Name: Koko Hotel Tsukiji Ginza
Address: 6 8 8 Tsukiji, Tokyo, JP

8/10

Excellent

30 Jul 2026

Monet

The TV channels are only in Japanese no international options

8/10

Excellent

30 Jul 2026

Lerma

Lobby is stocked up with luggage’s, essentially no waiting area.

10/10

Exceptional

28 Jul 2026

Kasey

Super clean and spacious room for four people. We were able to have our luggage fully open in our room. Staff was very nice and efficient :)

2/10

Poor

27 Jul 2026

Patricia

This hotel was a huge disappointment. It looks nothing like the pictures. It is messy and the rooms are extremely small and not well maintained. It is constant chaos with how there isn’t even a lobby and the amount of people they have.

It is clearly a budget hotel marketed to appear to be 4-stars, I have no idea in what world it would count as one. The staff was completely useless, they do not clean your rooms daily unless you ask, and you have to take the towels outside yourself for them to give you new ones. Even the cleaning staff had a mess on the hallways at all times. They barely give you a pillow that is rock hard and the bed is made without sheets. Also, the rooms aren’t in great condition as the walls are all messed up.

The location is also very average, there is nothing closeby except for the tsujiki fish market. I wouldn’t recommend it at all it was a very unpleasant experience all around.

6/10

Pleasant

27 Jul 2026

FADY

The hotel is ok

10/10

Exceptional

27 Jul 2026

Lucero

Todo bien

2/10

Poor

27 Jul 2026

Renee

I had a terrible time at this hotel. I travel a lot & have slept on many types of beds, but the beds here were so hard that it felt like the equivalent of throwing a sheet over a brick of concrete. I went to the lobby & politely asked if I could have an extra blanket to lay down underneath me to try to add a little more cushion, but was told I could not. It’s not the fact that they didn’t give me an extra blanket that upset me, although I’ve never been to a hotel where you couldn’t get one upon request, it was how rude the person at the front desk was when I asked. I completely understand that beds in other places can feel different than at home & I was very polite when I asked. An hour later my husband called down the front desk to see if maybe he could get an extra towel we could use instead. This time a gentleman answered the phone & suggested he come down the front desk to grab a blanket instead. I was completely floored that I was just told we couldn’t have one from the woman we were speaking with, but now this gentleman was saying we could have one. So my husband goes down to the front desk to pick up said blanket, when out of nowhere the original woman from earlier came out from the back room & rudely told him “I told you we don’t have one!”

Also, used the laundry and my clothes ended up coming out smelling absolutely terrible. You have been warned!

6/10

Pleasant

26 Jul 2026

Evelyn

One of the staff is not very accommodating. I asked for a little bowl to get some ice and the answer is no. I could not believe that they couldn’t accommodate such simple request, as it was so hot in Japan and to make matter worst, one of her colleague seems to be able to do something about it but the same person seem to have stopped her.

Also as I came to the desk the following day, same staff whispered something to her colleague which made me feel a little awkward.

Unfortunately, not great experience due to one person.

10/10

Exceptional

26 Jul 2026

Samir

—————————————————////////

10/10

Exceptional

26 Jul 2026

Samir

Great location….they store luggage too which is nice

6/10

Pleasant

26 Jul 2026

Zahira

Very hot when you first arrive and after much convincing was able to get a room that cooled down in 30 mins versus 2 hrs of sweat. Breakfast not included which in okay, Lawson is not too far and about 8-10 mins walk to the train station.

Family_with_children

4/10

Poor

26 Jul 2026

Tien

I wouldn’t recommend to stay at this hotel, we have group of 4 family members, they only gave us 2 room keys. It’s quite inconvenient for us.

10/10

Exceptional

26 Jul 2026

Ip

Friendly staffs

10/10

Exceptional

24 Jul 2026

Andrew

Quiet area but close to the Tokyo Subway. Nicely maintained newer hotel. Good sized room for 4 people. Helpful staff also made it a very pleasant stay. Would definitely recommend.

