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Macdonald Forest Hills Resort
Loch Lomond · United Kingdom
Kinlochard, .View location
7.8/10Very good197 Reviews
Cleanliness7.8/10 7.8
Service8.0/10 8.0
Comfort8.0/10 8.0
Condition7.0/10 7.0
Neighborhood9.4/10 9.4
Amenities7.8/10 7.8
See all ratings- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Macdonald Forest Hills Resort
At Forest Hills you'll find the best of Scotland on your doorstep, with the natural world offering you endless opportunities to discover its mountains, forests and lochs, plus the benefits of staying in an area that's rich in history and full of local life.
With stunning views over Loch Ard and spacious living areas Forest Hills will quickly become your 'home from home'. Discover our self-catering accommodation for holidays in Loch Lomond and The Trossachs National Park.
All kitchens are fully equipped including all the utensils you would expect plus an oven, microwave and dishwasher. There's even a Nespresso machine - very welcome after a day on the loch or a hike in the nearby Queen Elizabeth Forest!
Some of our larger apartments also include a private sauna and balcony which overlooks Loch Ard.
Show less
With a stay at Macdonald Forest Hills Resort in Stirling, you'll be in a national park, just a 1-minute walk from Loch Ard and 8 minutes by foot from Go Country, Forest Hills Water Sport Centre.
This spa resort is 13.1 mi (21.1 km) from Loch Lomond and The Trossachs National Park and 19.9 mi (32 km) from Loch Lomond. Make yourself at home in one of the 6 guestrooms, featuring kitchenettes with ovens and stovetops. Rooms have private balconies.
Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. This resort has 4 meeting rooms available for events. Free self parking is available onsite.
Popular amenities
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
5:00 PM
Check-in until
7:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No elevators
No front desk
Professional property host/manager
Pets allowed
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
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Special Instructions
There is no front desk at this property. This property doesn't offer after-hours check-in. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Fee for full breakfast: approximately GBP 17.95 for adults and GBP 12.50 for children
- Fee for in-room wireless internet: GBP 15 per stay (rates may vary)
- Fee for wireless internet in public areas: GBP 15 per stay (rates may vary)
- Pet fee: GBP 15 per accommodation, per night (maximum GBP 75 per stay)
- Service animals are exempt from fees
- Crib (infant bed) fee: GBP 15.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Hindi
English
Nearby attractions
Loch Ard
0.1 km / 0.1 mi
Go Country, Forest Hills Water Sport Centre
0.6 km / 0.4 mi
David Marshall Lodge Visitor Centre
6.3 km / 3.9 mi
Rob Roy's Grave
6.6 km / 4.1 mi
Doon Hill and Fairy Knowe
7.6 km / 4.8 mi
Aberfoyle Golf Club
8.1 km / 5 mi
Duke's Pass
9.3 km / 5.8 mi
Ben Lomond
10.3 km / 6.4 mi
Loch Ard Forest
11.5 km / 7.1 mi
Lake of Menteith
11.6 km / 7.2 mi
Inchmahome Priory
11.9 km / 7.4 mi
Nick Nairn Cook School
14.4 km / 8.9 mi
Loch Drunkie
15.5 km / 9.6 mi
Queen Elizabeth Forest Park
17.8 km / 11.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 50
- vacation resort
- Large pets allowed (over 5 kg)Extra charge
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Launderette
- Fireplace
Show 21 more facilities & services
- Smoke detector
- Garden
- Gym
- Toaster
- Oven
- Dining area
- Electric kettle: 1
- Towels and bed linen
- Bar
- Restaurant
- Children playground
- Sauna
- Massage
- Spa treatments
- Beauty salon
- Spa centre
- À la carte dinner
- Vegetarian meal
- Snacks
- Fitness
- Tennis
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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APARTMENT CLASSIC TWO BEDROOMSAPARTMENT • CLASSIC TWO BEDROOMS • 2 Bedrooms • 35 m²APT.AS-B2
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 2–6 • Adults: max. 4 • Children: max. 2
- Bed setup
- Double bed 131-150 width, Sofa bed
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- CLASSIC TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Living room: 1
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMacdonald Forest Hills Resort
APARTMENT CLASSIC TWO BEDROOMS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 2–6 • Adults: max. 4 • Children: max. 2
- Bed setup
- Double bed 131-150 width, Sofa bed
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- CLASSIC TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.AS-B2
Room amenities
- Living room: 1
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT CLASSIC ONE BEDROOMAPARTMENT • CLASSIC ONE BEDROOM • 30 m²APT.AS-B1
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 2–4 • Adults: max. 2 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Room type
- APARTMENT
- View / characteristic
- CLASSIC ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMacdonald Forest Hills Resort
APARTMENT CLASSIC ONE BEDROOM
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 2–4 • Adults: max. 2 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Room type
- APARTMENT
- View / characteristic
- CLASSIC ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.AS-B1
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Macdonald Forest Hills Resort
75
reviews shown
Catherine
Room dated
Raj
Lovely location, apartments need Renovating completely….
