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Casa Colonial Vintage Hotel

Riviera Maya / Playa del Carmen · Mexico

Av.Tulum entre Jupiter Nte y Acuario Nte Col.CentView location

8.0/10Excellent274 Reviews
Cleanliness8.6/108.6
Service8.4/108.4
Comfort8.0/108.0
Condition7.8/107.8
Neighborhood10.0/1010.0
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Casa Colonial Vintage Hotel

A stay at Casa Colonial Vintage Hotel places you in the heart of Tulum, a 3-minute drive from Tulum National Park and 5 minutes from Gran Cenote. This hotel is 2. 8 mi (4. 5 km) from Tulum Mayan Ruins and 3. 8 mi (6.

1 km) from Las Palmas Public Beach. Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Featured amenities include a 24-hour front desk and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Stay in one of 22 guestrooms featuring plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include blackout drapes/curtains, housekeeping is provided daily, and irons/ironing boards can be requested.

Read more about this hotelShow less

A stay at Casa Colonial Vintage Hotel places you in the heart of Tulum, within a 10-minute drive of Gran Cenote and Tulum National Park. This hotel is 2.8 mi (4.5 km) from Tulum Mayan Ruins and 3.7 mi (6 km) from Tulum Beach.

Make yourself at home in one of the 36 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include blackout drapes/curtains, housekeeping is provided daily, and irons/ironing boards can be requested. The front desk is staffed during limited hours.

Popular amenities

Free WiFi
Bar/Lounge
Concierge
Entertainment
Beach services
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:30 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Children not allowed Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 9:00 AM to 8:00 PM.
    • Children 12 years old and younger are not permitted at this property.
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 6:30 AM - 10:30 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Hospital de Tulum 0.2 km / 0.1 mi
Dos Aguas Park 0.3 km / 0.2 mi
Holistika Art Walk 2.5 km / 1.6 mi
Cenote Calavera 2.6 km / 1.6 mi
Hunab Lifestyle Center 2.6 km / 1.6 mi
Jaguar Park 2.7 km / 1.7 mi
Tulum National Park 3.8 km / 2.4 mi
Tulum Tower 3.8 km / 2.4 mi
Cenote Cristal 4.4 km / 2.7 mi
Gran Cenote 4.4 km / 2.8 mi
Tulum Mayan Ruins 4.5 km / 2.8 mi
Acceso al Parque Jaguar 4.5 km / 2.8 mi
Jaguar Viewpoint Tulum 4.7 km / 2.9 mi
Casa del Cenote 4.8 km / 3 mi
Temple of the Frescoes 4.8 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 36
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Casa Colonial Vintage Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Casa Colonial Vintage Hotel

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Casa Colonial Vintage Hotel

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO BEDSDOUBLE • DELUXE TWO BEDSDBL.2B-DX

    Photos are not available for this room type.

    Casa Colonial Vintage Hotel

    DOUBLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Casa Colonial Vintage Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Casa Colonial Vintage Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Casa Colonial Vintage Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM BUNK BEDFAMILY ROOM • BUNK BEDFAM.BK

    Photos are not available for this room type.

    Casa Colonial Vintage Hotel

    FAMILY ROOM BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Casa Colonial Vintage Hotel

