Jungfrau Hotel Annex Alpine Inn

2/10

Poor

13 Jul 2026

Dawne

Have to walk to the restaurant to get ice .They have nothing to put it in they give you a plastic bag with a few cubes by the time you walk to your room they are almost all melted
Shower leaked and water goes everywhere
We went to eat at the restaurant the flys were rampant.Our drinking glasses were never replaced.
No lights going up the stairs
Terrible terrible
However the mountain view was beautiful

Family

8/10

Excellent

08 Jul 2026

Fatima

Beautiful view. Very quiet and peaceful location. Rooms were a decent size. Everything was spotless and super clean.

However, the furniture and the whole room felt a bit outdated and old and not as good as it is shown in the picture. The staff around the room was helpful like housekeeping in the morning.
However, we struggled to get in touch with the reception. There were no phones in the room to call them and nor was there any staff at the property....We needed some cutlery for dinner and that meant walking all the way to the main hotel to ask them. Also, the beds had wheels and they moved a lot when you are on lying on them. The room gets really stuffy during the day and night unless you keep the back door open at all times (which isn't safe when you are sleeping) - so not very good ventilation.

Partner

10/10

Exceptional

05 Jul 2026

John Gerald

We had a fantastic stay at Jungfrau Hotel from July 1st to July 5th. The hotel was clean, comfortable, and in a great location, making it the perfect base for exploring the beautiful Interlaken and Wilderswil area.

A special thank you to Erika in the breakfast room. She greeted us every morning with such warmth and kindness, making us feel genuinely welcome. Her friendly personality and excellent service made breakfast something we looked forward to each day.

The breakfast was delicious with a great variety of options, and the entire staff was professional, attentive, and accommodating throughout our stay.

We truly enjoyed our time here and would highly recommend Jungfrau Hotel to anyone visiting the area. Thank you to Erika and the whole team for making our vacation so memorable!

Partner

10/10

Exceptional

04 Jul 2026

Nagmedeen

Nice

6/10

Pleasant

02 Jul 2026

Rajasekhar

This is not the main hotel, so it looks more like a motel. The room is big compared to many hotels, excellent views from the room with a good restaurant right in front of the hotel. The included breakfast is excellent. It's very close to wilderswil railway station. It has no Air conditioner, bathroom shower is very small with just curtains.

Friends_and_family Family

2/10

Poor

08 Jun 2026

Julio Cesar

Pior quarto de hotel que já fiquei! As toalhas estavam imundas, havia teia de aranha e poeira por toda parte. Vários bichinhos e moscas mortas no chão, indicando que a limpeza é apenas de aparência. O box é minúsculo e a toalha constantemente gruda em você durante o banho. Dá a sensação de que o hotel foi abandonado e estão apenas sugando o que sobrou. Não vale a pena!! Precário e longe de tudo.

Partner

6/10

Pleasant

13 Apr 2026

Howard

Never had

10/10

Exceptional

29 Mar 2026

Safwan

Parking was super easy and best place to be

Pet

10/10

Exceptional

25 Mar 2026

Julia

Beautiful and clean, would stay again.

Partner

10/10

Exceptional

22 Mar 2026

Kevin

The Alpine Inn offers a refreshing blend of high-altitude charm and \"park-at-your-door\" convenience, perfect for travelers prioritizing accessibility over luxury. The layout remains decidedly motel-style, featuring exterior corridors that allow you to pull your gear-heavy vehicle right up to your unit. The rooms are simple and efficient, offering \"good hotel\" basics like crisp linens alongside classic motel amenities. The true highlight is securing a room on the alpine side, where you can step directly from your door into the crisp mountain air to watch the mist roll off the peaks, making it a functional, high-value basecamp for any outdoor adventurer.

Partner

10/10

Exceptional

24 Feb 2026

Lavonya

Room was very clean. Loved the scenery of the mountains. Staff were also extremely friendly.

Friends

10/10

Exceptional

18 Feb 2026

Jonathan

Most convenient hotel parking in Europe

10/10

Exceptional

15 Jan 2026

Charlotte

Loved the property. Was very clean and super pretty. Staff was very nice!

