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Kanté Hotel - Downtown Tulum
Riviera Maya / Playa del Carmen · Mexico
Calle Polar Región 02 Manzana 07 Lote 12, Lote 12View location
8.6/10Excellent42 Reviews
Cleanliness8.4/10 8.4
Service8.8/10 8.8
Comfort8.0/10 8.0
Condition8.6/10 8.6
Amenities8.2/10 8.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Kanté Hotel - Downtown Tulum
Kanté Hotel - Downtown Tulum is an accommodation ideally located in the center of Tulum offering air-conditioned rooms, an outdoor swimming pool, free Wi-Fi and a garden. This 4-star hotel offers a tour desk. This smoke-free accommodation is 4. 2 km from Tulum Archaeological Zone.
At the hotel, each room has a closet, flat-screen TV, private bathroom, bed linen and towels. English and Spanish are spoken at the front desk, and the staff will be happy to help at any time.
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With a stay at Kanté Hotel - Downtown Tulum in Tulum (Tulum City Center), you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. This hotel is 4 mi (6.5 km) from Tulum Beach and 4.3 mi (6.8 km) from Playa Paraiso.
Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads. Conveniences include blackout drapes/curtains, housekeeping is provided daily, and irons/ironing boards can be requested.
Featured amenities include a 24-hour front desk and luggage storage.
Popular amenities
Free WiFi
Concierge
Entertainment
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Hotel policies
Beach nearby
No rollaway/extra beds available
No elevators
Professional property host/manager
Pets not allowed
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: MXN 1000 per stay
We have included all charges provided to us by the property.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
-
Spoken Language
English
Spanish
Nearby attractions
Dos Aguas Park
0.3 km / 0.2 mi
Hospital de Tulum
0.3 km / 0.2 mi
Cenote Calavera
2.5 km / 1.5 mi
Hunab Lifestyle Center
2.5 km / 1.6 mi
Holistika Art Walk
2.7 km / 1.6 mi
Jaguar Park
2.7 km / 1.7 mi
Tulum National Park
3.7 km / 2.3 mi
Tulum Tower
3.7 km / 2.3 mi
Tulum Mayan Ruins
4.3 km / 2.7 mi
Gran Cenote
4.3 km / 2.7 mi
Acceso al Parque Jaguar
4.5 km / 2.8 mi
Cenote Cristal
4.5 km / 2.8 mi
Casa del Cenote
4.6 km / 2.9 mi
Temple of the Frescoes
4.6 km / 2.9 mi
Jaguar Viewpoint Tulum
4.6 km / 2.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 20
- Twin rooms: 1
- Junior suites: 3
- hotel
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Hotel safe
- Garden
- Private pool: 1
Show 3 more facilities & services
- Towels and bed linen
- LGTBIQ friendly
- Deposit on arrivalExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 25 m²DBL.DX
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable heating
- Safe
- Wi-fi
- Toiletries
- Cable TV
- Make-up mirror
- Fan
- Satellite TV
Show all 10 amenities
- Bathroom: 1
- Shower: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKanté Hotel - Downtown Tulum
DOUBLE DELUXE
Room photos
8 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Room amenities
- Individually adjustable heating
- Safe
- Wi-fi
- Toiletries
- Cable TV
- Make-up mirror
- Fan
- Satellite TV
- Bathroom: 1
- Shower: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXE • 1 Bedroom • 25 m²TWN.DX
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Satellite TV
- Fan
- Make-up mirror
- Toiletries
- Bathroom: 1
- Shower: 1
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKanté Hotel - Downtown Tulum
TWIN DELUXE
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Room amenities
- Wi-fi
- Satellite TV
- Fan
- Make-up mirror
- Toiletries
- Bathroom: 1
- Shower: 1
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKanté Hotel - Downtown Tulum
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKanté Hotel - Downtown Tulum
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKanté Hotel - Downtown Tulum
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN BASICTWIN • BASIC • 1 Bedroom • 22 m²TWN.Z1
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower: 1
- Safe
- Individually adjustable air conditioning
- Bathroom: 1
- Satellite TV
- Fan
- Make-up mirror
- Toiletries
Show all 9 amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKanté Hotel - Downtown Tulum
TWIN BASIC
