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Riva Hotel Alsancak

Izmir · Turkey

1454. Sokak, No:11View location

8.0/10Excellent819 Reviews
Cleanliness8.0/108.0
Service8.8/108.8
Comfort8.2/108.2
Condition8.6/108.6
Location9.6/109.6
Neighborhood9.0/109.0
Value7.8/107.8
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Riva Hotel Alsancak

The hotel comprises a total of 50 snug guest rooms. Moreover, there is a wireless Internet connection at hand in communal areas. Everyone staying at this accommodation can enjoy the convenience of 24-hour reception. Guests with reduced mobility can stay at this wheelchair-accessible establishment, which includes some disability-friendly guest rooms.

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This aparthotel is centrally located in Izmir, a 5-minute walk from Kordonboyu and 7 minutes by foot from Ataturk Museum. This aparthotel is 1.8 mi (3 km) from Kızlarağası Han and 2.1 mi (3.3 km) from Smyrna. Make yourself comfortable in your apartment, featuring a refrigerator and an LED TV.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. The bathroom features complimentary toiletries and a hair dryer. Conveniences include a phone, as well as an electric kettle and blackout drapes/curtains. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
    • The property is professionally cleaned.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Host has indicated there is a carbon monoxide detector on the property
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Property Registration Number 2023-35-1653
  • Minimal age
    18
  • Optional fees
    • Nearby parking fee: EUR 10 per day (1640 ft away)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Turkish

Nearby attractions

Italian Cultural Center 0.2 km / 0.1 mi
Mask Museum 0.2 km / 0.1 mi
St John’s Church 0.3 km / 0.2 mi
Nazim Hikmet Kultur Merkezi 0.3 km / 0.2 mi
Atatürk Evi 0.3 km / 0.2 mi
Mujdat Gezen Art Center 0.3 km / 0.2 mi
Kordonboyu 0.4 km / 0.2 mi
Khan Theatre 0.5 km / 0.3 mi
Ataturk Museum 0.5 km / 0.3 mi
Han Tiyatrosu 0.6 km / 0.4 mi
Alsancak Train Station 0.6 km / 0.4 mi
Kedi Kultur Sanat Merkezi 0.6 km / 0.4 mi
Izmir Ataturk Sport Hall 0.6 km / 0.4 mi
Kulturpark 0.7 km / 0.5 mi
Izmir Harbour 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 50
  • Family rooms: 6
  • hotel
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • Wheelchair-accessible
  • 24-hour reception
  • Wi-fi
  • Laundry service
  • Air conditioning in public areas
Show 10 more facilities & services
  • Terrace
  • Dining area
  • Restaurant
  • Smoking area
  • Highchairs
  • Air conditioning in Restaurant
  • Breakfast
  • Breakfast buffet
  • Identification card at arrival
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Riva Hotel Alsancak

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Riva Hotel Alsancak

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Riva Hotel Alsancak

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Riva Hotel Alsancak

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BED • 1 Bedroom • 24 m²STU.DX-KG
    STUDIO DELUXE KING BEDPhoto unavailable3 photos

    Riva Hotel Alsancak

    STUDIO DELUXE KING BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-KG

    Room amenities

    • Minibar
    • Hairdryer
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Housekeeping
    • Satellite TV
    • Wake-up service
    • Wi-fi
    • Mini fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOM • 1 Bedroom • 45 m²FAM.CM
    FAMILY ROOM CONNECTING ROOMPhoto unavailable4 photos

    Riva Hotel Alsancak

    FAMILY ROOM CONNECTING ROOM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM

    Room amenities

    • Tea and coffee making facilities
    • Living room: 1
    • Wi-fi
    • Wake-up service
    • Turndown service
    • Slippers
    • Satellite TV
    • Housekeeping
    • Bathroom: 1
    • Hairdryer
    • Kitchen
    • Minibar
    • Fridge
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH KITCHENETTE WITH VIEWSSTUDIO • WITH KITCHENETTE WITH VIEWSSTU.KT-WV

    Photos are not available for this room type.

    Riva Hotel Alsancak

    STUDIO WITH KITCHENETTE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH KITCHENETTE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KT-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE SUPERIORDouble or Twin • DELUXE SUPERIORDBT.DX-SU

    Photos are not available for this room type.

    Riva Hotel Alsancak

    Double or Twin DELUXE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Riva Hotel Alsancak

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 20 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable3 photos

    Riva Hotel Alsancak

    DOUBLE DELUXE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Housekeeping
    • Wake-up service
    • Slippers
    • Satellite TV
    • Hairdryer
    • Kitchenette
    • Minibar
    • Mini fridge
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    Riva Hotel Alsancak

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR CITY VIEWDouble or Twin • SUPERIOR CITY VIEWDBT.CV-SU

    Photos are not available for this room type.

