Residence Brunner

Switzerland , Swiss Alps
WENGEN, Lauterbrunnen, 3823
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50 reviews shown

8/10

Excellent

14 Feb 2022

Verified traveler

Would stay here again

Great location for skiing (ski in/ski out). Hotel a little dated. Staff very friendly and helpful.

Partner

10/10

Exceptional

12 Jan 2022

Chin Pin

Hotel room has nice unblocked mountain views. Staff is friendly and accommodating.

Leisure Partner

6/10

Pleasant

31 Jul 2021

Verified traveler

La vista hermosa y rodeado de naturaleza fue lo más que me gustó. Lo menos que me gusto fue que que el desayuno

Leisure Family

4/10

Poor

04 Sep 2020

Christian

Not nice

They put us in a stinky, moldy room and told us twice during check-in that we could get another room for 20 CHF more. We did not. This room was very bad.

Partner

6/10

Pleasant

24 Jul 2020

Radu

Well, the property is very old and the owners have done some improuvements but they could do more if they wanted, simple stuff like painting the metal frames on the balcony, fix the shower support, which won't cost much and they could raise the interest for the people....but thay are just lazy.
I wish I could give more than 3.9, but I can't....maybe when they will put a TV in the room I will do that.
Per total, it is ok to spend few nights there.

Leisure Partner

10/10

Exceptional

25 Sep 2019

Robert

Happy Hideaway

Brunner was a great base for our exploration of Wengen and vicinity. Very quiet, comfortable, and satisfactory in all regards. The staff was friendly. And helpful in accommodating our special needs.

Partner

10/10

Exceptional

12 Sep 2019

Yvonne M.

Warm and friendly

If you are looking for a fancy type hotel, hotel brunner is not the place for you. However hotel brunner certainly rates high with me. Economical and warm and friendly staff willing to help you as needed. They stayed open late for me to pick me up at train station at midnight because my earlier train had been canciled. Also breakfast was included and coffee and fea available all day. Also had use of their refrigeratir and microwave.

Self

6/10

Pleasant

18 Aug 2019

thomas

Out of the way stay.

Difficult to realize that hotel was well of the beaten path. Wengen like zermatt is a car free town and only accessible by a 15 min train ride($30 extra for the 4 of us) us a 15 minute walk(in the rain). Plus parking at the train station it turned out to be an expensive stay. Hotel(residence? Not sure why signs say hotel but identified as a residence, perhaps it doesnt qualify anymore) room was average, floor squeaked waking family during night and as usual in Europe they have no AC or at least screens on the windows to keep out bugs. Meh.

Family

8/10

Excellent

15 Aug 2019

Vishal

Overall awesome experience

Excellent hospitality, lovable & helping staff. Even the owner himself takes care of guests. Remarkable view of glaciers from hotel garden. Overall awesome experience!! Thanks Mr Tom Brunner!!

Family

10/10

Exceptional

12 Aug 2019

Suraj

Amazing Place

We spent 4 days at the hotel and we are glad we selected this hotel. Such beautiful views from the room (room 16), extremely helpful staff and decent facilities.

The place is not that far from the station, just a bit elevated but was manageable for us.

In the breakfast we have some devent options. They do have some lunch and dinner options, so check it out when you are there. We also enjoyed the lobby areas which had provisions for hot water, microwave, cuttlery and fridge.

There was a good mixture of staff from different countries. Like wise, it was also good to mingle with vacationers from other countries. Truely a great cross cultural exchange.

Partner

10/10

Exceptional

23 Jul 2019

Verified traveler

This is a property conveniently located between Interlaken and Jungfraujoch. The front yard is facing Jangfrau with an spectacular view all day long. The hospitality of the hotel staff is excellent, and the meal service is tasty and affordable. In the front of the hotel, there is a trail you can walk along to the other end of the town of Wengen and enjoy an amazing view of Jungfrau from different angles.

Leisure Self

6/10

Pleasant

28 Jun 2019

Verified traveler

a nice garden in front. property refused to take luggage to teain station which they promised earlier.

10/10

Exceptional

07 Jun 2019

Verified traveler

This place was amazing. Everyone who worked there was so nice and they made you feel at home. They even made us a lunch one day since we had to go on a hike before the breakfast started. Although the hotel is on the outskirts of town and requires a decent uphill walk, it’s worth it for the price and the view. The free breakfast every morning was good too. I would definitely stay again.

Leisure Partner

10/10

Exceptional

14 Mar 2019

Verified traveler

Overall great experience. The staff is extremely friendly and helpful. The hotel is a bit outdated but it is charming as a result.
It is also very convenient to ski back at the end of the day as it's on the slope.
I really enjoyed the special Sri Lankan curry made by the cook. Very authentic taste!
I would definitely come back on my next visit to Wengen.

