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Maison Tulum

Riviera Maya / Playa del Carmen · Mexico

Calle Alfa Norte Esquina Con SagitarioView location

8.6/10Excellent567 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.4/108.4
Condition8.4/108.4
Location8.2/108.2
Neighborhood7.8/107.8
Value7.2/107.2
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Maison Tulum

Those wishing to escape the hustle and bustle of daily routine will find peace and tranquillity at this establishment. Maison Tulum offers Wi-Fi internet connection in communal areas. There is no 24-hour reception.

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With a stay at Maison Tulum, you'll be centrally located in Tulum, within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. This hotel is 4 mi (6.4 km) from Tulum Beach and 11.1 mi (17.9 km) from Xel-Há Park.

Make yourself at home in one of the 8 air-conditioned rooms featuring minibars. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Noise-free rooms not guaranteed Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: MXN 500 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 18 years old
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Rollaway bed fee: MXN 200.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Dos Aguas Park 0.2 km / 0.1 mi
Hospital de Tulum 0.6 km / 0.3 mi
Cenote Calavera 2.3 km / 1.5 mi
Hunab Lifestyle Center 2.4 km / 1.5 mi
Jaguar Park 2.5 km / 1.6 mi
Holistika Art Walk 2.8 km / 1.8 mi
Tulum National Park 3.5 km / 2.2 mi
Tulum Tower 3.5 km / 2.2 mi
Tulum Mayan Ruins 4.1 km / 2.6 mi
Gran Cenote 4.2 km / 2.6 mi
Acceso al Parque Jaguar 4.4 km / 2.7 mi
Casa del Cenote 4.4 km / 2.7 mi
Temple of the Frescoes 4.4 km / 2.7 mi
Temple of the Descending God 4.5 km / 2.8 mi
Jaguar Viewpoint Tulum 4.5 km / 2.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 8
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Multilingual staff
  • Garden
  • Terrace
  • Luggage room
  • Restaurant
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room DELUXE NON SMOKINGRoom • DELUXE NON SMOKINGROO.DX-NM

    Photos are not available for this room type.

    Maison Tulum

    Room DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Maison Tulum

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PENTHOUSESUITE • PENTHOUSESUI.P6

    Photos are not available for this room type.

    Maison Tulum

    SUITE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Maison Tulum

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PENTHOUSE WITH VIEWSSUITE • PENTHOUSE WITH VIEWSSUI.P6-WV

    Photos are not available for this room type.

    Maison Tulum

    SUITE PENTHOUSE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PENTHOUSE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.P6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ECONOMYAPARTMENT • ECONOMYAPT.EY

    Photos are not available for this room type.

    Maison Tulum

    APARTMENT ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Maison Tulum

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PENTHOUSEDOUBLE • PENTHOUSEDBL.P6

    Photos are not available for this room type.

    Maison Tulum

    DOUBLE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE QUEEN BEDSTUDIO • DELUXE QUEEN BEDSTU.DX-QN

    Photos are not available for this room type.

    Maison Tulum

    STUDIO DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Maison Tulum

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BEDSTU.DX-KG

    Photos are not available for this room type.

    Maison Tulum

    STUDIO DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Maison Tulum

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Maison Tulum

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Maison Tulum

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 BedroomDBL.DX

    Photos are not available for this room type.

    Maison Tulum

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM

    Photos are not available for this room type.

    Maison Tulum

    DOUBLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE CITY VIEWSTUDIO • DELUXE CITY VIEWSTU.CV-DX

    Photos are not available for this room type.

