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Essential By Dorint Interlaken New Opening

Interlaken · Switzerland

Rugenparkstrasse 8 10View location

9.0/10Excellent767 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort8.8/108.8
Condition9.2/109.2
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Essential By Dorint Interlaken New Opening

Attractively situated in Interlaken, Essential by Dorint Interlaken - New Opening features a buffet breakfast and free WiFi throughout the property. This 3-star hotel offers a bar. Private parking is available on site.

Rooms include a coffee machine and a private bathroom with a shower and free toiletries, while certain rooms have a kitchen fitted with a fridge. The rooms in the hotel are equipped with a flat-screen TV and a hairdryer.

Speaking Arabic, German, English and Spanish at the 24-hour front desk, staff are ready to help around the clock. Grindelwald Terminal is 19 km from Essential by Dorint Interlaken - New Opening, while Giessbachfälle is 22 km from the property. Bern-Belp Airport is 49 km away.

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With a stay at Essential by Dorint Interlaken in Interlaken (Central Interlaken), you'll be within a 10-minute drive of Lake Brienz and Mystery Rooms. This hotel is 0.3 mi (0.5 km) from Hoeheweg and 0.5 mi (0.8 km) from Kunsthaus Interlaken.

Make yourself at home in one of the 115 individually decorated guestrooms, featuring espresso makers and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager GreenSign Hotel Pets allowed Only dogs and cats are allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: CHF 300 per accommodation, per stay
    • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
    • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
    • Tourism fee: CHF 1.00 per person, per night

    We have included all charges provided to us by the property.

    The listed general deposit applies only to bookings in the following room types: Comfort Apartment (no A/C) - Annex Building; Essential Apartment (no A/C) - Annex Building; Superior Apartment (no A/C) - Annex Building.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The listed general deposit applies only to bookings in the following room types: Comfort Apartment (no A/C) - Annex Building; Essential Apartment (no A/C) - Annex Building; Superior Apartment (no A/C) - Annex Building.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately CHF 26 for adults and CHF 13 for children
    • Covered self parking fee: CHF 28 per night
    • Pet fee: CHF 25 per pet, per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Portuguese

    English

    Italian

    French

    Spanish

Nearby attractions

Mystery Rooms 0.4 km / 0.2 mi
Hoeheweg 0.5 km / 0.3 mi
Kunsthaus Interlaken 0.6 km / 0.4 mi
Höhematte Park 0.7 km / 0.4 mi
Tourist Museum 0.8 km / 0.5 mi
Interlaken Casino 1.1 km / 0.7 mi
Bodelibad 1.3 km / 0.8 mi
Tell-Spiele 1.4 km / 0.9 mi
Unspunnen Castle 1.7 km / 1.1 mi
Interlaken Ost Ferry Terminal 1.9 km / 1.2 mi
Gasthof Baeren 2.4 km / 1.5 mi
Jungfrau Park 2.6 km / 1.6 mi
Lake Thun 2.7 km / 1.7 mi
Golf Club Interlaken-Unterseen 3.3 km / 2 mi
Skydive Interlaken 3.3 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 115
  • hotel
  • Small pets allowed (under 5 kg) not available in all roomsExtra charge
  • Large pets allowed (over 5 kg) not available in all roomsExtra charge
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Multilingual staff
  • Lift access
  • Breakfast
Show 1 more facilities & services
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Essential By Dorint Interlaken New Opening

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Essential By Dorint Interlaken New Opening

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Essential By Dorint Interlaken New Opening

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH TERRACEJUNIOR SUITE • WITH TERRACEJSU.TR

    Photos are not available for this room type.

    Essential By Dorint Interlaken New Opening

    JUNIOR SUITE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Essential By Dorint Interlaken New Opening

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Essential By Dorint Interlaken New Opening

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH TERRACE WITH VIEWSJUNIOR SUITE • WITH TERRACE WITH VIEWSJSU.TR-WV

    Photos are not available for this room type.

    Essential By Dorint Interlaken New Opening

    JUNIOR SUITE WITH TERRACE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH TERRACE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.TR-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Essential By Dorint Interlaken New Opening

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDSJSU.2B

    Photos are not available for this room type.

    Essential By Dorint Interlaken New Opening

    JUNIOR SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE BUNK BEDJUNIOR SUITE • BUNK BEDJSU.BK

    Photos are not available for this room type.