    Riva Hotel Alsancak

    Double or Twin SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Riva Hotel Alsancak

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Riva Hotel Alsancak

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH BALCONYDOUBLE • DELUXE WITH BALCONYDBL.BL-DX

    Photos are not available for this room type.

    Riva Hotel Alsancak

    DOUBLE DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Riva Hotel Alsancak

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Riva Hotel Alsancak

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Riva Hotel Alsancak

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Riva Hotel Alsancak

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    Riva Hotel Alsancak

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Riva Hotel Alsancak

8.0
Excellent
819 Reviews
Cleanliness
8.0 /10
Service
8.8 /10
Comfort
8.2 /10
Condition
8.6 /10
Location
9.6 /10
Neighborhood
9.0 /10
Value
7.8 /10
Amenities
8.0 /10
100 reviews shown
8/10
Excellent
23 Jul 2026
Annina
Fairly cheap and great location (although parking is an issue if you're driving), rooms are small but well organised.
The aircon was a bit of an issue, it would go crazy for 10min and blow out really cold air, then stop cooling for thr next hour, so during the night we would often wake up either cold or hot.
Lots of restaurants and bars within walking distance.
10/10
Exceptional
14 Jul 2026
Sandra
Everything was as it should be. I was extremely pleased. This is why I came back the second time, and would come back again. 😊
Self
8/10
Excellent
05 Jul 2026
Frank
Breakfast was a mess- people smoking everywhere and food was not replaced. The place to eat breakfast looked dirty and disorganized. Other than that, it was a good hotel, the beds were very comfortable and the location was centralized.
Partner
4/10
Poor
09 Jun 2026
Iris
Rooms were very clean but there wasn't a laundry room as described in the ad. There is a parking but you have to pay which is not in the description. The room didn't look like in the pictures. The microwave didn't have the rotation plate and their was no skillet in the equipment. We had to ask for one. The breakfast was varied and good but don't go at the last minute or nothing is left. Let's just say we were disappointed and let down by the description.
Family
10/10
Exceptional
05 Jun 2026
Stephanie
I was happy with my stay. The hotel is in a very central location, most of the hotels they list here are far away from city center which is not Konak but actually Alsancak. The room was clean and the breakfast was good. Staff were smiling and helpful. I recommend this hotel.
Self
8/10
Excellent
02 Jun 2026
Princess
Room was very dusty! It seemed like the hotel was under renovation still.
Friends_and_family Family
10/10
Exceptional
04 May 2026
Kathlyn
I had a pleasant stay. staff were polite. value for money was good...my room was clean and smelled good. I definitely consider staying here again.
Partner
8/10
Excellent
27 Apr 2026
Shahin
Good stay.
10/10
Exceptional
24 Apr 2026
Yasin
The room was very clean, the staff were friendly and kind, and the breakfast was fresh and delicious. We had a great experience.
Family
10/10
Exceptional
15 Apr 2026
Adam
good choice for travelers who want to be steps away from the the city. Nice room and breakfast I liked.
10/10
Exceptional
14 Apr 2026
Rafael
The staff was very helpful especıally Mr Tolga. They were professional, friendly, and always ready. My room was clean and breakfast was good. I recommend the hotel.
10/10
Exceptional
20 Mar 2026
Vladimir
No complaints, no surprize just pleasant stay. Izmir is now on my list, and this hotel is reason why. Nice clean room, nice staff especially MR TOLGA he is very helpful in everything. Location is very good, within an hour of checking in I was walking along the Kordon with a cup of tea watching the sunset over the bay. Come to sunny Izmir come to this hotel, I recommend
Self
10/10
Exceptional
19 Mar 2026
Nora
Stayed here for a few nights while Izmir for work. The room was clean and tidy. Breakfast had many to choose from. The location is perfect and veryy convenient, Kordon is just a short walk away and kibris sehitleri street is next to you. good choice, good value hotel.
Self
10/10
Exceptional
10 Mar 2026
Kayla
I've stayed in quite a few hotels in İzmir and Istanbul... Riva Alsancak stands out. The room was super clean — no complaints whatsoever. But what really won me over was the location; you're right in the middle of Alsancak, one of the most vibrant parts of the city. Perfect base for exploring İzmir. Would 100% stay again.
Partner
10/10
Exceptional
09 Mar 2026
Jimmy
Stayed at Riva Hotel Alsancak for a work trip and it ticked every box. The room was clean, quiet, and well-organized, exactly what you need after a long day of meetings. Staff were professional and friendly throughout, always happy to help without any fuss.
Parking was a welcome bonus because I could find in front of the hotel and next day they helped me to find — which is rare in central Alsancak. The hotel has a solid business-friendly setup overall. Efficient, comfortable, and well-located. Would confidently recommend to business travelers.
Self
6/10
Pleasant
14 Jan 2026
Mohi
I don't recommend it. It wasn't that clean.
The breakfast was a 5-star one, I liked it so much.
Leisure Self
8/10
Excellent
11 Jan 2026
Zahra
Clean friendly staff
4/10
Poor
27 Sep 2025
Laura
Checkin was seamless. The bathroom had not been cleaned. The floors and table top were also gross. We called and they sent a housekeeper to clean the bathroom, yet when we returned, it was still not to simple standards (hair on counter, stuff towards the back wall of the shower, etc). The location is amazing, though…. No view, but quick walk to ferry, food, shopping, etc.
Leisure Partner
6/10
Pleasant
06 Sep 2025
Claudia
Apartment was not in good condition. closet mirror came out and almost hit me.
Leisure Family
10/10
Exceptional
01 Aug 2025
Sibel
Great hosts
4/10
Poor
23 Jul 2025
Verified traveler
The general manager of the hotel was nice and smart and seemed to be trying to hold a lot of things together. He was helpful and tried to make things better. The electricity was not working consistently. The elevator was not working a lot of the time. The refrigerator didn't work for some of the time. The phone never worked. The air conditioner turned off when the electricity was off, making the room unbearably hot. No way to call down to the reception except climbing several flights of stairs. The wifi didn't work for a few days. There was noisy construction going on a lot. Cleaning only happened after asking many times. Often they would promise cleaning would come and then they would not send anyone. On a number of occasions, I had to ask repeatedly for toilet paper to be delivered, and nearly ran out of toilet paper. Cigarette ashes from a previous guest clogged the bathroom sink making it unusable, as it would not drain properly.
Self
4/10
Poor
23 Jul 2025
Verified traveler
Phone was not functioning from beginning of my stay, making me have to climb several flights of stairs to inform the front desk when my electricity was cut out due to construction. The room was cleaned only after several days of complaining. When the electricity was cut out, I was in the dark with no air conditioning on numerous occasions in very hot weather.
Self
4/10
Poor
23 Jul 2025
Verified traveler
Hotel was non smoking, though I found ashes from cigarettes in the sink. The bathroom sink was flooding and unusable. The electricity was frequently out because of construction being done on the building. The cleaning people only came after much insisting with the front desk. The night time receptionist didn't speak English very well, and made it difficult to check out. The elevator worked inconsistently and sometimes required a multi flight walk up. Wifi Internet was unavailable for part of my stay. The location is great and the room had a kitchen. The main manager seemed very smart and seemed to be holding together a lot of moving parts. He was very helpful when he was available, and made the stay bearable.
Self
4/10
Poor
21 Jul 2025
Moyad
Room are smelly
10/10
Exceptional
03 Jul 2025
Vincent

