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American Breakfast
This meal plan may be available depending on the selected room/rate.
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Elements Tulum Boutique Hotel
Riviera Maya / Playa del Carmen · Mexico
Av. Tulum entre Coba Sur y EscorpionView location
9.0/10Excellent989 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort9.2/10 9.2
Condition9.2/10 9.2
Neighborhood8.6/10 8.6
Amenities8.6/10 8.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Elements Tulum Boutique Hotel
This property enjoys a convenient position in Tulum . There are a total of 18 rooms on the premises. Guests can enjoy the convenience of 24-hour reception. Guests can avail themselves of the key collection service. Guests can make use of internet access to stay connected to work or home.
There is a laundry service. Guests can make use of the medical service in case of illness. There is bicycle storage on the premises. There is an on-site car park. There is a babysitting service upon request for guest convenience. Guests can make use of the airport transfer service.
There is a secure parking on the premises. Guests can ask the helpful, multilingual staff for recommendations and directions.
Show less
With a stay at Elements Tulum Boutique Hotel, you'll be centrally located in Tulum, within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. This hotel is 3.3 mi (5.4 km) from Tulum Beach and 3.5 mi (5.6 km) from Playa Paraiso.
Make yourself at home in one of the 18 individually decorated guestrooms, featuring refrigerators and minibars. Your pillowtop bed comes with down comforters and premium bedding. 42-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.
Private bathrooms with showers feature rainfall showerheads and designer toiletries. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Spa
Entertainment
Beach services
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
6:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Beach nearby
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Important information
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 009-007-003266/2025
-
Minimal age
18
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Optional fees
- Fee for full breakfast: approximately MXN 230 for adults and MXN 230 for children
- Airport shuttle fee: MXN 120 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Italian
Spanish
Nearby attractions
Dos Aguas Park
1 km / 0.6 mi
Hunab Lifestyle Center
1.1 km / 0.7 mi
Jaguar Park
1.5 km / 0.9 mi
Hospital de Tulum
1.7 km / 1.1 mi
Cenote Calavera
1.8 km / 1.1 mi
Tulum National Park
2.3 km / 1.5 mi
Tulum Tower
2.4 km / 1.5 mi
Acceso al Parque Jaguar
3 km / 1.9 mi
Tulum Mayan Ruins
3 km / 1.9 mi
Jaguar Viewpoint Tulum
3.1 km / 2 mi
Casa del Cenote
3.3 km / 2.1 mi
Temple of the Frescoes
3.3 km / 2.1 mi
Temple of the Descending God
3.4 km / 2.1 mi
Área de Protección de Flora y Fauna Jaguar
3.5 km / 2.2 mi
Holistika Art Walk
3.7 km / 2.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 18
- hotel
- American Express
- JCB
- MasterCard
- Visa
- Visa Electrón
- City centre
- Bus/Train station
- Airport
- Beach
- Car park
Show 39 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Transfer serviceExtra charge
- Secure parking
- Airport ShuttleExtra charge
- Laundry serviceExtra charge
- Medical serviceExtra charge
- Bicycle hire service
- Babysitting serviceExtra charge
- Multilingual staff
- Smoke detector
- Hotel safe
- Garden
- Terrace
- Bicycle storage
- Hotel’s own bike shop/workshop
- Concierge
- Luggage room
- Clothes dryer
- Bikes available
- Restaurant
- Printer
- Photocopier
- Outdoor freshwater pool: 1
- Sun loungers
- Parasols
- MassageExtra charge
- Spa treatmentsExtra charge
- Breakfast buffet
- Hot breakfast
- No alcohol is served
- Non-smoking establishment
- Minimum check-in age: 18
- Cycling / mountain biking
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Room GRANDRoom • GRANDROO.GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElements Tulum Boutique Hotel
Room GRAND
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Room code: ROO.GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE GRANDDOUBLE • GRANDDBL.GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElements Tulum Boutique Hotel
DOUBLE GRAND
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room LUXURYRoom • LUXURYROO.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElements Tulum Boutique Hotel
Room LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE WITH BALCONYDOUBLE • DELUXE WITH BALCONY • 1 Bedroom • 24 m²DBL.BL-DX
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElements Tulum Boutique Hotel
DOUBLE DELUXE WITH BALCONY
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.BL-DX