    Essential By Dorint Interlaken New Opening

    JUNIOR SUITE BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Essential By Dorint Interlaken New Opening

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Essential By Dorint Interlaken New Opening

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR MOUNTAIN VIEWQUADRUPLE • SUPERIOR MOUNTAIN VIEWQUA.SU-VN

    Photos are not available for this room type.

    Essential By Dorint Interlaken New Opening

    QUADRUPLE SUPERIOR MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Essential By Dorint Interlaken New Opening

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH VIEWSJUNIOR SUITE • WITH VIEWSJSU.WV

    Photos are not available for this room type.

    Essential By Dorint Interlaken New Opening

    JUNIOR SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Essential By Dorint Interlaken New Opening

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Essential By Dorint Interlaken New Opening

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT COMFORTAPARTMENT • COMFORTAPT.OM

    Photos are not available for this room type.

    Essential By Dorint Interlaken New Opening

    APARTMENT COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT BASICAPARTMENT • BASICAPT.Z1

    Photos are not available for this room type.

    Essential By Dorint Interlaken New Opening

    APARTMENT BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT NO AIR CONDITIONINGAPARTMENT • NO AIR CONDITIONINGAPT.NC

    Photos are not available for this room type.

    Essential By Dorint Interlaken New Opening

    APARTMENT NO AIR CONDITIONING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    NO AIR CONDITIONING

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.NC

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ANNEXAPARTMENT • ANNEXAPT.AX

    Photos are not available for this room type.

    Essential By Dorint Interlaken New Opening

    APARTMENT ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Essential By Dorint Interlaken New Opening

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Essential By Dorint Interlaken New Opening

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Essential By Dorint Interlaken New Opening

9.0
Excellent
767 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
9.2 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
18 Jul 2026
Nicole
The hotel is small but clean and in a great location. The staff were friendly and provided some suggestions for excursions and Discounts with the hotel card. The room is very small with no real counter space or closet. They also did not have a luggage rack. There is no refrigerator in the room or ice machines on any of the guest floors but you can request some ice at the bar in the lobby. They give it to you in a small
Plastic bag. It would have been nice to at least have an ice bucket to keep the ice and a few beverages in. The breakfast buffet included a wide variety to select from- both hot and cold items including fresh fruit and a self- service coffee station.
Partner
10/10
Exceptional
17 Jul 2026
Adel
Great location immediately next to the Interlaken West train station, zero noise, lots and lots of shopping and restaurant options. A mile walk to Interlaken East. The staff was amazing, helpful, friendly and professional. The breakfast buffet was great!
Highly recommend.
Partner
8/10
Excellent
14 Jul 2026
Ross
The film didn’t have a fridge, which wasn’t ideal, as I’m type 1 diabetic and needed to refrigerate my travel cool packs and gel pouch for my insulin. The outside seating area cushions all get taken away at a certain time which I’ve never encountered before at a hotel. We traveled on motorbikes, and paid for the unground parking for one night, the following night we just parked them round the corner of the hotel to save money. The hotel staff know the area better than anyone, so it would have been nice for them to suggest somewhere that doesn’t charge, but I also know they need to make extra money. But overall, it wasn’t a bad stay, the hotel is located in an ideal location, the staff are friendly, and the rooms were a good size.
Friends
8/10
Excellent
13 Jul 2026
Michelle
Lovely hotel & apartments. Unfortunately it was super hot & apartments were stuffy & no AC. Unbearably hot for sleeping. At a different time of year it would have been great.
Friends_and_family Family
8/10
Excellent
09 Jul 2026
Brett
We stayed in a Junior Suite with 2 Terraces for reference. Since the main point of being in Switzerland is to get out and enjoy the mountains the room isn't as important. This hotel has one main selling point, location and proximity to the Interlaken West train platform. It is essentially on the platform so you walk out of the hotel and onto the train. Only downside is most of restaurants and areas of interest are on the other side of the town. Not that there is a huge gap, probably about a 20 minute walk, or simply take the train from West to East. Bonus is if you are heading back toward Thun, Zermatt, Zurich etc you are already on the correct side of town. Included breakfast was great, plenty to choose from as it was a large buffet. I would recommend staying here.
Partner
10/10
Exceptional
09 Jul 2026
Wisakasuta
Very spacious, modern and clean. It feels like an apartment rather than a hotel. Two bedrooms, one bath, kitchen with stove, fridge and dishwasher.

