Name: APA Hotel Kumamoto Sakuramachi Bus Terminal Minami
Address: Yamasakimachi, Chuo-ku, 31-3, Kumamoto, 860-0016, JP

8/10

Excellent

08 Jan 2026

Steven

Another nice stay at an APA hotel. The room was tiny, the TV was huge...all is right in the world. (But seriously, it would be REALLY nice to be able to access the TV's settings to enable video game mode on an HDMI input; without it, Tears of the Kingdom was making me REALLY motion sick.)

Negatives:
The hotel really doesn't care when you'll be out of the room -- they want you to vacate EVERY THREE DAYS FROM 10AM TO 3PM FOR CLEANING. (Emphasis theirs.) Right, sorry...I'll leave. But seriously, capsule hotels often have lounges where people can hang out during that time.
The bathroom was pretty cramped. I'm 179cm tall, putting me at \"the average height for a male, world-wide.\" Glad I'm no taller.
It was a bit awkward having to pass by the front desk to get to the vending machine.
A second \"actual\" pillow would be a nice option.

Neutral:
There was a \"2nd door\" leading out the street, when you exited near the elevators (which I did, nearly every time); in between those two doors, you could look up and see sky. It was a bit ridiculous, every time.

Positives:
I hardly saw anyone but cleaning staff, which is a plus (for me).
The bed was pretty darn comfortable.
The electric outlet placement was \"convenient enough.\"
Mini-fridge, clothes-refreshing spray, etc.
The toilet and the shower were warm and inviting.
The coin laundry cost me a total of 700 yen, took 2.5hrs and got my clothes clean and nice-and-dry. Slow but steady!

Keep the stays cheap and yes: I'll be back!

Leisure Self

10/10

Exceptional

25 Nov 2025

SHU-CHUAN

Friendly staffs, good breakfast, close to the attractions.

Leisure Family

8/10

Excellent

13 Jun 2025

Kim Phuong

Closer to all the places. Quiet area and convenient to all activities.

Leisure Self

8/10

Excellent

21 May 2025

Yuichi

Close to downtown

Leisure Family

8/10

Excellent

16 Dec 2024

DEXTER

Kumamoto Getaway!!

Great quite place close to downtown and everything in between, Kumamoto castle is just a walk away! Staff is great and helpful!

Self

10/10

Exceptional

25 Nov 2024

Jun He

There are many charging port, which is very convenient. There is a public onsen to soak off the day. Provided the yukata as well. Security seems good, as only guests with access card can take the elevator. A short walk (10min) from shopping area.

Parking is a distance away with a partnering carpark at 1200yen for a day (2pm to 12pm next day). There are parking nearby for shorter parking durations.

All in all, very nice hotel. Will book rooms from this hotel chain in my next Japan trip.

Leisure Family

8/10

Excellent

10 Jun 2023

bill

Convenient

8/10

Excellent

09 Dec 2022

Pissacha

Good

Business Friends

8/10

Excellent

21 Mar 2020

Verified traveler

The door lock system at the onsen needs to be improved.

Leisure Friends

8/10

Excellent

03 Jan 2020

Verified traveler

Decent for a short 1 night stay at a budget

Quite conveniently located about 5 tram station ride away from Kumanoto JR station.

Room is decent sized but the toilet is too small and lights were too dim.

Friends_and_family Family

6/10

Pleasant

03 Dec 2019

Verified traveler

Okay Stay

Although from exterior the hotel looks new, the interior is abit old. For 1 night stay, it’s alright. Typical small room. Breakfast was ok, which include Kumamoto Ramen on order basis. Tasty and good.

Friends_and_family Family

6/10

Pleasant

16 Oct 2019

Verified traveler

A business type hotel and quite corporate. Clean with professional and helpful staff. Room reminded of being in an inside cabin of a ferry. Was ok as a base from which to watch rugby world cup.