Great stay at Riva Hotel

Enjoyed my stay at the Riva Hotel. Front desk staff were professional and kind. The hotel was in a great location and close to lots of bars and restaurants.
Self
10/10
Exceptional
19 Jun 2025
Sally
We stayed in the Family Suite. It was very spacious and well fitted out. Cleaning and towel change daily with water supplied daily too. Within 5 minutes walk to main street with numerous restaurants, bars and shops. Within 10 minutes walk to seafront and ferry terminal. Although close to all amenities it is set in a quiet back street so noise is minimal. Staff were very freindly and helpful. If you are a smoker there is an allocated smoking area between the reception and the restaurant. We were room only but breakfast is available if you wish which looked very good. Would fully recommend a stay here and will definitely be returning.
Leisure Partner
8/10
Excellent
18 Apr 2025
Roger

Nice hotel in good Izmir location

Very nice hotel in good location in Izmir, friendly and helpful staff
Partner
10/10
Exceptional
13 Mar 2025
M Mische
The quality of this hotel is beyond what the reviews say! Ozan at the front desk was very friendly and helpful! He got us a taxi and suggested places to go and how to get there. The location is phenomenal! It is walking distance to everything. It is a 2 minute walk to Migros (supermarket) , 2 minutes from cafe's and restaurants, and 3 minutes from the beautiful pier. The room itself was very clean and spacious. I got the King bed Jr. Suite and it was so nice to have a full kitchen to cook meals in and the window seals are awesome for hanging out with coffee. You can spot so many cute kitties outside! Also on Sundays the farmers market sets up right in front of the hotel which is a wonderful experience. There's also an art museum that is a 4 minute walk that's worth experiencing. Overall best hotel I stayed at and I tried 4 different hotels on this trip. Best one in Izmir! I'd go back again!
Leisure Family
2/10
Poor
12 Feb 2025
Dimitris
This was definitely the worst experience I've ever had in a hotel. The staff was round. The receptionist was the worst of all. The highlight was when he called me at eleven thirty at night to tell me to go down to the reception to pay him. I can't describe to you in a few words what the man was telling me and in general how many tragedies I saw in this hotel. The room was quite dirty, forgotten hairs and soaps from the previous tenants and of course the room was never cleaned on the second day. And the breakfast was very very very poor, however the person who was there was very kind, he may have been the only one in the hotel.
Business
6/10
Pleasant
13 Dec 2024
Ella
I found the riva hotel to be okay but I wasn’t thrilled about the place either. The room needed some work done. I went to cook something on the stove and the light in the kitchen part of the room was burning out and flickering. Online they say the hotel offers a breakfast but the reception never told me any information about it. I went down at 9:00 am and the dining area was empty. In addition, the bathroom was set up strangely. There was almost no space in between the toilet and the shower. I’m only 5’2 and had barley enough space to bend my legs to use the toilet. On my last night of my stay, I learned just how thin the walls of the hotel are. With my hotel room door closed and locked, I could hear a couple across the hall from me having loud sexual relations. It was pretty disturbing. Overall I didn’t spend that much time in the hotel itself cause I was out for most of my time in Izmir but for the price I paid, I don’t think my stay at this hotel was with it.
Leisure
8/10
Excellent
04 Dec 2024
Güney

