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Sotetsu Grand Fresa Kumamoto

Kumamoto · Japan

2-2-23 Shimotori, Chuo-kuView location

9.4/10Excellent1,057 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.6/109.6
Condition9.4/109.4
Amenities9.2/109.2
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sotetsu Grand Fresa Kumamoto

Enjoy your stay at the Sotetsu Grand Fresa Kumamoto, located in the heart of Kumamoto.

A short walk from Kumamoto Castle and Shinshigai Shotengai, this hotel offers complimentary Wi-Fi, a restaurant with a daily breakfast buffet (available for a fee), and convenient amenities such as express check-in, dry cleaning/laundry services, and a 24-hour front desk.

The 247 air-conditioned rooms feature Smart TVs with digital programming, ensuite bathrooms with shower/tub combinations and complimentary toiletries, electric kettles, and blackout drapes.

Read more about this hotelShow less

A stay at SOTETSU GRAND FRESA KUMAMOTO places you in the heart of Kumamoto, steps from Shimotori Shopping Arcade and Sunroad Shinshigai Shopping Street. This hotel is 0.3 mi (0.5 km) from Yakumo Koizumi Old House in Kumamoto and 0.4 mi (0.7 km) from Catholic Tetori Church.

Make yourself at home in one of the 247 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include electric kettles and blackout drapes/curtains, and housekeeping is provided daily.

Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Unicode Support true Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 200.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and mobile payments; cash is not accepted
    • Mobile payment options include: PayPay, LINE Pay, and R Pay
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 1500 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Shimotori Shopping Arcade 0.1 km / 0.1 mi
Sunroad Shinshigai Shopping Street 0.1 km / 0.1 mi
Sakura Machi Kumamoto 0.5 km / 0.3 mi
Yakumo Koizumi Old House in Kumamoto 0.6 km / 0.4 mi
Kumamoto-jo Hall 0.6 km / 0.4 mi
Kumamoto City Hall 0.7 km / 0.4 mi
Catholic Tetori Church 0.7 km / 0.4 mi
Contemporary Art Museum Kumamoto 0.7 km / 0.4 mi
Kumamon Square 0.8 km / 0.5 mi
Sakura-no-baba Josaien 0.9 km / 0.5 mi
Kumamoto Prefectural Traditional Crafts Centre 1.1 km / 0.7 mi
Kumamoto Castle 1.1 km / 0.7 mi
Kato Shrine 1.5 km / 0.9 mi
Kumamoto Prefectural Art Museum 1.6 km / 1 mi
Former Residence of Natsume Soseki 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 247
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Lift access
  • Breakfast
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM-1

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR CAPACITY 3TWIN • SUPERIOR CAPACITY 3TWN.C3-SU

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    TWIN SUPERIOR CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C3-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE NON SMOKINGTRIPLE • NON SMOKINGTPL.NM

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    TRIPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 1TWIN • CAPACITY 1TWN.C1

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    TWIN CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR CAPACITY 2TWIN • SUPERIOR CAPACITY 2TWN.C2-SU

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    TWIN SUPERIOR CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWS NON SMOKINGDOUBLE • WITH VIEWS NON SMOKINGDBL.NM-WV

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    DOUBLE WITH VIEWS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    TWIN DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE CAPACITY 2TWIN • DELUXE CAPACITY 2TWN.C2-DX

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    TWIN DELUXE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CONNECTING ROOMRoom • CONNECTING ROOMROO.CM

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    Room CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIOR WITH DOUBLE BEDDOUBLE SINGLE USE • SUPERIOR WITH DOUBLE BEDDUS.DB-SU

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    DOUBLE SINGLE USE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 2TWIN • CAPACITY 2TWN.C2

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    TWIN CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CONNECTING ROOMTWIN • CONNECTING ROOMTWN.CM

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    TWIN CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR CITY VIEWTWIN • SUPERIOR CITY VIEWTWN.CV-SU