8.0
Excellent
274 Reviews
Cleanliness
8.6 /10
Service
8.4 /10
Comfort
8.0 /10
Condition
7.8 /10
Neighborhood
10.0 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
23 Mar 2026
Liseli
The location was central and was within. walking distance of restaurants and bars and near the ADO bus stop.
Self
8/10
Excellent
13 Mar 2026
Jeanette
Nice and close to bus depot and lots of restaurants. Staff were extremely friendly! Only complaint, I wish it would have had a ceiling fan instead of having to use the air conditioner!
Partner
10/10
Exceptional
12 Mar 2026
Alexandra
A nice hotel in the centre of Tulum.
8/10
Excellent
18 Jan 2026
Linghong
Great location, about 100m to Ado bus terminal, friendly staff.
Leisure Partner
10/10
Exceptional
15 Jan 2026
Roman
Muy buen servicio. Gracias
10/10
Exceptional
11 Jan 2026
Katie
We stayed here for two nights and had a very nice time. The staff were friendly and helpful. The building was very cool and next door was an amazing restaurant with great tacos and gringas. The location was awesome, walking distance of many shops and restaurants. We were a little worried leaving our bag in the luggage storage because it seemed a bit unsecure but in the end it was fine. 10/10 would stay there again.
Leisure Partner
8/10
Excellent
02 Jan 2026
Daly
good staff
Leisure Friends
6/10
Pleasant
06 Jul 2025
Leslie Ann
When I checked in, no one asked if it was OK if I was on the second floor I just had a knee replacement and had a very difficult time walking up and down to the second floor. The power went out. No one checked on me at all to see if I was OK. I came down to the lobby and I waited 10 minutes and no one ever came to the desk.
Leisure Self
2/10
Poor
11 Apr 2025
Gustavo
Awful
Partner
10/10
Exceptional
25 Mar 2025
Carlos
Gente muy amable te hacen sentir como en casa
Leisure Family
10/10
Exceptional
28 Feb 2025
Daniel
Good location in centro. Nice room and pool.
Leisure Partner
8/10
Excellent
17 Feb 2025
Leah
Loved location....walkable to everything, great coffeeshop downstairs.
Leisure Partner
10/10
Exceptional
30 Jan 2025
Kathleen
The property was quant and affordable and very comfortable
Leisure Family
8/10
Excellent
16 Jan 2025
Michael
They help ypu with any needs. Like transportarion rental, like bikes, scooters and atvs. It has the basic needs and affordable
Leisure Partner
8/10
Excellent
02 Jan 2025
Verified traveler

Great location, no comforter for sleeping.

Great location, super close to nice shopping places, collectivo stops and restaurants and cafes.
Main downside: they do not have comforter/quilt or any of those while sleeping. If you are used to not using these while sleeping then its ok. But if u like to make the room cold with AC etc and then need a comforter then you will miss that.
Partner
10/10
Exceptional
10 Dec 2024
Neeraj
I enjoy my stay
Leisure Self
10/10
Exceptional
05 Dec 2024
Colton
Great place very quiert area
Leisure
10/10
Exceptional
16 Sep 2024
Ruby
I found this property to be ultra convenient Just a few steps away from ADA bus stop. It is not extremely luxurious, but Good for a night or two in Tulum centro. I really appreciated that the AC in our room was good as we went in August and it was extremely hot!
8/10
Excellent
07 May 2024
pavel
Нет кондиционера
6/10
Pleasant
13 Mar 2024
carlos alberto torres
The ac was not working
There was no hot water
2/10
Poor
29 Dec 2023
Bhargav
Water shower not good and no parking its difficult to find a spot on street
Leisure Friends
10/10
Exceptional
09 Mar 2023
Barbara
The front was safe and the back was gated but parking wasn’t easy. Didn’t feel safe to park in back of motel.
Business_and_leisure Family
8/10
Excellent
27 Feb 2023
David
POOL WAS CLOSED. BAR WAS CLOSED. STAFF WAS GREAT.
Self
6/10
Pleasant
09 Feb 2023
Jane
Very noisy and not all that clean but was quite cheap and right on the central Tulúm strip. “You get what you pay for” about sums it up.
Leisure Self
8/10
Excellent
19 Jan 2023
Traci
.
Leisure Family
8/10
Excellent
30 Dec 2022
Samuel
The price is reasonable I can’t complain. Would stay there again..
Leisure Self
10/10
Exceptional
24 Dec 2022
Sarah