Taps in apartments are hot and cold individual taps…water so hot that a child could burn their hands…..decor which is dated and tired….everything needs updating and maintaining from our experience…
The location is out of this world hence the 3 stars….
Wifi did not work….horrendous coverage in resort - phone signal also not good but to be expected in such a lovely location….but the wifi should be sorted properly by the hotel
It’s called a resort - but the tennis courts are missing nets and the court ground is turning to rubble….the kids play area is missing a swing of some sort and is small……not much to do for them…swimming is time limited for kids
Apartments are cleaned, but our apartment smelt of pets….
No electric vehicle charge points- absolute joke
Overall a lovely location you won’t be disappointed but if you are a person with good standard of hygiene and cleanliness - you will be disappointed as we were.
Taps in apartments are hot and cold individual taps…water so hot that a child could burn their hands…..decor which is dated and tired….everything needs updating and maintaining from our experience…
The location is out of this world hence the 3 stars….
Wifi did not work….horrendous coverage in resort - phone signal also not good but to be expected in such a lovely location….but the wifi should be sorted properly by the hotel
It’s called a resort - but the tennis courts are missing nets and the court ground is turning to rubble….the kids play area is missing a swing of some sort and is small……not much to do for them…swimming is time limited for kids
Apartments are cleaned, but our apartment smelt of pets….
No electric vehicle charge points- absolute joke
Overall a lovely location you won’t be disappointed but if you are a person with good standard of hygiene and cleanliness - you will be disappointed as we were.
Rahul
Lovely and friendly staff. Room 2 in the Ben Lomand building is an absolute gem with the best views over Loch ard.
Lawrence
Beautiful location and the main hotel building is nice and well maintained however the apartments are not and are very dated and in need of refurbishment. The WiFi service is poor which is essential as there is no phone signal at this location. The food at the restaurant was fine and staff were helpful.
Jeremy
Clean room, very friendly staff a nice relaxing environment and a lovely bar and spa. Amazing views looking over the loch.
Lisa
We really enjoyed our stay room was massive and very clean , the kids enjoyed the pool
Carolyn
Apartment was huge and very well equipped.
The kids loved the pool and enjoyed exploring the beautiful grounds. A lovely peaceful break away and would thoroughly recommend. We even extended our stay by one extra night!
The kids loved the pool and enjoyed exploring the beautiful grounds. A lovely peaceful break away and would thoroughly recommend. We even extended our stay by one extra night!
Jacqueline
The apartment was dilapidated. Not all facilities were open, only the formal restaurant for dining. No wifi in apartment
Maria
Staff friendly
Shaun
Travelling as a single person i felt that staff didnt give a crap about me. Put into the worst apartment. Music blasting from kitchen 9am until 9pm, could hear it in all rooms of apartment but especially in bedroom.
Staff did nothing when complained
Food in restaraunt was very poor especially for the price. Would rather go to wetherspoons. Honestly the worst steak i have ever seen. Complained to waiter but he didnt listen and walked off. Bar staff just said they were busy so thats whats expected.
The hotel grounds are lovely.
Very close to hiking trails which was great. Staff didnt know about any of this and offered me a map from closest town.
Pool/gym are great.
Staff did nothing when complained
Food in restaraunt was very poor especially for the price. Would rather go to wetherspoons. Honestly the worst steak i have ever seen. Complained to waiter but he didnt listen and walked off. Bar staff just said they were busy so thats whats expected.
The hotel grounds are lovely.
Very close to hiking trails which was great. Staff didnt know about any of this and offered me a map from closest town.
Pool/gym are great.
Indrajit
Best place for stay
It was excellent stay travel with family and it feel comfortable stay
Wes
Great location, lovely hotel and staff, shame that it’s been let go, needs huge investment
Alan
Rooms were supposed to be ready 5pm, which is fairly late by many hotel standards, nevertheless rooms weren't available until around 7pm. Nice apartments with great views, but no elevators and no help with luggage up 3 floors.
