Name: Zeniva Hotel
Address: Kizilay Cd. Alsancak, 1, Izmir, 35220, TR

2/10

Poor

26 Jun 2026

Shrikant M

Room was disgusting and saturated with cigarette. Despite explicitly booking a non smoking room our room had an ashtray in it. Carpets were filthy and the shower flooded the bathroom each time it was used.

8/10

Excellent

08 May 2026

Nilüfer

Everything was just as described. The location worked well for us, and the breakfast was good.

Partner

6/10

Pleasant

20 Apr 2026

ATENA

The staff were great , but the hotel is very old needs some renovation and the breakfast is below average.

Self

8/10

Excellent

14 Mar 2026

Gözde Nur

Çalışanlar çok yardımsever ve kibar.
Kahvaltıda çeşit çok fakat taze veya sıcaklık o kadar iyi değildi.
Odadaki kırlentlerde lekeler vardı.
Konum harika.

Family

6/10

Pleasant

29 Oct 2025

Colette

The shower was plugged, the hairdryer didn't have heat.
You would need smart TV

Partner

2/10

Poor

25 Sep 2025

Mehdi

Not good hotel

Business

2/10

Poor

18 Aug 2025

Mouhannad

The bed is the most uncomfortable, pillows are so hard and linen is very polyester and plastics.

Business Partner

6/10

Pleasant

17 Aug 2025

Helen

Parking Arrangement

The only issue was parking. There wasn’t a designated parking spot; you had to park wherever you could find. In case you couldn’t, you handed your key to reception so they could try to find a spot for you.

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

Azita

This hotel is good location
Staff is very kind
Hotel is very clean

Leisure Family

10/10

Exceptional

07 Jul 2025

Monica

We stayed in different hotels throughout Turkiye which were nice, but it was a relief to arrive to Zeniva which was much more spacious and had proper clothing storage space. It was modern and the breakfast was very good as it had a combination of breakfast items that Turks eat, as well as Americans. As soon as we arrived, the valet parked our car in front of the building. We always had to leave our key with the valet, but we never had to worry about parking space. He was always on top of everything and I was truly impressed with the valet parking service. I think they say breakfast starts at 8 AM, but it was always available at least by 7:30 AM.
Their laundry services are very expensive, but we found Laundry Bar .7 miles walking distance. You’d have to take time and stay there to wash and dry your own clothes. It’s off of Talapasa Bva. Across the street is Coffee Gallery where I really enjoyed coffee as the owner sat down and spoke with us about the history of Turkiye, which I found very interesting. He also played a traditional Turkish instrument for us.
Concierge at the hotel recommended the restaurant nearby corbaci ismet amd that was the beat mixed kebap for two i had tasted so far. The meat and chicken was juicy and absolutely delicious. Was more than enough for two people. So go with an empty stomach.
Kahve Dunyasi Marin (cafe) very nearby. The hotel was great for a late night tea latte. They have other hot beverage options as well. It hit the spot.

Leisure Partner

8/10

Excellent

07 May 2025

Jennifer

Comfortable modern hotel in the centre of Izmir.

This hotel was situated in a quiet street right in the centre of the city.
It was new, bright, clean and airy.
Check-in was quick and welcoming. English was widely used by the staff. The desk staff made sure that we had a non-smoking room.
Safety is obviously a high priority. Security staff were always on hand, and cameras were located on landings and hallways.
We were also impressed that there are 2 lifts and 2 emergency staircases. We felt very safe.
Breakfast was very varied and delicious with choices for everyone.
The room was a little small but was well appointed and had everything necessary for a couple of nights stay. Maybe next time we opt for a slightly bigger room.

Partner

8/10

Excellent

26 Apr 2025

Verified traveler

Clean, comfortable, good location but not 4 star

Clean comfortable rooms, but walls are quite thin. Was wakened by some noise both nights. Good breakfast spread and great location, only a couple mins walk to coast, restaurants and shops. Just not a 4 star hotel in my opinion. Lacks communal areas such as bar and lobby.

