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Toyoko Inn Kumamoto Shin-shigai

Kumamoto · Japan

3-25, Shinshigai, Chuo-ku, 3-25View location

8.2/10Excellent667 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.0/108.0
Condition8.2/108.2
Location10.0/1010.0
Neighborhood9.2/109.2
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Toyoko Inn Kumamoto Shin-shigai

Set in a prime location of Kumamoto, Toyoko Inn Kumamoto Shin-shigai puts everything the city has to offer just outside your doorstep. The hotel offers guests a range of services and amenities designed to provide comfort and convenience.

Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, laundry service, elevator are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, non smoking rooms, air conditioning, heating, desk.

Enjoy the hotel's recreational facilities, including massage, before retiring to your room for a well-deserved rest. A welcoming atmosphere and excellent service are what you can expect during your stay at Toyoko Inn Kumamoto Shin-shigai.

Read more about this hotelShow less

Located in Kumamoto (Chuo Ward), Toyoko Inn Kumamoto Shin Shigai is a 5-minute walk from Sakura Machi Kumamoto and 6 minutes by foot from Kumamoto-jo Hall. This hotel is 0.8 mi (1.3 km) from Kumamoto Castle and 1.9 mi (3 km) from Kumamoto Station Tourist Information Center.

Make yourself at home in one of the 220 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature hair dryers and slippers. Conveniences include phones, as well as desks and electric kettles.

Featured amenities include complimentary wired internet access, a 24-hour front desk, and laundry facilities. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Unicode Support false Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 200.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who are booked for 7 nights or more may be required to change rooms during their stay.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector and a fire extinguisher
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Housekeeping is provided every 4 days.
  • Minimal age
    18
  • Optional fees
    • Self parking fee: JPY 1300 per night
    • Nearby parking fee: JPY 1500 per night (656 ft away)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

Nearby attractions

Shimotori Shopping Arcade 0.1 km / 0.1 mi
Sunroad Shinshigai Shopping Street 0.1 km / 0.1 mi
Sakura Machi Kumamoto 0.4 km / 0.3 mi
Kumamoto-jo Hall 0.5 km / 0.3 mi
Kumamoto City Hall 0.6 km / 0.3 mi
Yakumo Koizumi Old House in Kumamoto 0.6 km / 0.4 mi
Catholic Tetori Church 0.7 km / 0.5 mi
Contemporary Art Museum Kumamoto 0.8 km / 0.5 mi
Sakura-no-baba Josaien 0.8 km / 0.5 mi
Kumamon Square 0.9 km / 0.5 mi
Kumamoto Prefectural Traditional Crafts Centre 1 km / 0.6 mi
Kumamoto Castle 1 km / 0.6 mi
Kato Shrine 1.4 km / 0.8 mi
Kumamoto Prefectural Art Museum 1.5 km / 0.9 mi
Former Residence of Natsume Soseki 1.7 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 220
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Laundry service
  • 24-hour securityExtra charge
  • Hotel safeExtra charge
Show 9 more facilities & services
  • Lift access
  • Luggage roomExtra charge
  • Restaurant
  • Meeting room
  • MassageExtra charge
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKINGDBL.EY-NM

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    DOUBLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED SMOKINGDOUBLE • QUEEN BED SMOKINGDBL.QN-JK

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    DOUBLE QUEEN BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SMOKINGDOUBLE • SMOKINGDBL.JK

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    DOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKINGTWIN • SMOKINGTWN.JK

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    TWIN SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SMOKINGSINGLE • SMOKINGSGL.JK

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    SINGLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM NON SMOKINGDOUBLE • PREMIUM NON SMOKINGDBL.PI-NM

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    DOUBLE PREMIUM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SMOKINGRoom • SMOKINGROO.JK

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    Room SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUM NON SMOKINGRoom • PREMIUM NON SMOKINGROO.PI-NM

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    Room PREMIUM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY SMOKINGDOUBLE • ECONOMY SMOKINGDBL.EY-JK

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    DOUBLE ECONOMY SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    SINGLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE WITH DOUBLE BEDDOUBLE SINGLE USE • WITH DOUBLE BEDDUS.DB

    Photos are not available for this room type.

