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Pestana Douro Riverside Hotel

Porto and North of Portugal · Portugal

Avenida Escritor Costa Barreto, Nº60 , 4420-445View location

9.4/10Excellent377 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.6/109.6
Condition9.6/109.6
Amenities9.4/109.4
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  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Pestana Douro Riverside Hotel

Those staying at this accomodation may surf on the internet thanks to the Wi-Fi access ready to use on public areas. Pestana Douro Riverside Hotel does not offer 24-hour reception. The hotel may charge a fee for some services.

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With a stay at Pestana Douro Riverside - Preferred Hotels & Resorts, Lifestyle in Gondomar (Valbom), you'll be within a 5-minute drive of Bolhao Market and Porto Historic Center. This luxury hotel is 2.5 mi (4 km) from Ribeira Square and 2.9 mi (4.7 km) from Porto Cathedral.

Make yourself at home in one of the 165 air-conditioned rooms featuring minibars and LCD televisions. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 10074
  • Minimal age
    18
  • Optional fees
    • Covered self parking fee: EUR 20 per day
    • Pet fee: EUR 25 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    French

    Spanish

Nearby attractions

Gardens of Nova Sintra 2 km / 1.2 mi
Porto Historic Center 3.3 km / 2.1 mi
Ponte Infante D. Henrique 3.5 km / 2.2 mi
Porto Coliseum 3.6 km / 2.2 mi
Garden of St. Lazarus 3.6 km / 2.3 mi
Church of Saint Ildefonso 3.7 km / 2.3 mi
Majestic Café 3.7 km / 2.3 mi
Chapel of Souls 3.8 km / 2.4 mi
Praça da Batalha 3.8 km / 2.4 mi
Dragao Stadium 3.8 km / 2.4 mi
Bolhao Market 3.9 km / 2.4 mi
Ribeira Square 3.9 km / 2.4 mi
Dom Luis I Bridge 3.9 km / 2.4 mi
Guerra Junqueiro House Museum 4 km / 2.5 mi
Porto Cathedral 4 km / 2.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wi-fiExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    Pestana Douro Riverside Hotel

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRANDRoom • GRANDROO.GD

    Photos are not available for this room type.

    Pestana Douro Riverside Hotel

    Room GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Pestana Douro Riverside Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE WITH VIEWSRoom • DELUXE WITH VIEWSROO.DX-WV

    Photos are not available for this room type.

    Pestana Douro Riverside Hotel

    Room DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Pestana Douro Riverside Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Pestana Douro Riverside Hotel

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Pestana Douro Riverside Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    Pestana Douro Riverside Hotel

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Pestana Douro Riverside Hotel

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Pestana Douro Riverside Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RIVER VIEWRoom • RIVER VIEWROO.RV

    Photos are not available for this room type.

    Pestana Douro Riverside Hotel

    Room RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Pestana Douro Riverside Hotel

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH VIEWSJUNIOR SUITE • WITH VIEWSJSU.WV

    Photos are not available for this room type.

    Pestana Douro Riverside Hotel

    JUNIOR SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Pestana Douro Riverside Hotel

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Pestana Douro Riverside Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Pestana Douro Riverside Hotel

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Pestana Douro Riverside Hotel

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Pestana Douro Riverside Hotel