Location is perfect as the property is connected to the Interlaken West station; and the bus to Interlaken East station is two minutes walk; and so is the ferry terminal to Spiez and Thun. No AC.
Family
8/10
Excellent
05 Jul 2026
Michelle
I loved this hotel , it’s so cosy in the winter . You can literally access as soon as you alight of the train . Rooms are nice and clean . Breakfast was nice too .
Friends_and_family Family
10/10
Exceptional
02 Jul 2026
Carolyn
Check in & out we’re great.
The young man who checked us in (we are a group of 8) was outstanding, smart, kind and very helpful. He’s a keeper!
A true multi tasker times 5!!
Friends
10/10
Exceptional
30 Jun 2026
Leonil
We arrived early, before check in time, and the receptionist accommodated us and checked us in so early:). The next day we went out for a day trip and the cleaning staff probably noticed my 50th bday decoration, so when we arrived I have a birthday cup cake 🎂 and a birthday card for my birthday. Such a heartwarming gestures. Would love to comeback.
Friends_and_family Family
10/10
Exceptional
26 Jun 2026
Vinit
Excellent stay .
Family_with_children
4/10
Poor
24 Jun 2026
Mamta
This hotel claimed to have AC, but the AC was barely working in our rooms. In addition, there was a live bug on our bed and the hotel staff was unable to do anything about it. We suspect it was a bed bug. They did not have a mini fridge in the rooms. The staff was nice, but the hotel is far from full service.
Partner
8/10
Excellent
23 Jun 2026
Abdul
Location is really good breakfast is good staff is multi cultural which is actually good
Family
4/10
Poor
22 Jun 2026
Swati
Hi! The receptionist was very rude and overcharged me for a junior suite.
Family_with_children
10/10
Exceptional
21 Jun 2026
Zahir
Lovely modern hotel. Clean, fantastic view from junior suite. Nice breakfast. Brilliant location, interlaken west train station on doorstep.
Couple of small negatives: no mini fridge in room, can hear train outside window in the morning.
Family_with_children
10/10
Exceptional
21 Jun 2026
Jesus
Great Service Clean Room Great View Amazing Breakfast and very helpful staff
10/10
Exceptional
21 Jun 2026
Ruth
Very pleasant clean and easy to access
Friends_and_family Family
10/10
Exceptional
19 Jun 2026
Timoteo
The apartment was very spacious and clean. It has everything we needed to cook our own meals. It was located right in front of the train which made it extremely convenient. The only negative thing is that there was no ventilation even with the windows open. I would request an apartment with windows facing the rail road tracks as fresh air comes from that direction. Our rooms had the windows towards the road so there was no ventilation which made it hard to sleep at night, even with the fans that were in the rooms.
Family_with_children
10/10
Exceptional
18 Jun 2026
David
Great experience and great breakfast.
Family
10/10
Exceptional
11 Jun 2026
Jeff
Ideal location at the train station!
Friends_and_family Family
10/10
Exceptional
10 Jun 2026
Wenty
Excellent location and clean room. The room is spacious with nice view of Thun lake.
Friends_and_family Family
10/10
Exceptional
10 Jun 2026
Bethany
Super convenient location attached to the Interlaken West train station however the train ran infrequently to the main station while we were there so we took a bus instead. The included breakfast was excellent. The onsite restaurant had a limited menu but the food was good. Our room was extremely high tech and quite confusing to use simple features like closing the blinds. Not a big fan of having to learn how to use technology that we’ve never seen before in any hotel we’ve ever stayed in. Our balcony was fantastic and the view was great since we were on the top floor (otherwise you might be looking at train tracks). Shockingly quiet considering our location and very comfortable.
Friends_and_family Family
10/10
Exceptional
06 Jun 2026
KA IAN
All good except no fridge and kettle in the room. But the location is perfect.
Partner
8/10
Excellent
06 Jun 2026
KATHLEENeen
.
Partner
10/10
Exceptional
06 Jun 2026
Michelle
We loved our apartment. It was well designed, quiet and beautiful.
Family
10/10
Exceptional
06 Jun 2026
Seonag
Great location right by the train station, and it was quiet. Did not hear any trains in our room. Interlaken is quite small so everything is very walkable from the hotel. Very comfortable bed. Breakfast was great, lots of variety.
Partner
4/10
Poor
26 May 2026
yu
I made a mistake while booking and I couldn’t make it on the date of checking in. It happened to me while I booked for Cancun trip as my flight was over night so I booked extra day to make sure I can check in whenever I needed. However this hotel sold my room to other people because I didn’t come on the first day. I even used Expedia try to contact them but on the day I arrived, they said they have no room, my daughter is 1 year old and crying because she is hungry and need to change diapers. Front desk lady instead of help me, what she said was can you please control your child. Very helpful :) and until another girl come to help us, I thought I would have to rep on the street.
Family_with_children
10/10
Exceptional
21 May 2026
Alain
Great location. Breakfast staff was a bit cold but location outweighed the rest.
Family
10/10
Exceptional
17 May 2026
Naser
Sufficient for the stay in such a beautiful spot of Swiss countryside
Partner
10/10
Exceptional
16 May 2026
Ian
Great location if travelling by train, hotel is literally on the platform and conveniently located to walk the town. Great modern property and good base in Interlaken
Partner
6/10
Pleasant
15 May 2026
Andrew
First the good. The hotel is next to the train station so you’re able to walk from the platform to the hotel in a minute. The location is great. Jacob in the bar was terrific. Great service and would go over and beyond. Next the not so good. Breakfast was probably the worst we had in Switzerland. It was busy but only one person waiting on tables so not the best service. Food quality was poor. The worst. The room, the bed situation was not very comfortable. The room was extremely hot n the ac did not seem to work. Had to sleep with windows on door open. It’s good for a short stay but would not recommend more than a night or two.
Partner
10/10
Exceptional
13 May 2026
Brian
excellent location. Literally at the Interlaken West station. Great breakfast too. Would stay here again if we go back to Interlaken.
Partner
10/10
Exceptional
13 May 2026
Cynthia
We stayed for 5 nights, doing day trips every day. This was the perfect place to stay, as it was literally steps from Interlaken West train station. The breakfast buffet was plentiful with a wide variety to choose from. FYI - you have to purchase the breakfast buffet for the entire stay or not at all - no choice to do it part of the time.
Family
10/10
Exceptional
12 May 2026
Olivia
Excellent- EXCELLENT! We thoroughly enjoyed everything about our stay here. From warm hospitality upon arrival, yummy and full of variety breakfast, to the clean, comfortable “apartment”. Parking in the garage was easy. Great location within Interlaken. Every interaction with every staff member was great! We highly recommend and would stay again!
Friends_and_family Family
8/10
Excellent
12 May 2026
Douglas
Decent basic hotel - aircon wasn’t great and the room was very hot to sleep in in May. Breakfast buffet was also pretty basic and left a lot to be desired.