Leisure

8/10

Excellent

14 Oct 2019

Mel

Excellent location near RWC2019 Fanzone and tram service

Leisure Family

4/10

Poor

11 Oct 2019

PurpleK

One of the staff here is rude and arrogant. While speaking without eye contact, he refused to help me for my laundry request. This hotel is definately not a good option for tourists.

Leisure Family

2/10

Poor

05 Aug 2019

Amrik

Don't stay here if you're driving...

Arrived at the hotel and enquired with the front desk on how to enter the car park, but unfortunately there isn't one on-site (there are 2-3 parking bays in front of the hotel which aren't allowed to be used for some reason). The good news is the hotel does have an arrangement with a local carpark. The not so good news is the designated car park is on the wrong side of a one way system and wasted half an hour of our time to park the car. The only other nearby car parks charge significantly more. If you factor in that additional cost, you'd be better off staying elsewhere if you're driving. The hotel itself looks and feels like an APA hotel on the ground floor, some of this branding carries through to the common parts of the building on other floors, but the rest including the rooms, dining area and onsen are pretty shabby and not somewhere you'd choose to stay. Our room smelt mouldy, but there was an air freshening spray we used to mask the smell a little! The bed was comfortable. One staff member in particular was rude to us (very unusual for hotels in Japan), others we met were in training and were a little flustered by having to serve a customer (we didn't mind this so much as everyone has to learn). The other staff were courteous enough. The location is otherwise good within relatively easy walking distance to the main shopping / eating areas in town. I would not choose to stay here again and would think twice before staying in an APA Hotel again based on this experience.

Family

8/10

Excellent

19 Dec 2018

Verified traveler

Friendly staff, we arrived earlier than check in time and still had been arranged well. Love the public spa!

6/10

Pleasant

25 Nov 2018

Cheryl

There are much better options than this

Not a place I would stay again. I’ve stayed in many hotels across Japan (including other APA hotels) and this one was just not up to par, especially for the price. The building is old, the bathroom is old, the room was tiny and the bed was very very hard. It is pretty close to the castle and you can ride the trolley easily from the hotel but I much preferred staying down in the shopping/downtown area for food selection and exploring. It was way over-priced, even for a Friday night accommodation.The staff was very helpful and kind.

Friends

4/10

Poor

26 Oct 2018

Verified traveler

Suggestions

Breakfast buffer is not as good as advertised.
Trainees on duty are still beginners with a lot of points to be made better.

4/10

Poor

24 Oct 2018

Verified traveler

I should have known I cannot get a decent room paying such a low price!!!! I thought we could do it just for one night, a quick stay. Regretfully one night was too long and my memory of this room might stay longer than I wanted. After all, we got we paid for. The hotel needs a new carpet and a major renovation.
I have to say the breakfast was good.

Partner

6/10

Pleasant

08 May 2018

Terence

Staff needs more training

I understand that staff are not versed in English, but they didn't even make the attempt to understand my request which was to call a golf course and to book a tee time. I think, had the manager been there who I found was fluent in English, there probably would have been no problem, but there were only two ladies when we checked in and while one was trying to help the other shook her head as if telling her not to bother. We stayed at Best Western Kagoshima the next day where the staff's English wasn't much better, but they really took the time to try to understand our needs and accommodate. Also, the bedrooms at APA are EXTREMELY small. So be aware.

Family

8/10

Excellent

21 Mar 2018

to to

Nice hot spa public bath

Although the spa area may not be very new, but it’s good to relax after a whole day travel.

6/10

Pleasant

05 Mar 2017

Verified traveler

10 min walk from downtown, a bit over priced but overall ok despite the small size of the room

8/10

Excellent

30 Jan 2017

Verified traveler

Nice staff but tiny rooms

The staff at front desk are all nice and helpful. But our room with one semi double bed are really small for two people. The location is convenient as it is within walking distance to the shopping Center with lots of shops and restaurants.

10/10

Exceptional

22 Aug 2016

SL

good comfort hotel for the price

There was no problem for my late arrival. Rooms are clean.

8/10

Excellent

14 May 2016

Verified traveler

Good Value Town Centre Hotel

The hotel was difficult to find.
Room was small.