    Toyoko Inn Kumamoto Shin-shigai

    DOUBLE SINGLE USE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Toyoko Inn Kumamoto Shin-shigai

8.2
Excellent
667 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.0 /10
Condition
8.2 /10
Location
10.0 /10
Neighborhood
9.2 /10
Amenities
8.2 /10
100 reviews shown
6/10
Pleasant
10 Mar 2026
Yuki
The location is right quite far from the main station but is conveniently located for sightseeing.
Partner
8/10
Excellent
26 Feb 2026
Paul
Yes
Self
8/10
Excellent
23 Nov 2025
Vincent
Satisfactory. What more do you need. Space is compact if that is okay with you, then that's good enough.
Leisure Family
10/10
Exceptional
26 May 2024
May

Convenient and comfortable.

Close to shopping and restaurants and vibrant night life. Parking is reasonably priced and convenient. Hotel slightly run down and breakfast was only ok. Staff was very friendly and helpful. Great stay overall.
Friends_and_family Friends
8/10
Excellent
05 May 2023
Frank
Very good
* proximity to shimitori shopping arcade
* staff friendly and accommodating
* taxi with older generation drivers were honest and helpful
* hotel clean

Good
* breakfast adequate
* lobby facilities
* tram pamphlet on stations were helpful
* food guides and choices

Not good
* some restaurants in shopping arcade were not very accommodating to walk in customers
Leisure Family
4/10
Poor
27 Oct 2019
Verified traveler
You cannot check-in before 04:30 Pm unless you pay JPY15000 or you are a Member of the Hotel.
Reservation was for 2, but the bathroom had only towels for 1.
Breakfast served after 7:00 Am, way too late for people who have to start their day early.
Leisure Family
8/10
Excellent
25 Sep 2019
Sak
Excellent location. Room rather small
Leisure Family
8/10
Excellent
13 Jul 2019
KK
A strategic location within the town & shopping arcade. Room size is a bit small though & the breakfast is complementary (don't put high expectation). The time i stayed was rainy season but they dont provide free umbrella to their guests (you can buy 1 at the hotel lobby though).
Leisure Friends
10/10
Exceptional
27 Mar 2019
Verified traveler

Good location, highly recommended

Excellent location. Lots of restaurant and shops and closed by bus station.
Friends
10/10
Exceptional
28 Feb 2019
Hamasaki
Very nice
Family
8/10
Excellent
24 Feb 2019
BoYoung

Nice location and easy to go around.

Nice location to lots of attractions. In popular area and surrounded by many shops. Staffs are friendly but breakfast is average.
Family
8/10
Excellent
15 Nov 2018
Lauren

Great Price, Clean and Comfortable

Have stayed here a lot in the past. Rooms are simple but clean, the free breakfast is good if you like Japanese style, and they hold your bags at the front. Situated conveniently close to the Bus Terminals and the main shopping district, with lots of restaurants around.
8/10
Excellent
17 Sep 2018
Verified traveler

Gd stay for shopping

Close to shopping streets & Kumamoto castle.
Can leave luggage before & after check out.
Easy breakfast

8/10
Excellent
01 Aug 2026
Yin yao
市中心出入方便,客服很親切,早餐也不錯,房間大小還可以
10/10
Exceptional
22 Jul 2026
Issay
朝食の品数も充実しておりゆっくり食事をとることができました
8/10
Excellent
28 Jun 2026
shuji
飲食店が近く多いので良かった
8/10
Excellent
31 May 2026
Rumiko
4泊して毎朝の食事がとても美味しくて
良かったです✌