    Maison Tulum

    STUDIO DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    Maison Tulum

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Maison Tulum

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Maison Tulum

8.6
Excellent
567 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.4 /10
Location
8.2 /10
Neighborhood
7.8 /10
Value
7.2 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
16 May 2026
Maricruz
The owner of the establishment was very kind and helpful and was attentive to all of our needs. The bathroom had low shower pressure but overall got the job done. The room was small but enough space for me and the other person I was traveling with, the beds were very comfortable and spacious. The AC worked great got very cold at night. The parking is on the street, which is fine. The rooftop of the place was spectacular. The place had three cats that were the most adorable. Overall, I would recommend to stay here. You get easy access to a lot of of the restaurants that are about walking distance. The place really gives you a homey vibe. And the restaurant that’s attached to the building has very good breakfast for a reasonable price perfect for just wanting to get up and get breakfast.
Family
10/10
Exceptional
19 Mar 2026
Alison
We only used the kitchen for snacks, but the fridge was really useful and we were able to make ice in the little freezer compartment. There were lovely plates and bowls which we used.
Partner
10/10
Exceptional
01 Mar 2026
Caroline
Maison Tulum is lovely to be near the main street (Avenida Tulum). The location is a 5min walk from the street for great access to public transport, tour companies, markets, and food carts. The hotel is artistic with cool architecture, tropical plants, a quiet patio with hammocks, and colourful decorations. It is a safe location, and there are also jugs to refill water available, and many cute cats wandering around. Our room was large and clean with a nice kitchen and bathroom, good wifi, and great hot water. We were able to get beach towels for a refundable deposit. The main street of Tulum is very, very loud at night, so being a few streets away was appreciated. That being said, we had some noise at night from one vendor who honks a horn while passing by (not something the hotel can control) and from the cats howling at each other. Nonetheless we still had decent sleep, but I'd recommend bringing some earplugs. The on-site manager Guillermo was a little stern when we first arrived, but we suspect he was having a rough day as after this he was very attentive and friendly with us. The complimentary breakfast is small but helpful. Upon arrival we had bread with jam and butter, small fruits, and yogurt in our fridge. The second night we sadly never got a breakfast, and the rest of our nights we had bread with jam and butter and small fruits (no yogurt). Some better consistency would be nice, but it was okay. Overall I would stay again for the safety and convenient location.
Family
10/10
Exceptional
12 Feb 2026
Sharon and Gary
We returned again for the third time as this hotel & staff are amazing.
10/10
Exceptional
30 Nov 2025
Carl
We loved our stay. The place is beautiful and we can’t wait to return.
Leisure Family_with_children
6/10
Pleasant
30 Nov 2025
Bharat Bhushan
If you want different experiences from regular hotels you can stay .. this is not hotel or Airbnb or house it’s something.. 100$ per night not worth. Area is completely slum
Leisure Family
10/10
Exceptional
09 Nov 2025
Thomas
Just an incredibly lovely place. Great location in centro, near the bus station, with charming decor (plus resident gatos!) and a great rooftop to enjoy. Guillermo, the manager, was extremely helpful and allowed me to leave my luggage in the office until check in time. Instructions for the room (and the various keys) were clearly delineated. The continental breakfast (which some have groused about) was adequate--this isn't the Holiday Inn or other generic chain. I added an americano from the café downstairs (also lovely) and enjoyed it on the rooftop in the morning.

Only regret was that I couldn't stay another day or three, but I would (and will) return. Thank you!
Self
6/10
Pleasant
10 Jun 2025
geidhy

“Free Breakfast”

It was cute but i was disappointed with the “free breakfast” literally two slices of bread in ziplock bags, while downstairs its a full cafe. In my opinion don’t promote free breakfast.
10/10
Exceptional
04 May 2025
HAIYAN
Love Maison Tulum
Self
10/10
Exceptional
24 Jan 2025
Josefina

Great hotel great price!

Guillermo welcomed U.S. and escorted U.S. to our room which was the best room. When I mentioned I had trouble walking up stairs he was willing to change us to accommodate me. He was so helpful and kind. I loved the feel of being in the jungle and the restaurant was pure joy and so delicious. I loved staying there. Highly recommend it!
Friends_and_family Family
10/10
Exceptional
18 Jan 2025
Paul

Maison Tulum

Guillermo is a gracious and welcoming host in the beach town of Tulum. The small Maison Tulum has been decorated in an artful, quirky, colourful way to look like it's right in the jungle, and it's very captivating and surprising at every turn. There's a very good restaurant attached - perhaps operated separately - that serves breakfast and lunch. And the ADO bus terminal is just two blocks away, very convenient.
Partner
4/10
Poor
02 Jan 2025
ANTHONY

Not so great

Old, not in good condition, shower leaked, only 1 pillow, no blanket. Wouldn't go back.
Partner
6/10
Pleasant
07 Dec 2024
Elaine

