Hotel Krebs Interlaken

10/10

Exceptional

11 Mar 2026

Alison

Excellent hotel with a lovely, well equipped room. Very comfortable. Great breakfast buffet. Great value and well located.

Self

10/10

Exceptional

09 Mar 2026

Susan

The hotel staff was very helpful! Great location with an eccellente restaurant.

Partner

10/10

Exceptional

26 Feb 2026

Danny

Room was lovely, hotel was great, staff lovely, location perfect. Charging plugs in inconvenient location but not really an issue

Self

10/10

Exceptional

03 Feb 2026

James

clean
friendly
perfect location
great breakfast

Leisure Family

10/10

Exceptional

16 Jan 2026

Vera Angela

El joven de recepción fue muy amistoso y amable desde que llegamos, por lo que desde él recibimiento todo empezó bien. Los artículos de tocador completos y el desayuno también.

Friends_and_family Friends

10/10

Exceptional

12 Jan 2026

Tracy

Very nice hotel, super nice and helpful staff and the location is perfect! The restaurant is excellent!

Leisure Family

10/10

Exceptional

11 Jan 2026

ryan

Very nice, clean, and spacious room. Great view and in close proximity to the train and bus stations. Shopping and restaurants are literally just outside it's doors. Staff are very friendly and accommodating. AND they give you free bus passes during your stay and free breakfast, nothing more you can ask for. Would 100% recommend this hotel!!

Leisure Family

2/10

Poor

09 Jan 2026

Jessica

The food is terrible as breakfast, no one refilled any egg or food. Tried to drink orange juice and the bootle cap was broken… the hotel is pretty close to the train station in overall if I had to say that was the only good point. I booked the room 3 months ago ahead for me and my bf. Forget to put 2 adults instead of 2 and got charged 50 CHF extra(was 75 at the beginning). The city was freezing and raining and the room heat was not working, checked 3 times with front desk and was told that they will heat it for us. I finally got sick after staying there and the whole experience was terrified.

Leisure

10/10

Exceptional

05 Jan 2026

Hari

Clean and cosy room at great location, 3 min walk from interlaken west station

Partner

10/10

Exceptional

03 Jan 2026

Shreya

Smelled bad

10/10

Exceptional

25 Dec 2025

Jeffrey

Perfect location. The free breakfast will save you about Fr.25 per person each day.

Leisure Partner

10/10

Exceptional

22 Dec 2025

Ric

Great location, good breakfast included

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

Denis

Great place, very close to the West Bahnhof. The rooms are clean, comfortable and the staff is very nice. Restaurant is very good as well and the included breakfast was far beyond expected.

Self

10/10

Exceptional

17 Nov 2025

Kristen

Nice corner room

10/10

Exceptional

16 Nov 2025

rosemarie

Everything was a 5⭐️! Check in was smooth and friendly. The lady was kind and helpfu. The room is very clean, quiet and lots of amenities including slippers, toothbrush with toothpaste and tons of toiletries. The coop store is next door if you need to grab some food and etc. We would highly recommend this hotel to anyone.

Leisure

10/10

Exceptional

15 Nov 2025

Kelan

Wonderful friendly staff and really comfortable beds!

8/10

Excellent

15 Nov 2025

Elise

The hotel is old, but charming. Our room was spacious and the bathroom was modern and clean. There were generous bathroom amenities, including hotel branded slippers. I accidentally dropped an earring and when searching for it, I found the floors to be very dusty. The staff was super friendly and helpful.

Partner

10/10

Exceptional

05 Nov 2025

Dave

Nice room , good location- friendly staff

Leisure Family

10/10

Exceptional

04 Nov 2025

Nicole

We were pleasantly surprised! Delightful fresh apple juice, water, and fruit on check in. Front desk team was very helpful and welcoming. Rooms and building with doors and windows closed are very quiet so you cannot easily hear the planes and trains nearby. The breakfast was better than expected based on reviews. Go for this place, it's comfy and well-presented by excellent staff.