場所的に夜遅くまでうるさいかな?と思っていたけど静かでゆっくり出来良かったです
Self
6/10
Pleasant
05 May 2026
tadashi
朝食もう少し種類があると良かった
Self
8/10
Excellent
04 May 2026
YUN-JENG
早餐簡單但是味道不錯
Friends_and_family Friends
8/10
Excellent
27 Apr 2026
CHOONTAEK
주변 상권지역과 가깝고 편리함.다만,비지니스호텔이라는점, 다소 룸이 좁다는 점 감안
Friends_and_family Friends
8/10
Excellent
14 Apr 2026
Ryuichiro
シーツ等汚れやしわがなく、清潔で気持ちよく眠れました。
Self
6/10
Pleasant
09 Apr 2026
shinya
街中でビックリしました
8/10
Excellent
04 Apr 2026
エイジ
まー
Family_with_children
6/10
Pleasant
01 Apr 2026
YATSUKA
朝食いらないので安くしてほしい
8/10
Excellent
30 Mar 2026
Yongil
Car parking was very comfortable and breakfast was normal
Friends_and_family Friends
10/10
Exceptional
18 Mar 2026
junko
室温も快適で、ゆっくり過ごせました。ありがとうございました。
Self
8/10
Excellent
14 Mar 2026
Yuuki
外装工事中ですが、部屋はキレイです。
繁華街の中なので、お店はたくさんあり便利でした。
無料ですが、朝食のおかずに手作り感がないのが残念でした。
果物やヨーグルトなどがあったら、と思いました。
10/10
Exceptional
09 Mar 2026
CHEONG HYUN
바로앞 편의점
난방 우수
Partner
4/10
Poor
19 Feb 2026
拓也
無料の朝食はありがたいのですが終了時間が少し早すぎるのではないかと思いました。
Business
8/10
Excellent
18 Feb 2026
tatsuo
部屋も綺麗にメイクしたあったので、快適でした。
Self
10/10
Exceptional
16 Feb 2026
??
熊本の知人から予定外のお土産をいただき、重く当日チェックインしか事前の荷物預かりしてもらえないのがルールなんですが、事情をご説明したところ、前日なのに預かっていただけました。熊本城マラソンに参加なので、非常に助かりました。熊本の方々の温かい対応に感謝です。
Leisure Self
10/10
Exceptional
08 Feb 2026
KIYOTAKA
遅いチェックインでしたが丁寧に対応いただきました。
Business_and_leisure Self
8/10
Excellent
23 Jan 2026
Taiga
スタッフも感じ良く、朝飯も美味しい
Business Self
8/10
Excellent
01 Jan 2026
Kazu
手頃な価格で部屋も広め。朝食付きで良い宿泊場所。
Leisure Family_with_children
8/10
Excellent
01 Jan 2026
Kaori
無料で朝食が利用できて嬉しかった
駐車場は聞いてみたがちょっと分からず他を利用した
Leisure Partner
10/10
Exceptional
28 Dec 2025
OZONO
立地条件が良かったです。
Business_and_leisure Friends
10/10
Exceptional
20 Dec 2025
junko
受け付けですぐ対応して頂き、助かりました。ありがとうございました。
8/10
Excellent
19 Dec 2025
Yuhmei
方便
Friends_and_family Family
8/10
Excellent
09 Dec 2025
TAKAMITSU
全体的にきれいだと思います。
6/10
Pleasant
05 Dec 2025
satoru
無
8/10
Excellent
28 Nov 2025
Kosuke
立地は素晴らしい
8/10
Excellent
19 Nov 2025
R
お部屋は広く、清潔感がありました。繁華街から近く立地も良いです。飛行機の時間が早かったので、朝食を駆け込みで食べましたが、6時から朝食サービスがあればいいなと思いました。全体的には◯です。
Leisure Family
10/10
Exceptional
29 Oct 2025
MIN KUYNG
깨끗한 방,친절한 직원분들,조식 굿,위치 굿
Self
10/10
Exceptional
29 Oct 2025
TAKEAKI
全体的に清掃が行き届いており快適だった。
スタッフの対応も非常に良かった。
また利用します。
Self
10/10
Exceptional
28 Oct 2025
SHINJI
清潔感があって、さすが東横インだと思った
Business Self
10/10
Exceptional
25 Oct 2025
osamu
部屋の中に蚊がいたのが残念でした
Self
6/10
Pleasant
27 Sep 2025
HIDEYUKI
とても親切で過ごしやすかったがベットが若干硬いのが個人的には合わないが気になる程ではない
Leisure Self
8/10
Excellent
26 Sep 2025
yukio
スタッフが丁寧にチェックインの説明をしてくれましたが、スタッフが大変なのでは?宿泊客が多い場合には、対応が大変かと思います。ご一考願います。
Leisure Self
10/10
Exceptional
22 Sep 2025
Verified traveler
近くに飲み屋が沢山あるため楽しめた
熊本城もすぐ近くなのでライトアップを見にいけた
設備や清潔さに関しては東横インなので問題はない
8/10
Excellent
15 Sep 2025
Akemi
安価
Leisure Family_with_children
10/10
Exceptional
14 Sep 2025
toshikazu
繁華街の中なので夜は楽しみやすくて良かったです。
8/10
Excellent
13 Sep 2025
TATSUYA
受付が面倒くさい
Business
8/10
Excellent
11 Sep 2025
景一
従業員の方がまなさん好印象でした。
Business
4/10
Poor
07 Sep 2025
wataru
エアコンから異音がする。
エアコン周りの誇りがすごい
8/10
Excellent
30 Aug 2025
Kyouzou
空調も静かで良かった
8/10
Excellent
11 Aug 2025
Franz-Xaver
Many Bars near the hotel, perfect to chill and drink.
10/10
Exceptional
06 Aug 2025
junko
ゆっくり休めました。
朝食も美味しかったです。
Leisure Self
10/10
Exceptional
02 Aug 2025
SHINJI
せいけつかんがあって良かった
Business Self
8/10
Excellent
29 Jul 2025
G J
There are many restaurants nearby, and the shopping arcade is right nearby. A short walk will take you to a good spot for accessing Kumamoto Castle. The breakfast buffet is also delicious. The only drawback is the limited parking space.
Business Family
8/10
Excellent
26 Jul 2025
iku
繁華街のところにあるので、ご飯屋さんやショッピングも楽しめます。交通機関もすぐにあり快適です。
Business Self
6/10
Pleasant
22 Jul 2025
??
The location is good.Parking system is good.
2/10
Poor
21 Jul 2025
yukie
ネット予約で最悪の部屋、窓の外が30センチほどで、ビルの壁、真っ暗でした。朝食も品数少なく美味しくない‼️二度と泊まりたくありません!
Partner
8/10
Excellent
22 Jun 2025
Hoi shing
方便,整潔的
Leisure Partner
6/10
Pleasant
29 May 2025
kenichi
アメニティが少ないと思いますを
Business Self
8/10
Excellent
20 May 2025
SHINGO
よかったです。
Business Friends
8/10
Excellent
17 May 2025
Verified traveler