Leisure Friends

10/10

Exceptional

04 Jan 2026

Milagros

Beautiful, clean, the view, everything
Excellent place

Leisure Family

10/10

Exceptional

02 Nov 2025

Fammela

Clean, friendly staff, food is great

Leisure Partner

10/10

Exceptional

25 Oct 2025

Simone

My only \"complaints\" if you could even call them that, were: An extra bar of plugs mounted vertically so your items dangle with no support, and the only other mirror outside the bathroom was obscured by the coat racks. Aside from those ITSY TEENY details, our stay was PERFECT! I could easily recommend this place and would not hesitate to stay there again.

Leisure Partner

6/10

Pleasant

18 Aug 2025

Christopher

The hotel was functional, clean, and the bed was comfortable. The hotel room did not have air condition and it was hot during our stay so that is something I overlooked when booking. Just had to open a balcony door to get some airflow. There is not many dining options in the area that are within walking distance. Although the hotel is centrally located with about an 8 minute walk to the train station and a bus stop. The included breakfast was good and convenient.

Leisure Family

6/10

Pleasant

17 Aug 2025

Sultan

Perfect

Air conditioning is required in summer, there is a fan but you have to keep windows open,
Breakfast was very good

Partner

10/10

Exceptional

11 Jun 2025

Jessica

Beautiful views, wonderful hospitality!

The service was wonderful! Kind and helpful!

Friends_and_family Family

6/10

Pleasant

10 Jun 2025

Adriana

The pictures definitely make it look nicer than it is. Underwhelmed for a $300 hotel, but that’s interlaken for you. The night before we stayed in Hote Silberhorn in Lautenbrunnen and for a similar price it was so much nicer.

Partner

10/10

Exceptional

10 Jun 2025

Ronald

The inn is situated 10 mins walk from Wildersil station, which brings you to Interlaken Ost, Grindelwald and Lauterbrunnen, which are key spots to visit in the Bernese Oberland. One tip is to take the 105 bus which is 5 mins away to reach Interlaken West, which is the busy part of Interlaken and to take trains towards Bern and Zurich.

The inn is spacious and clean with essential items available. It comes with breakfast which is a great cost saver given the high prices in Switzerland. The inn does not have elevators, which is a bit inconvenient to bring luggages up the stairs, but it's just for the check-in and out process. The room opens up to the valleys towards Grindelwald, with the snow-capped mountains at the background, which is a breathtaking view.

Overall, it is a great stay, no frills and worth its price.

Leisure Partner

8/10

Excellent

09 Jun 2025

kerry

Decent stay but a little pricey for what is offered. The too

10/10

Exceptional

27 May 2025

Ron

Wonderful stay in a clean, comfortable room.

Very comfortable and clean room. The breakfast was wonderful, with a good selection of foods. And the view of the Jungfraujoch from the room was amazing! Highly recommend.

Partner

10/10

Exceptional

13 May 2025

Gavin

Great view. Convenient parking. Nice breakfast included. Easy self check in/ out.

10/10

Exceptional

11 May 2025

Joao

Awesome

Great location and very quiet area. Rooms are big and comfortable. Shower is good but they need to replace the plastic curtains.
Nice free breakfast.

Partner

10/10

Exceptional

08 May 2025

Andrew

Great place to stay when touring interlaken. Incredible views and quiet, while yet conveniently close to downtown.

Leisure Partner

8/10

Excellent

01 May 2025

Keith

Alpine Inn is a 6-7 minutes walk from the main Jungfrau Hotel near residential homes. The cleanliness of the motel surfaces and bed is acceptable but since it is a ground floor room with a balcony area, we found many bugs, spider, and ants crawling around the floor and ceiling especially at night.

Also, the motel is very old renovated with windows were fully openable from the outside which is a security concern and some moldy flooring in bathroom. The shower is small and the head is also very short and hard to use for a tall person.

The staff is very accommodating and also the breakfast is very fresh and has many choices.

Leisure Partner

8/10

Excellent

10 Apr 2025

David

price was OK. Bathroom was looking a little tired but OK I guess

Leisure Partner

10/10

Exceptional

19 Mar 2025

David

Stunning location and a very fgood restaurant. Very quiet and relaxing.

Partner

10/10

Exceptional

18 Mar 2025

SUZZETTE

Excellent

Leisure Friends

8/10

Excellent

15 Mar 2025

Giffen

This review is for the Jungfrau Hotel Annex, a separate two-story building from the main hotel, located about 500 meters away. Our Annex room was clean and comfortable. The beds and bedding were especially nice. There is no elevator. The view of the Alps was beautiful. The WiFi was effective and reliable. There is no staff on site. The self check-in system was cumbersome, and there were no check-out instructions available...we ended up driving to the main hotel to return the room key and get a receipt for our stay. This wouldn't be my first choice for lodging in Wildiswil, but I would stay there again.