Leisure Friends

10/10

Exceptional

04 Nov 2025

Wing Yan C

Nice

Partner

10/10

Exceptional

29 Oct 2025

Chris

Excellent staff, accommodations, food, and location. Will book again in the future.

Leisure Self

10/10

Exceptional

22 Oct 2025

Jennifer

Room and hotel were great overall. Bed was comfy. Pillows are hotel pillows...not the best. I was here in middle of October, so, a/c was off but so was the heat on the first 2 nights. My last night, they turned on/up the heat and it was roasting in the room both during the night and in the morning. The room isna great size and had plenty of closet space. It even had a refrigerator. The bathroom was big and had a warming towel rack. However, it was not turned on as they explained it was still \"summer\" for them. It was convenient having a restaurant in the hotel as well. You could choose to sit outdoors or inside as well. This hotel is also a very easy and short (3 min) walk to Interlaken West and bus stop. The staff were so nice and they do laundry servixes for a charge. If I come to Interlaken again, I'll definitely consider staying here again.

Self

10/10

Exceptional

15 Oct 2025

Andrew

We vacationed at Interlaken for a Fall excursion and decided to stay at the Hotel Krebs.

Location - It is located in a central area with many shops (tourist type as well as others) and restaurants. All within 0-10 minute walk. We enjoyed the local Thai & Indian restaurants, and shopped at Patagonia. Interlaken OST train statin is about 10 min away.

The hotel staff were very helpful and courteous. They upgraded our stay (likely since October is a slower month for tourists) to a larger room.

Room was very clean, modern & comfortable. Water was provided every day, as well coffee for the maker in the room. Bathroom was also modern, with plenty of hot water and towels. Room service cleaned / made up every day (if you choose to) & everything was well done.

Breakfast was included in our stay & there were plenty of options - food was good and juice / coffee plentiful. Tables were clean and there was staff available to help (although it's a self service buffet style breakfast.

We also had dinner at the hotel restuarant one night, we chose cheese fondu and it was great - it is also reasonable priced for the area (dining out in Switzerland is high priced if you aren't aware).

Parking is available but limited - they have 7-8 spots, so it helps to call / email ahead to request a spot. It's right next to the hotel, so very convenient to get to.

Overall - An excellent hotel and stay, we highly recommend it and will use it again on future trips to Interlaken.

Leisure Partner

10/10

Exceptional

10 Oct 2025

Jaemin

One the most impressive and best hotel I’ve expericed ever!

Partner

10/10

Exceptional

09 Oct 2025

Patty

Hotel was just a5 minute walk from Interlaken West train station, which made travel from Zurich very nice. The area is busy during the day, but at night was so quiet. The rooms were clean and well-stocked with teas and coffees along with nice bathroom amenities. Everyone on staff was very welcoming and helpful.

Leisure Friends

10/10

Exceptional

07 Oct 2025

Faina

Nice place. Excellent front desk staff

4/10

Poor

02 Oct 2025

Donald

The bed were awfully soft. The tub you needed a stool to get into and were very dangerous. The breakfast was OK to poor. The room was kept clean and the staff pleasant. Over all I would not stay there again.

Leisure Family

10/10

Exceptional

29 Sep 2025

David

A great hotel in the heart of Interlaken. Directly on a street with plenty of dining and shopping options nearby. The building is old, but well-kept, comfortable, and clean. All of the staff were very friendly and helpful. The patio is a great spot to have a beverage and people watch.

Self

10/10

Exceptional

29 Sep 2025

Allen

Close to shopping, good breakfast

Leisure Partner

8/10

Excellent

24 Sep 2025

Christine

The property is a little tired, but clean. The staff was incredible and very accommodating. The restaurant and bar were very good. Close to the West Train station, so easy to get everywhere.

Leisure Partner

10/10

Exceptional

24 Sep 2025

Raymond

The staff was friendly, the hotel was centralized and the room was spacious. The train and busses were within site of the front door so you will have convenient transportation within a minute.

We will definitely stay here again if we come back i to the area.

