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Mestizo Gallery Boutique Hotel

Riviera Maya / Playa del Carmen · Mexico

Avenida Coba, Mz 36, Lt 4 Y 5View location

9.0/10Excellent358 Reviews
Cleanliness9.4/109.4
Service9.6/109.6
Comfort9.0/109.0
Condition8.8/108.8
Neighborhood8.4/108.4
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mestizo Gallery Boutique Hotel

Indulge in onsite massages or enjoy the indoor pool. This hotel also offers complimentary Wi-Fi, concierge services, and gift shops. Savor Mexican cuisine at El Suspiro, featuring a bar/lounge, or order room service (limited hours). A business center, dry cleaning/laundry services, and a 24-hour front desk are available.

Airport shuttle service is offered for a surcharge, and free self-parking is provided. The 25 air-conditioned rooms include minibars, complimentary Wi-Fi, private bathrooms with showers, complimentary toiletries and hair dryers, safes, and desks. Housekeeping is provided daily.

Located in Tulum City Center, Mestizo Gallery is a short drive from Gran Cenote and the Tulum Mayan Ruins.

Read more about this hotelShow less

Located in Tulum (Tulum City Center), Mestizo Gallery is within a 5-minute drive of Gran Cenote and Tulum Mayan Ruins. This hotel is 3.5 mi (5.7 km) from Playa Paraiso and 6.2 mi (10 km) from Cenote Manatí. Make yourself at home in one of the 25 air-conditioned guestrooms.

Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, dry cleaning/laundry services, and luggage storage.

Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Childcare
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 9:00 AM - 9:00 PM. If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Dos Aguas Park 1.3 km / 0.8 mi
Cenote Calavera 1.4 km / 0.9 mi
Hunab Lifestyle Center 1.4 km / 0.9 mi
Jaguar Park 1.6 km / 1 mi
Hospital de Tulum 1.7 km / 1.1 mi
Tulum National Park 2.4 km / 1.5 mi
Tulum Tower 2.5 km / 1.5 mi
Tulum Mayan Ruins 3.1 km / 1.9 mi
Casa del Cenote 3.4 km / 2.1 mi
Temple of the Frescoes 3.4 km / 2.1 mi
Acceso al Parque Jaguar 3.4 km / 2.1 mi
Temple of the Descending God 3.4 km / 2.1 mi
Jaguar Viewpoint Tulum 3.5 km / 2.2 mi
Gran Cenote 3.6 km / 2.2 mi
Área de Protección de Flora y Fauna Jaguar 3.6 km / 2.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2015
  • Year of most recent renovation: 2015
  • Total number of rooms: 25
  • Number of floors (main building): 2
  • Double rooms: 16
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
Show 49 more facilities & services
  • Airport
  • Beach
  • Entertainment Area
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Transfer service
  • Secure parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Hotel safe
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Sun terrace
  • Luggage room
  • Clothes dryer
  • Private pool
  • Bikes available
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Breakfast room
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool
  • Children’s swimming area: 1
  • TV lounge
  • Hot tub
  • Solarium
  • Breakfast
  • Breakfast buffet
  • Breakfast a la carte
  • À la carte lunch
  • À la carte dinner
  • Identification card at arrival
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Mestizo Gallery Boutique Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CAPACITY 4QUADRUPLE • CAPACITY 4QUA.C4

    Photos are not available for this room type.

    Mestizo Gallery Boutique Hotel

    QUADRUPLE CAPACITY 4

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.C4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Mestizo Gallery Boutique Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Mestizo Gallery Boutique Hotel

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO QUEEN BEDS ONE BEDROOMFAMILY ROOM • TWO QUEEN BEDS ONE BEDROOMFAM.2Q-B1

    Photos are not available for this room type.

    Mestizo Gallery Boutique Hotel

    FAMILY ROOM TWO QUEEN BEDS ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO QUEEN BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q-B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Mestizo Gallery Boutique Hotel

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO QUEEN BEDSFAMILY ROOM • TWO QUEEN BEDSFAM.2Q

    Photos are not available for this room type.

