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The Strabon Tulum

Riviera Maya / Playa del Carmen · Mexico

Calle 16 Sur La VeletaView location

8.8/10Excellent238 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.2/109.2
Condition9.0/109.0
Neighborhood6.0/106.0
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Strabon Tulum

Escape to the heart of Tulum at The Strabon Tulum, a modern boutique hotel designed for travelers seeking comfort, style, and convenience. Featuring contemporary interiors, spacious rooms, and a relaxed tropical atmosphere, the property offers the perfect balance between tranquility and Tulum’s vibrant lifestyle.

Perfect for solo travelers, couples, families, and groups, the hotel is located in La Veleta, one of Tulum’s most vibrant neighborhoods, just 10 minutes from Tulum’s beaches and downtown area.

Completion of the property’s mandatory digital check-in process is required prior to arrival in order to generate your access credentials. Once the digital check-in has been completed, guests will receive all necessary information to access the property.

Assistance with the digital check-in process is available daily from 9:00 AM to 6:00 PM.

Read more about this hotelShow less

Experience the essence of Tulum with a stay that combines comfort, design, and an unbeatable location.

Located in Tulum (La Veleta), The Strabon Tulum is within a 10-minute drive of Gran Cenote and Tulum Mayan Ruins. This hotel is 4.2 mi (6.8 km) from Playa Paraiso and 12.2 mi (19.7 km) from Xel-Há Park.

Make yourself at home in one of the 16 air-conditioned rooms featuring Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Concierge
Spa
Entertainment
Beach services
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators No front desk Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 72 hours Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 9 AM to 10:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests will receive an email within 72 hours before arrival with check-in instructions and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 004-007-005686/2025
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 135 per vehicle (one-way, maximum occupancy 4)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Holistika Art Walk 1.4 km / 0.9 mi
Hospital de Tulum 1.5 km / 0.9 mi
Dos Aguas Park 1.6 km / 1 mi
Hunab Lifestyle Center 2.7 km / 1.7 mi
Jaguar Park 2.8 km / 1.8 mi
Cenote Cristal 3.8 km / 2.4 mi
SFER IK 4.2 km / 2.6 mi
Cenote Escondido 4.4 km / 2.7 mi
Cenote Calavera 4.6 km / 2.8 mi
Acceso al Parque Jaguar 4.7 km / 2.9 mi
Tulum National Park 4.8 km / 3 mi
Jaguar Viewpoint Tulum 4.8 km / 3 mi
Tulum Tower 5.5 km / 3.4 mi
Gran Cenote 5.7 km / 3.6 mi
Tulum Mayan Ruins 5.9 km / 3.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 16
  • hotel
  • MasterCard
  • Visa
  • Car park
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Transfer serviceExtra charge
  • Airport ShuttleExtra charge
  • Multilingual staff
Show 15 more facilities & services
  • 24-hour security
  • Hotel safe
  • Cloakroom
  • Garden
  • Terrace
  • Concierge
  • Private pool: 1
  • Towels and bed linen
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Self check-in
  • Online check-in
  • Online Check-out
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 34 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Fan
    • Housekeeping
    • Shower: 1
    • TV
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Wi-fi
    Show all 9 amenities
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Strabon Tulum

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Room amenities

    • Fan
    • Housekeeping
    • Shower: 1
    • TV
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Wi-fi
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 30 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Safe
    • Bathroom: 1
    • Shower: 1
    • TV
    • Individually adjustable air conditioning
    • Terrace
    • Wi-fi
    • Fan
    Show all 9 amenities
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Strabon Tulum

    DOUBLE STANDARD

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Safe
    • Bathroom: 1
    • Shower: 1
    • TV
    • Individually adjustable air conditioning
    • Terrace
    • Wi-fi
    • Fan
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Strabon Tulum

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Strabon Tulum

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDS • 2 Bedrooms • 112 m²FAM.3B
    FAMILY ROOM THREE BEDSPhoto unavailable10 photos

