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Kahatsa' Hotel Boutique

Riviera Maya / Playa del Carmen · Mexico

Av. Coba Manzana 59 Lote 2, Tulum CentroView location

9.0/10Excellent99 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort8.8/108.8
Condition9.0/109.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Kahatsa' Hotel Boutique

Nestled in the heart of Tulum, Mexico, our boutique hotel offers an exquisite retreat infused with the spirit of this extraordinary destination. Embracing the natural beauty and cultural richness of the Riviera Maya, our hotel provides an unparalleled experience, where comfort meets authenticity.

Each detail in our tranquil oasis is designed to foster relaxation, while our personalized services and world-class amenities invite guests to unwind and indulge. Welcome to a slice of paradise; welcome to your home away from home.

Whether you're seeking an intimate escape or a base to explore Tulum's stunning historical sites and vibrant cuisines, our boutique hotel stands as a sanctuary tailored to your desires.

Read more about this hotelShow less

With a stay at KAHATSA' boutique hotel in Tulum (Tulum City Center), you'll be within a 5-minute drive of Tulum Mayan Ruins and Tulum National Park. This hotel is 3 mi (4.9 km) from Tulum Beach and 10.5 mi (17 km) from Xel-Há Park.

Make yourself at home in one of the 32 guestrooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes.

Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided daily. Featured amenities include a business center, luggage storage, and an elevator.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Business facilities
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 15

Hotel policies

Private host property Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Important information

  • You need to know
    • Pool access available from 8:00 AM to 10:00 PM.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Sunday: 7:00 AM - 11:00 PM
    If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector and a fire extinguisher
  • Minimal age
    15
  • Spoken Language

    English

    Spanish

Nearby attractions

Hunab Lifestyle Center 0.8 km / 0.5 mi
Jaguar Park 1.2 km / 0.7 mi
Dos Aguas Park 1.3 km / 0.8 mi
Hospital de Tulum 2 km / 1.2 mi
Cenote Calavera 2 km / 1.2 mi
Tulum National Park 2.6 km / 1.6 mi
Tulum Tower 2.6 km / 1.6 mi
Acceso al Parque Jaguar 2.8 km / 1.7 mi
Temple of Doom 2.9 km / 1.8 mi
Jaguar Viewpoint Tulum 2.9 km / 1.8 mi
Tulum Mayan Ruins 3.2 km / 2 mi
Casa del Cenote 3.5 km / 2.2 mi
Temple of the Frescoes 3.5 km / 2.2 mi
Temple of the Descending God 3.6 km / 2.2 mi
Área de Protección de Flora y Fauna Jaguar 3.7 km / 2.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 32
  • hotel
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • 24-hour reception
  • Late Check-outExtra charge
  • Wi-fi
  • Airport ShuttleExtra charge
  • Hotel safe
  • Bicycle storage
  • Sun terrace
  • Private pool: 1
Show 7 more facilities & services
  • Electric kettle
  • Towels and bed linen
  • Conference room: 1
  • Business centre
  • Outdoor Rooftop Swimming Pool: 1
  • MassageExtra charge
  • Breakfast
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE ONE BEDDOUBLE • DELUXE ONE BED • 1 Bedroom • 30 m²DBL.1B-DX
    DOUBLE DELUXE ONE BEDPhoto unavailable10 photos

    Kahatsa' Hotel Boutique

    DOUBLE DELUXE ONE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.1B-DX

    Room amenities

    • Wheelchair-accessible
    • Housekeeping
    • Bathrobes
    • Background music
    • Toiletries
    • Wi-fi
    • Living room: 1
    • Safe
    • Tea and coffee making facilities
    • Internet access
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDS • 1 Bedroom • 29 m²QUA.2B
    QUADRUPLE TWO BEDSPhoto unavailable7 photos

    Kahatsa' Hotel Boutique

    QUADRUPLE TWO BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B

    Room amenities

    • Hairdryer
    • Internet access
    • Tea and coffee making facilities
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • 220V power supply
    • Background music
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Kahatsa' Hotel Boutique