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElements Tulum Boutique Hotel
Double or Twin DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElements Tulum Boutique Hotel
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room GRAND DELUXERoom • GRAND DELUXEROO.DX-GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElements Tulum Boutique Hotel
Room GRAND DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXE POOL VIEWRoom • DELUXE POOL VIEWROO.DX-VP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE POOL VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElements Tulum Boutique Hotel
Room DELUXE POOL VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-VP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXE GARDEN VIEWRoom • DELUXE GARDEN VIEWROO.DX-GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElements Tulum Boutique Hotel
Room DELUXE GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElements Tulum Boutique Hotel
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElements Tulum Boutique Hotel
DOUBLE DELUXE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElements Tulum Boutique Hotel
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElements Tulum Boutique Hotel
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE WITH BALCONYRoom • DELUXE WITH BALCONYROO.BL-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElements Tulum Boutique Hotel
Room DELUXE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.BL-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE POOL VIEWDOUBLE • DELUXE POOL VIEW • 1 Bedroom • 24 m²DBL.DX-VP
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElements Tulum Boutique Hotel
DOUBLE DELUXE POOL VIEW
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-VP
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXESINGLE • DELUXESGL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElements Tulum Boutique Hotel
SINGLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 24 m²DBL.DX
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElements Tulum Boutique Hotel
DOUBLE DELUXE
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE GRAND DELUXEDOUBLE • GRAND DELUXEDBL.DX-GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElements Tulum Boutique Hotel
DOUBLE GRAND DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElements Tulum Boutique Hotel
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Elements Tulum Boutique Hotel
100
reviews shown
Deng
Could not even find the place when driving pass by as hotel logo has no light, totally dark outside. We stayed in the 1st floor, wifi not working. Tried 3 different names still extremely weak
Mélodie
.
Graciela
Loved!
Allen
Excellent! Clean room and very good staff.
Mauricio
Great service and nice room
Pierre
Climatisation efficace. Le petit déjeuner n'est pas offert.
Melissa
Very basic but good room. The staff are very very nice and friendly. Overall very positive experience.
Emilija
An incredible place to stay for the price and location in Tulum ! The room was super clean and spacious, the AC worked perfectly and the bed was massive and comfortable ! Our check in was a breeze with the help of Alphonso, who was incredibly helpful and kind ! Definitely recommend it, it’s only a couple of minutes from all the main attractions and restaurants!
Kyle
A
Juan
Small hotel in Tulum Centro within walking distance to restaurants, shops and supermarkets (LaComer). Quiet location off the main streets. Very attentive front deak.
Natalie
Staff was very nice when checking in. We arrived a little early and they let us into the room. The room was spacious and super clean. The pool area and court yard was very nice and offered a quiet area. The hotel is located near a few restaurants and grocery stores.
Sébastien
Sheets were dirty, brown and red stains at many spots, they do not have a change of sheets I was told. Plus I had to leave 3 days early because of a major issue and management didn’t even consider a little rebate on the remaining 3 nights, even though it is high season and they easily could rebook. Overall very disappointed as it was my third stay there.
dan
small clean boutique. friendly staff
Marcel
Nice big room with balcony, near the supermarket Comer… and El bajon vegan tacos…
Katharine
.
Aliya
My friend and I really enjoyed our stay here! The room was nice and spacious. We had access to the pool from our room which was great. The area around the hotel was very walkable and safe, even at night. Staff were very welcoming and friendly, especially Alfonzo who took the time to provide thoughtful recommendations (e.g., food, excursions, etc.,) and general advice/guidance (e.g., safely navigating around).
Nicholas
Staff were amazing and so helpful. Will be back soon.