    Mestizo Gallery Boutique Hotel

    FAMILY ROOM TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Mestizo Gallery Boutique Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mestizo Gallery Boutique Hotel

9.0
Excellent
358 Reviews
Cleanliness
9.4 /10
Service
9.6 /10
Comfort
9.0 /10
Condition
8.8 /10
Neighborhood
8.4 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
22 Jan 2026
Jaimy
Great staff, clean room and great location!
Leisure Partner
8/10
Excellent
17 Jan 2026
Kelvin
The staff was great.
Leisure Friends
8/10
Excellent
09 Jan 2026
Maureen
Good hotel. No blanket on bed, only sheet. Roof leaked when raining. Great breakfast. Convenient to town.
Leisure Partner
8/10
Excellent
17 Jan 2025
Verified traveler
Not a great facility. The staff is very friendly and helpful, and it has a good vibe. But the pool is right outside your front door and it is kind of odd. Not a well designed place, but the friendliness of the staff mostly overcome that, at least for a night or two.
Self
10/10
Exceptional
16 Jan 2025
Sandra
It was a great time there, definitely will come back. Very friendly crew. Good location and transport. Close to everything.
Partner
10/10
Exceptional
03 Jun 2024
Consuelo
The best hotel near downtown Tulum
10/10
Exceptional
14 May 2024
chris
Very friendly staff, conveniently located and very charming building.
Leisure
10/10
Exceptional
27 Feb 2024
Lisa
This was our second year staying at Mestizo Gallery and we really appreciated the convenience and comfort of the room. It's an oasis from the street and busy area. We plan to stay again next year.
Leisure Partner
8/10
Excellent
13 Feb 2024
Patrick
The hotel is a long way from the beaches and there was little reasonably priced options to get to the beach or ruins from the hotel. Staff and service at the hotel was very good. The hotel is beside a busy highway with a lot of heavy traffic which interfered with sleeping. The amenities in the room were a little underwhelming. A long walk to the main part of Tulum town. It was a satisfactory stay overall for 4 nights.
Leisure Self
10/10
Exceptional
26 Jan 2024
Nadine
Good location. Grocery store very near by. Loved our room. The pool is so nice for a quick dip. The restaurant serves very tasty food. Nice staff
Leisure Partner
6/10
Pleasant
22 Jan 2024
robert
unimpressive
Business Self
10/10
Exceptional
20 Dec 2023
carlos
Looked nice liked the black out but wasn’t able to enjoy the indoor pool
Business_and_leisure Family_with_children
10/10
Exceptional
10 Sep 2023
Scott
Incredible location. There’s a mini frig in the room and a super market across the street to stock it. Walk down the side streets and there’s a ton of cozy eateries and cafes, some with music at night. The only drawback is a galactic level of construction happening in Talum. This hotel is on the main road and there are a lot of heavy vehicles. That said, it was quiet and love the singing of tropical birds in the morning.
Leisure Self
10/10
Exceptional
30 Aug 2023
Diana
There were no issues with our stay. The staff was friendly. The rooms were clean. They clean the room and provide fresh towels every day. The AC was my favorite part. The location was perfect.
Leisure Partner
10/10
Exceptional
13 Aug 2023
Steve
Wow. Such an awesome little gem in a great location, friendly and helpful staff, and at a great price! Definitely coming back.
10/10
Exceptional
01 Aug 2023
Belinda
Little hidden gem! Is a small hotel, but very clean, excellent staff, good price and perfect location, the restaurant food os delicious!
10/10
Exceptional
13 Apr 2023
Akash Jagdish
Great breakfast. Excellent location. Service by hotel was great. It is a short drive from the beach. Super Aki and Oxford stores are only a few steps away.

I felt I received amazing value for money from this hotel.
Leisure Partner
10/10
Exceptional
17 Mar 2023
Ruben
Great place and colorful, staff really helpful and very friendly local people, great advices from them about security.

On the other side, they have a good chefs n fresh seafood, seems are few of them also are local fishermen, nice dinner n breakfast too!
Leisure Self
8/10
Excellent
28 Feb 2023
trevor
The gentleman at the front desk (Jose) was excellent in every way.
Leisure Partner
10/10
Exceptional
28 Feb 2023
Lisa
The room was clean and pleasant, staff friendly and efficient. The location was great - walking distance to grocery store, restaurants and shops.
Leisure Partner
10/10
Exceptional
24 Feb 2023
Lisa
Clean, convenient, affordable.
Leisure Partner
10/10
Exceptional
19 Jan 2023
lindy.l
Nice place easy checkin-checkout-great staff
Leisure Friends
10/10
Exceptional
20 Jul 2022
Nadia

Love this hotel & restaurant!