9.0
Excellent
99 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
8.8 /10
Condition
9.0 /10
Amenities
8.8 /10
50 reviews shown
10/10
Exceptional
22 Apr 2026
Joseph
The rooms were clean and comfortable. The staff was helpful and friendly. The Breakfast was excellent. We liked spending the evening relaxing at the pool. It is very close to Tolum. Parking is on the street.
Family_with_children
8/10
Excellent
18 Mar 2026
Catherine
Nice hotel with a lovely rooftop pool. Room was attractively & thoughtfully decorated. The only window we could open in the room was in the bathroom. We missed a
10/10
Exceptional
26 Feb 2026
Michael
Clean comfortable room. Pleasant and very efficient staff. I found everyone to be friendly. I would consider staying here again and would recommend it to others.
Self
8/10
Excellent
26 Feb 2026
Rochelle
The room was clean. The staff was helpful and accommodated an early check in without advance notice. The hotel atmosphere is relaxing. Breakfast was tasty.
8/10
Excellent
23 Feb 2026
Jon
The room was nice and clean, however some of the towels/bath mat had seen better days - ripped. The staff were helpful and the breakfast provided a good start to the day.
Self
10/10
Exceptional
17 Feb 2026
geoffroy
Really great and charming atmosphère!
I liked everything
The only disappointment was a swimming pool, quite small and in the shades
Staff was lovely and the breakfast very good
For the price, you can go there!
Family
8/10
Excellent
30 Jan 2026
Tracy
Clean, comfortable, basic room. Bathroom needed some maintenance but all in all it was fine.

Location is fantastic

10/10
Exceptional
15 Jan 2026
Duncan
We loved this hotel. The room was clean, spacious and quiet. The staff was very friendly helpful, and the location was perfect. Highly recommend. A+
Leisure Partner
10/10
Exceptional
12 Jan 2026
Martin
NA
Leisure Family_with_children
10/10
Exceptional
06 Jan 2026
Audrey
Very cute and comfortable hotel in a great location. Staff was very helpful and the breakfast was a nice bonus!
Leisure Friends
10/10
Exceptional
03 Jan 2026
Riley
Clean room, kind staff, perfect location!
10/10
Exceptional
28 Dec 2025
Hector
Staff, clean rooms, decoration
Leisure Family
10/10
Exceptional
13 Sep 2025
Charles
The staff were very friendly and gave me great options for sight seeing and food options. I will definitely come back to stay.
Leisure Self
6/10
Pleasant
02 Apr 2025
Thomas
The property needs some basic attention. However for the price it was worth it. A couple of things to note. They need to clean the bathroom drains. The first room I was checked into was stinky. The smell was coming from the drains. The second room was better but the drains in the shower and sink were slow and made the bathroom smelly. But not the room. Clean the drains! I didn’t try the breakfast included. Across the street is a nice cafe with good coffee and breakfast items. Lastly, I only saw two rooms but it appeared that most rooms have no windows or a small column window by the front door. I’ve never experienced a windowless hotel before. I wouldn’t stay, again.
Leisure Self
6/10
Pleasant
24 Feb 2025
Estela Uribe

Nice Hotel - but not our kind of “Namaste”!

This is a nice hotel- hard to see the entrance from the street - even the taxi driver was not sure of its location. I have VERY mixed feelings about this hotel. It looked Very clean but two things that stood out - the fitted bed sheet was stained with what looked to be blood (apparently the wash didn’t take it out) and the electric kettle was quite rusted inside. The staff was apologetic for the dirty sheet and we were given another room (it had two full beds and not the king that we had in the other room). I forgot to mention the rust issue but I hope they get this feedback and look into it.
Partner
6/10
Pleasant
07 Feb 2025
Robert

Kahatsa

No phone in room, no ice machine.Staff was very helpful. Good breakfast included. Special taxi rate if they call for you. Rooftop pool was very nice. Great location. Cleaning staff excellent! WhatsApp # is useful.
Partner
10/10
Exceptional
06 Feb 2025
Adriana

