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Hotel Caprice

Swiss Alps · Switzerland

Kreuzweg 11View location

9.0/10Excellent243 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort8.6/108.6
Condition8.8/108.8
Location9.0/109.0
Neighborhood9.2/109.2
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Caprice

Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a sauna, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite from the snack bar/deli serving guests of Hotel Caprice. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM. Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby.

Self parking (subject to charges) is available onsite. Make yourself at home in one of the 24 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Read more about this hotelShow less

When you stay at Hotel Caprice in Grindelwald, you'll be next to a golf course, just steps from Bussalp and Indoor Rope Park. This family-friendly hotel is 18.7 mi (30.1 km) from Lake Brienz and 0.3 mi (0.4 km) from Sportzentrum Grindelwald.

Make yourself at home in one of the 24 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Guests must provide health documentation Guests must provide proof of COVID-19 vaccination Minimum age for proof of COVID-19 vaccination requirement: 16 Property does not offer onsite COVID-19 testing Pets allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
    • Tourism fee: CHF 1.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • A car is not required for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • At check-in, guests must provide a record of full COVID-19 vaccination.
    • The COVID-19 vaccination record requirement applies to all guests aged 16 and up.
  • Special Instructions
    The front desk is open daily from 8 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, mobile payments, and cash
    • Mobile payment options include: TWINT
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Uncovered self parking fee: CHF 10 per day (in/out privileges)
    • Pet fee: CHF 50 per pet, per stay
    • Late check-in fee for check-in between 9:00 PM and 3:30 AM
    • Rollaway bed fee: CHF 90.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Portuguese

    English

    French

Nearby attractions

Bussalp 0.2 km / 0.1 mi
Indoor Rope Park 0.3 km / 0.2 mi
Sportzentrum Grindelwald 0.4 km / 0.3 mi
First Cable Car 1 km / 0.6 mi
Firstbahn AG 1 km / 0.6 mi
Fallboden 1.1 km / 0.7 mi
Pfingstegg Cable Car 1.3 km / 0.8 mi
Pringsteggbahn 1.3 km / 0.8 mi
Grindelwald Grund Gondola 1.7 km / 1 mi
Pfingstegg Toboggan Run 2.8 km / 1.7 mi
Wetterhorn 5.2 km / 3.2 mi
Grindel Ski Lift 6.5 km / 4 mi
Schilt Ski Lift 7 km / 4.3 mi
First Station 8.5 km / 5.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 24
  • hotel
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Laundry service
  • Bicycle hire service
  • Babysitting serviceExtra charge
  • Hotel safe
  • Garden
Show 24 more facilities & services
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Ski storage
  • Library
  • Bar
  • Outdoor freshwater pool
  • Children playground
  • Game room
  • Sauna
  • Steam bath
  • Turkish bath (hamam)
  • Spa treatments
  • Breakfast
  • Breakfast buffet
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
  • Tennis
  • Ski pass
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Hotel Caprice

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Hotel Caprice

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE COMFORTSINGLE • COMFORTSGL.OM

    Photos are not available for this room type.

    Hotel Caprice

    SINGLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Hotel Caprice

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Hotel Caprice

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Hotel Caprice

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Hotel Caprice

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Caprice

9.0
Excellent
243 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.8 /10
Location
9.0 /10
Neighborhood
9.2 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
Nathalie
Great location! Such a picturesque view of the Alps! We enjoyed our stay here!
Family_with_children
2/10
Poor
16 Jul 2026
Thaveesinn
We stayed at Hotel Caprice in Grindelwald for five nights in July. The hotel is conveniently located about 200 meters from Grindelwald train station, but it is situated at the top of a steep hill. Unlike some nearby hotels, it does not offer a shuttle service. Carrying heavy luggage uphill was very inconvenient.

The hotel does not have air conditioning, and the room became extremely uncomfortable during the summer. When we opened the windows for ventilation, flies and cockroaches entered the room, making it difficult to sleep.

The room was also quite small for our family of four. We had one king-size bed and one bunk bed, yet the rate was approximately USD 800 per night. In our opinion, the room and overall experience did not justify the high price.

The television was mounted on the wall but had no signal, so we were unable to watch the news. We also found the staff unwelcoming, and it was surprisingly difficult to obtain even one additional key card for our family members.

