Name: The Mariner Resort Cape Cod By The Red Collection
Address: Ma-28, 573, West Yarmouth, 02673, US

10/10

Exceptional

23 Jul 2026

Xiaoxue

An excellent experience; I will stay there again in August.

10/10

Exceptional

20 Jul 2026

Jessica

AC worked well. Nice outdoor pool. Nice place to stay at the Cape for a night. Better then a typical motel.

Partner

6/10

Pleasant

20 Jul 2026

Patricia

There was black mold on the ceiling of the shower and spots where the paint/plaster was damaged and/or peeling. There was a hole in the bedroom wall where it looks like someone punched through it. There were stains on the bathroom and bedroom walls throughout. The room smelled a bit musty, like the smell of damp towels left too long. The mattress was SO hard and the pillows were terrible - very hard, like they were old and had been laundered and dried too many times. Breakfast wasn't great. Stick to the toast, cereal and yogurt. The \"omelettes\" all looked like they came from powdered, reconstituted eggs.

Partner

8/10

Excellent

18 Jul 2026

Chantel

Front desk guy was great front desk lady not so nice overall my family had an amazing time .

Family_with_children

6/10

Pleasant

18 Jul 2026

Zara

Overall hotel met our needs for a place to stay last minute, but beds were very uncomfortable.

Family_with_children

10/10

Exceptional

18 Jul 2026

dave

Good breakfast a lot of choices

10/10

Exceptional

17 Jul 2026

lisa

Very clean with friendly staff
Breakfast was great choices but rude travelers wipe out the food like hoarders. Maybe breakfast room should be supervised. Clean pools. We had a great stay!!

Friends_and_family Family

8/10

Excellent

16 Jul 2026

Rebecca

It's cheap for a reason. We liked the location, less than 2 miles to several beaches, lots of restaurants, the water park was across the street. Mini golf not far. We liked being on the first floor and being able to park right outside our sliding glass doors. That was really convenient.
This is one of those places that's fine if you're squinting. There are holes in the walls and carpets. The room is always kind of damp, even with the AC on. The free mini golf was just funny, you can't take it seriously (fountain in the middle that doesn't turn on, holes and bumps on the course). It was good practice for actual mini golf. The outdoor pool looked like they hadn't vacuumed and the indoor pool was heavy on chlorine. But I actually really liked the outdoor pool seating. It was a nice place to hang out as an alternate to the beach.
Breakfast was meh. But I guess better than nothing. They had pre-packaged muffins, bagels, bread, yogurt, juice and coffee. The highlight was the waffle maker. (There's a great donut place across the street and delicious bagels within a mile, so we did that too.)
It got the job done. The staff were nice.

Family_with_children

10/10

Exceptional

16 Jul 2026

John

A very clean and well run motel. Help staff was excellent, rooms were clean and we didn't use the pools although they looked well kept. Already booked another stay next month!

Partner

10/10

Exceptional

16 Jul 2026

Paul

We stay at the hotel every summer. The staff is friendly; the hotel is clean and cozy and located right near everything. We love the breakfast, the pools and the mini golf course on the property. We highly recommend this hotel.

Family_with_children

4/10

Poor

16 Jul 2026

charles

Nothing was good about this staying. No assistance at all from the staff, breakfast was terrible, broken screens, and definitely a neglected place!

Partner

8/10

Excellent

15 Jul 2026

Claire

Rooms are nice but bathrooms are so small and outdated

Family

8/10

Excellent

15 Jul 2026

Kathy

The rooms were spacious and fairly clean..there is outside and inside pool..the breakfast area was very small..and sadly one family with a lot of kids took over the waffle maker and bagel toaster the entire time breakfast was avail from 730-930 every day we were there, 4 mornings...so no one else could enjoy hot breakfast..someone should have said something to that family besides the guests who did! Besides that the staff was very nice and accommodating!!

Family_with_children

4/10

Poor

14 Jul 2026

Tetsuro

Disappointing Stay – Not Worth the Price

I was disappointed with my stay at Mariner Resort.

When I checked into Room 150 on the first floor, the room had a very strong chemical/disinfectant smell that was unpleasant. I also noticed that the carpet around the air conditioner was soaking wet, apparently because the AC unit was leaking water onto the floor. In addition, the screen door leading to the courtyard was completely broken.

I asked the front desk to move me to another room because of the smell and the wet carpet. The room change was handled quickly, which I appreciated. However, there was no apology or acknowledgment of the inconvenience, making it seem like these problems were routine.

The complimentary breakfast was below average. It included bread, bagels, muffins, yogurt, and scrambled eggs, but there was no bacon or sausage. The coffee was also disappointing.