Leisure Family_with_children

8/10

Excellent

18 Feb 2019

Verified traveler

Charming, a lil run down, but quiet & on the slope

Older hotel and a bit run-down (e.g., concave mattresses and plastic flowers), but super clean. A few minutes walking from the train, but it's right on the slope. Their bar is open until 7 and their restaurant serves a limited (but tasty) menu 7-9. I'd definitely recommend, but particularly for the price, I think they could use some updates.

Family

10/10

Exceptional

08 Feb 2019

John

Sparkling like a gem in the shadow of the Jungfrau

The Brunner is a wonderful nineteen canteen hotel located in an unparalleled situation appreciated by many a skier and walker alike.
Dated interior enhances its appeal, with cleanliness and friendliness key components of a most enjoyable stay.
Pristine starch white tables cloths hark to a bygone era, in what once was the epitome of class. Don't let it go, it's a gem.

Partner

10/10

Exceptional

17 Oct 2018

Verified traveler

Hotel Brunner

This hotel is worth the up hill walk from the station and Main Street for the amazing scenery. Friendly accommodating staff. Nice breakfast. Tea and coffee facilities and microwave useful. Bedroom was small with balcony.

Partner

8/10

Excellent

23 Sep 2018

Johnson

Good quiet location away from the busy cities

A little out of the way (7 min slight uphill walk from train station) but because of this the place was really quiet and we hardly saw other guests.
I believe all rooms have a balcony facing the Lauterbrunnen valley which is amazing when you open the doors and look out in the morning (assuming good weather).
Beds were pretty soft memory foam so keep that in mind if you prefer a firm mattress.
Breakfast was decent, with assortment of cereals, breads, boiled eggs, hams, cheeses, etc
For those of you with a tight budget, they have a shared fridge and microwave for guest use and you can get much cheaper food from the nearby grocery stores instead.
Overall good experience. We wanted a quiet place to experience the feel of being in the Swiss Alps away from the cities yet within easy reach of most ammeminities and other locations and Hotel Brunner accomplishes this.

Friends

10/10

Exceptional

05 Sep 2018

Shailendra

Wengen hotel

Great hotel & staff! Breakfast was free and good. A little uphill walk to hotel but it’s nice hotel! V clean and well maintained.

Family

6/10

Pleasant

25 Aug 2018

Verified traveler

Too troublesome from town

We stayed here for 2 days
The hotel is situated on a steep hill which we did not know otherwise not take this hotel .
The hotel very undated need to repaint to make a fresh look.
The staff are very friendly

2/10

Poor

21 Aug 2018

Verified traveler

Avoid moldy Residence Brunner

Hotels.com listed 0.1 mile from train station but it is actually closer to 1mile UP HILL walk, very hard to find. We only had 5kg (10 lbs) backpacks and it was frustrating trying to find the hotel...I can't imagine having luggage! Room is very small, 2 smaller-than-twins takes up 90% of the room leaving a 1 foot (30 cm) wide walk way. The walls and floors are so dirty, smelly (toxic moldy kind of smell), as well as thin. It's substandard when you can very clearly hear your neighbors next room and above you walking, peeing, and other gross bodily functions. Next time I wouldn't book this for $140 nightly (breakfast included) when so many other hotels closer to the station, Coop grocery store, also include breakfast AND dinner go for $200-220 nightly. Typical pasta dinners here costs about $40-50 per person so please avoid this Residence Brunner and book elsewhere. It's really not cheaper and you don't have to feel sick sleeping in a mold and mildewy room. I've never left reviews but this is worse than a nightmare so please avoid.

Family

8/10

Excellent

20 Aug 2018

sven

Plumber

Certainly some problem with the plumbing and definitely have to sort the smell in the bathroom in room nr 6

Family

8/10

Excellent

16 Aug 2018

Verified traveler

Very good hotel but noisy guests might be encounte

Relatively apart from Main station, approx 10 mins walk. But the environment is really amazing! The house is a bit old and you will here noise when upstairs guys are walking by as I was living in the 1st floor. Very quite place with budget price which means noisy guests may be around. Service is lovely and room is clean! Breathless view from balcony.

Partner

8/10

Excellent

04 Aug 2018

Verified traveler

Quite a long uphill walk from the train station, especially if you have luggage. Hotel is old and needs an update.

