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Nativ Tulum Hotel Boutique

Riviera Maya / Playa del Carmen · Mexico

Calle Neptuno Ote Entre Calle Beta Sur Y Calle OriView location

6.8/10Good26 Reviews
Cleanliness6.8/106.8
Service6.8/106.8
Comfort7.0/107.0
Condition6.8/106.8
Neighborhood7.6/107.6
Amenities6.6/106.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Nativ Tulum Hotel Boutique

Located in the heart of Tulum's City Centre, Nativ Tulum Hotel Boutique offers a convenient base for exploring the region's natural wonders. A short drive takes you to Tulum National Park and Gran Cenote, while the Tulum Mayan Ruins and Playa Paraiso are also easily accessible.

This hostel boasts an outdoor pool, bicycle rentals, and complimentary Wi-Fi. Guests can also enjoy concierge services and a shared television area. Further amenities include a 24-hour front desk, luggage storage, laundry facilities, and free self-parking. A roundtrip airport shuttle is available for a surcharge.

Dining options include a grocery/convenience store and limited room service, plus easy access to ten nearby beach bars. Each of the two individually decorated guestrooms features a microwave, LED television, and cable programming. Guests can prepare meals in the communal kitchen. Bathrooms include rainfall showerheads and hair dryers.

Read more about this hotelShow less

With a stay at Nativ Tulum Hotel Boutique in Tulum (Tulum City Center), you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. This hostal is 3.8 mi (6.1 km) from Tulum Beach and 11.1 mi (17.9 km) from Xel-Há Park.

Make yourself at home in one of the 2 individually decorated guestrooms, featuring microwaves and LED televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 AM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 15

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • 24-hour pool access
    • Contactless check-out is available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    15
  • Optional fees
    • Airport shuttle fee: USD 100.00 per vehicle (one way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Dos Aguas Park 0.3 km / 0.2 mi
Hospital de Tulum 1 km / 0.6 mi
Hunab Lifestyle Center 1.8 km / 1.1 mi
Jaguar Park 1.9 km / 1.2 mi
Temple of Doom 2.6 km / 1.6 mi
Cenote Calavera 2.7 km / 1.7 mi
Holistika Art Walk 2.8 km / 1.8 mi
Tulum National Park 3.3 km / 2.1 mi
Tulum Tower 3.4 km / 2.1 mi
Acceso al Parque Jaguar 3.7 km / 2.3 mi
Jaguar Viewpoint Tulum 3.9 km / 2.4 mi
Tulum Mayan Ruins 4 km / 2.5 mi
Casa del Cenote 4.3 km / 2.7 mi
Temple of the Frescoes 4.3 km / 2.7 mi
Temple of the Descending God 4.3 km / 2.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 2
  • hostel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Bicycle hire service
  • Garden
  • Concierge
  • Luggage room
Show 4 more facilities & services
  • Grill/BBQ
  • Outdoor freshwater pool: 1
  • TV lounge
  • Picnic
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE THREE BEDSSUITE • THREE BEDSSUI.3B

    Photos are not available for this room type.

    Nativ Tulum Hotel Boutique

    SUITE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Nativ Tulum Hotel Boutique

6.8
Good
26 Reviews
Cleanliness
6.8 /10
Service
6.8 /10
Comfort
7.0 /10
Condition
6.8 /10
Neighborhood
7.6 /10
Amenities
6.6 /10
19 reviews shown
4/10
Poor
31 Jul 2019
Verified traveler
The stay was ultimately disappointing and awkward. It was a shame, as we liked the room and the pool courtyard.

Unfortunately, we had an incident where money was stolen from our room. I had hidden some US dollars, which to find you would have to look through my things. Whilst we were away from the room, someone had gone through my stuff and taken some money.

When I told the reception staff they said that I had to wait until the next day to talk to the boy who cleaned the room. He said that I was checking out, however I was not checking out for another day (which seemed to suprise him)

The next day I asked the reception staff what was happening. He said that the cleaning boy (who I think was his son) had not taken anything. He went on to say that you should not leave things lying around in your room.
I stopped him there and said: 1. The money was hidden and you'd have to search for it and 2. There is a level of trust at a hotel that you can leave your possessions in it without them being stolen. He then said Ok and that I would need to talk to his boy.