Verified traveler
Comfortable but needs an upgrade
Lovely location and comfortable. Our loch side lodge was clean but very dated and the showers were not very effective. Changing rooms in spa also quite shabby.
yousef
3Nights Without internet Despite Repeated Assuranc
Unfortunately we did not have internet for 3 nights. And despite informing the hotel mutiple times they promised us to fix it the follwoing day and on the following day it still was not fixed which was extremely inconvenient as we had no coverage on our cellphone.
Sarah
What a retreat. Lives out stay and lived the accommodations. So great for my family of 4 adults.
Peter
Lovely location , but with two children there were no dining facilities on offer as the Rafters Bar was not open.
The villa was clean and well equipped.
The villa was clean and well equipped.
Jairam
The location is very good. apartment is average, old looking and dark. stairs leading up to the apartment was unclean and filthy. Front door key was fiddly and difficult to open most of the times.
Sauna was nice and the most important plus point in the apartment.
Sauna was nice and the most important plus point in the apartment.
John
The hotel is dated but the setting is amazing. The view from our room made anything else not matter
Nancy
We booked this hotel at the last minute rather than going into Glasgow. It's unique. Hard to describe really. Our apartment not only had a kitchen and three bathrooms, but also a fully functioning sauna. the rugs were a bit dingy but overall it was amazing. the staff could not be more helpful or pleasant. We only ate at the restaurant once for a Caesar salad, and I might skip that. the grounds are stunning as you can see in the photos. A couple things you might want to know. It is VERY remote. it's 20 minutes on single track to get to aberfoyle, the closest very small town. But we did go to Ballard, a bit farther and took the train into Glasgow from there one day, Also wonderful access to Loch Loman and Loch Katrine and Sterling. Also the Expedia website says that the hotel does not have a reception desk and that there is no check in after 7 pm. This is not true. Wonderful reception open all hours.
shoeb mohamed
It was okay
Mathew
Loved it!
Loved our stay. Theres everything in the apartment you possibly need even a sauna!!!!. There's indoor pool facilities and gym however we didn't get a chance to use it. Loved the view from the room.. so peaceful..would love to visit again..Theres a coop and wool mill nearby. Watersport opposite the site entrance.
Nikki
The hotel is lovely but is run down and in need of a facelift. I cannot fault it on the cleanness. The grounds are beautiful and well maintained. The staff are very friendly and helpful. Its location is superb! If you want to play tennis, the courts are terrible and in desperate need of resurfacing.
Deborah
The self catering accommodation was great for our family of four. Two bedrooms, three bathrooms with a lovely balcony and view across the water. The weather was wonderful which made our stay really special. The accommodation was excellent value for money given we visited during the Easter break, we are already planning when to head back.
Lots of things to do including lovely walks, boat trips and even some wild swimming although the water was cold as we were told by some local swimmers that the water temp was impacted by melted snow peaks. Expect it to be at a more agreeable temperature from May.
Food at the hotel seemed expensive so we ate locally or dined in as there was a full kitchen. Lots of places to visit to enjoy eating out with the Faerie Tree Inn and their chicken fajitas being a particular highlight.
The pool on site was great for families but filled up quickly, there were points where it felt too busy to enjoy but it didn’t stop us visiting it every day!
Spa treatment options available. I indulged in a luxurious facial which I would highly recommend.
We had a lovely break, plenty of time for adventure and relaxation. Would recommend.
Lots of things to do including lovely walks, boat trips and even some wild swimming although the water was cold as we were told by some local swimmers that the water temp was impacted by melted snow peaks. Expect it to be at a more agreeable temperature from May.
Food at the hotel seemed expensive so we ate locally or dined in as there was a full kitchen. Lots of places to visit to enjoy eating out with the Faerie Tree Inn and their chicken fajitas being a particular highlight.
The pool on site was great for families but filled up quickly, there were points where it felt too busy to enjoy but it didn’t stop us visiting it every day!
Spa treatment options available. I indulged in a luxurious facial which I would highly recommend.
We had a lovely break, plenty of time for adventure and relaxation. Would recommend.
Robert
Relaxing break
Had a nice relaxing break, the grounds are beautiful with a really nice waterfall. Used the gym but didnt manage to fit in the spa facilities although they looked really nice. will definitely be back.
June
2 bedroom apartment was so spacious and well equipped.
Pity rafters lounge bar was closed but i suspect it was because January and low season.
Pity rafters lounge bar was closed but i suspect it was because January and low season.
Ayan
Very well maintained property and the staff was very helpful
Arunwan
Beautiful location
Allan
Fantastic hotel and staff, stunning grounds and location
Joanne
Dated but very nice.
Access to the hotel facilities is included except breakfast and dinner where priority is given to hotel guests.