9.4
Excellent
377 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.6 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
15 Jul 2026
Martin
Nice hotel, very clean and really helpful team. Room view was amazing overlooking the river.
Partner
10/10
Exceptional
29 Jun 2026
Mark
Wonderful staff etc.
Friends
10/10
Exceptional
28 Jun 2026
Jeff
Staff was great. Especially the pool bar staff.
Self
10/10
Exceptional
20 Jun 2026
marc
What a lovely place to stay. The terrace, overlooking the river, was the perfect place to enjoy a leisurely breakfast. Breakfast itself provided and excellent selection too.
The staff were very attentive, helping us get connected to their Internet and quickly replacing a malfunctioning kettle in the room. They were also very efficient when it came to getting a taxi or making reservations at restaurants.
We would certainly stay here again if we came back to Porto.
MS
Family
10/10
Exceptional
13 Jun 2026
Ana E
We absolves this hotel! Excellence in just about everything. Great breakfast buffet, great service, ALL STAFF very, very hospitable, unbeatable location!! At our arrival we went to have dinner at the restaurant. While my husband went to use the restroom I let the waiter know it was our wedding anniversary and I asked if we ordered dessert they would be willing to plate it in a special way. He said yes, but when dessert came they outdid themselves! It was a dessert for two or delicious tiramisu with little lit candles and two glasses of champagne!! And all of that compliments of the restaurant for being our anniversary!! We will definitely come back and recommend this beautiful hotel.
Partner
8/10
Excellent
06 Jun 2026
Sonia
Great hotel with a great location and one of the best views to Douro River and Porto.
Partner
10/10
Exceptional
01 Jun 2026
Salima
This is a very beautiful hotel. This is my second time coming to this property. If you get a high floor corner room the views are exquisite.
Family_with_children
10/10
Exceptional
20 May 2026
JAMES FOSTER
The bar and reception where the best and the parking was perfect was easy to utalize also im already planning another trip there
Family
10/10
Exceptional
16 May 2026
Julie
Great staff all willing to help and support in all aspects of our stay fantastic room with riverside views
Partner
8/10
Excellent
07 May 2026
Matthew
This was a very nice hotel on the banks of the Douro river, excellent restaurant with delicious Portuguese wines. My only complaint is that the restaurant doesn't open until 07:30 for breakfast so I was offer a reception breakfast which truly terrible. Plastic long life white bread, processed ham and cheese and sugary snack, and terrible coffee. Shame as that's what I remember but otherwise was excellent.
Self
10/10
Exceptional
30 Apr 2026
Benjamin
Very nice. Comfortable rooms and convenient to Porto.
Partner
10/10
Exceptional
29 Apr 2026
Michael
Brilliantly stocked
Partner
10/10
Exceptional
28 Apr 2026
Terri
The view of the river was amazing. It was also nice being next to the boardwalk and out of the main city center. Very relaxing location.
Partner
4/10
Poor
10 Apr 2026
Elsa
Air conditioning was not working at times,
Partner
10/10
Exceptional
16 Mar 2026
Ying
Beautiful property and top notch breakfast
Family
10/10
Exceptional
04 Mar 2026
TIMOTHY
Great staff, safe and quiet!

Partner
10/10
Exceptional
21 Feb 2026
Le
Super good
10/10
Exceptional
06 Feb 2026
Adefolahan
Everything is superb 👌
Friends_and_family Family
10/10
Exceptional
08 Jan 2026
Axel
Great service
Great location
Great experience
Leisure Family
10/10
Exceptional
01 Dec 2025
Barbara
Staff were the best!!!
Leisure Partner
10/10
Exceptional
17 Nov 2025
Terry
Excellent new facility with fine river view. Great staff, excellent service and delicious morning buffet.
Leisure Partner
8/10
Excellent
11 Nov 2025
Gabrielle
Hotel was ok
Leisure Family
8/10
Excellent
26 Oct 2025
William
This a classic case of architectural form over function. The hotel is a beautiful restoration of a riverside In
10/10
Exceptional
18 Oct 2025
Manubhai
Very good location and great start to the day with beautiful views
Leisure
6/10
Pleasant
03 Oct 2025
Barbara
The property was lovely and the room had a great view of the river. However, the hotel was so preoccupied with conserving energy that we were not really in control of the room's temperature. The AC would not go below a certain temp setting (and the weather was warm) and it went off altogether every time we stepped out on the terrace. We will not stay there again.
Leisure Partner
6/10
Pleasant
02 Oct 2025
Christopher Andrea
The hotel it self was great however the service and meal in the restaurant was excellent the first night, however on the second day breakfast was ok dinner on the other hand was awful between badly behaving chid and poor service ( ordered drinks which we had to flag down the hostess for after waiting patiently for 20 minutes, and then having the meal served after which the drinks finally came. My wife's fish was over cooked as was my pork tenderloin, could not catch anyone's eye so we left. We eat breakfast in the morning and eat elsewhere for our last day. Would not recommend to our friends to eat there.
8/10
Excellent
27 Sep 2025
Anthony
Great location with wonderful water view and pool.
Business_and_leisure Partner
10/10
Exceptional
23 Sep 2025
Deborah Dianne
They were helpful, welcome gift, clean, answered all our questions; clean, quiet - one of the best places we have been in. Thank you!
10/10
Exceptional
17 Sep 2025
giovanni
No where to go far from
Everything
.to noisy in lobby people chat endlessly
Hard to get a place to sit in lobby it’s to small
If you check k in early you wait hours to get your room
Leisure Partner
8/10
Excellent
15 Sep 2025
Melinda
Beautiful view from the balcony. Treats in the fridge were a nice surprise. Very friendly and helpful staff. Location is quiet but far from the Porto & Gaia activities
Leisure Family
10/10
Exceptional
12 Sep 2025
Janine
Staff very helpful
10/10
Exceptional
05 Sep 2025
Melissa
Everything was just perfect
Leisure Partner
10/10
Exceptional
04 Sep 2025
Rohan
Shower floor was slippery due to very smooth surface
Leisure Family
10/10
Exceptional
24 Aug 2025
Tegwen
Location is amazing. Staff very helpful. Pool and all amenities wonderful.
Leisure Family
6/10
Pleasant
22 Aug 2025
Elisabete Fatima
The property it’s beautiful, but needs more attention to the need more attention to the cleaning
Leisure Family
10/10
Exceptional
16 Aug 2025
Francony
Perfeita estadia
Partner
10/10
Exceptional
06 Aug 2025
Simon
We loved everything about this stylish hotel!! Pool was fabulous and breakfast was wonderful. We had a fantastic few days there and would definitely come back and will recommend it to anyone coming to Porto.
Leisure Family
10/10
Exceptional
26 Jul 2025
Peter
Truly Great hotel and very welcoming staff, only downside you need to get an Uber to go anywhere, so set up a ride account before you get there.
Leisure Partner
10/10
Exceptional
22 Jul 2025
Nicole
Gorgeous property. Not much around it but worth it for the views.
Business_and_leisure Family
10/10
Exceptional
20 Jul 2025
Scott
A great place to stay with free parking only a few minutes from the bustle of Porto.
Leisure Family
10/10
Exceptional
19 Jul 2025
Courtney
Property was beautiful
Leisure
4/10
Poor
16 Jul 2025
SCraig
Beds were brutal. Need to be replaced. Hard and decided. Worse sleep in 20 yrs.
Leisure
10/10
Exceptional
05 Jul 2025
Angela
Most beautiful views. Friendly, helpful, attentive staff. Excellent food choices and buffet. Free breakfast every morning was a big plus to start our day. Highly recommend.
10/10
Exceptional
01 Jul 2025
Shannon
Staff service was amazing. Free upgrade, early check in, assistance with bags… just really great from beginning to end.