About 15mins later the reception staff and the cleaning staff came to find me and he said he did not take anything. I said that's what anyone would say and somehow my money is missing.
The reception staff then asked if I wanted my money back, which I obviously answered yes to.
After some time he came to find me again and gave me 50US dollars and made me sign 2 different pieces of paper
Leisure Partner
4/10
Poor
25 Mar 2019
Verified traveler
Three of the five lights in the room did not work. The overhead fan did not work. Bathroom was not that clean.
10/10
Exceptional
05 Jan 2019
Verified traveler
Good secure location. Room very clean, hot water, nice fixtures. Quiet. 10/10 would recommend, but book early and on Expedia or you will pay 3 times as much in person
Leisure Partner
10/10
Exceptional
31 Oct 2018
Ann
Really nice place to stay as very central to all amenities. Staff very friendly and helpful.Nice pool.
10/10
Exceptional
15 Mar 2018
Ian

Expectations Surpassed! :-D

My two-week experience at Hostal Nativos has been nothing short than amazing, supporting my brief Tulum stay!
The staff is friendly, knowledgeable, and social -- always ready to help out!
The installations are even better than what is shown on the pictures -- I was expecting less and was very surprised with the actual situation!
I totally recommend! <3
2/10
Poor
04 Oct 2020
Joseluis
No esta abierto,lo anuncian como hotel y es un hostel, no hay nadie, en ese lugar ,es un engaño..mas aun nadie se quiere hacer cargo de la devolucion de mi dinero... es una farsa
Leisure Self
8/10
Excellent
07 Mar 2020
Verified traveler
Schönes Haus, gutes Frühstück, gut ausgestattete Küche.
Personal teilweise superfreundlich. Ansonsten eher gelangweilt und wenig informiert. Ohne Trinkgeld wurde lediglich am ersten Tag sauber gemacht. (eher ein kurzer Check, ob Wertsachen im Zimmer sind). Während des Aufenthalts wurde im Nebenzimmer Geld gestohlen. Polizei kam nur durch permanentes Anfordern. Jedoch keine Konsequenz. Schriftliche Bestätigung wurde verweigert. Auch wenn wir nicht betroffen waren, bleibt ein schlechtes Gefühl!
Leisure Partner
6/10
Pleasant
16 Feb 2020
Torill M

