Hilton Bentley Miami Beach

United States , Miami Area - FL
MIAMI BEACH, 101 Ocean Drive
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100 reviews shown

2/10

Poor

16 Mar 2026

Ghada

Staff was extremely unfriendly
Room was not ready check in time
Booked on expedia and paid my total which included taxes and fees but the hotel charged me ‘Resort Fee’ at checkout of $90. When I expressed that I had the impression that Expedia’s total included all fees they said in a snapping way to take it out with expefia
Very rude staff

Family

10/10

Exceptional

01 Mar 2026

Carmela Lopez

Very satisfied with this experience

Family_with_children

10/10

Exceptional

20 Feb 2026

sally

Courteous

10/10

Exceptional

19 Feb 2026

Edward

Clean room , very efficient, cordial staff, restaurants, pool spa, hot tub and beach all within steps

4/10

Poor

24 Dec 2025

Ines

The location is amazing and the beach too. The restaurant Santorini was excellent too. However, the room advertised as studio, is a regular room, not bigger than any other room and no kitchenette. What bothered me the most is how loud the room was. You could hear every voice, door, conversations from all directions and people were not being even loud, it’s just the hotel has 0 soundproofing. I didn’t sleep well at all. The ac when it blows makes you very cold and when it’s off the comforter and sheet makes you hot. Not worth over $400

10/10

Exceptional

10 Dec 2025

Thomas

No we could not see the beach from our room

Friends_and_family Friends

10/10

Exceptional

08 Nov 2025

Lester

Yes everyone was amazing

10/10

Exceptional

08 Oct 2025

Parker

Good location to beach

10/10

Exceptional

01 Oct 2025

Lavida

The pick of the litter, I wouldn’t stay at another property ever, the Hilton Bentley is the most hospitable hotel on south beach, Ms Debbie, Orlando and the whole entire staff makes you feel at home, the rooms are immaculate and the food is delicious.

Leisure Partner

10/10

Exceptional

28 Aug 2025

Eric

Second visit. All the staff are over the top pleasant and accommodating. Bed super comfy. Plenty of drawers and closet space. Will be back again in Jan

10/10

Exceptional

25 Aug 2025

Craig

5 stars

Leisure Family

2/10

Poor

15 Aug 2025

Sanjeev

Too many unnecessary charges

6/10

Pleasant

12 Aug 2025

michael

Old hotel, noisy ac.

Leisure Family

10/10

Exceptional

16 Jun 2025

Rama

Comfortable

Friends_and_family Family

10/10

Exceptional

17 Mar 2025

Mitchell

Located in the great South of 5th area of the beach, this place is great. I have reviewed this hotel before, and it might even be better. I will be going back,

Clean rooms, great staff and it's right on the beach. It is a bit expensive, but that's the only negative I have.

-Enjoy it-

Business_and_leisure Partner

10/10

Exceptional

01 Mar 2025

Temur

Nice and clean, great stay

8/10

Excellent

26 Nov 2024

Manjot

The hotel was very clean and our room was very well fitted with a kitchen and 2 double beds. Ideal for a family of 4. Debbie, Andre & Frankie were very helpful.
Appreciate Debbie giving us an upgrade.

I do prefer a buffet breakfast. The a la carte setup is not to my liking but I can understand that there is low guest ratio to justify this.

They should not allow XL Bully dogs in the restaurant, especially without a lead. It scared my wife and she decided to leave early.

Leisure Family_with_children

10/10

Exceptional

12 Nov 2024

Tony

Excellent hotel, great staff!

Leisure Family

10/10

Exceptional

27 Oct 2024

Juan

Great staff!

Leisure Family

2/10

Poor

24 Oct 2024

Jack

Tried to change my dates due to hurricane damage in my area. And hotel management refused to move my stay dates and Cost me over 4000 in cost.

Partner

8/10

Excellent

29 Sep 2024

Cory

Good

Business_and_leisure Self

10/10

Exceptional

04 Sep 2024

Jaime

Great all around experience. Clean Facilities. Great Staff. Great Location

10/10

Exceptional

11 Aug 2024

lea

Had an amazing stay and experience. Hilton is always our favorite and we will be back

Leisure Partner

10/10

Exceptional

04 Aug 2024

Mahadeo

Helpful staff. Good location.