Great location

Great location close to Ado bus terminal and lots of local restaurant. We went up to Akumal so was perfect option to do that easily from.
Friends_and_family Family
10/10
Exceptional
09 Dec 2022
Peter
Welcoming staff, always ready to help. Location was great,great value. looking forward to go back.
Leisure Self
10/10
Exceptional
11 Nov 2022
christopher
Loved the hotel
Leisure Self
8/10
Excellent
30 Oct 2022
Yann
Awesome night!
Leisure Self
10/10
Exceptional
20 Oct 2022
VERONICA
Very good services
Leisure Self
10/10
Exceptional
29 Jul 2022
Gaige
Friendly staff and clean rooms for a good price!
Leisure Friends
4/10
Poor
06 Jun 2022
Pauline
Not at all what I expected. The room smelled, no amenities, door did not close properly. You really are buying just a stay. Wouldnt recommend.
Leisure Family
6/10
Pleasant
17 Apr 2022
jay
Very near bus station and restaurants/shops. TOO close to the outdoor club blasting bass until 3:00 am. No a/c, though it looks like they're putting it in. Restaurant basically unused, don't know why. Was told no beer beside pool, which I felt was terrible policy
Leisure Self
8/10
Excellent
25 Mar 2022
Marin
Great amenities. The rooms were spacious Pf good value for the price. They just need to add A/C in their rooms.
Leisure Self
4/10
Poor
17 Mar 2022
Jonathan
The girls at the front counter seem to be there as eye candy only. They are not very knowledgeable.
The hotel wanted to charge me a lot for a hand towel that had green dried soap on it.
Initially the girl at the counter wouldn’t let me rinse it, she actually snagged it and put it behind the counter so I couldn’t reach it. It was until I asked to talk to the manager that she allowed me to take care of it, although I really think that a worker should’ve handled it.
Of course the soap came off and I didn’t pay anything, but it really soured my stay.
Also, Google has free breakfast as a perk of the hotel, but when I asked for it I was told the restaurant inside the grounds is independent so no luck there.
Leisure Self
10/10
Exceptional
17 Mar 2022
Mario A Hernandez
One of the most beautiful stays I have 😀I probably use it again .. staff was excellent .. clean rooms.. and the vintage look it has very nice .. the only complain for me and my family was the parking lot 😩.. that I guess every hotel around there has it .. but we work it out .. (the hotel doesn’t have parking lot )
Leisure Family
2/10
Poor
06 Mar 2022
martin
Rude stuff
Leisure Partner
10/10
Exceptional
04 Mar 2022
Geoffrey
It's a good clean budget friendly hotel located in downtown Tulum.
Business_and_leisure Self
8/10
Excellent
01 Mar 2022
Mellissa
This hotel was very colorful and I liked the general aesthetic. They were very much on top of housekeeping, but the air conditioning and pool were not working which would have made the stay even better.
Leisure Family
8/10
Excellent
17 Feb 2022
Mustafokul
Nice place if you want to stay in the Tulum center city,
Business_and_leisure Friends
10/10
Exceptional
13 Feb 2022
Robert
Clean and cozy. Quick check in, nice room and garden/dining area.
Leisure Self
8/10
Excellent
11 Feb 2022
Stephanie
The hotel was well priced. Our toilet didn’t work, however the front desk agent fixed that. Our air conditioning wasn’t connected, so a fan was provided. Reasonable for the price we paid
Leisure Partner
8/10
Excellent
08 Feb 2022
jordyn
I overall liked my stay here. the location is great if youre looking at staying in the Tulum centro. you're in the middle of the town so if very easy to walk to all the restaurants and bars. it felt pretty safe walking around at night too and after a certain time.The room was basic. Not as nice as i thought it was going to be via the pics but overalll good. No AC which is pretty normal for alot of tulum hotels. it was hot during the day but at night with the fan, i was ok.
my only complaint is that there is no safe in the rooms. My wallet was stolen after cleaning one morning. I had 2- 1 was a little basically just a card holder that i would keep in my tote bag for quick trips out.. this only had about $20 in it so it wasnt a huge loss (the wallet it self was about $70) i had it in the morning because i used it to grab a few $1 bills for the maid tip b4 i left for breakfast.when i came back after breakfast, i wanted to check the exact cash in it because i realized i was running low on pesos. thats when i noticed it was missing.. i checked everywhere. I have had things stolen from my room on my last stay in tulum (different hotel) so i brought it up to the receptionist. She didnt really know what to do and honestly no fault to her- and i kno they arent going to admit they stole, I just asked that it be put back while i was out and no questions asked. but nothing. I didnt make a bigger deal due to the amount, but just be careful leaving things. I guess i have too much trust.
Leisure Self
4/10
Poor
03 Feb 2022
Verified traveler