Family

6/10

Pleasant

24 Jul 2018

Verified traveler

The room was large, bathroom had a tub with shower, but it was hard to adjust the water temps to avoid too hot or too cold showers - water dribbled from sink hot tap. Room smelled perhaps because there has been a lot of rain, but had a musty smell we noticed when entering the room each time. Balcony was nice, ditto breakfast. Garden was small but nice. Just a short walk from town and on the way in from hiking the Via Alpina.

10/10

Exceptional

26 Jun 2018

pouyan

Nice place , lovely stay

Hotel staff really helpful, nice room with balcony and view of mountains, room was comfy and all good

8/10

Excellent

20 Mar 2018

Verified traveler

Clean, comfortable

Good value for money - clean and comfortable.

Family

6/10

Pleasant

17 Jan 2018

Verified traveler

Decent older hotel in beautiful setting

The biggest problem with this hotel is that it is a 15 minute hike from town, all uphill and often quite icy. The good thing is that you can ski in and out.
Accommodations are adequate, but no better. Breakfast is okay, but never changes.
Be careful of upcharges during week of World Cup races.

10/10

Exceptional

28 Dec 2017

Amarjeet

Genuinely nice staff.

Everyone at the hotel is exceptionally nice. We felt like staying at home. We had wonderful view of alps from our south facing room. Breakfast was very good. Feels good to get personal attention by the staff. Would love to come back!

6/10

Pleasant

03 Oct 2017

Verified traveler

It has the atmosphere of a hostel, the staff is super kind and very welcoming and the included breakfast is very good

10/10

Exceptional

28 Sep 2017

Verified traveler

Staying at Residence Brunner Hotel

A good hotel choice. Our room was comfortable and liked the help yourself selection for breakfast....boil your own eggs, choices of fresh baked bread, yogurts, cereals, cheeses, meats, drinks. It is an uphill walk to the hotel but we enjoyed that we were out of the main part of town. The walk was about 10-15 minutes on a paved street so using roller luggage or backpacks is not a problem. Quiet and nice view sitting outside the front of the hotel. From our room we could see the gondola going up to Mannlichen. Woke to the sound of cow bells in the distant pastures several mornings. Very easy to catch trains down to Lauterbrunnen or up to Mannlichen or Kleine Scheidegg from Wengen. Really enjoyed our stay.

Partner

8/10

Excellent

22 Sep 2017

Verified traveler

Beautiful place

Hotel is situated in the beautiful town of Wengen, surrounded by mountains. Beautiful view! It was a tough uphill walk from the station especially with luggage. Service was good. Room was spacious but a little dark.

Partner

4/10

Poor

22 Aug 2017

Verified traveler

the hotel is not close to the station

it took us 30 minutes to get to the hotel from the station.very tired with luggage.

Family

4/10

Poor

28 Jun 2017

Verified traveler

No warning from the hotel

There is no way to reach the hotel by car- you must reach by train - 30 francs per person!!!!
The hotel refused to return our payment.

8/10

Excellent

04 Feb 2017

Karen

Great position for skiing

I broke my collar bone courtesy of a very inconsiderate skier in the first 30 minutes of my ski holiday
The hotel staff were very kind and gave me a whole cubhoard full of extra pillows so I could get comfortable
Staff were great breakfast got a bit boring after 3 days so probably would have had to eat out if there for a week

Partner

10/10

Exceptional

02 Oct 2016

Verified traveler

Fantastic Classic Hotel

I did a lot of research and Residence Brunner is the most affordable hotel in Wengen. My stay came to 110 Swiss francs a night. In Lauterbrunnen park your vehicle in the large parking garage located below the train station. Parking is 10 Swiss Francs per 24 hours. Take the train to Wengen which is around 6.50 Swiss Francs one way. When you debark at Wengen everyone has to walk to their hotel. It is a good 20 minute walk uphill from train station to Residence Brunner. This is a classic old school hotel and I love it. Hotel staff are very friendly and personable. Be warned the front desk may not be there when you arrive, you can call them on the phone though. The front desk is normally working at other areas of the hotel. The kitchen / bar area has a microwave and refrigerator that all guests share. The rooms are quite large with a spectacular view of the mountain. There is no A/C, TV or refrigerator in the room so bring your ipad or books. The Wifi is very strong in the room and there is no Wifi password. I reserved my room 6 monthes in advance so they gave me the upgraded room with the patio so I suggest you ask for patio room. This is a large, older hotel so there noise from other guests. I could hear the guests in room above me walking around all the time so suggest you ask for top floor if this bothers you. The restaurants in town are pricey but there is Co-Op grocery store at train station. Great free breakfast provided by hotel.

