Name: Mercure Mannheim Am Friedenspl
Address: Am Friedensplatz, 1, Mannheim, 68165, DE

8/10

Excellent

14 Apr 2026

Fanny Pei Yee

Free roadside parking, very good price, hotel is a bit older in overall, staffs are not very responsive or helpful

Family_with_children

10/10

Exceptional

18 Feb 2026

Beat

Alles perfekt

Friends_and_family Friends

8/10

Excellent

02 Dec 2025

Kai Uwe

Die Freundlihkeit des Personals war großartig. Im Zimmer 329 habe ich einen Silberfisch gefunden und in der Toilette weggespült, daher der Abzug bei der Sauberkeit (kann im Herbst passieren, sollte es aber nicht). Das Bad wirkte etwas lieblos, die Abflussabdeckung war nicht aufgesetzt (habe ich gemacht) und es gab nur Shampoo, kein Duschbad. Auch fehlte eine Abdeckung beider Halterung, mich stört es nicht, war aber eben lieblos.
Das Frühstück war super!
Das Zimmer war wunderbar ruhig. Leider gab es auch keine Minibar auf dem Zimmer.

Partner

10/10

Exceptional

10 Nov 2025

Antoine

Perfect !

Friends_and_family Friends

10/10

Exceptional

05 May 2025

Fattouma

We visit this hotel at least twice a year and always are happy with everything.

Leisure Partner

4/10

Poor

21 Apr 2025

Karim

The room description is wrong, we booked room with 1 double bed & 1 double sofa bed but we were surprised to find the sofa-bed single, the staff was not helpful and did nothing to fix this despite sending them the confirmation with detailed booking
The room had a spider and another insect

Friends_and_family Family

8/10

Excellent

04 Apr 2025

Juergen

goog hotel for business trip

Friendly people at reception.
Only one elevator of two was working

Business

8/10

Excellent

17 Mar 2025

Jun

Breakfast is super

8/10

Excellent

09 Aug 2024

Kusuma

The only main disappointment was some of the staff was a little rude. We travelled from US and we found that a little different of people being rude to their customers.

Leisure Family_with_children

6/10

Pleasant

23 Jun 2024

Patrick

Nice hotel within walking distance of the tram station. Rooms were adequate, pillows were poor, with no alternatives.

Leisure Family

8/10

Excellent

12 May 2024

Jim

Issues, Minor not Major

Loud hotel, no relief from hallway noise. Connecting door did not close. Room smelt of smoke. Seems like a refit opening before it was ready. Staff need to stop chatting to each other when I wanted to buy something. Felt ignored and you lost a sale

Self

4/10

Poor

28 Jan 2024

Eric

NOT AGAIN

Hotel not good enough and not value for money. They only offer single duvet covers . It’s like my 5 year old son duvet. I could only cover my feet and waist area .
Only one elevator working during my 4 night stay and it was pretty bad, It takes on average about 15 minutes to get the elevator to the fifth floor and it was pretty OLD AND JUMPY.

ITS A ONE STAR HOTEL THAT CHARGES 3 STARS PRICES.

Oh I forgot there is no tea or kettle in the rooms as well

Business

8/10

Excellent

16 Jan 2024

Max

This hotel has many facilities for seminars and small conferences which give it a pleasant campus feeling. Admirers of mid-Century design will appreciate its classic style. Breakfast was almost too delicious -- requires good willpower not to eat too much. Quiet location set back from street but still convenient to transportation. The restaurant is not open at lunchtime and the nearest restaurants are a kilometer away. Dinner was very good. The local museums rival London and Paris for the quality of exhibitions, but are not crowded or expensive.

Leisure Self

4/10

Poor

21 Sep 2022

Benjamin

I drove specifically to this hotel because it was advertised that a room with a double bed was available. But in the room were only two single beds. When I asked about it, I was told that no rooms with double beds were available.

Moreover the hallways in the hotel were awful.

The rest was fine.