8/10

Excellent

22 Jul 2026

Neil

Clean room with plenty of single beds and an easy system for towel replenishment.

Breakfast was plentiful but ended 9:30am instead of 10am as advertised.

Family_with_children

10/10

Exceptional

21 Jul 2026

Linda

The hotel is located 20 minutes walking from Ginza shopping. The bus is 2 minutes walk if you don't want to suffer in the heat. The bus also took us to the Tokyo station to catch the bullet train. There's a great ramen place around the corner and nearest train station is 8 minutes walk. The breakfast is very good with western and Asian options. The staff are really nice. I stayed there for 6 days and left for Osaka and will come back after 6 days. I was allowed to check in my bags, one per person, while I'm in Osaka. This was a life saver! There's also a fish market and knives shop which I intend to visit when I'm back. If you like shopping in Ginza then I highly recommend this hotel. Just make sure you bring a rolling bag to haul everything back. The walk back at night is great after eating all the food and desserts! The neighborhood is safe and quiet, not busy like Shinjuku or Shibuya.

Family_with_children

10/10

Exceptional

21 Jul 2026

Darron

Room was clean and property is well maintained. About a 15-20 minute walk to the shopping areas. Also very close to public transportation.

Family_with_children

10/10

Exceptional

21 Jul 2026

Magnolia

Clean and the rooms are quiet given that they cater for families. Location is very good, a block away from Tsukiji, few minutes walk to Hibiya line and there’s a convenient store nearby. It f you dont want to walk nor take the train, taxi is around 1t yen to Ginza station.

10/10

Exceptional

20 Jul 2026

Frank

The rooms are compact but clean. Great location near the fish market and plenty of shops to keep you busy! Breakfast buffet was nice!

Family_with_children

8/10

Excellent

20 Jul 2026

adriana

Overall decent hotel. The rooms were super humid at some point, it was unbearable.

Family_with_children

6/10

Pleasant

19 Jul 2026

NgocTran

Overall the hotel is clean and some of the staff is not friendly especially non native staff. The hotel didn't have a lot of services that can conveniently help the guest when they are staying at the hotel such transportation services to the airport, luggage weight. The lobby area is small and cramp. The whole hotel has only 2 washer and dryer machines which took so much time for laundry. It took me over 2 hours to wash and dry my clothes.

Family_with_children

10/10

Exceptional

18 Jul 2026

Vinh

Great location with numerous restaurants and close to metro stations. Will stay here again.

Self

10/10

Exceptional

17 Jul 2026

Sharon

Room was small but was ok for 4 adults
Breakfast buffet was great with lots of options

Family

10/10

Exceptional

17 Jul 2026

Michael

The agents who checked us in, in the afternoon were not smiling and didn’t allow us to check in as they said we put 4 as the age of our daughter when she is 11. We booked through Expedia so it must have been a mistake with Expedia. In the end we had to booked an extra room. Although the hotel was nice, the staff was not accommodating.

Family_with_children

8/10

Excellent

16 Jul 2026

John

it’s a nice hotel overall. one minor gripe is that they only allow two keycard max even if you have more than 2 in your party. makes it hard to coordinate if your party separates at all. most hotels allow more than 2 keycards

Family

10/10

Exceptional

16 Jul 2026

Ying

Great breakfast. Quiet and convenient location.

Family_with_children

10/10

Exceptional

16 Jul 2026

Elpidio

The room was clean and the 3 beds could of accommodated 2each. Amenities were complete, robe slippers and downstairs you had toothbrushes, combs, coffee, mouthwash etc. you name it they have it. Money exchange machine as well. My family will definitely use KoKo again. The neighborhood was vlesn and safe. A walk to Family mart and some restaurants. Walking distance to Ginza shopping district.

Family_with_children

10/10

Exceptional

15 Jul 2026

Teresa

Clean room and very assemble to activities in Gina.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Robert

The hotel exceeded expectations. Beds were great, room modern and comfortable with enough space for us. Location was perfect. Breakfast was amazing.

Family

10/10

Exceptional

12 Jul 2026

Adam

Nice hotel.