If this had been an inexpensive motel, I would have been more understanding. However, considering the price I paid, I expected much better room maintenance, facilities, and customer service. Despite its name, Mariner Resort felt much more like a large motel than a resort.

The location is convenient for exploring Cape Cod, but overall I do not feel the accommodations and service provided good value for the price.

Friends_and_family Family

2/10

Poor

12 Jul 2026

Kelly

We have stayed at this property annually for our cape cod vacation and have always had a wonderful experience. Unfortunately it seems there may have been a change in management. Room was twice the cost as previous years. Our bathroom door was broken so was the hair dryer and we quite literally stuck to the carpeted floor. And to end our not so great stay. The continental breakfast has always been a selling point and a wonderful way to end our vacation but it is advertised that there are large amount of options. There used to be bacon, fresh eggs , sausage, multiple cereal options. This morning there were egg pucks and a mini waffle maker. Sadly there is no longer a protein option no meats no cheese. We did ask about the ADVERTISED breakfast and were told rudely what you see is what you get. This stay had become a tradition in our family but sadly with this experience we will be staying somewhere else next year. I won't even get into the group of ladies camped out in the hot tub for hours watching a soccer game in its entirety. While others waited to use it. I've never had an experience like this anywhere ! The young lady ( at night) at the front desk was the only pleasant part of this stay.

Family_with_children

6/10

Pleasant

11 Jul 2026

Erica

Both pools are cold and dirty. All the pool ladders have rust on them. The jacuzzi is dirty and rusty. There’s also a broken rusty sign just leaned against the wall of the jacuzzi. All the rooms have rust. My room was damp the entire stay, (not sure if it’s because my room was next to the pools). I had to wash my clean clothes when I returned home because they were damp. I think the price of this hotel should be under $100. The hotel has potential but needs a lot of repairs.

Family_with_children

10/10

Exceptional

11 Jul 2026

Elaine

We enjoyed our stay at The Mariner so much that we reserved the same room for next summer! Even added a few more days!
Great staff, clean rooms, and only steps from our room to the outdoor pool.
Thank you everyone for a wonderful stay!

Friends_and_family Friends

8/10

Excellent

10 Jul 2026

Elena

It was good for the price.

Family_with_children

6/10

Pleasant

07 Jul 2026

Orquidea

The hotel was clean, attractive and in a nice area. The breakfast was not as one would expect. there was enough one could choose. we did not go after the first day. The mattress was not comfortable.

Friends_and_family Family

4/10

Poor

07 Jul 2026

Raymitza

It’s good for 1 night other than that the place needs to be updated.

Family_with_children

8/10

Excellent

04 Jul 2026

Timothy

The room and property were clean. Some of the property could use some updating. The pool was nice but the water lookec a bit cloudy like it could have used a cleaning. The main issue was there was several parties going on due to the holiday but they lasted well into the early morning and we're quite loud. We were on the first floor and could hear quite a bit of noise coming from the floors above.

Partner

6/10

Pleasant

04 Jul 2026

Mainak

It’s an ok hotel. Staff and amenities ware very ordinary.

Family_with_children

10/10

Exceptional

04 Jul 2026

David

All

Partner

2/10

Poor

03 Jul 2026

Patrick

Room was dirty, cobwebs, bugs, torn screen door simply lets more bugs in, room had musty odor, mold/rotted wood.

Self

8/10

Excellent

30 Jun 2026

Kathleen

The breakfast was pretty good: eggs and sausage links one morning - just eggs the next. Also had bread, English muffins, and bagels. Waffle maker was fun but the line was long to get to use it.

There was a hole in in the wall in our room and staff was completely uncovered when we brought it to their attention. Room was a good size, but beds weren't comfy. Everything seemed clean in the room. Air conditioning was powerful but loud.

The indoor and outdoor pools were fantastic. We didnt get to use the mini golf course, but it looked great. Small plays etc in the yard is nice for younger kids.

Location was good - easily get to many places and lots of restaurants nearby.

Family_with_children

2/10

Poor

30 Jun 2026

Tehreem

do not stay here.

Partner

10/10

Exceptional

29 Jun 2026

JENNIFER

It was our anniversary and wanted some place reasonable and located not far from the beach and shops. The hotel was nice. Beds were good. We had a walkout room right to the pool.
Only thing missing was a microwave in the room.

