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Kassia Tulum
Riviera Maya / Playa del Carmen · Mexico
Calle Gama Ote, 396View location
8.6/10Excellent16 Reviews
Cleanliness8.0/10 8.0
Service7.8/10 7.8
Comfort5.6/10 5.6
Condition8.0/10 8.0
Amenities9.0/10 9.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Kassia Tulum
Welcome to Kassia Tulum – Your Home in the Heart of Tulum!Discover a peaceful oasis where comfort meets curated experiences. Kassia Tulum invites you to create unforgettable memories while feeling right at home.
Nestled in the vibrant heart of Tulum, each of our thoughtfully designed rooms features a private entrance, air conditioning, flat-screen TV, and a full bathroom—offering both privacy and comfort for your ideal getaway. 🌞 Rooftop Pool ParadiseLooking to unwind in style?
Escape to our rooftop sanctuary, where a sparkling pool invites you to swim, sip, and soak up the sun—all while enjoying breathtaking panoramic views of Tulum. As the sun begins to set, settle in for front-row seats to the most spectacular sunsets over the Riviera Maya.
Pure magic, elevated. 📍 Unbeatable LocationNestled in the heart of Tulum, we're just a 6-minute stroll from the main avenue, surrounded by vibrant restaurants, cozy cafés, and charming local shops. Only 8 minutes by car to the iconic Tulum Ruins and 9 minutes to the breathtaking Grand Cenote.
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Plus, we’re mere moments from the main road that takes you straight to Tulum’s pristine beach strip. Everything you need, right at your doorstep. ✨ Family-Friendly Comfort & Adventure PlanningAt our hotel, we embrace every type of traveler—whether you're exploring solo, enjoying a romantic getaway, or making family memories.
Everyone is welcome, and we’re here to make your stay unforgettable. Need help planning your Riviera Maya adventures? Leave it to us! We’ll take care of everything—from restaurant reservations and excursion bookings to organizing a private boat trip through the crystal-clear waters of the Mexican Caribbean.
Let us create the perfect experience for you. At Kassia Tulum, we don’t just offer a place to stay—we craft the perfect setting for you to rest, recharge, and reconnect.
A stay at KASSIA TULUM places you in the heart of Tulum, within a 5-minute drive of Tulum National Park and Gran Cenote. This hotel is 2.4 mi (3.8 km) from Tulum Mayan Ruins and 3.4 mi (5.4 km) from Tulum Beach.
Make yourself at home in one of the 9 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Housekeeping is provided on request, and irons/ironing boards can be requested.
Guests will find features like a virtual front desk.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Business facilities
Transportation services
Check-in and check-out
Check-in from
3:00 PM
Check-in until
9:30 PM
Check-out until
11:30 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Cash deposit required
No front desk
Private host property
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cleaning fee: MXN 150 per accommodation, per night
We have included all charges provided to us by the property.
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You need to know
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
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Special Instructions
There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nIf you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Late check-in fee: MXN 250 for check-in between 10:00 PM and 12:30 AM
- Housekeeping is available for an additional fee
- Towels fee: MXN 100 (or guests may bring their own)
- Credit card charges are subject to a surcharge of 5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Dos Aguas Park
0.7 km / 0.5 mi
Hunab Lifestyle Center
1.3 km / 0.8 mi
Hospital de Tulum
1.4 km / 0.9 mi
Jaguar Park
1.4 km / 0.9 mi
Cenote Calavera
2.7 km / 1.7 mi
Tulum National Park
3 km / 1.9 mi
Tulum Tower
3.1 km / 1.9 mi
Holistika Art Walk
3.2 km / 2 mi
Acceso al Parque Jaguar
3.3 km / 2 mi
Jaguar Viewpoint Tulum
3.4 km / 2.1 mi
Tulum Mayan Ruins
3.7 km / 2.3 mi
Temple of the Frescoes
4 km / 2.5 mi
Casa del Cenote
4 km / 2.5 mi
Playa Ruinas
4 km / 2.5 mi
Temple of the Descending God
4 km / 2.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 13
- hotel
- Check-in hour
- Check-out hour
- Wi-fi
- Terrace
- Smoking area
- Sun loungers
- Deposit on arrivalExtra charge
- Identification card at arrival
- Minimum check-in age: 18
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Kassia Tulum
11
reviews shown
Cristina
The staff is very friendly and able to communicate with by text/phone. The building is secured at night. There is a juice/coffee bar conveniently located downstairs. The pool located upstairs on the rooftop is very clean & private. The building is located within 2 blocks of several great dining options and really great local bars with reasonable prices. I will definitely be back. Thank you for your hospitality!
Scott
This property is OK.
The property was clean. They had purified water in the lobby. The property was generally under good repair. The neighborhood is not a noisy one.
This isn’t a great property, but it is good for sleeping and clean.
This isn’t a great property, but it is good for sleeping and clean.
Juan
Fue extraño porque estamos acostumbrados a que exista un lobby y tenga personal que te reciba y ayude con las maletas,
luis gibran
Parking was expensive
Antonio
El peor hospedaje en el que me he quedado
La peor habitación en la que me he hospedado, difícil describirla; un precio exorbitante por 1 noche
Justin
Me gustó es un lugar muy agradable y limpio, lo único que mejoraría un poco es la estancia de la piscina con un poco más de mantenimiento.
Alba Chavarría
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Jose
.
Marie-Lou Garand
Parfait !
Tres bon prix pour la qualité . La piscine sur le toit est magnifique
jose adrian
Buen lugar para descansar
Una excelente opción para descansar en Tulum cerca de la avenida principal con todos los servicios necesarios y la alberca en la terraza muy bien
Location & surroundings
Kassia Tulum
Calle Gama Ote, 396, Tulum, Mexico
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Kassia Tulum
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