Leisure Partner

10/10

Exceptional

09 Mar 2025

Philip

Ideally Situated for Local Attractions.

We booked to stay in the hotel's annex that was a five minute walk from the main hotel. On arrival at the annex there is a self check in that allocates your room. The room was large and had everything you would expect to find i.e kettle, safe etc. We were staying for four days and the room was cleaned each day. Breakfast was served in a nearby building. Located in Wilderswil just outside of Interlaken, it was ideally placed to see the local attractions. Would I stay again and recommend this hotel, most definately.

Friends_and_family Family

6/10

Pleasant

09 Feb 2025

Dean

It’s fine if you want a basic hotel. It did look far nicer in the images online as the reality is that the rooms are more like a motel. The views are nice and the check-in was easy, though.

10/10

Exceptional

07 Jan 2025

Mike

Close to train line for Interlaken and Grindelwald ski areas

8/10

Excellent

01 Jan 2025

Raymond and Catharina

Budget option near Interlaken

Spacious room, heating worked. The remote receptionist was very helpful over the phone and by message and responded quickly.
Beautiful views.
Very basic accommodation.
Hard to find, as it sits remotely in the backyard of the reception office. Not well marked or lit. Really a budget option. Could be so much more with better directions and a bit of love.
No food availability in town after 8pm in winter. We had to walk the mile and catch the train to Interlaken.
Walk to train in approximately 10-12 minutes.

Partner

10/10

Exceptional

11 Dec 2024

Tim

Super easy self check-in. Terrific Italian Restaurant right across the road. Wonderful location with breathtaking views in every direction. Great value.

Leisure Family

8/10

Excellent

01 Dec 2024

Marlon

The property is just a walking distance to the main hotel, and train stations. PICTURE PERFECT surround sceneries. From waking up in the morning...window and patio facing east with such climatic view. The walk to the train stations has breath taking views as well.

Leisure Friends

6/10

Pleasant

21 Nov 2024

Yerith Carballo

La calefacción no sirve y estamos en temporada de invierno ❄️🥶 y le hace falta más iluminación en el camino hacia las habitaciones

Leisure Partner

8/10

Excellent

20 Nov 2024

David

Breakfast and View were great

Business_and_leisure Friends

8/10

Excellent

03 Nov 2024

Jun

The location is close to the train station and supermarket. Overall, it's convenient. The bathroom however smells mouldy and could use air freshener.

Partner

10/10

Exceptional

26 Oct 2024

Scott

Really good, nice view, friendly lady managing the breakfast

Leisure Partner

10/10

Exceptional

26 Oct 2024

Lilibeth

Accommodating staff

Leisure Family

6/10

Pleasant

25 Oct 2024

Anam

The property is closer to the train station and has great views. The condition of the property is terrible. The bathroom drainage does not work properly and it collects water in the shower area.
Not much variety in the breakfast either. Eggs and bacon are kept in the same food warmer which makes it hard for people who don’t eat bacon, can’t eat egg as well.

Leisure Partner

10/10

Exceptional

24 Oct 2024

AHMARI

Good value for money

10/10

Exceptional

16 Jul 2024

Mohammad Ali

Very nice hotel. It came with breakfast included which was wonderful.
Only downside was that they didn’t change the towels which were on the floor but great option otherwise

Leisure Family

10/10

Exceptional

15 Jul 2024

Kelsey

Excellent place to stay.

Leisure Partner

10/10

Exceptional

10 Jul 2024

Blake

Perfect location and lovely hotel in a lovely area

Leisure Partner

10/10

Exceptional

13 Jun 2024

KHALED

ءnicce

8/10

Excellent

14 May 2024

Andy

Quiet area, amazing views, good breakfast

Leisure Partner

10/10

Exceptional

14 May 2024

Thomas

Very affordable and great views

Our only negative experience was finding the building with our rooms. The original instructions missed an important fact. After wandering we returned to the check-in desk and got proper directions. After that everything was wonderful. The description on Hotels.com didn’t mention breakfast which was fabulous.