Overall, the hotel has a convenient location, but the lack of air conditioning, shuttle service, room comfort, working television, and friendly service made our stay disappointing. At this price level, I would recommend considering other nearby hotels that may offer better comfort, service, and value.
Friends_and_family Family
8/10
Excellent
14 Jul 2026
Malika
The view from our room was 100/10. Breakfast was tasty. The hotel was conveniently located close to the train station. I couldn’t rest at night though. The mattresses were too firm, there was no any topper on it. The sleeping couch was not comfortable either, the head side was lower than the foot side.
Family_with_children
10/10
Exceptional
13 Jul 2026
Sanjoy
Very convenient location with good breakfast. The owner and staffs are very nice and very attentive. Room services were done in every day! Number of food options near by and free parking at the hotel. The view is spectacular which is the main reason for our stay. Definitely recommend.
Family_with_children
10/10
Exceptional
09 Jul 2026
Manuel
Family owned and managed. Very personal care of the property and guests. Newly renovated or very well kept. No rug in the room. Conveniently located up hill from the train station. Good breakfast.
Family_with_children
10/10
Exceptional
02 Jul 2026
Aya
Lovely breakfast and breathtaking views. Our second time here and we intend to stay here again whenever in Grindelwald.
Family
10/10
Exceptional
01 Jul 2026
Blair
We fell in love with this little family-run, multi-generational hotel. It's right above the train station in Grindelwald (not the terminal station, but the second and last station on the Grindelwald line). It takes about 5 minutes to walk up from the station. At first we were a bit tentative at check-in because the owner/host was not very friendly. But over time she warmed up to us. The breakfast was wonderful and the views spectacular! We really enjoyed the little back yard area where we could lounge around and take in the 280 degree views of the mountains and valley below. Convenient to shopping, dinning and the ski areas. We would stay again!
Friends_and_family Friends
10/10
Exceptional
14 Jun 2026
Steven
Very quaint mountain village hotel where staff were extremely friendly and great selection at breakfast which exceeded expectations.
Friends_and_family Family
8/10
Excellent
14 Jun 2026
ERIC
The staff was friendly and it seemed to be just recently renovated with new carpets. The breakfast was delicious and the staff was very kind and helpful
Family_with_children
10/10
Exceptional
13 Jun 2026
Sherri Peterson
Quaint, Swiss chalet perfection. Steps from train station, but up in a hill to view quintessential Swiss mountain views. Immaculately clean. Expertly decorated and maintained. Staff/owners were accommodating to every need and friendly. Breakfast buffet was unmatched- maybe the best croissants I’ve ever had. I loved it here. If I ever stay in Grindelwald again, I will be back! Four stars!!!
Friends
10/10
Exceptional
12 Jun 2026
Aram
Wonderful staff, great breakfast options, amazing views. Room was very comfortable and seems rather new. Bathroom was very modern with all amenities. Hotel has a jacuzzi and sauna. Met Bailey, their 4 legged ambassador who is very friendly. A short walk up the hill from the train station, could not have been more convenient and you don’t hear or see the trains. I will be back!!
10/10
Exceptional
07 Jun 2026
Christian
Wonderful staff and a well appointed room. The breakfast service was excellent.
Family
8/10
Excellent
06 Jun 2026
Steve
Pros: The place is spotless.
Pros: The view of Eiger is breathtaking.
Pros: The breakfast is awesome.
Pros: The room is kept spotless.
Pros: It's super close to the train station.

Cons: The room is very small.
Cons: No AC.
Cons: The water pressure is not good.
Cons: The advertised whirlpool isn't operational.
Cons: Aside from breakfast, no food options.
Partner
10/10
Exceptional
22 Feb 2026
andrew
Great location, lovely spa, spacious room. All good
Family_with_children
10/10
Exceptional
22 Feb 2026
Alexander
Lovely comfortable room with excellent view, near train and bus station for onward trips to pistes, welcoming hosts, great breakfast
Family_with_children
10/10
Exceptional
25 Jan 2026
Ron
Highly recommend Caprice Hotel!
Leisure Partner
10/10
Exceptional
08 Jan 2026
Xuebin
Conveniently located to the train station. Room is clean and tidy. Facilities are adequate. But staff could be more welcoming
Leisure Partner
10/10
Exceptional
06 Jan 2026
Haris
Everything was excellent -about this hotel.
We were two adults and one kid 10 year.