My only complaint is the person who cleaned the room turned off our AC and opened the balcony door on a 95 degree day. This not only took more than 24 hrs to fully cool back down (the ACs don’t work great there) but actually consumes more energy than leaving it on.
Leisure Partner
10/10
Exceptional
22 Jun 2025
R
Really nice pool area overlooking the river. Not much within walking distance, but Ubers were quick and cheap. Nice service around the pool, although a little slow at times, made up for by the friendly staff.
Good breakfast options and a wonderful seating area hovering over the edge of the river.
Gym was small, but some free weights and modern cable machine.
Self
10/10
Exceptional
21 Jun 2025
Geoffrey
y although they
10/10
Exceptional
20 Jun 2025
Robert Lawrence
Potent air conditioning, clean tidy elegant and well put together, the bar and restaurant staff were superb
Leisure Family
10/10
Exceptional
14 Jun 2025
Dan
Clean, spacious, excellent gym, very close to the ocean.
Leisure Family
2/10
Poor
13 Jun 2025
Arvind
Property room had a view of a wall
8/10
Excellent
12 Jun 2025
Nancy
Good
Friends_and_family Family
10/10
Exceptional
12 Jun 2025
Pamela
Roof top bar not open a long walk to get a cold drink around the pool lack of staff visabilty .Beautiful hotel and veiws
Leisure Family
10/10
Exceptional
07 Jun 2025
Ramon V
Beautiful views on the river with great food and outstanding breakfast.
Leisure Family
10/10
Exceptional
02 Jun 2025
Christopoher
Beautiful place and and staff.. very happy with our stay
Leisure
2/10
Poor
27 May 2025
Kevin
We stayed one night in the hotel. It was not suitable for my mobility impaired mother, so well before checkout time we asked for a refund for the remaining two days. We checked out and did not stay the remaining two days, valued over $900. They had zero sympathy for this, and outright refused a refund. Expedia tried to collect the money, and again they refused. I asked for the Front Office Manager's email, and was given a fake email address that is bouncing.

Additionally, this hotel was terrible. The price paid was $450/night. For that price you can get a much better hotel. Don't be fooled by the \"5 star\" rating, it is not real. The \"bar\" is basically a cafeteria, the pool bar is generally closed, there are no plants or anything by the pool, the rooms are extremely small, and the service was no where near 5 star. You are just paying for the view, and there are other hotels that have views also, but are MUCH better. I.E. Yeatman, which was also $450/night. Total ripoff, and just terrible how they treated my mother.

Leisure Family
2/10
Poor
24 May 2025
Adam

Dishonest, disorganised, disappointing.