Family_with_children

6/10

Pleasant

12 Jul 2026

steve

rooms are not what i expected.

Family_with_children

10/10

Exceptional

11 Jul 2026

Jewon

구글 평점이 낮아 걱정했는데, 생각보다 위치, 식당, 어시장, 가부키 극장, 긴자거리와 지하철 접근성이 좋아서 편하게 있었습니다. 특히, 방도 조용하고(3인 1실), 가족이 사용하는데 불편함이 없었습니다. 단지 방청소가 3일에 한번 진행하는 것이 조금은 낮설었지만, 괜찮았습니다. 방청소는 잘되어 있었습니다.
이번 여행은 오사카와 교토, 도쿄로 이어지는 7박 8일 일정이었는데, 가족 모두 편하게 즐기다 올 수 있었습니다.
편하게 쉴 수 있는 호텔입니다.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Tho

Excellent and wonderful hotel

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Pavel N

It was nice

Family

10/10

Exceptional

09 Jul 2026

Sung H

Clean , convenient to subway , excellent staff thanks

Family

8/10

Excellent

09 Jul 2026

Diana

Cheap and nice stay.

Family_with_children

10/10

Exceptional

07 Jul 2026

Madelle

Very sumptuous

Family_with_children

10/10

Exceptional

06 Jul 2026

Daniel

They hotel and the stay was great. The only small thing was that I was not able to control some of light switches, I was not able to turn off the bed headboard lights without turning off the power to the entire room by removing the key card from the slot at the entrance, which deactivates the air conditioner also.

Family_with_children

10/10

Exceptional

04 Jul 2026

Marilyn

Staff efficient

10/10

Exceptional

04 Jul 2026

Marilyn was was

Breakfast buffet was going. Staff very capable and helpful.

Family

6/10

Pleasant

04 Jul 2026

Graham

Nice hotel, good location. Like most hotels in Japan the rooms are really small! Not convinced about their eco-friendly philosophy, sounds to me like just saving on housekeeping and laundry!

Friends_and_family Family

4/10

Poor

04 Jul 2026

Huiya

You paid for the location (and It’s not cheap) and that’s it. No service whatsoever. I would not come back. Found hairs on my bed…didn’t bother to report to the receptionist as it’s just one night for my family to transit to Hakone. Front desk lady wasn’t very friendly upon check in.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Anthony

Convenient location in Ginza, lots of shopping right down the street!

Partner

6/10

Pleasant

02 Jul 2026

Long

It’s average but close to train station.

Family_with_children

2/10

Poor

02 Jul 2026

Cecilia A

We did not enjoy our stay at this hotel. Staff members were not friendly at all. They don't even smile or say hi to guests. The \"sports\" room was old and cheap looking and kind'a dingy. Dryer in their laundry facility makes convulsions when in use. The lobby is cramped and you see luggages stored all over the place. I have put in a complaint regarding their disregard for basic safety protocol as they store lugagges for guests who are waiting to check in (or out). These luggages were blocking the stairs for fire exit and access to higher floors. I wouldn't recommend this hotel to anyone. We stayed in other hotels in Japan including different cities and this is the only one that we experienced to be poorly managed.

8/10

Excellent

01 Jul 2026

Georgina

Room was clean and comfortable. A little small with it being 3 singles beds however we enjoyed our stay. Bathroom was very small though with a very powerful shower.
Location is very good, easy walk to Ginza and Train station.
Breakfast was very nice!
We arranged our luggage transfer to the next location easily and very reasonable costs.
Well recommended if you’re visiting 1st time
Thank you KOKO hotel

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

PING

great place

Family_with_children

8/10

Excellent

27 Jun 2026

Ellick Tin Chi

The Indian Receipent could have more smile on their face and their services are not at the expected Japanese standard. Not very harmful but it really took some marks off from my experience of this hotel group. Will try another brand next time. However, the local Japanese staffs are polite and helpful as usual.

