Wow, Wow & WOW ! The food is very very good and pricing is quite similar to other places in the area. Rooms are great, ambiance is relax and very soothing. Best place to relax! The only down sides ... roads to accès property although not very long but in bad shape and private pool is not as warm as could be desired even though they can pre-heat for you would like it to become a little more warm. But this is a must go too place. Were hesitating between two locations (Kan) and we went to eat at Kan Hotel (restaurant MOTMOT) and this just confirmed that we had made the best choice. If you think this property is laking in ocean view... well ask the reception they will arrange for you to go to Zebra (no fees required to stay there for the day only you have to buy there drinks and food but if you are there early enough you get a bed with sunshade for the day and free parking)
Leisure Partner
10/10
Exceptional
10 Jan 2025
Delores
Manager Victoria and Front Desk staff were extremely helpful and pleasant before, during and after our visit. All of the staff were friendly, professional. The property was beautiful, intimate, clean. The amenities were also very nice. The bartender made lovely and tasty concoctions. An intimate place for a quiet or couples retreat. Great for wellness retreat too.
Beautiful all around.
Leisure Family
10/10
Exceptional
07 Jan 2025
Verified traveler
Wonderful experience from arrival to departure. The property is well maintained with a gorgeous natural landscape.
Friends_and_family Friends
10/10
Exceptional
04 Jan 2025
Nainshi
Awesome place to stay!! Loved everything.
Business_and_leisure
10/10
Exceptional
01 Jan 2025
Kritika
Amazing property, great staff and hospitality. However the roads in the neighborhood is very shabby, but overall worth it
Leisure Partner
10/10
Exceptional
29 Dec 2024
Arun deep singh
Our stay was great. Amazing staff. Had a great time
6/10
Pleasant
18 Nov 2024
Shelley Roy-
This property promises tranquility! This is absolutely not true.
The property has so much potential, the management is no where to be seen.
The menu is very 2star basic.
The pool is horribly dirty, we saw someone cleaning it once in the 8 days we stayed there.

The biggest let down is, it was said to be an adult only property, even when we checked in it states in the long list of rules that no one under the age of 18 is allowed on the property.
We arrived around three pm, we planned for an early dinner after a very long day of travel, when we arrived at the dinner space, there was a boy approximately age 8.
This was extremely impactful on my experience.
When I asked the staff, they blamed it on the website making the mistake. So for two day of the eight we were there, there was a very active child hollering and running around.

Please be very cautious if you plan to stay at this property.

Ps, if you feel when you purchase the breakfast package there are great limitations to that also.
Leisure Partner
10/10
Exceptional
01 Nov 2024
Sonia
The staff was super nice. This is more of a peaceful very zen vibe feel. This is a very clean and pretty property. The tuna tartar was delicious.
Leisure Family
10/10
Exceptional
15 Sep 2024
Omar
It was an overall great experience
10/10
Exceptional
29 Aug 2024
Juliana
If you looking for privacy and relaxation. This the hotel for you
Leisure Friends
10/10
Exceptional
22 Jul 2024
Monique
Brian at the restaurant was amazing make 9sure you take care of him
10/10
Exceptional
12 Jul 2024
Nyairah
This was my first solo trip to Mexico, and the staff at Hotel Muaré made it an unforgettable experience! From the front desk to the kitchen, the staff's kindness and care were evident in everything they did. I felt incredibly safe, and my stay couldn't have been more perfect. Allen and Dario were especially helpful and kind, always ready to assist with anything I needed. The property is stunning, even after a hurricane, with breathtaking rooms and impeccable decor and bedding. Breakfast was included in my package, and the food was delicious! Mexico treated me so well that I can't wait to return, and I'll definitely be booking at Hotel Muaré again!
Leisure Self
10/10
Exceptional
29 Jun 2024
melissa
5 star treatment
Leisure Partner
10/10
Exceptional
31 May 2024
Kan
The place is brilliant. I think this is the one of the best hotels I have stayed in my life. You will have you own suite with backyard, and I especially like the outdoor shower.