バックンの立地!

熊本で一番の繁華街に位置し

超便利です!
8/10
Excellent
16 May 2025
Kazuyoshi
街中で利便性がとても良いです!
Business_and_leisure Self
10/10
Exceptional
13 May 2025
Hiroyuki
朝食はバイキング形式、食べる場所が受付フロア近くにあり座席数が少なかったのですが、部屋で食べてもよいとの事だったので、お盆にのせて部屋に戻り家族4人で食べました。
子供が小さいので助かりました。
Leisure Family_with_children
10/10
Exceptional
10 May 2025
Ueyama
値段、スタッフの対応、申し分ありませんでした。
Leisure Family_with_children
8/10
Excellent
05 May 2025
MITSUYO
チェックイン、チェックアウトも簡単
8/10
Excellent
04 May 2025
TAKASHI
交通アクセスが良く、観光やショッピングに最適。周辺は食事にも便利。
ユニットバスが狭く、トイレが使いづらいのが気になる。
Leisure Self
8/10
Excellent
03 May 2025
daisuke
よかったです
6/10
Pleasant
15 Apr 2025
TOMOKO
お部屋でコーヒーか紅茶が飲みたかったけど、フロントには煎茶と梅昆布茶しかなかったのが残念でした
Leisure Self
6/10
Pleasant
08 Apr 2025
KamYi
早餐很好吃
Leisure Family
10/10
Exceptional
27 Mar 2025
Takae
従業員の方の対応が素晴らしい
Business Self
6/10
Pleasant
09 Mar 2025
Sachiko
隣の部屋のいびきがうるさくてしばらく気になりました。
Leisure Family_with_children
10/10
Exceptional
06 Mar 2025
??
綺麗で部屋も広くて快適でした。
Business Self
10/10
Exceptional
27 Feb 2025
KI JUN
일본 최고의 호텔입니다. 다음에도 토요코인호텔을 꼭 이용할겁니다.
Leisure Family_with_children
10/10
Exceptional
21 Feb 2025
MIKI
熊本城マラソン参加のため利用しました。
集合場所まで徒歩5分で買い物や飲食、交通の便もいいです。バナナの差し入れ等もいただいてありがとうございました。また参加の際も利用させていただきます。
Leisure Self
10/10
Exceptional
20 Feb 2025
oe
熊本城マラソンの為泊まりました。フロントのスタッフも丁寧で駐車場の説明も丁寧にして頂きました。部屋も綺麗で清潔でした。朝食も朝6時から食べれましたし、持ち帰りパックに詰めて部屋で食べる事も可能でした。場所がとにかく良いので、前日のEXPOや当日のランナーブロックに行くまでの時間の節約が出来ました。ここだと8時半に閉まるランナー手荷物預けにも8時ホテル出発で余裕です。15分出発でもいいけどそれはちょっと何かあった時にギリギリ過ぎて心配。アーケードもすぐ近く、とても便利でした。また利用したいです。
Leisure Family
10/10
Exceptional
17 Feb 2025
Reika
マラソン大会のために宿泊しました。差し入れでバナナいただきました🍌大会出場者の宿泊が多く見受けられることから、朝食が通常より30分早く開始になっていました。
Leisure Self
10/10
Exceptional
17 Feb 2025
Verified traveler