Self

10/10

Exceptional

26 Jun 2026

Romeo

The hotel was great, during the earthquake the hotel shook but maintained its strength. The front check in staff females needs to work on their customer service and personality, it did not feel welcoming during our check in. The males were more nicer and helpful. Overall, it was an okay stay.

Family_with_children

10/10

Exceptional

25 Jun 2026

Ramona

Room was nice . Good policy on towel cleaning. Thanks for being eco friendly. . Breakfast had a good variety of options . Friendly staff.

Family

8/10

Excellent

23 Jun 2026

Erickzon

Na

Family_with_children

10/10

Exceptional

22 Jun 2026

Kristine

It was a perfect

Family

10/10

Exceptional

22 Jun 2026

Frances

Overall, a good experience…..

Friends

10/10

Exceptional

21 Jun 2026

Jason

Best hotel I’ve stayed in for years

Family_with_children

8/10

Excellent

19 Jun 2026

fe

Breakfast is amazing, a lot of variety to choose from, clean room however you have to get used to a limited space if you’re used to a spacious one.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

evelin

Estada gratificante no hotel koko, quarto super confortável , muito limpo. Equipe com muita hospitalidade. Café da manhã maravilhoso, desfrutamos todas as manhãs .localizacao mais que adequada, facil para se deslocar por toda a cidade e esta num lugar muito tranquilo e seguro. Altamente recomendável .

Partner

10/10

Exceptional

15 Jun 2026

Akio

This property is keeping clean and friendly stuffs. Very convenient location for many things.

Family_with_children

6/10

Pleasant

15 Jun 2026

Mina

Only 2 washers and dryers for the entire hotel and one of the dryer was not working

Family_with_children

6/10

Pleasant

14 Jun 2026

Nut

no laundry available. some staff are not willing to help. overall stay is ok.

Friends_and_family Family

6/10

Pleasant

14 Jun 2026

Cecille

Overall stay was good. The location is 10 min walk from the Hibiya line but there is a bus that goes to and from Downtown Ginza. The staff was not exactly the friendliest compared to the other hotels we stayed in. The breakfast is not great either for 2000 yen. The whole hotel only has 2 washers and 2 dryers. We had to stay in the laundry room for like 3 hours. Will probably skip this hotel in our next trip to Tokyo.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Phuong-trinh

Staff is helpful. We booked twin room for family of 4. Room is small but we manage..we like it because it is near fish market

Family

4/10

Poor

13 Jun 2026

Thye Foong

At most a 3 star hotel.
Good for 1 night stay though it’s still quite a walk to Tsukiji station.
Stayed 3 nights and the cleaning instructions were confusing.
No room cleaning for long stay and written instructions were to bring pyjamas to front desk for change, which is quite a chore.
Did that for first day.
Asked and were told we can leave outside the room to get replacement, but eventually no new ones were provided and we still have to get it from front desk.
We took out the bin bag from the bin to place outside, but no replacement bag was provided and we had to get from front desk. Realized later we had to put the whole bin outside for cleaner to change, but still expected some discretion to provide new bags.
Different instructions for game room as well from different staff.
Possibly due to lack of Japanese staff, overall staff service wasn’t very friendly. First time I felt frustrated with counter staff in a Japanese hotel.
Unlikely to visit again.

Family

10/10

Exceptional

13 Jun 2026

Carolyn

In a nutshell: I will stay here again if we return to Tokyo.

So happy with pretty much everything! The staff was friendly and helpful at check-in, when we had questions, and when we wanted to leave luggage for an hour after check-out.

The hotel was great, noticeably clean, and we liked our room. Four people stayed in the room, with four separate Twin Beds. It worked! And having the sink/bathing area separate from the toilet was so nice with this group.

I’m so glad we had breakfast here two mornings! It was filling, delicious, and gave us fun Japanese options to sample without any stress.

The location is great. Not too far from a subway station and convenient for walks to a Buddhist temple, the Tsukiji Fish Market, an adjacent Shinto shrine, and lovely garden.