Location 10/10
Staff 10/10
Breakfast 10/10
Cleanliness 10/10
Views in winter 10/10
10/10
Exceptional
04 Jan 2026
Ryan
What a great hotel. Friendly staff great spa! Awesome view and location!
10/10
Exceptional
26 Oct 2025
Steven
Amazing choice and staff can’t do enough for you
Partner
10/10
Exceptional
23 Oct 2025
VIVALDO
Very nice
10/10
Exceptional
03 Oct 2025
Lindsey
Room was clean and well organized, bed was super comfy and I really enjoyed my herbal pillow! Breakfast buffet was a stunning start to the day and all the staff were very helpful with questions. Spa area was lovely, be sure to give it a try.

Only thing I would have appreciated was a mini fridge in the room; as a solo traveler I had to choose my dinners carefully so I did not end up with leftovers and nowhere to put them.

Either way would absolutely stay here again!
Self
10/10
Exceptional
28 Sep 2025
S
We stayed at Hotel Caprice Grindelwald for four nights with breakfast and had a wonderful experience. The staff were friendly and helpful, and although breakfast was buffet-style, they offered specialty coffees and hot dishes like bacon and eggs on request, which added a personal touch.

Our room was clean, spacious, and had a balcony with stunning views of the Eiger mountain. It included a kettle with coffee and tea, which was great for warming up in cold weather, and daily bottled water refills. However, there was no mini fridge, so storing food wasn’t possible.

We appreciated the pillow selection, especially when my husband switched to a headache relief pillow that helped him sleep better. The hotel is in a convenient location, just a few minutes from the train station, bus stops, Coop supermarket, and restaurants. The free guest bus pass was a great perk for visiting places like Grindelwald First, Terminal, and Glacier Canyon.

There’s also a gym and spa, though we didn’t use them this time. Overall, it’s a calming and relaxing place, and we highly recommend it.
Leisure Family
10/10
Exceptional
22 Sep 2025
Carole
Just blown away by everything about this hotel and its owners. The location was perfect just a short up hill walk from the train station and central for everything we needed. The hotel is just amazing and we could not fault anything at all. From the room to the breakfast and the spa, all wonderful. And the views are absolutely stunning. Alexander, his family and staff are so helpful and friendly we would highly recommend and we hope to be back. Thank you for making our holiday so perfect.
Leisure Family
10/10
Exceptional
13 Sep 2025
Blayne
Great location, really quiet, sauna is amazing especially after a long days of hiking. The breakfast here is really delicious with so many options, not to mention the view you get while eating. It’s close to the train station and Coop (grocery store). I would come back to this hotel the next time I visit.
Leisure Family
10/10
Exceptional
07 Aug 2025
Maria De Jesus
Súper limpio seguro lo recomiendo un lugar precioso y con una gran vista
Leisure Family
10/10
Exceptional
17 Jul 2025
Michelle
Best hotel I’ve ever stayed at. The view is unbelievable. Rooms are clean, spacious, and cleaned daily. Loved all the little details like fresh water daily, incredible breakfast with a view, and an included spa experience you can’t miss. (Saunas, steam room, experience shower, relaxation room… magical!) We didn’t want to leave the hotel it was so amazing!
Leisure Family
4/10
Poor
17 Jul 2025
David
The rooms and property were nice and clean. The views were good and the breakfast was above average. We were on the 4th floor and there is no elevator. It was quite hot and there was no air conditioning. It probably would have been ok if they had screens on the windows, but there weren't and there were way too many bugs to keep the windows open so it was quite uncomfortable to sleep. My biggest issue was with the owner who has many rules and is always right there to enforce them. I spent $6000 for 4 nights in 2 rooms and didn't need to be treated like the 4 seasons, but also didn't expect to be treated like a working girl at the Motel 6. We arrived at 2200 after a long day of travel with 5 kids and he charged us extra for a \"late check in.\" He was also not happy about giving each of us a room key and was clear on how we would be charged if not returned. There is 1 lame hot tub that my 10 yo wanted to sit in with me, but he was there to remind us no kids after 5. It was 6 and empty. We came back at 2300 1 night and he was right there to micromanage how i parked the van. The breakfast is included but he decides how many eggs you get. Etc, etc. Anyway, Grindewald is amazing and there are many nice places to stay.
Leisure Family
10/10
Exceptional
10 Jul 2025
Karen Li Shien
A very nice and warm hotel. The location is good, very closed to the train station, the view is good and very neat and unique hotel.
Leisure Family
10/10
Exceptional
24 Jun 2025
fernando
Our room is clean, staff are very helpful.
The location is accessible .
The only thing that I don’t like is, you have to carry your luggage’s to the second floor.
How much more if you are in the 3rd floor.
If they have a lift, it will be perfect. But I love the place.
Partner
10/10
Exceptional
09 Nov 2024
Eduardo
The owners and staff are so nice! The breakfast was delicious
Leisure Self
8/10
Excellent
05 Nov 2024
Verified traveler
The location is very good because it is close to the train station. The view from the balcony is also very good. The breakfast is also very satisfying. there is no elevator, so it is a bit inconvenient to go up and down the stairs with luggage. Also, the bathroom is very small. Also, it is a bit inconvenient that the hotel tax is under 50 CZK and you have to pay in cash.
Friends_and_family Family
10/10
Exceptional
29 Oct 2024
John
You should be proud of you hotel and staff!!! Great job.
Leisure Self
10/10
Exceptional
04 Oct 2024
Verified traveler

