BB
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BED AND BREAKFAST
Breakfast is included with your stay.
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8.2/10Excellent265 Reviews
Cleanliness8.2/10 8.2
Service8.4/10 8.4
Comfort7.8/10 7.8
Condition8.0/10 8.0
Location8.0/10 8.0
Neighborhood8.8/10 8.8
Amenities8.0/10 8.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Comfort Hotel Kumamoto Shinshigai
The hotel is located in the city centre of Kumamoto.
All the 157 rooms in this 3 star hotel are equipped with hairdryers, trouser presses and air conditioning.
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With a stay at Comfort Hotel Kumamoto Shinshigai in Kumamoto (Chuo Ward), you'll be within a 15-minute walk of Kumamoto Castle and Sunroad Shinshigai Shopping Street. This hotel is 0.3 mi (0.5 km) from Sakura Machi Kumamoto and 0.3 mi (0.5 km) from Shimotori Shopping Arcade.
Make yourself at home in one of the 157 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
10:00 AM
Hotel policies
No rollaway/extra beds available
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 200.00 per person, per night
We have included all charges provided to us by the property.
-
You need to know
- One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, mobile payments, and cash
- Mobile payment options include: Alipay, PayPay, and WeChat Pay
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
-
Optional fees
- Self parking fee: JPY 1200 per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: JPY 1100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Japanese
English
Nearby attractions
Sunroad Shinshigai Shopping Street
0.1 km / 0.1 mi
Shimotori Shopping Arcade
0.2 km / 0.1 mi
Sakura Machi Kumamoto
0.3 km / 0.2 mi
Kumamoto-jo Hall
0.4 km / 0.2 mi
Kumamoto City Hall
0.5 km / 0.3 mi
Yakumo Koizumi Old House in Kumamoto
0.7 km / 0.4 mi
Sakura-no-baba Josaien
0.8 km / 0.5 mi
Catholic Tetori Church
0.8 km / 0.5 mi
Contemporary Art Museum Kumamoto
0.9 km / 0.5 mi
Kumamon Square
1 km / 0.6 mi
Kumamoto Prefectural Traditional Crafts Centre
1.1 km / 0.7 mi
Kumamoto Castle
1.1 km / 0.7 mi
Kumamoto Prefectural Art Museum
1.4 km / 0.9 mi
Kato Shrine
1.4 km / 0.9 mi
Former Residence of Natsume Soseki
1.6 km / 1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 157
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Multilingual staff
Show 15 more facilities & services
- 24-hour securityExtra charge
- Smoke detector
- Hotel safe
- Lift accessExtra charge
- GymExtra charge
- Luggage roomExtra charge
- Clothes dryer
- Towels and bed linenExtra charge
- Conference room: 1
- MassageExtra charge
- Breakfast
- Non-smoking establishmentExtra charge
- Horse ridingExtra charge
- GolfExtra charge
- TennisExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Hotel Kumamoto Shinshigai
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Hotel Kumamoto Shinshigai
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN NON SMOKINGTWIN • NON SMOKING • 1 Bedroom • 23 m²TWN.NM
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Individually adjustable air conditioning
- Fridge
- TV
- Hairdryer
- Bathtub: 1
- Shower: 1
- Bathroom
Show all 12 amenities
- Slippers
- Pay movies
- Soundproof room
- Desk
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Hotel Kumamoto Shinshigai
TWIN NON SMOKING
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM
Room amenities
- Housekeeping
- Individually adjustable air conditioning
- Fridge
- TV
- Hairdryer
- Bathtub: 1
- Shower: 1
- Bathroom
- Slippers
- Pay movies
- Soundproof room
- Desk
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE ECONOMY WITH SHARED BATHROOMDOUBLE • ECONOMY WITH SHARED BATHROOMDBL.EY-FH
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Hotel Kumamoto Shinshigai
DOUBLE ECONOMY WITH SHARED BATHROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EY-FH
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Hotel Kumamoto Shinshigai
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Hotel Kumamoto Shinshigai
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Hotel Kumamoto Shinshigai
DOUBLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKINGDBL.EY-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Hotel Kumamoto Shinshigai
DOUBLE ECONOMY NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EY-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Hotel Kumamoto Shinshigai
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Hotel Kumamoto Shinshigai
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Hotel Kumamoto Shinshigai
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Hotel Kumamoto Shinshigai
TWIN NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Comfort Hotel Kumamoto Shinshigai
100
reviews shown
Fan
Toilet is too tiny to fit one person if you’re a little bit big. Check out time is 10am, while the other comparable hotels I stay in Kumamoto is 11am.
duon
We are from US. This hotel’s room is simple but it has everything you need and it is very clean! I have stayed in higher star hotels in US and we don’t get the cleanliness and service and we still tipped even when the service at the US hotel was non existent. In Japan, no tipping and we get great service. The free breakfast at Comfort Hotel was good too.