Family_with_children

6/10

Pleasant

12 Jun 2026

Andranik

Very small rooms for 3 people

Family_with_children

6/10

Pleasant

12 Jun 2026

Kelly

Room was clean, but definitely smaller than we thought for a family of 5. Also they dont clean the rooms every day, so for the 5 we stayed in, the only cleaned it once. Location was great.

Family_with_children

10/10

Exceptional

12 Jun 2026

Akio

Koko's location is convenient for everything and clean and friendly stuffs.

Family_with_children

8/10

Excellent

12 Jun 2026

Renee

The hotel was clean, and the staff were friendly and helpful. It is conveniently located within walking distance of train stations, restaurants, and convenience stores, with several tourist attractions nearby. A game room is available on the second floor, and guests can opt for a breakfast package. Luggage storage is available.

Family

8/10

Excellent

11 Jun 2026

Francis David

I did not like that they had a lot of luggage stored near their small front desk.

Partner

8/10

Excellent

10 Jun 2026

Adrianna

El hotel muy limpio, bien ubicado, lo unico que no nos gusto fue que el desayuno termina muy temprano, y siempre te estan apurando para terminar de comer antes de las 9:30 am.

8/10

Excellent

08 Jun 2026

scott

This seems to be a new hotel or at least the decoration, carpet and wall papers seemed almost like new. Small room and yet clean. A good place to stay but I won’t say “wow”. The breakfast is very good with good bread and Japanese styles breakfast. The automatic made coffee is decent, very drinkable. It’s within 8 min walk to the H line metro. The staff is friendly and smiled. However their attitude seemed a little cold. Upon check in, they never said, welcome or hello or hi. Upon check out, they never said, thank you or have a nice day. But only said, “youre ready to go” after I handed in my room keys.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Feng

Very convenient location close to Ginza business areas. super clean room with two sets of washer/dryer. Super breakfast with lots of choices. Will stay again for next Tokyo trip.

Family_with_children

10/10

Exceptional

05 Jun 2026

Edson

We stayed for five days, everything is excellent, food, cleanliness, and the staff. Breakfast was amazing and very delicious. I recommend this Hotel in Tokyo.

Family

10/10

Exceptional

04 Jun 2026

Jennifer

Small rooms, but it was ok for 2 people. Clean rooms. Good location.

Partner

8/10

Excellent

02 Jun 2026

JIEUN

駅すぐなので、周りになんでもあるのですごく便利でした。移動も最高で快適でした。

10/10

Exceptional

02 Jun 2026

Virginia

The rooms were small but nice. The area was close to the fish market but still easy to travel to all other main areas of Tokyo. The neighborhood was quiet and beautiful

Family_with_children

10/10

Exceptional

02 Jun 2026

Kathy

Great place, quiet area, but within short walking distance to everything. Breakfast had a wide variety, staff was great! Enjoyed our stay!

Family

8/10

Excellent

01 Jun 2026

Denver

Room was clean and service was great. Hotel location is convenient to train station and restaurants are near. I wish the hotel has a gym.

Family_with_children

10/10

Exceptional

01 Jun 2026

Sean

Decent size room for Tokyo. Good location next to Tsukiji market and quick bus ride to central Ginza. Would recommend.

8/10

Excellent

30 May 2026

Sylvia

Spacious room for our final night in Japan to spread out suitcases and pack our purchases. Compared to other past hotel locations, this was a smidge out of the way to the things we wanted to access but nothing a couple minutes of walking couldn’t solve. Quiet area though.
Amenity options did not have the variety of other hotels we stayed at but we were here just for 1 night so not a dealbreaker.

Family

6/10

Pleasant

28 May 2026

Wu

Title: Disappointing experience with zero service — not worth the price
I rarely leave reviews, but after staying at 5 different hotels during this trip to Japan, this was the only one that felt truly disappointing.
We stayed here for two nights, and there was absolutely no housekeeping service. We had to tie up our own garbage bags and leave them outside the door, and do the same with our used bath towels just to get fresh ones. It felt like there was zero service provided. On top of that, if you need an iron, you have to go down to the lobby to borrow it and return it immediately after use, which is very inconvenient.
When booking, I accidentally missed adding my 15-year-old daughter. They charged us an extra 20,000 JPY for the two nights to upgrade us to a \"family room,\" but in reality, they just added an extra bed. The room itself had no highlights whatsoever—the layout and design were extremely basic and ordinary.
Compared to apartment hotels, this place falls way short. I previously stayed at Hotel Monday Apart in Ueno, and the living experience there was vastly superior to this hotel. I would not recommend staying here.