Albert
The staff were super courteous considering what they have to work with, seems like these hotels are looking for profit more than customers appreciation. The hotel is in need of a refresh as wear and tear shows. Would not consider this hotel again if i ever visited Tulum again.
John
It’s independently owned and operated! Super friendly front desk service, great deal on bike rentals, free umbrella and towels, a little outdoor shower to rinse off after a beach day, nice middle location between downtown and the bike path to the beach (about a 15-20min ride), the shower was big and had a pleasant rainfall style head, plenty of hot water, nice AC unit, cool aesthetic, pretty much checks every box for a nice little stay! Oh and the beds are super comfy AND I paid $62 USD for an hour long deep tissue massage right in my room. Just a good deal all around. There’s still more! You get a discount at the gardenia cafe next door which is family owned and operated and a pleasant place to get breakfast. Truly a gem. Alfonso at the front desk will fill you in on all the things to do.
Jaclyn
Extremely clean room. Friendly, helpful staff. The pool was great to cool down after a day out in the heat.
Yvanne Noelle
I really loved my stay. Great location close to everything literally everything! I will be back for sure. The Ac was so effective I had good nights. The cleaning is on point as well they even clean when the suite is still clean love it. The only is they don’t have mug for hot water. But I still had it in the glass,
Veronica
Hotel is well located and clean. I was there years ago and I noticed a slight decline: towels were old and some had holes, no more body lotion and or nice soaps although there was shampoo and conditioner in a refill container. Tulum in general has declined and it’s noticeable everywhere.
But our stay was comfortable, AC worked perfectly, bed was comfy too.
Hotel staff friendly and helpful.
But our stay was comfortable, AC worked perfectly, bed was comfy too.
Hotel staff friendly and helpful.
Leonard
Clean room, nice staff at front desk
BRUCE
This hotel does not look like the pictures, it is extremely tired. The reception is tatty and actually made me want to not go any further. When we got to the room, (no lift) bed linens were stained, lamps broken, furniture scratched and tired. Bathroom also needs updating, mirror old , anything chrome not polished .The messaging from the hotel is also off putting listing lots of rules to uphold standards of the hotel!!!! Laminated card in room with prices for breakages next to a battered do not disturb sign and water stained envelope for housekeeping tips also not good. Only saving grace of this place is the friendly staff and the efficient manager that arranged for us to move to a nicer hotel. A few updates and this could be much improved , no idea how it managed to get such a high rating on Expedia
Darren
Clean room. Staff was very accommodating. Great location.
TANMOY
Great stay , good for families
Jorge H. Cruz
Very spacious and nice rooms, nice pool area. You can rent bikes for moderate price. Super quiet. Very good value for money
TIMOTHY
Only stayed one night. The room was clean and the property is very nice. The water was turned off at 10 for some reason though.
Lesley
Dirty and had to be moved to another room since the air conditioner did not work.
Ebony
The location is centrally located. As a solo traveler this was important. I was able to walk every and the beach was a 15m bike ride away. The grounds were very quiet and security at night was an added bonus.
Garland
Hotel was nice, however, Tulum is not a place that I would recommend for vacation. Overall, the town was sub-par compared to PV, Cobo, Cancun or Cozumel. It was dirty and not as many options for restaurants. Also, I found the culture as not as welcoming as other Mexican locations. Also, the airport is new—but 45 minutes away. I would encourage anyone considering Tulum to do their research beforehand. We wished we had chosen another destination and regret the decision to vacation there.
James
Beautiful quiet courtyard with a pool surrounded by lush tropical plants
chevyonne
No Wi-Fi in the room password in room shower head rested..
Estelle
Such a lovely hotel! Quiet area and hotel but close to lots of restaurants and bars. We hired bikes from the hotel twice to cycle to Tulum beach. We would strongly recommend this hotel!