Lisha
若者向けのハイレベルのサービスをご提供いただき、ありがとうございました。
Verified traveler
Left my wallet.. they worked with me in order to make sure it was returned to me.
Verified traveler
Great location. Just a few minutes walk from the tram station and kumamoto kotsu center aka bus terminal. There are plenty of convenient store and restaurants nearby while the shopping street is just walking distance. The breakfast variety is not much, but with combination of both Japanese and western style food.
Ian
Disappointed with smoking room.
Noticed on the confirmation email a few weeks before going that it said 'smoking room' which I did not knowingly sign up to. Attempted to contact the hotel through hotels.com to have this changed and received no response. When I checked in the hotel staff were unable to change this at that stage all non-smoking rooms were booked out. Very disappointed, the smell in the room and corridor somewhat marred our stay in what otherwise would've been a good hotel.
Verified traveler
Stayed for a couple of days. Good room, bit small but ok. Good location right next to shopping arcades and 10 mn walking distance from Kumamoto castle. Basic breakfast but nice to have available. Would come back to this hotel.
Michael
Extremely friendly staff....
Very friendly reception staff who never tired of fielding a variety of questions from us. Located very close to a tram stop that was itself only a few stops from the main railway station. Next to a long covered shopping mall with numerous places to eat nearly. Not far to the (closed and damaged) historic castle; perhaps fifteen-twenty minutes. The breakfast was fine, more Japanese than Western but with some options for those that prefer the latter. Room small-medium sized but very clean and modern-ish. Enjoyed our stay.
Stephen
Amazing Hotel in a time of crisis
This hotel is in a great location, is clean and modern, and has an awesome breakfast. Our stay was perfect until April 14, when Kumamoto suffered the first of two major earthquakes. During this catastrophe, the physical hotel and the staff performed above and beyond. During two major quakes the staff stayed on duty assisting scared and confused guests. They even continued with breakfast service throughout everything! I’m sure the staff had their own homes and family they were worried about, but they showed nothing but concern for guests and continued to care for us as if it were business as normal. As for the building - asleep in this hotel during the second larger earthquake, we felt as if the building would collapse from the violent shaking. The staff ran throughout the 10 story building making sure everyone evacuated. After several hours we returned to the hotel to find minimal physical damage, so we were able to return to our room and try to sleep. Our checkout was April 17, but because all public transport was shut down (airport, rail and roads damaged) we had to make a decision to wait it out or make an attempt to reach another city’s airport. The hotel offered to hold our room and extend our stay if we were unable to leave, but in the end we were able to make it to Fukuoka and connect to our flight home. I highly recommend this hotel on many levels - but most of all because the calm and kind staff cared for us, while the well-constructed building saved our lives.
Lin Chin
small room but good location
room too small
travelingtexan
Convent to pedestrian mall, and trams
So easy to get to from the train station on the tram. Use the tram to go to other locations. Room comfortable, in proportion to other Japanese hotels, as expected from descriptions. Breakfast plentiful with a variety of typical Japanese offerings. Great variety of breads. The mall has a variety of stores / very comfortable location for those on foot. WiFi reliable.
J
Small, clean room
Stayed for two nights in a single room. Room was very small but typical of Japanese hotels like this. Hotel is close to a tram stop and a huge shopping arcade. The free breakfast was a nice bonus.
Don
Great location
The hotel is good considering the price and location. The only complain I have is that the pillows are way too flat and the double beds are really small. My wife and me are pretty slim yet we find the beds rather uncorfortable to get a good night's sleep because of its size.
