Hyannis Harbor

10/10

Exceptional

09 Mar 2026

Jane

We enjoy staying at this hotel - we stay there every year in March. ☺

Partner

4/10

Poor

02 Mar 2026

Sarah

During a hurricane the hotel lost all power for multiple days. There were no back-up generators, no access to food. The staff did not provide the Islander discount and refused any discount or refund for the second night that we cancelled after learning another hotel did in fact have a generator, heat and food. Zero customer service, not friendly, no interest in answering questions. Meanwhile, the guests pooled together and helped each other with finding food and coffee off site during 80 mph winds and blizzard conditions. The staff barely engaged or offered assistance. They ordered themselves food and picked it up during the storm without offering any help to the guests. The hotel was clean and nice, but the staff were useless.

Family_with_children

2/10

Poor

28 Feb 2026

Kathleen

I spent two nights in the cold and dark with no heat, power, hot water. I realize it was a terrible winter storm and everyone was without power, but I paid an amenity fee, too??? Geez. I got ripped off.

Self

10/10

Exceptional

26 Feb 2026

Jon

Great experience

10/10

Exceptional

22 Feb 2026

Mara

Clean room, helpful front desk.

6/10

Pleasant

17 Feb 2026

Judith

First off I booked for a king size room with balcony & harbor view.
When we arrived they don’t tell you most of the hotel is not being used.
There are no harbor views or balconies only Juliette balconies that overlook the parking lot.
We were pretty disappointed. Hot water is not hot it is luke warm!! Would we stay here again- absolutely not!

Partner

10/10

Exceptional

17 Feb 2026

Shannon

Very cute hotel directly across from the ferry. You can keep you car in the parking lot there while you take the ferry across. Great breakfast place across the street!

Partner

10/10

Exceptional

14 Feb 2026

Kathleen

Front desk staff courteous and professional; room was stylish and well appointed.

Leisure Partner

2/10

Poor

03 Feb 2026

sean

Room had no hot water mentioned it to the manager and of course they said when we left the next day that there was hot water. This is the second time we had to place. It is very convenient and a lot of people stay there because of the ferry, but I do not suggest it and the manager is absolutely horrible in Expedia. Also did nothing to help.

10/10

Exceptional

02 Feb 2026

Sean

Great all around

10/10

Exceptional

23 Jan 2026

Justin

Room was clean, bed was super comfortable

6/10

Pleasant

20 Jan 2026

Westervelt

The room was nice but all amenities were not open (indoor pool gym etc) and they still charged and 40 amenity fee. They said it was for the Keurig coffee and parking which is free on the street.

10/10

Exceptional

07 Jan 2026

NORMA

Very friendly staff, The room was very clean and welcoming it felt very comfortable like I was back in Paris.

8/10

Excellent

03 Jan 2026

Juliana

The room was nice and the staff was friendly.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Larry

Yes

Family

10/10

Exceptional

30 Dec 2025

Mary

Lovely stay! One of the best hotels to stay in Hyannis.

10/10

Exceptional

15 Dec 2025

mary

I’ve been to this hotel before. Its lovely.

Leisure

6/10

Pleasant

15 Dec 2025

Kristen A

Room was clean
Should offer access to movie channels .. basic tv : no bueno

Leisure Partner

10/10

Exceptional

15 Dec 2025

Peter

yes

Leisure Friends

10/10

Exceptional

08 Dec 2025

Mounir

Amazing place

Leisure Partner

10/10

Exceptional

06 Dec 2025

Jose

Perfect hotel

Partner

10/10

Exceptional

30 Nov 2025

Robert

Yes

2/10

Poor

28 Nov 2025

Cristian

All the pools were closed indoor and outdoor. And nothing to do there. Everything was closed.

Business Partner

6/10

Pleasant

27 Nov 2025

susan

Staff courteous. One of the reason we came here to a beach resort was for the pool and hot tub for a get away and the pool is closed!

Leisure Family

10/10

Exceptional

18 Nov 2025

Joao

Very clean, staff friendly and all amenities were great!

Leisure Partner

10/10

Exceptional

17 Nov 2025

Jesus

Yes the room was absolutely spotless Great Staff perfect area to relax near front desk and to bad the restaurant and the pool was close for the season but we look from out side and looks amazing I know the price we get was affordable for us because the end of the season but my family and I will love the get a chance on the summer to stay there hopefully we get some sale rates thumbs up for the Hyannis Harbor Hotel. Ps. my grandson can stop talking about it.

Leisure Family_with_children

10/10

Exceptional

08 Nov 2025

Richard

Well maintained, friendly staff, and conveniently across the street from the island ferries.