Michael
Not great
There was really old dried up dog poo in the apartment on the carpet. The hotel restaurant was fully booked and there was no water so no coffee, no showers and no pool
Taylor
Gorgeous grounds and surrounding area. Really peaceful and well placed for scenery. Good on sight playing for children and lovely even if you don’t leave the grounds. The apartments are super spacious and love the indoor sauna and hot tub. A little cold and old fashioned but adds charm. Absolutely love coming here with my family for a little break from the city.
Hoping to get a chance to visit in the summer because otherwise it’s consistently foggy and damp being right opposite the loch. This, however, is charming and atmospheric if you like that kind of thing.
Hoping to get a chance to visit in the summer because otherwise it’s consistently foggy and damp being right opposite the loch. This, however, is charming and atmospheric if you like that kind of thing.
Ronald
Excellant stay well equipped apartment . Hotel
and Liesure fabulous
and Liesure fabulous
Tony
Stayed in one of the apartments, this is a wonderful place to visit if you just want to be detached from the real world for a few days. The hotel and spa areas were in great order. The only negative for me was the carpet in our apartment was a bit grubby in places - spills that had not been cleaned. Perhaps waiting for the winter cleaning/maintenance programme to commence. Not enough to put me off, will be back in a few months.
fareena
Surroundings and grounds of hotel beautiful breathe taking. Rooms dated and lodges had mould as well as stained duvets and ripped sofas heating issues which made us lose a night at the lodge since it was cold had to wait for it to be fixed the next day. Not hygienic. Staff especially manager Sam extremely rude and sarcastic. Loved the area thoigh pools and spa lovely clean but rooms and lodges really need sever tlc staff need hospitality training
Verified traveler
Forest hills resort
Beautiful view from apartment, plenty space but very much in need of refurbishment and maintenance. No recycling of waste apparent, one bin for everything.
Aiden
Nice location. Simply dated.
Stevie
Beautiful loch side views from this gorgeous hotel. It’s a little run down in parts and stair well etc not the cleanest but the room is gorgeous, big and clean. The dinner room is beautiful, fantastic quality food and service. The swimming pool is gorgeous and the grounds are very picturesque. We had the best time! However food and activities are pricey
William
Excellent facilities . Great accommodation . We’d like to come back .
Verified traveler
Lovely and cosy short break
Fantastic views, reception and lounge area very nice to have drinks and food in. Staff very friendly. Very comfortable bed. Elements of our apartment have been upgraded, but general updates across the property are needed. I would definitely stay again.
Ahmad
Very nice place to relax and enjoy time with family. We had a wonderful view over the loch. The rooms furnitures are old, and the floor makes a squeaky noise when walking around the rooms.
Patrick
Great location with good facilities.
Stayed in a 2 bed apartment in this fabulous location. The accommodation was very roomy with a well appointed kitchen and two sizeable bedrooms and 3 bathrooms.
Whilst the large kitchen lounge was bright and airy with a full width window accessing a balcony, the bedrooms only had relatively small windows, making them seem a little gloomy.
The bathrooms were functional but somewhat dated with a 1980’s feel to them. One bathroom was in need of some maintenance with a large 1m crack in the ceiling through which the plaster lathe could be seen. There was a small sauna in one bathroom (which went unused).
Parking outside the apartments was shared with 8 apartments in the block. This required residents to park with consideration which given the narrow nature of the slots and the generally large vehicles was somewhat problematic when arriving late at night.
The location was fabulous with unobstructed of Loch Ard across the extensively wooded grounds. Access to an extensive gym/pool building was free and the gym reported to have a good selection of equipment.
Having access to a vehicle is essential as the nearest significant village (Aberfoyle) is a good 10 minute drive. The onsite outdoor activity facilities were conveniently located just offsite on the edge of the loch and offered a good range of activities.
Whilst the large kitchen lounge was bright and airy with a full width window accessing a balcony, the bedrooms only had relatively small windows, making them seem a little gloomy.
The bathrooms were functional but somewhat dated with a 1980’s feel to them. One bathroom was in need of some maintenance with a large 1m crack in the ceiling through which the plaster lathe could be seen. There was a small sauna in one bathroom (which went unused).
Parking outside the apartments was shared with 8 apartments in the block. This required residents to park with consideration which given the narrow nature of the slots and the generally large vehicles was somewhat problematic when arriving late at night.
The location was fabulous with unobstructed of Loch Ard across the extensively wooded grounds. Access to an extensive gym/pool building was free and the gym reported to have a good selection of equipment.
