Name: Sunstar Hotel Grindelwald
Address: Dorfstrasse, 168, Grindelwald, 3818, CH

10/10

Exceptional

03 Aug 2026

Brooke

We enjoyed our stay here. The breakfast options were wonderful to start the day with. The location and shuttle to and from the train station for arrival/departure is very convenient. The views, the bar, the onsite restaurant. All wonderful. Would easily come back here.

10/10

Exceptional

03 Aug 2026

ASIF

All good

10/10

Exceptional

29 Jul 2026

Heather

We had the best time staying at Sunstar hotel. Salmon the concierge was the best! He goes over and beyond to help you. We will definitely stay here again when we come back.

10/10

Exceptional

27 Jul 2026

Moo Suk

Clean room, nice staff, good breakfast, balcony

10/10

Exceptional

23 Jul 2026

Laurie

Excellent staff, location and view. The beds and pillows were not up to par!

10/10

Exceptional

20 Jul 2026

Laura

Great stay with family and can't wait to visit again one day! Rooms clean and comfortable, able to walk to everything!

Family_with_children

10/10

Exceptional

19 Jul 2026

Jay

Amazing place, ambience and views.

Partner

10/10

Exceptional

17 Jul 2026

Colin

This was our fourth visit to Sunstar over the last twenty years and it remains our hotel of choice for Grindelwald.
Comfortable, well maintained and great location.
Staff brilliant,helpful and well trained.

Partner

10/10

Exceptional

05 Jul 2026

Ciara

We loved our stay! The hotel is way better in person than what the photos on the site show. Bed was comfortable, room was clean and the views are like no other! Can’t wait to come back!

Family

10/10

Exceptional

27 Jun 2026

Paul

This is a very busy hotel but it is run very efficiently and by helpful staff. Dining options are limited around here.
The views are spectacular and rooms are quiet and very well kept

Family_with_children

8/10

Excellent

09 Jun 2026

Hay

Very nice mountain view!

Friends

10/10

Exceptional

07 Jun 2026

Dawn

Truly beautiful location in the heart of Grindelwald. Even though the street was busy, we never heard the noise from our balcony overlooking the Eiger. The room had plenty of space and was comfortable and clean. Hotel staff was very kind.

Family

10/10

Exceptional

05 Jun 2026

AJ

Amazing views from the room. Pool was under construction but looks like it will be very nice once re-opened. The staff went above and beyond to be helpful and we enjoyed food and drinks in the bar during the evenings. Highly recommend.

Friends

10/10

Exceptional

05 Jun 2026

DAVID

Great location and staff! We will be back.

Partner

10/10

Exceptional

02 Jun 2026

shannon

Our stay in Grindelwald was absolutely amazing! The mountain views from the hotel were breathtaking and truly felt like something out of a postcard. Waking up each morning to the stunning Swiss Alps right outside our window was unforgettable.

The location was perfect—just a short walk to the First Cliff Walk gondola, making it easy to enjoy one of the area’s most spectacular attractions. The rooms were spacious, comfortable, and beautifully maintained, providing the perfect place to relax after a day of exploring.

The entire experience was enjoyable from start to finish. Between the incredible scenery, convenient location, and comfortable accommodations, this hotel made our time in Grindelwald even more special. I would highly recommend it to anyone visiting the area and would love to stay here again!

Friends

10/10

Exceptional

28 May 2026

Christopher

Beautiful hotel and staff - couple notes: pool is under reconstruction until August 2026 & no AC - just fyi. We did live out stay there and the staff was great.

Family_with_children

8/10

Excellent

28 May 2026

Emily F.

As we were individual travelers, others should know that this hotel mostly serves large tour groups. It was very well run and the staff were incredibly professional. The location is good. View is incredible. No air conditioning in the hot summer months is uncomfortable. The room has a table fan and we had to ask for a second fan.

10/10

Exceptional

26 May 2026

Mohammad

Beautiful hotel with very comfort bed and amazing views very convenient location . Breakfast was the best !

Friends_and_family Family

10/10

Exceptional

24 May 2026

Chris

What an incredible property! We stayed in room 415, and the view from our balcony was spectacular! The ease of access to the town, to Grindelwald First Gondola, and many many hiking trails - highly recommended!