Leisure Partner

10/10

Exceptional

21 Sep 2025

Mark

Amazing customer service and outstanding location. Free breakfast offered a wide variety and was an excellent perk. Will definitely stay here again if we return!

Friends_and_family Friends

10/10

Exceptional

21 Sep 2025

Roger

We stayed two nights at Hotel Krebs and enjoyed our stay very much! Marina at the front desk was delightful and was so welcoming and friendly! She helped us store our luggage prior to check-in and after checking out so we didn’t have to lug it around Interlaken while we explored the area. She also upgraded us for the second night which was so thoughtful of her! The breakfast was great and we ate in the hotel restaurant both nights. The food and service were excellent! We would definitely stay again if we’re ever in the area in the future.

Leisure Family

10/10

Exceptional

20 Sep 2025

david

Great stay

Amazing location and excellent service. Breakfast was serviceable. Room was great but shower was very small and very short.

Partner

10/10

Exceptional

03 Sep 2025

Tom

We were able to check in early, and to our surprise, our rooms were upgraded to family suites, which was much appreciated given my wife’s mobility needs.
My wife stopped by the front desk to ask about the route route to Lauterbrunnen, Mürren, and the Schilthorn. A little later, there was a knock on our door — Judit from the front desk came by and walked us through a clear, step-by-step plan for the journey. It was thoughtful and took the guesswork out of the morning.

8/10

Excellent

31 Aug 2025

James

Generally an average European tourist stay. Staff were very friendly, although they miscalculated part of the bill tied to dining and did charge $10chf for a lost room key. Not an actual \"key\", mind you, a plastic key card like the rest of the world uses. I've never seen that before. That left a bad last impression.
The bar is very simple, restaurant okay with great service. While our room did have a thermostat, we weren't sure what it controlled. There was no obvious a/c but the sleeping weather with the windows open was nice. But it gets VERY loud very late into the night from the PATIO area below; something the hotel could control. That said, Interlaken draws from all parts of the world and this hotel was indeed a melting pot (no pun intended). So be mindful that other guests etiquette may not be the same as yours.

8/10

Excellent

30 Aug 2025

Kim-Maree

Friendly staff. Nice restaurant. Great location.

Leisure Family

10/10

Exceptional

30 Aug 2025

Manuel

Location, staffing and cleaning room

Leisure Partner

10/10

Exceptional

29 Aug 2025

michael

Great staff, close to rail.

Leisure Partner

10/10

Exceptional

27 Aug 2025

Verified traveler

Great hotel on a great spot, good breakfast

Friends_and_family Family

10/10

Exceptional

27 Aug 2025

Matthew

The Krebs Hotel in Interlaken A++

Had a wonderful stay at the hotel KREBS in Interlaken. Friendly, helpful staff, clean updated rooms. I highly recommend this hotel for a centrally located hotel.

Partner

10/10

Exceptional

26 Aug 2025

Ameya

Great property right on the main shopping street in Interlaken. Clean rooms and they also had a nice view of the swiss alps (though at a distance) from the room windows.

Leisure Partner

10/10

Exceptional

23 Aug 2025

Kimberly

Great Hotel

Leisure Family

10/10

Exceptional

19 Aug 2025

Alberto

Great Receptionist

10/10

Exceptional

18 Aug 2025

John

Very Pleasantly Surprised. I would return.

I love Switzerland and have visited Interlaken many times from the other side of the world, but this was my first stay at Hotel Krebs. Mainly because mid August is the peak holiday season and most of the other hotels, including Hotel du Nord where I normally stay were booked out.

I travel alone, and yes their single room was really 20 square metres as advertised. And the Airconditioning worked properly and so I had no problem sleeping even though it had been 33 C ( over 90 F ) earlier in the afternoon. I tried to get an extra night but it was booked out so went to Zurich early instead.

Of the few Interlaken options available I chose this one based on the positive guest review comments and I wasn’t let down.

Staff extremely helpful and accommodating ( and apologetic I couldn’t stay an extra night as hotel sold out on Saturday night).