Swiss Charm

A quick walk from the train station. The hotel has Swiss charm while, at the same time, being up-to-date. Great breakfast and friendly hosts!
Friends_and_family Family
10/10
Exceptional
04 Oct 2024
Robert
What a beautiful location and the hotel was just amazing.
Leisure Partner
8/10
Excellent
12 Sep 2024
Janice
This is a great hotel. Great location and near everything. Walk to Grindelwald First. Free bus tickets. Great breakfast. Rooms are spacious. Could use a frig in the rooms. We would stay again.
Leisure Partner
10/10
Exceptional
31 Jul 2024
Mary Beth
We have so many positive things to say about Hotel Caprice! Great location, great rooms, very cozy and comfortable overall, and the spa was an added treat. It was the perfect place for our family to stay while in Grindelwald!
Leisure Family
10/10
Exceptional
30 Jul 2024
Bijeta
The location is great with beautiful scenic view, especially breakfast place has the amazing view. Staff are very kind and friendly and in terms of cleanliness it’s super clean and they cleaned our room everyday. I would definitely recommend to chose Caprice hotel as there destination stay, you won’t regret it. Even train station is just 2 min away from the hotel which is very convenient. For feedback I would advise hotel caprice to keep kettle in every room rather than asking down in the restaurant. Overall, we had a great experience with my family. Thank you.
Leisure Family
10/10
Exceptional
25 Jul 2024
Wendy
What an experience! It was similar to a Bed and Breakfast because the owners were onsite but the quality of the rooms, the spa and sauna were like an expensive hotel.
Leisure Family_with_children
2/10
Poor
09 Jul 2024
KHALIFA

Not recommended staying place

There is No ac and not Suitable for GCC for the people from arabian gulf . Room had a bad smell . not friendly staff
Friends_and_family Family
10/10
Exceptional
01 Jul 2024
Nathan
nice place, quiet and convenient from train station - only a 5-minute walk.
Leisure Self
10/10
Exceptional
21 Jun 2024
Keith
Beautiful property! Great view from our room!!
Leisure Family
10/10
Exceptional
31 May 2024
Carolina
This hotel was a beautiful boutique hotel of very high standards , clean, convenient, roomy, nice breakfast, great location and staff. Highly recommend it!
Leisure Partner
8/10
Excellent
31 Mar 2024
catherine
We enjoyed 3 mights at the hotel and had a spacious superior double room. It opened onto a massive roof terrace. The hotel has a lovely family vibe and the staff was very firendly. 2 minute walk down to the train station made the hotel a convenient place to stay in. And thats what you pay for, the convenience of being so close to town. However i wouldn't say that the hotel is good value for money. It is quite expensive per night with basic facilities. They do mention there are no kettles or coffee machines in the rooms, but at this price, you would expect one or the other as well as free parking. You have to pay ch5 a day for parkkng. I was mostly disappointed by the cleaning charge for dogs, ch50 is extremely expensive considering my dog made absolutely no mess. Whilst the hotel is lovely and extremely quiet, i would opt to stay elsewhere if i am going to spend that much.
Leisure Pet
10/10
Exceptional
14 Mar 2024
Tayden
Property has a beautiful view. Conveniently located near the train station and other shops in the vicinity. The staff was friendly and helpful.
Partner
6/10
Pleasant
14 Jan 2024
Eric
Average hotel. Nothing good nor bad stood out to me, but the exceptionally friendly attendant at the front desk. Not really worth the price we paid, but nothing is in Switzerland.
Leisure Family
10/10
Exceptional
06 Jan 2024
Steven