2/10

Poor

30 Mar 2016

Brett

Bad experience

We stayed there for one night, were offered a smoking room which was very smelly. The bathroom was extremely small, basically you couldn't really move while you were standing in it. The shower curtain had a bad smell, like it hasn't been dried properly. We stayed in many different hotels in Japan, sorry i've to say it might be the worst, totally wasn't worth for close to USD200 per night.

Partner

8/10

Excellent

24 Mar 2016

Verified traveler

Please alert my request for non-smoking room, don't give me a smoking room when I stay there for a trip with my kids! It's no good for the health of the kids!

Family

8/10

Excellent

18 Mar 2016

Verified traveler

The bed was a little bit small, but it is easily to locate the hotel.

Family

6/10

Pleasant

15 Feb 2016

Sam

Value for money

Good value for money.
Reasonable central location for shopping.

Partner

8/10

Excellent

03 Feb 2016

Verified traveler

Good location. Good price.

Good price and good location. Staff were very friendly. Breakfast was fine. Room was clean but not that comfortable. It was truly a closet. An odd shaped closet. Not like other APAs I've stayed in. The duvet wasn't big enough for the bed. Otherwise, good.

2/10

Poor

01 Jan 2016

Verified traveler

Small Rooms

It was few minutes walk to shopping area. Parking area is limited and I spend a lot of time queuing. One of the staff was not nice to me. I hope it was an exceptional case but it seems he treats local guests more friendly.

Room is okay but very small.

6/10

Pleasant

24 Nov 2015

Verified traveler

Just ok.

Just below average. It's not so nice but just ok.

10/10

Exceptional

23 Oct 2015

Benjamin

Buffet was really good, staff very helpful

Partner

8/10

Excellent

06 Sep 2015

Verified traveler

comfy bed and great location

The room was a bit small however I stayed by myself so it was good enough for a single occupancy. The bed was comfortable. I had a good sleep after been travelling for a few days with a lot of walking. The location is great just a 10 minute walk to Kumamoto Castle and a 5 minute walk to the city centre.

Family

10/10

Exceptional

12 Jul 2015

Verified traveler

Hotel is a short walk from the tram station. Room is a small but comfortable. The bed is a little soft for my liking. Only 5-15 minutes walk to the shopping area and the famous castle so very very convenient

Family

10/10

Exceptional

20 Jun 2015

Verified traveler

Decent and convenient location

The building itself seemed a bit rundown, but the room was alright. bathroom was small and even a short person like myself thought taking a shower was a bit uncomfortable with the ceiling so low. Walking to the shopping arcade and to Kumamoto Castle was really easy. I would say the location is good and I'm glad the streetcar stop is less than 5 minutes away.

6/10

Pleasant

06 May 2015

Verified traveler

Near to Tram station, easy access to Kumamoto station also. But room space is small.

8/10

Excellent

10 Apr 2015

Erik

Good value hotel for the price

I stayed here for 1 night in march.
The hotel itself is conveniently located in Kumamoto, being right around the corner from a Tram stop and is very close to one of the many night life spots which has everything from restaurants to bars.
The hotel itself is of good standard and the room, albeit quite small, had both a minifridge and an ensuite bathroom with a bathtub.
Room was clean and I especially liked the origami crane the cleaner left on the bed, and staff were friendly and spoke English.
My only issue was that the hotel plays music in the corridors in the morning and this woke me up earlier than I had wanted to get up. Overall the hotel is quite good value for money and the location is excellent, but light sleepers should probably look elsewhere.

8/10

Excellent

06 Feb 2015

Verified traveler

value room

Functional room. Bed was a bit bigger than the normal rooms we stayed before.

Partner

8/10

Excellent

23 Jan 2015

Verified traveler

Clean and convenient

Clean and good location. Close to the station and other amenities.