Kevin
Always clean always friendly
María
It’s a good place to stay at Tulum
Kathleen
First, staff was welcoming & friendly. The website/details have to be updated. There was no breakfast/restaurant on site, no personal amenities (soaps/shampoos) or bathrobes as mentioned on the website. All towels should be replaced as old & worn especially when there is a card in the room detailing replacement costs for certain items that are old or not in the room.
Sicong
I love this hotel. It’s clean, and has good common element. The room is spacious and the staff are helpful. I love this hotel.
Nicole
The hotel had no running water or electricity.
We had to pour buckets of water in toilet to flush it. No compensation offered
We had to pour buckets of water in toilet to flush it. No compensation offered
DAVID
Everything is great.
Cheryl
We had a great experience with our day pass at the Cenote pool. When leaving, we ordered a tequila shot from the bar. We asked for Don Julio 70 and it clearly was not. I know tequila well, especially that brand and they clearly filled the bottle with cheap blanco. 20.00 per shot for garbage tequila, no bueno! 😡
Simon
Worth the extra money for the rooms next to the pool. A very comfortable stay, very relaxing.
Marlene
great
Mirella
Elements is located very close to everything you need. You can walk to the centre of Tulum, restaurants, 15 minutes to the beach via bike, shopping and tours are all very convenient. The staff was wonderful and accommodating, informative and helpful. Great experience.
Tonina
Very nice stay at Elements!
Super nice cute hotel. Very clean, great service. Highly recommend!
David
Everything was perfect.
Tamutswa
Alphonso who was at the reception was very helpful.
Place was clean, great AC and convenient location
Place was clean, great AC and convenient location
Verified traveler
Nice hotel in downtown Tulum
Front desk staff are amazing. Interiors are good
Melissa
$64 for a poolside room on a Sunday nite in March. You get what you pay for. We were just in Tulum for 2 nites & thank goodness we’d spent the 1st nite @ a pricey hotel in South Tulum that was on the beach. The front desk staff was very nice, especially Alfonse. The room was dusty in very visible places, there’s no down comforters as advertised & the whole place is in need of an update. The pool is cute & the aircon worked very well. It’s overall quite worn & don’t let the pics fool you. There’s free parking - 3 spaces on each side of the building or you can park on the street. There’s a big grocery store/ Walmart like establishment within easy walking distance & good restaurants in walking distance. But if you want tk be impressed, stay in South Tulum in a beachfront hotel. The Alaya there was great!!! This Elements, basic & not so great.
Marcial
Clean and comfy!
Really nice staff! The place is nice and clean. I would recommend it.
Joel
Great value for the price
Raphael
Great little gem. Quiet and easily accessible. Alphonso at the front desk was most helpful with anything we needed. Lots of amazing restaurants or street stands at walking distance.
Megan
The staff were all very friendly. Room has a little balcony. It's a little bit off the beaten path but not too far walk to many restaurants, we found lots. It's a short drive to Tulum ruins. We had small issue with the a/c but was fixed right away when we told them. I didn't see an elevator, something to keep in mind if that's something you need.
The parking is a little tight but we had a small car so was manageable.
Liked this place, would stay again.
The parking is a little tight but we had a small car so was manageable.
Liked this place, would stay again.
Vanessa
The property is very clean. The pool area is beautiful. The gentleman at the front desk was very kind.
Nicole
I honestly love this tiny hotel. It was right in the downtown. Everything was walkable restaurants you could even take a bus to downtown. The hotel is very beautiful. Staff was amazing. I would definitely book this hotel again and recommend it to somebody else if they want something tiny and walkable.
Jhoan Soriano
👍
David
Lovely poolside room; staff very kind and helpful; everything great!
Leidy
They are so nice treat us amazing
Kaivalya
Well designed common area and spacious room!
Toby
We’ve stayed in several towns in Mexico, and this place was by far the best in our experience! The accommodations and the staff exceeded our expectations. Super comfy beds, too.
We definitely plan to stay at Elements Tulum Boutique Hotel again in the future.
We definitely plan to stay at Elements Tulum Boutique Hotel again in the future.