Family_with_children

8/10

Excellent

27 May 2026

sharon

Staff were very helpful. Our room was small as expected but it would have been better without the sofa. Our shower smelt. The quality of towels was average and they were quite small. We made use of the laundry facilities which was helpful

Partner

8/10

Excellent

26 May 2026

Gordana

Excellent location, quiet hotel close to train station.

Family_with_children

8/10

Excellent

20 May 2026

Sherri

Convenient location to transit.

Family_with_children

10/10

Exceptional

18 May 2026

Rita

Great value. Walking distance to the subway.

10/10

Exceptional

14 May 2026

Roger

Breakfast was great for the four of us. Enjoyed the arozcaldo, fried egg rolls, fish fillets and bread that was served for breakfast. Thank you!

10/10

Exceptional

12 May 2026

Edward

The hotel is in ginza which is good for shopping without needing transportation. The buffet breakfast was wonderful. I enjoyed the Japanese omelet and the Japanese croissant was excellent! The room had the four beds needed for four people.

Family

10/10

Exceptional

11 May 2026

Simon

Great hotel just outside of tsukiji. About 10m walk from nearest train stations

Family_with_children

10/10

Exceptional

10 May 2026

Ezzeldin

Enjoyed our stay in the holet for our holiday

Partner

10/10

Exceptional

07 May 2026

Kent

Very nice place to stay. The room was clean and comfortable.

Family

10/10

Exceptional

04 May 2026

LUCIMARA A S

Tudo muito bom ! não tivemos o q reclamar

Friends_and_family Family

10/10

Exceptional

04 May 2026

HANNAH

Great Hotek, Great location. 3 mins walk to Tsukiji market. Clean. Staff is super helpful. Would recommend this hotel.

Family_with_children

10/10

Exceptional

04 May 2026

Edward

The hotel had a wonderful layout for families. There were beds for everyone. I liked the toilet room with its own sink with a bidet! The location was good to be near the wonderful fish market! The area was quiet. The buffet breakfast was good. I would recommend this place!

Family

8/10

Excellent

03 May 2026

Ryan

Place is cleane and well maintained. Breakfast serves good variety and staffs are helpful. Location was okay but nothing much around the neigborhood.

Friends

8/10

Excellent

02 May 2026

Diego

Breakfest

10/10

Exceptional

01 May 2026

Gerald

The family room is very spacious, staff are really nice and accommodating. All toiletries you need are free to take in the lobby which is very convenient. We had a good stay, plus location is well accessible to train stations and busses.

Family_with_children

6/10

Pleasant

29 Apr 2026

Tonyela

This hotel is a great budget hotel. It’s not fancy but it’s a great safe and clean place to stay if you’re looking to save money. The rooms are very small.

Self

10/10

Exceptional

28 Apr 2026

Chase

The hotel was great! Conveniently located across of tsukiji outer market. Also about 15 minutes from team labs and about an hour away from puroland. Location was pretty central to where we needed to go. The hotel itself was clean and there was a small game room with darts, ping pong and a foosball table. During some down time we went there. I’d definitely stay there again!

Family_with_children

10/10

Exceptional

25 Apr 2026

Elizabeth

We had two young kids, room was spacious enough and clean! Excellent option if you want to be able to forward luggage to your next destination too!

Family_with_children

8/10

Excellent

25 Apr 2026

DORIS

Nice location will stay again

Friends

10/10

Exceptional

24 Apr 2026

Cecilia

We recently stayed at this hotel and the location was great as it had easy access to public transportation and near shopping areas. The room was clean and good size. Breakfast was really good.

Family_with_children