Business_and_leisure Family_with_children

8/10

Excellent

03 Aug 2024

Alex

Good

10/10

Exceptional

02 Aug 2024

Celso

Great hotel

Leisure Family

10/10

Exceptional

28 Jul 2024

yaser

best

Leisure Family

10/10

Exceptional

28 Jul 2024

yaser

best

Family

10/10

Exceptional

22 Jul 2024

Rafat

My stay at Hilton Bentley Miami/South Beach was outstanding. From the moment we arrived, the experience was top-notch. The location is perfect, right on the beautiful South Beach, providing stunning ocean views and easy access to the vibrant local scene.

The room was spacious, elegantly designed, and offered all the modern comforts you could ask for. The amenities were excellent, including a well-maintained pool area and a relaxing spa. The hotel's beach access was a highlight, making it easy to enjoy the sun and surf.

The staff went above and beyond to ensure our stay was enjoyable. They were professional, attentive, and genuinely friendly, which added a personal touch to the experience.

Dining at the hotel was also a pleasure. The on-site restaurant offered a diverse menu with delicious options, making meals both convenient and enjoyable.

Overall, Hilton Bentley Miami/South Beach exceeded my expectations in every way. It’s a fantastic choice for anyone looking to experience the best of Miami Beach with luxury and comfort.

Leisure Family_with_children

10/10

Exceptional

21 Jul 2024

peter

A great location property. Beach access with service. Pool and jacuzzi. Blocks from A1A. Restaurants all around. Clean. Staff was very helpful and service was excellent! Will be back.

Business_and_leisure Family

10/10

Exceptional

05 Jul 2024

Mariela

Very clean

Business_and_leisure Family_with_children

6/10

Pleasant

18 Jun 2024

James

Walking distance to all the restaurants

Leisure Family

10/10

Exceptional

07 Jun 2024

Michael

Excellent hotel. Beautiful beach

Leisure Self

10/10

Exceptional

29 Apr 2024

Johnathan

Awesome experience, walking distance to everything popping, and the whole beach section situation it fantastic!

10/10

Exceptional

17 Apr 2024

Mary

I loved staying here, the street was a dead end. Higher priced so it’s not as crowded. Get a spa day pass and enjoy all the Miami Hilton/Bentley has to offer without the price tag of staying here. Bathrooms are huge for an art deco Miami hotel.

Leisure Self

10/10

Exceptional

02 Apr 2024

Andrew

Had a great stay here

Leisure Partner

10/10

Exceptional

27 Feb 2024

John

Great views, loved the deck off the room, attentive service.

Leisure Partner

10/10

Exceptional

20 Feb 2024

George

Right on the beach. Great dining options.

Leisure Family

6/10

Pleasant

26 Jan 2024

Yolanda

Walls are extremely thin. Can hear EVERYTHING.

Business

10/10

Exceptional

10 Dec 2023

gregg

Loved our room. Staff was friendly. Service was great and food in restaurant delicious.

Leisure Friends

10/10

Exceptional

30 Oct 2023

Robert

It was ok

8/10

Excellent

24 Sep 2023

Noley

Loved that it was so close to the beach

Leisure Partner

10/10

Exceptional

21 Sep 2023

Mary

I had a good time and it is a lovely Property and easy assets to get to the beach and get where you had to go I really enjoy myself thank you for your for everything i wil be back there

Family

8/10

Excellent

03 Sep 2023

Robert

Great beacj access

Front desk staff was very helpful, room was nice. There was no recycling in the room though which was disappointing.

10/10

Exceptional

18 Aug 2023

Craig

Everything about the hotel and the stay was great. Louisa was a pleasure to deal with but Michael from the front office was terrible.

Leisure Family

8/10

Excellent

12 Aug 2023

Carlos

Staff was exceptional. Parking could be better. Ended up returning car rental to avoid parking issue.

Leisure

10/10

Exceptional

23 Jul 2023

Stefani

Joel, Earnest, and Maria were wonderful! Truly went above and beyond with a surprise and delight for my husband’s 40th!!