We arrived at 3:00pm which is the agreed check in time. Only to be told that a guest had been ill in the room and that the room wasn’t ready. We were offered a downgrade or somewhere to wait in the meanwhile.

While we waited around the pool for a number of hours it because apparent that a number of guest had been told the same “story”.
Our room was finally available to access at 7:00pm.
No offer of compensation, curtesy drinks… nothing!
I was staying at the hotel with my dad, spending some quality time together since I lost my mother, his wife of over 40 years just a few months prior.

So to say it’s left me feeling disappointed is an understatement.

Sad really because the location, room and some of the staff were amazing. I’d guess the management a probably running the hotel short staffed.
Friends_and_family Family
8/10
Excellent
04 May 2025
Laura
Only one night but really enjoyed it.
10/10
Exceptional
04 May 2025
Emily
Really great. Staff is nice. Rooms have drinks. Breakfast is free. The lunch and dinner is not my favourite. Better to go outside for that. The rooftop pool is amazing barely anyone there too. You do have to take Uber to get into the city, but only cost around five euros.
Leisure Family
10/10
Exceptional
25 Apr 2025
Armando
Great staff, beautifully location
Leisure Partner
10/10
Exceptional
22 Apr 2025
Mina
Amazing place and great relaxing location on the river. The staff were very nice and very helpful. The room was great and the place was clean and cute. The restaurant was amazing. They have outside seating overlooking the river. We loved our stay.
Leisure Family
10/10
Exceptional
11 Apr 2025
Mary
The view of the Duoro River from all of the rooms and the lovely outdoor space was outstanding. The walking trail alongside the river was easily accessible. I wished we had a longer stay at this wonderful location.
10/10
Exceptional
08 Apr 2025
Salima
The rooms were beautiful and the views off the balcony were stunning
10/10
Exceptional
07 Apr 2025
Mary
Great hotel, facilities and staff. Definitely a revisit.
10/10
Exceptional
02 Apr 2025
Murat
No
10/10
Exceptional
23 Mar 2025
Verified traveler

Excellent Stay

Excellent hotel along Douro River.
Friends_and_family Family
10/10
Exceptional
17 Jan 2025
Peter
Everything was perfect and the staff is very friendly, helpful and professional. Thank you!
Business_and_leisure
10/10
Exceptional
31 Dec 2024
Xin
the hotel is right by the river and our room has beautiful view. it's in a very quiet area but we didn't have much time to explore.
Leisure Family
10/10
Exceptional
27 Nov 2024
Jessica
Amazing hotel! The hotel itself is gorgeous and just outside the city so it is quiet and less busy than downtown. The restaurants were fantastic too.
Leisure Friends
10/10
Exceptional
02 Nov 2024
Beth
Really nice rooms that have everything you need. The property is beautiful but it’s a little difficult to get around to the different areas. Outside areas are very nice with great views.
Leisure Family
10/10
Exceptional
17 Oct 2024
Myrna
Away from main Porto city but close enough. Easy to park in the area. Enjoy the buffet breakfast. Rooms are spacious, clean, modern and great views of the city. Staff friendly and helpful. I recommend this hotel.
Leisure Family
10/10
Exceptional
08 Oct 2024
Lina
Love this hotel!
Leisure Partner
10/10
Exceptional
07 Oct 2024
Renee
Breakfasts were delicious and personnel was helpful
Leisure Family
4/10
Poor
28 Sep 2024
Andrew
Nonfunctioning air conditioning,
Noisy from people walking along the river, concert was being held at 1130pm in the conference room and could be heard from our room
Leisure Partner
10/10
Exceptional
26 Sep 2024
Navid
Great Overall Experience.
Friends_and_family Friends
8/10
Excellent
23 Sep 2024
BRIAN
Nice building with great views and faculties. Staff was very helpfull
Leisure Partner
8/10
Excellent
19 Sep 2024
Liam
This hotel is a renovated perfume factory, very cute with good access by car to main attractions Porto (or a 55 minute stroll).
Leisure Partner
8/10
Excellent
18 Sep 2024
Donna
The room was simply beautiful and the views from the balcony were absolutely fabulous. The hotel boasted fantastic amenities such as indoor and outdoor pools, a games room, and a gym that were all well-maintained and enjoyable to use.

One aspect of this hotel that stands out is its secluded location. While this may require additional transportation costs to reach the heart of Porto, the upside is the serene and peaceful environment the hotel offers. It was a delight to come back to a quiet place after a day of exploring the city, where one could relax on the balcony and admire the twinkling lights of Porto and the river.