Staff were super though!
Friends
6/10
Pleasant
12 May 2026
manisha
All ok. Missing amenities in kitchen and bath.
Friends_and_family Family
10/10
Exceptional
08 May 2026
Thomas
Brilliant hotel
Partner
10/10
Exceptional
08 May 2026
Rahul
Excellent location and room/apartment. We booked a 1bd suite/apartment which was large and had a full functioning kitchen, lots of storage. Only thing missing was a washing machine.

Family_with_children
10/10
Exceptional
07 May 2026
Ralph
Excellent range of breakfasts. Views from 4th floor rooms are stunning. Brilliant location right next to the station, which cannot be heard. Regular trains in all directions. Be aware that the Swiss have a different plug socket to the rest of Europe.
Partner
10/10
Exceptional
06 May 2026
ARRON
A very nice room, directly on the Interlaken West train platform, with nice views of the canal, modern rooms, and close walking distance to shops, restaurants and supermarkets. A few less ammenities than some of the other places we stayed (coffee, but no kettle for example). The area was quiet, and the staff were attentive and helpful. It was a good price for the area, and we enjoyed the stay.
Partner
10/10
Exceptional
06 May 2026
Cynthia
Highly recommend this hotel !
Friends
10/10
Exceptional
01 May 2026
Meagan
We are a family of 4 and really enjoyed our stay. The room was big and had a wonderful veranda to sit out on and enjoy the views. Breakfast was by far the best free breakfast I’ve had at any hotel and was in a great location. I will definitely be back.
Family_with_children
10/10
Exceptional
30 Apr 2026
Bin
Great location, and the staff are wonderful! Highly recommended.
Family
8/10
Excellent
29 Apr 2026
rolfe
Over priced. Very expensive but a great handy location.
Partner
10/10
Exceptional
29 Apr 2026
Ricky
Very good location, staff was helpful will for sure stay their again due to
Location and service provided
Partner
10/10
Exceptional
27 Apr 2026
Hiren
Great room, clean and close to train station.
Family
8/10
Excellent
26 Apr 2026
Jon V
Perfect location next to interlaken west train station! So convenient
Partner
10/10
Exceptional
25 Apr 2026
Elena
Great location right next to the train station. You can actually just walk out of the straight to the track. It’s very convenient especially since you need to take the train & bus to everywhere in Switzerland.