Partner

6/10

Pleasant

05 Jan 2015

Verified traveler

Good location

Location was great. I could walk to the castle and main shopping streets. Reasonable price for the location and quality

8/10

Excellent

01 Jan 2015

Han

perfect place to stay at this price

nice to stay.

a bit small bathroom, but beside this everything was great

Partner

10/10

Exceptional

30 Nov 2014

Jamie

Convenient location

Clean hotel room, small but decent for just sleeping. Public bath was nice. The location is within walking distance of most attractions in the city.

Partner

8/10

Excellent

20 Nov 2014

Augustine

Good hotel.

Hotel was clean and staff were friendly. Enjoyed the stay there.

10/10

Exceptional

17 Nov 2014

Verified traveler

Great Hotel!!

It is a wonderful hotel I never seen in Japan with this price
Large size of room!! close to the shopping street (walking dist. 5 mins)
Close to tram station (3mins)

Partner

10/10

Exceptional

20 Sep 2014

Mr Fox

Great hotel

Clean and friendly, nice rooms. No view, frosted window but who cares. Easy access to train and shops etc.

8/10

Excellent

15 Aug 2014

lincoln

Nice overall

Even though it's close to the center, the neighborhood is a bit lifeless at night, a bit dark, especially because the hotel is on a narrow street.
The staff is nice, and the room, though small was clean.

Family

10/10

Exceptional

12 Aug 2014

Roby

nice location

Located near city centre but not many restaurants nearby

8/10

Excellent

29 Jun 2014

DK

Friendly Staff that Goes the Extra Mile

I picked this hotel because it was near the bus terminal. It was not as close as I thought but still only a 7-minute walk. It's also only 7 minutes from Karashimacho where the action is. The few blocks between the hotel to the main road where the tram station is, is quiet. I did not feel unsafe but others may. This will just be a slightly above average hotel if not for the front desk staff who are absolutely wonderful. They did research for me, made reservations and gave perfect directions. By the end of 2 nights there, they felt like friends.

8/10

Excellent

24 May 2014

chubbygal

Walking distance from tram station

Less than 5 minutes walking distance from a tram station which is about 4 stations away from Kumamoto JR. A quiet neighborhood but there is a shopping arcade within walking distance, with eateries, convenience stores and other shops. One can choose to walk to Kumamoto Castle from the end of the arcade or take a tram ride (about 2 short stations away). There is also an art museum nearby with a small mall next door (with Starbucks, for those who need one). The room was small but clean and the bathroom was very small. Very basic hotel but wifi was available in the rooms, which was definitely a plus point.

Family

10/10

Exceptional

18 May 2014

Shannon

delicious breakfast

My husband and I love staying at APA hotels throughout Japan. The rooms are affordable, service is great, and breakfast is delicious

8/10

Excellent

10 May 2014

yc

location and room

Booked for two person room and give us a single room,room is kind of small maybe due to limited space,free coffee and tea all day long

Family

8/10

Excellent

05 May 2014

Rick

Close to arcades

The hotel was easy to find because it had another hotel getting build right next to it and you can see the big APA on the top. There was a good breakfast buffet to eat in the morning. We had originally booked 2 rooms, but a big 3 bed room was available, so we got that with the same room charge. It was a big room that we put all of our luggage on the extra bed. As I mentioned the hotel is about a block and a half (5min walk) away from the first arcade (covered shopping area) and that one leads to about 3 more. You can also reach the castle by walking about 10minutes. Overall I would stay here again. Very good valued hotel.

Family

6/10

Pleasant

05 May 2014

Yvonne

Not in the central of the town

Maybe hotel can provide map and share location

10/10

Exceptional

30 Jan 2014

Mandalore

Great location and very clean hotel.

The hotel is in an awesome location, one can easily walk to Kumamoto Castle and other sites. The bus center is also only a stones throw away. The room was very small, other than that it was great. Very clean. I was very happy with my 3 nights stay here.

6/10

Pleasant

19 Jan 2014

mike

a no frills place

easy to access from tram== about a 40second walk. ive seen small japanese bathtubs, but this one could not accommodate a 4 and and half foot ballarina. also, no safety bar in bathtub. if you are spending more than one night in the city of the grand castle, you may want a bit more amenity, with, of course, a higher price tab.