However, there were some downsides to consider. One notable point was the limited dining options due to the hotel's location. The buffet dinner priced at €35 per person seemed steep compared to the value it offered. Additionally, the absence of a stocked mini bar with complimentary water or other beverages was a disappointment.

Although the toiletries provided were of good quality, the absence of hair conditioner was a let-down. It would be beneficial for the hotel to consider adding this item to enhance guests' experience.

In conclusion, I would recommend this hotel if you seek a peaceful retreat away from the bustling city center of Porto.
Leisure Friends
10/10
Exceptional
13 Sep 2024
Bernice
We truly enjoyed our staff. Staff were awesome. If you need something do not hesitate to ask. We would stop in the bar at night after a long day and the bartender would make a beautiful cappuccino. Be sure to get a room with a balcony and enjoy the morning river views.
Leisure Partner
10/10
Exceptional
12 Sep 2024
Jamile
Although it looks dated but was clean convenient and confortable
10/10
Exceptional
11 Sep 2024
Adelaida
No comment
Leisure Friends
10/10
Exceptional
10 Sep 2024
V Raju
Nice property overlooking the river
Leisure Family
10/10
Exceptional
06 Sep 2024
Jamile
Very nice dreamy location
Leisure Family
10/10
Exceptional
05 Sep 2024
Fadi
Excellent service and amenities. Very nice property with beautiful views.
6/10
Pleasant
05 Sep 2024
Briannah
Rooms are small. The experience was not the best, I wouldn’t stay here again.
Partner
10/10
Exceptional
29 Aug 2024
Cristian
The best. Amazing
Leisure Partner
10/10
Exceptional
29 Aug 2024
Lucilia
Parking on site is €15
10/10
Exceptional
14 Aug 2024
Anabela
perfect hotel
Leisure Partner
8/10
Excellent
05 Aug 2024
Juan
Away from the downtown crowds right by the Duoro, great breakfast buffet and restaurant.
Leisure
10/10
Exceptional
27 Jul 2024
Carlos
Perfect view! Excelent staff. Just Wow
Leisure Family_with_children
10/10
Exceptional
21 Jul 2024
David
Great well located
6/10
Pleasant
08 Jul 2024
Farah
Nice location. Room cleanliness was not good. Spacious rooms. Restaurant timings not great. Staff friendliness not great.
Friends_and_family Family
10/10
Exceptional
05 Jul 2024
Simon
.
Leisure Family
10/10
Exceptional
02 Jul 2024
Keren

Great hotel

Great hotel, lovely view and very nice staff. No complaints and would definitely recommend staying here.
Partner
10/10
Exceptional
28 Jun 2024
Melinda
Great place to stay. Clean and comfortable rooms with great amenities
Partner
10/10
Exceptional
15 Jun 2024
Ceri
Really fabulous property, a bit further out but so relaxing, great rooms, lovely balcony, loads of places to sit and watch the world go by. Couldn’t fault it, if they had a shuttle it would be perfect
Leisure Family
6/10
Pleasant
12 Jun 2024
john
very inflexible check out
Leisure Friends
8/10
Excellent
27 May 2024
stuart
Beautiful hotel with riverside view .
Hotel is 1 hr walk from historic center .
Staff in hotel restaurant were not friendly .
I would recommend a hotel in historic area
6/10
Pleasant
22 May 2024
Radhakrishna
Overall the experience is good, but no iron board and iron box in the room, sometimes the bathroom smelling bad .
Leisure
4/10
Poor
12 May 2024
FERNANDO
Is a 5 stars hotel to charge but is not complying with the standards of 5 stars hotel. Maybe a 3 stars in quality of the service.
Place view is beautiful and rooms and comfortable. The people in general are great and helpful.
The problem for me is lack of good management.
Not the same as the other Pestana group hotels.
Very disappointed of the hotel. Will never recommend and surprise to see a 4.7 rating in the reviews.
Summary. Is a 3 stars hotel with prices of a 5 stars hotel
Leisure Partner
10/10
Exceptional
16 Apr 2024
Julia
Wow what a hotel outside the city stunning views of the river amazing pool and hotel employees all so helpful friendly couldn’t do enough. Went slightly out of season so not all facilities such as roof top bar available but didn’t soil the use of the hotel will definitely return and you can walk into Porto so good exercise cab only €8 away from the hustle and bustle of the city allowing you to chill out as well.
Leisure Friends
10/10
Exceptional
15 Apr 2024
Brian

Fun Trip

Outstanding
Partner

Location & surroundings

Pestana Douro Riverside Hotel
Avenida Escritor Costa Barreto, Nº60 , 4420-445, Porto, Portugal

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Pestana Douro Riverside Hotel

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