Friends_and_family Family

10/10

Exceptional

08 May 2024

Mahadev

Nice view of the mountain from the Balcony

Nice view of the mountain from the Hotel room and balcony. We managed to easily locate, self check in was very easy, walkable distance from the Wilderswil station.

Partner

10/10

Exceptional

28 Mar 2024

katriana

Easiest check in- perfect large size room- own patio!
View of the mountains!
Absolutely perfect stay! We wish we were here longer.
We highly recommend staying here and we will definitely be back!
Thanks for the great stay!!

Leisure Partner

10/10

Exceptional

24 Mar 2024

Sheila

The view is breathtaking at the rooms. The neighbourhood is just beautiful. I would stay longer to enjoy this view. The prices of food is very premium. Wish it was less. The staff respond very quickly to emails and are helpful. We will come back again. Auf Wiedersehen und danke

Leisure Family

4/10

Poor

15 Feb 2024

nikhar

Best part was the Views which were astounding from the Inn. However, the receptionist were not very welcoming & harsh in response even on non busy days. They have separate hotels under one name & were asked to do self checking which was not easy. We had our room safe non functional & was asked to deposit stuff at the other property which wasn’t convenient. We loved the view & the quiet.

10/10

Exceptional

18 Jan 2024

Gary

Great value!

Leisure Partner

8/10

Excellent

23 Nov 2023

Hector

Un buen lugar, el cuarto estaba muy pequeño y la ducha era incomoda. Me querían cobrar 200 francos por que se mojo el piso.

Leisure Friends

10/10

Exceptional

10 Nov 2023

Shangjie

The view from the balcony is excellent!!

Business Family

8/10

Excellent

26 Oct 2023

Dale

Good Value

Hotel Annex is in a great location with lots of parking available. The best thing about this hotel are the beds; super comfy, plush, and supportive. The room is a bit spartan but clean and everything worked. Our bathroom needed a bit of work; there was a black something on the shower wall and in the grout. And the showerhead was mounted at about 5 feet up. There was nothing special about the breakfast; basic cheeses, sliced meat and cereals. The only hot food was scrambled eggs and bacon. Overall, I would stay here again just because the price was right; it was a good value. The dinners at the restaurant are very good and I recommend eating there. And the ice cream is from a local boutique ice cream maker, and was quite good.

Friends_and_family Friends

10/10

Exceptional

01 Oct 2023

Niladri

Amazing place to stay

Friends_and_family Family

8/10

Excellent

13 Aug 2023

Emma

Accommodation was clean and comfortable, easy to check in and had ample parking.

Leisure Partner

10/10

Exceptional

16 Dec 2021

Amira

we have our great stay here , room is clean

Friends_and_family Family

8/10

Excellent

28 Nov 2021

Matthew

The location and hotel was good overall. The outside was not well lit and was a bit darker than we would have liked to get around at night. There was a problem with the heater in our room that wasn't working. We called the front desk and they were accommodating and moved our room.

Leisure Partner

10/10

Exceptional

20 Nov 2021

Paul

Value for your money

Pro: Value, Location, Self-Checkin
Con: Need to spruce up the exterior of the building, Only one key per room, A bit cold because only one heater in the room was working and the one that works wasn’t warm enough, either. I increased the temperature to the max, but it was still lukewarm. Brrrrr~

Partner

10/10

Exceptional

08 Oct 2021

Oscar

The way the property was designed

Leisure Family

8/10

Excellent

13 May 2021

Eric

View

Amazing view

Partner

10/10

Exceptional

22 Feb 2021

Stéphane

Ideal to sleep close to the pistes

Great Inn to spend a night or two close to Grindelwald (which is less than 20 min away by car). Frre parking. Quiet area. Spacious rooms. Very clean and well-furnished. Couldn't ask for more.

Partner

10/10

Exceptional

15 Oct 2020

Clayton

Clean, convenient, fairly priced, friendly staff

This is a perfectly fine inn; clean, conveniently located, and inexpensive by Swiss standards. Parking is free and convenient which was important for us since we brought our own vehicle. There was a small outdoor area in the center of the inn with patio furniture and a place for our daughter to run around. The views of the surrounding mountains are quite nice and one evening we sat outside for about 30 minutes to decompress and drink some wine that we brought after a long day of sightseeing—it was quaint but quite nice. There is an Italian restaurant across the street which has good food and good service as well, which was perfect for our first night there when we checked in late. It is a convenient walk to the commuter train station linking you to the wider region, but also the cog train that takes you up to Schynige Platte—walking to the station takes no more than 10 minutes, and there are a number of other restaurants and grocery stores within a 10 minute walk. Note, this inn is in partnership with the Jungfrau Hotel. Although we didn’t experience staying in the hotel itself, we did have to check in there (about a three minute drive away from the Inn) and we also ate there on a Sunday evening since few other restaurants were open. Dinner was great and the service was great. They made us feel very comfortable! All in all, if you are a low key traveler who is looking for a no hassle, convenient, clean, and fairly-priced inn, this is the place for you. Great for family!