Friends_and_family Friends

10/10

Exceptional

13 Mar 2025

Ian

Friendly and Courteous

The Hotel is in an excellent location very close to fabulous restaurants shopping etc.
From the moment we arrived the staff were very friendly and helpful with our every need.
Definitely excellent value, we will book again the next time we are Izmir

Partner

8/10

Excellent

11 Dec 2024

Derek

Great property and location. My only suggestion would be to update the property. Old decore

Leisure Friends

4/10

Poor

29 Nov 2024

muammer

Shower had problems, bathroom door was not real door ,( dark mirror door)

We had some TV problems didn’t work and very limited channels, but stuff came and they fixed it, some light fixtures wasn’t working

Leisure Friends

10/10

Exceptional

18 Nov 2024

Cilem

Wonderful

10/10

Exceptional

09 Nov 2024

Iyad

A wonderful property in the best area in Izmir. The rooms are a bit small but modern and comfortable. The breakfast is good. the staff were great

Leisure Partner

8/10

Excellent

05 Nov 2024

Iyad

It is a nice property and in the best area in Izmir. It is clean and modern. The staff are great. Breakfast is reasonably good. The rooms are small.

Leisure Partner

10/10

Exceptional

30 Oct 2024

Simon

Always great

We stay here every year and we will continue to do so.
Great staff, comfy rooms, lovely breakfast.
Also perfect location.

Partner

10/10

Exceptional

24 Oct 2024

Gayle

Perfect location in Izmir. Great hotel.

Leisure Friends

10/10

Exceptional

23 Oct 2024

Amy

Very nice small place close to the waterfront and cutest shopping streets

Business_and_leisure Self

10/10

Exceptional

21 Oct 2024

Kathryn

The hotel staff were above and beyond professional!!!

Leisure Self

8/10

Excellent

20 Oct 2024

Hayat

Location is good

The location is fantastic, close to many attractions by foot...and two minutes walk to the promonade! However, the bed was not comfortable, thin wall that u could hear even a whisper out ( did not sleep well because of that for few nights). Breakfast is very basic for a 4 stars hotel.

Self

8/10

Excellent

06 Sep 2024

Ulrik

Very nice staff and room was clean and newly redecorated.
Breakfast typical Turkish style… not my taste, but various options

Business

6/10

Pleasant

25 Aug 2024

Gearoid

Beds are comfortable and easy Pima are spacious and clean however sound travels through the hotel. Doors slam and you can hear the phones ringing without issue in neighbouring rooms

Leisure Self

10/10

Exceptional

18 Jun 2024

Liana

Great location !!

Leisure Partner

10/10

Exceptional

14 May 2024

Utkan

Very close to the old town. Breakfast could be better

Leisure Partner

2/10

Poor

12 Apr 2024

Hassan

The property is advertised with Air conditioning. It does not work. First they sent the bell boy to check. Then they claimed it is only a heating system.

The windows were full of dust which has clearly not been cleaned for weeks. There was a dead fly. When receptionist was informed, she offered to clean tomorrow. We were checked in for one night!!!

The rooms were advertised with king bed. The beds in the rooms are much smaller.

The hotel is operated by one receptionist and one bell boy.

Overall we made a very bad choice.

Leisure Family

10/10

Exceptional

01 Apr 2024

Barbara

Concierge went above and beyond. Great location by the hopping waterfront.

Leisure Partner

10/10

Exceptional

20 Mar 2024

Kursat

Great place. Staff was really helpful…

Leisure

10/10

Exceptional

20 Feb 2024

iwan

\"Boutique\" kind of Hotel is situated in a perfect spot, close to everything, easy access, staff was extremely kind and helpful.
Clean and quiet room which has it all, very customer friendly.
Exactly what we've been looking for and since we go to Izmir several times and year we now know where we will stay in the future.
Unbeatable value for money!!