However one important guest comment that should be corrected is that Hotel Krebs is not equi- distant from both Interlaken train stations. It is actually only about 300 metres or less from Interlaken West, but 1 Km ( 1000 metres) from Interlaken OST ( east). So if you are arriving by train from Bern get off at the first train station, Interlaken West and walk the 300 metres to Hotel Krebs.

Similarly if you are coming from the opposite direction , say from Lucerne, your train will terminate at Interlaken Ost ( East) and you will need to either walk a gentle 1000 metre walk thru town, or wait for a connecting train one further st

Self

10/10

Exceptional

17 Aug 2025

Marilyn

Great place to stay! Loved the location, the room and the staff. I would definitely go back!

Leisure Family

10/10

Exceptional

16 Aug 2025

Curtis

Great hotel, staff and location! A/C works perfectly and the breakfast is good, too. Front desk staff are like tour guides only better!

10/10

Exceptional

10 Aug 2025

Jin

Well organized and clean. Front desk people were very kind and helpful.

Leisure Family

10/10

Exceptional

06 Aug 2025

Sudarshan

V courteous, attentive and diligent staff at the hotel. Great location, nice rooms and can’t beat the free buffet breakfast. Thx

Leisure Family

10/10

Exceptional

03 Aug 2025

Ray

Nice stay!

Leisure Partner

10/10

Exceptional

02 Aug 2025

Komalkirti

Good location and friendly staff. Walkable from the Interlaken west station.

Leisure Family

10/10

Exceptional

02 Aug 2025

Patrick

Hotel Krebs - nice visit

Marianna was excellent in terms of hospitality. Food was excellent, enjoyed the stay.

Partner

10/10

Exceptional

31 Jul 2025

Daniel

It was excellent except for the flies. They were everywhere and especially in the dining area. No one likes to eat with flies buzzing around

10/10

Exceptional

30 Jul 2025

Zehang

Very good hotel

10/10

Exceptional

23 Jul 2025

Beth

Great location and friendly staff

Leisure Family

10/10

Exceptional

17 Jul 2025

Linde

Great location and very soft beds.

Leisure Family

10/10

Exceptional

17 Jul 2025

Linde

Great location with super soft beds.

Leisure Family

10/10

Exceptional

17 Jul 2025

Brianne

Highly recommend Hotel Krebs. Right on the Main Street through Interlaken, and walking distance to both train stations as well as the old town. If you don’t want to walk, tickets to use the busses are included with your stay! Would absolutely stay here again.

Leisure Partner

10/10

Exceptional

17 Jul 2025

Jamal

Marina the receptionist was amazing and very helpful

Leisure Family

10/10

Exceptional

17 Jul 2025

Shannon

The location to the train and bus was great. My room was very comfortable with nice amenities.
Breakfast was great….everything was fresh.
And….they had good water to fill our bottles for free😃

Leisure Friends

10/10

Exceptional

14 Jul 2025

DAVID

This was an absolutely wonderful hotel, from top to bottom. Staff, food, rooms, everything!

Leisure Family_with_children

10/10

Exceptional

10 Jul 2025

Peter

Great stay in Interlaken

We had a nice stay. The hotel is near the train station which was great as we had two days from Interlaken. The hotel was very quiet which we always appreciate and the staff were very friendly and helpful. The town is not that big so everything is walkable from the hotel.

Partner

10/10

Exceptional

10 Jul 2025

Roberto

Excellent service, very clean, privileged location, view from your room that takes your breath away. 100% recommended.

Leisure Family

8/10

Excellent

07 Jul 2025

Christina

This hotel was in a great location for convenience to the trains and walking around the city. The staff were nice, the room was nice, and my only negative is that is was hard to sleep at night as it was loud outside.

Leisure Family

10/10

Exceptional

06 Jul 2025

Malak

So happy with my stay here. It’s the perfect location in interlaken right in the center of all the shopping and restaurants. Very spacious room with a view of the city and a spacious clean bathroom. The breakfast buffet is decent.