Partner

10/10

Exceptional

28 Jun 2026

Karen

Clean room, great staff, breakfast was actually pretty solid

Family_with_children

6/10

Pleasant

28 Jun 2026

Crystal

There were a lot of good reviews so I expected more. We only stayed for two nights, but after the first night, we asked to move to another room, because my daughter and I were all stuffed up the next day. Perhaps the mold in the bathroom? Or maybe it was a pet room? We did hear a dog outside in the hallway. Our second room was better but not without flaws. The place needs serious updates and repairs. No one ever removed the big bandaid stuck to the wall next to the hot tub. Definitely had to take a shower after! It was there when we arrived and still there when we left! Needless to say we didn’t go in either pool. If I could see many things, I can only imagine what I couldn’t see. The staff were nice. And tried to be helpful. No complaints with them. Breakfast was lacking… the line for the waffles was so long because it’s the only good thing there. No meat, just circular scrambled eggs. We didn’t even eat it the first day. We went to Dunkins! Maybe they are short staffed as many are but I will stick to chains going forward. You know what you are going to get. There is a certain level of standards that need to be met. Just disappointed.

8/10

Excellent

28 Jun 2026

Emily

Rooms was clean. Bathroom was small with just the tub/shower and toilet, but the sink outside the bathroom was convenient for multiple people to cycle through ablutions unhindered.

Friends

10/10

Exceptional

28 Jun 2026

Sarah

The hotel was nice and within walking distance of stores and restaurants

Family_with_children

2/10

Poor

25 Jun 2026

Patricia

Rooms were dirty, flies entered through a broken sliding door. The pillows and towels need to be replaced. 3 out of 4 pillows stained. even with moving room that did not help.

Partner

2/10

Poor

22 Jun 2026

Ellen

The hotel and room were extremely dirty.. didn’t even end up staying the night.

Self

8/10

Excellent

21 Jun 2026

Larissa

Good hotel, clean rooms, friendly staff, and a pleasant stay overall. We enjoyed our time here and would recommend it to others.

Partner

6/10

Pleasant

17 Jun 2026

Chris

Xyz

Partner

4/10

Poor

13 Jun 2026

Sonia

En recepción. Muy pobre resivimiento y salida la recepcionista. Ni los buenos días que pena porque la habitación estaba muy limpia Felicidades Houskeeping muy. Bien su trabajo limpio

Partner

10/10

Exceptional

12 Jun 2026

Sandy

It was amazing! Very good breakfast. Enjoyed the hot tub and swimming pool.

Friends_and_family Family

8/10

Excellent

11 Jun 2026

Doreen

Good serviceable hotel, just stayed one night

Partner

6/10

Pleasant

09 Jun 2026

Marie

The first night was not quiet, because my neighbors were very noisy but nobody intervened to quiet them . Beside that, everything was perfectly good.

6/10

Pleasant

07 Jun 2026

Paul

Room was cleaned every day. A little dated. The staff was ok not very attentive. The breakfast was basic bagels muffins waffles. No fruit no eggs. Overall it's a Motel that is mediocre but priced for that. Ok for a few nights.

Partner

4/10

Poor

07 Jun 2026

Cheri

This place needs an overhaul. Screen door off the hinges. Bathroom door almost split in half. They also do not allow you to change your reservation. I accidentally book for the wrong day. Had to cancel and eat the cost. Then re book.

Partner

8/10

Excellent

06 Jun 2026

Gary

Old Property but in good location

Partner

8/10

Excellent

03 Jun 2026

Omar

Clean room, comfortable bed, clean pool and jacuzzi. Staff was helpful.

Family

10/10

Exceptional

31 May 2026

Erin

Staff was very nice and pleasant. Quick and easy check in. Room was clean. The kiddo really enjoyed the pool. Walking distance to everything we wanted to do. Would book here again!

Family_with_children

6/10

Pleasant

27 May 2026

John

Told front desk about maintaince issue and they did not take steps to resolve the problem after two days.

8/10

Excellent

26 May 2026

Thelma

Clean room, hot tub, I have an issue with the Guests upstairs and I call the front desk and they resolve, thank you guys .

Partner

8/10

Excellent

19 May 2026

Kerry

Good value. The included breakfast is a bonus.

10/10

Exceptional

18 May 2026

Teresa

Everything was great!!

Partner

10/10

Exceptional

14 May 2026

Jonatas

Breakfast staff must to be waiting close the breakfast at 9:30. I went to have my breakfast at 9:20 and no breakfast.

Partner

8/10

Excellent

10 May 2026

Sergey

Room was clean and quite comfortable. Staff was very polite and helpful.
Breakfast selection is very limited.
The soundproofing is poor.