Friends_and_family Family

8/10

Excellent

07 Jan 2020

Moshe

It was good

Friends_and_family Friends

8/10

Excellent

27 Dec 2019

Srini

We loved the view and we liked how we were able to get to the train very fast. It looked spotless and the they were able to clean it when we left it looked the same when we first came. The only minor issue was, TV not working, but who wants to watch it when you are in little paradise.

Leisure Family

4/10

Poor

25 Nov 2019

Verified traveler

We ended up staying at another hotel because after arriving at the hotel which was closed until 3pm (We arrived around 1030am) we couldn’t find anyone to ask about leaving our bags. I contacted the hotel prior to arriving about storing or luggage. So we walked back down to the train station with luggage in tow. We were not going to bring our luggage with us into Lauterbrunnen so we stayed at the Edelweiss Hotel. Everything there was PERFECT!!

Leisure Family

8/10

Excellent

12 Aug 2019

Verified traveler

Stunning location with a view of the Jungfrau.
We had an upper room with a large balcony. The lower rooms have an open terrace area but views are less spectacular. The room was large, airy and extremely clean. Although it was basic, it had all we needed. The breakfast room was also bright and airy and the food was fresh and nicely presented.
The hotel is a short walk from the station where trains run regularly into Interlaken, Lauterbrunnen and Grindelwald. The restaurant opposite (Italian) was great as was the Jungfrau Hotel Restaurant where we received a 10% discount as guests of the Alpine Inn.

On check in we were presented with a list of rules and possible fines if these rules were broken. I felt this was completely unnecessary and unwelcoming.
I felt like a child on a residential or summer camp
rather than a grown up paying to stay in a hotel. This was the only negative in our opinion.

Leisure Partner

10/10

Exceptional

19 Jul 2019

LM

Great views of Jungfrau! Room is clean and breakfast was good.

Leisure Family_with_children

10/10

Exceptional

05 Jun 2019

Kalah

Cute little motel

Great little motel. Nothing fancy, but very clean, spacious room, and a very good breakfast. I wish I could remember the name of the gentleman at the front desk who checked us in-shame on me for not writing it down- but he was fantastic with information. Hotel right across the street from a really great Italian restaurant.

Partner

10/10

Exceptional

30 Oct 2018

Asela

Very good location! Easy to find. Spacious room! Free parking.

10/10

Exceptional

24 Sep 2018

Divya

Great location, friendly helpful staff, very peaceful, neat and clean rooms.

10/10

Exceptional

09 Sep 2018

Ida

Pleasant stay.

Clean, comfortable, water pressure awesome, cute town, near the train station, the staff was friendly (Ronnie was informative, helpful and had a breakfast packed for us since we were leaving before breakfast). Enjoyed the balcony with a view.

Partner

4/10

Poor

13 Aug 2018

Verified traveler

no air-conditioner and refrigerator so very tough to sleep.

10/10

Exceptional

06 Jul 2018

Loretta

Tour of the Jungfrau

Perfect accommodations in Wilderswil after arriving in Zurich on overnight flight from Boston and hoping train to Wilderswil. Arrived early, left our backpacks at reception and Ronnie graciously brought them to our room while we explored the town. Nice breakfast! Convenient to take cog rail mountain train from same station next morning for Schynige Platte to begin hiking Tour of the Jungfrau! We will return to Alpine Inn when we hike back in to Wilderswill after 10 days on trail.

Partner

8/10

Excellent

01 Jul 2018

Arijit

Nice cozy inn with a great view

It's a quiet cozy place with ample greenery around. Every room has a great view of Jungfrau from balcony. At the end of a hectic tour, it's very relaxing experience to sit in the balcony, absorbing the beautiful view. Inn has a green yard infront, good for kids. There are a few restaurants option nearby. Walking distance from Widerswil train station. We visited with our 2 yr old, and enjoyed our stay.