Leisure Self

10/10

Exceptional

07 Nov 2025

Robert

Clean room. Temperature comfortable

Partner

10/10

Exceptional

04 Nov 2025

Terri

Clean room, very nice facility

8/10

Excellent

31 Oct 2025

Joseph

Hotel was clean and new. Were disappointed with the room which was advertised as a water view with a balcony. No view and just a Juliet balcony

8/10

Excellent

30 Oct 2025

Dita

Hotel was clean and everyone was pleasant. Will def go again.

Partner

10/10

Exceptional

26 Oct 2025

Jose

Clean room. Location.

Leisure Partner

8/10

Excellent

26 Oct 2025

Jeffrey

We stayed in the off season one night for an event. The hotel was clean and stocked and beds were comfortable.

Leisure Family

10/10

Exceptional

26 Oct 2025

sergio

Ac noisy

Partner

10/10

Exceptional

23 Oct 2025

Marconi

Close to the hospital and absolutely clean !

10/10

Exceptional

20 Oct 2025

Layla

Hyannis Harbor was a very nice property and quite large. The lobby area is welcoming and warm, our room was comfortable, and the dining next door was a great experience.

The staff is friendly and helpful and enough reason for me to go back if I am ever in the area again.

Partner

10/10

Exceptional

20 Oct 2025

Jennifer

This property was perfect for our fall weekend visit. We're looking forward to staying during the summer when the Bluewater Grill is open!

Leisure Partner

10/10

Exceptional

18 Oct 2025

Karen

Very clean. Great location. Walkable to many great restaurants. Would definitely recommend.

Leisure Partner

6/10

Pleasant

17 Oct 2025

Lynn

Disappointed with a $38 per day amenity fee. We were on the 4th (top) floor and the elevator broke our 1st day there and was still broken when we left.

Leisure Partner

10/10

Exceptional

16 Oct 2025

Amy Jo

Clean room. Friendly staff!

Leisure Family

8/10

Excellent

16 Oct 2025

peter

Pool not ranked because we didn't see or use it

Leisure Partner

10/10

Exceptional

15 Oct 2025

Cheryl

Very nice and clean

Leisure Family

10/10

Exceptional

14 Oct 2025

Rony

Good experience

10/10

Exceptional

14 Oct 2025

Martiros

Only thing we didn't like is a parking spot. Parking spots are narrow and dangerous to park when next 2 spots are occupied.

Friends_and_family Family

6/10

Pleasant

13 Oct 2025

William

Ice machine broke for 2 days

Leisure Family

10/10

Exceptional

13 Oct 2025

Molly

We had a very good stay. This was our second time at the hotel. I will book again.

8/10

Excellent

13 Oct 2025

Zohreh

We were charged extra fir resort fees that we were not aware of.
Service was not very good either.

8/10

Excellent

12 Oct 2025

Sara

The hotel is nice and clean. Staff is great. Unfortunately we had a ground level room by the pool in Oct and a large group of parents and kids were in for a soccer or hockey tourney. The room above was just like a herd of elephants upstairs and the kids ran all night and in early morning. Would have asked for a room in the back had I known.

Friends_and_family Family

10/10

Exceptional

11 Oct 2025

Stephanie

Super-friendly hotel, v clean & comfy room (great beds). Restaurant full of kind and efficient staff. I’m coming back.

Friends_and_family Family

10/10

Exceptional

09 Oct 2025

Michael

\"It was priced very reasonable and in a great location\"

Business_and_leisure Family

10/10

Exceptional

07 Oct 2025

Carrie

Everything was perfect. Loved my balcony!

10/10

Exceptional

06 Oct 2025

Mark

Execelwl

Partner

10/10

Exceptional

05 Oct 2025

Glenn

Very impressed by the property.Across the Hyline ferry terminal so convenient to catch the ferry the next day or a place to stay if you are coming in on a late boat Room was clean and bed was comfortable.

Partner

10/10

Exceptional

05 Oct 2025

Víctor

Will definitely return, thank you

Leisure Family_with_children

8/10

Excellent

26 Sep 2025

Jane

Great location. Clean spacious rooms and staff very friendly

Leisure Partner

8/10

Excellent

26 Sep 2025

Kathleen

This hotel was beautiful, rooms were huge and comfortable with great bedding, cleaning staff was friendly ahd helpful. The ONLY reason I'm giving 4 stars instead of 5 is because the girls at the front desk were so rude and unhelpful! Multiple other guests were complaining about the front desk girls also. They didn't even smile when you checked in. If you called or went into the lobby to inquire about anything, their tone of voice was nasty and they did not assist in any way! They should all be fired! Terrible customer service! It was if you were disturbing them.

