Name: Hotel Harder Minerva - Online Check-In Hotel
Address: Harderstrasse, 15 4, Interlaken, 3800, CH

8/10

Excellent

29 Jul 2026

Nancy

A small but tidy room closer to the west train station and shopping. Breakfast was included and very good! Staff were super friendly and helpful. Luggage storage is available.

10/10

Exceptional

12 Jul 2026

Maricela

Great location and friendly staff. Room was clean and breakfast was very good.

Partner

8/10

Excellent

30 Jun 2026

shannon

We had a nice comfortable stay the place is due for some upkeep but for the price we were happy.

Partner

6/10

Pleasant

29 Jun 2026

karen

Hotel was tired and needed an upgrade regarding basic needs. Ok for an overnight stop.

Partner

6/10

Pleasant

11 Jun 2026

Yunsheng

Good location, but expensive and room is tiny.

Partner

10/10

Exceptional

06 Jun 2026

Ada

I started messaging the hotel about some arrangements a couple of weeks prior to my arrival, and they were very responsive and helpful. The check-in staff misspelled a guest's name when applying for the digital Interlaken Guest Card, but when we followed up with another staff the next morning, she quickly resolved it by providing us with a physical card.

The hotel is conveniently located - only a few minutes' walk from the train station and very close to shops and restaurant. We left the windows opened a little during the night but it wasn't noisy. Although the hotel is old (built in 1800s apparently), there is an elevator and everything was clean. They probably realized that the rooms could be quite warm in warmer months, so a good sized standing fan was included in the room, which was perfect (perfect temperature in the night). The rain was heavy in the final night we stayed and the windows were dripping a little even though they were closed. We placed two small towels under the windows and it was okay.

Our booking included free breakfast. On the days we ate there, there were scrambled eggs, roasted potatoes, hams, yoghurts, bread, fruits, coffee, tea, juice, etc., which is pretty decent.

I saw the bad reviews before I booked and I was worried, but I did not experience any of those. In fact, I would recommend this hotel to anyone visiting Interlaken.

Partner

10/10

Exceptional

25 May 2026

Roger

The room was clean and spacious. The hotel itself within walking distance of Interlaken West and Ost, where there is a huge choice of restaurants and shops.
A couple of things we thought strange, first we arrived at 2.50 and were told that check in was not until 3, so to sit down and wait!
The receptionist was friendly after that.
The second thing was that house keeping didn’t come to service the room until 3.45pm, when we were already back from our days activities and resting. But these were minor things and overall we enjoyed our stay.

Partner

8/10

Excellent

13 May 2026

Liang

it is clean, just a bit cold in the night. No way to adjust the room temperature. Close to coop supermarket.

8/10

Excellent

11 May 2026

Michael

This is a good place to stay. Price is good and Competitive compared with what you can find in the area. Check in and check out process was really smooth and easy. Best thing about the place is the staff, friendly, well informed and helpful.

Family

8/10

Excellent

08 May 2026

Maia

Friendly staff. They were willing to store luggage before and after check in.

Family

10/10

Exceptional

03 May 2026

Billy

Was very good and lots of it

Family

6/10

Pleasant

21 Apr 2026

russell

Our bedroom was clean with a good shower room and the hotel has a useful guest area to prepare and eat a simple meal. The main restaurant decor is an unusual mix - faded French Baroque room meets Chinese buffet- style and where breakfast is ok. Staff helpful and friendly and dealt very well with a noisy late night party in one of the bedrooms. Convenient central and quiet location.

Partner

10/10

Exceptional

21 Apr 2026

Kelly Mari

The hotel has a great location. 9 mins walk to Interlaken West and 20 mins walk to Interlaken Ost. About one minute to Coop grocery store and souvenir stores. The room was excellent. Pretty spacious and really nice. Small bathroom but the room makes up for it. Breakfast was fresh and good. Free luggage storage. Shared pantry with fridge and microwave.

Family

10/10

Exceptional

11 Apr 2026

Aidan

The beds were very comfy and a great view, very centrally located as well

Partner

10/10

Exceptional

26 Mar 2026

Md Raihan

Will definitely recommend.close to imterlaken west and ost. Superstore nearby. Everything is in walking distance

Partner

10/10

Exceptional

15 Feb 2026

Olivia

Clean room, staff was friendly and all amenities were great. We had a great stay here.

Leisure Partner

8/10

Excellent

02 Feb 2026

Rosette

Clean room and bathroom. Feels homey and safe. Worth staying but the location is quite a walk from the main road.