    Room overview

    Non-smoking room
    Room size
    112 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 4
    Bed setup
    King-size bed 150-183 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    2
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Fridge
    • Individually adjustable air conditioning
    • Living room: 1
    • Safe
    • Bathroom: 2
    • Shower: 2
    • Housekeeping
    • Fan
    Show all 12 amenities
    • Wi-fi
    • Terrace
    • TV
    • Kitchen

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Strabon Tulum

    FAMILY ROOM THREE BEDS

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    112 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 4
    Bed setup
    King-size bed 150-183 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    2
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Room amenities

    • Fridge
    • Individually adjustable air conditioning
    • Living room: 1
    • Safe
    • Bathroom: 2
    • Shower: 2
    • Housekeeping
    • Fan
    • Wi-fi
    • Terrace
    • TV
    • Kitchen

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Strabon Tulum

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Strabon Tulum

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Strabon Tulum

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Strabon Tulum

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Strabon Tulum

8.8
Excellent
238 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.0 /10
Neighborhood
6.0 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
25 Jun 2026
Shailyn
Very cute and unique hotel. The room was clean. However, there was an electricity outage and we were not able to enjoy any amenities.
Family
10/10
Exceptional
10 May 2026
Sanjuana
Amazing place!
Friends
10/10
Exceptional
11 Mar 2026
Gabrielle
We had such an amazing stay at this hotel in Tulum the entire property was spotless from the rooms to the pool area, which made it feel incredibly relaxing and well cared for. The staff went above and beyond to make us feel welcome, always greeting us with a smile and helping with anything we needed. It truly made our trip unforgettable, and we can’t wait to come back again.
Friends
10/10
Exceptional
26 Feb 2026
Paige
Rooms were nice and clean the staff was gery
10/10
Exceptional
24 Feb 2026
Guillaume
Great hotel. The room was huge, modern and clean. Breakfast was great. Would recommend
Partner
10/10
Exceptional
11 Jan 2026
shahin
We stayed here and honestly loved the time we spent here. Staff was super friendly, good variety of food for breakfast and the room was super extra clean.

Would love to book with you again and again!
10/10
Exceptional
03 Jan 2026
Hans-Joerg
Clean rooms. Very nice staff, great location with good
Restaurant in walking distance. Silvia was especially nice and provided us with great advice.
2/10
Poor
25 Dec 2025
amit
The hotel is not a 4-star as claimed. Most of the staff are good but the property has inherent issues that the staff cannot resolve. I stayed with my 2 kids and here's the issues:

1) Property is probably newly built in a new area. So the street is still a muddy road with lots of potholes.
2) The welcome was not warm at all
3) The room did not get hot water in the shower. Discussed this with various staff at least 5 times and they could not fix it. They offered to move us to a new room but that was the night before we were to leave.
4) the room had a muggy/damp smell in all the linens
5) bathroom was really poor: there was no spare toilet paper, there are no holders for soaps etc in the bathroom, the flush is very poor
6) the hotel says continental breakfast included. This is not what you get in all hotels out there. You get to choose from a couple of egg options or waffles/pancake. Either/or - was really really odd and this should be mentioned on the website. You get some sliced fruit. Basically it is a limited breakfast and not that you can help yourself to multiple servings of what you need. If you are unwell and feel like eating only fruits, you are out of luck!

The staff seem to want to care but given all the above, they cannot do much about it.
10/10
Exceptional
17 Nov 2025
David
This is such a neat little hotel and the accommodations are really nice. The breakfast was a nice surprise that we were not expecting. Definitely would stay here again.
Leisure Partner
10/10
Exceptional
31 Oct 2025
Eche
Very receptive
10/10
Exceptional
18 Sep 2025
Rogelio
This is hidden gem in Tulum, it has a lot of charm. I go diving with Infinity2Diving and they are around the corner from this hotel. The staff is ver accommodating and friendly. The chef there is ready to serve you a great breakfast. I will definitely stay there for all my upcoming diving trips. Thank you Strabon!!
Leisure Self
10/10
Exceptional
07 Sep 2025
Cory