Christmas in Grindelwald

We stayed for 6 nights over Christmas 2023, we were looking for hotel located close to the center and this was perfect, a few minutes walk to center and convenient for restaurants the train and bus station. Super clean, friendly and great value. Great views and a great buffet breakfast.
Friends_and_family Family
10/10
Exceptional
22 Sep 2023
hsuehtsu
Everything was perfect; 3 minutes by foot to Grindelwald train station and after running around all day it’s nice to have a decent rest at this tranquil inn. This family run establishment is truly a gem in this wonderful town
Business_and_leisure Partner
10/10
Exceptional
19 Sep 2023
Lindsey

Amazing!

I absolutely loved my stay! There is so much attention to detail and it was just perfect!
Self
8/10
Excellent
01 Sep 2023
Philip Baltunis
The hotel is near the train station which was convenient for getting around to other areas. There was a little bit of a steep hill to get up to the hotel but it was only about 100 yards. I chose a single room; it was small but worth the price I paid. The continental breakfast had enough variety for me and all was very fresh. The hosts were very pleasant and accommodating. I would recommend the hotel.
Leisure Self
10/10
Exceptional
18 Aug 2023
Erik
Good breakfast and very helpful owner. BTW, very close to train station. The building has superior construction and is attractive.
Leisure Family
10/10
Exceptional
11 Aug 2023
Hijaz
We stayed as family in Hotel Caprice, it was fantastic. The views from this place was just stunning, almost unreal. Close to the station, dining and so many Grindelwald attractions and cable car stations, just perfect location. Rooms were clean and convenient. Dining staff was very friendly and caring, gave a family vibe. Reception staff and service can be more friendly and helpful ( especially to tourists who have come from 1000s of miles away to visit their little town).
Overall I would do it again in a second! Grindelwald is just a dream town.
Leisure Family
10/10
Exceptional
31 Jul 2023
Dong-eun
Hotel Caprice is located near train station, so very convenient to travelers using train.
Room conditions were also very clean, and all the staffs i met were very friendly. View from the restaurant where we could get breakfast was fantastic.
There is no elevator like many other hotels in this area, but staff helped to bring up the luggage. In short, everything was goo except for price. You should not compare with hotels in Asia
Leisure Family_with_children
8/10
Excellent
24 Jul 2023
Assem
Our check-in/out experience was bad in this hotel.
Our train from Milan to Spiez was late so we missed the last train connecting Spiez with Grindelwald.
We had to find a taxi to take us from Spiez to Grindelwald which took us a while.
On the way I found an email from the hotel asking if we’re checking in tonight and stating that they will charge an extra 25CHF for each hour we arrive late after 9:00pm for check in.
This wasn’t announced anywhere in the rules of the hotel or check-in agreement.
While checking out the owner wanted us to pay that amount of money and he didn’t like that I argued about it. At the end when I told him that this rule is not mentioned anywhere, he let it go.
Otherwise the hotel was nice.
Within Walking distance of the train station and about 3 minutes walk from the city center.
You’ll enjoy a very nice view from the breakfast terrace.
It’s a family business and the owner was informative and helpful (one night my brother was locked out of his hotel after midnight so he called the property and asked them to open the door for him)
The only thing that wasn’t comfortable in our room was one of the mattresses. It was too soft but the one on the other bed was ok.
Leisure Partner
10/10
Exceptional
05 Jul 2023
Lawrence