Leisure Family

2/10

Poor

02 Jul 2025

Ken

They charged me two rooms because of unknown reasons they received two bookings at the same time at the same day by same person .. i explained it must be mistakes , but they refused to listen !!

Leisure Family

8/10

Excellent

02 Jul 2025

Margret

Great location. Great staff. A little old but clean.

Partner

10/10

Exceptional

30 Jun 2025

Celia

We recently traveled to Switzerland and stayed at this hotel for four days. The overall service was excellent! The receptionist was very welcoming, and the hotel truly felt like home. Everything was well-organized, and our room was always cleaned while we were out for the day.

I forgot the name of one of the receptionists, she was tall and slim but she was incredibly kind and helpful. Dimitri, another receptionist, was also very friendly and welcoming.

A special shout-out to Peter, the bartender, his customer service was outstanding. Thank you all for making our stay so enjoyable!

I recommend this hotel. My kids love this hotel and we would love to stay here again.

Family of 5 from USA.

Leisure Family_with_children

10/10

Exceptional

29 Jun 2025

Charles

Great Hotel and Great Location

Hotel was walking distance from Interlaken West Train Station. Friendly greeting and super helpful staff. Breakfast included was an added bonus.

Partner

10/10

Exceptional

26 Jun 2025

Robert

Very friendly staff. Nice, air conditioned room.

8/10

Excellent

13 Jun 2025

Corinne

Friendly and helpful staff. Great location! Close to everything. Beds comfortable. Run could use updating but other then that, great place

Leisure Family

10/10

Exceptional

07 Jun 2025

Cynthia

Interesting building with comfortable rooms. Friendly and helpful staff.

Leisure Friends

10/10

Exceptional

04 Jun 2025

Amy

Super convenient location. Staff were amazing. So kind and helpful. Rooms had a very cool vibe but were also functional. Highly recommend.

Leisure Partner

10/10

Exceptional

03 Jun 2025

Michael

Location great. Good staff, lovely room.

Leisure Partner

10/10

Exceptional

30 May 2025

Cory

Nice, historic looking hotel, very close to Interlaken West train station. Rooms were nice and staff were friendly. Restaurant and bar area felt a bit dated.

Friends_and_family Family

8/10

Excellent

29 May 2025

John

The hotel is close to Interlaken West train station and plenty of restaurant, supermarket, self serve laundromat nearby. The room is comfortable and well equipped as well. Internet speed is good and staffs are very friendly and helpful

Leisure Partner

10/10

Exceptional

27 May 2025

lolita

I recently stayed at this hotel and was really impressed by the property itself — it’s beautifully maintained, clean, and has a welcoming atmosphere. The staff were also incredibly friendly, professional, and helpful throughout my stay.

Leisure Partner

10/10

Exceptional

24 May 2025

Rolands

Perfect hotel. Staff. Location. Comfort.

10/10

Exceptional

20 May 2025

Anuj

Very good staff and super helpful

Leisure Partner

10/10

Exceptional

17 May 2025

Janet

Great hotel. Very convenient to both train stations. Right in the center of town but very quiet at night. Would definitely stay here again

Partner

10/10

Exceptional

10 May 2025

james

Upgrade and pleasant staff

Leisure

10/10

Exceptional

07 May 2025

Robyn M

All good except the weather

Our stay was comfortable, the room was spacious and clean with all the expected amenities.
Our only issue with the hotel was the shower. It was over the bath and not easy to turn around for a normal shower. I am not a large person and could not imagine how someone who was large would manage.

Friends_and_family Family

10/10

Exceptional

06 May 2025

Aswin Kumar

Amazing staff. Great location. Fresh breakfast.

Leisure Family

10/10

Exceptional

06 May 2025

Amit

The hotel is within walking distance of Interlaken West station and surrounded by good dining and shopping options. The room was small but adequate. The staff is extremely friendly, and the overall atmosphere is lively and welcoming.

Leisure Family_with_children

6/10

Pleasant

01 May 2025

Idrees

The hotel does not accomodate for change of plans by not allowing for an earlier checkout than your original booking. They charge for the entire booking stay.