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: TWN.Z1
Room amenities
- Shower: 1
- Safe
- Individually adjustable air conditioning
- Bathroom: 1
- Satellite TV
- Fan
- Make-up mirror
- Toiletries
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE WITH KITCHENETTEDOUBLE • DELUXE WITH KITCHENETTE • 1 Bedroom • 25 m²DBL.DX-KT
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Dining Area
- Satellite TV
- Fan
- Toiletries
- Wi-fi
- Safe
- Individually adjustable heating
Show all 11 amenities
- Kitchen utensils, plates & cups
- Kitchenette
- Shower: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKanté Hotel - Downtown Tulum
DOUBLE DELUXE WITH KITCHENETTE
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KT
Room amenities
- Bathroom: 1
- Dining Area
- Satellite TV
- Fan
- Toiletries
- Wi-fi
- Safe
- Individually adjustable heating
- Kitchen utensils, plates & cups
- Kitchenette
- Shower: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKanté Hotel - Downtown Tulum
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE DELUXEJUNIOR SUITE • DELUXE • 1 Bedroom • 23 m²JSU.DX
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable air conditioning
- Shower: 1
- Bathroom: 1
- Satellite TV
- Fan
- Make-up mirror
- Toiletries
- Wi-fi
Show all 9 amenities
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKanté Hotel - Downtown Tulum
JUNIOR SUITE DELUXE
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: JSU.DX
Room amenities
- Individually adjustable air conditioning
- Shower: 1
- Bathroom: 1
- Satellite TV
- Fan
- Make-up mirror
- Toiletries
- Wi-fi
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKanté Hotel - Downtown Tulum
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE DELUXE KING BEDJUNIOR SUITE • DELUXE KING BED • 1 Bedroom • 24 m²JSU.DX-KG
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Satellite TV
- Fan
- Make-up mirror
- Toiletries
- Bathroom: 1
- Shower: 1
- Individually adjustable air conditioning
Show all 9 amenities
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKanté Hotel - Downtown Tulum
JUNIOR SUITE DELUXE KING BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.DX-KG
Room amenities
- Wi-fi
- Satellite TV
- Fan
- Make-up mirror
- Toiletries
- Bathroom: 1
- Shower: 1
- Individually adjustable air conditioning
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Kanté Hotel - Downtown Tulum
20
reviews shown
Hyun
Location was great. It is by ADO bus
Khrystia
Clean room. Staff was friendly. Pool was decent. It would have been great if they had fridge and microwave and a small seating area in all rooms.
Rachel
We had an issue with our first room which was right by the front desk, we were then moved to a different room which felt much cleaner and was excellent! The pool was a little cold and dirty but the rest of the property was great and the staff were good too. Location is very good.
Thelma Jean
Clean room, helpful staff
David
The room was clean. It was a little noisy from other guests talking loadly outside our room. The door needed a better seal. There was a barking dog that needed a shot of lead. The hotel was chosen for its location across from the ADO terminal.
Tieh
This service at coin was good tried to have room changed prefer first floor but all booked so clerk carried plugged up stairs for 85 yr old . Hotel is always clean very clean .
EUNJUNG
The best location for people who want to explore local experiences.
Floyd
Staff was very friendly, polite, helpful. Will stay here again. Steps away from the ado bus terminal.
Anthony
Great Place
We stayed there for 4 days. The guy at the front desk was amazing! Always there to help and give good advice and recommendations. Rooms was super clean!
And the location is really convenient, right beside the bus station!
It'd go back anytime!
And the location is really convenient, right beside the bus station!
It'd go back anytime!
Jerry
Close to bus station and many restaurants
Tieh
Quick ck in close to Ado station.
Only maid forgot to leave towels but mgr quickly supplied . The ac unit blew out an awful smell turned it off used only fan . Other than this nice hotel
Only maid forgot to leave towels but mgr quickly supplied . The ac unit blew out an awful smell turned it off used only fan . Other than this nice hotel
Tieh
Out of there way to please .