Family

6/10

Pleasant

07 May 2026

Donna

No daily housekeeping service and when asked to have clean towels delivered they never were

Partner

4/10

Poor

02 May 2026

Adam

The pictures online did not do it justice and I feel like the reviews have been made up by the company, the outside front looks beautiful but when you get around the back it’s in rough shape . The pool and hot tub we foamy brownish and you couldn’t even see the bottom, we decided to use the room tub since that was a bust and the tub wouldn’t hold water , the bathroom door wouldn’t close and the towels didn’t smell very clean to the point we just air dried. The exterior sliding door screen was not usable just leaning against the building and the actual slider didn’t even lock, we had to put a block in it. The staff was nice and the breakfast was ok but everything else was probably one of the worst I’ve ever stayed at and I reached out to them and they only offered about the equivalent of half a nights stay in the future. I definitely would not recommend this place .

Partner

6/10

Pleasant

01 May 2026

Theodore

The place looks nice from the outside, however the interior shows a lack of long- term maintenance. Fixtures are old, sliders are broken and place has a musty smell to it. When we left our room in the morning the was a strong smell of \"pot\" in the building along with several young men smoking in the parking lot.
The place was OK for a short stay by a couple of adults, but I would not recommend it for a family with children.

Partner

10/10

Exceptional

27 Apr 2026

Joseline

A wonderful stay! Everything was cleaned & staff was helpful.

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Petra

Our 5-night stay at the Mariner was perfect: a large room with comfy beds, a small refrigerator and coffee machine, heat and AC, and a nice hot shower at the end of a long day of hiking. A generous breakfast buffet started us off each morning! The staff was professional, friendly and helpful. Grateful to have had such lovely accommodation for a Cape Cod Spring getaway.

Friends_and_family Friends

4/10

Poor

23 Apr 2026

Jennifer

We left a day early because I just didn’t feel comfortable there. There was a lingering musty smell throughout the hotel. Our room had half painted walls, dust and hair collection on and behind things, stains on the curtains and lamp shade as well as stains/dirt on the walls, rusted and poorly working hinges and door handles and one of the drain covers in the tub was completely missing leaving a hole in the side of the tub. Just made me feel really gross. Not a well maintained hotel.

Family_with_children

10/10

Exceptional

19 Apr 2026

Sandra

Great place for the price

Partner

2/10

Poor

19 Apr 2026

Garrett

Horrible stay place is disgusting , so much chlorine in pool made eyes water . Was a man tried to go in hot no clothes on .. with kids there . Manager did nothing , be carful taking kids to this property very sketchy .

Family_with_children

10/10

Exceptional

18 Apr 2026

Hope

Love the breakfast and the hot tub

Partner

6/10

Pleasant

17 Apr 2026

Mika

Pool was okay and clean, and breakfast was ok continental

Family_with_children

8/10

Excellent

29 Mar 2026

Wendy

The breakfast was not good

10/10

Exceptional

18 Mar 2026

Kim

Excellent!!

Friends

4/10

Poor

13 Mar 2026

Stefan

We had a terrible stay, the whole hotel was rented out to a group of people who comes back every year for St Patrick's celebration. It's unbelievable how the hotel management allows this to happen as they are a returning group. The hotel was absolutely trashed. They even put up pop-up tents around the property, there was crock pots everywhere with the food. Garbage, beer cans you name it. The next day we came down to the pool and found garbage, left over food, baby bottles it was a disaster. A poorly managed hotel is what it is.....

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

Adrienne

The staff was very welcoming and friendly in the room was clean

6/10

Pleasant

21 Feb 2026

Blanca

There are some areas that smell like cigarette smoke. The breakfast , it has very limited food.

8/10

Excellent

19 Feb 2026

Anna

Comfortable beds, staff are attentive, nice size pool & hot tub and good breakfast. We’ll be back.

Partner

10/10

Exceptional

19 Feb 2026

Yihao

nice staff

8/10

Excellent

16 Feb 2026

THOMAS

room was very clean.check in was fast and easy.indoor pool and hot tub were nice to have.

Leisure Partner

8/10

Excellent

15 Feb 2026

Carolyn

Room was clean. Staff not super friendly. Pool and hot tub were great . Breakfast was lacking. Overall not bad

8/10

Excellent

12 Feb 2026

Charles

Everything was good ,

Leisure Family

10/10

Exceptional

06 Feb 2026

Susan

Our room was spotless, the beds were soft and cozy, we had a choice of hard or soft pillows, the water pressure in the shower was really good. Our room was made up everyday. One complaint we didnt stay long enough.

10/10

Exceptional

30 Jan 2026

Hope

Staff was great

Self

10/10

Exceptional

08 Jan 2026

Richard

Parking lot black ice and not treated. Two mornings of that. Bathroom door split on both sides. Desk lamp broken shade and banjo.