10/10

Exceptional

22 May 2018

Harshavardhan

A good hotel with all the basics for a comfortable stay

Family

4/10

Poor

30 Aug 2017

shenaz

Hotel not far from the station

Hotel had only breakfast and not even a cafe where one could order sandwiches etc later in the day. The room did not have an air conditioner but only a very small table fan which hardly gave any breeze! Also there was a notice on the bathroom door saying if the guest wet the bathroom he/she would be charged 200CHF which is as much as the room tariff!! Iv travelled to many places and this is a first of a kind!

4/10

Poor

25 Jul 2017

Verified traveler

Good hotel, lukewarm service

Upon entering the room, we were greeted with a sign in the bathroom about being charged 200 CHF if we make a mess. I understand their intention to keep their bathroom clean, but it sounds more like a threat to a customer, so that was not nice. The room itself is adequate with a balcony view of the mountains and breakfast was alright. It is a 10 minute walk to the train station and parking is available on-site. When we were checking out, we were told we had to pay over 70 CHF for the extra person we brought in. I did not understand how they got to that number, but we did not argue as we had to move on to our next destination and they promised they would email me the receipt of the details, which I never received. I guess it all still works out for the hotel chain without being concerned for the customer as the area is a tourist accommodation and there is a lack of rooms during the summer months.

Family

8/10

Excellent

14 Jul 2017

ANTHONY

Small Motel style hotel.

This is a small hotel built in the style of a US motel. with the bedrooms in a separate block, within the car park, from the main reception and breakfast room.
Its obviously been refurbished to a good standard but obviously the budget option within the area.
Room was a good style, but old fashioned especially the bathroom , which could really do with modernisation.
The windows were an issue as only a door to the balcony or a huge window could be opened which my partner felt insecure leaving open as we were on the ground floor.
So the lack of Air-con made it a warm night, luckily a fan was provided in the room to help so i did still get a reasonable nights sleep.
The guy in the reception was very straight to the point and not exactly welcoming, but the Breakfast waitress was very nice, welcoming and attentive.
Overall okay, if the bathroom was modernised, and A/C provided i would consider staying again possibly?

Partner

8/10

Excellent

13 Jul 2017

Khaled

excellent location very clean budget stay

excellent location very clean. The rooms has only the basics, bed, sheets, towels...etc

Family

4/10

Poor

01 Jan 2017

Verified traveler

No reception at this hotel, have to check in at Junfrau hotel.

Partner

8/10

Excellent

01 Oct 2016

Viral

Nice Hotel close to Wilderswil train station

The hotel rooms were very good, clean and quite modern. They were very spacious too. We did not get a chance to have the free breakfast the next day morning due to early train but looked similar to other hotels in the area. The views from the room balcony was also great.

8/10

Excellent

26 Sep 2016

Purshottam

Convenient, clean hotel with fantastic view.

Easy to get to and good buffet breakfast.

Family

8/10

Excellent

30 Aug 2016

Abdulrahman

Alpine-Inn by Jungfrau Hotel Trip_Aug 2016

Great location in a wonderful village. Clear sky and amazing mountain's view.
Free parking.

Family

6/10

Pleasant

05 Aug 2016

Sintija

Nice hotel in great location

Amazing location. Clean and spacious rooms.
Breakfast was ok, but was not a lot of choise.
If you plan to pay in euros, better not, because hotel takes euros on 1 to 1 basis with swiss frank. And you end up paying a lot more than expected.

8/10

Excellent

24 Jul 2016

Sajan

Nice hotel train station nearby

The only issue was that the rooms are not air conditioned.

6/10

Pleasant

05 Jul 2016

Verified traveler

Don't expect too much

Pros first. The location was good, along with the guest card provided by the hotel, the nearby transport to Interlaken is free, good free wi-fi connection, but other than these, nothing was quite satisfying. Many bugs on the ceiling and in the bathroom. There was a notice saying that guests are not allowed to wet the bathroom floor which was fair to the guests due to the original poor construction of the bathroom. And although the breakfast is included in the room rate, don't expect too much from it. Very simple breakfast and you will have to get up really early in order to get a small bite of everything because they don't refill when the food is finished. Won't recommend to my friends.