However, the location is terrible. It's far away from the center city and taking a taxi is really expensive in Tulum. If you don't mind taking a cab every day back and forth to the tourist resort, go with it for sure. It's like 20 bucks at least for any one-way trip.
Leisure Partner
8/10
Excellent
19 May 2024
shamyra
Booked this hotel for my boyfriend’s birthday trip and it was amazing. The hotel looked exactly like the pictures it was extremely clean and very quiet perfect for couples needing a calm and relaxing vacation. It’s not on the main road so you’ll need transportation if you choose not to rent a car but everything is about 15-20mins away. Breakfast was good and is complimentary. The only down side to this was its not an all inclusive you have the option to use the temporary credit they hold to pay for things you eat or drink. Big thanks to Celso, Dario , Brian and the other bartender (sorry I didn’t your name) you made us feel so comfortable and welcomed. I’ll stay here again
Leisure Partner
2/10
Poor
11 Apr 2024
Alvaro Mojica
They close the hotel on our last two nights. They transferred us to a horrible hotel with non of the amenities or services that we already paid via Expedia. Please, DO NOT book this hotel
It’s all false advertising and you will never get what you paid for.
Leisure Partner
2/10
Poor
08 Apr 2024
Alexander
Horrible place!!! $45 each way to go to the beach or any restaurant. It's in the middle of nowhere. There's nothing around! Tulum is beautiful! A lot of nice resorts and restaurants by the beach! We moved to a better place on a third day
Leisure Partner
10/10
Exceptional
04 Apr 2024
Trista
I had a great stay! I planned a solo getaway to a serene paradise of tranquility. My room was nice and clean. The food was amazing and all of the staff was friendly and helpful.
Leisure Self
10/10
Exceptional
30 Mar 2024
Brad
This was def an amazing experience. I loved the villa the rooms def the staff and the owners was so nice, including the owner the waiters was amazing the desk customer service ppl as well thank you to everyone there for my 1st experience in mexico and also in Tulum, thanks I would def do this again! This was a blessing 🙏
Leisure Partner
10/10
Exceptional
04 Mar 2024
Amie
What an incredible bohemian jungle oasis place! First of all - it's stunning, huge and surrounded by nature. The spa amenities are amazing...the Cold Plunge and Steam Sauana combo is absolutely addictive. I wish I could do this every day for the rest of my life. The private outdoor tub and shower is soothing and the Myan clay detox massage was out of this world. The staff is super friendly and accommodating and cooked some great Myan traditional food for us conscious of any food allergy. The complimentary breakfast was healthy fresh juices and fruit included. Fabulous cappuccinos and the bartender went out of his way to accommodate drink requests. Dodio is an amazing host and concierge. They scheduled any daily taxi tour or airport transfers for us gladly. Special mention to Cassandra and Brian such kind, multilingual , and warm staff. Can't recommend this place enough! We look forward to returning every year! ❤️
Leisure Family
10/10
Exceptional
29 Feb 2024
adolfo
Loved the hotel its beautiful. Restaurant and bar are great and staff all around is excellent. Some people reviewed that access is not that great from main road. But really? Its only 3 min that you go off road and our small rental car had no issues.

Everywhere in tulum roads are not great. The only reason i would return to Tulum is for this Hotel. And the staff who treat you like home. Rooms are very clean, quiet and everything works to the perfection.

Thanks
Family
8/10
Excellent
20 Feb 2024
Roberto

Bonito concepto, pero mal servicio al cliente

Interesante hotel, lejos de zona turística, sin playa o mar cerca. villas con pequeña alberca pero agua sin calefacción, muy helada el agua y no le da el sol en todo el día a la alberca.
Muy mal servicio para que te den la factura, hace una semana hice check out y es hora q no me la mandan no obstante que se las he pedido en mas de 5 ocasiones,,,
Partner
10/10
Exceptional
19 Feb 2024
Leonard
We had a Beautiful time!!!
Leisure
10/10
Exceptional
27 Dec 2023
Sandra
The staff and service was very good and made the stay very accommodating. I was traveling solo and first time in Tulum and they made it special. Especially since it was my birthday!
Leisure Self
10/10
Exceptional
06 Dec 2023
Katrina
The property was absolutely beautiful. The surrounding roads are unpaved and there's no where to really walk around. The staff was extremely friendly. The food at the restaurant was delicious. We had a great time
Leisure Friends
8/10
Excellent
26 Nov 2023
wisline
the property was nice quiet romantic tucked away rooms were cleaned smelled good loved the outside shower. The only downside was the outside road filled with potholes and uneven roads which made it hard to get in and out of the road. Otherwise the place itself was beautiful and tranquil
Leisure Partner
8/10
Excellent
17 Nov 2023
Andre
Our moon villa at hotel muare was beautifully appointed, private and comfortable.

The hotel grounds are well kept.

The restaurant and breakfast could use improvement and the roads around the hotel location are very difficult to navigate with giant pot holes filled with water.