Nice place but…

We booked the ground floor suite which would have been nice if not for that annoying sewer smell. We had to buy a candle to get rid of it. The suite is large and comfortable with a nice secluded patio. But… no shampoo or conditioner, no bath mat, no hand towels, no dish cloth, no coffee machine, no chairs on our patio (We had to take the kitchen chairs out but were told not to leave them outside), little details lacking that would make it so much nicer. Cleaning is upon request. Other than that, the hotel is charming, colorful, with funky decorations and so many plants. The courtyard and rooftop terrace are cool. The adjoining restaurant is amazing. Location is two blocks from Tulum main road, walking distance from bus station. Lots of restaurant options around.
Partner
10/10
Exceptional
20 Nov 2024
Steve
This place was AWESOME. A little gem completely hidden away from all the hubbub, but easily walkable to it. Our room was large, had everything we needed, the bed was just the right kind of firm, the water was hot, And the owner/manager is beyond kind and attentive. We’ll definitely be back!
Leisure Self
8/10
Excellent
11 Oct 2024
John
Good location. Good service. Guillermo was nice and helpful. All in all a very good stay.
Leisure Family
10/10
Exceptional
23 Jun 2024
Jacqueline.
This was just the old historic feel I was looking for from days gone by and it was great! Lledro the mgr was always available and the breakfast/ lunch was excellent food wonderful Barrista and service!
Leisure Partner
8/10
Excellent
28 May 2024
veeraraghavan
we had comfortable stay
Leisure Family
10/10
Exceptional
16 Feb 2024
Rachel
Guillermo the manager was so welcoming and helpful. The property was beautifully decorated. Rooms were clean and bed comfortable. The breakfast was amazing and all the staff were extremely kind. Highly recommend this place.
Leisure Partner
10/10
Exceptional
30 Jan 2024
Edward
A very brief stay for just one night after arriving into Cancun and gerring the ADO bus down to Tulum.
Easy walk from the bus station a very friendly welcome from Guillermo and the room was clean and comfortable with a nice big bed.
Lush gardens and a cute parrot. Thank you
Leisure Partner
10/10
Exceptional
06 Jan 2024
Arturo
Very convenient place, cleaness is great and the place has a great vibe. Guillermo provided great host service!
Leisure Friends
10/10
Exceptional
22 Dec 2023
Julie

Will come back and stay again!

Clean. Very comfortable bed. Excellent location near main road and ADO bus terminal. Easy to walk neighborhood. I felt very safe. Guillermo was very courteous. Coffe shop employees very friendly and great coffee!
Self
10/10
Exceptional
19 Nov 2023
Theresa
I loved this small lively hotel in Tulum. Located perfectly close for walking to main commercial area but feeling further away than it is from all the tourist noise and busyness aLovely Little tropical courtyard, comfortable and pretty rooms that acknowledge the locale with art and decor. Guillermo the on-site proprietor is very friendly and helpful. Staff and cafe wonderful. Perfect!
Business_and_leisure Self
4/10
Poor
06 Aug 2023
Eric
Booked for a 7 day stay. Room was ok, but area surrounding the hotel was very noisy and not the best. Pictures and reviews I don’t think were a fair representation. We actually checked out the day after arrival and did not get a refund for the remaining stay. We didn’t care and went to another hotel and were much happier.
Leisure Friends
8/10
Excellent
09 Jun 2023
Tom
I liked that they stored baggage for us. The property was very close to the ADO bus stop so it was convenient to get to/from the hotel. The manager was also very nice. The rooms are a little old but everything worked fine. The shower pressure is a bit weak. The property is off the main drag so it's a little quieter but there will still be some vehicle traffic. I liked the green and plants of the venue, and the cats too.
Leisure Partner
10/10
Exceptional
08 Mar 2023
Daniel
I love this property, I have stayed here 3 different times. Tons of character, places is clean and super cool. Guillermo is super nice and very helpful. Thanks again, see you next time.
Leisure Friends
10/10
Exceptional
07 Mar 2023
Jacques
Maison Tulum is a real treasure.
It's clean
It's comfortable.
The host, Guillermo, is extremely welcoming and accommodating.
Maison Tulum is truly unique in its tasteful construction and decor. Everywhere you look holds a surprise. The owners are actively involved with maintenance and with the guests.
And last, but not least, spending time on the rooftop terrace is a special treat.
Leisure Partner
10/10
Exceptional
21 Feb 2023
Mark
This was our first trip to Tulum.
My wife and I had a great time!
The Hotel was clean and everything worked perfectly. The manager Guillermo was very personable and accommodating.
We were unsure of what to do and not do. Guillermo spoke to us for long periods of time about the History of Tulum and surrounding areas. He gave us many suggestions of things to do and explained with great detail the best way to get around to see and do the things we wanted to do.
We definitely recommend this hotel.
We cannot wait to go back.
Leisure Partner
10/10
Exceptional
20 Dec 2022
Amy
The hotel itself is very charming, artsy, & full of gorgeous plants. The room was adequate… the AC worked well. Guillermo was an excellent host w/great taste. Ge arranged a shuttle for us back to the airport in Cancun that was private & less expensive than originally planned. Great coffee & pastry at the shop attached. Great deal for your $. Thank you Guillermo. Hope your holiday was great!
Leisure Partner
10/10
Exceptional
12 Dec 2022
Melissa
I would highly recommend!!!! Owner and workers are amazing! It’s beautiful and offers many services
Business_and_leisure Friends
10/10
Exceptional
03 Nov 2022
Daniel
2nd time at the property, really like it here, tons of character and exactly the type of place I like to stay at. Will return again for sure next time I’m in Tulum and will tell like minded friends to stay as well.
Leisure Self
8/10
Excellent
25 Oct 2022
Sofia
No hot water!!
Leisure Self
10/10
Exceptional
04 Oct 2022
Brittany
If you're going to Tulum this is the only place to stay. It's centrally located but tucked away from the noise, the staff are absolutely fantastic and the cafe downstairs is a hidden gem. You'll feel like you're in a jungle while being located in downtown Tulum.
Leisure Self
10/10
Exceptional
30 Aug 2022
Andrew