Only flaw with that is if you have a room facing the track (which we did) you can hear the trains. It’s not terrible but you do hear them on the track and can hear the beeping noises they make when they open and close the doors. Wasn’t terrible but there is some noise.

The breakfast is a must!! So many great options for everyone no matter what your preference is for breakfast food. It was delicious and definitely need to add that to the stay.

The room was comfy and great condition. They didn’t have the AC on yet but they did provide us with tall floor fan which worked great.

Overall it was a great hotel and a great experience! Highly recommended!! Ps. You also get a guest pass which gives you discounts and free access to the bus in certain areas (they provide the map to show the areas).
Partner
10/10
Exceptional
24 Apr 2026
Srinivas
Great breakfast spread. Clean room.
Partner
10/10
Exceptional
24 Apr 2026
Sarah Jane
Really really delicious breakfast, very friendly staff, comfortable room, and good location!
Family_with_children
10/10
Exceptional
22 Apr 2026
Sarah
Wonderful stay with everything we needed. Had a 3rd floor room directly over the train track but barely heard the train as it was very sound proofed. Excellent and convenient location. Delicious breakfast and a Migros across the street to shop for supplies before our hikes. Would happily stay here again!
Partner
10/10
Exceptional
20 Apr 2026
Julie
Amazing location, clean room and helpful staff !! They even offered to keep our luggage for us for the day!

The breakfast was also really good, and the location perfect, you don’t even hear the trains
10/10
Exceptional
18 Apr 2026
Kristoffer
This property was very nice, spotless clean, spacious , minimalist and very modern. My family and I were very pleased about the service especially the housekeeping…is top-notch. The Kitchen is perfect for family. We’ll definitely choose this place for our future visits!