Leisure Family

10/10

Exceptional

14 Jul 2023

marcella

very upscale, staff treats you very special. area resrarunts,were a bit pricey for everything

Leisure Family

10/10

Exceptional

11 Jul 2023

Alessandro

Location is fantastic, it’s a small nice hotel. Food it’s very good and service it’s great.

Leisure Family_with_children

6/10

Pleasant

09 Apr 2023

Christina Julie

Average at best. Location was good and the balcony view was great, but overall, I expected better. Shower leaked (puddles, not just a leak), No vanity space, peeling ceilings, elevators key card was frustrating to operate.

Leisure Partner

10/10

Exceptional

16 Mar 2023

Jenni

Fabulous location on South Beach with gorgeous beach access which our family absolutely loved. The kids also loved the hotel's heated pool and the outside courtyard which was lovely for enjoying the beautiful Miami weather. The rooms are generously sized, clean and very comfortable. The mini kitchen includes a fridge and microwave, which were added bonuses. The staff were very attentive and accommodating. We ate at the hotel restaurant on several occasions and loved all the options. Highly recommend this hotel and will certainly be back again in the future.

Leisure Family_with_children

10/10

Exceptional

29 Nov 2022

Cory

Had a great stay, staff at check in was wonderful.

Leisure Family

10/10

Exceptional

28 Nov 2022

Graham

Great hotel and staff, located in a wonderful area .

Leisure Partner

2/10

Poor

29 Aug 2022

Lori

BEWARE OF THE HILTON BENTLEY! This Hilton may be the worst constructed hotel I have EVER stayed in. I left a getaway EXHAUSTED! Not only could I hear the person next door to me simply ZIPPER HER BAG there are NO sound absorbing materials used anywhere in building this hotel. I requested a room "away from elevator" but the hotel floors are so small that you cannot help but be near the elevator. I could hear elevator bell RING every single time! I never knew how much traffic a small floor could receive until I experienced staying at the Hilton Bentley. I could not believe what I was experiencing! The rooms are so close together that the door frames leading in are just inches apart from each other. You can hear everything. Every time a door closes it SLAMS harder than I have ever heard a hotel room door close. I tried to sleep the next morning but the cleaning crew began their day using blaring walkie talkies and continued the slamming of every door on the floor multiple times as they went in and out of each room. I never received the call about trying a different room from the manager as promised so we wound up leaving after the first night with no refund available to me. I had a feeling and anticipated them ignoring that request since what difference would it make since changing rooms does not change the hotel. Clean? Yes. Good location? Yes. However, you will not sleep well at all. What's the price of that worth? We wound up paying to stay at another hotel! Waste of money!

Leisure

2/10

Poor

29 Aug 2022

Lori

Leisure

6/10

Pleasant

02 Aug 2022

Juan-Carlos

Good location, close to the beach. “Resort fee” charged but they asked to pay for chairs and shade in the beach club ???
Housekeeping forgot to clean the rooms .
The hotel is nice but due to this 2 issues I doubt I will come back

Leisure Family

6/10

Pleasant

29 Jun 2022

nancy

great location and super friendly staff but this property needs to be freshened up, rooms are old, tile is worn etc

Leisure Family

2/10

Poor

30 May 2022

Michael

The “view” was not worth the upgrade, the hotel/property were quite small and outdated (i.e. old/small pool), and they charged resort charges to my credit card when I already paid them.

Leisure

10/10

Exceptional

23 Apr 2022

Wendy

Brilliant hotel.

Great hotel from check in to check out. Location good and quiet. Beach access easy.
Room spacious with large bathroom and good shower. King bed very comfy and sofa bed great for two boys aged 14 and 12 years. We will be back again soon!

Friends_and_family Family

10/10

Exceptional

23 Apr 2022

Joseph

Loved everything about this hotel, Its pure excellence down to every detail!! Im definitely returning to this hotel!

Leisure Family_with_children

10/10

Exceptional

14 Apr 2022

Kimberly

I love it’s setting. The staff was very accommodating .