Business

10/10

Exceptional

16 Nov 2020

svet

Freindly staff and a clean room

Business

6/10

Pleasant

15 Nov 2019

Verified traveler

Sadly not very clean

Staff was generally friendly, though they told us that we had to pay at check in. The room's cleanliness was okay at best, the floor in the bathroom was really dirty in the corners and the carpet in the room and hallway had many stains.
The breakfast was great though. All in all, I had worse hotels, but for this price point I also had much better ones.

Business

8/10

Excellent

11 Aug 2019

Gregory

Nice one night stay

Normal out of town medium rate hotel.
Large car park (you had to pay) liked the coffee
Machine in the bedroom (went out and bought extra cartridges for) walkable to the town centre.

Friends_and_family Family

10/10

Exceptional

07 Aug 2019

kim

Great location

Great location, nice common areas, bedroom comfy

Partner

6/10

Pleasant

01 Aug 2019

Verified traveler

This was an unremarkable hotel with staff who left you feeling like they were doing you a favour. The room was quite comfortable but unremarkable and given the staff attitude we wouldn’t stay again

Leisure Partner

8/10

Excellent

30 Jul 2019

Luke

Ok

Good hotel clean and tidy room is good and has everything you need. I stopped for the f1 tram to Mannheim station was good and easy to catch.
Only rubbish part was the restaurant not much choice and overpriced!!!

Self

10/10

Exceptional

09 Jul 2019

Todd

Great location

The hotel is centrally located to attend classes at the Bildungszentrum der Bundeswehr and experience the restaurants nearby in Mannheim. The breakfast was well stocked and plenty of options. Plenty of parking, staff speaks english, would stay here again.

8/10

Excellent

02 Jul 2019

Verified traveler

The restaurant was unexpectedly closed on the sunday night, and there was no sign to inform the guests. Nearest place to eat was a 10-15 minute walk away and it was 38°c by this point, too hot to be walking anywhere. The breakfast is very overpriced.
The staff in general were great, and very helpful.

Partner

8/10

Excellent

28 Jun 2019

Axel

A great location across from Beautiful Luisenpark

The location is just fantastic in the center of the City right next to the beautiful Luisenpark. Do not miss a visit of this amazing park! The hotel is recent, clean and practical but the rooms was not ideal for a family and the bed a bit firm.

Family

6/10

Pleasant

27 Jun 2019

jeanette

Close to Highway

Nicely close to highway. Clean. Booked two rooms, one room perfect, the other room had hard matresses, noisy aircon with bip-noise every 5 seconds. Reception informed, they said it was random when the aircon would make this sound and for security reasons...could not eliminate the noise. Did not sleep that night. Breakfast ok if you do not have food allergies. Nice coffee and variety of youghurts, breakfast a little expensive.
Called the day before to get information. Was misinformed on prices for breakfast and at what age kids pay for breakfast.
Parking for 10 hours at hotel parking lot only 3 euros.

Family

6/10

Pleasant

21 Jun 2019

Verified traveler

so so

We stayed for one night. It was decent. Rooms are clean and breakfast is adequate. However we did saw a bug on the bathroom floor in the morning, otherwise the rating would be higher.

Family

8/10

Excellent

16 Jun 2019

Verified traveler

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Leisure

8/10

Excellent

07 Jun 2019

Verified traveler

Rooms were comfortable. Nice outside area to sit. Dinner option. There was a fee for parking overnight. Quite easy to get into the main city area with the tram.

Leisure

8/10

Excellent

24 Apr 2019

Verified traveler

Good enough hotel for a stopover on our way through. On-site restaurant was adequate and beat trying to find something in the immediate area.

Partner

10/10

Exceptional

17 Dec 2018

Verified traveler

The Hotel was modern, clean, good access to down town and bath room was exceptional

8/10

Excellent

02 Dec 2018

Gunnar Orn

Happy camper

Overall very satisfied and the breakfast was really good. The bed was comfortable but maybe the only thing I can complain about is the fridge in our room was just lukewarm and you need to pay for parking.