Manny
Very nice
Neeraj
I enjoy my stay
Pamela
Its brand new so still work being done but its a great room all the accoutrements, helpful eager staff, good location in noce neighborhood. Excellent value !
Michael
Great spot to explore Tulum
Great hotel near Tulum Centro area. Had near was also the Super Aki supermarket where lots of tours get picked up. The hotel had everything we needed and was well maintained. Staff were friendly and helpful
Gurvinder Singh
Dirty and smelly room, no ventilation. Also concrete slab bed with mattress on top of it.
Darielle
The property is nice & clean. I love that its close by everything.
CECILIA
The hotel is a good location. My a/c did not work property . The linen need change. It is OK . I wont not come back . There is many better options for less price.
FABIO
The hotel location is good. Unfortunately the pool and breakfast area were under construction/repair. Staff is really great. Still good value for the money.
Victor
.
David
Very nice hotel, great design and very helpful people working there. 5 Star all the way.
Georgina
The staff were friendly and super helpful. The room had a very strong bleach smell when I first checked in. My stay was brief but nice.
David
Generally a good place to stay.
Oghenekaro
Don't be fooled by the pictures you see. This hotel is terrible. The fact that this hotel is rated 4 stars is an insult to 4 star hotels. All the metal and glass in the bathrooms are rusted. The main glass in the front is rusted. There are no bottles of water given. It is a shame this hotel is associated with the Marriott name
blas
Great great great
Great service, nice comfortable rooms, great location close to everything, awesome price. Really had an amazing time will definitely return.
Brittany
The rooms werenvery nice , we rented bikes and saw the cenotes and ruins which were a 10 min bike ride from the hotel. Front staff was very helpful
aaliyah
Okay but people were nice
Brianna
Front desk was super helpful!
Karissa
The bathroom shower was a little dirty and the spout wasn’t great
Arturo
Great property
Jacqueline
Antonio is great! Attentive to needs and any questions you may have. He made us feel very welcome!
However, the property pool isn't pretty, and I mean appealingly clean. Also, the pillow covers had dirt on them. When I removed the cases, the pillows were worse! Only stayed for one night, so I didn't make a complaint to see if that would be helped, but other than that, this is a decent place! I would stay again if they fixed that, and for the service.
However, the property pool isn't pretty, and I mean appealingly clean. Also, the pillow covers had dirt on them. When I removed the cases, the pillows were worse! Only stayed for one night, so I didn't make a complaint to see if that would be helped, but other than that, this is a decent place! I would stay again if they fixed that, and for the service.
Tara
Nice little boutique hotel. No bells or whistles, but a great deal and location.
Jorge
Highly recommended!
Very good!!
Large Rooms, Clean, and by far thr best bathroom and shower pressure in Mexico!!
The A/C in our room wasn't cooling and the staff did not hesitate to move us to a room.. excellent service!
Large Rooms, Clean, and by far thr best bathroom and shower pressure in Mexico!!
The A/C in our room wasn't cooling and the staff did not hesitate to move us to a room.. excellent service!
David
5 Star Hotel, with great people, good Wifi, clean room with nice design. Very helpful nice people working at the hotel.
Would recommend this hotel, book it.
Would recommend this hotel, book it.
Elham
Very very nice staff. Good AC.
Very stingy with soaps, shampoo, breakfast, and towel exchanges. Our room seemed unclean when we entered. Stains on pillows and blankets plus the floor was dusty.
They offer overpriced tours and rentals compared to the ones in the city.
Very stingy with soaps, shampoo, breakfast, and towel exchanges. Our room seemed unclean when we entered. Stains on pillows and blankets plus the floor was dusty.
They offer overpriced tours and rentals compared to the ones in the city.
Jaime
Friendly staff
Miguel A
Good place
Jamilla
Great option for a short stay. The staff members were very friendly and gave great local restaurant recommendations. Also, the onsite restaurant offered a delicious breakfast for only $9 usd!