Recomiendo para no muy exigentes

El hotel está bien ubicado sobre la Av principal, las habitaciones son grandes, el baño la regadera no funcionaba bien, la canilla de manos suelta, la limpieza estaba Ok
Partner
8/10
Excellent
01 Feb 2022
Jenoe Marc
Lovely property except none of the air conditioners work in the entire property as it was disabled months ago. Consider this when you book at this hotel. They will however provide electric fan. Wi-Fi is almost non existent. It disconnects every 10-20 seconds which is annoying.
Leisure Friends
10/10
Exceptional
24 Dec 2021
Elizabeth

Thank You Everyone

I had suffered a theft of passport, credit cards, cash etc.
The staff helped me sort out this mess, Alberto assisted greatly with this although we were using a translation app. A staff member also assisted with the required police report - you need a translator in Mexico arranged by you.
So thank you all for this!!
The rooms are simply, but furnished with a real eye to create a unique look throughout the hotel.
You have a fan in your room, but that was sufficient for my needs.
The rooms are cleaned to a high standard and linens changed as required.
It was a great value stay.
Self
10/10
Exceptional
16 Dec 2021
Clara
incredible staff
Leisure Self
10/10
Exceptional
15 Dec 2021
Carlos
Perfectly located, in the hustle and bustle of it all. Be prepared to get very little sleep due to surrounding establishments. On the main “strip” and easy to walk or get around everywhere. We had to upgrade as standard rooms did not come with A/C, which perhaps I overlooked, but this altered the price a little.
Leisure Partner
8/10
Excellent
15 Nov 2021
Verified traveler

Well located and good value

Really conveniently located by the bus station and plenty of good food options all around. Wifi tends to cut in and out and the rooms are basically quite minimalistic. With all that said it's good value and a decent option for a few nights.
Self
10/10
Exceptional
06 Nov 2021
Jose

Wonderful stay

My husband and I spend 3 nights here. The staff was wonderful especially Francisco and Franco at the front desk, they were extremely helpful with anything we needed. The rooms are comfortable and clean, the a/c worked wonderful and cooled the room very quickly.
Partner
10/10
Exceptional
15 Oct 2021
CHRISTIAN
La ubicación súper buena, en el centro cerca de la estación de bus y cerca de todo, Franco en recepción fue súper amable y súper buenos sus consejos para comer y actividades, nos dio un súper descuento en los cenotes, me fue súper bien, recomendado.
Leisure Partner
4/10
Poor
10 Aug 2021
Verified traveler

Noisy 18 hours a day -blaring music & construction

The restaurant is immediately outside/in front of all the rooms, so the seating area is immediately outside each room.

They blasted pop music until 10:10pm.
Then, the cooks were back at 6:45am setting up for the day and talking loud. So, your basically right next to a kitchen and restaurant, and you will wake up to them setting up the cafe.
They didn’t even apologize.

The pool is given chemicals during the day, rather than having the night shift do it at 2am. So, you can only use half the pool, then the other half, alternating days. But, there’s no sign for this. You have to ask.

And, when I was swimming, chilling, reading by pool, there was a drill and crew working. When I told management, they shrugged their shoulders, dismissed it bc it was day time.

Room is spacious. Super basic. Over-priced. This level of treatment and basicness of room usually goes for $50 in Tulum.

Restaurant workers not conscientious that ppl want to relax, rest. Unaware that it’s a hotel first. You’ll get more rest at a shared hostel.

Front desk ppl were friendly.
8/10
Excellent
08 Jun 2021
Verified traveler
The property is open concept. It's a great budget boutique hotel. The staff/housekeeping were amazing. They are there to meet any needs. I would stay here again for a short stay. Martin customer service is amazing. He gives great advice for restaurants.
Leisure Self
2/10
Poor
22 May 2021
Verified traveler
It’s a scam!!! Upon our arrival, we were told that if we wanted a room with AC, we needed to upgrade and pay extra. That’s for a room that was 111 USD (before discounts). Next, our toilet did no work. Then we got another room (because of the toilet issue) and it stunk like an abandoned house or a neglected storage. Overall, do yourself a favor and pay less to get way more somewhere else
Leisure Family
10/10
Exceptional
28 Apr 2021
Fred

Delighted!