Family

10/10

Exceptional

22 May 2026

Sina

One of the best hotels. Amazing staff

10/10

Exceptional

04 May 2026

Anthony

Fresh and outstanding view.

Family

10/10

Exceptional

01 May 2026

Jason

Walking distance from everything and the staff was super helpful.

Family_with_children

10/10

Exceptional

01 May 2026

Perla

Everything was perfect! The staff and the room.

Partner

10/10

Exceptional

30 Apr 2026

Vaghesh

Clean room. Supportinve Staff. Good Breakfast. Amazing View

10/10

Exceptional

25 Apr 2026

jennifer

Beautiful hotel, with stunning views of the alps. Room was incredible. Small, but everything you could ever need was available.
I wouldn’t hesitate to stay here again. A wonderful few days

Partner

10/10

Exceptional

11 Apr 2026

Hassan

Extremely clean and one of the more modern hotels. Breakfast experience was amazing and the views from the balcony were great! Recommend the junior studio suite for views and experience.

2/10

Poor

11 Apr 2026

Jarrod

Do not stay here!

10/10

Exceptional

20 Mar 2026

Jeffery

Absolutely breathtaking beautiful hotel

10/10

Exceptional

18 Feb 2026

Lynne Whipple

Very nice hotel, great location, wonderful staff.

Partner

10/10

Exceptional

12 Feb 2026

Kathleen

Everything was great! This is my very favorite hotel. The room is clean and cozy with wonderful little touches like restocked drinks in the mini fridge and chocolates on the pillows. The breakfast is immense and delicious. The spa area is so beautiful and relaxing. They allow pets and parking is easy. Staff is friendly, the lounge seating is comfortable and spacious. What a wonderful place!

10/10

Exceptional

10 Feb 2026

Roberta

Excellent time at the Sunstar! Staff was very friendly and helpful. Food at the restaurant was delicious and pool was beautiful with the most amazing views. Great location and ease of access to skiing, shopping and other places to eat. Thanks very much for an outstanding vacation in Grindelwald!

Leisure Partner

10/10

Exceptional

30 Jan 2026

Joseph

Great spot to be in Grindewald! Enjoyed every day we were there. a must stay!

Leisure Partner

4/10

Poor

26 Jan 2026

toby

The sun star is an expensive hotel right next to the cable car. Its main attraction for many skiers is that you can park there and collect your car later on the checkout day. However, I was told by an extremely rude and aggressive female member of staff that I would have to move my car at 8am in the morning to the Eiger public car park some distance away. This would have lost us an entire days skiing. I point blank refused to do this and an argument ensued in front of my young son. It wasn’t resolved and eventually I skied in the morning and returned to the hotel at 12 to see what was going on. So we lost half a days skiing. Needless to say the car was still there. Very frustrating and unnecessary. The member of staff really needs some sort of traing in how to deal with the paying public. So if yo7 are booking this hotel with the hole of using the car park on your checkout day be prepared for a row.

Leisure Family

8/10

Excellent

14 Jan 2026

Breanna

Room was nice with a beautiful view , directly across the street from Grindelwald first

10/10

Exceptional

10 Jan 2026

Alban

Excellent service front desk lobby very

8/10

Excellent

02 Jan 2026

Hayley

Hotel was a little outdated. Some of the staff were friendlier than others. The concierge, Salman, was great!

10/10

Exceptional

02 Jan 2026

Kimberly

All around fantastic! 5 stars. Great food at hotel and close by. Getting to lifts were easy. Spa was stellar. Will return!

Leisure Family

10/10

Exceptional

27 Dec 2025

Catherine

All fab

8/10

Excellent

21 Dec 2025

GUSTAVO

Good

Leisure Family

8/10

Excellent

17 Dec 2025

Ana Margarita

Overall, very nice! A couple of misses: I had to let the front desk know that there were several roll away beds left out and a bag of trash to collect outside our room. The English menu says veal when it’s actually a veal liver dish. I advised the management to update this. It was delicious, but we like liver.

Leisure Family

8/10

Excellent

07 Dec 2025

Kamani

Great location because several restaurants esp. great Italian restaurant with lovely pizza and lamb dishes, and shops. Food is very expensive. Better to do shopping in Co-op because reasonable prices.

Small town, but lot of beautiful pleaces nearby...

Staff are kind and friendly.