summer trip

Fantastic location, very comfortable rooms, great breakfast, and very friendly staff
Partner
10/10
Exceptional
11 Jun 2023
diana
This hotel is a MUST visit. It is the perfect chalet with beautiful mountain views. The staff is also amazing. During my stay I was unfortunately a bit sick, the staff was so helpful in driving me to and from the doctor. They really made me feel like family and I really appreciated it. Thank you hotel caprice! Can’t wait to come back. Incredible hotel!
Leisure Partner
10/10
Exceptional
08 Jun 2023
Gerardo
This property was beautiful and the views were amazing. The hosts were amazing people and very helpful. The room was very clean and spacious I would recommend anyone to not think twice about staying here I will definitely be back in the future
Leisure Family_with_children
10/10
Exceptional
29 May 2023
Glenn
Great location and we enjoyed the staff, and breakfast.
Leisure Family
10/10
Exceptional
31 Jan 2023
melissa
Great location!
Comfy beds!
Good breakfast!
The views are amazing!
Highly recommend
Leisure Partner
8/10
Excellent
12 Jan 2023
Cindy
Good location, room is very clean and breakfast is good too.
The only down sides are - to get to the hotel there is a narrow ramp you have to get up and no lift in the hotel so if you have heavy luggages it will be an issue to carry up the staircase.
Leisure Partner
10/10
Exceptional
24 Oct 2022
Steven
Staff were friendly and helpful.Facilities were excellent.Close to shops and railway.Hotel had a spa and sauna for a bonus.
Leisure Self
10/10
Exceptional
23 Oct 2022
David
Really excellent place to stay for walking around the Eiger. Beautifully kept, easy parking, 2 minute walk to the train, Fantastic breakfasts and the most wonderful view of the Eiger from our third floor balcony. Loved this place!!
Leisure Partner
8/10
Excellent
07 Sep 2022
Verified traveler

Nice hotel in Grindelwald - with a caveat

We booked a “room with mountain view” and were consequently slightly puzzled and disappointed to find out our room only had a very partial mountain view (one had to bend over to see a few mountains, that means no direct view from the middle of the room). We complained and the owner told us there was nothing he could do as the hotel was fully booked; he also refused any compensation and refused to acknowledge any of our complaint. We thought this was poor guest service and an attitude unworthy of a hotel manager.

After we involved Expedia however, the owner got in touch with us and told us we could be changed to a room with an actual mountain view the next day - which we did. This gesture was appreciated and saved the trip.

The hotel has a truly amazing spa, which is better than spas at some 5* hotels I’ve been to.

All in all a nice chalet hotel in Grindelwald.
Partner
6/10
Pleasant
15 Jul 2022
Kishan
Average hotel with very average breakfast, I have never had such bad fruits. Person can totally under that they dont want you to eat.
Leisure Family
10/10
Exceptional
24 Sep 2021
Jacquelyn

Take me back to Switzerland

Downfilled duvets and pillows were a bedtime delight. Hospitable husband and wife and wonderful breakfasts, as well as fabulous weather made for a memorable stay
Friends_and_family Friends
10/10
Exceptional
14 Sep 2021
CRAIG
Super friendly staff. I appreciated that they accommodated my shaky German. I was very pleased.
6/10
Pleasant
13 Jan 2020
Verified traveler

Just Ok

Our shower was faulty, couldn’t shower in the room and we only realized it at night. Owner could not fix it and did not offer to compensate us in any way. This hotel has no elevator so if you are not travelling light, it’s not a good option. However owner was helpful with carrying our luggages up the stairs. Wellness area has a small jacuzzi and that’s the only pool in the hotel. It’s cosy. Breakfast was great and they offer a good selection. We had a satisfactory stay but could be better if owner would have compensated us for the night without the shower which I think it’s rather unacceptable especially for the price we paid. A little gesture goes a long way.
Friends_and_family Family
8/10
Excellent
13 Sep 2019
Verified traveler
Location is very good except there’s uphill and is a bit hard for pushing a big luggage
Friends_and_family Family
6/10
Pleasant
12 Aug 2019
Verified traveler
Location and room scenic view is nice. But too pricey since this is like a B&B
Leisure Partner
10/10
Exceptional
26 Jul 2019
kuni
Fantastic location. Very close to the railway station and amazing views of Eiger. This place is really cozy and helpful. Brilliant breakfast. Absolutely loved it.
Leisure Self
6/10
Pleasant
23 Jul 2019
Verified traveler

Friendly staff but room is old.