Leisure Friends

10/10

Exceptional

20 Sep 2025

arbnor

Nice

8/10

Excellent

17 Sep 2025

Sean

Pool area in hot tub area dirty crowded in too many little kids in the hot tub

Leisure Family

10/10

Exceptional

06 Sep 2025

Rebecca

Great for a quick stay. Would have loved to stay in the area longer. Looked like a great place for family fun.

10/10

Exceptional

06 Sep 2025

Martin

Just a joy to be there

Leisure Partner

6/10

Pleasant

06 Sep 2025

Priscilla

Room was clean, AC thermostat broke on our 2nd night but we were able to go til it from the main device. The room view was disappointing. We booked a premium king bed with sofa bed and thought we would have a view of the harbor. We had a view to the side parking lot

Leisure Family_with_children

8/10

Excellent

04 Sep 2025

Karen

.

Leisure Family

8/10

Excellent

03 Sep 2025

Candice

Prime location. Room was clean, however they didn't come to make up the room until close to 6pm. Understandable, because it was the mass exiting on Labor Day, but I thought they would take the time to make one room staying. The restaurant food was meh. Scallop were over cooked :-( but the fries and drinks were excellect. It was quite chilly in there was well.

Leisure Family

10/10

Exceptional

31 Aug 2025

Jonathan

This hotel was so much fun and offered a great value! Can’t wait to stay there again!

Leisure Partner

2/10

Poor

30 Aug 2025

Verified traveler

They added a bogus “amenities” fee but couldn’t describe one amenity that was provided - because there wasn’t any
Also the parking spaces are way too
Small and I had to climb over the passenger door to get into the car, plus there weren’t nearly enough spaces

10/10

Exceptional

30 Aug 2025

Tyler

Wonderful property and easy access to the ferry to Martha's Vineyard! Would recommend staying here to anyone!

Leisure Family

10/10

Exceptional

24 Aug 2025

Connor

We had a great stay. The property was clean and the room was cleaned daily during our stay. The pool and hot tub were enjoyable and Bluewater Grille was a great dining option (amazing lobster roll)! The only con was that our room was supposed to include a deck, which turned out to be a sliding glass door with a railing. Overall we really enjoyed our stay!

Leisure Partner

4/10

Poor

24 Aug 2025

Eileen

not impressed. I stayed in the main hotel twice last year and it was much better.

Business Self

2/10

Poor

20 Aug 2025

Taisiya

Dissatisfaction

Leisure Family

8/10

Excellent

20 Aug 2025

Karina

Great hotel. Rooms small but clean and updated. Ferry right across from the hotel, walkable distance to town. Plenty of restaurants in town. Our favorite was Albertos. 10 min ride to Traders Joe, Whole Foods, stop and shop and other stores. Hotel is in walkable distance to the beach( it’s a good 10 min walk) but you can also park you car at the beach ( parking $25 for a day and it’s good for other beaches around). Only complaint about the beach is wish the town cleaned the seaweed from the beach. There was a lot of it. Overall great experience and definitely will be coming back.

Leisure Family

10/10

Exceptional

20 Aug 2025

Susan

Clean

Leisure Friends

8/10

Excellent

19 Aug 2025

Daniel

This hotel is located in an ideal area. The rooms are clean and relatively large. The only issue we have is with the water pressure in the shower and the supper soft old mattress. So it’s unlikely that we stay here again.

Leisure Family

10/10

Exceptional

18 Aug 2025

Alexandria

Had a great stay

Leisure Partner

10/10

Exceptional

17 Aug 2025

Lynn

The young woman at reception was lively and accommodating! She effortlessly helped me change one night into two!

Leisure Self

10/10

Exceptional

16 Aug 2025

Norbert

Hyannis Harbor Hotel is great

A lovely hotel across from the harbor.

Partner

10/10

Exceptional

14 Aug 2025

Brinol

Wonderfull

8/10

Excellent

07 Aug 2025

Kimberly

It was nice. Women at front desk were rude.

6/10

Pleasant

05 Aug 2025

Norman

Good location. No soap in room. Pool was dirty - filter not working. Bed was average comfort.

Leisure Friends

10/10

Exceptional

05 Aug 2025

Jacob

Beautiful property, very family friendly environment. Within walking distance of restaurants and activities.

6/10

Pleasant

02 Aug 2025

John

I found this room was $100 cheaper if I had booked it directly with the hotel. I'm disappointed in Expedia more than anything.