8/10

Excellent

15 Sep 2013

Jeremy

Good budget hotel for local sights

OK location, very close to streetcar, a few blocks to bus station and shopping arcade, convenience store 1 block away. Neighborhood is sleepy and not much going on unless you hike out to the sights, but it's a good-priced room for sightseeing for a couple of days. Kumamoto castle is maybe a 15-20 minute walk in good weather. Room was clean, service decent, but the bed was hard as stone, not very comfortable. Made good use of the coin laundry during my stay.

8/10

Excellent

13 Aug 2013

A.T. Post

Convenient and fairly priced

It's right by a tram stop, not far at all from Kumamoto Station and close to all the city's sights. The room was clean, the furnishings useful and the laundry facilities sure came in handy. If I had one complaint it's that the beds were rock-hard. Other than that, no complaints! I'd recommend the place.

Family

8/10

Excellent

23 Jul 2013

Wiliam

Average stay.

Approximately 10-15 minute walk to the main shopping district, we paid 1,000 yen per night for our parking space. One thing we have to say is that the corridors along the rooms had NO air-con turned on. It was extremely hot, especially during this summer season. When you expect to find comfort back to your hotel in this heat, what you find is an even hotter corridor. Air-con in the room was also relatively weak. We had to blast the temperature to find it bearable at least. There's this thing about Japan and its electricity savings habits. Not that we dislike it, but some things just have to be done right. Would probably find another hotel next time if we ever come back Kumamoto. The city itself was average, not as vibrant as Kagoshima.

Partner

10/10

Exceptional

09 Apr 2013

Ryan S.

Trip with my Mom and Daughter

This was my mom's first trip to Japan and to Kumamoto prefecture. The hotel was conveniently located near Kumamoto Castle and was easy to get to from the train station and local tram system. Information at train stations were easy as attendants spoke a little english. The hotel was close to a couple of Arcades, which are covered shopping areas that span a good kilometer of walking. Lots of shops and places to eat. Out hotel did not breakfast service, but we were able to find places to eat with no problem. The rooms are small, but this is the norm for Japanese hotels and will pay a premium if you want a standard american sized room. It is a place to sleep and shower, pretty much it.

Family

8/10

Excellent

07 Apr 2013

Verified traveler

Good and safe, not too easy to find

The room was clean but small, in line with Japanese standards for this price. Knowledge of English is what you'd expect in Japan: rather little, but some Japanese basics and some gestures did the job. The hotel is three streetcar stops away from the Kumamoto Castle. Finding the hotel was not extremely easy: The hotel is relatively well known in town (at least, so locals told me) and close to a streetcar stop (Keitukomae), but the hotel sign is hard to see from there, so you better take a map with you. Still, I arrived there around 11pm by asking at the train station, on the streetcar and to one rare person I met after getting out, with only Japanese basics learned from a phrasebook.

8/10

Excellent

23 Aug 2012

Verified traveler

Good value for money

The location was good but the Hotel was hard to find as it is on a narrow street. A mao with the booking would be a great help.

6/10

Pleasant

14 Nov 2011

Verified traveler

Need knowledge about Japan and Japanese

Very small rooms, clean and basics OK, but staff had problems to communicate in both English and Japanese even the most basic points. Not recommended for travellers who are not familiar with Japanese living conditions and who do not have some Japanese language skills.

10/10

Exceptional

06 Jul 2026

kimiko

雨降る夜、ホテルの場所がよく分からず困り焦っていました。
キョロキョロしてた時に夜空にオレンジ色に光るAPAのマークが見えて、本当に安心しました。ありがとうございました。