Business_and_leisure Family

6/10

Pleasant

03 Jan 2024

Verified traveler

Central location but noisy

This small hotel is nicely located in city centre. The rooms are a bit small, let a lot of noise in and breakfast is poor.
We had issues with other rooms making so much noise but instead of dealing with the matter, the staff asked us to move rooms in the middle of the night. This affected our sleep and the following day. We had to delay our plans and stay one more day in Izmir as we were very tired. They gave us a discount for the following day but it definitely didn’t make up for the lack of sleep the night before. My advice is to stay in big hotels in Turkey as they deal with issues better.

Partner

10/10

Exceptional

20 Oct 2023

Richard

The staff was great! Ozkan, Kadir , Batuhan and all the staff were so helpful

Business_and_leisure Friends

6/10

Pleasant

28 Aug 2023

Thair

New hotel. Breakfast was not good. No private parking. Expensive compare to facilities

Leisure Friends

8/10

Excellent

02 Jul 2023

Humairaa

2 night family stay

Hotel was clean and neat . Staff were super friendly and accomodating. Location was good. We only had an issue with breakfast. Very poor variety and not very fresh. Didnt bother going for breakfast the 2nd day. Something that really needs to be worked on.

Friends_and_family Family

8/10

Excellent

24 Jun 2023

Jennifer

The only think I did not like was that the room smelt as though someone had been smoking in it. I noticed that the windows were always left open after cleaning so I assume that this was to let them air out a bit. YOu have to get down to breakfast early as by 10am it has been well picked over, eg, bread and eggs.

Leisure Self

10/10

Exceptional

18 Jun 2023

MEHMET

Nice hotel!

Leisure Family

10/10

Exceptional

14 Jun 2023

Irina

Excellent location. Friendly and professional staff.

10/10

Exceptional

02 Jun 2023

Ozan

Clean room, helpful staff.

10/10

Exceptional

25 May 2023

Savannah

Great location to walk along the water and explore the neighborhood and all of it's shops/restaurants. Clean hotel and friendly staff.

Leisure Friends

10/10

Exceptional

21 Apr 2023

Simon

Great!

Third time stay here, and will be back. Everything great-rooms,staff,food,location!

Partner

10/10

Exceptional

28 Jan 2023

Leslie

I really enjoyed my stay here! The staff was wonderful and ready to help with anything we needed from simple daily things to helping to organize our tours around the area. The room was also a very comfortable size with a nice big comfy bed. The location was also perfect with lots of shopping and restaurants and near the port! I would definitely stay here again!

Leisure Friends

8/10

Excellent

24 Jan 2023

Abdulkadir

Clean quiet room and nice location.

Leisure

10/10

Exceptional

23 Nov 2022

Forrest

Location near the Izmir bay. Shops, restaurants nearby within walking distance. Staff very friendly. Valet parking a plus.

Business_and_leisure Family

10/10

Exceptional

22 Nov 2022

Simon

Excellent hotel and location. Friendly and helpful staff.

Partner

10/10

Exceptional

11 Nov 2022

Christopher

Nice place, Staff was great, breakfast was nice.

Leisure Family

10/10

Exceptional

23 Oct 2022

Dorokhshan

Very nice and clean hotel the location very close to everything the service was great I would love to go there again.

Leisure Family

10/10

Exceptional

18 Oct 2022

Dorokhshan

Very nice and clean hotel the service was very good.
We loved the breakfast very fresh and testy.
The location very convenient to the bazar and restaurant and close to the water lots of happenings.
I highly recommend and reasonable price.

Leisure Family

10/10

Exceptional

12 Oct 2022

Verified traveler

Room was clean, staff was friendly. Our ‘free parking included’ was basically valet service that we were implied to pay for. Not expensive but not what we anticipated.

Partner

10/10

Exceptional

08 Oct 2022

Ali

The location of the hotel is great and. Close to everything, the stuffs were very nice and polite and helpful. The breakfast was amazing and delicious. I will go back to Izmir next week and stay there again. I will highly recommend this place to everyone.

