Name: Mandarin Oriental Bosphorus, Istanbul
Address: Kurucesme Muallim Naci Street No 62, Besiktas, TR

Mandarin Oriental Bosphorus, Istanbul

Istanbul · Turkey

Kurucesme Muallim Naci Street No 62View location

20 reviews shown

10/10

Exceptional

11 Jun 2026

Joanne

Gorgeous location: outstanding views out of the main hustle of a large city.
Staff were superlative, just the appropriate amount of discernment. All my needs/requests were met swiftly.
The restaurant(s) food were quite good, particularly Novitek. I did not partake of breakfast. However, the wine menus in restaurants could be expanded.
My room location was exceptional with views of the Bosphorus beyond the pool. I enjoyed the pool area, excepting for the unruly children shouting and clamoring at my one visit. While the parents are responsible, staff might suggest to them to behave in a more appropriate manner.
The spa was similarity quite good, albeit of spa of this class I would have expected a more luxurious waiting/lounge area.
In sum, a sumptuous location and venue. In all instances, the staff will do their utmost to smooth any edges you might find.

10/10

Exceptional

09 May 2026

Sevket

Breakfast is fantastic

Partner

2/10

Poor

20 Oct 2025

Abdulaziz

I recently booked the Discover Istanbul Package, which included the hammam treatment and a bottle of wine. Unfortunately, the hammam appointment was never booked for me despite my email request, and the wine was also not provided upon arrival.

In addition, when the housekeeper serviced my room, he did not replace the used wine and champagne glasses, leaving me without any clean ones throughout my stay. After checking into my room, I also experienced a water leakage issue that remained unresolved despite reporting it.

These repeated service lapses were disappointing, especially for a hotel of your standard. I believe the staff could benefit from additional training to ensure they uphold the name and reputation of the hotel properly.

I share this feedback in good faith, as I genuinely believe this property has great potential and deserves to deliver the level of excellence its name represents.

Leisure Family

10/10

Exceptional

28 Sep 2025

Petr

Clean. Amazing breakfast. Friendly personnel.
Thank you

Leisure Friends

10/10

Exceptional

07 Aug 2025

Ehab

It’s a resort in the middle of the busy Istanbul

Very beautiful and luxurious hotel, on the phosphorus had a lot of restaurants and great food and a great view
Rooms are spacious nicely decorated , staff are very helpful, speaks multiple languages and very professional

Easy access to all touristic areas

10/10

Exceptional

14 Jul 2025

Sofia

Loved staying at the Mandarin!

Leisure Self

10/10

Exceptional

29 Jun 2025

Sofia

Definitely loved staying at MO Bosphorus Istanbul, cannot wait to come back soon! Views are stunning!

Leisure Self

8/10

Excellent

24 Jun 2025

Lusika

i love 'mo is my happy place

Business_and_leisure Family

10/10

Exceptional

26 Mar 2025

Andrey

My families stay at the Mandarin Oriental Bosphorus was nothing short of exceptional. From arrival to departure, the staff were impeccable - gracious, attentive, and always ready to assist with poise and professionalism.

The shisha lounge, perched along the Bosphorus, was a true highlight - offering a serene atmosphere, refined service, and breath-taking views that elevate the entire experience. It’s the perfect place to unwind as the city glows at dusk.

Novikov was equally impressive - delivering a sophisticated fusion of Asian and Mediterranean flavors in an elegant, vibrant setting.

A flawless blend of luxury, comfort, and service.

Leisure Family

10/10

Exceptional

14 Jan 2025

vicente

Excellent hotel and service
I receive a small room with out work desk but I have the proper room
next day with very good attention.

Thanks to BERRU for the hospitality and efficient service.

Leisure Family

8/10

Excellent

11 Nov 2024

natalia

The hotel and staff is excellent, but their dining option is just ok. The restaurants are on thesubleese( as I understand)and don't stand up to the quality of the hotel, the service there is terrible.

10/10

Exceptional

21 Sep 2024

Daniels

My stay at Mandarin Oriental Istanbul was a mixed bag of good and bad. I will start with good: property is well kept and has great location, staff is polite, property has few good dinning options. However, there are significant issues that must be fixed to earn 5 stars. First of all when I booked my stay reservation offered free upgrade. Upon arrival there were rooms for upgrade but for extra charge. Classic bait and switch. Second of all, I was not allowed as a hotel guest to eat in Novikov although the place was empty and had plenty of seats available. Restaurant made me order deserts and sent to my room instead. Inconvenient to say the least when you try to have a good time and willing to spend money for it. Hope management takes necessary steps to handle the ongoing issues with the hotel.

Leisure

4/10

Poor

17 Aug 2024

Verified traveler

Choose another hotel

Despite the golden status, the hotels did not provide a gift bottle of wine and welcome drinks as stated at the time of booking, even after reminding the manager. I don't need your wine, it's just that if you're not ready to do something, don't write it in the booking voucher.

Business Self

2/10

Poor

25 Jun 2024

Verified traveler

AN ABSOLUTE DISAPPOINTMENT

The worst service for a five star hotel! Absolutely shameful. Stay away if you’re expecting five star service. The worst service you can expect. You will be disappointed in every way if you’re expecting mandarin quality! The Most careless and reckless hotel staff I have ever come across. Complete waste of money unfortunately. No one cares about their responsibilities in this hotel. They need a complete overhaul of management and staff.

Friends_and_family Family

10/10

Exceptional

08 Mar 2024

Niki

Amazing for business and leisure

Business Self

10/10

Exceptional

19 Oct 2023

Mohammad

Nice

10/10

Exceptional

29 Sep 2023

Sait

Son derece güzel elegant ve rahat personel profesyonel, iyi yönetilen bir otel

Business_and_leisure Family

10/10

Exceptional

11 Sep 2023

Lemane Bridgman

Heavenly experience

It was amazing. The staff was outstanding in their efforts to make sure that I was happy during my stay. Very professional; most polite and friendly.

The room was always kept immaculately clean.

Partner

10/10

Exceptional

13 Jul 2023

joseph

Excellent quality

Leisure Family

10/10

Exceptional

15 Apr 2023

Beni

Exceptional Stay

One of the best experiences i’ve ever had in my life.
Stayed for my wife’s birthday, they made it exceptional and unforgettable.
Staff was splendid from the first minute till the end. Surprises, help, joy & gift to my little son.. they simply made everything possible.
Best SPA ever.!
Definitely come back again for longer stays.
Magnificent time at the hearth of Bosphorus..

Friends_and_family Family