Zurich Airport is far away therefore easy and cheap way to get to the hotel is by train. No trains in the late night until 5am to get to the airport. Taxis charge min 25 CHF.

Better to get the hotel shuttle bus to go to the station or get a hotel room in Zurich day before departure because we had to leave this hotel one day before the checking out date and the hotel wasn't happy to refund the money to leave day early...

Hotel gave us free bus pass which was very handy to see the town.

10/10

Exceptional

28 Oct 2025

Edmundo

Yes

10/10

Exceptional

12 Oct 2025

Opal

Beautiful view. Excellent staff. Great dinner. Loved it all.

Leisure Partner

8/10

Excellent

10 Oct 2025

Lotus Swiss Travel GmbH

Good selection of breakfast, in front of cable car Grindelwald first. Beautiful scenery of Eiger.

Leisure Partner

8/10

Excellent

06 Oct 2025

stephen

Best features of the Sunstar hotel are the views from the rooms and proximity to the First gondola.
Basic rooms and basic breakfast.
A bit disappointing considering the price.

10/10

Exceptional

21 Sep 2025

Diana

Mountain View

10/10

Exceptional

13 Sep 2025

Odalys

Our Favorite Hotel – Sunstar Grindelwald

This was without a doubt our favorite stay in Switzerland. Sunstar Hotel in Grindelwald is simply amazing—the views, the atmosphere, the service, and the location are all outstanding. The staff made us feel so welcome, and the hotel itself has a warm, inviting charm.

But what truly took our breath away was the view from our room. Waking up to those stunning mountains felt like waking up in heaven—an experience that fills you with gratitude.

We will always remember our stay here and cannot wait to return. Highly, highly recommended

Partner

10/10

Exceptional

09 Sep 2025

Danielle Fatima

This is my second time staying at

10/10

Exceptional

04 Sep 2025

yariv

Good hotel. Easy parking. Quiet

Leisure

10/10

Exceptional

27 Aug 2025

Aleksandr

Excellent hotel with walking distance to everything.

Leisure Family

6/10

Pleasant

16 Aug 2025

KATHERINE

Very underwhelming as return guests we felt the front

10/10

Exceptional

14 Aug 2025

Utkarsh

Very great location and station pick up warm welcome with free prosecco drink, spa , sauna , swimming pool , balcony Mountain View

Leisure Family

2/10

Poor

13 Aug 2025

Christian

One of our luggage bag stolen from locked hotel area with a hotel registered tag , resort will not take responsibility and is denying compensation

Leisure

10/10

Exceptional

12 Aug 2025

Roger

Loved all

10/10

Exceptional

11 Aug 2025

Carlos

Great overall

Leisure Partner

8/10

Excellent

07 Aug 2025

Kakhaber

All over it was a good decision to stay in this hotel.

10/10

Exceptional

06 Aug 2025

Ahmed

Great staff and place

10/10

Exceptional

01 Aug 2025

Glenda

.

Leisure Partner

8/10

Excellent

01 Aug 2025

Eric

Hôtel was in a great location. Staff were good. Only issue is the beds were hard as a rock. If you choose this hotel be ready for the international clientele as they are the only ones staying here.

Leisure Partner

10/10

Exceptional

20 Jul 2025

Anita

Location and the buffet breakfast was amazing.

10/10

Exceptional

19 Jul 2025

Louis

Great stay! Staff were very pleasant and helpful! The view was nothing short of amazing.

8/10

Excellent

16 Jul 2025

Lauren

The view & staff are the highlight! The rooms need some updating. I saw one that had wood floors but ours had old furniture and yucky carpet. The bathroom was pretty sterile and uninspired too, especially for the CHF 800 + we paid a night.

On another positive, the spa is lovely and it’s really cool that they let you go there anytime because you’re a guest. The included breakfast is also plentiful and the location can’t be beat!

Leisure Family

8/10

Excellent

16 Jul 2025

jayneet

No ac. Only one bottle of water in room. Very basic amenities. However, staff are good. The views are great! Loved the outdoor seating. Conveniently located.