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    TWIN SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CAPACITY 1DOUBLE • CAPACITY 1DBL.C1

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    DOUBLE CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE TWO BEDSTWIN • DELUXE TWO BEDSTWN.2B-DX

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    TWIN DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH VIEWS NON SMOKINGSINGLE • WITH VIEWS NON SMOKINGSGL.NM-WV

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    SINGLE WITH VIEWS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH VIEWS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM-2

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR NON SMOKINGDouble or Twin • SUPERIOR NON SMOKINGDBT.SU-NM

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    Double or Twin SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CONNECTING ROOMQUADRUPLE • CONNECTING ROOMQUA.CM

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    QUADRUPLE CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR NON SMOKINGTWIN • SUPERIOR NON SMOKINGTWN.SU-NM

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    TWIN SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR CAPACITY 3Double or Twin • SUPERIOR CAPACITY 3DBT.C3-SU

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    Double or Twin SUPERIOR CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C3-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE CITY VIEWTWIN • DELUXE CITY VIEWTWN.CV-DX

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    TWIN DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    TRIPLE STANDARD

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    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

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  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

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  • DOUBLE CAPACITY 2DOUBLE • CAPACITY 2DBL.C2

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    DOUBLE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C2

    Limited room details from hotel

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  • Room WITH VIEWS NON SMOKINGRoom • WITH VIEWS NON SMOKINGROO.NM-WV

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    Room WITH VIEWS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-WV

    Limited room details from hotel

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  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CONNECTING ROOMDouble or Twin • CONNECTING ROOMDBT.CM

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    Double or Twin CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CONNECTING ROOMSINGLE • CONNECTING ROOMSGL.CM

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    SINGLE CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-1

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin COMFORTDouble or Twin • COMFORTDBT.OM

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    Double or Twin COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CAPACITY 2DOUBLE • SUPERIOR CAPACITY 2DBL.C2-SU

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    DOUBLE SUPERIOR CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN RUN OF HOUSETWIN • RUN OF HOUSETWN.RO

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    TWIN RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKINGDBL.SU-NM

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    DOUBLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE NON SMOKINGDOUBLE SINGLE USE • NON SMOKINGDUS.NM

    Photos are not available for this room type.

    Sotetsu Grand Fresa Kumamoto

    DOUBLE SINGLE USE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sotetsu Grand Fresa Kumamoto

9.4
Excellent
1,057 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.6 /10
Condition
9.4 /10
Amenities
9.2 /10
100 reviews shown
8/10
Excellent
16 Jul 2026
Masahito
-
10/10
Exceptional
25 Jun 2026
MING-TSANG
房間乾淨整潔,對於獨旅的旅客來說房間大小很剛好,有位置可以擺放行李箱。旅館的位置很好,旁邊就是商店街,便利商店也在旁邊,非常便利。
Self
10/10
Exceptional
16 Jun 2026
Seiichiro
The room was very clean and comfortable. My wife and I thoroughly enjoyed our stay there.
Friends_and_family Family
10/10
Exceptional
15 Jun 2026
HANEUL
다음에 다시 구마모토에 온다고 해도 고민 없이 이 호텔을 선택할 것 같습니다.

객실이 정말 넓은 편이라 답답함 없이 편안하게 지낼 수 있었습니다. TV에서는 넷플릭스와 유튜브도 시청할 수 있었어요.

무엇보다 객실 청결 상태가 매우 훌륭했습니다. 특히 전기포트는 새 제품인 줄 알았을 정도로 깨끗해서 가장 인상적이었습니다.

체크인, 체크아웃, 객실 정비 시스템도 잘 갖춰져 있어 이용이 매우 편리했고, 호텔 내에는 세탁기, 자판기, 얼음 서비스 등 필요한 시설들이 잘 구비되어 있었습니다.

위치는 정말 최고입니다. 번화가 아케이드 상점가가 바로 옆에 있어 걸어서 1분도 채 걸리지 않습니다. 그렇다고 주변이 시끄럽지도 않아 편안하게 휴식을 취할 수 있었습니다.