Husband & I had a great time staying here, staff was very hospitable & kind! The hotel was conveniently located & loved the ambience of all the plants, flowers & traditional Mexican decor.

The included breakfast & restaurant was truly a surprise perk, every meal we ate was amazingly delicious & made with quality ingredients.

Muchos gracias to Mestizo Galleria & the staff!
Partner
10/10
Exceptional
04 Jul 2022
Anette
Amazing experience, would book with hotel again!
Leisure Partner
10/10
Exceptional
22 Jun 2022
Rosa Mireya
The staff was extremely helpful and friendly. We were very pleased with them.
Leisure Family
10/10
Exceptional
05 Feb 2022
Bonaire
Love the environment and the staff but the food was the best part!! Will stay there again
Leisure Friends
2/10
Poor
04 Feb 2022
LUIS
What we did not like about this property is first of all that they close the hotel at 10:00PM and when we arrived after this time as a family with a reservation confirmed by expedia we found the hotel closed with a chain around the door and padlocked. A cleaning person who was working in the courtyard of the hotel would not let us in even if we had our reservation and showed it to him and even then he hardly paid attention to us. After a dialogue where we were able to have the attention of the cleaning person or guard, he agreed to communicate by phone with a contact of the hotel possibly his supervisor and from two rooms that we had reserved, they gave us access to only one room and it was where we finally agreed to be given that room so we would not be left in the middle of the night without a hotel in that dark place.
The next day we did not find the manager or supervisor of the hotel, only a hotel representative. I explained to him that I was requesting at least a return of my money for the extra room we paid for, what happened is that this representative made some calls and agreed to return the money through expedia which to this date expedia denied the refund just because the hotel do not answer the calls. Expedia sent me an email letting me know that they are not responsible and that they abide by the hotel rules that there would be no return of money once the reservation was made.
If it helps, my recommendation is to avoid any dealings with this type of hotels.
Leisure Family
8/10
Excellent
02 Feb 2022
Verified traveler

Cute clean little hotel.

Staff are friendly and helpful. Special thanks to Jose. The hotel shows its age but the room was clean and good size. The room was cleaned everyday. For the price, you can't go wrong. I'm a light sleeper but I did not have any issues with the noise. We were in room 6 on the main floor. Breakfast was delicious if you like authentic Mexican experience. Too bad the swimming pool was too cold that my 3yrs old daughter could not swim in. Remember to tip the staff if you are happy with the service.
Friends_and_family Family
6/10
Pleasant
31 Jan 2022
Breanne
Upon entering our room we were met with the strong scent of Fabuloso (cleaning product), not my favorite scent, but I assumed the room was clean...everything was okay until I entered the bathroom where I found it was pretty dirty, especially the shower area where on the ledge that you’d put your razor/shampoo, whatever, was gross. The last guy’s hair left behind from shaving all over, nasty old soap all over, it was gross.

Other than that, we never really interacted much with the front desk as we were there for one night.

Didn’t eat the food in their restaurant, but it looked and smelled delicious.

Overall, fine experience, just a shabby place with an overall vibe that could be so awesome with the gorgeous art in their walls. Bedroom was very large with 3 queen beds plus a round kitchen table with 4 chairs for eating meals/card playing.