Leisure Family_with_children

4/10

Poor

15 Jul 2025

Caoimhe

Nice view but that’s about it. Service was average with staff who don’t seem very happy to be there, corridors filled with mattresses and rubbish during the day, construction noise and cranes next door, very busy and basic breakfast with the room looking like a lacklustre function room. Day cleaning consisted of switching cups and emptying the bin. Zero flexibility on anything; ie. I asked if I could swap the complimentary welcome non alcoholic prosecco for a juice or champagne for my son and I was told ‘of course not, it’s that or nothing’. For the price paid, the experience was very poor and I would recommend looking at one of the apartments in town, another hotel or more likely, one of the beautiful car free towns that is less touristy and has very friendly happy people.

Leisure Family

10/10

Exceptional

14 Jul 2025

Terry

Great property and staff. Unbelievable view from our balconied room.

Leisure Partner

10/10

Exceptional

09 Jul 2025

Jatin

The property is very nice and located in a great spot across from the gondola. Can walk to all the shops and restaurants easily.

Leisure Family

10/10

Exceptional

01 Jul 2025

Qinfang

The view and the minibar are amazing!

10/10

Exceptional

01 Jul 2025

Sajid

Overall it was an amazing Hotel. I really enjoyed my stay here and will recommend everyone.

Leisure Partner

6/10

Pleasant

29 Jun 2025

Cindy

The area behind the hotel is gorgeous in the summer to sit out and relax and look at the gorgeous view of the snow cat mountains. Property itself is good definitely over priced for the accommodations/style

Leisure Family

10/10

Exceptional

28 Jun 2025

Regina

The view from our balcony was pure magic! Breakfast buffet was delicious! The location was so convenient- shops, restaurants, grocery store, Grindelwald First, and train station all steps away.

Leisure Friends

6/10

Pleasant

27 Jun 2025

Winnifred

Stayed here 2 nights to explore Grindelwald.
No AC. Tiny, plastic budget fan provided.
Breakfast was included but can be very busy with tour groups coming in. Pool and steam room was nice. Didn’t get to use the other amenities as they opened later in the day. Overall, ok stay. Nothing to rave about. Nothing much to complain about.

Friends_and_family Friends

10/10

Exceptional

22 Jun 2025

Caroline

Beautiful and gorgeous paradise in the mountains

Friends_and_family Family

8/10

Excellent

21 Jun 2025

David

Ok

10/10

Exceptional

06 Jun 2025

Matthew

We stayed at SunStar hotel for our recent wedding anniversary and I think it was a great choice. The mountain view was unforgettable and breathtaking. We will definitely be back again for our next trip!

Leisure Family

8/10

Excellent

31 May 2025

Alex

It’s an OK hotel, but way way way overpriced for what you get. It’s very hot (no AC) so you need to keep the windows open, but the hotel lights an outdoor fire at night so the whole room smells like smoke. You are paying for the views and if you’re not looking out at the mountain, then it’s not worth it.

Partner

10/10

Exceptional

23 May 2025

Mary

Room was perfect. Breathtaking views. The hotel was convenient to everything, particularly Grindelwald First.

Leisure Family

10/10

Exceptional

13 May 2025

Fernando

Excellent in all respects

Leisure Partner

10/10

Exceptional

10 May 2025

Travis

Loved the spa and the room with Mountain View was fantastic!!!

Leisure Partner

10/10

Exceptional

07 May 2025

Andrew

Stunning hotel in every way! Will be back!

Leisure Family

10/10

Exceptional

01 May 2025

Joshua Luke

Very accommodating and helpful staff, apart from one rude barman. The location of the hotel was perfect and easy to get to from the station

10/10

Exceptional

25 Apr 2025

Ming Hin

The property itself is gorgeous and well equipped. I booked for 1 night and only if I have more time to spend in the hotel. The only thing is the bar tender in the hotel is not polite at all and it seems he does not like to serve or be asked about questions.

All the other staffers are exceptionally polite thoigh

Leisure Partner

10/10

Exceptional

18 Apr 2025

Willy

Lovely hotel that allowed me to check in early as the room was ready! Really appreciate this!

Leisure Family

10/10

Exceptional

17 Apr 2025

Lynn

Awsome Hotel

The Sunstar Hotel was awsome!! We truley enjoyed our stay here. The staff went out of their way to make sure we were happy and comfortable! I would definitely recommand this hotel and would stay here the next time I am in Grindelwald!