10/10

Exceptional

22 Jul 2016

Cozy hotel with friendly staff

Great atmosphere with lovely staff who made us feel at home. Clean and cozy rooms, tastefully decorated. Slight issue with location though, located a bit far from the train station -- advise others to take a taxi on arrival (costs 18 CHF). But the view of Wengen town especially at night is spectacular. Overall, a memorable experience.

4/10

Poor

17 Jul 2016

Verified traveler

NOT GOOD !!

Partner

10/10

Exceptional

07 Jan 2015

katie

wengen and Bruhner, great location lovely hot wate

lovely

10/10

Exceptional

22 Aug 2014

Michael King

Home from home hotel

Lovely family run hotel with friendly and warm service. i stayed here before several years ago and I had no regrets going back. Superb views of The Jungfrau and adjacent mountains from the balcony . 10 mins stroll from the resort centre amongst chalets etc. Worth getting a taxi to the hotel as its a gentle incline Chf 18. An older style hotel with a relaxed atmosphere. use of microwave, tea / coffee supplies and use of fridge in the former bar area. Drinks can also be bought from reception . Don't expect The Ritz , just good value and home from home hospitality. Clean , comfortable and good value. I will return here on my next stay in Wengen.

4/10

Poor

24 Jul 2012

You cannot drive here

Pros- nice hotel staff, beautiful area, halfway up the mountain if interested in going to the top; Cons- room smelled old and musty, internet not available in all rooms as advertised, and despite the map directions you CANNOT drive here; you must pay to park down the mountain, take the train, and then walk to the hotel (which is somewhat hidden at the end of the town).

Partner

4/10

Poor

05 Jan 2012

Rose

Do not stay at this hotel unless you know the area

Never been to Switzerland, we arrived late in the evening. The hotel was unstaffed and had no direction. There was no television in the room. There was no assistance or concierge service. No restaurant or amenities at the hotel. It is family owned and the service was horrible. Will never recommend it to anyone. When one is visiting the country for the first time, it is expected to get assistance from the hotel staff. That assistance was not available at all. Horrible experience.
In the future, we will find a real hotel where the staff is available to assist.

6/10

Pleasant

31 Jul 2011

Elaine

Just the basics - barely......

I picked this hotel based on past reviews but realized after the fact that the last review was in 2010. It cost $16 for a taxi to get from the train station to the hotel because its all uphill. I never saw any hotel staff with the exception of when we checked in and out, and both times I used the front desk phone to summon the owner.

This hotel barely offers the basics - and if you want room service, forget it. Towels are provided after 2 days of usage, sheets are replaced after 5 days, and if you expect someone to come in and make up your room, it won't happen. If you leave it a mess, it's a mess when you come back. While the room was clean, it certainly wasn't decorated or furnished in a warm or welcoming way..

On the upside, it was clean and provided free internet in the lobby. If all you want is the bare minimum and nothing else, and price is a consideration to you, then this is your hotel.

Partner

6/10

Pleasant

15 Sep 2020

Verified traveler

O hotel é bom, mas fica em uma região em que vc não tem acesso de carro e mesmo subindo de trem ainda tem uma razoável caminha, toda de subida até o hotel

Partner

6/10

Pleasant

19 Aug 2020

Maria

Not clearly stated that the region is carfree!

Didnt Have the opportunity to check in and Even though i emailed same night To get refund of the booking i didnt get Any anwser. This Hotel is not possible to go to by car, i think this should be stated Very clearly for everone that want to book something on short notice!

Partner

8/10

Excellent

03 Aug 2020

Onur

overall nice stay

The hotel is old. And also, little bit far away from the train station. Overall we had a nice stay. Wengen is a special place.

Friends_and_family Family

8/10

Excellent

05 Jul 2020

Es ist wunderschön gelegen mit einer traumhaften aussicht, das Personal war sehr freundlich.
Es war richtig nostalgisch, da das Haus ein bisschen in die Jahre gekommen ist.

Leisure Partner

8/10

Excellent

03 Feb 2020

Verified traveler

Prima locatie, vlak naast de piste ('s ochtends skien naar de lift, 's avonds terug naar het hotel). Goed ontbijtbuffet met voldoende keuze. Het hotel is stijlvol maar wel oud en een beetje gehorig. Wij hadden een vrij kleine 2persoons kamer die net ruim genoeg was door een praktischs inrichting, met balkon en uitzicht op de bergen, en met een nogal krakende vloer (niet handig als je 's nachts naar de wc moet).

Leisure Friends

10/10

Exceptional

14 Oct 2019

Lucila

Eccellente

Piacevole! Attenzione ottimo, posto bellissimo, grazie .

Friends_and_family Family

8/10

Excellent

18 Sep 2019

sergio