Cozy and cute in Downtown Tulum

Guillermo and Flor were fantastic hosts in this quaint little hotel. The room was comfortable with AC, there was purified water, and the hotel itself is gorgeous. There was a tiny bit of street noise - but far less than the main street until around 11 pm which was fine. The property has cute cats, comfy hammocks and good internet
Partner
10/10
Exceptional
02 Jul 2022
Jessica Jordan
The property is beautiful, so different from other things in the area. The Staff is so kind and caring, And the restaurant connected is delicious with the most amazing staff.
Leisure Partner
10/10
Exceptional
01 Jun 2022
Casey Lynn
My fiance and I had the most amazing time here for his birthday. We stayed a total of 6 nights and are definitely planning a trip back! The room was beautiful and clean. The staff were absolutely amazing! Giving us recommendations for places to go and places to eat. We loved every single part of our trip and felt extremely safe. The little restaurant downstairs also has the most amazing breakfast and coffee.
Leisure Partner
10/10
Exceptional
08 May 2022
Coreen
Wonderful staff! Beautiful grounds. Has a roof top terrace common space that is very peaceful. Our room #6 is very private with balcony.
Leisure Partner
10/10
Exceptional
24 Apr 2022
Stephanie

An Oasis in Tulum!

When we first walked in it was like entering an enchanted forest. Really charming! Then we were greeted by the host and made to feel very welcome. Excellent customer service! The room was good quality with a very comfortable king size bed. Highly recommended and very close to ADO bus station.
Partner
10/10
Exceptional
28 Mar 2022
Airat
amazing
Partner
10/10
Exceptional
15 Mar 2022
leonie
the owners are extremely helpful and friendly
Leisure Partner
10/10
Exceptional
12 Mar 2022
Robert

Cool place

I was in the top floor room it was really cool. Good view, nice balcony. Everything was clean, correct and well-considered for guest comfort. It had a comfort and welcoming about it, I wanted to just sit in my room half the day. Be advised the staircase up to top floor is really interesting, it is like a spiral to a castle, but if you are having physical difficulties you might want to stay on the lower floor. Liked it!
Self
10/10
Exceptional
01 Mar 2022
Francesca
Our host Flor was absolutely fantastic and offered help each day for activities to do around the area. She was very attentive to her guests. The hotel was charming and had a personal touch of a \"home away from home\". The room had all needed facilities for your stay and if you required anything else you could just ask Flor. The location is perfect for restaurants and exploring other areas around Tulum.
Leisure Friends
10/10
Exceptional
16 Feb 2022
HANNAH
A great place to stay while in Tulum! The location is perfect for walking and exploring. Staff was friendly and helpful with suggestions and anything needed. The cafe downstairs was delicious and perfect each morning!
Leisure Partner
10/10
Exceptional
15 Feb 2022
paul