숙소가 너무 만족스러워서 구마모토를 다시 방문하고 싶다는 생각이 들 정도였습니다. 구마모토 여행을 계획하는 한국 분들께는 자신 있게 추천드리고 싶은 호텔입니다.
Friends_and_family Friends
10/10
Exceptional
04 Jun 2026
How Kiat
As always, room is clean and fully functional, but a little small for 2 opened up luggage. Plenty of amenities at the lobby area including drop coffee. Location is about 5-10 minutes walk from the bus terminal,and right beside Shimotori street with loads of food and entertainment. skippingHas stayed at Sotetsu for our Kanto and Kansai trip previously.
Friends_and_family Family
8/10
Excellent
25 May 2026
Susan
Location is excellent, next to covered shopping streets, near tram line, walking distance to castle. Staff were very helpful and professional. Room was pretty spacious for a business-style hotel. Breakfast buffet was very good, with some local specialties added — need a toaster that actually toasts, though. Breakfast staff were super hardworking and polite. Overall, a solid choice and good value for the money for our two night stay in Kumamoto.
Partner
10/10
Exceptional
23 May 2026
Junichi
ルームキーを誤って部屋に閉じ込めてしまったが、すぐにご対応いただき助かりました。
Business
10/10
Exceptional
19 Apr 2026
Josh
Fantastic hotel. Great location, great staff. Wonderful stay!
Partner
10/10
Exceptional
13 Apr 2026
Jeffrey
They had a breakfast buffet available. The staff was friendly and helpful. My only problem was the lack of hypoallergenic bedding (I'm allergic to down). Other than that, it was a great place to stay
Self
10/10
Exceptional
29 Mar 2026
Chor Yuen
The room is clean and the location of the hotel is very convenient.
Partner
10/10
Exceptional
28 Mar 2026
Lindi
Good clean room with great air conditioning.
Partner
10/10
Exceptional
20 Mar 2026
JUFUNG
Very good location
Friends_and_family Family
8/10
Excellent
15 Mar 2026
達男
いつも速やかにチェックインできて その前に荷物も預かって貰えるのも有り難く思います。
Self
10/10
Exceptional
15 Mar 2026
WeiChun
Excellent location, right next to the shopping street, only about a 5-minute walk from the bus terminal. The room is clean and spacious. It would be better if the breakfast menu could be changed a little.
Self
10/10
Exceptional
06 Mar 2026
Ami
朝食が美味しく、街にも近く、ゆっくり過ごせた
10/10
Exceptional
23 Feb 2026
Annie
The room was very spacious and the staff were friendly.
Partner
10/10
Exceptional
12 Feb 2026
Eric
Super large rooms! Normally these types of hotels have tiny rooms and you can’t even open a large suitcase on the ground. This room was so spacious you could open up 5 large suitcases and still have space to move around.
Leisure
10/10
Exceptional
11 Feb 2026
Szuhau
櫃檯人員客氣有禮、飯店離下通商店街很近,吃飯逛街都很方便,房間乾淨且寬敞,牙刷等備品可以自由拿取,下次熊本旅遊還會再選擇這間飯店
Friends_and_family Family
10/10
Exceptional
11 Feb 2026
HUIJU
房間滿大的,離逛街地方很近,早餐也不錯,值得推
Friends_and_family Family
10/10
Exceptional
04 Feb 2026
ChingPing
Room is very clean but a bit small
Partner
10/10
Exceptional
02 Feb 2026
eric
Everything was great.
Partner
8/10
Excellent
25 Jan 2026
Mayumi
部屋の清掃やくまモンのデコレーションは良かったが、背が高い車の提携の駐車場がホテルから離れていて不便です。しかもその駐車場が混んでいた。
そのような事はホームページなどで説明してほしい。