Self

8/10

Excellent

20 May 2026

Hiroshi

非常階段の位置が不安。外付けが欲しい。

Partner

8/10

Excellent

27 Apr 2026

KOHLIANG

ok. 立地よかったので、駐車場がちょっと遠いです

Friends_and_family Friends

2/10

Poor

24 Apr 2026

tomoyuki

廊下での話声が気になりゆっくり過ごせません。
また。隣か上層階の部屋の排水音がうるさく気になりました。
同フロアーに食堂があり朝食時の話声がうるさかった。

Partner

10/10

Exceptional

18 Apr 2026

Keiichi

朝食はよかったですよ

Self

6/10

Pleasant

14 Apr 2026

MASAHIRO

地元メニュー楽しめました

8/10

Excellent

20 Mar 2026

koji

場所的には繁華街にも近く、室内は静かで広さも清潔感もあり、ビジホとしては満足でした。ただ、風呂の入口の段差があり過ぎた事と朝食のメニューは多いが、全体的に味が薄い感じでした。
また、外出時に雨が降ってたのでスタッフに貸傘無いか尋ねたら直ぐに対応して貰い感謝してます。

Partner

10/10

Exceptional

09 Mar 2026

Hiroto

提携駐車場が、ちょっと遠いかなぁ⁉️

Partner

8/10

Excellent

27 Feb 2026

Satomi

チェックインの

10/10

Exceptional

21 Feb 2026

HIROAKI

客室はコンパクトでしたがとても綺麗でした

Partner

10/10

Exceptional

30 Dec 2025

宮原

CS BSの番組表は見れるが
放送が見れませんでした。
２回ですが、また利用したいです。

Leisure Family

10/10

Exceptional

10 Dec 2025

sho

加湿器が欲しかった

Business Self

8/10

Excellent

24 Nov 2025

Hideo

ベッドは広く快適でした

Business

8/10

Excellent

22 Nov 2025

akinori

朝食メニューは普通

Leisure Self

6/10

Pleasant

22 Nov 2025

Izumi

少し狭かったけど、良好でした。

Leisure Self

10/10

Exceptional

17 Nov 2025

hiroto

静かな部屋で大変満足でした　　　　サクラマチクマモトが近くにあり
夕飯が選び放題でした。

Leisure Family_with_children

10/10

Exceptional

16 Nov 2025

Masaaki

桜町バスターミナルに近いので便利でした。

Business Self

6/10

Pleasant

03 Nov 2025

yukiko

フロントスタッフの方は全員丁寧な接客で申し分無しです。
室内清掃が酷すぎ、入室時ドレッサーとベッドの間に割れたガラスの粉が散乱、2ミリほどある欠片もありました、即フロントに電話して掃除機て吸い取ってもらいましたが、吸引力の弱いmitaのコードレス、翌日もフロアがキラキラして怖いのでフロントでコロコロを借りて自分で掃除しました。

4泊して室内清掃の無いエコ宿泊にしましたが、3泊すると自動的に掃除が入りますと連絡が有り、外出時に部屋の片付けをして出たが、掃除に入った気配なし、すごい適当だなと思いました。

Leisure Self

8/10

Excellent

03 Nov 2025

Yasuo

窓が欲しい。
大浴場がある事を期待していたが、残念。

Business Partner

4/10

Poor

16 Oct 2025

Ritsu

建物が古いのは仕方が無い事ですが…空いている理由からわかりました。
アパの標準に比べると、特に朝食が貧相で、飲み物の種類は少なく、無果汁ジュースの様な最近見かけない飲み物、牛乳無し、パン食系無し
ラーメンはありましたが。
値段を考えると他のホテルにスレバ良かったです。

Business Self

10/10

Exceptional

02 Oct 2025

MAYUMI

サクラマチから近く、直進で迷う事なくたどり着けます。
部屋はコンパクトな造りですが、長く留まるわけではないので充分。その代わりにアメニティはかなり良いと思います。
紙コップも1つ1つ包装されているし、丈夫な作りで熱が伝わりにくいのも良いポイントです。
食事もまあまあ充分な種類があり、連泊だと飽きる部分は否めませんが、何よりし

10/10

Exceptional

27 Sep 2025

yasuyo

楽しい帰省となりました。
次回も利用させて頂きく思います

Leisure Self

10/10

Exceptional

17 Sep 2025

Shinsuke

h

8/10