Leisure Family

10/10

Exceptional

07 Mar 2022

Tony j

Customer service and condition of the rooms were amazing

Leisure Partner

10/10

Exceptional

05 Mar 2022

Tony j

Staff was always amazing. The only issue we had was the service around the pool. We waited for over an hour and still never received our drinks.

Leisure Partner

6/10

Pleasant

07 Feb 2022

Lubomir

General amenities and common areas spruced up, rooms with plumbing from the early sixties, inconsistently equipped. (Had to request a minibar that was part of the description of the room offer.) Almost no closet/storage in the room, few AC outlets.

The reason I fled prematurely a Friday to Sunday stay on Sunday without extending it to Wed as my younger companions did was mindless, mind-bludgeoning, mechanical beat, 98 decibel 'music' provided by a 'DJ' by the pool that would have driven Manuel Noriega out as it did in 1989.

Unless you enjoy no-conversation, no-thought pool environment, don't take the sun by the pool.

Leisure Friends

10/10

Exceptional

13 Jan 2022

Nicole

Our room, staff and amenities

Business_and_leisure Family

6/10

Pleasant

01 Jan 2022

W.Gary

House keeping was shoddy. Cigars butts and cigarette butts were all over roof desk,weeds growing on roof ,toilet kept stuffing up,tub was falling apart. I like the nearness to beach

Leisure Family

6/10

Pleasant

06 Dec 2021

Gordon

We love this hotel and have stayed here a few times .. this time we booked the room
With the living room /kitchen which was more expensive but that’s fine . The room smelled like mold..
There was no windows that opened and no balcony which if I would have know i would have never had rented a hotel room without a balcony .. but the hotel and the restaurant in the hotel are really nice ! But the smell of mold really made it bad !

Leisure Family

10/10

Exceptional

28 Nov 2021

Jasvir

Simply worthy your money

Leisure Family

2/10

Poor

28 Oct 2021

Frank

Location

8/10

Excellent

24 Oct 2021

Regla

Parking is expensive and you are not able to find public parking nearby

Friends_and_family Family

8/10

Excellent

19 Oct 2021

Jasan

Worth it!

I had a great experience at this hotel.hotels.com made this trip very affordable!

Friends_and_family Friends

10/10

Exceptional

15 Sep 2021

Lisa

Awesome Hotel! Strongly recommend

We had an absolute awesome experience at the Hilton in South Beach, Miami!! The room was big, clean and updated. It was quiet. Valet parking was fast and efficient. All of the employees we dealt with were super friendly and courteous. We will definitely stay here again next year!!

Friends_and_family Friends

10/10

Exceptional

10 Sep 2021

Alicia

Next to the beach. Centrally located

Business_and_leisure

10/10

Exceptional

08 Sep 2021

kerry

This hotel is on the beach with an excellent Restuarant on the main floor. The pool, spa and gym is amazing. My room with the extended balcony was amazing.I recommend this hotel highly! A 10 for sure.
I had a great extended weekend with family here and it was awesome.

Leisure Family

10/10

Exceptional

31 Aug 2021

uwen

Awesome hotel great staff

10/10

Exceptional

25 Aug 2021

Verified traveler

Relax

It was relaxing.:.

Friends_and_family Friends

4/10

Poor

16 Aug 2021

Verified traveler

Shards of glass everywhere by the pool on a daily basis. Our daughter slices her foot. Barely any towels for the pool, it was like hungers game trying to get one, even on the weekends. The housekeeping was so bad we had to complain 3 times to get the management to assist. We have been go here for years, we will NEVER come again

Leisure Family

4/10

Poor

23 Jul 2021

Verified traveler

Good location- poor condition

Leisure Partner

10/10

Exceptional

22 Jun 2021

Verified traveler

We had an amazing time as ALWAYS. We try to stay at the property everytime we visit Miami especially during our anniversary!