If you’re looking for a a “nice” place, keep looking. If you’re in a budget and $115 USD doesn’t sound too bad, rent the room and make them clean the shower!
Leisure Family
10/10
Exceptional
01 Nov 2021
Consuelo Cruz
They make us feel we are their family. Always great staying with them ever since.
Leisure Family_with_children
2/10
Poor
27 Aug 2021
Jeong
The property looked like it had a good potential before but it looks like the hotel owner has lost the interest in bringing more customers. The property needs major renovation especially in their bathrooms. And More training for the front desk personnel as well. I had a high anticipation for the restaurant downstairs but I had never once seen a customer or waiter but only the cooks. So sad.
Leisure Family_with_children
10/10
Exceptional
25 Jul 2021
Verified traveler
Perfect location it in the two cross roads where the two main roads connect. Easy public transportation. Staff was awesome
Leisure Family_with_children
10/10
Exceptional
23 Jul 2021
Verified traveler
Awesome!
Leisure Family
10/10
Exceptional
15 Jul 2021
Verified traveler
I was skeptical about this place, but our entire stay was wonderful. It’s walking distance to Akki supermarket and many restaurants. The staff there was friendly and restaurant was really good. I enjoyed their free amenities such as breakfast, bikes, WiFi, fridge, and A/c. Breakfast was amazing. My spouse took advantage of free bikes. Their WiFi was pretty slow, but expect that with every hotel in Tulum. I would stay here again!
Leisure Partner
10/10
Exceptional
14 Jul 2021
Verified traveler
Clean, comfortable and friendly staff town hotel.
Leisure Family
10/10
Exceptional
11 Jul 2021
Verified traveler
What is unique are the people who work there. So kind and helpful, I appreciate them taking the time to get to know me and remember my name.
Leisure Self
10/10
Exceptional
30 Jun 2021
Verified traveler
Everything was very nice and unique.
8/10
Excellent
30 Jun 2021
Verified traveler
This was a well priced, attractive place to stay for not a Ron of money.
Leisure Partner
10/10
Exceptional
29 Jun 2021
Verified traveler
I liked the way it was set up. The rooms all around the pool. Parking right out front
Leisure Family_with_children
10/10
Exceptional
28 Jun 2021
Verified traveler
The ambience here is peaceful. The hotel is right off the main road and close to lots of great stores. We stayed here for 4 days and we’d stay here again next time we visit!
Leisure Family
8/10
Excellent
26 Jun 2021
ann

muy buena ubicacion

muy bien ubicado, bueno precio, desayuno sabroso, check in lento, pero todos muy amables y serviciales. estuvimos en el segundo piso y la habitacion muy amplia con tv. nuestros amigos en el tercer piso, sin tv y con techo de palmas. nosotros pagamos 100 pesos mas, vale la pena
Partner
8/10
Excellent
26 Jun 2021
Verified traveler
This place is very welcoming, cozy and fun to travel with a group of friends.
Leisure Friends
10/10
Exceptional
21 Jun 2021
Verified traveler
The staff was extremely friendly and helpful. We got into Tulum late at night from Cozumel and called Emmanuel at the hotel & he helped guide the taxi driver and ourselves. He gave me a map of the things most ppl do & price ranges. We didn’t get to tell him bye ☹️
Leisure Family
10/10
Exceptional
21 Jun 2021
Verified traveler
Very spacious room . No hot water. I wouldn't mind myself but needed it for my baby.
Leisure Family
10/10
Exceptional
19 Jun 2021
Verified traveler
Staff is super friendly and the food was great.
Leisure Family
10/10
Exceptional
17 Jun 2021
Herminio
Great staff and the kitchen staff are also all amazing people, friendly and attentive,
Partner
10/10
Exceptional
01 Jun 2021
Verified traveler
This hotel is really a hidden gem! The staff, food and the ambiance was amazing... the restaurant in the hotel was so delicious, staff was attentive and welcoming. Everyday we were given fresh clean linen, the pool is small but it’s cute and intimate. I highly recommend this hotel, especially if you’re looking for a relaxing place to stay while in Tulum. I would definitely stay here again!!
Leisure Partner
10/10
Exceptional
29 May 2021
Verified traveler
Good expierience
Leisure Family
10/10
Exceptional
29 Apr 2021
Verified traveler
I loved everything, service was the best.
Leisure Family
10/10
Exceptional
27 Apr 2021
Verified traveler
Nice place to stay!
Clean, friendly staff, delicious breakfast. I will return again!!
Leisure Family
6/10
Pleasant
06 Apr 2021
Verified traveler

No hot water

Cold water the whole time. Got stomach flu from the food
Partner
10/10
Exceptional
01 Apr 2021
Dennis

Tulum Mexico Stay

The stay was great. Staff was amazingly friendly and attentive. Not updated but very, very clean. I would definitely stay again.
Friends_and_family Family
8/10
Excellent
01 Apr 2021
Dennis

My Tulum Stay

The stay was great. Staff were amazing. And food was top notch. The hotel has an traditional type of feel.
Friends_and_family Friends
10/10
Exceptional
24 Mar 2021
Verified traveler
I really enjoyed the layout of this hotel. Very comfortable and clean. The hotel is a bit further from Tulum Centro but is in walking distance. The breakfast was outstanding. I would stay here just for the awesome breakfast! We also had a fabulous server for breakfast. Great value
Leisure Family
10/10
Exceptional
24 Mar 2021
Verified traveler
The lobby/ restaurant was beautiful and the rooms were clean and cool.
Leisure Self
10/10
Exceptional
14 Mar 2021
Verified traveler
This place is amazing. Staff was great. Very centrally located. Restaurant onsite is amazing. Definitely staying here again.
Leisure Family
10/10
Exceptional
26 Feb 2021
Marco