Temiz, merkezi ama anlaşmalı otoparkı kullanma

İş seyahatimiz için gittiğimiz izmirde toplantıların uzamasına istinaden kalmak için tuttuğumuz otel odası gecelik konaklamalar için uygun. Odalar temizdi. Lokasyonu alsancak ve kordonda dolaşmak ve yemek yemek için uygun.
Bu kadar iyi şeyin arasında anlaşmalı otoparkımız var diyip normalin çok üstünde otopark parası ödettikleri için tekrar geri dönmeyeceğim.
Business
10/10
Exceptional
18 Nov 2024
JC
Good Service. The staff was nice.
Business_and_leisure Partner
6/10
Pleasant
31 Oct 2024
banu
The Bathroom sink was not properly working , hotels location is abit shady , bed was clean , Small Room . Very çölde to NeXT aptmnt Windows . The elevator up tilki third flört , have to walk up 4th Floor .
10/10
Exceptional
23 Oct 2024
Antonios
The lady at the front desk at11:00 on 23/10/2024 was very polite and extremely helpful in any questions or need i asked for during my stay. This lady needs to be awarded and promoted for outstanding performance.
6/10
Pleasant
12 Oct 2024
Verified traveler

A little disappointed, but not a bad hotel

Overall, the hotel was fine. No big complaints, just a few minor things that were a little inconvenient. Check in was 2pm, when I arrived at 4pm the room wasn't ready. Only had to wait 15 minutes. The shower and sink didn't drain that well. The bed had 1 sheet covering the mattress and 1 blanket on top, no second sheet to cover me. This must be a Turkish or İzmir thing because it was the same at my next hotel. However, the blanket was too short and didn't cover my feet. Room was very clean and staff was great though.
Self
6/10
Pleasant
06 Sep 2024
Isil
It wasnt really clean, the sheets and the other areas in the room such as nightstands and the restroom
10/10
Exceptional
11 Jul 2024
Hakan
Short stay but great area and hotel was very accommodating
Leisure
8/10
Excellent
11 Jul 2024
Verified traveler

İt is ok

İt was ok.Not such extrem looking room as in photos,but it is ok to stay for a few days.Bear mind the location is more relevant for adults ,because of street night life.No private parking ,but there are rented parking places which close to hotel.
Friends_and_family Family
10/10
Exceptional
10 Jul 2024
Takujiro

Very clean and comfortable room

Nice that you have small kitchen. Is very convenient for long stay.
Business
2/10
Poor
06 Jul 2024
Nuri

Avoid if you value your health and safety

The experience is one of the worst I have ever encountered. The room was not fit for an adult to stay, let alone a child (family suite booked). The shower area was covered in mould and the walls were damp leaving the room smelling toxic and unsanitary. We requested to change which was met with challenges - finally we were shown 2 alternative- both with mould in the bathroom. In addition to this, the cot requested upon booking and confirmed by the hotel prior to arrival was not available. Hotel staff suggested to co sleep with a young infant, which is unsafe to do so. An entirely unpleasant experience which I wouldn’t recommend to anyone. Avoid at all costs. Much better options available in Alsancak area for similar price.
Friends_and_family Family
10/10
Exceptional
14 Jun 2024
Verified traveler