Having access to a vehicle is essential as the nearest significant village (Aberfoyle) is a good 10 minute drive. The onsite outdoor activity facilities were conveniently located just offsite on the edge of the loch and offered a good range of activities.
Verified traveler
Great location. Good size self-catering apartments, but overall very tired and dated.
Rooms look like they haven’t been updated for 30 years. Tennis court looks like it’s not been used in a decade and the playground could do with a refurb.
Hotel itself is ok. Food is good in the main restaurant if a little pricey.
Service was ok but very clunky overall, “you can’t book this here you have to go there” as they point 10 feet away.
Rooms look like they haven’t been updated for 30 years. Tennis court looks like it’s not been used in a decade and the playground could do with a refurb.
Hotel itself is ok. Food is good in the main restaurant if a little pricey.
Service was ok but very clunky overall, “you can’t book this here you have to go there” as they point 10 feet away.
Alan
Few wee days away
Family break with dog. Apartment was excellent but well used/dated but the view over the loch made up for this. Recycling could be better. We previously stayed in the hotel but this served us better this time with self catering.
Alan
Few wee days away
Family break with dog. Apartment was excellent but well used/dated but the view over the loch made up for this. Recycling could be better. We previously stayed in the hotel but this served us better this time with self catering.
Paul
Great place and location
We stayed for 4 nights and was impressed with the room and well kept grounds.
The hotel facilities were also up to a good standard and we will definitely be returning.
The hotel facilities were also up to a good standard and we will definitely be returning.
Teena
Nice place to stay. Well maintained, clean and well placed in the mid of beautiful landscape with a nice view to lake.
Steven
Location great, accommodation poor
The location was fantastic but the room has extremely dated and very disappointing.
Moira
There were 6 adults and 2 children in our group. We stayed in a 3 bedroom apartment and were more than happy with its condition. It was very clean, spacious and had everything required for a self catering stay, although if I’m honest a 2 slice toaster is a bit of a challenge at breakfast time. 😬
The hotel itself is also very well looked after. We had lunch in the lounge area and the food was great.
We used the leisure facilities and had no complaints there. The pool is a great size.
The grounds of the resort are a credit to the staff. They are beautifully kept and an absolute pleasure to sit in and wander about.
The staff we came into contact with were friendly and efficient.
We would definitely love to return to the resort in future.
The hotel itself is also very well looked after. We had lunch in the lounge area and the food was great.
We used the leisure facilities and had no complaints there. The pool is a great size.
The grounds of the resort are a credit to the staff. They are beautifully kept and an absolute pleasure to sit in and wander about.
The staff we came into contact with were friendly and efficient.
We would definitely love to return to the resort in future.
Ronnie
Excellant Resort Stay
Great accommodation and facilities . Staff are fabulously friendly and helpful Made for a great stay
Verified traveler
Weekend in Scotland
We went on a holiday weekend with family visiting from Philippines.
The location was beautiful and the scenery is breathtaking.
The hotel was clean. Staff was attentive.
We did not had hot water on our 2nd night, but the staff were quick enough to have it checked first thing in the morning.
Hotel has its own charm, which is unique in its own way. We stayed in a 3 bedroom apartment, great to have basic amenities plus having the steam/sauna room was a bonus.
Carpets needs changing and the plumbing needs checking, you can hear the glug sounds after turning off the faucet. But all in all we had a lovely stay, home away from home. We will definitely book again 😃❤️
The location was beautiful and the scenery is breathtaking.
The hotel was clean. Staff was attentive.
We did not had hot water on our 2nd night, but the staff were quick enough to have it checked first thing in the morning.
Hotel has its own charm, which is unique in its own way. We stayed in a 3 bedroom apartment, great to have basic amenities plus having the steam/sauna room was a bonus.
Carpets needs changing and the plumbing needs checking, you can hear the glug sounds after turning off the faucet. But all in all we had a lovely stay, home away from home. We will definitely book again 😃❤️
Tony
Beautiful Sterlingshire.
Beautiful location, plenty to do nearby and when the weather was poor, there was the health spa. Slightly disappointed the squash court pictured in the website gallery has two pool tables sat in it (sacrilege to any squash player!)
Tony
The excellent view from the apartment. The welcome package with dishwashing tablets and cloths and utensils. The apartment was well equipped and had everything you needed to cook a meal. The apartment was cosy and clean. We did feel the pricing of the meal at the bar was expensive for what you received and wasn’t value for money. On the whole the staff were nice and friendly. There was an occasion when we arrived at our apartment and the smell in the apartment was not to our liking, we made a staff member aware but there was no suggestion to help remedy this which we feel would have been good service. Overall, we would be happy to come back.