Staff was friendly
Leisure Partner
2/10
Poor
01 Nov 2023
Luisa
There was no food and a dead rotting animal outiside of our room. It smelled so bad. Wr left early. We want a refund
Leisure Partner
10/10
Exceptional
26 Sep 2023
Michael
everything was perfect at the the hotel besides the restaurant. limited menu and closed early.
Saturday night during the storm, the roof started leaking in room 3 near the bed. other then that, everything was perfect.
Leisure Partner
10/10
Exceptional
26 Aug 2023
Ikelia
I recently had the pleasure of spending four enchanting nights at this hotel. This hidden gem nestled within the lush jungles offered an experience that was nothing short of magical.

From the moment I arrived, I was captivated by the serene ambiance that enveloped the entire retreat. The tranquil atmosphere of the jungle provided the perfect backdrop for a peaceful getaway. The very notion of being able to escape the hustle and bustle of everyday life and find solace amidst nature was a dream come true.

One of the highlights of my stay was the invigorating yoga sessions held each morning. Practicing yoga amidst the sounds of nature and under the open sky was an experience that rejuvenated not just my body, but my soul as well. The skilled instructors guided us through sessions that focused on both physical and mental well-being, leaving me feeling centered and balanced throughout the day.

The accommodations were equally impressive, seamlessly blending the rustic charm of the jungle with modern comforts. The thoughtfully designed cabins provided a cozy retreat where I could unwind and reconnect with nature. Falling asleep to the soothing symphony of the jungle and waking up to the gentle rays of the sun filtering through the trees was a gift I cherished every day.

The staff were incredibly attentive and accommodating, ensuring that every aspect of my stay was enjoyable. Their warm hospitality added a personal touch that made
Leisure Partner
10/10
Exceptional
20 Aug 2023
Rina
Excellent
10/10
Exceptional
23 Jul 2023
Jasmine
Great staff! Incredible resort!
Leisure Family
10/10
Exceptional
18 Jul 2023
James
My first experience in the lush Mayan Jungle was amazing to say the least. This Gem is perfectly located in a calm area away from the noise of Tulum. Few minutes drive or cycle to a more buzzy area of Tulum. I loved how peaceful the hotel is. The classy boutique hotel is beautiful, breakfast is really really good and the Yoga class is perfect. I will definitely come back
Leisure Partner
10/10
Exceptional
14 Jul 2023
Erick
Not going to lie driving up to the property I was a little skeptical but as I walked in I was blown away. Everything from the room , service, and food was amazing the best experience I’ve ever had in a hotel can’t wait to go back.
Leisure Partner
10/10
Exceptional
26 Jun 2023
ShaQueena
This Place is very beautiful and quite. Staff was nice and attentive. I’m going back
Leisure Partner
10/10
Exceptional
18 Jun 2023
Giancarlos
Excellent space with extraordinary staff. A true getaway.
Leisure Partner
10/10
Exceptional
02 May 2023
Kajuana
Our overall experience was breathtaking! This hotel was definitely designed for those who would like to be one in nature with little to no distractions. Me and my boyfriend stayed for five days and loved every minute of it! From the included breakfast that was delicious to the friendly staff who were attentive beyond words, this was definitely a vacation for the books! We rented a car because we knew we would like to venture out a lot and many people previously reviewed that taxis can be expensive. The roads are also not the best but you’re in a jungle and this area is being developed so be cognizant. The outdoor shower is also a nice touch! My only gripe is that the beds could have been a little softer but my boyfriend said it was fine for him. Either way, we will definitely be back 🤗
Leisure Partner
10/10
Exceptional
26 Apr 2023
Cynthia
Beautiful hotel! Will definitely recommend. If you want the experience of being in Tulum, this is it. Is not center to the rest of the hotels or the beach, but is peaceful and quiet. The aesthetic of this entire hotel is gorgeous! The room itself was spacious, very clean, had a plunge pool right out our room and an outdoor shower which was very relaxing at night. The only negative was the AC unit (not larger enough to cool down the entire room) and just a lot mosquitos. (Not all doors were sealed, so it was was very easy for the mosquitos to come in) However, expect mosquitos to be everywhere in Tulum. The hotel offered a free breakfast and yoga classes in the mornings which was great to start out our day. The service was great, lovely staff who were quick to answer all your questions through WhatsApp. I will definitely come back to stay here again
Leisure Partner
10/10
Exceptional
24 Apr 2023
Perla
Just got back from our trip and we had an amazing time!! This hotel is unreal.
Gorgeous small boutique resort. 10 mins from main town and restaurants. The staff is soooo friendly and accommodating. They go out of their way to make you feel welcome.