とても快適ですが外光の入らない部屋だったのは残念。

ホテルはとても快適でした。一点だけ残念だったのは、部屋の窓が隣の建物と隣接しており全く外光が入らず、日中でも暗かったことです。外光の入らない部屋の照明は明るくしていただきたいと思いました。
Self
10/10
Exceptional
14 Feb 2025
Kimiyo
街の中にあり、コスパの良いホテルでした。
部屋も広く、朝食サービスもあり満足です。
次回もぜひ利用したいと思います。
Leisure
4/10
Poor
24 Jan 2025
Mika
土曜日の宿泊の為駐車場が提携の所も満杯だし他を探すにも付近の渋滞がひどいのと土地柄か歩行者が車を全く無視して飛び出してくるのには驚いた。
Leisure Friends
8/10
Excellent
03 Jan 2025
morimoto
正直朝食はあまり期待してなかったのですが、無料の朝食のわりに美味しかったです。ツインの客室でしたが充分な広さがありゆったり過ごせました。
Leisure Friends
8/10
Excellent
02 Jan 2025
Kozi
まあまあでした
Leisure Partner
10/10
Exceptional
30 Dec 2024
TAKASHI
都会ですが、静かできれいでした。
8/10
Excellent
30 Dec 2024
Koichi
スタッフの方が親切で感謝です。立地も良いです。
連泊しましたが1日目のみお隣さんがうるさかったです。
Leisure Self
10/10
Exceptional
22 Dec 2024
??
良いです。
Business Self
8/10
Excellent
21 Dec 2024
Kudo

周りの環境が、、、、

風俗無料案内所などがあり、女性1人で夜到着でホテルの場所までいくのはちょっと怖かった。ホテルはきれい。ただ、扉が薄いのか、廊下で話す人の声は室内に筒抜け。価格を考えれば○かな。
Business
10/10
Exceptional
14 Dec 2024
junko
快適に過ごすことができました。ありがとうございました。
Leisure Self
10/10
Exceptional
14 Dec 2024
FUKUE
新市街ど真ん中!
Self
10/10
Exceptional
01 Dec 2024
Chiharu
繁華街の中にあったが、外の音が中に聴こえてうるさく感じると事もなかった
Leisure Self
4/10
Poor
23 Nov 2024
Sylvia
非常大油煙味,以為自己去燒肉店
Leisure Partner
10/10
Exceptional
21 Nov 2024
Chiu-Chin

地理位置優越

飯店地理環境很好,對面就有超商,雙床房間內空間夠,整體上滿意。
Friends_and_family Family
6/10
Pleasant
18 Nov 2024
Masaki
ユニットバスのトイレは狭いので不便です。独身男性なら週末夜になると表に若い立ちんぼが並んでいるので2〜4万位有れば満足出来ると思います。
Leisure Family_with_children
8/10
Excellent
13 Nov 2024
Yasuhiro
よかった
10/10
Exceptional
24 Oct 2024
MAKIKO
雨の日でしたが、駐車場案内のために、スタッフがずぶ濡れになりながら一生懸命対応して頂きました。ただ、客側からすると、傘をさして頂く方が心休まります。濡れた後(他の方の接客にも影響しそうだし、体調面もそう)のことが心配でただただ申し訳なかったです。
いつもあんな風に一生懸命になっていただけるのでしょうね。本当にありがとうございました。また利用させていたできます。
Leisure Family_with_children
10/10
Exceptional
24 Oct 2024
Takashi
繁華街の中心に位置しており,バスターミナルにも近く,買い物,会食,交通など,ロケーションが非常に便利.
Business Self
8/10
Excellent
18 Oct 2024
MISATO
清潔ベットも広く価格も安く大満足
Business

Location & surroundings

Toyoko Inn Kumamoto Shin-shigai
3-25, Shinshigai, Chuo-ku, 3-25, Kumamoto, Japan

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Toyoko Inn Kumamoto Shin-shigai

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