Loved it

Had a wonderful stay. The staff was helpful and accommodating. Had to book a cab early in the morning for a tour. The time for pick up kept changing. And the front desk was awesome in helping me. Highly recommend. Everything is within walking distance but if you need a cab it's easy to do. If and when I come back to Tulum I will def stay here again. Great for the price.
Friends_and_family Friends
10/10
Exceptional
26 Jul 2025
cary

tulum boutique

nice little boutique tucked away in central tulum
Self
10/10
Exceptional
12 Jul 2025
Erica Rodriguez
Everything was excellent. The service, the room was cleaned every day, friendly staff.
Leisure Family
10/10
Exceptional
09 Jun 2025
Shahrouz
Very nice place , walking distance for everything , very tropical hotel
Leisure Self
10/10
Exceptional
10 Apr 2025
Desmond
Don’t really have much to say, because the staff was nice friendly and helpful. I would definitely recommend this property to others.
Leisure Partner
10/10
Exceptional
06 Apr 2025
manish
Very good property, good continental breakfast. Friendly staff and 10-20 minutes away from everything in Tulum. This is excellent property but not once on ocean front.
Leisure Family
10/10
Exceptional
04 Apr 2025
Tesfagebriel
Definitely a beautiful place to stay very clean.Very quiet and the staff is great. Breakfast is just toast and fruits but besides that great experience.
10/10
Exceptional
28 Mar 2025
Nayeli
Was well attended! They accommodated to us having to leave early by servicing us breakfast 30 mins early
Leisure Family
10/10
Exceptional
26 Mar 2025
Joe
Clean and friendly staff, well worth the price!
10/10
Exceptional
23 Mar 2025
Barbara
beautiful environment in the jungle, new, clean
Leisure Partner
2/10
Poor
05 Mar 2025
Ghezaal
The place was ok, but their staff is thief. They stole my sunglasses from the case. Be careful with your belongings!!!!
Leisure Friends
8/10
Excellent
03 Mar 2025
Alina Sophia
The hotel was very cute and quiet - perfect for a work abroad trip.
Business_and_leisure Self
10/10
Exceptional
02 Mar 2025
Raphaël
VERY CLOSE TO CENTER TULUM BY FOOT. NOT FAR FROM THE BEACH BY CAR. STAFF VERY NICE. NICE NATURE SURROUNDING THE HOTEL AND INSIDE OF IT. VERY CLEAN ROOM.
Leisure Partner
10/10
Exceptional
27 Feb 2025
Morgan
I cannot praise the staff at The Strabon enough. They were excellent, attentive, and kind. The homemade pineapple jam was delectable during breakfast.
The only con would be the location. The streets getting to the Strabon are unpacked making for a bumpy ride from town
Leisure Friends
6/10
Pleasant
23 Feb 2025
Timothy
Nice
Leisure
10/10
Exceptional
30 Jan 2025
KATHRYN
incredible staff and service.
safe and located near great restaurants
Leisure Self
10/10
Exceptional
29 Jan 2025
Kiran
Highly recommend!! We love the place .. great customer service
Leisure Partner
6/10
Pleasant
23 Jan 2025
Kyle
Overall a great place to stay for a night, the staff were great. The pool was a bit too dirty for my partner and I to get in and the shower being saltwater also was a downside but that is personal preference.
Leisure Partner
10/10
Exceptional
08 Jan 2025
Mehak
The staff is very friendly and the property is clean overall.
Leisure Family_with_children
10/10
Exceptional
30 Dec 2024
Christopher