Super friendly staff and comfortable rooms

The staff is friendly and the free breakfast is a lot of delicious Mexican food. They offer a free drink when you arrive. I chose Piña Colada, but they have more choices. The place is clean, close to downtown, the archeological zone of Tulum, nightlife, supermarket, convenience stores, and restaurants. Furniture looks new, there is AC, TV, fast wifi and a small refrigerator. and the bends are comfortable. I absolutely will come back.
Partner
10/10
Exceptional
04 Feb 2021
Verified traveler
Close to everything! You can walk to great restaurants every night. Rent a scooter and you are a few minutes from the beach and cenotes. Rent a bike and you can still cruise to the beach. The breakfast is delicious. The staff was helpful. This place was cuter than the pictures made it look. I'd stay here again.
Leisure Partner
8/10
Excellent
24 Jan 2021
Christine

Nice place for a nice price

The place makes you feel like you are really in Mexico. It's close to a lot of places to eat. They did not have bikes as said in ad, I only saw one that was working and it was three of us, but like I said we were able to walk to a lot of stuff. The breakfast was good and plentiful.
Friends_and_family Friends
8/10
Excellent
02 Jan 2021
Verified traveler

Good value and great food

This place is a great value for the money you pay. The food is absolutely wonderful and the people running it are very accommodating and nice. I’d recommend this place to anyone for a nice cheap stay in Tulum with good food.
Friends_and_family Friends
8/10
Excellent
29 Dec 2020
Verified traveler
Great Room size for a family , very clean , close to town , walking distance to supermarkets and restaurants
Leisure Family
4/10
Poor
27 Dec 2020
Joe
TV didnt work and No hot water until late morning
Leisure Self
10/10
Exceptional
06 Dec 2020
Stephane
Great service and good location, I highly recommend this place!
Friends_and_family Family
8/10
Excellent
15 Mar 2020
Verified traveler
Breakfast and service were awesome.
Room accommodated all of us. Spacious but outdated.
Slow shower. Few freebies
Leisure Family_with_children
10/10
Exceptional
07 Mar 2020
Humberto
Cololfull and the art gallery in the rooms, authentic mezican hand craft decorations
Leisure Family
10/10
Exceptional
27 Feb 2020
Verified traveler
The included breakfast alone is a reason to stay here. Very convenient to shopping and local restaurants. Bikes to use daily are available without charge. Would recommend and stay there again.
Leisure
8/10
Excellent
26 Feb 2020
Verified traveler
We liked the very friendly staff and how clean our room was. The hotel provided beach towels which was really convenient. Our AC was so/so and the hotel is on a main road which is convenient sometimes, as in when hailing a taxi or coming home in the dark but isn't very pretty or restful otherwise. There is no nice outdoor space to relax in without hearing trucks on the main road and the rooms have windows that face an internal courtyard, which in our case was not much of a window as it was facing a wall. If you want a hotel to just crash in while you are out all day this is a good value but if you want a nice place to chill this may be a bit disappointing.
10/10
Exceptional
22 Feb 2020
Jenny
Everything was really nice and clean. It would be nice to access to the pool for longer hours in the afternoon. Closes at 7pm
Leisure Family
10/10
Exceptional
17 Feb 2020
Enrique
Good location and friendly staff. The included breakfast was good and the restaurant staff were great. We would definitely come back.
Partner
8/10
Excellent
17 Feb 2020
Verified traveler
I loved the look of the hotel. Very colorful and vibrant
Leisure Family
10/10
Exceptional
04 Feb 2020
Shannon
The breakfast was amazing and the rooms were clean. The location was pretty good (between the town and the beach) but we did need a car to get around conveniently. The hotel does offer free bikes though so that is convenient if you’re not getting a car. The only small things to nitpick were that there was no iron in the room and the bathroom sometimes had a funny smell. Overall a great stay though :)
Leisure Partner
10/10
Exceptional
03 Feb 2020
Teri
Beautiful property with very nice rooms and an excellent breakfast! Loved everything about this place.
Leisure Partner
10/10
Exceptional
28 Jan 2020
Michael