Jordan
Stayed in the self catering lodges and it looked like something out of a care home. Furniture dated back to the 60’s and a musty/damp smell throughout. Shower screen was hanging off, bath panels were hanging off and the drawers didn’t have runners so were lying squint. The WiFi only worked in the main living room, and at this it kept cutting out. We weren’t allowed to book breakfast or dinner as it was kept for hotel guests. Poor attitude from staff, false advertisement of lodges and just an overall disappointing stay.
Amanda
Great place but could be better
Overall lovely hotel and location with great facilities. All staff we encountered were polite, helpful and friendly.
We ate in the Garden Room restaurant with our kids and it was more upmarket but lovely food and staff, just more expensive which was expected. One member of staff had a slight body hygiene issue and a dirty shirt which you wouldn’t expect in a more upmarket restaurant but he was very friendly and served us well.
We stayed in an apartment which was very spacious and had good facilities like a sauna and corner bath but some things needed upgraded or didn’t work. Our main issue with the apartment was that although it was clean, there were dog hairs on the throws on the beds and this is not good for people who have allergies. My partner has allergies to dogs and it can bring on his asthma.
It would be good to have the option of having a room or apartment that is totally pet free but this isn’t the case unfortunately.
The changing rooms in the swimming pool building need upgrading but there are a lot of other things to do during the day that we didn’t see.
We ate in the Garden Room restaurant with our kids and it was more upmarket but lovely food and staff, just more expensive which was expected. One member of staff had a slight body hygiene issue and a dirty shirt which you wouldn’t expect in a more upmarket restaurant but he was very friendly and served us well.
We stayed in an apartment which was very spacious and had good facilities like a sauna and corner bath but some things needed upgraded or didn’t work. Our main issue with the apartment was that although it was clean, there were dog hairs on the throws on the beds and this is not good for people who have allergies. My partner has allergies to dogs and it can bring on his asthma.
It would be good to have the option of having a room or apartment that is totally pet free but this isn’t the case unfortunately.
The changing rooms in the swimming pool building need upgrading but there are a lot of other things to do during the day that we didn’t see.
James
Very tied apartment but enjoyed stay overall
Good location and nice apartment except the apartment was very tied and equipment was very worn, rubbish out side room was there for a couple of days and bedroom was noisy because large wimdow on to corridor plus sounds from staff smoking area and servixe area.
Enjoyed the stay and good facilities with gym pool sauna and steam room and enjoyed the spa treatments.
Enjoyed the stay and good facilities with gym pool sauna and steam room and enjoyed the spa treatments.
JM
A bit disappointing as had no hot water for first day and a half but receptionist Sam suggested while we waited for maintenance we would be fine as we could use the electric shower. Unfortunately the electric shower didn’t work either and the other 2 showers were mixers so ran cold. Maintenance eventually checked electric shower, door fell off it as he was checking it, and reported he’d have to order a new shower. We had a nice meal in the hotel and the dining staff were fab. But the carry on with the water was pretty poor and we didn’t find that Sam cared at all. I asked for a late check out to which she agreed but she took no initiative at all to offer us any sympathy or compensation - it felt like our issues were an inconvenience to her.
Verified traveler
1980s time warp for setting and service
We stayed in a two bedroom apartment which looked like it hadn’t been decorated since the 1980s. Facilities were good and everything was very clean however paint flaking away from ceilings and mould in bathrooms was very disappointing. The sauna in the apartment was a nice treat and we had lots of space which was great with two kids a dog. Views out of the living room was lovely too. The food in the hotel was nice but the service was terrible. Nobody seemed to be in charge and service was shambolic at times and painfully slow at best. Prices on menus didn’t reflect what was being charged and in general expensive for the setting and service. I’ve stayed in very nice hotels that don’t charge as much for a pint.
My wife visited the spa and said it was excellent. The pool area was a bit run down with lots of things out of order throughout the hotel. There are also Elemis hand dispensers throughout toilets which are filled with different products which is misleading!
The weather was terrible during our visit so there wasn’t much to do. There’s a section with books and one puzzle. Would have been great to see more games for some entertainment.
My wife visited the spa and said it was excellent. The pool area was a bit run down with lots of things out of order throughout the hotel. There are also Elemis hand dispensers throughout toilets which are filled with different products which is misleading!
The weather was terrible during our visit so there wasn’t much to do. There’s a section with books and one puzzle. Would have been great to see more games for some entertainment.
