Icastico Tulum

Important information

• You need to know
  • Pool access available from 7:30 AM to 10:30 PM.
  • No pets and no service animals are allowed at this property.
• Special Instructions
  Guests will be asked to provide the property with a copy of their passport before arrival. \nGuests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
• Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Minimal age
  18
• Optional fees
  • Fee for English breakfast: approximately USD 19 for adults and USD 15 for children

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Spoken Language

  English

  Italian

  Spanish

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