This is a very nice option and alternative to the usual beach town hotels. Clean and with a funky “repurposed “ vibe very tastefully done. Everything was good but especially great was day clerk(manager?) Rafa, who was a very friendly person who seems to really enjoy being helpful to his clients. He was a valuable resource on what to see and do in our short visit to Tulum.
Partner
2/10
Poor
23 Apr 2021
Woodrow

Beware the “late checkout fee” & “Xtra day charge”

My room at this hotel was perfectly adequate, about what I expected. However, the front desk service was terrible. Unfortunately my phone died when I was away from my room and I didn’t make it back until just under an hour after check out time. Upon arrival I was given a lecture on the importance of being out in time, told I was already charged a late checkout fee and threatened with an entire extra day charge if I wasn’t out within the hour. Upon handing them my key to leave I was handed a bill for extra charges. Then charged another fee for paying with Visa card because for some reason they couldn’t just charge the card they had on file. I would be more understanding if the hotel was booked up but it wasn’t, not even close. It wasn’t busy at all. This was just a shady way for them to eagerly shake more money out of their guests. There are many similar hotels to this one that do not treat their guests this way. This place is best to avoid.
Self
2/10
Poor
15 Apr 2021
Marine
It was a really bad experience with this hotel.
No Air conditioner,
Friends_and_family Friends
10/10
Exceptional
12 Apr 2021
Verified traveler
Very convenient location, very kind staff all the time, definitely recommend this to anyone coming to tulum. It’s literally right next to tulum town ADO bus terminal which also a mega plus.

Leisure Family
4/10
Poor
04 Apr 2021
Krzysztof
This hotel is well located. However it’s dirty and beds are very uncomfortable.
Partner
10/10
Exceptional
10 Mar 2021
Verified traveler
Management was great, me and my girlfriend needed toc hange a room and they helped us and let us check-in early too. Place was almost fully booked, but still quiet and organized. I loved it. Definitely will come back!
Business_and_leisure Partner
8/10
Excellent
21 Feb 2021
Verified traveler
Simple inexpensive lodging. I booked the cheapest room. It was on the top (2 up) floor - no elevator. No TV, no AC, no fan. Door lock was difficult to manage. It was good for a 1-night stay.
8/10
Excellent
08 Feb 2021
Verified traveler

Decent hotel, moody management

I ended extending my stay twice at this hotel, I felt a bit unwell, the staff are polite and helpful, the reception and house keeping, the location was great, right by the ADO bus terminal, the WiFi was ok depending on where your room is, but Tulum is notorious for having patchy WiFi, the shower pressure was good, I had two different rooms.
I asked for a late checkout and was denied, that really ticked me off since I’d spent almost two weeks there, the Greedy lady who runs the place(she also needs to wear a mask when in the reception area!!!) mumbled something in Spanish when I asked the guy at reception, they wanted to charge me, I only needed a couple of hours, as I was waiting for the bus... the receptionist did come up to the room and said I could stay for an extra hour, which I appreciated, but didn’t use out of principal.
Self
8/10
Excellent
22 Jan 2021
Emmanuel

Good location in tulum’s center

Comfortable king bed! The location is great too. Next to all the restaurants and rental locations.
Partner
8/10
Excellent
20 Jan 2021
Verified traveler
Nice place if you need somewhere to sleep a night or two. Right next to Ado (bus station) and many shops and restaurants. Staff are very friendly. But water pressure very very low. If you are looking to wash your hair or take a nice shower after the beach this is not your place.
Self
2/10
Poor
06 Jan 2021
Michael
When we first got to the hotel we were surprised to find out that it was right on the main highway of the city. Our room was facing the street with cars honking, loud music, no hot water and to top it off the toilet was broken. We right away went to reception to ask for our money back for the following six nights as we knew that this hotel lead to a terrible experience for us.... they refused and did not provide any alternatives even though this was literally 10 minutes into us checking in. My girlfriend and I had to purchase 6 nights at another hotel as we couldn’t sleep well due to the loud cars and were woken up by a mariachi band at 8am sharp. Overall we feel cheated and highly regret ever wasting thousands of dollars to sleep in this terrible hotel for only one night during our holiday.
Leisure Partner
10/10
Exceptional
03 Jan 2021
Patricia

Nice quaint place

Nice quaint place, great location, breakfast was delicious! The owner was very friendly and helpful!
Partner
8/10
Excellent
02 Jan 2021
David
Good hotel, good value for ypur stay if you get it at a good price.
Self
10/10
Exceptional
21 Dec 2020
Aaron

Excellent place to stay

Very good! The room was bigger than I expected. Very clean and the decor was very nice. Staff were very helpful and gave me some good recommendations and advice about things to do and how to get around in Tulum. Bicycle rental at the hotel was very convenient. The only thing that wasn't perfect was that the AC broke towards the end of my stay and they didn't get it fixed promptly. It didn't matter though since the weather wasn't too hot.
Self
10/10
Exceptional
18 Dec 2020
JoAnn

Casa Colonial charm and comfort Que buenissimo!