Seiichiro
部屋は広く清潔で、快適でした
ありがとうございました
ありがとうございました
seungmo
깨끗해요 방은작은편이에요 직원들은 너무친절해요 조식은간단히 먹을만해요 위치는좋아요
SHIGERU
期待通りでした、週末イベントが多く熊本全体が料金が高くなっていました
Shugen
3時より前のチェックイン、
ちょっと気が利いた宿ならば、「準備できてる部屋を探しましょうね」
と、割と気楽に対応してくれるのだが、、、、
ルールに厳格なところで、追加料金を求められました。
仕方ないけど残念なところです。
ちょっと気が利いた宿ならば、「準備できてる部屋を探しましょうね」
と、割と気楽に対応してくれるのだが、、、、
ルールに厳格なところで、追加料金を求められました。
仕方ないけど残念なところです。
Hiroshi
いいね
takashi
客室は清潔で何よりアーケード街に近く、桜町バスターミナルにも近く便利この上ない。
akira
なし
TOMOHIDE
また利用します
TOMOHIRO
普通によかったです。
Tadao
良かったです
Masahiro
周辺に飲食店やお店が多く、立地が最高でした。
部屋はやや古さがあったが普通といったところ、シャワーの水圧は十分、朝食はやや寂しい感じでした。コーヒーがもう少し美味しいと良かったです。
スタッフの皆さんはとても良い対応でした。
部屋はやや古さがあったが普通といったところ、シャワーの水圧は十分、朝食はやや寂しい感じでした。コーヒーがもう少し美味しいと良かったです。
スタッフの皆さんはとても良い対応でした。
Lionel
Excellent.
Chambre propre et assez grande. Hôtel bien placé, proche d’un arrêt de tramway et surtout du château. Une shotengai à proximité pour le shopping et les restos.
HIROAKI
朝ごはんがよい
Yuichi
特に問題無し
LI WEI
個
Shoryu
部屋にダニがいたのか足が痒くなりました。また、エアコンもカビ臭く乾かしながら使わなければいけない状態であまり快適とは言えない状態です。
???
いいです！
Kouji
シングルの部屋だったがベッドが大きくて良かった。部屋の照明も明るく良かった。朝食のバイキング料理も色々あり美味しく食べられて満足した。
Seiki
アーケードの途中にあり、とても便利。
Mei Heung
房間廁所有蚊滋，自助早餐款式少，好處樓下有Lawson，周圍方便飲食
CHIH YUAN
Good location
Nice service
Nice service
yoichi
以前から使わせてもらってますが
チェックイン等が対面でなくなった分
年配者には難しく感じる事もありましたが
一度やれば逆に便利だと思いました。
これからも利用させてもらいます。
チェックイン等が対面でなくなった分
年配者には難しく感じる事もありましたが
一度やれば逆に便利だと思いました。
これからも利用させてもらいます。
Verified traveler
깔끔한 호텔
호텔 위치가 훌륭하고, 조식도 간단하지만 깔끔하고 맛있네요.
Lai Siu Flora
早餐食品差，服務員完全不懂英語及普通話，床褥太軟，房間沒有任何支裝水供應。
YUMI
アメニティについて
アメニティに化粧水、乳液が無くて残念でした。（国内旅行だと持ち歩かないのでホテルのをあてにしていました）
エコなのかなとも思いましたが。
エコなのかなとも思いましたが。
Siu fung
地點超好
地點非常好，旁邊有大型停車場，票卡給櫃枱可以以一千二百日元停一晚，走路到熊本城不到十分鐘，附近有櫻町購物中心，上通下通銀座通等購物的地方，地點很讚。
Shingo
コスパもよく朝食も美味しいです、また利用したいです(^^)
Masato
2泊滞在。シャワーの湯量が少ない。枕低すぎ。お茶を溶かすマドラーがない。一日目スリッパ無し。夜中騒音。エアコン温度管理不可。朝食種類が少ない。おしぼりが無い。
ヘヤードライヤーが強いのは良かった。駐車場の案内が敷地内セルフとなっていたが、実際は隣の提携駐車場セルフなので混乱した。
ヘヤードライヤーが強いのは良かった。駐車場の案内が敷地内セルフとなっていたが、実際は隣の提携駐車場セルフなので混乱した。
Shuqiong
いい感じ
Ho Nam
位置很好
地點非常好, 又夠集中, 但是冷氣不夠, 有點熱
Ho Nam
位置很好
這酒店位於熊本最旺地帶, 熊本新市街、下通商店街、上通商店街、熊本COCOSA、鶴屋百貨、熊本熊廣場，最熱鬧的熊本商店街全都在步行二十分鐘內到達, 位置很好
Yasunari
街のど真ん中に位置仕立ても便利。部屋も綺麗で良いホテルでした。
Daiju
中心街から近くてべんさ
Toshiji
総合的にコスパが良い
RYUJI
前日の東横インよりも良かった。
桜町バスターミナルから徒歩圏内でひじょうに便利。部屋は値段相当、大きな不満無し。無料の朝食は期待していなかったが、パンが美味しく、意外と良かった。チェックアウト後に預ける荷物は、受付では無く、備え付けのロッカールームに自分で出し入れする点もむしろ自由度が効いて良かった。値段の近い前日泊まった東横インよりもこちらの方を評価する。
Yuki
立地がよい
KUNMING
乾淨又方便
方便購物，乾凈
HYEMI
불투명한 창문이 단점
창문이 불투명이라 밖을 내다볼 수가 없어서 너무 답답했어요. 근데 위치는 최고에요. 호텔 바로 아래 1층에 유명한 말고기 전문점 스가노야가 있고, 사쿠라마치 버스터미널이 걸어서 3분 거리에요. 하지만 저처럼 밖에 환경이 어떻든 일단 내다봐야하는 사람에겐 창문이 불투명한게 너무 큰 단점이에요.