Service was good and friendly staff. However room was old and had moldy smell, we had to open the window once in a while.
Family
10/10
Exceptional
10 Jul 2019
Verified traveler
Perfect location right beside train station! Very friendly people work here and it's a beautiful town close to so many hiking opportunities.
Leisure Self
10/10
Exceptional
30 Jun 2019
Verified traveler
Lovely hotel. Staff and owners very helpful and welcoming. Breakfast was excellent.
Downsides: Expensive and did not have access to coin laundry like other hotels in the area.
Leisure Family
10/10
Exceptional
28 Sep 2018
Rachel
Really a nice quiet and confortable place to stay. Very helpful staff. Great breakfast and a wonderful view of the mountains. It just doesn’t get any better than this.
Partner
8/10
Excellent
16 Jul 2018
kC

Nice view with big bath tub

Very nice and comvenient hotel, but big room to improve for breakfast
10/10
Exceptional
04 Jan 2018
Brigitte

Nice Hotel with view of Eiger

I had an excellent time here at the Caprice Hotel. I am very happy to recommend this Hotel. It is a family owned hotel with a beautiful view of the Eiger, lots of Swiss charm on a very quiet location. I felt at home right away.
The staff was amazing and very attentive and I was very pleased with the service and the details that the Hotel offered, such as a wellness oase, charming and wonderful lounge in Swiss style, in house bar, internet connection and most of all an amazing breakfast buffet.
I can't wait to come back soon,
8/10
Excellent
28 Sep 2017
Don

Great location and views

Located just a few minutes away from Grindelwald station and within very easy walk of the bars and restaurants make this hotel ideally situated.

There is the opportunity for some great hiking - or the less active of you can take trains or cable cars up the mountains for some stunning views.

Grindelwald itself has a very good transport infrastructure with regular trains to Interlaken Ost and local buses.
2/10
Poor
09 Sep 2017
linda

No refund even for Medical Emergency.

I had to cancel week before trip due to medical reasons, broken foot, and I could not get a refund.
Family
10/10
Exceptional
15 Aug 2017
Adam

Great service, amazing view

The hotel operator Mr Alex was extremely helpful, caring and understanding. He went out of his way to accommodate our family and answered all our questions to help us make the most out of our trip. The view was simply stunning. Standing in the back yard takes your breath away!
10/10
Exceptional
30 Jul 2017
jim
Close to everything. Nice people and the place to be if climbing in grindelwald.
8/10
Excellent
07 Jan 2017
Onyemowo

Great Swiss hospitality!

I had a short one night stay in Grindelwald and love every minute in the hotel.
10/10
Exceptional
21 Sep 2016
Dan

Great location to everything and train station

Very nice hotel. Enjoyed meeting Alexander and Nicole. They were very accommodating in working with my sister and I given we had to postpone are trip originally when my sister got diagnosed with an inner ear infection which meant she could not fly. I would recommend this hotel to anyone
Family
8/10
Excellent
31 Aug 2016
Chris

Great time at the Caprice in Grindelwald

This is a family run, small hotel on a hill overlooking Grindelwald. The hosts were fantastic- helpful with every aspect of our stay. The room was very nice, perhaps a bit dated in terms of decor. Breakfast is a definite highlight- typical Swiss/German bread, buns, cheese, meats, etc. and the hosts will make eggs and bacon on request. The location was perfect- just 2 minutes from the train station, and the same to many shops, restaurants, etc. The hotel has a very nice health centre- with whirlpool baths, a sauna and steam bath, etc. Perhaps my only complaint is that wifi is not included. Grindelwald itself is an absolutely gorgeous town at the foot of the Eiger with many activities and lots of trails for hiking. My overall rating is 4.5/5.
Family
10/10
Exceptional
11 Aug 2016
Mark

Beautiful Bed and Breakfast

One of the best B&B's we've ever stayed in. Great location near the train station, wonderful hosts, and unbeatable views. Amenities are wonderful. Will definitely stay here again!!
Partner
6/10
Pleasant
02 Jan 2016
Verified traveler

Good location and nice family run hotel.