Hotel Casa Colonial was absolutely lovely and a particularly good value the week I spent there with my son. Yes, they were doing some construction during the days that got noisy but really it said more to me about their level of care and commitment to keeping the hotel in great shape. The maintainance man and his crew were so nice and the whole property is very charming and clean, we loved our room and slept perfectly in comfort.
Friends_and_family Family
8/10
Excellent
07 Nov 2020
Luca

Good location

If you are giunge ti work in Tulum for a Fer days is a good option as everything is almost at walking distance.
Business
10/10
Exceptional
14 Oct 2020
Verified traveler
Excellent friendly service. Well kept grounds. Fantastic location. AC worked perfectly and the bed was confortable.
8/10
Excellent
25 Sep 2020
Noralina
Best deal in town.
Friends_and_family Family
8/10
Excellent
20 Sep 2020
Jason

Value!!!

The best word to describe my stay here is: value! Comfortable, safe, clean hotel in the middle of the centro. Nice staff. Spacious room. Good AC. And Good wifi. All you need after a day at the cenotes.
Self
2/10
Poor
25 Aug 2020
Verified traveler

STAY AWAY!!

The first night we had to switch rooms because there were leaks in the bathroom ceiling. Once we got settled in our second room we went downstairs to get in the pool, it was dark green and obviously had not been functioning for quite a while! It was disgusting! We were very disappointed because we only picked this hotel because it had a pool, as it is not close to the beach. The only good thing about that hotel was Carla (working the front desk) telling us where to go and how to get there, she was a gem. When we woke up the next morning the water was not working and the toilet wasn’t working. We were told that it was going to be fixed within about thirty minutes so we went to breakfast but came back to the same issue. There was literally RAW SEWAGE spilling down there walkway! They offered us to commute to a shower at a rundown hotel down the street which was unacceptable. So we said we were going to leave and would like a refund. The manager said she would honor our refund, just have hotels.com to start the process and they would accept it on their end. The manager ended up denying my refund and I am still disputing. Please stay away from this hotel!! The manager is rude and a liar and they falsely advertise many aspects of the hotel.
Partner
8/10
Excellent
08 Mar 2020
Dara

Tulum Avenida.

Nice clean and central. Quite far from the beach if you want beachside. ery close to ADO bus
Partner
10/10
Exceptional
02 Mar 2020
Jeff