Friends_and_family Friends
4/10
Poor
13 Jan 2026
香織
掃除が全然できていなかった。
部屋設置の電話機、鏡、テレビ下など埃
2日間タオル交換後3日目に清掃入ってもらいましたがトイレは掃除してなく、トイレットペーパーの予備もありませんでした
Friends_and_family Family
10/10
Exceptional
07 Jan 2026
Ricardo
Breakfast buffet was amazing kept us on schedule since it was early breakfast times
Ac was nice
Rooms stocked and cleaned
They have a magnet sign letting them know if you want your room only towels stocked or if you want your rooms tidied up
Check out was very simple
Check in time is at 3pm but they can hold your luggage in lockers until it’s time
Shops and restaurants around the area to kill the time until it’s time to check in time will go by very quick
Pjs outside the rooms on a table
Leisure Family
10/10
Exceptional
01 Jan 2026
Taeyeon
총 4박 5일 했어요 직원들은 친절하고 룸상태는 깨끗합니다. 다만 겨울 여행의 단점은 무척 건조하다는 거예요~ 아침 저녁으로 수시로 환기 시키고 가습기 틀어도 넘 건조하네요~위치는 좋아요
Self
10/10
Exceptional
25 Dec 2025
Wei-Ting
Great city. Good hotel
10/10
Exceptional
24 Dec 2025
Kentaro
The breakfast is excellent. There is a wide variety of local foods.
Leisure Self
10/10
Exceptional
21 Dec 2025
youngsoo
깨끗함과 친절이 인상적
Self
10/10
Exceptional
08 Dec 2025
Callum
Great hotel, super clean and comforting, very friendly staff and helped to extend my stay at short notice, would definitely return
8/10
Excellent
02 Dec 2025
kozue
Need more western style foods.
Leisure Self
8/10
Excellent
30 Nov 2025
Jun
備品很齊全
Partner
10/10
Exceptional
25 Nov 2025
Violet
Lots of eateries in area
Leisure Family
10/10
Exceptional
23 Nov 2025
Jason
.
10/10
Exceptional
14 Nov 2025
Pearl
Very clean room and plenty of amenities were provided. The staff were very helpful and nice.
Leisure
10/10
Exceptional
12 Nov 2025
Atsushi
The room was very clean and wide. We could relax in the room. And the breakfast was very delicious. Thank you very much for your dedicated support.
Friends_and_family Family
10/10
Exceptional
06 Nov 2025
Verified traveler
Room was spotless, great amenities and location. Friendly staff. Comfortable beds and pillows
Partner
6/10
Pleasant
01 Nov 2025
Ivan
The toilet isn’t clean. It has stains on it ~ it’s rare to see this in Japan as almost every hotel cleans the toilets thoroughly
Leisure Partner
10/10
Exceptional
28 Oct 2025
Ada
Our stay is above expectations. Room size is good. Beds are comfortable. Location is good, with easy access to local tram and walking distance to Kumamoto Castle. Very close to Ginza shopping arcade. Breakfast was very good as well. Will definitely stay here again.
Partner
10/10
Exceptional
24 Oct 2025
Marco Paul
Nice Hotel and great location. Definitely will stay again in this Hotel.
Leisure Family
10/10
Exceptional
09 Oct 2025
KYEONGMIN
위치좋고 방도 커서 5일동안 잘 지내고 왔습니다.
10/10
Exceptional
29 Sep 2025
JIN LIEN
遇到的櫃台人員服務很親切,住宿三晚房間整理的相當乾淨,洗衣機是洗脫烘很方便,備品很多有需求的可自行取用,退房後也可寄放行李,加上附近很熱鬧,對面龍的家拉麵也很美味,總之,很滿意這次熊本住宿選擇這裡😊
Friends_and_family Family
10/10
Exceptional
29 Sep 2025
Loretta
Convenient location
Friends_and_family Friends
10/10
Exceptional
12 Aug 2025
Verified traveler