8/10

Excellent

21 Dec 2025

Thomas

It’s what you’d expect from a small budget hotel. It could benefit from some renovation/restoration but overall our stay was good.

Pros:
- very friendly and helpful staff
- nice shared dining area with a fridge, microwave, cutlery, tea, and coffee for guests
- good price for the area
- great location, near the center of Interlaken; food, entertainment, shopping, and anything else you’d reasonably want to do in the area is a short walk away
- the hotel and surrounding areas felt very safe
- you get an Interlaken guest card which gets you benefits in the area (eg, free public transit)

Cons:
- washroom was in need of renovation or at least a deep clean, with visible black mold
- there was a stain on the washroom door frame that resembled dried blood and should have been cleaned
- walls are quite thin and sounds from vehicles outside may bother lighter sleepers
- wifi was spotty and slow

Leisure Partner

10/10

Exceptional

07 Dec 2025

anil

Great location & good place to stay

Partner

8/10

Excellent

01 Dec 2025

Mohamed

Was good.

Leisure Friends

8/10

Excellent

23 Nov 2025

Charles

Nice stay

10/10

Exceptional

12 Nov 2025

Jonathan

Friendly check in staff. Central location.

8/10

Excellent

13 Oct 2025

shanil

Convenient place , great staff and value for money.

10/10

Exceptional

11 Oct 2025

Kaitlin

In a really nice area, with great staff and clean rooms!

Partner

8/10

Excellent

28 Sep 2025

Cathy

Great location. Didn’t get transport card till second day. Breakfast good. Loved shower gel.

Self

6/10

Pleasant

27 Sep 2025

Svetlana

Small room, should be for single, not for a couple

Friends_and_family Family

6/10

Pleasant

06 Sep 2025

Robert

Room very small and no head room in the top floor room

Partner

8/10

Excellent

14 May 2025

Robert

it worked

4/10

Poor

07 Apr 2025

Ted Chinh

There is no door person. Check in is the same as cashier as Chinese Restaurant. Hair dyer not working. No one to help when needed. Office close at 9:00 PM until the next morning. If help needed. No one there to help. Light in room is limited. Highly not recommended. There is not any staff service.

Leisure Partner

8/10

Excellent

24 Dec 2024

Atul

Overall good experience. Only cons :
1) Got 2 single beds when I booked for 1 big and 1 small bed
2) Breakfast has very limited options and slow service

Leisure Family_with_children

10/10

Exceptional

14 Nov 2024

Alison

While the room and building was full of character and history, it was also well-equipped with plenty of space and storage for travellers. The common room for guests had snacks, tea, and coffee, as well as a large fridge. The location is great, a few minutes walk to Interlaken West station and very close to a convenience store. There's a bakery just next to the building and the Interlaken Flagship shop is just down the road.

Leisure Family

10/10

Exceptional

18 Oct 2024

Tyler

Really nice. Parking in the back is only from 19-7 free. Outside of that parking is pricey per day

Leisure Family

4/10

Poor

04 Oct 2024

Hiba

Housekeeping would not refill or service rooms properly. Bed bugs issue at the property and front desk didn't help to change room

Leisure Partner

6/10

Pleasant

24 Sep 2024

Anny

It wasn’t the best hotel room that I have stayed at the staff were really friendly and helpful, the breakfast was a good spread with different things to eat. The room however, was not what I was expecting, the bathroom was small and had a weird smell the bed was comfortable but the blanket and pillows were a weird texture. Overall it was ok and the staff were excellent

Leisure Friends

2/10

Poor

22 Sep 2024

Aftab

They lie about their property and room on the website. The actual rooms are not as big and clean. You cannot walk in the room . The bathroom door cannot open fully. No light on the bathroom. Bad odor the building and room,

Leisure Family

6/10

Pleasant

16 Sep 2024

Nestor

good and quiet location. has good amenities, common fridge, mucrowave , snacks and fruits. breakfast could is good.
negative- upon our arrival, receptionist did not even acknowledge our presence and was busy talking on the phone for 15 mins. not hntil i called their emergency tel number which was next to the receptionist and thats when she got my attention. when asked, she claims thst she was talking to the manager. that evening upon checking in officially , i told the manager working that eveningwhat transpired during our arrival and she told us that she will talk to receptionist. i hope such will not happen again.

Leisure Family

2/10

Poor

14 Sep 2024

James

The hotel is dishonest. They gave the hotel room is not livable and won’t change until next day. Very disappointing!