cool place

Very friendly staff. Was a great stop. Outstanding. The vintage look was so cool. Price was just right. I would stay there again in a second.
Partner
10/10
Exceptional
13 May 2026
Juan
Muy buen servicio habitación limpia y personal amable
Partner
10/10
Exceptional
07 May 2026
Maria Berenice
El lugar esta muy céntrico, muy cerca de terminal Ado. en la avén. principal, muy fácil de moverse, los taxis colectivos están casi enfrente para ir casi a cualquier lugar.
En la zona hay muchos lugares turístico, mucho donde comer.
El hotel esta muy localizarle, habitación con buen espacio, cama muy cómoda, el aire funciona bien.
La alberca limpia con temperatura ambiente.
El personal muy amable, en la recepción cuenta sala cómoda, hay café y te.
El área del comedor es espaciosa.
Self
10/10
Exceptional
07 Apr 2026
Francisco
Excelentes anfitriones
6/10
Pleasant
12 Jan 2026
María del Carmen
No hay estacionamiento como se menciona, solo hay banqueta afuera y si corres con suerte encuentras lugar cerca, enfrente o a los alrededores. De lo demás está céntrico a un lado de ADO y tienes cerca todo.
El personal en su mayoría amable.
Leisure Friends
10/10
Exceptional
11 Jan 2026
Jonathan
Todo bien pero le falta un poco de ventilación en el baño y un par de gachos más para colgar ropa
Leisure Friends
10/10
Exceptional
09 Jan 2026
Jesus
Todo bien, muy buena ubicación, si vas a zamna festival te queda perfecto, las vans que te llevan salen enfrente y de regreso te dejan casi enfrente del hotel, muy limpio, tranquilo sin ruido, y empleados muy amable
Leisure Self
10/10
Exceptional
14 Nov 2025
Valerie
Tout cela
8/10
Excellent
01 Oct 2025
HUGO
La atención de la recepcionista en el registro fue muy amable, las camas están terribles, duermes sobre resortes, el área de la albarca está bonita y la ubicación genial.
Leisure Family
8/10
Excellent
14 Aug 2025
Juan Gualberto Rivas
Direkt von Flughafen zu ADO UND DANN 200 M. Ist das Hotel
Leisure Family
8/10
Excellent
16 Jul 2025
Patricia
Limpia tranquila y la ubicación perfecta
10/10
Exceptional
26 Jun 2025
Eduardo
Excelente ubicación un trato bueno y excelente piscina.
Leisure Family
4/10
Poor
13 Jun 2025
Eleocadio
Esta muy limitada en su mobiliario, instalaciones e iluminación
10/10
Exceptional
24 May 2025
Katherin
100% recomendado, hotel bonito cerca de ADO, dan información al turista, limpieza, AC, excelente.
Leisure Family
10/10
Exceptional
16 May 2025
Angela
Buena atención, limpio, centrico, buena ubicación,agradable.
Business Self
10/10
Exceptional
16 Apr 2025
Maria

Joya de Tulum

Un hotelito con las 3B (bueno, bonito y barato). Un hotel con una decoración muy particular y lunda que le hacen un encanto personal. Muy amable su personal. El hotel súper limpio. La alberca muy disfrutable, aunque sugiero un pasamanos para personas de tercera edad. Las recámara doble del primer piso que le asignaron a mi mamá perfecta en tamaño para su movilidad. Las habitaciones tienen su propio internet, las TV smart. Tuvimos un problema de señal de wifi y nos cambiaron a otra habitación. A pasos de la terminal de autobuses y a pocas cuadras de la plaza municipal y del mercado. Tiendas de conveniencia a la mano y muchos comercios. Una calle transitada pero con mucha seguridad. ¡Yo voy a volver!
Friends_and_family Family
8/10
Excellent
08 Apr 2025
ezequiel
Alado perros que no dejan dormir
Business_and_leisure Partner
6/10
Pleasant
02 Apr 2025
Janett
Buen estilo y ubicación
Leisure Family
10/10
Exceptional
31 Mar 2025
ezequiel
Muy bien
Business Partner
10/10
Exceptional
22 Mar 2025
Simon
Es ist eine sehr einfach gehaltene und schöne Unterkunft. Der einzige Manko: Abends/Nachts kann es etwas laut werden.
Ansonsten ist es wirklich sehr schön, die Zimmer werden jeden Tag gesäubert und das bis ins kleinste Detail. Die Klimaanlagen funktionieren einwandfrei und sind sehr modern. Der Pool lädt zum abkühlen ein. Das Personal ist hilfsbereit und sehr freundlich.
Ich kann dieses Hotel wirklich nur empfehlen!
Leisure Partner
8/10
Excellent
03 Mar 2025
jose
Es buena pero les falta limpieza y atención del personal
Leisure Family
10/10
Exceptional
25 Feb 2025
Juan
Es un buen hotel si buscas algo en el centro todo está caminado, hay muchos restaurantes y la av principal es buena para salir a caminar x las noches
Leisure Partner
4/10
Poor
18 Feb 2025
Alison
La atención pésima y mal humorada
Leisure Self
10/10
Exceptional
06 Feb 2025
Erick Rene
Excelente lugar para descansar, está céntrico, volvería sin ningún problema 🙌

Location & surroundings

Casa Colonial Vintage Hotel
Av.Tulum entre Jupiter Nte y Acuario Nte Col.Cent, Tulum, Mexico

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Casa Colonial Vintage Hotel

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