Unique to area

Entire staff, especially desk was helpful and friendly. The room was huge, clean, and quiet. Restaurant food was fantastic, not just for breakfast, but for dinner. Bikes were great way to get around. To Ruins, Paradise Beach Club, and chic area of beach. We always look for unique small hotels and the colors and artwork caught our eye.
Partner
8/10
Excellent
12 Jan 2020
Verified traveler
Very close to a couple cocktail bars and restaurants, they even had bike rentals to explore the nearby cenote which was awesome. Low water pressure and a spiral staircase, so make sure you can carry your things upstairs. Complimentary breakfast and a sweet staff. Recommend staying here if on a budget 👌
Leisure Partner
10/10
Exceptional
09 Jan 2020
Scott
Staff was helpful and courteous, our room and hotel was very clean, our bed was comfortable. We loved having access to bicycles and location close to amenities.
Partner
8/10
Excellent
01 Jan 2020
Crabs
Boutique hotel in Tulum, large, well furnished rooms. Hotel is situated on the hwy and is extremely noisy with street and traffic sounds coming in all the time. The music from restaurants nearby was loud and would go on till late in the night. Lovely paintings in the hotel, very pretty to looo at! Excellent breakfast, staff at the little restaurant on the property went out of their way to make breakfast the best meal of the day! About 12 min walk to bars and restaurants on tulum blvd. Wifi was spotty.
Leisure Partner
10/10
Exceptional
17 Dec 2019
Azucena Fernandez

Excellent service!

Everyone was wonderful at the hotel, they do everything they can to help you and to let you know what are the best places to visit. The fact that they have bicycles was amazing as you can ride to most places. I strongly recommend it!!!
Partner
10/10
Exceptional
03 Dec 2019
Hazel
Wonderful art work, quiet and safe. Great restaurant. Staff on top of any requests. Would stay again.
Leisure Family
10/10
Exceptional
22 Nov 2019
Verified traveler
Every thing was so bright and beautiful. Food was excellent. Staff was professional and accommodating. Will be back!
Friends_and_family Friends
10/10
Exceptional
21 Nov 2019
Kathryn
The breakfast was amazing and had authentic options for me and so traditional American options like hot cakes that my kids loved. The staff were all kind and so helpful.
Leisure Family_with_children
10/10
Exceptional
18 Nov 2019
M
Great staff and breakfast was excellent! The rooms are clean.
The bed is a little on the hard side and pillows are lumpy. The room was very clean and the oil diffuser in the room is a nice touch. we were on the first floor so there is no view.
Leisure Partner
10/10
Exceptional
16 Nov 2019
Kim

Great Hotel

Great hotel , really clean & the staff were very friendly. The only problem was water pressure ,but other wise a great place .
Friends
10/10
Exceptional
29 Oct 2019
JC
10 min walk from the Tulum center, big room with all services(A/C, TV, safe box, refrigerator, very good restaurant With breakfast included ,small pool and free bikes.
For the price we had a very good deal. Also in a two minutes walk you have a rental car and supermarket Available
15 min in a car to the archeological ruins of Tulum

Leisure Partner
10/10
Exceptional
30 Sep 2019
Verified traveler
Beautiful Hotel.! Amazing Staff.! Great Location.! Feels like home away from home.!
Leisure Partner
10/10
Exceptional
08 Sep 2019
Verified traveler
The people there are the best so kind and happy to help.
Friends_and_family Family
8/10
Excellent
17 Jul 2019
Verified traveler
Pleasant staff. quiet. Made to order breakfast was good and included. Clean rooms and good housekeeping. Location close to several Cenote.
Leisure
8/10
Excellent
01 Jul 2019
Verified traveler
Nicely decorated boutique hotel in downtown Tulum. Good food at the hotel restaurant. The breakfast was very generous. Free ample parking. Free use of bicycles which are useful to tour Tulum. The location is convenient but not scenic. Friendly staff.
Leisure Family
10/10
Exceptional
23 Jun 2019
Belinda
I love this hotel and the management they are kind and helpful, super clean, spacious, good location and the breakfast is delicious!! Happy to find this little gem
Business_and_leisure Family
10/10
Exceptional
16 Jun 2019
Verified traveler
Family friendly and the food at the restaurant was awesome.
Leisure Family
8/10
Excellent
09 Jun 2019
Ros
It's a cute property. I'm glad that they had a restaurant with free breakfast and free bikes. The people at the front desk were great and very helpful regarding beach clubs, how far away places are via bike, etc.
The property is generally quiet because it's not on the main Tulum stretch, but I was annoyed by the music from the restaurant coming into my room (this was in the morning and during the day). I wasn't even that close to the restaurant but the sound travelled.
Overall a good property. No frills, but really nice staff.
Leisure Self
10/10
Exceptional
07 Jun 2019
estelle marie

HIGHLY RECOMMENDED!