Maison Tulum

Very quaint Colonial Mexican decor type hotel in a very good quiet location. The room we stayed in was a kitchenette studio. Very comfortable bed. Sometimes had to wait a little for hot water. Very nice grren roof top area with lots of plants and hammocks. Very nice place to relax with vino or cerveza.Staff was very helpful and attentive.
Partner
10/10
Exceptional
14 Feb 2022
Aldrein
Bed was very comfortable and area was quiet and feel safe.owner was very friendly we feel very welcome and she told as that will alwys have a home in tulum if we come back there.
Leisure Self
8/10
Excellent
11 Feb 2022
Tiago
De modo geral o hotel muito organizado e limpo e área externa com muitas plantas e flores. O atendimento, por parte da Flor, muito amistoso e prestativo apesar de não ter recepção e precisar sempre levar a chave do portão do hotel nos passeios.
Localização boa ficando duas quadras da avenida principal onde se encontra mercado, restaurante, bares e ônibus para diversos pontos turísticos.
A cama de casal na verdade eram duas camas de solteiros juntas e o quadro para duas pessoas pode ser considerado um pouco pequeno.
Partner
10/10
Exceptional
08 Feb 2022
Sean
Amazing value for Tulum, in a central location away from the busy and expensive water front area. Close to everything in the downtown area. And of course superb hosts! Nice breakfast place next attached. Would definitely stay again.
Leisure
8/10
Excellent
25 Jan 2022
Verified traveler
Great location - just off the main strip and quiet at night. A basic hotel, but that's exactly what I was looking for.
Leisure Self
10/10
Exceptional
23 Jan 2022
Elizabeth

Very cute & centrally located

Maison Tulum is such a cute place! The owner was very welcoming and it is in a very convenient location in the centro.
Self
10/10
Exceptional
22 Jan 2022
Heath
I loved my stay at Maison! I had a ground floor room (#9) and found everything to be better than expected.

The room is a good size with a nice little ensuite that had good hot water and pressure, a little bar fridge, TV and good aircon. There was plenty of space for my clothes and to hang some shirts. The bed was comfortable and there was no issues with noise at anytime.

Maison is only a 5min walk from the ADO which was perfect and the place has a nice cafe attached to it.

Flor was great to communicate with, very friendly and welcoming and was super responsive to any msgs. She also provided a list of things to do, places to eat etc which was great for anyone who hasn’t been to Tulum before.

Maison is a beautiful and unique place, filled with greenery and a nice spot on the roof to hangout in a hammock.

I would definitely come back and stay again. Highly recommended!
Leisure Self
8/10
Excellent
11 Jan 2022
Verified traveler

Cozy and Jungley

This was a quaint stay. Small hotel with a very friendly owner. They gave us recommendations on where to eat and what to visit. They even showed us multiple rooms to best accommodate us. They always offered to clean our room and to let them know if we needed anything. The only bad thing was the water pressure, it would take longer to shower because of the water.
Partner
10/10
Exceptional
18 May 2021
Verified traveler
Great walkable location in middle of Tulum, restaurants, bars etc.
Very cozy. Safe area.
Leisure Partner
10/10
Exceptional
28 Apr 2021
Woodrow

Quiet and nice, great price.

Kind staff, clean room, pleasant stay.
Self
8/10
Excellent
24 Apr 2021
Verified traveler
El hotel está muy bien ubicado en el centro de Tulum y es un Hotel muy limpio y cómodo considerando el precio. El centro en general está muy abandonado y sucio. Si bien Tulum es una zona hermosa, los precios de la comida, bebida y taxis no tienen ninguna regulación y está ridículamente caro. Sus ruinas son muy impresionantes pero no volveríamos a Tulum
Leisure Family
10/10
Exceptional
23 Dec 2020
Todd

KoKa

Very friendly, nice location, and an excellent cafe owner downstairs that shares the building with the Maison Tulum.
Self
10/10
Exceptional
21 Mar 2020
Leon