Simple accomodation but clean. Staff was nice. Small rooms. Wish we could have had a bar of soap instead of dispenser of body/corp gel and I hated blow dryer. No free internet!
10/10
Exceptional
22 Mar 2026
Sophie
Alles wie immer tip top! Danke an das Gastgeberteam!
Partner
10/10
Exceptional
09 Mar 2026
Thomas
Einfach wunderbar, danke Familie Glarner!
Friends_and_family Family
6/10
Pleasant
31 Oct 2025
MATHEUS
O primeiro contato já foi estranho, entramos no hotel e tinha uma família sentada na recepção, achamos que eram hospedes, e ficamos aguardando até que um momento depois vieram nos atender. Pagamento da taxa da cidade somente em dinheiro(apenas esse hotel fez isso). O quarto muito bom, novinho, banheiro ótimo, localização muito boa!
O café da manhã também achamos estranho, muito regulado, tudo tinha que pedir, sempre colocavam pouca comida na mesa para ir repondo. Ovos com bacon feitos na hora quentinho( porém a mesma coisa, pouca quantidade). Hotel tem grande potencial, porém deve melhorar esse quesito.
Friends_and_family Family
10/10
Exceptional
24 Oct 2025
Danilo
Café da manhã delicioso! Quarto excelente e vista deslumbrante! Tudo muito bom.
Friends_and_family Family
10/10
Exceptional
14 Sep 2025
Wai Hung

Closy family hotel

The hotel is slightly elevated and is just a short walk from Grindelwald station, making it both quiet and convenient. The room was spacious and spotless, and the breakfast was delightful, especially the sesame bread and cold cuts. The host’s friendly cat greeted us warmly and even played with us, adding a special touch to our stay. We stayed for five nights and truly appreciated the excellent balance of price and quality of service.
Friends_and_family Family
8/10
Excellent
28 Aug 2025
Ka Ho
住宿體驗十分好,地理位置方便,步行3分鐘便到車站,超市coop 5分鐘內便到達。房間露台的景觀可望到雪山、Grindelwald的草地,拍照一流。唯一問題是枕頭比較軟身,睡得不太好。
Leisure Partner
10/10
Exceptional
27 Aug 2025
Reuven
Buena ubicación, muy limpio, buen desayuno, excelente atención
Partner
10/10
Exceptional
10 Aug 2025
catherine beatriz
Todo hermoso
Leisure
10/10
Exceptional
04 Jul 2025
Sujuan
Everything is fine. The only shortcoming is that there is no AC.
Leisure Family
8/10
Excellent
12 Jun 2025
Munakata
I should pay tax by cash of Swiss franc, since I can’t make payment by card. I should go to bank to exchange my Euro to Swiss franc. It’s totally nonsense and time consuming. This system should be improved.
Leisure Self
10/10
Exceptional
03 Mar 2025
Salome
alle waren sehr freundlich und hilfsbereit
10/10
Exceptional
07 Jan 2025
Maria Fernanda
We loved it, incredible service and attention, nice breakfast, rooms nice and clean. The only thing it was challenging was to arrive to the hotel through an slipery up hill street with the suitcases but we for sure will go back and absolutely do recomend the hotel.
Leisure Family
8/10
Excellent
05 Jan 2025
Jorge
Beautifull place. The attention was wxplendid.
Leisure Family_with_children
10/10
Exceptional
31 Oct 2024
Patrick
Sehr freundliches Haus.
Gerne gehen wir zurück
Leisure Family_with_children
10/10
Exceptional
11 Oct 2024
Othmar

Komme wieder

Hotel ist an einem idealen Platz, ruhig gelegen und trotzdem in 3 Minuten inmitten von Grindelwalds Einkaufs- und Restaurantsmeile, Nähe Bahnhof, familiär, sehr schönes Supirior Zimmer mit Balkon und sehr schöner Sicht auf Eigernordwand, Wetterhorn usw., feines Frühstück

Location & surroundings

Hotel Caprice
Kreuzweg 11, Grindelwald, Switzerland

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Hotel Caprice

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