Leisure Family

10/10

Exceptional

07 Oct 2022

Thanh

Amazing stay

Amazing stay. We’re from North America so luckily have had amazing hotel experiences and Zeniva Hotel met all (and more) expectations. Super clean and spacious. Great service. You truly feel like you’re at a 5 star hotel. They have valet parking, free breakfast, free water when we needed it. Everything you need for a comfortable stay. We stayed at 5 hotels during traveling all over Turkey and Zeniva was the best. Thank you!

Partner

8/10

Excellent

23 Sep 2022

Phil

Comfortable modern hotel

A comfortable, modern and convenient hotel for my stay in Izmir.

Self

10/10

Exceptional

25 Aug 2022

Simon

Cleanliness and staff were absolutely excellent. Location is perfect. Safety is perfect. Breakfast was meager. Overall an excellent and good experience.

Leisure

10/10

Exceptional

01 Aug 2022

ESRA

Konumu çok güzel, temiz konforlu bir otel

Friends_and_family Family

8/10

Excellent

10 Jul 2022

Verified traveler

Merkezi, sakin ve temiz otel

Yer olarak tam merkezde, çok güvenli yerde, restoran ve alışverişin tam içinde ama gürültüsüz ara sokağında. Geçen sene Efes otelde kalmıştım Zenia dan daha memnun kaldım bu sene. Sakin ve güzel , çalışanlar güler yüzlü ve çok yardımcı oldular Efes turu, oda ricaları vs. Tekrar kalabileceğim bir yer.

Friends_and_family Family

10/10

Exceptional

06 Jul 2022

Verified traveler

Five star service

The staff couldn’t do enough to accommodate. They were so polite and friendly. I would recommend and stay again

10/10

Exceptional

06 Jul 2022

Aisha

The location was great. The breakfast buffet was good. The staff was very helpful.

I'd like to have had an iron in the room & a microwave. There was also no self service laundry, only the full service kind.

Leisure Family_with_children

10/10

Exceptional

01 Jul 2022

Emel

İyi konum iyi personel

Çok iyi bir konaklamaydı arkadaşım hastalandı Bora Bey çok destek oldu. Otelin konumu, temizliği kahvaltısı çok iyiydi ama bize asıl iyi gelen çalışanların yaklaşımlarıydı.

Partner

10/10

Exceptional

30 Jun 2022

Shoaib

Had an enjoyable stay, Great customer service

Had a great stay, Staff was very professional and accommodating. Highly recommended and I will stay again in future. Great work team!!

Partner

8/10

Excellent

20 Mar 2022

Verified traveler

Temiz ve merkezi konumda, yeni bir otel. Odalar yeterli buyuklukte. Personel nazik ve ilgili. Kahvalti tatminkar. Vale hizmetinden de memnun kaldim. Izmir'de rahatlikla kalınabilecek bir otel.

8/10

Excellent

13 Mar 2022

Verified traveler

Nice, very nice hotek

Очень симпатичный отель, в супер месте! Не понравилось то, что выход из туалета был прямо в зал с завтраками. И в то же самое время завтрака, уборщица мыла пол с хором.

Friends_and_family Family

8/10

Excellent

29 Jan 2022

Nergis

Tavsiye

Merkezi lokasyon, temiz ve rahat oda, kibar personel, yeterli kahvaltı, başarılı otopark organizasyonu, Covid tedbirlerine uyum. Odanın küçük oluşu kısa konaklamalar için hiç sorun değil.

Partner

6/10

Pleasant

22 Jan 2022

Kasra

Odaların duvarı ince

Mühit güzel ancak yan oda da kalanların konuşmalarına maalesef sabaha kadar kulak misafiri olduk en son 3. Şikayetten sonra gece 3te sustular, kahvaltı self servis değil, tek tabak kahvaltı veriliyor. görevli arkadaşların ilgisine söyleyecek bir söz yok, ellerinden gelen ilgiyi gösterdiler.

Friends_and_family Family

10/10

Exceptional

21 Jan 2022

John

Great hotel, great location and very helpful friendly staff. Very good value for money, I would highly recommend the Zeniva to anyone

Partner

10/10

Exceptional

13 Jan 2022

Karim

Très bon rapport qualité/prix

Très bon standing, bien situé, chambre confortable, bien équipé.