Leisure Family

10/10

Exceptional

26 Apr 2025

Tony

Incredible location close to station. Staff especially good in restaurant and bar in evening but breakfast average. Bedroom good size and facilities. All in all, an excellent hotel.

Leisure Partner

10/10

Exceptional

25 Apr 2025

Billie

We had an incredible 5 night stay at the Hotel Krebs. We cannot thank the staff enough for their kindness and hospitality. Big, comfortable clean room with a great shower/tub. Bar/Restaurant serves up good drinks and traditional Swiss fare. The complimentary breakfast had great selections ranging from scramble eggs, sausage, bacon, smoked salmon to fresh fruit, yogurt, etc.

Book this hotel, you won’t be disappointed. Right in downtown Interlaken, 3 minute to walk to Interlaken West train station and a 15 minute walk to Interlaken Ost station. Big props to Demetria who welcomed us and got us situated and on our way to exploring the beautiful Berner Oberland Alps.

Partner

8/10

Excellent

23 Apr 2025

James

A very convenient location.

10/10

Exceptional

19 Apr 2025

Robert

Great location close to railway station and buses.
Staff were great and helpful.

Leisure Partner

10/10

Exceptional

19 Apr 2025

Nichola

Very relaxing stay

Warm welcome and very comfy beds

Partner

10/10

Exceptional

26 Mar 2025

Pam

Highly recommend

We thoroughly enjoyed our visit. Everyone @ the hotel was so accommodating & friendly. Pami was especially helpful with recommendations & made us feel very welcome. We anticipate a return trip in the future.

Partner

10/10

Exceptional

23 Mar 2025

Veronica S

excellent location very close to the train station with many restaurants and shopping available. Very nice large room, very clean and friendly staff.

Leisure Family

10/10

Exceptional

21 Mar 2025

Desiree

Best place to stay ❤️

We are goin back, lovely place, great food, service, everything is close to the hotel

Friends_and_family Family

4/10

Poor

13 Mar 2025

Kimberly

I rarely write poor reviews. I usually read them and find that people are complaining for minimal reasons. However, I felt the need to write this review. I had 3 rooms for two days at Hotel Kreb. Location was good. Rooms were decent. However, two of the rooms had problems with the showers. Two showers would not work. One shower had parts of the shower fall apart and land on me when I was showering from the shower head. One would not work at all. When we asked for support at the front desk (and we literally had to get out of the shower and go to the lobby) I was told there was nothing they could do and that they were happy to offer me another towel. I didn't need a towel ... I needed a shower. The tub would not drain. The towel heater leaked water all over the floor. My sister almost fell on the floor. When we told them they said \"oh sorry....that is too bad.\" None of the outlets would work with my European appliances. I asked if they would consider doing anything for compensation and was told \"no\". We had concierge support that gave us incorrect information. Overall... not a wow for service but the hotel was decent. I let them know at the front desk that I was would be writing this review and they said \"okay.\" The service was provided by Kristina.

Leisure Friends

10/10

Exceptional

13 Mar 2025

Virginia

Loved our stay at the beautiful Hotel Krebs!

The staff is amazing! Christina and Pami were extremely helpful, kind, welcoming, and pleasant! The cleaning lady was also lovely and efficient. Everything top notch. They provided toiletries, slippers, waters, coffee and fridge in room. The hotel itself is historic, yet all the modern conveniences. The breakfast was wonderful and plentiful. The location is perfect, 5 minute walk to train station. We highly recommend!

Partner

10/10

Exceptional

20 Feb 2025

Yadira

Me gusto mucho. Muy cerca de tiendas y a dos minutos del tren. La habitación con decoración antique pero muy acogedora. Los empleados muy amable. Volveria a escogerlos.

Leisure Family

10/10

Exceptional

13 Feb 2025

Jeremy

Great Experience

Leisure Partner

10/10

Exceptional

05 Feb 2025

Marina

Friendly staff, lots of bathroom amenities provided and rooms comfortable and clean