Family

8/10

Excellent

17 May 2016

Ashutosh

The stay was comfortable and nice. the hotel is a bit away from the main interlaken city which later on we found it to be great as we could travel everywhere from this place as it was close to the Wilderwil station and buses were also frequent to go to Interlaken Ost or West. The rooms had a fantastic view of the mountains and it was peaceful and relaxing to sleep after a tiring day of sightseeing.
The breakfast was routine but Christina ensured that the guest would be made to feel at home.
The house keeping was also very good keeping the room very clean and tidy. the only thing the hotel lacks is proper glasses to drink water and a proper Tea / coffee maker which currently they are using is very old model and doesn't even have an auto stop on boiling of the water.

Family

8/10

Excellent

14 May 2016

Jo

Beautiful view and convenient location

Easy to find on main road and in a convenient location. Simple hotel.
Beautiful view from deck.
Restaurant for dinner was delicious and had nice service.

8/10

Excellent

03 May 2016

Verified traveler

Basic with Great views

We specifically chose Alpine-Inn by Jungfrau for the free parking, free breakfast, and free wifi - all of which we received. During our stay, I never saw the reception open even though the book said it was open until 10pm. The wifi worked fine, there was plenty of hot water, the beds were comfortable, the walls were a bit too thin (we could hear the guests in the room next to us until midnight), and the breakfast was adequate (breads and spreads, yogurts, granola, cereals, cold meats and cheese, boiled eggs, coffee, tea, and juice). The train station is a short walk away with a five minute journey to Interlaken, and we appreciated the free Interlaken transport pass.

Partner

2/10

Poor

28 Oct 2015

Fiona

Unhappy experience

The rating is about the bad check in experience we had and I hope it is just that we were bad in luck that day.

In check in date, we found no one in reception of the hotel in their office hour, even after our check in time. We waited outside the hotel for an hour. Finally we need to call the hotel contact number to find people to come to work. We did not get explanation or apology on that. I personally have not experienced such exceptional case in any other hotel in the world.

Other than that, I feel that they employ part time staff to sit in front desk. They are not friendly. Other staffs we can see from their uniform that they are from Jungfrau hotel. They are helpful and friendly. The room facilities are old as well.

Family

6/10

Pleasant

24 Sep 2015

Verified traveler

Comfortable hotel but expensive!

Our stay at this hotel was very comfortable, but it is not worth the price. Room and bathroom are spacious. The rooms offer very nice view of mountains. The breakfast was OK - not very elaborate. The staff in the breakfast area was rude and on the first day, the eggs were half boiled and everything inside it was running. The second day, the eggs were properly boiled. They ran out of eggs and didn't have any to replenish.

Walls are paper thin and you can hear everything happening outside the room. A family arrived late at night and we could hear the slamming of the car doors, hotel room doors, their yelling and screaming.

It is at 5 - 10 min walk from station, so it is very conveniently located. There is no A/C in the room. But usually the weather is very good - however, we were able to borrow a fan from the front desk.

The reception is not open 24 hours. It is technically open from 1:30 PM to 10 PM only. Upon check-in, they offered us bus passes (which was not of much use for us as we had Swiss Passes) and 10% off coupon for dinner at their sister hotel.

10/10

Exceptional

22 Sep 2015

Mehul

Hotel among the mountains and clouds

Super location. Very helpful staff

Family

8/10

Excellent

10 Sep 2015

Verified traveler

Hotel in the Centre of the Village

A bit simple, not very glamorous, but functional. Shower nozzle could have been higher.
Breakfast was great!!

10/10

Exceptional

10 Sep 2015

Linda

Good value for Switzerland.

Rooms were comfortable and bed was very comfy (quite soft but that is how I like it).Was spacious and light, had a couple of comfy chairs and a table. Plenty of wardrobe space and a tiny safe. The outside terrace had a table and two chairs. The shower was good and had good water pressure. Had everything you could need. Had a kettle but no tea / coffee etc but we 'borrowed' some from breakfast room. Breakfast was adequate but could do with providing some fruit. We had a couple of meals at their sister hotel Jungfrau hotel and they were both very good. A good 10 minute walk from the railway station was a bit hard when pulling all your luggage but okay at other times. Good value for Switzerland and we enjoyed our short break.

Partner

8/10

Excellent

03 Sep 2015

Susanta

Ok

Very expensive for what you get compare to other European countries.
Everything is very expensive in this country.
This is one of the cheapest accommodation around.
Lucky to have private bathroom for this price.

Partner