Stay away

Very dirty, the staff is lazy, horrible breakfast, coffee was only nescafe. Bedsate ok, but the rooms is full of mosquitos and cokroaches. It was many dead cockroaches layong around in the room. They didnt bother to was it out before I asked to horrow the washing gear. We got a spray to desinfect the room. Do not revommend
Friends_and_family Friends
6/10
Pleasant
15 Feb 2020
Verified traveler
No cuentan con agua caliente, ni funciona buen la regadera, el wifii y televisión
Leisure Partner
8/10
Excellent
12 Feb 2020
Verified traveler
La habitacion se veia que no le daban mantenimiento, ya que habian muchas telarañas en el baño y techo
El area de comida y desayuno todo bien
Leisure Friends
6/10
Pleasant
26 Jan 2020
Verified traveler
La temática del hotel es muy cool, es un lugar lleno de tranquilidad
6/10
Pleasant
25 Jan 2020
Verified traveler
Me gustó solo la cama está muy cómoda para dormir
Todo lo demás está mal hecho los baños que son compartidos están muy sucios la verdad creo que no hay empleados de limpieza pero si lo que quieren es no pagar caro pues esta es la opción
Leisure Partner
8/10
Excellent
24 Jan 2020
Verified traveler
War sauber und freundliches personal.
Recht gute lage
Leisure Friends
4/10
Poor
23 Oct 2019
Verified traveler
הגענו לקבלה, הפקיד לא ראה את ההזמנה שלנו במחשב ולא ידע אפילו אנגלית בסיסית כדי לתקשר.בסוף תקשרנו איתו דרך גוגל טרנזלייט. דיברנו בצ'ט עם נציגת hotels (יעילה מאוד) שניסתה להשיג את המלון בטלפון בלי הצלחה. גם כשביקשתי מהפקיד מספר אחר אף אחד לא ענה. בסוף היא שלחה להם מייל, והפקיד התעקש שלא שילמנו מראש למרות שהיה כתוב במפורש (באנגלית) שכן. אחרי ששכנעתי אותו הוא החליט ששלמנו על חדר עם מקלחות משותפות (הפקיד עצמו היה נחמד וניסה לעזור,אבל קשיי התקשורת והוראות שקיבל מהבוס שלו לא אפשרו לו) . בשלב הזה אפילו נציגת הוטלס לא הצליחה לעזור כי היא לא תפסה אף אחד. דרשנו לדבר בטלפון עם המנהל שידע אנגלית מגומגמת וגם זה דרש ויכוח ולא עזר. בסוף התפשרנו על מקלחות משותפות, אחרי שעתיים(!) של צק אין בחום בלי מזגן. בערב גילינו שאין בכלל מים חמים במקלחות וברור שזה לא נאמר בשום שלב. ביום האחרון ביקשנו לצאת בשעתיים איחור, והם לא הסכימו (גם הפקידה הזו לא דיברה אנגלית) רק אחרי שביקשנו כמה פעמים הם הסכימו לשעה איחור. אומנם הם לא חייבים, אבל גם בצק אין וגם בצק אאוט ההוסטל היה כמעט ריק לחלוטין ולא היתה שום סיבה לא לתת לנו חדר נורמלי ויציאה בשעתיים איחור אחרי כל האי נעימות שנגרמה לנו בגללם. יש בריכה, אבל היא נראתה לא נקייה וויתרנו. לטובה- המיקום היה לנו נח, החדר עצמו היה נעים עם מזגן, מקרר, מיקרו וכספת מפתח (לא קוד), יש מטבח משותף והשירותים המשותפים היו נקיים, כך שמי שמחפש חדר עם מקלחות משותפות יכול להסתדר, אבל חווית השירות כל כך רעה שחבל להסתכן.
Partner
6/10
Pleasant
01 May 2019
Verified traveler
No gustar baño comunitario. Lo demás está muy bien
Leisure Partner
8/10
Excellent
04 Jan 2019
Verified traveler

Nettes Hotel etwas vom Touri-Trubel entfernt

Beißender Geruch im Zimmer (Evtl. Lack oder Farbe). Haben dann für die erste Nacht ein Upgrade bekommen, die 2te Nacht mussten wir aber leider wieder in das andere Zimmer, weil alles andere ausgebucht war.
Es wurde jedoch mir Raumerfrischer versucht den Geruch zu überdecken und mit angeschalteter AirCon war es dann auch akzeptabel.
Staff war stets hilfsbereit.
Partner
8/10
Excellent
11 Feb 2018
ap

バックパッカーに最適

ADO、コレクティーボどちらの到着地からも徒歩で行けます。毎日マメにお掃除されており、ドミベッド清潔。ベッドカーテン付き。キッチンあり。公共用的なシャワー、トイレが設置されてあり混まない。(ただし温水が出るのは二階の共用ユニット1つのみ!)朝ごはん豊富。シャワー排水はどこもつまり、流れるのがすごく遅いです。フロント対応が親切です。
2/10
Poor
13 Jan 2018
ricardo

No se respeto mi reservación

Al llegar nos dijeron que no tenían camas disponibles y cuando pretendían entregarnos las habitaciones estás no estaban listas por lo que nos tuvimos que retirar del hostal
6/10
Pleasant
06 Jan 2018
Verified traveler
Hostel extremamente simples, ok de limpeza. Bem localizado. Para um quarto com mais de 12 camas, o preço é muito alto.

Location & surroundings

Nativ Tulum Hotel Boutique
Calle Neptuno Ote Entre Calle Beta Sur Y Calle Ori, Tulum, Mexico

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Nativ Tulum Hotel Boutique

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