We stayed 45 days and enjoyed

The staff was very helpfull. The kitchen staff and the front desk is very kind and solution oriented. The rooms are small if you are going to stay long but in our 45 days visit, we adapted and enjoyed very much. The kitchen equipments inside the room helps a lot. Everything was clean and proper. Thank you so much
Business
10/10
Exceptional
13 Jun 2024
Irem
Great location with limited car park space. Rooms are nice and clean. We had a lovely stay.
Leisure Family_with_children
10/10
Exceptional
29 May 2024
Camille
Amazing! We will be back!
Leisure Partner
10/10
Exceptional
28 May 2024
Jeff
This was a great find. Not only was it a great value for the cost, but the staff went above and beyond, the room was clean and comfortable, and the location was perfect. If you've never been to Izmir, it's now one of my most favorite cities of the world. Safe, clean, and the people are very friendly.
Business_and_leisure Partner
2/10
Poor
02 May 2024
Fursan
Very bad customer service the lady that was in the front desk was very rude!!
6/10
Pleasant
29 Apr 2024
Margaret
Decent budget hotel. We were in an economy room which was very small (not enough room to put 2 suitcases). Also the shower in our room leaked all over the floor of the main room. Location was good in that it was close to lots of restaurants, nightlife, etc. however it was difficult for taxis, tour buses, etc. to access. Breakfast was overpriced for what you got. Our room was on the top floor, which was not accessible by elevator, so we had to carry our luggage up a flight of stairs. The rooms were clean, however the public washrooms in the lobby were not kept very clean.
Leisure Partner
10/10
Exceptional
16 Apr 2024
Alex
I enjoyed my 3-night stay and I would happily return. The employees were very helpful and friendly. The breakfast buffet was also very nice.
Business_and_leisure Self
10/10
Exceptional
14 Apr 2024
Janet
The hotel and the staff were excellent. The room was big and modern and the bed was a superking. Would stay here again .
Leisure Partner
10/10
Exceptional
28 Mar 2024
Alexei
An excellent hotel over-all. A minor drawback was the scarcity of inventory in the kitchen: adding another small saucepan and a ladle would not hurt. But otherwise, everything was wonderful! I would especially like to mention the hotel staff: very attentive, smiling, accepting you as a family. They cater to your every wish: water, soap, everything I asked for ended up in my room. I especially want to mention the girl at the reception, Secil, who helped me print the boarding pass on a short notice. Despite the printer not working, she found a workaround, spent a lot of time and made it work, putting all her heart into the job. My sincere gratitude to her personally.
8/10
Excellent
08 Nov 2023
Elman

Good hotel, nice staff. Location is not for all.

Staff was very nice, helpful and friendly.
Hotel location is very good in terms of proximity to the city centre, restaurants, seaside, etc. You can enjoy yourself in walking distance for most of the time. But it is also very noisy especially during nights and early morning until 2-3 am. Random people will shout, argue and talk loudly most of the night and sound isolation was not very good.
On Sunday mornings there's a bazaar right in front of the hotel where sellers start preparing stalls, etc starting from 4-5 am.
So most of the time we could not get good night sleep.
Room cleanliness was ok, but could have been better. Some amenities were missing. Couldn't find pillow case even after we had asked for it.
Breakfast was good, but nothing special.
Friends_and_family Family
10/10
Exceptional
08 Oct 2023
Blanca
I liked the location and also the ease of transportation,shopping. The employees have towards the customer they are friendly and attentive.
Leisure
4/10
Poor
05 Oct 2023
Jimmy
Good location
Poor plumbing in shower and slippery floor tiles.
Beds uncomfortable.
Smelly curtains
Cigarette burns on the bedding.
Lifts are small
Leisure Family
4/10
Poor
06 Aug 2023
Hani
Rooms are dirty
Leisure Partner
10/10
Exceptional
14 Oct 2022
Gordon

Great restaurant and cafe area.


First time in Turkey and arrived at 1:30am., and was greeted by hotel staff and was heading to the room very quickly. Amazing as we spoke no Turkish and the clerk spoke a little English and everything worked well. Great stay as the neighbourhood was confusing at 1:30am., on a Saturday evening. Trying to get assistance at times over a 5 day stay was a challenge but one needs to consult guide books and use the Internet, Construction of new sidewalks is underway so some night noise getting rid of debris and will look great in another year.
Partner
8/10
Excellent
04 Aug 2021
hanieh

not bad at all

location was good.
neighborhood a little bit kinky, u will see :D
staff friendly and over all pleasant stay.
the room was clean
there was no in-room safe.
cat lover place. i would probably book again.
Partner
6/10
Pleasant
11 Jul 2021
Mustafa

Unsatisfied

When we came we were asked for payment although we already paid online. Nobody helped to bring our bag to the room, nobody gave us water and water in the room is not free. We asked for iron, huge hotel doesn’t have iron!
Partner
4/10
Poor
13 Apr 2021
Timothy

Poor design

The room was poorly designed. A door that opened inwards into the bathroom. Cooking hob but few utensils. Large room but small table and chairs, lot of empty space for nothing. King size bed was comfortable. Construction work going on outside starting at 6am, even on weekends. Friendly staff. Heating on all the time and had to turn it all off. Large TV on wall enclosed so no place to use USB. TV on all the time so waste of electricity. Underfloor heating on all the time but staff said there was none!! close to the seashore and lots of shops and restaurants. Not a place I would go back to.
Self
6/10
Pleasant
22 Feb 2021
Verified traveler

Okay for a one night stay

Very friendly and helpful staff. Good value for money.

However, due to COVID they are not able to run the centralised heating/air conditioning making it very cold everywhere. There is a radiator in the room but it takes a very long time for it to heat up and because the walls are quite thin.