Great Stay

This is the Sotetsu Inn you should choose when visiting Kumamoto. Note that it is bigger than the typical Sotetsu inns in the Tokyo area so you get a more spacious quiet and comfortable room. Location is perfect as you are right next to the shopping arcade.
Self
10/10
Exceptional
07 Aug 2025
Claude
Would go back anytime.
.
10/10
Exceptional
29 Jun 2025
ryosuke

とても清潔でロケーションも最高

特に減点するところが見当たらない。朝食はもう少しバリエーションが欲しいと思った。辛子蓮根は良かった。
Business
8/10
Excellent
18 Jun 2025
YUGO
Good
Leisure Self
10/10
Exceptional
05 May 2025
HWEE NGEE AMANDA
It’s a one minute walk round the corner from a huge covered shopping arcade. Lots of food options. The whole check in and check out process was easy. The staff helpfully kept our luggage when we arrived in the morning. The room was very well designed with everything we needed. The breakfast buffet was nice, a mix of Japanese and western breakfast. They included some local dishes which was a nice touch.
Leisure Family
10/10
Exceptional
05 May 2025
Jacob
An amazing new hotel and it shows. Nice sized comfortable rooms in a great location and wonderful staff. 10/10!
Leisure Partner
10/10
Exceptional
01 May 2025
bee ngoh
This place is located at somewhat the end of a shopping street so its quieter yet convenient. The hotel provides the most extensive range of toiletries in the hotel lobby. Breakfast is very good!
Leisure Friends
10/10
Exceptional
29 Apr 2025
Verified traveler
It was great friendly staff with a breakfast buffet in the mornings. It is 1500 yen for the breakfast buffet which has local cuisine. The only downside i would say is if you need to do laundry it can get really expensive
Friends_and_family Family
10/10
Exceptional
28 Apr 2025
Paul

Very quiet

I liked 👍 this place. Courteous staff, nice room, and good breakfast.
Partner
10/10
Exceptional
07 Apr 2025
Daniel
Clean, modern and spacious hotel. Very friendly and professional staff. Would definitely book here again.
Leisure Self
10/10
Exceptional
01 Apr 2025
Verified traveler

First visit to Kumamoto

It was good. The room was spacious and the service we got from the staff pre and at check-in are flawless.
It can be a bit of a challenge to get to the hotel from JR Kumamoto station with luggage as the tram is always full of people the station.
But I really like the fact that it's close to the shotengai area and there are a lot of shops, restaurants and game centres around.
Partner
10/10
Exceptional
01 Apr 2025
qilin
酒店地理位置到两个车站分别是步行6分钟和8分钟左右。还算比较方便。
Leisure Self
10/10
Exceptional
31 Mar 2025
CHIH YUAN
Excellent location near by shopping street
Easy parking tower near by
Spacious room
Highly recommended
Friends_and_family Family
10/10
Exceptional
22 Mar 2025
Yoke Kuan
High recommended!
Leisure Friends
10/10
Exceptional
25 Jan 2025
nina
Great hotel but wasn’t offered anything for vip.
Business_and_leisure Partner
10/10
Exceptional
02 Jan 2025
Annie
Staff are super friendly.
Friends_and_family Family
10/10
Exceptional
01 Jan 2025
Verified traveler

위치, 객실 크기 만족함

주변을 둘러보는데에 최적의 위치, 객실이 넓고 깨끗함
Partner
10/10
Exceptional
26 Dec 2024
Verified traveler
Convenience
Friends_and_family Family
10/10
Exceptional
21 Dec 2024
Farhan
Nice hotel and in good location. Close to the bus station too so just a 10 minute walk to the bus station to get to the airport
Self
4/10
Poor
18 Dec 2024
Michiko
i just personally could not sleep well, neither could my colleague.
10/10
Exceptional
13 Dec 2024
Wayne

Conveniently located to shops and transportation.