Our stay in Tulum would not be perfect if it weren't for Mestizo Boutique Hotel. Service, amenities and food was excellent! I appreciate how they maintain cleanliness of our room on each stay with replenishing new towels and water daily and you couldn't miss their complimentary breakfast, it's sooo good! And lastly, l commend the friendly staffs they have, as they extend help without being told. They even offered a to-go breakfast of fruits on our last night as we needed to leave the hotel early morning for our flight from Cancun.

Keep it up and hoping to be back again someday!

Happy customer here all the way from the Philippines :)
Family
10/10
Exceptional
03 Jun 2019
Verified traveler
The place is strategically located. It is clean & w/ a home vibe to it. The staff are very courteous & friendly.
Leisure Family
10/10
Exceptional
15 May 2019
Victor

Nice stay in Tulum

Breakfast is good and the free bicycle is perfect for getting close to the Tulum Mayan archaeological site. Wifi signal is stronger near the courtyard.
Partner
10/10
Exceptional
30 Apr 2019
Belinda
My second time in this hotel is boutique hotel, wonderful location, clean, spacious rooms and the food is amazing plus with a good price in The beautiful Tulum.
Business_and_leisure Partner
6/10
Pleasant
25 Apr 2019
Verified traveler
Bad customer service. Tulum in general had poor customer service, and this hotel was no exception.
Leisure Partner
10/10
Exceptional
25 Apr 2019
Verified traveler

Great Newer Hotel in Tulum!

Staff is very friendly and accommodating and made one-night stay very easy. Included breakfast was great with multiple options. We had a great family room with multiple big beds. Room was clean and well decorated. Kids loved a quick dip in the pool after a long day at Tulum and Cobá. Easily walkable to nearby shops and dining, although we ate at El Camellos Jr 2kms away (also excellent). Very clean and cute property overall.

Only downside (a small one) was that it is located on a busy street with road noise (may have just been where our room was located because it was at end of building near street) and there are doing construction on the building next door, but we were up early anyway so the 7am noise was fine (and it looked like project should be done in a few months).
Family
10/10
Exceptional
24 Apr 2019
Verified traveler
Everything was absolutely amazing. The only thing was that the rooms were kind of dark but me and my family got used to it after a while. The restaurant at the hotel was AMAZING and the staff were incredibly nice and made us feel like family.
Leisure Family
10/10
Exceptional
24 Apr 2019
Verified traveler
The place is very nice the staff are so welcoming and helpful the food is excellent my family and I had a great time
Leisure Family
10/10
Exceptional
14 Apr 2019
Ioana
We stayed at Mestizo for 11 nights. We were extremely pleased with the professionalism of all the staff working there, always willing to go the extra mile for us. Good cleaning service, felt really safe, great area if you are not looking for a hotel right on the beach , but close to the city center also. They provide bikes to take you around town and they proved to be very useful for the beach trips even though we had to stop and learn how to fix the chain every now and then hahaha it added really to the charm of the place. The hotel provides beach towels as well, whenever you ask for them, nice breakfast and the girls working at the restaurant were just real cuties! The only minus I can think about right now is the internet signal inside our room, if you need to get any work done while on vacation, you should take this into account, although we were able to check our phones in the hallway and restaurant. All in all, we really loved our stay there, and fell in love with Tulum and all the people we met while vacationing there. Im sure I will return one day. Thank you, Mestizo and also the gifts were very appreciated! 🙏❤️
Leisure Partner
10/10
Exceptional
10 Apr 2019
Verified traveler
Loved the welcome drink.Colorful and clean.The restaurant is very relaxing and beautiful decorated.
Leisure

Location & surroundings

Mestizo Gallery Boutique Hotel
Avenida Coba, Mz 36, Lt 4 Y 5, Tulum, Mexico

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Mestizo Gallery Boutique Hotel

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