Verified traveler
Avoid
Fantastic views and location but…
Customer service was below average- most of the staff didn’t seem to care. State of apartment and cleanness was awful. In desperate need of renovation. Very disappointing, especially at 200 GBP a night, but seems the norm for McDonald hotels.
Customer service was below average- most of the staff didn’t seem to care. State of apartment and cleanness was awful. In desperate need of renovation. Very disappointing, especially at 200 GBP a night, but seems the norm for McDonald hotels.
Alistair
Looks great on paper but doesn't deliver
Where to start??? Stayed 4 nights in the resort lodges, rated 4 star but it just shows whats wrong with the ratings system as it was no where near 4 star standard! The entire resort needs an upgrade, the facilities that looked good 30 years ago are now tired and broken and haven't been maintained properly. Tennis courts was an accident waiting to happen due to awful surface and pot holes ( I sprained my ankle in one), one court had no net! The equipment for the games hall was broken or they just didn't have it eg all badminton rackets with broken strings and shuttlecocks, basketball nets but no basketballs, putting green with grass a few inches long, table tennis with broken net and bats.
The lodges were like stepping back into the 70's, old tired beds and sofa's, curtains and carpets covered in stains and at least 30 years old, broken toilet seats and the wi fi , when it didn't drop was really slow. The entrance stairs has missing and broken tiles so there's a comp claim in waiting.
Check in AFTER 5pm, what a joke, especially as needed to be out by 10am when leaving. Why MacDonalds need a 7 hour turn around is beyond me as the cleanliness was poor and not thoroughly cleaned at all, too many cutting corners rather than doing it properly which sums this place up perfectly.
The hotel setting and surrounding area is wonderful and this could be an amazing place to visit if they modernise and spend some money upgrading. Staff were friendly but seem to be fighting a losing battle
The lodges were like stepping back into the 70's, old tired beds and sofa's, curtains and carpets covered in stains and at least 30 years old, broken toilet seats and the wi fi , when it didn't drop was really slow. The entrance stairs has missing and broken tiles so there's a comp claim in waiting.
Check in AFTER 5pm, what a joke, especially as needed to be out by 10am when leaving. Why MacDonalds need a 7 hour turn around is beyond me as the cleanliness was poor and not thoroughly cleaned at all, too many cutting corners rather than doing it properly which sums this place up perfectly.
The hotel setting and surrounding area is wonderful and this could be an amazing place to visit if they modernise and spend some money upgrading. Staff were friendly but seem to be fighting a losing battle
Verified traveler
Very relaxing quiet stay in a superioir apartment well appointment amenities and all u could want in the apartment clean and well equipt .
Staff were friendly and courteous
Staff were friendly and courteous
Philip
Far from the mark
Hotel charges luxury prices but is very far from the mark. Amazing location but the hotel itself could be so much more. Service was awful too, made to wait for an excruciatingly long time for simple drinks, for food and when you have young kids that’s not the best.
Barry
Not great
Beautiful location but hotel is very old and weathered. Pool was broken apparently which was half the reason for booking. Offered us a swim in a place 30 minutes drive away. Food was finished at 8.30 and nowhere close to get anything to eat. Prices were also really excessive for drink and food with no table service in bar even though plenty of staff around. I would say it was a lovely place 15 -20 years ago but it has been let go.
Verified traveler
Pool closed, informed too late to cancel visit 🙄
The hotel location is very good.
We stayed in one of the apartments which was very clean but dated looking.
Disappointed that the pool was closed as my family were looking forward to using it. I was notified that the pool was closed on the day after which I could of cancelled. I later looked at hotel reviews and found that the pool had been closed for a couple of weeks and I'm assuming I could have been told earlier but wasn't.
We stayed in one of the apartments which was very clean but dated looking.
Disappointed that the pool was closed as my family were looking forward to using it. I was notified that the pool was closed on the day after which I could of cancelled. I later looked at hotel reviews and found that the pool had been closed for a couple of weeks and I'm assuming I could have been told earlier but wasn't.
Thanaporn
Best view (lake, mountain and tree line) hotel I have ever stayed. The self catering apartment has spacious living space but very very tired and dated, made it looks unclean.
Sammer
It was very disappointing that the pool is shut in a spa hotel! We received a notification that was shut two days after the free cancellation period.
Arrived in the hotel and it is definitely not air-conditioned! Facilities are dated and quite disappointing to be honest
Arrived in the hotel and it is definitely not air-conditioned! Facilities are dated and quite disappointing to be honest
Ian
Very disappointed better with Air bnb
Accommodation is desperately in need of upgrade. Accommodation is noisy - bathroom extractor fan was si noisy that we couldn't use it during the night, water system in our flat served other flats and was very noisy when others were using it, the sound of the upstairs toilet being flushed woke us.