A verdant and easy-living gem near Tulum center

The accommodations immaculate, the services gracious and the place serene. On is immediately impressed by the plants, pruned and encouraged to grow in all the exterior spaces of this wonderful hotel so that one is always moving about and thru a carefully art directed jungle. Even getting to our ground floor room, to its marble terrace with it's contemporary iron-crafted wing chairs was an adventure. There's a little pool, a kind of conceptual cenote that's charming. Most of all, the staff is gracious and eager to assist and provide comfort, towels for the pool, beverages, a wonderful breakfast. It's a small well-maintained hotel. Located in the outskirts of town, one can easily get to shopping and restaurants either walking or by taxi. There's a superb French-inspired bakery just two blocks away. We felt safe in the neighborhood, which like most of Tulum town is undergoing aggressive development, but this hotel stands alone as a really nice establishment in which to stay and see this part of Mexico.
Friends_and_family Family
10/10
Exceptional
30 Dec 2024
Gloria
The hotel is clean and quiet. Excellent front desk staff
Leisure Self
4/10
Poor
06 Dec 2024
Miguel
Super friendly staff during the day. However,
the night shift totally ignored us when we texted them complaining about the room next door shouting and laughing put loud till 3am. It wasted my night. This is not unsual in hotels, so YMMV.
8/10
Excellent
19 Nov 2024
Mila
Room was ok but plan for breakfast elsewhere
Leisure Family
10/10
Exceptional
12 Nov 2024
Steven
Check in was easy, Florencio was very friendly and helpful. Even made us reservations at Rosa Negra.
Leisure Family
6/10
Pleasant
01 Oct 2024
Mario
Is ok for one night
Leisure Friends
8/10
Excellent
11 Sep 2024
Maricela
Todo muy bien en el hotel!!
Leisure
10/10
Exceptional
05 Sep 2024
alex
Amazing place. Super cozy amd clean.
10/10
Exceptional
28 Aug 2024
Alicia Alvaran
Overall the experience was nice. The surrounding area had a lot of construction going on but we didn’t hear any loud noises when we were there. The staff were some what friendly. The hotel seems to have a plumbing issue.
Leisure Family
10/10
Exceptional
22 Aug 2024
Zuly Alvarado

The Strabon

It was a beautiful spacious suite, with two bedrooms and two baths, a kitchen, and living room. I would come back to the same hotel, The Strabon.
Friends_and_family Family
10/10
Exceptional
21 Aug 2024
Angie
Loved the place and the staff.
Leisure
2/10
Poor
20 Aug 2024
Juan Rodolfo
No hicieron válido lo del desayuno continental
Business
8/10
Excellent
20 Aug 2024
Jose Adrian
The bed was amazing, the property is awesome, the costumer service is awful.
Leisure Partner
8/10
Excellent
03 Aug 2024
Nathalie
We had a good stay at the Strabon for 5 nights. The hotel has a good location with a short drive or walk to most of the restaurants and amenities in the centre of Tulum. The rooms are large and kept very clean. The service form the lady working in the mornings wasn’t great - she said we didn’t have free breakfast on our first morning in the hotel so we left and found breakfast in a restaurant outside. It was later clarified this was.a mistake. Jasmine the lady working in the evenings was lovely and kind and helpful!
Leisure Family_with_children
10/10
Exceptional
30 May 2024
ever
Very pretty cosy .
I would go back again for sure we stayed one knight and was supper good.
My kids had a blast pool small but they still enjoyed it.
Leisure Family_with_children
10/10
Exceptional
15 May 2024
Herve
Employee are friendly and respectful. And they take care of customer.
Leisure Partner
10/10
Exceptional
11 May 2024
Ruben
Peaceful.
Leisure Family
10/10
Exceptional
28 Apr 2024
David

Road was a bit rough getting to it but worth it

Great budget hotel off the beaten path but nice.
Friends_and_family Friends
10/10
Exceptional
12 Apr 2024
????
You have to have a vehicle or walk atleast 15 min to go anywhere interesting
Leisure Partner
10/10
Exceptional
26 Mar 2024
Sue
The beds were ok. The snacks in the room should be free with the room not 4 times the price.
Business_and_leisure Family
10/10
Exceptional
15 Mar 2024
Alex
I thought the grounds and vibe were really nice. It was so in large part from help from Ricardo and Mariel at the front desk. Also they followed up and were very helpful in getting my kindle shipped back the US for a good price.
Leisure Family
6/10
Pleasant
27 Feb 2024
Verified traveler
Was a nice only think was the surprised hidden fee of environmental that was charged at checkout but was never mentioned at all on Expedia
4/10
Poor
06 Feb 2024
Mehmet yigit
I stayed at room 201, toilet flusher won’t work properly and the guy at the concierge told me “to open and fix it, it’s easy. If you can’t fix that then we can send someone.”