Leisure Family

8/10

Excellent

07 Jan 2026

Matthew

Clean room

10/10

Exceptional

06 Jan 2026

aaliyah

Everything was great

Partner

10/10

Exceptional

06 Jan 2026

aaliyah

The staff was very nice and the breakfast was great.

Partner

8/10

Excellent

30 Dec 2025

ashlynne

Housekeeping was extremely friendly and pleasant

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

James and Lisa

yes, clean room, staff are great, amenities are fine.

Leisure Family

2/10

Poor

29 Dec 2025

Derek

Room was 37 degrees on check in, musty smell, mold in bathroom, generally very unpleasant and not cheap. Avoid

10/10

Exceptional

27 Dec 2025

Rafael

Very clean room

10/10

Exceptional

19 Dec 2025

Ryan

Safe parking, breakfast selection could be better, amazing service, nice area

10/10

Exceptional

16 Dec 2025

sylvester

Yes

Leisure

6/10

Pleasant

08 Dec 2025

Aaron

I was here for a 1 night stay. My bathroom door was off the top hinge and there was a hole in the wall where the room door opened and the handle hit the wall. I don't expect much from a continental breakfast, but this was the skimpiest I can remember. The beds were clean and the room was clean, so the ladies working there are doing a good job.

Self

10/10

Exceptional

24 Nov 2025

Susana

Amazing !

6/10

Pleasant

20 Nov 2025

Richard

The room was in good condition but the rest of the hotel needs an update reconditioning. It said that it's a Resort. Not.....A....Resort! But they will charge you a extra Resort Fee later and add it to your account and the front desk personnel couldn't tell me what the resort fee was for since I paid for the room upfront. Their answer was \"It's a fee that uhh,,everyone pays.\" Good location to restaurants and shops. Loved the area.

Business

10/10

Exceptional

27 Oct 2025

Laurie

Great value, nice accommodations , great location.

Room dated but clean. Breakfast was good. Location was perfect, near sea gull beach, walking distance (a mile or so). Plenty of restaurants close by. Staff was friendly.

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Elizabeth

Parking area well lighted. Easy access to rooms from parking lot. Lots of amenities, play ground areas for kids, mini golf, outdoor picnic area with grill.

Leisure Family

6/10

Pleasant

25 Oct 2025

Linda

Room was alright but it was clean. Staff were pleasant enough but did not go out of their way to help. Breakfast was ok but after many other hotel visits, it wasn’t up to par with others.
Overall, the stay was fine.

Leisure Family

6/10

Pleasant

24 Oct 2025

Michael

Room old and tired. Warm weather could not open slider as screen was broken and hanging off. Not in room 15 minutes after check in. Fight was happening police were called to quiet the situation.

Leisure Partner

10/10

Exceptional

22 Oct 2025

Jeanne

Staff very nice..clean room..nice bed
.good breakfast

Leisure Friends

10/10

Exceptional

20 Oct 2025

Deb

Parking

Leisure Family

8/10

Excellent

19 Oct 2025

Zach

Good

Leisure Partner

8/10

Excellent

19 Oct 2025

William

No complaints

8/10

Excellent

15 Oct 2025

Liana

Fair

Leisure Family

10/10

Exceptional

14 Oct 2025

Theodore

Great proximity to quick shopping and restaurants/coffee

Leisure Partner

10/10

Exceptional

14 Oct 2025

Teresia

The A/C in my room broke down and couldn’t adjust it. Thought staff would fix it during housekeeping visits but that didn’t happen. Otherwise, nice hotel!

Business Self

2/10

Poor

13 Oct 2025

Christina

The rooms were not clean. Pillow cases had mold. Bathrooms ceilings were pealing and toilet seat was falling apart. The whole place is run down. Towels were stained.

Friends_and_family Family

6/10

Pleasant

13 Oct 2025

Jennifer

Stayed here last year as well and i feel the cleanliness and condition have gone down in the rooms my rug had food on it and we didnt have popcorn bathing room ceiling with breaking over the shower room smelt and it looked like a blood smear on the outside bathroom door frame

Family

8/10

Excellent

12 Oct 2025

Elizabeth

Everything was nice, clean room, clean bathroom and very quiet.
Couldn’t use the security latch on the door though as a very old slide lock was on the door!
Breakfast options need an update. Poor selection.
Would definitely stay again.

Friends_and_family Family

4/10

Poor

12 Oct 2025

Sonia

Customer service was horrible..

Leisure Family_with_children