Also, next door they are undergoing heavy construction (a new building from the ground up). It was quite noisy at times because of this.

Additionally, I booked the \"deluxe suite\" based on the photo with the table chairs and sofa. However, when I arrived I was told that was not available... Maybe the caption should be updated to make it clear which room that is.
Self
10/10
Exceptional
23 Sep 2020
Sian
Excellent hotel, great location and the room was very large with a nice bathroom and a very
Partner
8/10
Excellent
22 Sep 2020
Melisa
Çok memnun kaldık ama check in ve check out konusunda çok katısınız. 5-10 dakikayı hoş görmeniz lazım
Partner
10/10
Exceptional
21 Sep 2020
Verified traveler

Another great stay - recommend.

Another great stay at this hotel apartment. Clean, comfortable rooms with cooking facilities. Stayed several times here and would recommend. Safety COVID19 regulations in place and adhered too.
Close to centre of town with access to shopping, restaurants, bars and pleasant walks near the sea.
Partner
6/10
Pleasant
21 Aug 2020
Verified traveler

Lacking details via photograph of economy room no

The photo showing of the economy room is only a photo of the bathroom. There is no hose attachment for the shower. And there is no kitchen as is shown by photographs of all the other rooms.

I felt deceived as I expected a kitchen in the room. The only room picture is of other rooms not of the economy room. Then they had pictures of different bathrooms as well got the economy room only had a picture of a bathroom so the Assumption was that have a kitchen as the other photos
Friends_and_family Friends
8/10
Excellent
13 Aug 2020
Verified traveler

Overall satisfactory

- there were minor renovation works done during the stay daytime, so there was a bit disturbing
- there was bad smell at around 11:00pm every night after switching off the air-conditioner
- although I stayed at a room with kitchenware, there was no washing machine, so it is really not completely apartment service, I need to pay but they only offer dry-clean service, not laundry
Self
10/10
Exceptional
30 Jul 2020
Ayca Gulcin
Beautiful room very clean easy check out.
Partner
10/10
Exceptional
20 Feb 2020
HusamettinKucuk
Very nice! Honestly, I did not expect that good for that price.
10/10
Exceptional
11 Feb 2020
Verified traveler
Repeat return guest. Always excellent service at Alsancak apart.
Central location near shops, restaurants and bars. 10 mins from metro station. Reception will organise transport from airport - apart (if arranged prior to arrival) 24 hr reception, card key door security. Will 100% return again.
Partner
2/10
Poor
27 Dec 2019
Abdüssamet

Don't stay even though its central!

Dirty rooms. Floor is very dirty and dusty. Although I booked an executive suit room, I was given a single bedroom with an extremely small kitchen in it! Service sucks, no daily cleaning unless you request is specially. Breakfast is very basic. They have only coffee powder!
Location is central, but at night it's quite creepy and dark behind some dirty construction area.
My worst experience ever. I spend 120 days a year in hotels and this one doesnt even deserve a 2 star!
Business
8/10
Excellent
28 Sep 2019
THAMEUR
The hotel is really beautiful and somewhat fancy for its price. Although my requests were not fulfilled by the hotel, our staying, me and my girlfriend, was really good. The breakfast was good and the service was decent. The area has some worth seeing places, yet the tramway and metro station are not that far, which gives opportunities to visit other places.
Partner
10/10
Exceptional
14 Sep 2019
Verified traveler
It is a nice studio where you can cook fast food. Near many cafes, shops and supermarkets. Lovely fruits and Vegas bad at every Saturday just next to it. Close to tram and train station.
They do not clean the room every day.
If I had to go to Izmir again I would stay there again
Leisure Partner
10/10
Exceptional
04 Aug 2019
nedim

Very comfortable facility and attentive staff.

It was a pleasurable experience. Clean and quiet also situated in one of the most lively areas of the city.
Partner
10/10
Exceptional
20 Jul 2019
Tomasz
Excellent apart hotel, friendly, English speaking staff. Good location, quiet but very close to main amenities. Clean, big room with very comfy bed.
Leisure Partner
8/10
Excellent
09 Jul 2019
Maggie
This hotel really exceeded our expectations. The price was extremely fair for the amenities we had and the location, which is in a very vibrant but safe neighborhood. The staff were very helpful and kind, especially the older gentleman who works the night shift. The room was very comfortable except the bed sheets were a little scratchy. The room had a small kitchen, a fridge and a very nice shower (despite having a semi transparent bathroom which didn't bother anyone who stayed here). Would recommend this place to any young traveler!
Partner
6/10
Pleasant
06 Jul 2019
Dina
Staff is very friendly and helpful especially Seren, whom I would like to thank very much.
The hotel is close to the metro station and to sea,so very good location.
No safe in room .
Leisure Partner
10/10
Exceptional
31 May 2019
bryan

Great Value

Great hotel for purpose. Set within the narrow streets of the old part of Alcancak this hotel was ideal for early morning Consulate appointment. Parking is a the rear of the hotel and staff were happy to assist on our arrival. Reception was welcoming ans staff approachable. Room clean, tidy and full of necessary amenities. Bedding clean and laundered and copious hot water for shower. Walkable distance to port area, coffee shops and eateries. Friendly staff on arrival and departure. We will use again in the future for a vacation rather than a business trip.
Partner
10/10
Exceptional
16 May 2019
Julie

Fab staff, super clean and amazing shower!!