Great secret place in Tulum

Small, clean, very friendly staff, great location, close to the main Road, Thanks
Self
8/10
Excellent
05 Mar 2020
Sarah

Lovely place

A sweet little hotel I’m a safe neighborhood. There is a delicious restaurant on the ground floor too! Easy walking distance to all the bars and restaurants on Tulum Avenue. The decor and fountains and fish ponds in the courtyard are delightful! My room was cleaned daily and fresh towels were supplied after a couple days. The sheets were a little stained but clean enough. Great water pressure, hot water, and excellent A/C! It is located in a lively neighborhood so there is some street noise at night. I was there for 5 days and would definitely stay again! Oh! And a very nice rooftop terrace with hammocks and clotheslines!
Self
6/10
Pleasant
02 Mar 2020
Lupe
Hotel was quiet and got a good night's sleep. The downfall is that there are no elevators and the steps are somewhat steep. Poor water pressure.
Business_and_leisure Family
10/10
Exceptional
12 Feb 2020
Peter

Lovely place

This hotel is in a very good location, easy to walk to the ADO and downtown. The employees are all very nice, coffee provided and a very good restaurant downatairs. It has a very nice patio on top of the building with hammocks, sitting area and clotheslines. I always felt safe and the rooms are quiet. Will definitly come back here next time.
Friends_and_family Family
10/10
Exceptional
20 Jan 2020
Verified traveler
We loved our penthouse room and the owner was very friendly. He was always there to help us if we needed anything.
Leisure Partner
10/10
Exceptional
23 Dec 2019
Martine P.

A simple and causy place to stay

Warm welcome ; a colorfulplace to stay and very nice hosts and very well located. We really enjoy our stay and recommend it strongly
8/10
Excellent
09 Dec 2019
Verified traveler
Bed was comfortable, good location, walking distance to Ado bus station and from the main avenue.
Leisure Partner
8/10
Excellent
28 Nov 2019
Melissa
Beautiful property with lots of foliage and excellent food at the cafe.
Leisure Family
6/10
Pleasant
18 Nov 2019
Verified traveler
The hotel is not in a nice area, I wasn’t expecting Hotel zone but I would not be walking around. The hotel is smaller than what I expected from the pictures. We got a room downstairs and that night it was raining and the ceiling was dripping. We reported it and the alternative was on a 3rd floor room going through a spiral staircase, we decided not to take it as we had big luggage that would have been very problematic to bring up. The owner wasn’t very friendly, he didn’t show us the place, just gave us the key for our room. There is a little restaurant in the hotel that serves french food. We only ordered a basic breakfast but it was good.
Leisure Partner
10/10
Exceptional
16 Oct 2019
Verified traveler
Hotel Maison Tulum was beautiful with a wonderful garden atmosphere.
Leisure
10/10
Exceptional
02 Oct 2019
Verified traveler
Well located from the ADO station—way to travel in Mexico—and Main Street tulum
10/10
Exceptional
30 May 2019
Verified traveler
I liked the location of the property and the staff is very friendly .
Leisure Friends
10/10
Exceptional
07 Apr 2019
Verified traveler
I love this place! It’s quaint, clean and friendly. The location is central and the people are welcoming.
Leisure Family
10/10
Exceptional
28 Mar 2019
Denis

Wonderful!

Thank you Guillermo! Our stay was amazing
Friends
10/10
Exceptional
17 Mar 2019
Verified traveler