Narda Elena
Comodo y centrico
Hotel pequeño pero muy limpio y confortable. Muy buen tamaño los cuartos, buen clima para el calor que hace. Esta localizado cerca de varias agencias de auto lo cual nos facilito el recoger y entregar nuestro auto rentado.
Jodina
Stayed here during down-season so nice and quiet and had the poolside to myself! Everyone on reception was helpful and friendly and spoke English well! I didn't even think to check but there is no elevator at the property, luckily I was on the second floor and I could manage my bags.
The rooms are nice and big, with spacious balcony and I like that the vines and plants provide some natural privacy on the balcony.
Room was very clean, bed very comfortable, good amenities (strong AC, hand wash, shower gel, face tissues, complimentary water, fridge, safe etc).
Only thing I would say is some parts of the room look a bit worn e.g chip in the wooden door, rust on shower head…but this did not take away from the stay I don’t think.
The rooms are nice and big, with spacious balcony and I like that the vines and plants provide some natural privacy on the balcony.
Room was very clean, bed very comfortable, good amenities (strong AC, hand wash, shower gel, face tissues, complimentary water, fridge, safe etc).
Only thing I would say is some parts of the room look a bit worn e.g chip in the wooden door, rust on shower head…but this did not take away from the stay I don’t think.
Alejandro
The staff of the restaurant were not too friendly 🙄
Nimcy
The room was spotless. The staff is friendly and helpful. I loved the location. The hotel is a couple of blocks away from the center of the town. So it’s quiet yet easy access to restaurants, taco stands, bank and diving options.
I would stay here every trip.
I would stay here every trip.
Carlos
The Best hotel in town
Every think was great
YESHAYAHU
There is no elevator although it's a 3 floor hotel with a rooftop restaurant.
TONYA F.
I love this hotel. It was the cutest hideaway gem in Tulum. Beautiful. Everything was outstanding. TheEmEkThaiallllthatcanpricing. Amazing!
Gustavo I
Limited parking area
Verified traveler
The stay was mostly good. Disappointed to have no coffee in the morning. There was a breakfast available after traversing 7 flights of stairs for about US$7. Our A/C was broken. And it was very hot. The plunge pool was wonderful and the bed was very comfortable. The water in the shower was hot or miss. Either none at all, with largish brown particles- or just fine. We will not visit Tulum again for a number of reasons. Not just because of the hotel. Staff were mostly friendly and helpful.
Lawrence
Hidden Gem!
Highly recommend this hidden gem in b
Highly recommend this hidden gem in b
Libbie
We loved our stay here, such a reasonably priced hotel with big spacious room and clean facilities. Just round the corner from all the lovely bars and eateries. Would definitely return!
Ricardo
The installation is pretty. However, the hotel is very stingy with the towels and soap. In addition, the parking is very limited
Sébastien
Elements is a very nice hotel!! Staff was very nice! Only downside, the bed had brown stains and hair when we checked in and weirdest thing… they don’t have spare sheets or bedcovers… I even went to the maintenance closet with the front desk guy, there was nothing!! But hey…. It’s Mexico! General cleanliness of the property is so so, but you need to take in consideration that it is a very cheap, hotel an open building! Compared to prices of other property around, I would say that it is a very good deal!
Walkable distance to good restaurants and bars, be sure to try the fish n chips stand next door, Pepa Pez! Amazing food and great service!
If it weren’t for the dirty bedding and the upsetting fact that they don’t have spares (which makes me wonder if they wash the sheets at all), I would have given a 5 star review!
Don’t refrain to go there though, as it is one of the best deals downtown!
Walkable distance to good restaurants and bars, be sure to try the fish n chips stand next door, Pepa Pez! Amazing food and great service!
If it weren’t for the dirty bedding and the upsetting fact that they don’t have spares (which makes me wonder if they wash the sheets at all), I would have given a 5 star review!
Don’t refrain to go there though, as it is one of the best deals downtown!
Location & surroundings
Elements Tulum Boutique Hotel
Av. Tulum entre Coba Sur y Escorpion, Tulum, Mexico
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Elements Tulum Boutique Hotel
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