People were very nice and helpful. Conveniently located to shops and transportation.
Partner
10/10
Exceptional
06 Dec 2024
Wee Liang
Public parking, convenient stores and shopping street is less than 3 mins away from the main door of the hotel. A good variety of toiletries are available at the hotel reception area. We can take whatever that we needed without any waste.

The room and toilet are clean and spacious. The beds are comfortable. It is a plus point to have the connecting rooms available for our family.

While they do not have a wide variety of food choices for breakfast buffet, the food is tasty with some Kumamoto local dishes available for us to try. Check out their official site to have a feel of the breakfast.
Leisure Family
10/10
Exceptional
05 Dec 2024
JUNE-SUNG

매우추천

욕실이 널고 내부도 다른 일본호텔대비 좁지 않으며 구마모토 워싱턴거리 초입이라 놀기에도 좋습니다. 조식도 매우 훌륭합니딘.
Partner
6/10
Pleasant
23 Nov 2024
Junichi

清掃をもう少し…

清掃(テーブルの上や水回り)がやや行き届いていないと感じた。以前宿泊した別のフレッサインでも同様に感じたので、会社全体として改善していただきたい。

その他、従業員さんの対応等には不満はありません。
Business
10/10
Exceptional
20 Nov 2024
Lynette Kim Choo
Very easy accessible location and all shopping, dinning and attractions are within waking distance from public transportation. Hotel room is clean and size is good for triple sharing.
8/10
Excellent
18 Nov 2024
Jungoak

Kumamoto 4 days

Centrally located. Served our needs well. Breakfast was goid. Location great.
Partner
10/10
Exceptional
17 Nov 2024
Jose Miguel
Great location
Leisure Partner
10/10
Exceptional
17 Nov 2024
DAVID

Great hotel

Very nice hotel
Step up from business hotel
Partner
10/10
Exceptional
16 Nov 2024
Joanne

A good stay

Hotel was centrally located. Breakfast was good. Overall a good stay
Partner
8/10
Excellent
12 Nov 2024
Loh

Great

Great, a lot of shopping and eating place around the area.
Friends_and_family Friends
10/10
Exceptional
07 Nov 2024
Tze Kwan Ada
good location for shopping and dining
Friends_and_family Family
8/10
Excellent
06 Nov 2024
Nomura
朝食がとても良かったです。
Business
10/10
Exceptional
13 Oct 2024
Jayasheelan

3 nights stay.

I had a very pleasant stay for 3 nights. The check-in process is slow. Something can be done about that though.
8/10
Excellent
29 Sep 2024
Verified traveler
Size of room was enough but no complimentary water bottle
Business
10/10
Exceptional
01 Sep 2024
Verified traveler

Staff are professional and helpful.

After 3 days of the hotel room checked out, my husband found out that he had left a wedding ring in the room, I rang up and contacted the hotel, the staff called Airi ANDO, replied promptly that the wedding ring was found and still keeping it for us, she also arranged a shipment service for delivering the wedding ring to my home in U.K.
It was amazing and thanks for all staffs in this hotel who are such professional and helpful.
We will definitely be returning to this hotel again for our next stays in Kumamoto.
8/10
Excellent
25 Aug 2024
Alice
Overall above average.
Leisure Family
10/10
Exceptional
23 Aug 2024
Kin Yip

Valued stay

Clean and tidy.
Friends_and_family Family
10/10
Exceptional
20 Jul 2024
WICKRAMASINGHA HEWAGE S D
Nice
10/10
Exceptional
22 Jun 2024
Hoyoung
번화가에 위치해 있어 식당, 편의점, 스타벅스 이용이 용이했다. 다만 주차장이 없어서 조금 불편했어요
Friends_and_family Family
10/10
Exceptional
18 Jun 2024
Richard

Professional Staff and Convenient

Very professional and quick check-in. Close to anything you need to eat, and transportation.
Friends_and_family Family
10/10
Exceptional
15 Jun 2024
Richard