Our stay was fab. We came and went over a period of a week and the manager called when he was concerned we had not returned. It was appreciated that he cared what happened to his guests! Rifat was a star and we will def go back!
Partner
10/10
Exceptional
18 Mar 2019
Sylvia
Great value hotel. Clean, modern, great location. Friendly staff.
Partner
8/10
Excellent
17 Jan 2019
Verified traveler
Pretty much as described. I will recommend it as the location is very convenient for exploring Izmir, and it is in a safer neighbourhood than Basmane.
Leisure Family
10/10
Exceptional
24 Oct 2018
Verified traveler

Another great stay !

Repeat guest * as usual we had a great stay at Aparts Alsancak, the staff are always friendly and helpful whenever possible, the rooms are we stayed in are lovely, clean and comfortable. Relaxed atmosphere within the hotel and good location for surrounding restaurants and shopping. We have stayed here often when in Alsancak and can not fault the accomodations. There is 24 hour reception which provides added security and of course this means freedom to come and go whenever we wanted. The area itself is on the back streets but this did not hinder our stay at all as the Aparts/ hotel are very close to all the restaurants, metro station, pubs and clubs . Ideal place for us and we look forward to our next stay.
Partner
10/10
Exceptional
22 Sep 2018
Verified traveler

Modern , contemporary and reasonable priced

I love these aparts! Modern, comfortable, clean, reasonable price, central location ... helpful staff who are warm, friendly and welcoming upon arrival. The rooms are nearly refurbished and contemporary feeling inside. Electric key cards for security and lift takes you to your room. Rooms are cleaned every day if you require or you can have peaceful enjoyment without the interruption. The hotel / aparts offer breakfast with extra charge or you can prepare yourself food in room, rooms have cooking facilities and fridge for using. Location is close to the main shopping, restaurant, bar area of Alsancak also close to metro staion and new tram way. Public transport is cheap in turkey and very accessible. I would recommend this hotel/ apartments for staying in alsancak.
Partner
8/10
Excellent
21 Sep 2018
andrea

Excellent apartments

Lovely spacious studio apartment. Comfy bed amazing bathroom shower excellent.
Partner
10/10
Exceptional
04 Aug 2018
antonioro
Very good hotel-in a middle of everything you need.Staff is very friendly and open .Nice stay.
10/10
Exceptional
20 Jul 2018
Liz
The hotel was clean, comfy and stylish! Everyone who works there was amazing and the breakfast was good too.
6/10
Pleasant
23 May 2018
Aglaia
We only stayed for one night and the hardware of the hotel was generally quite OK, clean and quite new. Location-wise it is also quite good as it's near a lively area with lots of nice cafés, restaurants, etc., and is also quite close to the Alsancak train station that took us to the airport easily very early the next morning. However, our experience at the hotel was quite bad upon arrival; as we entered our room, we found two cleaners smoking on the bed. They probably had just finished cleaning and were taking a break. I didn't mind them taking a break but they could have smoked elsewhere, not in the guests' room on the bed! The room smelt of cigarette badly. The reception immediately gave us another room which was fine.
8/10
Excellent
24 Apr 2018
İmge

Lovely Apart in the City Center

It is a clean apart hotel in a very central location. The personnel is helpful and friendly. No housekeeping, breakfast is optional. It is on one of the narrow and caotic streets of the city, but they have a parking place. I would recommend it if you like to stay close to the city attractions on budget. Definitely an excellent value for money place.
10/10
Exceptional
23 Aug 2017
Orass

Nice and comfy place

I loved staying in this property.it is close to shopping stores ,clean, good air conditioning, the staff are very friendly and helpful.I would like to thank all the front desk staff specially Yalmaz for walking the extra miles to help us to have a good experience in Izmir .
I would love to go back again
10/10
Exceptional
04 Aug 2017
Patrick

Great find in the middle of Alsancak

Definitely will stay here again. The apartment was spacious and well laid with all amenities including a litre and a half bottle of water ice cold in the fridge. Reception was super fast and friendly and despite being apartments the reception was whaty Oh would expect at a hotel. The area, between Alsanck station and the main shopping street can appear a bit daunting at night but once you got your bearings you realised it was better located than first seemed. There is a small metal fabrication shop directly opposite which may distract if you go for a siesta but I heard nothing during the night. Good facilities, good WiFi and the quirky friendly pubs on 1483 street made this a pleasant gem
10/10
Exceptional
17 Jul 2017
REBECCA
Fab place, location was great and staff were very helpful
Family
8/10
Excellent
19 Jun 2017
Verified traveler