Kitchen equipment was old - tin opener was broken and wouldn't work, wooden spoon was shaped like a banana.
The bed was so hard and uncomfortable that we had to use the quilt under us to make it comfortable enough to sleep.
Mold on roof and around the bath.
Dust flies into the air when you sit on the couch.
Decor was so ild and mismatched. 3 different types of chairs at dining table, couched chairs and furniture alk mismatched. Old, dark puctures with large gold frames and lights were like something out of 1980's
Swimming pool not open \"due to water shortage\" this was mid june after 2 weeks sun. Pool was one of our reason for booking here.
Access to building up very steep slabbed hill.
I am sure this was once a nice place but that would have been 30 years ago.
Very disappointed.
Kitchen equipment was old - tin opener was broken and wouldn't work, wooden spoon was shaped like a banana.
The bed was so hard and uncomfortable that we had to use the quilt under us to make it comfortable enough to sleep.
Mold on roof and around the bath.
Dust flies into the air when you sit on the couch.
Decor was so ild and mismatched. 3 different types of chairs at dining table, couched chairs and furniture alk mismatched. Old, dark puctures with large gold frames and lights were like something out of 1980's
Swimming pool not open \"due to water shortage\" this was mid june after 2 weeks sun. Pool was one of our reason for booking here.
Access to building up very steep slabbed hill.
I am sure this was once a nice place but that would have been 30 years ago.
Very disappointed.
Vishal
Property is not maintenance and level of cleanliness very low
They do not serve breakfast to guests staying in cottage and neither take booking in the restaurant
They do not serve breakfast to guests staying in cottage and neither take booking in the restaurant
Violet
Excellent location
Excellent location, hotel staff very friendly, good food options onsite.
Only let down was the \"Lodges\" refuse facilities - bins overflowing and no apparent recycling available.
Shame as this was the only negative
Only let down was the \"Lodges\" refuse facilities - bins overflowing and no apparent recycling available.
Shame as this was the only negative
Karen
Fabulous location
Mixed feelings. We were wowed by the location, views, gardens, general bar and main restaurant areas. The staff were lovely and the main restaurant food was excellent. Our experience of the bistro food was poor
We had spacious apartment (good deal offer), very old and tatty, - ‘heart sink’ moment on arrival to the block. The bed and linen was good quality and we slept soundly. The balcony was dirty and grubby.
We had spacious apartment (good deal offer), very old and tatty, - ‘heart sink’ moment on arrival to the block. The bed and linen was good quality and we slept soundly. The balcony was dirty and grubby.
Gordon
Seen better days...
Unfortunately the lodge we were staying in (Red Maple 2) had seen better days.
Furnishings were stained and well out of date and not what we expected.
Its a shame that the lodges have not been upgraded for obviously quite some time as the setting (Loch Ard) is such a beautiful area.
If you don't mind ill fitting doors,exposed wiring and a general downbeat accommodation then this lodge is for you
Furnishings were stained and well out of date and not what we expected.
Its a shame that the lodges have not been upgraded for obviously quite some time as the setting (Loch Ard) is such a beautiful area.
If you don't mind ill fitting doors,exposed wiring and a general downbeat accommodation then this lodge is for you
T
Nice family break
We enjoyed our stay here. Really spacious lodge and well priced for our family of 5. Leisure facilities were good and food in garden restaurant was nice. Beautiful scenic spot
Verified traveler
Picturesque but disappointing
Value for money was fantastic,however we booked two rooms + extra bed and unfortunately there was no extra bed. Our oven was also broken so made it difficult making our dinner. The location is beautiful,very picturesque and the grounds are well kept.
Jacqueline
Worst place av stayed in.
I thought i booked a hotel room but got a lodge. So dated it smelt of really old. The sofa was well over used. Oven didnt work. My husband waited 40 mins for a cold cooked breakfast. No information from staff had to find everything out yourself. No kids menu so had to trave 4 miles to eat. Beautiful area stunning views. But i hate self catering. And dogs everywhere. Wont be back. Sorry but so dated its awful.
Donald
The setting is amazing and plenty of beautiful scenery and lovely walks for all!
The rooms were very clean but extremely dated and really could do with an update.
The rooms were very clean but extremely dated and really could do with an update.
Location & surroundings
Macdonald Forest Hills Resort
Kinlochard, ., Aberfoyle, United Kingdom
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Macdonald Forest Hills Resort
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