Also, I paid $13 extra for breakfast and they only served 2 pieces of toast bread 1 butter 1 strawberry jam, fruit, coffee and juice.
Personally I don’t eat fruit in the breakfast. I prefer an egg but it’s extra cost.

There is no cover at the balcony door for mosquitoes.


Housekeepers are nice and clean %100
But concierge and management is weak.
Business
10/10
Exceptional
06 Feb 2024
Jongkook
It was very nice to stay there but it’s pretty noisy. Other than that everything was good.
8/10
Excellent
28 Jan 2024
Roben
staff
Leisure Partner
10/10
Exceptional
22 Jan 2024
Ivan
It is a great one-night stay, exceptionally clean and comfortable. Find another place for breakfast if you are starving.
Business_and_leisure Friends
10/10
Exceptional
07 Jan 2024
Peter
Was a great option. A little loud at night (mostly from upstairs neighbors) and need to figure out better ventilation in the bathroom but the hotel was great, the staff incredibly friendly and helpful. They offer a unique ‘water’(hibiscus, cucumber, lemon) each day which is refreshing and a nice touch.
Leisure Family
10/10
Exceptional
04 Jan 2024
Joshua
Nice staff and nice property.
Leisure Family
10/10
Exceptional
29 Dec 2023
JUAN
Really nice hotel
Leisure Family
8/10
Excellent
20 Nov 2023
Claudia
The Strabon was very clean and comfortable, I don’t give it a 5 star review because of the difficulty to find it and the streets were full of huge holes full of mud and rocks, not fun
Leisure Family
10/10
Exceptional
17 Nov 2023
Mark Andrew R
Good area near lots of restaurants. The road is not paved so just a little harder to get to. Luis the cook and the lady at reception are awesome!
Partner
8/10
Excellent
19 Sep 2023
Meighan
Only thing I’d note is that Google and Apple Maps differ on the location of Strabon (and everywhere else there, it seems). So I thought I was 12 minutes walk away from where Strabon actually is. Which was fine, it was still very walkable, but thought I was in a somewhat different area.

Nice place, full plumbing. Somewhat louder music during afternoon/happy hour than my taste prefers but fun atmosphere and otherwise quiet in AM. Small pool but was never occupied. Have cash for mini bar items; I expected to use card/charge to room and they desired cash. Maybe bring your own shampoo and conditioner as it’s standard hotel stuff that didn’t work super well for my hair. I didn’t have breakfast but saw it and it looked good. Walkable to a few restaurants (Curry and Jungle Tax are steps away, other restaurants are 5-15 minutes walking). Coffee shops- one around the corner and a few others again 5-15 minutes further. Walk to the main shopping drag/busy area was about 20-25 minutes. I felt on alert walking alone (female) in dark and the roads are somewhat uneven gravel, but had no issues aside from 1 catcall lol.
Leisure Self
10/10
Exceptional
11 Aug 2023
Ardelia
Me gustó mucho el apartamento , todo estaba limpio y la piscina que tiene es muy linda vista
Leisure Family_with_children
10/10
Exceptional
06 Jul 2023
Mikhail
New building,small and clean and quiet
Leisure Family_with_children
10/10
Exceptional
26 Apr 2023
Christopher Thomas Jesus
Great atmosphere and staff!! We loved the pool. Very close to town, and also walking distance to a lot of restaurants/cafes. The small drive-in to get there is rough, but worth it. And only a 20 minute drive to the beach/tourist area.
Leisure Partner
10/10
Exceptional
19 Feb 2023
Hannah
My friend and I enjoyed our stay at The Strabon. It's quaint and clean, and the ambiance is lovely. Plus, it's easy on the budget! The location is great too - walkable to Tulum Centro and lots of food options close by.