Friends

6/10

Pleasant

21 Nov 2018

Verified traveler

The room was clean and decent. But that was it. The hallways, public space, parking lot, elevators were all dirty and beat up. The hotel looked liked it needed a renovation and the desk clerk said it was a year ago. Breakfast was $19euro per person and not worth it. Parking was $9euro per night but people just parked all over the streets as there was not control. The front desk clerk even looked at me funny when I asked for dinner recommendations. I felt like everything was either met with a “no” or a price tag.

4/10

Poor

06 Nov 2018

Marco

No Wifi

Wifi is a disaster, doesn't work.
The reception didnt know how to use the printer service, or either helping me to connect online. If you are on an urgency to be online...look for another hotel

Friends

8/10

Excellent

25 Oct 2018

Konstantin

Nice hotel for a one-night stay on the way to Switzerland.

6/10

Pleasant

25 Aug 2018

Daniel

A bit hard to locate

The carpark is hard to locate, or rather the entrance, had to drive around twice to find it. Trees block the view and the sign was not obvious. Check in was long due to a group in front.oom basic somewhat outdated but adequate. overall fair value for money.

Friends

10/10

Exceptional

14 Aug 2018

JWJ

Business Trip

Everything was fine, all employees/staff very helpful.

10/10

Exceptional

11 Aug 2018

JWJ

Business Trip

Very good hotel.

8/10

Excellent

09 Aug 2018

Martin

Very friendly helpful staff. Clean and comfortable room with a good shower.Very good value for money.

8/10

Excellent

30 Jul 2018

Verified traveler

Good hotel, near the highway (5 minute drive).

8/10

Excellent

28 Jul 2018

David

Decent hotel in Mannheim

Stayed for 2 nights. Hotel was conveniantly located for my needs. Service was good and room was fine with decent amnesties. Hotel is not new and that is starting to show but it seems that rooms are well maintained.

8/10

Excellent

15 Jul 2018

Verified traveler

Stayed here for only one night for a concert at SAP Arena. Good location if doing that activity (tram is right out front and only about 10 minutes away.

Room was a good size and comfortable. Breakfast had a good selection. The restaurant has a limited menu but will do in a pinch. Seemed like a hotel for tourists, so if that is your thing a great choice, if you want something more geared towards the local experience I would look elsewhere.

8/10

Excellent

26 Jun 2018

Verified traveler

convenient location

room was comfortable and the staff (especially the night manager, Peter) went beyond the call of duty to make sure our every needs were met. Thank you

6/10

Pleasant

22 Apr 2018

Ryan

There was some thing all over the wall next to the bed looked like blood

10/10

Exceptional

09 Apr 2018

Verified traveler

Great Hotel

Great hotel, very clean. Would 100% stay again
......…..................................................................

8/10

Excellent

03 Sep 2017

Elizabeth A

A terrific location from which to see the cathedral in Reims. Great room, friendly staff and good breakfast.

Partner

10/10

Exceptional

29 Mar 2017

Verified traveler

All good and very helpful staff. Especially the front-desk.

10/10

Exceptional

28 Mar 2017

UCCoskun

ideal for Leica and Ernst Young visitors

it is a very nice hotel, 10 minutes away from city center. I heard parking is $9, however you can park on the parkway if you can find an empty spot.

6/10

Pleasant

16 Dec 2016

Easy going

Stayed three nights

Pleasant staff, nice room, adjustable room temperature, in a quiet area yet close to town centre. Could be cleaned better (not vacuum cleaned when I arrived, nor during my stay).

8/10

Excellent

20 Nov 2016

Ahmed

recommended

Nice hotel, very friendly staff and good location. The bus/tram stops weren't actually next door, but a 5 minute walk. Weather was too cold fot a MiddleEastern so that was my only issue!

10/10

Exceptional

07 Oct 2016

hamed

best in mannheim

good staff.......best paid breakfast in germany for the price of 17 euros

8/10

Excellent

17 Sep 2016

O Y

Nice hotel with nice backyard for the restaurant

Nice hotel with nice backyard for the restaurant and coffee shop in the evening.
Service of the \"evening time coffee shop\" was slow and unreliable.