Friends_and_family Family

10/10

Exceptional

12 Apr 2025

John

Breathtaking views. Perfect location.Staff extremely helpful and knowledgeable.Location to Grindalward first excellent. Recommend highly

10/10

Exceptional

04 Apr 2025

Javier

good spot

8/10

Excellent

01 Apr 2025

BYUNG HO

Best location for ski at Grindelwald.

Leisure Family

10/10

Exceptional

30 Mar 2025

Caitlyn

N/a

Leisure Partner

10/10

Exceptional

30 Mar 2025

Maria

Amazing place to be when you are in Grindelwald! The included breakfast was amazing with plenty of options for everybody!!

Leisure Family

10/10

Exceptional

25 Mar 2025

Alexandra

Beautiful views

Leisure Family

10/10

Exceptional

17 Mar 2025

Christopher

The rooms were very clean and the location of the hotel across the street from the First gondola is excellent.

Leisure Family

6/10

Pleasant

15 Mar 2025

oscar

The hotel has a great view, very relaxing. I would’ve expected more of the rooms. Maybe a little remodeling will do. Especially for the price you pay for hospitality. I enjoyed being in the lobby versus the room

Leisure Partner

10/10

Exceptional

11 Mar 2025

Bradford

Had a nice stay

8/10

Excellent

25 Feb 2025

Bruce

Great stay thanks

We had a fantastic stay at the Sunstar Hotel:
stunning views
spacious room
well located - close to \"First\" lift, bus stop by the hotel and ski rental shop next door
super friendly/helpful staff
great buffet breakfast
amazing spa

The only negatives:
the ski/boot room is woefully small for the size of hotel/number of guests. Not only could you hardly move in there at busy times, but sometimes it was difficult to find a place to put your skis/boots. The biggest ski hotel I've ever stayed in, yet the smallest boot room - scratch head.

The bar was very nice with an open fire every night. However on some nights the bar service was incredibly slow - like 25 mins to order a drink. I know some nights were busy and some quiet, but when busy would it be possible to find another member of staff to serve?

Friends_and_family Family

6/10

Pleasant

23 Feb 2025

Brooke

We enjoyed our stay overall. Disappointed there was not a hot tub and the hotel restaurant was booked for everyday we stayed. We tried to make reservations when we checked in, but were unable to.

Leisure Partner

2/10

Poor

16 Feb 2025

Leslie

It sucks

Dirty and poor service

Self

8/10

Excellent

08 Feb 2025

Liow

Nice hotel, lobby and surroundings is nicer than the room, anyway, room is big too. Like the playground, fireplace, buffet, and the view of the buffet restaurant. Anyway, bad attitude of a man in the restaurant as we went to the wrong restaurant in the hotel when we searching for buffet restaurant in the morning

Leisure Family

10/10

Exceptional

05 Feb 2025

Benjamin

Good rooms bar area, breakfast and staff, pool can get busy

Leisure Family

10/10

Exceptional

19 Jan 2025

Monique

Hotel and view from hotel was beautiful.

Leisure Partner

10/10

Exceptional

06 Jan 2025

Bathsheba

Good hotel. The bar and breakfast could have been.

Really lovely hotel. You needed to request a kettle and return it at check out. Where’s the coffee machine was in situ. They offered a fridge with complimentary drinks, but they were standard, I have food intolerances which meant that half the drinks were of no use to me. So it would have been better to have a choice. The swimming pool and spa was lovely. But most of the sauna and steam rooms were for access of 16+ and nude, which wasn’t ideal for a single mother. My daughter is only 8. The breakfast was good. Amazing selection of teas. The egg station was good. The cups could have been placed near the tea, not just next to the coffee. Ingredients and labels for food could have been clearer. It would have been good to be able to reheat food and drinks. A microwave for use of guests would have been good. It would have been nice if a simple rosti with bacon/ egg was available at the bar or restaurant and I would have liked it if a portion of chips and salads were also available at the bar.

Friends_and_family Family

10/10

Exceptional

06 Jan 2025

Mayank

Exceptional Property, very helpful staff, Mario at the desk was particularly efficient and co-operative. The lobby area is buzzing with activity, has an open Bar, with super comfortable chairs to sit in, around a fireplace. Our room was large and comfortable with a frontal view of the Eiger, spectacular mornings. The breakfast is an expansive Spread, and the staff is always at hand to ensure that it’s a brilliant start to the day.
I’d like to come back here again, for sure.

Leisure