What really stood out to us was the concierge service we received before and at the start of our trip. Prior to our trip, a concierge member reached out to me with details on how we can book transportation to/from the airport and a list of activities/excursions that they can book for us. We booked our transportation and took advantage of two of the excursions, and The Strabon helped us with it all which really took a lot of the planning off our plate. When we arrived, the concierge member helped us get settled and even offered to provide our breakfast early since we would be gone on our excursion during breakfast time our first 2 days. The friendliness and catering of the staff was the most memorable part of our stay.
Leisure Friends
2/10
Poor
09 Jan 2023
Rusheeda
We didn’t like it there so we checked out and booked a different hotel which was a lot nicer than here.
Leisure Family
2/10
Poor
04 Nov 2022
Erin
Unfortunately we had to move after two days, we could no longer stand the sewage smell in our room. Construction started above our room very early and was incredibly loud. The area this is located in has no lighting and felt extremely unsafe. I would not return.
Leisure Friends
10/10
Exceptional
10 Aug 2022
Bresler
The property is simple yet modern and relaxing. The check in was easy, it was 6 of us and they required all of our ids. We were currently staying at a hotel in Cancun but didn’t feel like making the drive back so we stayed there for the night. Not everyone had their ID but they didn’t make a big deal out of it. Only negative thing would be that there are a lot of potholes on all roads that lead to this hotel. Overall I would recommend this hotel.
Leisure Family_with_children
10/10
Exceptional
29 Jun 2022
Genny
Nice people, everything clean
Leisure Partner
10/10
Exceptional
14 Jun 2022
Norma Patricia Cruz
It’s complicated, for go to the Downtown, of Tulum. We were walking about 30 every w or more for go outside.
10/10
Exceptional
11 Apr 2022
Juliette
Property was great!
10/10
Exceptional
30 Mar 2022
Rosa Yuliana
Staff
Leisure Family
10/10
Exceptional
25 Mar 2022
Laurencio
I liked the staff friendly and I didn’t like was the road to get there a bunch of pot holes
Leisure Family
10/10
Exceptional
15 Mar 2022
Verified traveler
Although a little out of the way, the Strabon is a great quiet, new, and clean destination. We felt very secure there. A lot of great places to eat nearby along with bicycle renting shops. The courtyard where the small café is located is lush, beautifully landscaped and maintained.The staff has been very courteous and professional. We will certainly come back.
Partner
10/10
Exceptional
07 Jan 2022
Katie
Beautiful property!!! Highly recommended
Leisure Friends
10/10
Exceptional
04 Dec 2021
Albana
Staff was amazing, very clean & overall a wonderful stay.
Leisure Family
10/10
Exceptional
05 Jun 2021
Roberto

Amazing surprise

It was my girlfriends birthday they surprised us w birthday balloons in the room. Super special!!
Partner
6/10
Pleasant
23 May 2021
Juwairiyyah

Not worth it! Find something better

The hotel looked really nice in pictures and the front desk area and courtyard and nicely done. The staff who checked us in didn’t tell us anything about check our time, breakfast options etc or any info about the hotel or amenities. The floors were dirty with sand everywhere and weren’t mopped. The towels haven’t been changed in YEARS. They’re so rough and have multiple stains on them. We found a grain of rice under the sheets in the bed. The lock on our door didn’t work. We paid too much for horrible service. I wouldn’t stay here again!
Partner
10/10
Exceptional
04 Apr 2021
Verified traveler
The rooms were beautiful and the service was great! We really enjoyed our time here and needed up booking another night!
Leisure Friends
6/10
Pleasant
01 Apr 2021
Verified traveler
Okay inexpensive short-term stay.
Leisure Family
6/10
Pleasant
17 Nov 2020
courtney
It was nice.. You definitely get what you pay for with this hotel... Its a mix of modern and the natural holistic vibe Tulum offers..But don't expect anything extra.
Friends_and_family Friends
10/10
Exceptional
07 Jul 2020
Lidia

Coming back!