Great experience

My stay was great! My room was ready early. Staff was very friendly and accommodating, I forgot a charger and they were more than happy to assist. Room was very cute and the diffuser was on when I walked in. Very relaxing. Breakfast is included which is great! Hotel is also across the street from a supermarket and close to a lot of souvenir shops and restaurants.
Self
10/10
Exceptional
24 Jan 2025
RACHID
Great staff
10/10
Exceptional
11 Jan 2025
Matteo
Superb hotel!
10/10
Exceptional
28 Dec 2024
Raynoa
The hotel was very clean, comfortable and the staff was very friendly and attentive. The location was perfect, was safe and walkable to many restaurants and shops and supermarket across the street. Street parking was always available.
Leisure Partner
8/10
Excellent
28 Nov 2024
Mackenzie
Property felt safe and secure. Staff were very friendly and helpful. Wifi was bad and breakfast could have included some various condiments, but was otherwise decent for an included deal.
Leisure Partner
10/10
Exceptional
17 Nov 2024
Sean
Very friendly and helpful staff. Great location to see the sights. My only complaint would be the hotel is located on a busy road with lots of noise. The hotel is clean and well maintained.
Leisure Partner
10/10
Exceptional
30 Jul 2024
Norma
Excellent hotel. Clean and peaceful. Wonderful staff!
Leisure Family
10/10
Exceptional
10 Jul 2024
Anand
This is a hidden gem in Tulum. Excellent staff. Zen vibes. Every detail with an artistic touch. Great water pressure. Very clean. Very safe part of town. Next to Supermarket! The best bang for the buck in Tulum.
Leisure Family
10/10
Exceptional
15 Jul 2026
David
Sejour en famille excellent. Un personnel très aimable et serviable.
Établissement cosy et très propre.
Chambre avec clim et ventilateur au plafond.
Belle salle de bain.
Une piscine sur le toit de l’hôtel.
Nombreuse restauration à côté. Du tacos street Food à 10 mètre (excellent) à d’autre établissement recommandé par la réception.
L’établissement n’a pas de parking privé mais il est très facile de se garer
Je recommande
Friends_and_family Family
10/10
Exceptional
08 Jun 2026
THIAGO
Tive uma ótima experiência neste hotel em Tulum. As instalações são muito limpas e bem cuidadas, e o quarto estava sempre organizado e confortável. A equipe merece destaque pela simpatia, competência e disposição em ajudar, tornando a estadia ainda mais agradável.

O ambiente do hotel tem uma proposta alternativa e diferenciada, criando uma atmosfera interessante e alinhada com o estilo de Tulum.

Como sugestão de melhoria, acredito que o café da manhã poderia oferecer mais opções ou porções mais generosas. Para hóspedes que costumam fazer uma refeição mais reforçada pela manhã, a oferta atual pode ser um pouco limitada.

No geral, foi uma experiência muito positiva e eu recomendaria o hotel para quem busca conforto, limpeza e um ambiente único em Tulum.
Partner
10/10
Exceptional
30 May 2026
Saulo
Muy bonito, agradable y cómodo. Una atención muy puntual
Partner
10/10
Exceptional
25 May 2026
armando noe
Es uno de los mejores hoteles que me he hospedado , valor precio - calidad RECOMEDNADO 100%
8/10
Excellent
24 May 2026
Sara
Hotel con buena relación calidad precio, aparcamiento fácil en la calle, personal muy atento desayuno suficiente, piscina en la terraza muy acogedora
Friends_and_family Family
10/10
Exceptional
07 Apr 2026
serge
La piscine sur le toit un plus
La chambre est propre et l'odeur est agréable
Le personnel est très gentil et serviable
Friends_and_family Family
10/10
Exceptional
05 Mar 2026
Miguel Angel Gutierrez
El parque jaguar y zona hotelera está cercana, muy limpio y excelente opción
Tuve vacaciones con mi bebé y amablemente nos prestaron un corral, muy amables
Family_with_children
8/10
Excellent
02 Mar 2026
Caroline
Small hotel, but still clean and modern. It’s great place to live if you plan to do excursions during the day, but still want a decent fresh room at night. The biggest down side was that the pool area gets shadow in the afternoon an evening.
Partner
8/10
Excellent
02 Mar 2026
Lil
Ok
Friends_and_family Friends
8/10
Excellent
20 Feb 2026
Bo Gunnar
Trevligt och smakfull inredningen.
Personalen mycket hjälpsamma och trevliga.
10/10
Exceptional
14 Feb 2026
marisca
De kamer was prachtig, ruim en fijne bedden. Ruime badkamer.
Personeel was top! Super vriendelijk en behulpzaam. We mochten voor een klein bedrag later uitchecken.
Locatie was heel fijn; supermarkt en restaurants en bushalte op loopafstand
Leisure
8/10
Excellent
01 Feb 2026
Juan Carlos
Muy bueno
Friends_and_family Friends
10/10
Exceptional
30 Jan 2026
Tarja
Erittäin siisti ja iso huone! Kiva boho-sisustus ja suihkussa poikkeuksellisen hyvä paine ja aina lämmintä vettä saatavilla. Hotellin sijainti on hyvä ja vaikka se on vilkkaan tien varrella, ei huoneisiin kuulunut liikenteen ääntä.
Partner
10/10
Exceptional
23 Jan 2026
Alexandro
Todo cool
8/10
Excellent
17 Jan 2026
CHANTAL
Chambre très bien aménagée et zen mais humidité élevée. Bon rapport qualité/prix.
Leisure Partner
8/10
Excellent
17 Jan 2026
Vianney
This hotel was nice, room was clean and inviting. Sadly, due to heavy rain, you could smell the mold or something that wasn't very nice. But that was in the open area as the corridors had no window/wall to one side.