10/10

Exceptional

14 Sep 2016

Michael

Quiet and comfortable

I like my stay in this hotel. The staff was competent, the food was good and the room was comfortable. Didn't experience any problems.

8/10

Excellent

19 Aug 2016

John

Thank you Park Inn!

We had a wonderful stay! The breakfast is extremely good - high quality and lots of variety. The staff in the restaurant are very friendly and helpful. We would like to thank Asamoah in particular for making our whole family feel at home!

Family

8/10

Excellent

22 Jul 2016

Steve

An excellent stay made very helpful staff. Everything went smoothly and nothing was too much trouble for the staff

10/10

Exceptional

06 Jun 2016

Peter

Excellent value for the money

Excellent value and service. Free parking in the city.

Family

10/10

Exceptional

30 May 2016

Verified traveler

Nice room

Outstanding check in process.

Partner

8/10

Excellent

25 May 2016

Jake

Great Modern Design

The hotel staff were great, the room was clean and nice but the hotel was a little off the beaten path. There are no direct bus lines that will take you to the hotel from the train station. You either have to hail a taxi or walk several blocks (which is a pain in the butt with luggage).

10/10

Exceptional

25 May 2016

Clauspeter

Overnight stay, good Hotel

Nice Hotel close to City Center, friendly staff, would stay there again.

Partner

10/10

Exceptional

18 May 2016

Verified traveler

great stay

overall it was a great place. within walking distance to restaurants, but quiet also

8/10

Excellent

03 Jan 2016

Verified traveler

Good location

I always stay at Park Inn in Mannheim.
Happy with it and will come back

Partner

6/10

Pleasant

28 Nov 2015

Isaac

Friendly staff. Pleasant lobby. I got a quiet room, which I asked for, so that was good.

However the room had a very unpleasant smell to it - I suspect it's an ex-smoking room - and the shower didn't work. The wifi was also very slow.

10/10

Exceptional

29 Sep 2015

Ado

good value for money, looks better in reality

easy to find, just over 15 minutes from the central tower, which is next to the city center and train station. The rooms are clean, tidy, fashioned with all sorts of bits and bobs, from bath gel to shoe polish and even a coffee machine (but i didn't figure how it worked). I got a smoking room but there was no hint of smoke in the air, the walls nor the furnishings, this pleased my girlfriend. The surrounding area seemed very posh and it was pleasant walking through it, especially if you appreciate architecture. Had minimum contact with the staff but the two people I saw seemed very nice.

Partner

6/10

Pleasant

27 Sep 2015

Aaron

Decent Hotel

I stayed here on a business trip. It's a good place if you have a car. Otherwise, it's very out of the way for public transportation and walking to places.

10/10

Exceptional

01 Sep 2015

Verified traveler

The stay was fine, one of the few hotels I've been to in Germany with an ac in the room. The tub was not very clean was my only issue, other than that great hotel.

10/10

Exceptional

14 Aug 2015

Verified traveler

Stopover in Mannheim.

We stayed for only one night when travelling home. The hotel is excellent. It has ampke parking space and is opposite a fabulous park. Trams into the centre stop nearby.

Partner

10/10

Exceptional

11 Aug 2015

Thomas

Very nice hotel, parking very easy, nice rooms, close to center.

Family

6/10

Pleasant

31 Jul 2015

Muhammad

Mannhiem

The hotel was nice however air Conditioning was not very good when we really wanted it to work at its best as the ouside temperature was around 35 Deg C.

Partner

8/10

Excellent

30 Jul 2015

Julie

We were vacationing through Germany! It is a hotel close to the Alstadt and in easy walking distance of many tourist sites and good restaurants

Family

8/10

Excellent

30 Jul 2015

Verified traveler

Park Inn

Did not get double bed as stated on booking.Twin beds instead.
Breakfast far too expensive at 17 euros.There was no option to have a smaller, cheaper breakfast e.g just coffee and croissant.
Shower attachment very stiff to get working. .
Staff were excellent , however. Very helpful and pleasant.