Absolutely amazing hotel! The hotel is about 15mns from the main beach area but the location is quite and safe. Two blocks away (a safe 5 minute walk) we were able to find a good selection of restaurants even late at night. The staff was extremely professional and helpful. The room was clean and exactly as the pictures we saw online. Although we visited during COVID we still were able to enjoy the pool and the beach. I am definitely coming back in the near future.
Friends_and_family Friends
6/10
Pleasant
21 Jun 2020
Iris
The property was smaller than expected. The pool size was small which made it difficult to use since there were other people there drinking. I would say it’s not kid friendly. The guy in the front told me my passcode to my room in front of all the other guests, making the first night scary. We got a new passcode the next day. We also got locked out of the hotel the second night there. We had to wait about 10 minutes for someone to open the door. Overall, I would rate 6/10.
Leisure Family_with_children
8/10
Excellent
05 Nov 2019
Verified traveler
The staff was great and friendly, very flexible when asked a room on the first floor.
Leisure Partner
10/10
Exceptional
20 Jun 2019
Verified traveler
Small boutique style hotel newly opened excellent value for money 15mins safe walk to bars and restaurants.
Leisure
8/10
Excellent
14 Apr 2019
Verified traveler
modern, clean, and friendly.
Surroundings not so much.
Leisure Partner
6/10
Pleasant
15 Nov 2018
Tina
It’s very hard to find this place and the staff were a little bit hard to access. The property is in a small village, the surrounding environment was disappointing.
Leisure Partner
10/10
Exceptional
23 Sep 2018
Excellent
Very good staff and friendly, always on top of guest needs and it was always clean when I got back to my room. No complains at all
10/10
Exceptional
04 Jun 2026
Angelica
Todo maravilloso, solo fuimos una noche pero esta espectacular.
Family_with_children
6/10
Pleasant
15 Feb 2026
Alex
El desayuno es limitado y en el caso, no tuvieron los frijoles de “acompañamiento” en ninguno de los dias. Tampoco había miel, ketchup, salsas para acompar el huevo y hot cakes. Al hacer reserva VIP incluía una botella de vino espumoso, pero no nos la dieron.
Leisure Family
10/10
Exceptional
27 Dec 2025
Aylen melisa
Excelente atención de los recepcionistas
8/10
Excellent
26 Dec 2025
Andrew
All good
Leisure Family_with_children
4/10
Poor
23 Nov 2025
matthieu
Bruyant! Réveillé en pleine nuit car des gens parlaient dehors sur les tables du petit déjeuner! On avait l’impression qu’ils étaient dans notre chambre! La même chose au lever ou c’est assez bruyant! L’accès au chambre où il faut se baisser pour y accéder car il y a trop d’arbres mal taillés
Friends_and_family Family
10/10
Exceptional
30 Oct 2025
Cesar Elihut
Todo muy bien
Muchas gracias
Leisure Family
10/10
Exceptional
06 Aug 2025
David
Habitaciones nuevas y cómodas, trato excelente, un balance entre naturaleza y construcción que inspira tranquilidad y relajación.
Friends_and_family Family
4/10
Poor
27 Mar 2025
MARIA DE LA LUZ
Es un hotel muy austero, es muy poco el desayuno que dan. El agua de la alberca sucia, el colchón no es cómodo, le falta repisa en la regadera para colocar el jabón.
Leisure Partner
10/10
Exceptional
04 Mar 2025
Cristian

The bed

The bed!!! I loved it!
Partner
10/10
Exceptional
26 Jan 2025
Lilia Maria Rodriguez
Nuestra estancia estuvo increíble. El servicio de primera todo el personal es muy amable
Las instalaciones muy bien aunque el mal clima no nos dejó disfrutarlas. Ojalá pronto puedan contar con servicio de comidas en el mismo hotel
10/10
Exceptional
25 Jan 2025
Alonso
Buena atencion
Business

Location & surroundings

The Strabon Tulum
Calle 16 Sur La Veleta, Tulum, Mexico

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The Strabon Tulum

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