Best,
Kristoffer
Family_with_children
10/10
Exceptional
15 Apr 2026
Chris
Breakfast was very nice and there was a wide variety of options to enjoy!
Partner
10/10
Exceptional
15 Apr 2026
Orlando
Excellent
10/10
Exceptional
11 Apr 2026
Jenna
The location is super convenient. It’s literally right next to the train station and a short walk to the bus station. Breakfast was good. Room is nice and clean.
Family_with_children
6/10
Pleasant
11 Apr 2026
Todd
Hotel is in a great location!! The proximity to the train station, restaurants and shops was perfect for us during our stay. I do have to say that the beds and pillow’s leave a lot to be desired as far as comfort goes. They are definitely more decorative than they are practical for use. Interlaken and the surrounding towns are absolutely beautiful and we would highly recommend visiting the area.
10/10
Exceptional
07 Apr 2026
Keyur
Super clean and spacious apartments. Staff is very friendly and welcoming.
Family_with_children
10/10
Exceptional
02 Apr 2026
Siobhan
Great location on the train platform, made sightseeing so simple. There was no noise or disturbances.
Room was beautiful and loved the seating area outside and the wrap round glass windows.
Partner
10/10
Exceptional
01 Apr 2026
p
Apartment was excellent and is quite big and very new and very clean. It had everthing you need expect for a washing machine and would definitely stay here again. The position is perfect as it is right on the train station and you do not hear the trains. Easy access to get to the attractions and supermarket acros the road as it is so expensive to eat in Switzerland when converting from Australian dollars. 9.5 out of 10 rating from us.
Partner
8/10
Excellent
27 Mar 2026
Amy
The breakfast was excellent. The room did not have a refridgerator which would have been nice. We could not figure out the TV to get english channels
Friends
10/10
Exceptional
14 Mar 2026
HY
Very convenient location and room is clean and new!
Self
10/10
Exceptional
10 Mar 2026
Patrick
I don’t usually leave reviews but this was such a great stay. The staff were incredible. They even made me feel special on my birthday with a surprise gesture. I can’t say enough nice things.
Partner
10/10
Exceptional
05 Mar 2026
Rebecca
Beautiful brand new hotel that is directly across from the main train platforms. Super convenient for exploring the area. Also the breakfast included with our stay was the best free hotel breakfast of our entire trip. Great selection and fantastic cappuccino’s.
Partner
10/10
Exceptional
01 Mar 2026
Ruichao
10 seconds walk from the train station! The flat is very spacious and modern, coming with a view of the lake and the mountain, just as shown in the ad pic.
10/10
Exceptional
26 Feb 2026
Hong Na
Room was comfortable, ideal location-located right beside to interlaken west and directly opposite migros, breakfast spread was great and the staff were friendly.
8/10
Excellent
13 Feb 2026
Rachel
Clean room, great location. Bed slightly hard and elevator smelled like cigarette smoke some of the time
Friends_and_family Family
10/10
Exceptional
06 Feb 2026
Chirag
Amazing place , clean and with nice view
10/10
Exceptional
06 Feb 2026
Chirag
Highly recommended . Friendly staff and clean place
10/10
Exceptional
16 Jan 2026
Neil
Modern large room. Great location next to train station. Note there is no fridge in the room which wasn’t a problem as we stayed in December and left our milk on the balcony and it stayed cold! Great friendly staff. Great breakfast included. Nice bar area. Would highly recommend.
Leisure Partner
10/10
Exceptional
11 Jan 2026
Nadia
Breakfast was fresh and really nice everyday. Room was very clean. Staff was nice. Hotel is very convenient as it’s on the platform of interlaken west
Friends_and_family Friends
10/10
Exceptional
01 Jan 2026
Joshua
Fantastic location right next to Interlaken West train station. Excellent breakfast with great-tasting food and immaculate upkeep. Modern, clean rooms, small but cleverly designed and fully soundproofed. Loved being able to open the door for fresh air with a safety barrier. Friendly staff throughout. A few NYE decorations would’ve been a nice touch, but overall I’d definitely recommend this hotel.
Leisure Partner
10/10
Exceptional
01 Jan 2026
David
We stayed for three nights. The hotel is located centrally near shops, restaurants and the Interlaken West rail station. The breakfast was included in the rate and was fantastic. The staff is very friendly and helpful.
Leisure Family
10/10
Exceptional
31 Dec 2025
Shay
Very clean, well maintained. Don't you worry from the the train \"noise\"
6/10
Pleasant
29 Dec 2025
David
Convenient to the train station, clean and quiet. Bare bones amenities but enough if your needs are simple:
Leisure Family_with_children
10/10
Exceptional
21 Dec 2025
Kaycee
Staff was so friendly, hotel was so convenient, buffet is by far excellent compared to others. Will definitely come back again next time.
Leisure Family_with_children
10/10
Exceptional
13 Dec 2025
Samara
There was a lot of variety for breakfast, including a coffee machine that made many different espresso based drinks!
Friends_and_family Family
10/10
Exceptional
06 Dec 2025
Zahra
Excellent service, good breakfast and clean rooms! Location is superb right next to the station and near the centre of Interlaken, very accessible!!
10/10
Exceptional
28 Nov 2025
Murray James
Great apartment in the annex - spacious, clean, modern and with all required amenities. Staff were super friendly and helpful and excellent hot/cold buffet breakfast.
8/10
Excellent
23 Nov 2025
Anthony
We ran into a snag in at check in, but they immediately resolved it. Would book here again, very convenient to be next to the train station. Windows were very thick, did not hear too much noise from the trains. Views were amazing from the hotel. Everything was very walkable!
Leisure Partner
10/10
Exceptional
19 Nov 2025
Marie Christine
Yes it was great, we felt it was clean. Pillows are bad though so i think they need changing. a few unfinished things but that was a minor. 100% would stay again. But may bring my own pillow next time. Location perfect.
Leisure Friends
10/10
Exceptional
16 Nov 2025
Jongzhi
Room was great. Staff was friendly. But no fridge or water boiler in the room.
Friends_and_family Family
10/10
Exceptional
14 Nov 2025
Danielli
Very convenient location right on the train station! Our room was clean. The breakfast buffet was amazing! Lots of selection! Highly recommend this hotel!
Leisure Partner
10/10
Exceptional
13 Nov 2025
Simon
The hotel gives you clean rooms, good beds and a central spot in Interlaken.