Family

8/10

Excellent

19 Jul 2015

MADELINE

Never again!

2 1/2 hours for dinner is ridiculous, they tried to charge us for extra beer that we did not order! There are not enough words to express what a joke the restaurant was, 4 people (not us) got up and left, I would have done the same if Zi had not been too lazy to go somewhere else OH there is no where else to eat around this hotel, talk about a captive audience!! You have been warned!

Partner

8/10

Excellent

08 Jun 2015

Marek

had a good rest

good and quiet place

8/10

Excellent

19 May 2015

Justin

Probably more for business than pleasure

Nice hotel, but a bit of a distance to the town center and railway station. Probably ideal for business trips to Mannheim as its location is near a bunch of financial businesses.

Staff were super nice and there's a reasonable bar. Breakfast was the standard hotel fare. Buffet - overpriced but convenient.

Room was very nice, but the mattress a little soft for my liking.

8/10

Excellent

21 Jan 2015

Mahmoud

Mr

Every thing went fine

Family

6/10

Pleasant

21 Sep 2014

Verified traveler

Hotel is ok, but unfriendly staff

The good: nice clean room, wifi that works, air conditioning, close to park and tram station. The bad: The staff are not the most helpful or friendly. I asked for an iron/ironingboard the evening when I checked in and by the following morning still did not receive it. The hallway smells weird/mouldy, there are not much restaurants within walking distance, and the location somewhat out of the way.

2/10

Poor

15 Sep 2014

eil

Disappointing

Awful beds. Wifi is not unlimited. It is a limited data plan even though they tell you it is unlimited. The hotel staff entered into my room during the middle of the night, while I was asleep. If you want to stay in a hotel where the hotel staff walks into your room in the dead of night of while you are asleep, then this place will be perfect for you.

8/10

Excellent

01 Aug 2014

lisa

good service

loved the patio for sitting outside, great for kids to play while enjoying a drink or dinner!

10/10

Exceptional

07 Jul 2014

Verified traveler

Excellent

The staffs in front desk are very nice. Free parking is offered. The guestroom is clean and spacy. Free WIFI can be used in the guestroom but there is a limit of 100MB. Technoseum is within walking distance from the hotel.

8/10

Excellent

18 Jun 2014

Bargainman

Good US style hotel

We chose this because it was close to Heidelberg. We liked it because it had air condition and our stay was on the fourth day of a heat wave. Otherwise it was just a placer to sleep.

Family

8/10

Excellent

22 Apr 2014

Verified traveler

Close too where we were working

Great hotel lovely friendly staff very clean just a shame we were working and not enough time too visit the lovely area staff very accommodating Ty great time

4/10

Poor

20 Mar 2014

Verified traveler

The positive points are: 1) close to city center and Mannheim main station with a 15 min walking distance; 2) staff is very polite and always ready to assist you in any need of the guest. 3) baby cot is available and free of charge; 4) LuisenPark is across the street as well as tram 6 which can take you to downtown or to the central station. The negative points are: 1) our room wasn't clean for 2 day in a row. because of that we were upgraded to a business room with 24 hours internet; 2) the hotel is not so baby friendly as any room have a water boiler. So, if you need to make a formula bottle or sterilize baby stuff, like pacifier, bottle nipple or toys, you need to go to the hotel bar until 1:00am and ask for a thermal bottle. Even if you are a non-child (dren) couple it is a must-have a water boiler in case you want to have some coffee or tea in your room. It is expected by us, at least, such device or facility in a 4 star hotel. After all you pay for such comfort among others.

8/10

Excellent

09 Dec 2013

Verified traveler

Worth the visit

Hotel staff was very responsive. Did not spend much time at hotel, but room was quiet and comfortable.

10/10

Exceptional

10 Oct 2013

Gautam Mishra

Perfect

Nice, clean, centrally located, friendly staff and economical. Overall very positive experience.

Family

8/10

Excellent

07 Oct 2013

Mark

Good Location - more wi-fi allowance please

Pillows too small & soft - well presented room. Little to no interaction with staff. Location good - convenient to trams.