8/10

Excellent

31 Jul 2025

Kathleen

It was very nice and clean!

Leisure Partner

10/10

Exceptional

30 Jul 2025

Paul

Excellent stay and in the heart of everything, with in walking distance of shops, restaurants and boats to Martha’s Vineyard

Friends_and_family Family

8/10

Excellent

29 Jul 2025

Steven

Like the hotel over all. Ad showed water view and there was no rooms in our building with direct water view. I don’t mean available, I mean the rooms face another building. Second the pool was also in a another building

Leisure Family

4/10

Poor

29 Jul 2025

April

We reserved a “premium room” with two queen beds. The listed highlights included: air conditioning, a separate bedroom, and a tub/ shower combination. Our room had none of these, and the view was very different from the website photographs.
When I asked the check-in desk what features qualified the room as “premium,” she read from her computer that it has a private bath and a tower location. Confused, I confirmed, “Don’t all your rooms have a private bath?” Then, she added, “Also, it has a Juliette balcony.” When does a first-floor safety rail across sliding doors equate to a Juliette balcony?
In the hottest July, the room’s air conditioner was broken. If we left the doors open, it was a safety concern since anyone could climb into our room situated against the sidewalk ramp.
When the need for air became too great, we opened the glass doors and were hit with the car exhaust fumes from the parking lot. We spent three sleepless nights choosing between being overheated, unsafe, and poisoned. I would never recommend this hotel.

Leisure Family

10/10

Exceptional

26 Jul 2025

Sherry

Felt safe

10/10

Exceptional

24 Jul 2025

Edward

A

10/10

Exceptional

23 Jul 2025

Andrea

My husband and i had a wonderful wedding anniversary weekend.

10/10

Exceptional

20 Jul 2025

Margie

Love the area and property. Cleaning staff, carelessly, left front door open when she was finished with the unit. Thankfully nothing was missing from unit. When we called front desk, they did not seem concerned ....

Leisure Friends

4/10

Poor

17 Jul 2025

Marcos

Mold in the Shower curtain

The room was ok, but had a few minor things missing like a door seal on the bottom to prevent insects from coming in; however, the main factor was the shower curtain had a large area of mold on it.

Business

10/10

Exceptional

05 Jul 2025

John

Close to all tours and excursions, great restaurants, very poor parking at hotel, parking spots are very small and have only 3 handicap parking.

Leisure

10/10

Exceptional

01 Jul 2025

Alexa

So amazing but don’t bring a big truck

Loved staying here! This place was very clean and new and we had a great view of the harbor (a little off to the side) but still. The room was very cute and very clean and it was amazing. Parking with a truck I will say is extremely difficult for the parking lot here but other than that it was 10/10! The spots are extremely narrow and the rows are very tight and narrow as well so with a truck was nearly impossible unless we had an end spot. The parking lot is always FULL FULL so we had to leave the truck and uber everywhere so we would lose that spot for the remainder of our trip. So the added fees in uber was just a little disappointing but not the end of the world. Just bring a smaller more average type of a car and you’ll be fine!

10/10

Exceptional

30 Jun 2025

Maggie

Great walkable area and very pretty property. So nice to have access to a pool, restaurants, corn hole, and a nice balcony. Would definitely recommend staying here and worth the cost!

Leisure Family

10/10

Exceptional

30 Jun 2025

Alec

Great place. I recommend this stay to several friends and groups

Leisure Partner

8/10

Excellent

29 Jun 2025

Kelly

Nice hotel. Plenty to do. Close to ferries. Awesome shower. Renovated room. Would go back.

Leisure

6/10

Pleasant

29 Jun 2025

Trish

Property was nice. B

8/10

Excellent

24 Jun 2025

Allyson

Front desk was lovely and welcoming. Towels were dirty and hair in the shower. Makes you wonder what else was not clean

Business

10/10

Exceptional

23 Jun 2025

William

Great location. Great bar / restaurant. Very friendly staff

Leisure Partner

6/10

Pleasant

22 Jun 2025

Iryna

Outdated and dirty. Despite being on the first floor almost no water pressure. Toiletries - awful, had to go buy shampoo and conditioner, because what was provided was impossible to use. It worth $400 a night in June. Location is good, especially if looking to go to Nantucket.

Leisure Partner

10/10

Exceptional

15 Jun 2025

Daniel

Super location. Great room. Very clean. Fun amenities around the property. Friendly staff.

Leisure Family

10/10

Exceptional

09 Jun 2025

Justin

Great time