This is hidden behind Ado bus station.
Pleasant stay .Seniors and climbing up to 3 rd fl room was not going to happen.
Janet went out of her way to accommodate us.
Even moving items stored in an unused ground floor room so we wouldn’t have to climb the stairs.
Well cared for hotel very clean most part not too much noise considering the bus traffic.
When in Mexico in town center any town has
Wifi was spotty but we did get by.
Overall nice hotel great staff even owner was very nice .
Pleasant stay .Seniors and climbing up to 3 rd fl room was not going to happen.
Janet went out of her way to accommodate us.
Even moving items stored in an unused ground floor room so we wouldn’t have to climb the stairs.
Well cared for hotel very clean most part not too much noise considering the bus traffic.
When in Mexico in town center any town has
Wifi was spotty but we did get by.
Overall nice hotel great staff even owner was very nice .
Erika
I love the fact that ADO transportation is right at front, downside is that you will be hearing the busses come and go. Yea even at night. Other than that I love the place. The area is a bit dirty but I think it’s all around.
Dawn
Great property for the price! Staff were very nice. Rooms were clean. Ac, tv, shower- all the necessities. Within easy walking distance to downtown. Advertised pool/ hot tub not working. Very little water in the sink.
Joselyn
Gran atencion del personal 2 veces fuimos a disfrutar de sus instalaciones 10/10
Kaj
This is not a two star hotel, but it is more like a second-class hostel. There wasn't a chair in the room. One person at the reception had a dog that barked all the time which was very disturbing. Very responsive, heard other guests talking outside the room. The gate was locked at 02AM, which I didn't find out about at check-in, but only by chance. If you want a good room, I suggest that you look for one of the other hotels that are close to ADO bus station. Do not book at this hotel, you will regret it and go to another hotel, without getting a refund. In addition, they ask for 1000 MPeso in deposit even though nothing in the room is worth that much. Stay away from this hotel.
SAORI
外にウォーターサーバーや電子レンジと冷蔵庫あります。シャワーもちゃんと温水がでてよかったです。ウォーターサーバーでお湯がでるのは良かった。部屋にケトルはないです。ドライヤーもないです。
ゴミ箱がトイレにしかなかったのでもう一つゴミ箱があればいいなと思いました。
バスターミナルが近く便利な場所。
チェックアウト後のスーツケース預け入れは100ペソかかります。
24時間対応でフロントのスタッフは親切で感じが良いです。スマホの通訳で意思疎通できました。英語も喋れる人が多い。
ゴミ箱がトイレにしかなかったのでもう一つゴミ箱があればいいなと思いました。
バスターミナルが近く便利な場所。
チェックアウト後のスーツケース預け入れは100ペソかかります。
24時間対応でフロントのスタッフは親切で感じが良いです。スマホの通訳で意思疎通できました。英語も喋れる人が多い。
Eric
Très bel hôtel. L’espace piscine est très agréable. Il y a un petit réfrigérateur commun que l’on peut utiliser ainsi qu’une table pour manger. Les chambres sont très bien équipées. Je ne sais pas si c’est une pratique courante à Tulum, mais on nous a demandé un dépôt de 1000 MXN ou notre passeport comme garantie pour la chambre. Avant le départ, une inspection de la chambre est effectuée afin de pouvoir récupérer le dépôt. J’aurais simplement aimé être informé à l’avance de l’existence de ce dépôt, car à ce point dans notre voyage nous n’avions plus de pesos et c’est toujours délicat de laisser son passeport.
Marie
Trevlig personal och fina rum med ljusdesign.
Lissette Dayana Brindis dé salas
El personal es muy atento y amable el internet en último piso no tiene muy buena señal .
Location & surroundings
Kanté Hotel - Downtown Tulum
Calle Polar Región 02 Manzana 07 Lote 12, Lote 12, Tulum, Mexico
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Kanté Hotel - Downtown Tulum
66 hotel photos