Friends_and_family Family

8/10

Excellent

05 Jan 2022

Fay

We loved the location, it was close to amenities and restaurants.
The room was very tiny and almost uncomfortable for 2 people.
The hot water would run after 10 minutes of running the tap.
The breakfast was very monotonous, cold eggs, cold and rubbery buns, 3 raisins, 2 pieces of walnuts, 1 dried apricots.
There was only one water bottle for the room, it did not make any difference how many people stayed there.
I look at these things as over and above services, how much does one bottle of water cost?

Leisure Partner

10/10

Exceptional

26 Dec 2021

Jeyran

We stayed at Zeniva in August 2021 and we were positively surpised by the quality of service at this hotel. The location was great, they served good breakfast, and the staff was really friendly and helpful. Would stay there again.

Friends_and_family Friends

10/10

Exceptional

26 Dec 2021

Alpay

Zeniva'da konaklama

Lokasyon muhteşem, İzmir'in tam merkezinde.
Sınırlı imkanlara sahip bir şehir oteli. Mümkün olduğunca temiz ve konforlu.
Kahvaltısı düzgün ama açık büfe değil, hiç patiseri ürünü sunmuyorlar. Kahve standart.
Elemanları güler yüzlü ve yardımcı. Teşekkürler.

Friends_and_family Friends

6/10

Pleasant

23 Dec 2021

Verified traveler

Maybe good once upon a time not now.

Very average hotel breakfast was very simple cups for tea always dirty put some effort in.

Friends_and_family Friends

10/10

Exceptional

03 Nov 2021

Mustafa Sener

Herşey gayet güzeldi, teşekkürler

8/10

Excellent

23 Oct 2021

Ercan

Location and surroundings

Location is good. But in busy days, the parking lots are limited. They somehow manage to fit your car around the hotel. There are good restaurants around. Staff is friendly. Price-wise I paid a bit more than average but the room size was worth of it.

Business Self

10/10

Exceptional

23 Oct 2021

Petar

Peaceful neighborhood. Quiet.
Lots of dining options. In the middle of everything.
The hotel itself offers EVERYTHING you might need during your stay.
THANK YOU ALL

Partner

10/10

Exceptional

18 Sep 2021

Iain

Very comfortable stay

Had a great one night stay at the hotel. Staff helpful and great to have parking. We were even upgraded. Bed comfortable and would recommend to other travellers

Partner

10/10

Exceptional

14 Sep 2021

Selin

Basarili

Otel gayet temizdi. Calisanlarin guleryuzlulugu kayda degerdi.

4/10

Poor

10 Sep 2021

Kristen

Don't stay here

The front desk scammed us with a taxi, negotiating for it to be higher even though we asked to not set a price and that the meter was fine.

We also choose this place because they said they had high-speed wifi for business travelers, but it was not good enough for working.

Business Partner

6/10

Pleasant

31 Aug 2021

Verified traveler

Güzel konum

Oteli 2.kez ziyaret ediyorum konum olarak harika bir yerde, merkezdeki her yere yürüme mesafesinde en büyük avantajı bu.Kahvaltı için ayrılan bölüm biraz ufak ve kapalı, Covid dolayısıyla bir seyreltme yapılmamış çok sıkışık bir ortamda aynı anda bir çok kişi ile kahvaltı etmek zorundasınız bu sebeple 2.gün kahvaltıyı otelde almayıp dışarı çıktık. Bir de odada klimayı açınca gelen bir sigara kokusu vardı gece rahatsız olduk.

Partner

8/10

Excellent

25 Aug 2021

ghodratollah

The location and friendly staff are a plus in this hotel .

Leisure Friends

10/10

Exceptional

22 Aug 2021

ezgi

Güler yüzlü personelleri ve anlayışlı kadroları ile çok memnun kaldım. Düğün öncesi çekimlerini suit odasında yaptırdım, çok keyifliydi alan ve ışık güzeldi.