Stunning views

We really liked our impeccably clean, spacious room with a stunning view, comfortable bed, a huge TV with Netflix, and a dreamy jacuzzi. The hotel also offers great and friendly service (we were leaving very early in the morning and they even packed us a light breakfast). The beach was quiet and this is exactly what we were looking for.
Partner
6/10
Pleasant
11 Mar 2019
John
The property is in a convenient location although the street can be loud at times. Hotel is starting to show age and with many cats on the property you can definitely smell them. Owner can be helpful with knowledge although a little temperamental . The reviews of others on water pressure is right, can be terrible. I beleive this hotel is rated much higher than it reflects ( owner really pushed for a good review). There are other choice I am sure. On a side note. Have been to Mexico over 50 times from coast to coast and in between. Thinking of going to Tulum take a pass, Tulum has had its day. Too bad once a beautiful paradise is now very dirty and over crowded.
Leisure Self
6/10
Pleasant
05 Mar 2019
Verified traveler
the fact that they gave our room away, offered us a lesser standard room and did not want to refund the correct difference.
Leisure Family
8/10
Excellent
03 Mar 2019
Verified traveler
Excellent location near all the good eats. Easy street parking reserved by the hotel owner. The owner was very helpful to guide the parallel parking. The courtyard is very cute with lots of plants. The rooftop terrace is also a nice place to relax too. Our room was on the 3rd floor and we found the water pressure was kind of too small. That was our only problem. Everything else was great.
Leisure Friends
8/10
Excellent
03 Mar 2019
Verified traveler
An oasis within the old Tulum mixing with the new. I especially enjoyed the lush garden setting, the quiet rooftop retreat and Bistro; very clean. We stayed in the penthouse with nice widows and privacy. The shower was classically tepid, which was fine given the hot climate. Best for visitors who can speak a little Spanish and seek a more authentic experience than the burgeoning luxury resort scene.
Leisure Partner
10/10
Exceptional
27 Feb 2019
Verified traveler
Maison Tulum was a beautiful little hotel with a great little bistro. The courtyard was a tropical garden with waterfall fountains that made it feel very relaxing. The art everywhere was a treat for the eyes. The staff was super friendly and helpful. We had a wonderful stay.
Leisure Family
8/10
Excellent
23 Feb 2019
Verified traveler
Property is on a bust street and is noisy at night otherwise everything else is excellent
Leisure
10/10
Exceptional
22 Feb 2019
Verified traveler
We loved our stay at Maison Tulum. The location was convenient to town and to the beach and the accommodations were lovely. Be sure to check out the restaurant on-site and the roof top patio. Until next time!
Leisure Partner
10/10
Exceptional
18 Feb 2019
Kiril
Very comfortable small Hotel with within a beautiful setting.All the details when you start from the ornamented roofs to the fish ponds , exotic plants , palms and flowers all making it to feel like you are in a jungle wonderland! Owner was very nice and chatty person. Will definitely recommend it . The restaurant too( I had some of the best escargot I’ve ever tried!)
Partner
8/10
Excellent
05 Feb 2019
Verified traveler
This place is quaint and location is good for walking around.
Leisure Self
10/10
Exceptional
05 Feb 2019
Verified traveler
Family run boutique hotel right in the heart of the old city.
This is not a resort it is an oasis. Great people. Great bakery and cafe.
Access to cenotes, beaches, sian ki'an within minutes.
10/10
Exceptional
04 Feb 2019
Valerie
We loved our stay at the Maison Tulum! It is a charming, friendly place to stay in the heart of Tulum. I loved that they have Wanda, the resident dog and a couple of sweet cats. It felt safe and was not very loud, even with our window open all night. We rented the bikes and went to the beach every day, and even rode to a couple of cenotes. We enjoyed visiting with the staff and others at Maison. Thank you for a great stay! We will be back in March!
10/10
Exceptional
03 Feb 2019
Verified traveler
The look of the property had a real jungle vibe. Totally different from anywhere ive ever been before. Absolutely beautiful
Leisure Partner
8/10
Excellent
24 Jan 2019
Verified traveler
Quaint little hotel with plants and fountains in lobby with rooftop garden equipped with hammocks. Located two blocks from the main tourist road through town and close to the ADO bus terminal. Great maid service. Has internet access but sometimes difficult for two-way conversations through Skype or WhatsApp. Comfortable bed but no fitted sheets are used over the mattress which tends to creep. Overall a great place to stay, great location, quiet place with nice attached restaurant.
10/10
Exceptional
10 Jan 2019
Verified traveler
We had a great time the staff was very helpful, and they treat us very well, the front desk was outstanding, Guillermo is very knowledgeable and helpfull.
8/10
Excellent
30 Dec 2018
Verified traveler
Pictures give a good idea of the property. Similar to other buildings in Tulum, very \"bungalow\" style.
Restaurant downstairs is pretty good although I only had breakfast there.
They rent bikes for $150 pesos (~7 US) per day, not sure if that's on par with other places but renting through the hotel lets you ride for the entire day and not have to worry about getting back before the place closes. I was out until late and because I had the hotel bike it was just me bringing it back at anytime before the next morning. Very convenient.
Check in is firm, small hotel so nowhere to shuffle guests if you come early.
The location is in the city center which I prefer. More \"local\" style restaurant choices within walking distance. Cabs to the beach (playa) are $100 pesos (standard price, $5 US). I wouldn't recommend walking as its hot and is a couple miles away, bike or moped preferred (if not a taxi).
10/10
Exceptional
25 Dec 2018
Verified traveler
Wonderful staff and facility. The restaurant is fantastic and the people are super friendly and accommodating.
Leisure Partner
8/10
Excellent
19 Dec 2018
Tung