Loveeeee the vibe and decor so much.
The food is absolutely delicious and so are the drinks! The shrimp tacos are next level and french toast. Omg!

Has a Bali feel to it. Feels so luxurious and private.
It is pricey but worth it.

There are so many mosquitoes so be aware.

But I absolutely want to come back. Loved every minute of my stay here! Thank you Hotel Muare. I will be back soon!
Leisure Friends
10/10
Exceptional
21 Apr 2023
Lauren
Had an awesome vacation. Resort is smaller and more private. Good place to unplug. Not for those looking for the Tulum party scene.
Leisure Self
10/10
Exceptional
12 Apr 2023
Lydia
So peaceful. Felt a total Zen experience. Loved it here…
Leisure
10/10
Exceptional
10 Apr 2023
Alimatu-Sadia
Muaré hotel is beyond beautiful! I’m hoping I find myself in Tulum again as I will definitely be staying at Muaré. I loved the morning yoga, what a great touch! Everything is so intentional at Muaré, from the design to scents! The staff were exceptional, a special mention to Leandro, Berna, Tommy, Benjamin, Alan, Montse and Josefina! All the staff made our stay amazing. They were always on hand to help book tours, restaurant reservations and taxis etc. I loved that we could contact the front desk via WhatsApp! I could not recommend Muaré enough! It is a piece of heaven!
Leisure Family
10/10
Exceptional
08 Apr 2023
Alexandra
Paradise! Beautiful rooms and property.
Leisure Family
10/10
Exceptional
09 Mar 2023
Anthony
Beautiful property , food was excellent , staff was amazing , very calm , stress free ,
Service is 5 star
Leisure Partner
10/10
Exceptional
05 Mar 2023
Jessi
so beautiful, great location, and wonderful staff!
Leisure Partner
10/10
Exceptional
19 Feb 2023
Verified traveler

Best hotel we've stayed in!

Stunning hotel! Our best holiday so far, in part because of this gorgeous property.

Just as beautiful as seen in pictures. Very well maintined.

The common areas, our room, everything was simply beautiful.

Staff is very friendly and helpful. Ask them for local recommendations.
Partner
10/10
Exceptional
16 Feb 2023
Julissa
Our stay was AMAZING! We stayed 5 nights. The staff really goes above and beyond. Check in was smooth. Every server and bar tender paid attention to detail when serving us food and/or drinks. Pictures don’t do the property any justice! The rooms are beautiful and a little bigger than they seem online. The private plunge pool is a nice touch. The place had such a peaceful, relaxing vibe to it. The WhatsApp feature they use to communicate is awesome and saves you time from having to walk to the front or calling. Anytime we needed a taxi we let them know and one was waiting for us by the time we got to the front. Literally anything we needed they brought to the room within minutes of letting them know via WhatsApp. We did a couples massage which was nice and relaxing. You will not regret staying here if you’re looking for somewhere to wind down, and be within 10-15 minutes of the party scenery. It’s a mini paradise. Anytime we went out we couldn’t wait to get back to the hotel where it was a lot more peaceful than most other areas. We will definitely visit again!
Leisure Partner
10/10
Exceptional
08 Feb 2023
Brittany
Muare is a dream destination. The staff are warm and welcoming, without seeming fake. The food at the restaurant was actually pretty delicious. I enjoyed its emphasis on healthier options, particularly for breakfast. I was a big fan of their power shots and smoothies. The rooms were GORGEOUS. Definitely a major difference compared to what you'd see at basic or chain destinations. I loved the large, long windows, the small dipping pool and the outdoor shower (thought I wouldn't like it, but it was perfect). The bed was also super comfy. The property was beautiful and perfectly maintained. Extremely clean and lush with plants and trees. My only downside was the road to the property. Bumpy would be an understatement. I don't know if they have any control over that though.