Partner

8/10

Excellent

16 Aug 2021

Christophe

Très bel hotel dommage qu’il ne soit pas très bien Insonorisé. Très bon petit déjeuner. Jus de fruit en supplément 20 tl.
Proche du centre 10 minutes de marche. Bon rapport quqlité prix

Self

4/10

Poor

09 Aug 2021

Tugberk

Evcil hayvanla gitmeyin

Evcil hayvanla giden dostlara asla tavsiye etmiyorum. Rezervasyon yaparken net olmayan detaylar resepsiyonda soyleniyor. Ornegin evcil hayvanla sadece suit odada kalinabiliyor halbuki rezervasyon yaparken evcil hayvan secer Ek aratmaniza ragmen tum oda tipleri karsiniza geliyor. Ya da evcil hayvanla restorana inilmiyor. E odada nasil kaliniyor? Bir garip. Yoksa calisanlar nazik ve ote konumu cok iyi.

Friends_and_family Family

10/10

Exceptional

30 Jul 2021

Nigar

Highly recommended to stay

We stayed here second time. What we like the is the servise which is outstanding in this hotel. They have parking slots at the hotel for the residents and they manage the parking themselves. The room is quite big with comfortable bed and cosybathroom. We had a late flight and the resepcionist kindly agreed pronong our check out for one hour and keep our lagguage in the hotel until we take it.
The only very minor thing is breakfast, which was worse than previous time, but I believe that it was due to COVID 19 precautions.

Partner

10/10

Exceptional

29 Jul 2021

BASRI BAHADIR

Güzel bir butik otel..

Zeniva Otele ilk açıldığı zamandan beri defalarca geldim, çalışanların Güler yüzü hizmet kalitesi odaları gayet temiz bir otel Tavsiye edilebilir bir otel Fakat dikkat çekici şekilde otele yakışmayan tek şey kahvaltısı kahvaltısı o kadar kötü ki anlatamam yani 1 Yıldız Otel'de olmayacak bir kahvaltı var Acilen bunu düzeltilmesi gerekiyor Onun haricinde çok güzel bir otel

Business

10/10

Exceptional

28 Jul 2021

Verified traveler

Genel olarak iyi

Gayet yeterli ve temiz bir konaklama yaşadık. Konum olarak çok iyi fakat Balkon olmaması sıkıcıydı. Personel de güleryüzlü. Fiyatlandırma bir tık aşağıya çekilebilir.

Friends_and_family Family

10/10

Exceptional

19 Jul 2021

Paul

Izmir

The rooms in the Zeniva were very well presented and the staff were very efficient. All staff wore masks and covid precautions were very well observed. Parking is limited around the surrounding streets and we were asked to leave the car keys when staying so the staff could shuffle the cars around. The breakfast was disappointing. The breakfast advertised showed something very different to what was served. Breakfast was 2 buns, a boiled egg , 2 slices of cheese, a cherry tomato, half a roll of turkey, 2 walnuts a few pieces of dried fruit and a cup of cay in a paper cup. The breakfast never varied in our three day stay. Having some choice of breakfast (toast or cereals) would have been appreciated. There are many restaurants nearby but dont eat in any pedestrianised areas as begging is rife. The first evening we were interupted ELEVEN times in just over an hour. In most cases we were singled out as tourists and other tables were overlooked by the beggars. After that we ate indoors for the other nights. As I mentioned when we left the staff were very good but my overall impression of that area of Ismir wasnt good.

Partner

10/10

Exceptional

07 Jul 2021

Verified traveler

Excellent Hotel, very nice location.

Leisure Partner

10/10

Exceptional

30 Jun 2021

Charles

Great hotel in Izmir

Very clean, good Turkish breakfast. Rooms were comfy and staff was helpful when we needed to move the car early in the morning!

Partner

10/10

Exceptional

03 Jun 2021

Wayne

I’d Stay Again!

As good as it gets. Comfortable rooms and quiet. The staff very very friendly and helpful. Totally enjoyed it.

Friends_and_family Family

10/10

Exceptional

23 May 2021

Verified traveler

Hersey mükemmeldi. Çok güvenilir bir otel, personeli ve konumu çok çok iyi. Kesinlikle tercih edilmesi gereken bir otel.