Ideally located hotel

Everything ok except no TV signal even the owner couldn’t fix it. WiFi only worked beside the door. Centrally located, a few minute walk to ADO bus station,and the town centre.
Friends
10/10
Exceptional
11 Dec 2018
Verified traveler
Very friendly staff, great breakfast, unique design and landscaping, good wifi, clean, very convenient location ... I'd recommend it to anyone ... we planned only one night but extended it for two ... great price ... I'd stay there again ...
Partner
10/10
Exceptional
10 Dec 2018
Verified traveler
Great place, great front desk staff, very clean. We will be staying here again.
8/10
Excellent
29 Nov 2018
nir
Great location, cute layout and design, relaxed atmosphere, perfect for a beach vacation.
8/10
Excellent
25 Nov 2018
David
Clean neat hotel, nice little restaurant attached for coffee, breakfast or meal
Can be a bit noisy on a Saturday night, ideal position for the bus station or walking to the beach.
10/10
Exceptional
06 Nov 2018
Verified traveler
Unique colourful and style house. Plants everywhere. Little deli and restaurant downstairs. Walking distance to town. Good info from owner. For the beach you have to take some transportation. A bike , taxi, we had a car.
8/10
Excellent
24 Oct 2018
Nicole
The place is bursting with character and cute little touches. It's quaint and it's cozy with comfortable beds, air conditioning and a ceiling fan. The restaurant downstairs serves great food (which you can choose to enjoy on the rooftop). The only complaint was that the restaurant was unexpectedly closed one of the days I was there - management hadn't notified us, leaving me running around trying to find breakfast elsewhere before heading out on my day's diving trip. Other than that, I'd highly recommend them.
10/10
Exceptional
21 Oct 2018
Martin

Awesome

This place is awesome!!!!
Family
8/10
Excellent
14 Oct 2018
Colleen
An oasis inside the Tulum Pueblo. Walking distance to all restaurants and shopping. Staff, room and price were excellent.
10/10
Exceptional
07 Sep 2018
Verified traveler
Great location, friendly staff and good amenities.
10/10
Exceptional
17 Aug 2018
Guadalupe
The room was super clean and quiet. The staff was super nice and made us feel at home! The food at their little restaurant is great. We had breakfast and we loved it. Highly recommended.
10/10
Exceptional
13 Aug 2018
Cesar
Good little hotel two blocks from the main street so all the little shops are all walking distance. I choose this little gem since it's only 3 or 4 blocks away from the my dive shop so it was perfect.
10/10
Exceptional
05 Aug 2018
Verified traveler
I liked the infrastructure... the design of the building. There were many unique aspects of the space that made it artistic and special. The loft on the top floor was a peaceful space.
10/10
Exceptional
03 Aug 2018
Mayra
This property is in the most PERFECT location if you are wanting to explore all of tulum and not just the beach area. A street over from the main strip and just blocks away from the main bars and More restaurants. It is also very close to the ADO station. Everything is walking distance and the beach area is just about a 10-15 min bike ride away. The manager in the front was very helpful with recommendations and even gave us a little history about tulum. The breakfast at the property’s restaurant is very tasty and cheap! If you are wanting to stay somewhere that does not cost you much and comes with all your basic necessities, this is the place to stay. The rooms are equipped with just what you need. Nothing glamorous.
8/10
Excellent
16 Jul 2018
Katerina
Maison Tulum is an amazingly charming place with a homey feeling to it!!! You can tell that the owner put a lot of effort and love into every detail! My husband and I also loved the location of this hotel, which is within a walking distance from the beach, restaurants, cafes and all the little cute shops. We fell in love with this place from the very moment we set foot in it!

Location & surroundings

Maison Tulum
Calle Alfa Norte Esquina Con Sagitario, Tulum, Mexico

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Maison Tulum

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