MIDORI
朝食付き、ウェルカムドリンクもあり快適でした。足まくらの貸し出しは、旅の疲れが取れました。夜のバーの騒音がありましたが、ワールドカップラグビーで盛り上がっていた模様。また利用したいです。
HAYASHI
立地がよい
喫煙場所がなかったので、たばこの本数が減りました。
朝食は卵と納豆が欲しかったです。
朝食は卵と納豆が欲しかったです。
Verified traveler
文句なし
朝食がついているのがありがたい。
Kunihiko
清掃ゴミをエレベーターで遭遇した
Yoshida
やはり立地が最高でした。朝食も軽く済ませるなら充分なメニューと量です。提携駐車場がホテルの隣というのもおすすめですね。また利用させて頂きます
Satoshi
ここはもう行かないかな。
シャワー室の壁が汚かった。
シャンプー、リンスは黒カビみたいのが生えていた。それくらいは取れると思うが、綺麗にする努力もみられない。
トイレのペーパーの上だって、埃だらけ、空気清浄機は、埃だらけで、フィルター清掃ランプが付いていた。
朝食事は毎日ほぼ同じメニュー。
今まで泊まったコンフォートの中では、最低だった。今後は、ここのコンフォートは選ばない。
シャンプー、リンスは黒カビみたいのが生えていた。それくらいは取れると思うが、綺麗にする努力もみられない。
トイレのペーパーの上だって、埃だらけ、空気清浄機は、埃だらけで、フィルター清掃ランプが付いていた。
朝食事は毎日ほぼ同じメニュー。
今まで泊まったコンフォートの中では、最低だった。今後は、ここのコンフォートは選ばない。
SATOMI
対応の素晴らしさ
トラブルへの対応、フロントのスタッフに方々の利用者への心遣いが素晴らしいです。
SACHIKO
夜中まで外から大声で歌う声がとてもうるさかった。繁華街の真ん中なので仕方ないが、ねむれなかった。
カーテンも外からの光が漏れていて、全く眠れなかったです。
カーテンも外からの光が漏れていて、全く眠れなかったです。
Verified traveler
繁華街の真ん中
繁華街の真ん中にあるので、飲みに行くにはいい。その代わりに、ほとんどの部屋が窓からの景色や日当たりがほぼない。寝るだけならそこそこ綺麗で安いのでいいと思います🙋♂️
Takahiro
フロントから清掃係まで、愛想悪くガサツな感じでした。
YUKIKO
立地はアクセス抜群！
街の中心でどこへ行くにも便利な場所、コンビニも隣接で便利。あと館内にレンジがあれば良かったなと。（見当たらなかったので）
朝食も美味しく満足♪
スタッフの皆様がとても親切で、気持ちがよかった。コロナ禍でも安心対応のホテル。
朝食も美味しく満足♪
スタッフの皆様がとても親切で、気持ちがよかった。コロナ禍でも安心対応のホテル。
YOSHIYUKI
町中にあるので便利です。
shigemi
繁華街の中にあって飲み歩きにはべんりです。
ホテルの朝食はお勧めできません！
隣のローソンを利用していました。
ホテルの朝食はお勧めできません！
隣のローソンを利用していました。
Verified traveler
スタッフの方の笑顔が素敵ですごく親切できた！ありがとうございました！
Verified traveler
気軽に連泊できる宿
大学に合格し住まいを決めたものの、引渡し日まで何日かあったのでつなぎで3連泊しました。合格したあとの住まい探しでも使わせていただいたので、リピートです。自分の住み慣れたアパートに帰るようなリラックスした気分で連泊できました。費用がリーズナブルですので、今度は合宿や学会参加などで他の土地のチェーンホテルを利用したいと思っています。
Tatsuya
快適なホテルです。