Self

10/10

Exceptional

13 May 2021

Verified traveler

Great location, great service

Leisure Family

10/10

Exceptional

13 Apr 2021

Waffa

Zeniva Hotel review

Clean room

Quite area

Friendly staff

Deleciouse breakfast

The best service

Friends_and_family Family

8/10

Excellent

15 Mar 2021

Giorgio

Second time I stay here, good price/quality ratio.
Great location, good service, confortable.
All you need is there. When I am in Izmir I stay here.

Business

10/10

Exceptional

09 Mar 2021

Verified traveler

Her şeyden önce diğer yorumlarda da olduğu gibi hijyen vurgusundan başlamalıyım, otel kesinlikle pandemi sürecinde bu konuda gördüğüm en iyilerden, bu kıyasa uluslararası büyük zincir oteller de dahil. Konumu oldukça merkezi, otel yeni, temiz ve gayet güzel tasarlanmış. Tüm çalışanlar gayet güler yüzlü ve işlerinde titizler, özellikle Resepsiyondaki Bora Beyi güler yüzü, yardım ve çözüm odaklı yaklaşımı ve genel iletişim tarzı açısından özellikle ismini vererek anmak isterim. Bazı ufak tefek geliştirilebilir alanlar mevcut ancak bundan sonra kesinlikle İzmir'deki ilk tercihlerimin arasında yer alacak.

Business

8/10

Excellent

15 Jan 2021

Verified traveler

Breakfast was disappointing, such a tiny amount was given. It was during covid, however staff eventhough wearing masks put the plate in front of us and walked away quickly. We were not asked if we wanted tea or coffee, they just brought tea and a plate of food and we never we communicated with further.Desk staff were quite nice and helpful.

Leisure Family

8/10

Excellent

14 Jan 2021

Giorgio

Hotel location is very good and accessable even by car as they have valet free parking service.
Good quality/price ratio.
I didn't use other hotel services due to the Covid restriction then I don't know.

Business

10/10

Exceptional

08 Jan 2021

Silvia

Buen hotel en Izmir

Es un hotel muy cómodo y muy bien ubicado, el personal muy amable y atento, el desayuno algo escaso.

Partner

10/10

Exceptional

25 Dec 2020

Mohammed

Fabulous

I loved it and i wouldn't hesitate to do it again

Partner

10/10

Exceptional

25 Dec 2020

Mohammed

Fantastic

Was more than amazing and everything there was perfect

Partner

10/10

Exceptional

18 Dec 2020

Verified traveler

Konum ve servis açısından tercih edilebilir otel

Çok memnun kaldık otel ve çalışanlarından.

Partner

10/10

Exceptional

08 Dec 2020

Nadia

Very nice that they bring you breakfast. Nice location by lots of restaurants

Leisure Partner

6/10

Pleasant

20 Nov 2020

Sabri

Helt ok

Läget på hotellet var bra. Dock luktade rummet extremt mycket cigarett vilket vi påtalade efter att vi hade checkat in. Damen i receptionen sa att det inte kunde vara så eftersom rökning var förbjudet. När vi checkade ut dagen efter påtalade vi detta igen eftersom vi hittade en askkopp på rummet och då sa mannen i receptionen att rökning är tillåtet i rummen på den våningen vi blivit tilldelade och att vi borde ha frågat innan. Vi utgick ifrån att rökning inte är tillåtet och litade på att det damen i receptionen sa stämde. Jättetråkigt att få olika information av personalen.

Vi frågade om frukost och fick veta att vi borde ha anmält vilken tid vi vill ha frukost när vi checkade in men det fick vi inte information om vid incheckningen. Vi sa då till att vi gärna ta frukost på rummet 09.00. När frukosten inte hade kommit och klockan var 09.20 frågade vi efetr frukost och fick då veta att vi borde ha ringt. Mycket missvisande information som drar ner betyget annars var hotellet fint och läget jättebra.

Friends_and_family Family