Leisure Partner

2/10

Poor

16 Jun 2021

Carlos

HOTELS. COM DIDNT OFFER A GOOD SERVICE.. HOTEL NEVER FOUND RESERVATION. WAITING FOR REFUND AFTER 3 HOURS AT THE LOBBY

Partner

6/10

Pleasant

13 Jun 2021

Verified traveler

It is about 2.5 star to three stars hotel. The room is real small. Facility is old. Lobby is very crowded . The entrance to parking lot is very difficult for self parking. This is not the hotel for relaxation. The price is much higher than the value

Business_and_leisure Family

6/10

Pleasant

01 Jun 2021

Verified traveler

The people that work here other than select few were not friendly and in their own world. Especially management that walked around staring at guest and not interacting.

Leisure Friends

4/10

Poor

27 May 2021

Verified traveler

Just the beach

Leisure Partner

4/10

Poor

05 May 2021

Courtney

Rooms were perfect, but service on beach and while at pool was horribly inefficient and slow. Had to ask numerous time on beach for towels, tables etc

Friends_and_family Friends

10/10

Exceptional

03 May 2021

Verified traveler

Great location. Rooms were clean. Beds and pillows were very comfortable. The small kitchenette isn’t very functional without some type of oven or stove but we were only there for a few days so it was enough for us. Beach service was a nice bonus although don’t expect much service for food and drink while out there. You’ll be lucky to get one order in for the entire day. All in all, loved it and highly recommend.

Leisure Partner

8/10

Excellent

28 Apr 2021

Edward

Had a good stay. The only problem for me was only one
Elevator working

Partner

10/10

Exceptional

15 Apr 2021

Verified traveler

Awesome location and the service from management to the staff was exceptional. The hotel manager was outstanding as we had a little incident with a hotel beach attendant. HIGHLY RECOMMEND THE HILTON BENTLEY/MIAMI SOUTH BEACH!!!

Leisure Friends

8/10

Excellent

13 Apr 2021

Verified traveler

I liked that everything was accessible

Leisure Friends

10/10

Exceptional

12 Apr 2021

Verified traveler

Pool was small and open to the restaurant seating area.

Leisure Family

8/10

Excellent

20 Mar 2021

Verified traveler

It took a while for the room to be ready but the hotel did store our bags. Staff was very pleasant and helpful, room service was prompt. The room was as expected with beautiful beach views and a balcony. The hotel was quiet for it to have been spring break which was great. The room could have been dusted a little better but over all I would recommend this hotel and will stay again.

Business_and_leisure Partner

10/10

Exceptional

17 Mar 2021

Verified traveler

The beach, and the beach service, was fabulous! The staff were very helpful

Friends_and_family Family

10/10

Exceptional

16 Mar 2021

Wayne

AMAZING

Partner

4/10

Poor

08 Mar 2021

Ricardo

Sunpass device stollen in the vallet parking

The hotel is amazing, clean, comfortable, wonderfull bedroom. I arrived on friday night and left sunday morning i did not get my car for nothing. I just got a big problem when i was travelling back to home in Orlando when i passed a toll and realized that my sunpass transponder was stollen by the guys of the vallet

Friends_and_family Family

10/10

Exceptional

05 Mar 2021

Verified traveler

Perfect location right on the beach. Chairs and beach front food/drink service available. Property is very clean and well maintained. Food at Santorini's is delicious. The staff was wonderful. Only complaint is our room was tiny. Because of location on Ocean Drive, often noisy at night, but that's to be expected in South Beach. It's also noisy in the morning from the garbage trucks that seem to run every day at 6:00a.m. sharp.

Leisure Partner

6/10

Pleasant

22 Feb 2021

Verified traveler

For the price per night of this hotel I expected to have better service, Hilton staff were great but don't expect to eat or be served in a timely manner from the attached Santorini restaurant. It wasn't a fluke either, we were there for multiple days and everyone was experiencing massive service delays for orders, 45 min to get a beer?!? The "spa" was ridiculous and very over priced as well! Online photos are misleading, buyer beware

Leisure Partner

10/10

Exceptional

19 Feb 2021

Verified traveler

Clean facility, easy beach access, spa on site, and moments from restaurants and shops. I loved my stay! I will be back!

Leisure Family

2/10

Poor

09 Feb 2021

Verified traveler

They gave me a dirty room and said they was giving me a credit of 120 and it was terrible for my husband birthday get away