レセプション横のフリードリンクコーナーでコーヒーなど飲めてよかった。部屋は快適です。客室でのwifiは早いので客室でのノートパソコンで仕事をするのにストレスが無く仕事が出来た。また宿泊したいホテルです。
Verified traveler
街中で便利
街中で飲みに出やすいです。周辺にコンビニ、ドンキがあり何でも揃います。
Verified traveler
立地が最高！
立地がとても良い。駐車場も隣に提携パーキングあり。部屋も綺麗でしたー！
Etsuro
また宿泊したい
とてもキレイなホテルで対応も素晴らしかったです。
Verified traveler
ビジネスに最適
立地が良いです 駐車場はすぐとなりの市街parkingと提携していて便利です アーケイド街の近くです
Verified traveler
とても快適で、フロントの皆さんも親切な方、気配りがある方が多いです。エクスペディア経由での料金が高く、他の宿泊予約サイトで予約を取るとお買い得なので、非常に残念でした。良いホテルなのでリピートします。
Verified traveler
連泊
連泊で利用でしたので、清掃だけ依頼しましたが、シーツも綺麗にしていただけました。
Verified traveler
至って普通のビジネスホテル。
朝食が美味しくなかったなーと少し残念。
朝食が美味しくなかったなーと少し残念。
Verified traveler
設備も新しく、綺麗にされており、良かったです。
Seiko
繁華街近くで清潔感ある全館禁煙のホテル
繁華街にあり便利な場所です。
清潔感もあり、スタッフの方々の笑顔もいいので、また帰って来たみたいな感覚で利用出来ますが、今回、冷蔵庫の電源付けても冷えなく冷蔵庫が壊れてました。朝飲む為の野菜ジュースが冷えてなく残念でした。今までそういう事なかったので、電源チェックはされた方がいいと思いました。
清潔感もあり、スタッフの方々の笑顔もいいので、また帰って来たみたいな感覚で利用出来ますが、今回、冷蔵庫の電源付けても冷えなく冷蔵庫が壊れてました。朝飲む為の野菜ジュースが冷えてなく残念でした。今までそういう事なかったので、電源チェックはされた方がいいと思いました。
Verified traveler
清潔さと静かさが良かったです。
Verified traveler
フロントサービスの対応には好感が持てる。
Verified traveler
夜中の2時のチェックインでしたが、スムーズでした。
Seiko
便利な場所
毎回利用してます。
フロントの女性が感じよく
二次会会場にも近く便利です。
フロントの女性が感じよく
二次会会場にも近く便利です。
Verified traveler
立地もよく満足です
価格も安い。朝食もGOOD
Verified traveler
カギが開かない
ガードキーが何度チャレンジしても開かないので一旦フロントへ戻る羽目にあいました、フロントの方曰く磁気が不良との事でした、こんな事今迄初めてです？？でした。
Aki
部屋に髭剃り用のローションとドライヤーがなかったのは致命的に不便であった。
LEI WA LENG
地點方便
Paulina
Excelente relación precio calidad.
Varios miembros del personal hablan inglés, algo difícil de encontrar en Kyushu.
Buen desayuno
Varios miembros del personal hablan inglés, algo difícil de encontrar en Kyushu.