The breakfast was nice, fruits, eggs with ham or chorizo or vegetable (or all in one), bread (and you could get more if you ask), coffee, tea or water.

The location is close to both the public beaches and the ruins. We had a van, and although we had to park public, nothing happened to it, so I would say it is a calm area.

The personnel was very friendly and helpful.
Friends_and_family Family
10/10
Exceptional
12 Jan 2026
Alejandro
Muy buen servicio y limpieza
Leisure Friends
4/10
Poor
06 Jan 2026
Caitlin
The hotel itself in terms of the lobby, pool and breakfast area is fine especially for a short term stay. The issue was our room. We were given room #3 on the ground floor. No windows in the room and the bathroom smelled like sewer. The bathroom had one tiny window and when we opened it we were hit was an even worse overwhelming smell of sewage. It looked like there was a pipe emptying there and brown water, likely sewage, everywhere. Truly disgusting. Thankfully we were there for only one night but if you do book this hotel for any amount of time, avoid this room at all costs.
6/10
Pleasant
04 Jan 2026
URARA
部屋の隣のトイレのドアが床に引っかかり閉まらず、2〜30cm程開けたままで、トイレもシャワーも使わなければならなかった。
Leisure Family_with_children
6/10
Pleasant
03 Jan 2026
amador zacatsi
Sin comentarios
8/10
Excellent
01 Jan 2026
Sandra len
Wi-fi fraco, TV sem canais, somente com streaming próprio
Friends_and_family Family
10/10
Exceptional
29 Dec 2025
PALOMA DALILA
El hotel esta muy bonito y muy limpio. La llegada fue muy sencilla y el cuarto estaba ambientado con sonidos relajantes y aromaterapia, lo que me pareció precioso y un detalle muy acogedor jejeje
Enfrente queda el Chedraui select, me pareció muy conveniente.
El desayuno que nos ofrecieron fue café, huevo y fruta. Delicioso y muy atentos los chicos.
Lo único malo es que no hay estacionamiento, pero si lo señala en la descripción. Se puede estacionar en la calle y hasta eso no batallamos por encontrar lugar.
Tiene elevador para acceder a tu cuarto.
La entrada si es un poco complicada para personas que tengan limitados los movimientos.
Si lo recomendaría y por supuesto que volvería a hospedarme allí.
Leisure Family
6/10
Pleasant
27 Dec 2025
ALFSSON
Ja nationalparken låg nära
Friends_and_family Family
10/10
Exceptional
14 Dec 2025
Alexandro
Muy padre el hotel me hospedaré de nuevo en diciembre la gente es muy atenta
Business Self
10/10
Exceptional
28 Jul 2025
RUBEN
Me gusto la alberca, todo muy bien
10/10
Exceptional
27 Jul 2025
Jennyfer
El trato del personal de excelente buena ubicación y todo excelente

Location & surroundings

Kahatsa' Hotel Boutique
Av. Coba Manzana 59 Lote 2, Tulum Centro, Tulum, Mexico

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Kahatsa' Hotel Boutique

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