Leisure Family

8/10

Excellent

24 Aug 2024

Kathryn

Great location near promenade, river, and main Interlaken streets. Staff was friendly, informative, and let us store our luggage when we arrived early before check in and when we left later after check out. Breakfast was so so for the price, I preferred the coffee shop a minute away. We had the balcony room at the front and had a great view of the mountains in both directions (if the weather is clear). Only downside was a portable AC unit, opening windows was more effective but made it loud, and the room was small all around.

Leisure Partner

6/10

Pleasant

31 Jul 2024

Verified traveler

Opened our windows, Fresh air

We were worried about this stay because of reviews we had read but we enjoyed our stay and were pleasantly surprised with the accommodations.

Friends_and_family Family

6/10

Pleasant

30 Jul 2024

Elizabeth

Very small rooms and poor quality for price

We booked last minute for 3 adults to stay in the property but the very high cost was not matched in quality/value. While the room did have AC, it was very tiny for 3 adults, was outdated, the water pressure in the shower meant we couldn’t wash our hair and the beds were very very soft/worn and uncomfortable. It felt more like a backpackers hotel and would have expected the pricing to match that. The staff were kind but overall would not stay again.

Friends_and_family Friends

4/10

Poor

29 Jul 2024

Gopi

Harder Minerva hard to stay!

Room was small and dirty. Very small bathroom. Portable AC in room but was also blowing hot air. Bed was too soft! Very old building. No check in available between 11-3 pm, no one in reception and no information. Breakfast was good!

Partner

4/10

Poor

10 Jul 2024

Eliyahu

Was a bit of a disappointing stay. Not worth the high price for what you get. Not a great looking room. No air conditioning other than an in room noisy portable a/c that you need to stick out the window of an already tiny room. No baby crib available. Be aware parking is not necessarily available. You need to be very lucky to grab a spot behind the hotel in a public lot. Overall was not our best stay in Switzerland.

Leisure Family_with_children

6/10

Pleasant

07 Jul 2024

Micah

Nice, nothing special

6/10

Pleasant

26 Jun 2024

Chi Keung Stanley

Extremely small room and bathroom. Mattress way too soft, not comfortable stay.

Leisure Family

8/10

Excellent

20 Jun 2024

Lisa

great location, clean and comfortable

The location was great - 2 minutes to the bus and in between both train stations. The room was clean and comfortable. The staff doesn't arrive until 3pm so when we arrived early we were not able to store our luggage - however, the attached Chinese restaurant kindly let us keep our luggage in the corner at our own risk.

Friends_and_family Friends

8/10

Excellent

13 Jun 2024

karl

Beautiful region

Leisure Family

6/10

Pleasant

04 Jun 2024

Stefania

The architecture of the building is beautiful considering it was built in 1890s, but the interior needs to be updated to reflect a more contemporary functionality as the current one is very rudimentary. I wouldn’t recommend it to my friends and family.

Leisure Partner

4/10

Poor

22 May 2024

Tak Lai

The hotel and room are old indeed. The wash room is dark and small.

Leisure Family

2/10

Poor

19 May 2024

Mingshu

AVOID AT ALL COST. I can go on and on about how HORRENDOUS this place is in just one night of stay.

1. It said Queen bed but it’s more like a twin. The room is small, bathroom is tiny, the drain is not working, and there’s no AC other than a drain fan. Even the vent tube was detached. The room is not very clean - there are hairs on the floor when we got in. Overall the room is like a prison.

2. Location is fine.

3. We were late for 30min on check out, which we believe it’s not right - we should check out on time. The reception lady knocked on our door at 11:05 and said we should “get out”. She told us if we don’t get out the room at 11:30 they are charging us late fees. We got to the front desk at 11:29 and they said “the clock hit 11:30” and they “need to charge 100 CHF late fee.” No one informed us about this late fee when we book the reservation or check in, they ONLY tell us “the check out time is 11:00”, the late fee is not on any terms and conditions, and they cannot find the evidence or clear terms and conditions when I asked for it. We just want to know where this late fee is coming from, and as a customer, it’s not a lot to ask if this is not agreed upon before agreement in ANY shape or form. Their head of housekeeping keeps cussing us and keep telling us we should pay no matter what.

Again, to everyone around the world who trying to come to Interlaken, please AVOID THIS HOTEL AT ALL COST. All these one stars are for a reason.

Leisure Partner

10/10

Exceptional

15 May 2024

WEI

Good