Basic but clean and comfortable

Central hotel, no sea view, no lift so not disable friendly , access to rooms via stairs only. Free upgrade to suite , staff polite and night staff extremely honest, returned over payment of money paid for room without asking. He is an asset. Rooms have TV and free Wi-Fi although would of liked atleast one English channel out of the 700 on offer ( all Turkish ) rooms clean and tidy upon arrival although did need to request clean and towel/ linen change during my stay. Cleaned promptly though so no problem. Hotel is next to lively bar so alittle noisy but did not disturb sleep. Free air con ..a great plus with the heat. Short distance to sea / park area through side streets which are confusing at first but kept to same route to and from so soon got bearings. Suite had cooker and kettle but cooking only basic food as not supplied well with cooking facilities. Tea and coffee not replenished at all during stay so take your own if your like me and NEED a quick cuppa in morning. Fridge in room. Basic but comfortable and close to all restaurants / nightlife. I would stay again ... overall a pleasant hassle free stay.
6/10
Pleasant
09 Jun 2017
Verified traveler
They had construction inside the building and also there was demolition jub under the windows
10/10
Exceptional
03 Aug 2026
Saadet
fiyat performans ve konum açısından çok iyi. o yüzden memnun kaldır. oda temizliğine daha çok dikkat edebilirler.
10/10
Exceptional
01 Aug 2026
Hasan
Muhteşem bir tesis.İşim dolayısıyla sürekli seyahat ediyorum Riva Hotel kesinlikle kaldığım en güzel tesislerden biriydi.Otelin konumu,temizliği kahvaltısı hepsi mükemmel.Ama oteli diğer yerlerden farklı kılan kesinlikle otel çalışanları.Hepsi çok güler yüzlü çok yardım sever insanlar.Bir daha ki İzmir seyahetim de kesinlikle Riva otel de kalacağım.
10/10
Exceptional
01 Aug 2026
Ayse Nur
Fiyat performans oteli olarak bulunduğu yerde en iyisi
10/10
Exceptional
30 Jul 2026
Taner
Temiz oda ve kahvaltısı güzel çalışanlar güleryüzlğ
6/10
Pleasant
21 Jul 2026
Serhat
Genel olarak temiz bir işletme. Kahvaltı yeterli düzeyde. Kendine ait otoparkı yok yakın da başka bir oto park kullanıyoruz.
Tüm ihtiyaçların giderilmesi için merkezi yakınlık güzel. Günü birlik konaklamalar da kullanılabilir.
4/10
Poor
20 Jul 2026
ebru
kahvaltı salonu kedi idrarı kokuyordu, kullanmadık.
Friends_and_family Family
10/10
Exceptional
19 Jul 2026
Mustafa
Konum konaklama, hizmet harika
Partner
8/10
Excellent
19 Jul 2026
BÜLENT
konum olarak iyi olsa da otopark yok çevrede ücretli otoparklar var, temizlik ve oda genel olarak iyi .kahvaltı kalitesi idare eder.
Self
4/10
Poor
16 Jul 2026
yuanchi
房間小CP值低,四週環境髒亂,近市區晚上太熱鬧,停車要400里拉,在私人停車場
Partner
4/10
Poor
09 Jul 2026
erdal
Otelde fotoğraf lâ aynı değil
Ayrıca tadilat vardı gün içerisinde rahatsız edici ydi
Kahvaltı vasat
Standart oda çok küçük
Otopark var diyorlar yok anlaşmalı
Otopark ayrıca ücrete tabi
2/10
Poor
06 Jul 2026
ebru
Riva otel Alsancak’ta bugün konaklamaya başladım ve odaya girdiğim andan itibaren banyoda sıcak su olmadığını fark ettim. Banyoyu kullanamıyorum ve bu durum konaklamamı ciddi şekilde etkiliyor.

Sorunu fark eder etmez resepsiyona bildirdim, yaklaşık bir saattir otel yönetiminin bu durumdan haberi olmasına rağmen herhangi bir çözüm üretilmedi. Resepsiyondan, otelde böyle bir sorun olmadığı söylendi, ben de odaya bir yetkilinin gelip durumu kontrol etmesini özellikle rica ettim. Buna rağmen sürekli “birini gönderiyoruz” denilerek konu ertelendi ve odama kimse gelmedi.

Riva otel Alsancak’ta kaldığım oda için banyodaki sıcak su sorununun acilen giderilmesini, gerekli teknik incelemenin yapılarak mağduriyetimin ivedilikle çözülmesini talep ediyorum.
Friends_and_family Family

Location & surroundings

Riva Hotel Alsancak
1454. Sokak, No:11, Izmir, Turkey

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Riva Hotel Alsancak

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