Buen desayuno
Verified traveler
ホテル改装中の朝食に注意！
予約時に無料朝食付きとの記載があり、美味しそうな朝食の写真があったためこのホテルに決めたが、実際のチェックイン時に「ホテルが改装中のため軽食を配る形になる」との説明を受けた。軽食はおにぎり２つとバナナ、あとは粉末の汁物・飲み物類。予約サイト掲載の朝食が提供できないのであれば、その旨をきちんと明記して欲しかった。もうひとつ気になった点は、客室の清潔感。エアコンの吹き出し口にホコリがびっしり付いており、寒い日であったが暖房を付けることが躊躇われた。スタッフの方の感じは良く、ロケーションも非常に良かっただけに、朝食と部屋の清掃の２点が残念でした。
フーさん
良いホテル\n
町に直結して便利です。バスターミナルも近いですし、移動に便利です❗️
朝食☕️🍞🌄も美味しいですよ。
朝食☕️🍞🌄も美味しいですよ。
TING CHI
不錯選擇
不錯的 地點方便 超級近下通 方便逛街
轉角位拉麵十分好吃 超級推介
房間的燈不能獨立開關
要不全開 要不全關
對於我這些不喜歡全關燈喜樂開著走廊燈睡覺的人很不便
結果只好選擇全開燈睡覺
睡不好啊
轉角位拉麵十分好吃 超級推介
房間的燈不能獨立開關
要不全開 要不全關
對於我這些不喜歡全關燈喜樂開著走廊燈睡覺的人很不便
結果只好選擇全開燈睡覺
睡不好啊
Matt
hotel in good location
close to the castle and next to shopping street
you can find a lot of nearby restaurants for lunch and dinner
you can find a lot of nearby restaurants for lunch and dinner
jiddongo
컴포트구마모토신시가이
조식이좋아요 교통이상당히편리한위치에있어요
아케이드내부에있고
전차타기에 용이해요
교통센터와도 상당히가까워요
아케이드내부에있고
전차타기에 용이해요
교통센터와도 상당히가까워요
TEA
安心して泊まれました
他のコンフォートホテルと同じように、コーヒーを自由に飲めるのがすごく良いです。バイキングもおにぎりの種類が豊富で楽しめました。立地もよく、観光に適していると思います。
Verified traveler
普通に良い。
特に可もなく不可もなく。スタッフの対応や無料の朝食サービスなども声かけがあたたかかったです。
だいちゃん
繁華街にありながら、かなり静か。
部屋の照明が微調整が出来ないことと、
朝食にもう少しボリュームがあれば言うことなし。
夕食の場所を質問した際にも、きちんと確認して頂き、カウンター越しではなく私の横まで来てくれて場所を説明してくれた。
心のこもったサービスだった。
部屋の照明が微調整が出来ないことと、
朝食にもう少しボリュームがあれば言うことなし。
夕食の場所を質問した際にも、きちんと確認して頂き、カウンター越しではなく私の横まで来てくれて場所を説明してくれた。
心のこもったサービスだった。
くり
まちなかの便利なホテル
熊本滞在にはいつも利用させていただきます。
繁華街の真ん中で利便性抜群です。
朝食もついて、コストパフォーマンスも良いと思います。
出張も遊びも使えるホテルですね。
繁華街の真ん中で利便性抜群です。
朝食もついて、コストパフォーマンスも良いと思います。
出張も遊びも使えるホテルですね。
Su mei
離市電辛島町站很近
且逛街吃飯都很方便
枕頭很舒服好睡
且逛街吃飯都很方便
枕頭很舒服好睡
Jimmy
普通商務酒店
Ordinary business hotel, SP value in general, breakfast level can be, no special surprise but the average level.
And the store area is relatively close to shopping is very convenient.
And the store area is relatively close to shopping is very convenient.
Verified traveler
交通センターにも近く繁華街の真ん中でアクセスに便利．立地が繁華街の真ん中でも夜にうるさく感じることは特にない．
Verified traveler
위치가 편리해요
아침식사가 포함된 가격이라 좋았어요. 아케이드 주변이라 쇼핑하기 편리합니다
hon kin
Great Location hotel
Since we need to take 2 station subway from JR station, the hotel is located in shopping & dining centre. this is my second tiime to live in Comfort GRoup hotel, the breakfast is not good as my last experience in Sapporo, but still in acceptable level.
HIROSHI
清潔で観光にもビジネスにも便利
繁華街の真ん中にあり、出張族にも観光客にも大変使い勝手の良いホテルです。バスターミナルにも市電の駅にも近いので移動も便利。
Location & surroundings
Comfort Hotel Kumamoto Shinshigai
2-10 Shinshigai, Kumamoto, Japan
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Comfort Hotel Kumamoto Shinshigai
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