You step out onto the platform of the station, which makes day trips simple. You reach the main shopping street in minutes.

Rooms feel modern.

Breakfast offers fresh bread, fruit and eggs. Staff keep things moving and refill items fast.

You may notice some noise if your room faces the road. Ask for a higher floor if you want a quieter stay.

We'd definitely stay again!
Business_and_leisure Family_with_children
10/10
Exceptional
10 Nov 2025
Mike
Fantastic location to explore the Jungfraujoch region.
Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region.
Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.
Leisure Partner
10/10
Exceptional
08 Nov 2025
Katerina
Amazing hotel! And amazing staff!!!! Breakfast 100/10
Leisure Family
10/10
Exceptional
04 Nov 2025
Jessenia
Clean and comfortable. Great breakfast.
Leisure Family
10/10
Exceptional
01 Nov 2025
Cynthia
Fabulous apartment, clean, modern, centrally located to shops, restaurants, and the Interlaken West train station
Friends_and_family Family
10/10
Exceptional
01 Nov 2025
Jie
The platform is under the window
Leisure Family_with_children
10/10
Exceptional
31 Oct 2025
John
Everything was as described and welcome was good
Partner
10/10
Exceptional
28 Oct 2025
Navjot
great hotel, amazing views.
10/10
Exceptional
19 Oct 2025
Sally
Convenient a few steps from train station (Interlaken west), friendly staff, clean, quiet, beautiful view.
Friends_and_family Friends
10/10
Exceptional
19 Oct 2025
Susan
We were able to check in a bit early which was great after traveling. Breakfast buffet was amazing and the staff were all helpful and friendly.
Partner
8/10
Excellent
16 Oct 2025
Areeba
Everything was good! Staff was friendly and very accommodating. However a fridge in the room was really needed. Breakfast was really good!
Friends_and_family Family
10/10
Exceptional
13 Oct 2025
Galen
Great room with a view of the water and mountains. Breakfast buffett is amazing and has everything. Hotel is at Interlaken West train station and comes with free train/bus pass for use within town. TV was modern enough I could stream from my phone. Hotel workers were friendly and informative. I got hot water for my noodles. No cooking items or fridge are in rooms. Just coffee machine.
Partner
8/10
Excellent
12 Oct 2025
Rajeeb
The hotel’s location was excellent, and the staff were really helpful, especially Eduardo, who went above and beyond to assist us. However, the pillows and mattress were quite uncomfortable. My wife is pregnant, and unfortunately, there was very little lumbar or head support, which made it difficult for her to rest properly. Overall, though, it’s a nice hotel with great service — just needs improvement in the bedding comfort.
Partner
8/10
Excellent
07 Oct 2025
Saida
Nice location
Leisure Family
10/10
Exceptional
06 Oct 2025
Camilla Joy
Great breakfast
10/10
Exceptional
05 Oct 2025
Mohammed Jad
Only concern was the amenities in the room was missing , to be honest also the charge of the parking.
Beside this everything was food
Leisure Family
2/10
Poor
05 Oct 2025
Victoria
This hotel was the worst part of our trip. Our room wasn’t clean upon arrival. The front desk staff then got us another room and asked him to inspect the room with me. We both then noticed that room wasn’t clean either. Finally our third room they have chosen ONCE AGAIN not cleaned. I was so uncomfortable at this point I didn’t know what else wasn’t clean in this hotel. The employee himself was so embarrassed and wouldn’t stop apologizing. The hotel manager was absolutely awful!! He didn’t even care to acknowledge my husband and I and just stood there standing. The two front desk employees were the only ones who seemed to try. Nothing was done and they just said “do you want to try another room or we can send someone up to clean one of the rooms you’ve seen”. Please don’t stay here. Interlaken offers so many beautiful and CLEAN hotels. This was an absolute nightmare and set back our vacation.
Partner
6/10
Pleasant
03 Oct 2025
Rans
Wish you could control the air conditioner in the room. Had to sleep with windows open and so did others with very loud kids. Our view out the windows was a closed in box of the building walls. Walls had visible dust on them. Will go to another hotel next time.
Leisure Family

Location & surroundings

Essential By Dorint Interlaken New Opening
Rugenparkstrasse 8 10, Interlaken, Switzerland

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Essential By Dorint Interlaken New Opening

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