Muare is for people who want a unique and lush experience.
Leisure Self
8/10
Excellent
24 Jan 2023
Catherine
I enjoyed my stay at the hotel very much! Everyone at the hotel were so friendly and nice. I loved that they had a texting service through WhatsApp with the front desk staff and they answered all my requests quickly. Breakfast is included from 8-10 AM every morning which was great. Food was mediocre at the Gaudea restaurant so I do not recommend getting anything there besides the free breakfast. Tip is not included, so be sure to tip the waiters! The oasis was so beautiful and peaceful with great music! My boyfriend and I enjoyed tanning at the beds out in the public pool area. We rented a car for our trip and parking was not an issue.
Some things I did not like about the hotel was that house keeping cleans the rooms with the doors open so the second night we got bitten so many times by mosquitos during our sleep. After that, we refused house keeping and just exchanged our used towels for clean towels everyday. We wished the room had a TV so we could’ve watched a movie or something before we slept. With the price we paid, wish they had more amenities. Taxi is very expensive there so I recommend renting a car instead. During check out there is a service fee that you can decline if you tipped the waiters or housekeeping separately. The roads to get to the hotel are horrible and I wonder why the roads were not paved.
Besides those complaints, hotel Muare in Tulum was wonderful and I would definitely recommend staying here.
Leisure Partner
10/10
Exceptional
18 Jan 2023
Shirley
Hotel Muaré exceeded my expectations! My first time in Tulum was a success thanks to everyone at Hotel Muaré. The hotel concierges, restaurant waiters, housekeepers were all amazing. The concierges helped me navigate through Tulum by booking me all the transportation I needed. They helped me book day trips, restaurant reservations, everything and anything I needed! Communication was quick through Whatsapp. Aside from the service, the hotel aesthetic was beyond beautiful, just like in the pictures but even more gorgeous in person! It was most definitely a peaceful sanctuary. There is also a restaurant in the hotel with delicious food that I recommend. Thank you Hotel Muaré for an unforgettable stay!
Leisure Friends
10/10
Exceptional
18 Jan 2023
Trishawn
I loved everything about it. There staff was very attentive and on point! Bryant was one of my absolute favorite people there. I’ll most definitely return soon!❤️
Leisure Family
10/10
Exceptional
04 Jan 2023
Harika
Our overall experience at Muare was excellent, with minor complaints.
Firstly the positives-
Especially enjoyed the pool area and the relaxing music that plays in the resort all day. It’s very peaceful.
We got massages done and the deep tissue massage was great. The bar drinks were fantastic. The room was lovely, and the maintenance did a great job with daily room service and cleaning.

Now for the minor complaints -
The roads leading up the hotel are really bad, it’s an unpacked bumpy road. I hope that gets fixed soon.
The restaurant at the hotel serves delicious food but seriously lacks vegetarian options for lunch and dinner. For such an amazing eco friendly resort, I would expect it to have more vegan/vegetarian options. The one vegan burger they had was great though.
Pools could be maintained better.
Leisure Partner
10/10
Exceptional
02 Jan 2023
Sylwia
Really beautiful property and rooms (even better than the photos). It’s a very peaceful and quiet area which was exactly what we were looking for. You need a car but it’s only a 10 min drive to the main Tulum beach zone. The road is bumpy but we had no issues with a normal sedan.

It’s the perfect hotel to relax and breakfast delicious as well!
Leisure Partner
10/10
Exceptional
19 Dec 2022
yazmin
Everything was perfect very gorgeous staff is amazing food yummy!
Business
10/10
Exceptional
08 Dec 2022
Kiara
Amazing beautiful clean amazing
Leisure Self
8/10
Excellent
06 Dec 2022
Betsy
Little oasis in the Mayan Jungle! I really enjoyed my stay at Muare Tulum. I appreciate the warm hospitality and additional suggestions for my birthday weekend. Thank you Millie, Chv, Valentina over in reception and Brian over at Gaudea restaurant for a warm smile and pleasant stay! I definitely recommend booking here!
Leisure Family
10/10
Exceptional
29 Nov 2022
Brittany
This was the perfect boutique hotel for a quick getaway in Tulum. The staff was friendly and helpful. The food is really good. The spa was relaxing and the room was cozy. The staff was super attentive and even did some special things in celebration of my husband’s 40th bday. Would definitely recommend!

Some notes:
- Take pesos
- Taxis are pricey, consider renting a scooter or atv to get around if you feel confident driving. (Roads are awful near the hotel and it can be dark at night, but the staff will help you rent transportation, so it’s nice to have it as an option.)
- Centrally located - downtown and the hotel zone are close!
- There are no tvs in the rooms. But there is Wi-Fi.
Business_and_leisure Family
10/10
Exceptional
28 Nov 2022
Vanessa
I love this hotel! Their breakfast was so good. I didn’t even want to leave the property. So beautiful and calm. Rooms are super comfortable as well.
Leisure Friends

Location & surroundings

Muaré & Spa Tulum
Calle 7 Pte Mz 43 Lt 01, Tulum, Mexico

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Muaré & Spa Tulum

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