10/10

Exceptional

11 Sep 2013

perez2f

Great Hotel and Location

The hotel was covenientlt located, very clean and the staff spoke english and very friendly. Parking was excellent. I ate at the restaurant and that was great too. Excellent place to bed down for a few nights.

8/10

Excellent

11 Aug 2013

Nicolas

Good place to stay

Everything was ok. The rooms were neat and clean every day. We would have liked the breakfasts to be included though. The service was great and it's location was perfect for what we needed (beside a highway).

4/10

Poor

21 Jul 2026

Manfred

Die Klimaanlage funktionierte während unseres gesamten Aufenthaltes nicht, bei Tagestemperaturen über 30 Grad. Auch nachts hat es sich nicht wesentlich abgekühlt.
Vielleicht ist ja eine kleine Entschädigung möglich. Das würde unsere mangelnde Begeisterung für Ihr Hotel verbessern und Ihr Hotel empfehlenswert machen.

Family

8/10

Excellent

10 Jul 2026

Dennis

Rent og venligt personalet

Partner

6/10

Pleasant

09 Jul 2026

Jonas

Ac ur funktion. Lite slitet. Gratis parkering utanför

Friends_and_family Friends

8/10

Excellent

02 Jul 2026

Uwe

Habe zum zweiten Mal dieses Hotel gebucht. Als Einzelperson ein DZ zu bekommen war schon gut, dss Frühstück ausreichend und lecker.
Nur die Kommunikation über die Ecpedia App war nicht gut. Dort stand kein Wort, das im gesamten Hotel die Klimaanlage erneuert wurde. Bei den momentanen Temperaturen helfen auch zwei Ventilatoren wenig.

Self

10/10

Exceptional

30 Jun 2026

Daphne

乾淨房間、早餐很豐盛很棒、飯店前方就可以停車很方便。，但是入住當天冷氣壞掉是美中不足的地方

Business

2/10

Poor

27 Jun 2026

Joachim

Das Hotel hat derzeit keine Klimaanlage. Wäre mir das rechtzeitig mitgeteilt worden, hätte ich bei den aktuellen Temperaturen noch umgebucht. So war es ehrlich gesagt eine Zumutung.

Self

8/10

Excellent

11 May 2026

Dominique

Top! Volgende keer opnieuw!

Family_with_children

10/10

Exceptional

07 May 2026

Michelle

Super proche de la gare
Super petit déjeuner

Friends_and_family Family

8/10

Excellent

06 May 2026

Florence

Wir waren 13 Tage im Hotel, leider war jeden morgen die gleichen wurst und kaesesorten da,etwas Abwechslung wäre schoen gewesen aber es war immer frisch

Business

10/10

Exceptional

30 Apr 2026

Uwe

Nicht gebucht.

Self

8/10

Excellent

29 Apr 2026

Melanie

Alles prima-gerne wieder.
Frühstück gut

Partner

10/10

Exceptional

27 Apr 2026

Alexander

Schone kamers, ruim genoeg voor twee personen. De mensen aan de receptie waren erg vriendelijk.
Ontbijt was goed, voor iedereen was er iets te vinden.
1 minpuntje was het betalen van de parkeerticket. Het apparaat had alleen behoefte aan cash geld, maar misschien was er binnen ook een betaalapparaat waar ik wel kon pinnen...
Vlakbij zijn genoeg restaurants en bezienswaardigheden te vinden.
Al met al een goed hotel.

Friends_and_family Friends

2/10

Poor

27 Mar 2026

Nabil

Never again, such a poor quality

Self

8/10

Excellent

06 Mar 2026

Jürgen

Alles was ich brauchte. Sehr freundlich.

10/10

Exceptional

21 Feb 2026

RALF BODO

Sehr sauber, sehr freundliches Personal an der Rezeption, Preis / Leistung top...

Partner

8/10

Excellent

08 Feb 2026

Amandine

Même si y avait une invasion de mini fourmis au niveau du robinet de la salle de bain … et qu’il fessait très froid dans la chambre pour une nuit ça reste correct .