Good location and professional staff

Fast and professional staff. Quick check in. Detail introduction of hotel facilities. Rooms are very clean. Super close to large shopping and dinning areas.
Friends_and_family Family
10/10
Exceptional
14 Jun 2024
Rhiannon
Great central location, close to tram and shopping street with lots of food options! The staff were lovely and held our bags as we were early for check in. Would highly recommend.
Leisure Partner
8/10
Excellent
05 Jun 2024
tatsuo
街中のロケーションですから仕方ないと思いますが、窓からの景色は期待できないと思います
ブラインドには若干ですが夜は特に気になりました 因って朝の光を浴びる事に不自由さを感じました それ以外はお茶とかコ-ヒ-などのアメニティもまぁ充実していたように思います
Business
10/10
Exceptional
30 May 2024
SUNG HO
I will revisit this hotel when I come to Kumamoto.
Partner
10/10
Exceptional
29 May 2024
Verified traveler
Good location and neighbour sister car parking is near
Friends_and_family Friends
10/10
Exceptional
27 May 2024
Verified traveler

方便

地點便利,就在下通商店街彼鄰,前往櫻町巴士站步程只需7分鐘
Friends_and_family Family
8/10
Excellent
25 May 2024
Yoshie
The hotel is close to bus station, shopping area and many dining options, found it very convenient.
Leisure Partner
8/10
Excellent
24 May 2024
Verified traveler
Everything is fine, except the room airconditioner. It was smelled bad.
Self
10/10
Exceptional
20 May 2024
Verified traveler

Excellent

The hotel is very new and use touch machine for self check in&out.
Staff is friendly and helpful, there are coffee bag, tea bag, bath salt, etc placed in the lobby you can take freely.
The room is tidy, clean and big enough for a solo traveler. Overall, very high cp value.
Self
10/10
Exceptional
15 May 2024
Weiyi
Decent room size and perfect location
Leisure Partner
10/10
Exceptional
13 May 2024
Chern Tak

One new and great hotel

New and clean
Lots of space
Great location
Friendly staff
Would return for another stay, highly recommended
Self
10/10
Exceptional
07 May 2024
Takashi

おすすめします

部屋が広くて清潔でした
熊本新市街へのアクセスも抜群で、ごく近くにコンビニもあり、滞在で不満を感じる場面がありませんでした
チェックイン、チェックアウトも自動チェックイン機で出来てスムーズでした
次回熊本に行く際にはまた宿泊したいと思いました
Self
10/10
Exceptional
06 Apr 2024
Cailing
Basic but sufficient. Big room. Taxi able to stop directly in front of hotel. Breakfast spread is good with some local food included. Would be better if they control the people at the restaurant and not let people stand behind customer to wait for seats. Orz almost thought I am at hawker centre.
Leisure Family
10/10
Exceptional
01 Apr 2024
Kitiya
New and clean. Very wide range of amenities (fash wash, face mask, lotions, coffee etc). Great location.
Leisure Friends
8/10
Excellent
23 Mar 2024
Tuen Yi Carman
Quite new, clean and big room size ( twin room) , lot of space in room. Like the coin laundary machine status can see on TV, very convienient. 30 second to shopping area.
For amenity ,hope can provide face cream and shave cream. Recommend this hotel to travaller
Leisure Family
10/10
Exceptional
19 Mar 2024
Siew Khim
All good!
Leisure Friends
10/10
Exceptional
13 Mar 2024
CLARA
Excellent location near to shopping street. Easy to move around to main tourist spots. Hotel is very new and clean. Highly recommended!
6/10
Pleasant
12 Feb 2024
toby

Small room but convenient

It is a small hotel which I feel like living in the dormitory. I did not expect the room is so small from the pictures it shows in the website. The facility provides basic essentials.
Friends_and_family Family

Location & surroundings

Sotetsu Grand Fresa Kumamoto
2-2-23 Shimotori, Chuo-ku, Kumamoto, Japan

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Sotetsu Grand Fresa Kumamoto

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